EE Outage Report in Wye, Kent, England

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Wye, England

The most recent EE outage reports came from the following cities: Sittingbourne, Canterbury, and Ashford.

City	Problem Type	Report Time
Sittingbourne	Phone	19 days ago
Canterbury	Phone	28 days ago
Canterbury	Phone	1 month ago
Canterbury	Internet	1 month ago
Ashford	Internet	2 months ago
Sittingbourne	TV	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

• 
  Bobby (@i2bobby_) reported 8 minutes ago from Ashford, England

  @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

• 
  Craig Brisley CTC (@CtcCraig) reported 8 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Clare ter Horst (@clareterhorst) reported 18 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

• 
  Neil Bloor (@neilbloor) reported 22 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Nicola Jones (@Bould2007Jones) reported 38 minutes ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  Duncan mcdougall (@duncztwitte) reported 48 minutes ago from Ashford, England

  @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

• 
  Mark Gostling (@markgosy) reported 53 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

• 
  Dominic moore (@DomJMoore) reported 53 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Mark Gostling (@markgosy) reported 59 minutes ago from Kennington, England

  @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

• 
  Duncan mcdougall (@duncztwitte) reported 60 minutes ago from Ashford, England

  @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr S 🌸 (@dsbahia1) reported 2 minutes ago

  @EE i've just switched away from EE and need to get a final bill but i can't login. I get a login error: "Sorry, we were unable to complete your request right now. Please try again later." 🙄

• 
  Dave Akerman (@daveake) reported 6 minutes ago

  @EE Is there a way of reporting that an issue has been fixed? I reported the local mast being offline this morning, but it's working again now. Report ID is 3631323. The confirmation email came from no-reply@... so not much point replying to that!

• 
  Laura 💙 (@laura_day6) reported 8 minutes ago from Ilford, England

  @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

• 
  Dan Woodward (@Dan_woodward80) reported 9 minutes ago

  @EE your customer service is shocking

• 
  Its_me_Rhi (@rhiannehadley92) reported 10 minutes ago

  @EE Hi! Any idea why our compensation (broadband down for a week) isn't showing on our account? Our latest bill is reduced by £5 yet we were told we'd have £30odd in compensation (5 days worth) this happened in Oct and we've already had to chase it up several times..

• 
  Caroline (@kiwiandkermit) reported 10 minutes ago

  @TMobileHelp @EE He is a T-Mobile US customer and would like to be able to use his phone over here since he’s moved and not pay roaming charges

• 
  Phil Lewis (@PhilLewisHQ) reported 14 minutes ago

  @EE are you having issues with your systems? I can't seem to log in as I normally do, and when I do my bill isn't showing - it says I need the 'account holder's' permission, even though I am the account holder and have been for years...

• 
  Judy Harris (@dylarama) reported 23 minutes ago

  @EE you provide my internet but I can't find a way to email you. Please help.

• 
  dan (@dantheman19970) reported 24 minutes ago

  @EE Just one last thing your staff in the hope street store in Wrexham are so rude but I always had good customer service on Twitter and over the phone

• 
  dan (@dantheman19970) reported 25 minutes ago

  @EE I been in because I didn’t have a sim pin to put my sim in my phone because it came in the post but the lady had a bad attitude with me