BT (British Telecom)

BT (British Telecom) Outage Report in Poole, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Poole, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Poole, England 01/12/2026 11:05

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poole, England

The most recent BT (British Telecom) outage reports came from the following cities: Poole, Bournemouth, Christchurch and Wareham.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoole Total Blackout
United KingdomBournemouth Internet
United KingdomBournemouth Internet
United KingdomChristchurch Internet
United KingdomChristchurch Internet
United KingdomChristchurch Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • rossp77 Ross Palmer (@rossp77) reported from Burton, England

    @btsport how can you sit there and allow the likes of @RobbieSavage8 @chris_sutton73 Steve mcmanaman and Co speak so much rubbish on your shows. Obviously show a clear anti nufc fans agenda. How can they not report on how bad nufc are under steve bruce. The stats are there for

  • loulour1982 🍒 Louise Rae 🍒 (@loulour1982) reported from West Moors, England

    @bt_uk was told last week by live chat no notice period for moving home, now seen on your website that minimum of 1 month. I don’t have a month. If this is the case the advisor lied to me. I’m in desperate need of broadband at new address #Help

  • SteveTrewhella1 Steve Trewhella (@SteveTrewhella1) reported from Furzebrook, England

    @bt_uk Your broadband is shit , once again it’s down here , you should refund us for all the duff days , useless

  • Stevesbricks Steve Turner (@Stevesbricks) reported from Blandford Forum, England

    @bt_uk the worst internet in the uk

  • BlueJaysFansUK Blue Jays Fans UK ⚾️🇬🇧 (@BlueJaysFansUK) reported from Poole, England

    Time to cancel my 2 day old subscription to @btsport

  • Keifski Craig Keith (@Keifski) reported from Ringwood, England

    @Agent2675 @bt_uk I did, he’s says it’s not him, but it’s coincidence it went down as soon as he arrived. I will wait for BTs reply. Thanks.

  • 67keving Jean-Kevin Gillett (@67keving) reported from Poole, England

    @cricketbetting @paulmotty @btsport congrats to BT sport for missing the end of the Big Bash match today again 👏👏👏. You really are ******* useless. Sort your **** out.

  • ballywhooo Ian Kirk (@ballywhooo) reported from Corfe Mullen, England

    @snowangelmrsp @bt_uk They are all pretty bad when it comes to customer service.....

  • MattTrucker_TMP Matt™ | TruckersMP 🌹 (@MattTrucker_TMP) reported from Verwood, England

    @k13r4n_thomson @bt_uk I've had issues with BT too in past.

  • HerbGoonster herbiniho (@HerbGoonster) reported from Bournemouth, England

    Who is the whiny **** butting in every second on the abysmal BT sport coverage? #BTSport #COYG

  • SamanthaClayson Samantha Clayson (@SamanthaClayson) reported from Poole, England

    @bt_uk can you please help I've activated my account 3 times and i still cannot log in?! Also your app isn't working.

  • ashman1944 Andrew Hill (@ashman1944) reported from Poole, England

    @snowangelmrsp @bt_uk Michelle I gave up on by years ago. I use virgin for everything and find them very good. There internet is very fast and if I do have an issue they deal with it very quickly. I cannnot cope with bt call centres

  • NicolaSyms Nicola Syms (@NicolaSyms) reported from Christchurch, England

    @bt_uk Thanks. I just hang up on them but wasn’t sure if there was a centralised effort to track them - I’ll fill in the link.

  • limetreecomms limetreecomms (@limetreecomms) reported from Bournemouth, England

    Apparently major @BTCare broadband outage across Christchurch area @Bournemouthecho

  • alpha_xphoto Michael Bird 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿📸🏳️‍🌈🇧🇧🇧🇧 🏝 (@alpha_xphoto) reported from Verwood, England

    @JackofDorset @bt_uk Dump bt use google gmail never any problems

  • ItzLauLau Laura (@ItzLauLau) reported from Hamworthy, England

    @bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!

  • jonatha40457375 jonathan jackson (@jonatha40457375) reported from Ringwood, England

    Classic @bt_uk stitch up. We get 0.4mb upload speed which is less than the USO for internet. The USO helpdesk (run by BT) tell me I need evidence from my service provider (also BT) of this and my service provider (BT) tell me they can’t provide this. Toothless legislation

  • DWTCE Brian Bleese (@DWTCE) reported from Swanage, England

    @bt_uk So I have checked online and BT offer me the same package I have now for an extra £9/mth or a package that is advertised for £41.99/mth for £64.99. No customer loyalty, time for a new provider!

  • Rob81582949 Rob (@Rob81582949) reported from Blandford Forum, England

    Mention Liverpool some more @btsport *******

  • iMiMiMx Ed S (@iMiMiMx) reported from Poole, England

    @btbusinesscare you are a deeply frustrating outfit to deal with. For over 2 years been trying to get maint notifications for a circuit.. pew@ send responses to speak to someone that doesn’t exist at my org, faults/support flatly refuse to help, account manager is tardy. 2 years!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • janexwaldorf jane mason (@janexwaldorf) reported

    @bt_uk @bbcbitesize Hi my BT internet has had a fsult for 11 weeks. 2 kids to homeschool. Limited and poor communication from u where i am constantly chasing YOU and Openreach to resolve. Please look at your DMs. 11 weeks! Would never reccommend BT and cant wait to leave and go back to Sky.

  • Ebecpc 🎭 Elliott Bechtol 🎭🎖️ (@Ebecpc) reported

    @btbusinesscare YOUR 4G SERVICE DOESN'T EVEN GIVE YOU EE SIGNAL, SO MUCH FOR THAT SERVICE, AND DON'T SAY USE WHATS APP TO CONTACT YOU WHEN YOU HAVE NO WIFI OR BAD DATA SERVICE, AS IT SHOWS HOW LITTLE YOU KNOW ABOUT TELECOMMS WHEN YOU HAVE NONE 2/2

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • CelebrantJayne Jayne Johnson (@CelebrantJayne) reported

    @weeyin13 @bt_uk We have had the same problem up our lane (5 properties) ... BT claim it is the lines that are old and need replaced (but they don't do it!) ... they have also said they would send out a new router to me (twice) and once to a neighbour ... we have never received them @bt_uk

  • coljdoyle Colin Doyle (@coljdoyle) reported

    @bt_uk I was specifically told I would be able to see MY complaint as an audit trail of when the fault started and how it has not been resolved ?

  • janexwaldorf jane mason (@janexwaldorf) reported

    @theharte @MarcAllera @bt_uk Omg they are a diagrace!!!! Can you cancel and move to another xompany? I have been told as its BTs error i can move x

  • CassioRoad Cassio Road (@CassioRoad) reported

    @btsport @btsportfootball seriously chaps get rid of Lynsey Hipgrave - she's bloody awful

  • Warebird69 CLARE THORNDYKE (@Warebird69) reported

    @BTCare I was wondering if there’s a known broadband issue within the NR3 area? My routers flashing red, I’ve tried restarting it.

  • squadling72 Stephen Quadling (@squadling72) reported

    @mrjakehumphrey Had to cancel my @btsport after they hiked the price again. Shame, but couldn’t justify the extra cost.

  • RedDogGaz Gary Milton (@RedDogGaz) reported

    @bt_uk Well yesterday's issue seemed to be fixed. But hub crashed about 9.15 this morning and has only just started working. There is a catalogue of faults on my line. I need internet access to work from home. Please get this fixed.