BT (British Telecom)

BT (British Telecom) Outage Report in Swanage, Dorset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Swanage, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Swanage, Dorset, England 12/31/2025 09:20

December 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swanage, Dorset, England

The most recent BT (British Telecom) outage reports came from the following cities: Bournemouth, Christchurch, Wareham and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomChristchurch Internet
United KingdomChristchurch Internet
United KingdomChristchurch Wi-fi
United KingdomChristchurch Internet
United KingdomBournemouth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • Apotts7 Aaron Potts (@Apotts7) reported from Bournemouth, England

    @JLanks96 @EASPORTSFIFA @DeBruyneKev @btsport Cocky little shit 😂😂😂

  • NicolaSyms Nicola Syms (@NicolaSyms) reported from Christchurch, England

    @bt_uk Thanks. I just hang up on them but wasn’t sure if there was a centralised effort to track them - I’ll fill in the link.

  • DWTCE Brian Bleese (@DWTCE) reported from Swanage, England

    @bt_uk So I have checked online and BT offer me the same package I have now for an extra £9/mth or a package that is advertised for £41.99/mth for £64.99. No customer loyalty, time for a new provider!

  • ballywhooo Ian Kirk (@ballywhooo) reported from Corfe Mullen, England

    @snowangelmrsp @bt_uk They are all pretty bad when it comes to customer service.....

  • ashman1944 Andrew Hill (@ashman1944) reported from Poole, England

    @snowangelmrsp @bt_uk Michelle I gave up on by years ago. I use virgin for everything and find them very good. There internet is very fast and if I do have an issue they deal with it very quickly. I cannnot cope with bt call centres

  • 67keving Jean-Kevin Gillett (@67keving) reported from Poole, England

    @cricketbetting @paulmotty @btsport congrats to BT sport for missing the end of the Big Bash match today again 👏👏👏. You really are ******* useless. Sort your **** out.

  • iMiMiMx Ed S (@iMiMiMx) reported from Poole, England

    @btbusinesscare you are a deeply frustrating outfit to deal with. For over 2 years been trying to get maint notifications for a circuit.. pew@ send responses to speak to someone that doesn’t exist at my org, faults/support flatly refuse to help, account manager is tardy. 2 years!

  • rossp77 Ross Palmer (@rossp77) reported from Burton, England

    @btsport how can you sit there and allow the likes of @RobbieSavage8 @chris_sutton73 Steve mcmanaman and Co speak so much rubbish on your shows. Obviously show a clear anti nufc fans agenda. How can they not report on how bad nufc are under steve bruce. The stats are there for

  • SteveTrewhella1 Steve Trewhella (@SteveTrewhella1) reported from Furzebrook, England

    @bt_uk Your broadband is shit , once again it’s down here , you should refund us for all the duff days , useless

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tont_Coles Tont_Coles (@Tont_Coles) reported

    @bt_uk Can you be honest about when you can fix our broadband? Three estimates have gone by, no real info, your support line hung up and you complaints page isn't loading. I would have hoped you had better disaster prep than this. :(

  • WhiteDogJewel White Dog Jewellery (@WhiteDogJewel) reported

    @viola2727 @bt_uk We just use our mobiles as never use the damn phone, it’s just the oldies who call it. Tbh I would’ve happily kept an old corded phone just for emergencies with no calls inc. just a basic service. This is power out, no phone, no thought.

  • viola2727 Piero Gasparini🇬🇧🇮🇹🇪🇺🖖 (@viola2727) reported

    @WhiteDogJewel @bt_uk That’s exactly my thinking! According to the rep I was “chatting” with, the new tech is so reliable so it rarely goes down. We have experienced our broadband going down as I’m sure you have too, what happens then?? I put that to the rep and got the reliable tech spiel again!!

  • WhiteDogJewel White Dog Jewellery (@WhiteDogJewel) reported

    @viola2727 @bt_uk Nope, the analogue line was terminated so it was digital or nothing. My mother in law has no Internet, never has never will, when digital reaches her she’s stuck unless bt pay for Internet or she has a choice that was denied to the rest of us

  • heap74 Matt (@heap74) reported

    @bt_uk Please can we have an update on the internet outage in the TW1 area. I now have the EE mini router but it’s a struggle with a household all online and working from home. Open reach tell me to contact you???? Been off line since early Sat morning so 4 days without.

  • Burnside_5 Burnside (@Burnside_5) reported

    @bt_uk Don’t worry I have spoken to someone instead, quite funny that he said always phone us as we know it is impossible to do anything online. Why tell people they can cancel online when they cannot?

  • Leon88ElB Leon El B (@Leon88ElB) reported

    Pundits in the UK wether its for @btsportfootball or @SkyFootball seem to only talk these days for the sake of talking and filling the time until kick off again. Awful punditry in the game right now. #BTSport #SkySports

  • adam_mogford Adam Mogford (@adam_mogford) reported

    @SkyHelpTeam hi, our internet has been down since midday. The app just says there is a problem (which we knew!) at the same time @zzoommplc turn up digging. They are blaming a @bt_uk line problem and said to contact you! Help!

  • tweedandbeard Beard&Tweed (@tweedandbeard) reported

    Trying to work from home using @bt_uk WiFi has been a bloody nightmare. Dropped signal twice so far into this teams call and I'm only 30 min into the meeting

  • pumpkinthrower Harvey (@pumpkinthrower) reported

    @bt_uk My internet has been down since Fri. Timeline you set has been & gone. Bot, app etc now just say “shortly”. Am burning thru BT mobile data at rate of knots. Appreciate that storms mean you’re busy but how about a realistic timeline? Now interfering with my ability to work