EE Outage Report in Wye, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wye, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wye, Kent, England
The most recent EE outage reports came from the following cities: Canterbury, Folkestone, Sittingbourne, Ashford and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Phone | |
| Folkestone |
Wi-fi | |
| Sittingbourne |
Internet | |
| Ashford |
Phone | |
| Ashford |
||
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wye, England
Latest outage, problems and issue reports in Wye and nearby locations:
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Lucy's Mum, Stella
(@lucypoliticat) reported
from
Folkestone, England
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
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Bobby
(@i2bobby_) reported
from
Ashford, England
@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
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Clare ter Horst
(@clareterhorst) reported
from
Folkestone, England
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Trainer
(@JohnDaTrainer) reported
Service transfer from @bt_uk to @EE is a farce. Ten days, daily phone calls & number’s still not moved.
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🏴ᗯᖇᗴ᙭ᕼᗩᗰ Ǥᗩᗰᗴᖇ🎮⚽🏉
(@wrexham_gamer) reported
@JezCorden EE have been offering this for the last 3 years ..I know cause I'm a customer @EE will never go back to #SamsungUnpacked2023 series phones though #googlepixel has my Android heart
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Wai Lei
(@wlei4) reported
@EE Absolutely rubbish. Sign up a week ago and Sim not arrived. Customer service is an automated recording that hung up. Then you receive email about direct debit when you dont even have a sim card. Pathetic
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Paul McCann
(@BismoreJock) reported
@EE why does your app literally never work? It's been error messages for years. You're a tech and comms company yet your app would shame a primary school's absence line.
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Richie Prynne
(@CCSRichie) reported
@EE Nice to get a personal reply but the problem for most is that a multimillion dollar corporation can’t afford to take a hit but the buck keeps stopping with the minimum wage worker. Who do we tell we’re increasing our fees? The buck stops with the poorest. Doesn’t seem right.
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ryan
(@ryanon120fps) reported
So my bill is due with @ee. But the payment service is down. And on top of this there is no one in the office to process a payment. BUT on top of that the 5G speeds have been so slow the last week or so…
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Ben Craig
(@bendougcraig) reported
@EE morning! Just wondering why you haven’t given me the promised call back and continue to over charge me? Considering it’s your **** up you don’t seem to want to rectify it. So much for your “best customer service” and “no 1 network”
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James 🇬🇧
(@ItsJamesPowers) reported
(Thread (11/14) I had previously raised my issue with @OfCom. They opened a ticket and forwarded it to the @EE executive care team, Whose position was basically "We have noted you have complained to Ofcom but we don't give a Damn"
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James 🇬🇧
(@ItsJamesPowers) reported
( Thread (13/14) I have been a customer of @EE for many years this is a company I no longer recognize, since its acquisition by @BT_UK the company has gone downhill, and it’s happened under @MarcAllera's watch.
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dean allott
(@DeanoA73) reported
@EE She has been a customer since last November and she has just took broadband out with bt through EE