EE outages and service status in Wye, England

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wye, England

The most recent EE outage reports came from the following cities: Canterbury, Sittingbourne, and Ashford.

City	Problem Type	Report Time
Canterbury	Internet	21 hours ago
Sittingbourne	Phone	22 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

• 
  Neil Bloor (@neilbloor) reported 16 seconds ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Colin Alderman (@ColinaldermanC) reported 3 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Colin Alderman (@ColinaldermanC) reported 14 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

• 
  Duncan mcdougall (@duncztwitte) reported 16 minutes ago from Ashford, England

  @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

• 
  Duncan mcdougall (@duncztwitte) reported 17 minutes ago from Ashford, England

  @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

• 
  Bobby (@i2bobby_) reported 18 minutes ago from Ashford, England

  @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

• 
  Dan Woodcock (@w800dy) reported 19 minutes ago from Hamstreet, England

  @EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?

• 
  Nigel Back (@NigelBack) reported 24 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  amberlambsss 🥸 (@AmberVellacott) reported 30 minutes ago from Folkestone, England

  Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

• 
  Mark Gostling (@markgosy) reported 30 minutes ago from Kennington, England

  @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

• 
  Nigel Back (@NigelBack) reported 34 minutes ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

• 
  Clare ter Horst (@clareterhorst) reported 36 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

• 
  Craig Brisley CTC (@CtcCraig) reported 44 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Mark Gostling (@markgosy) reported 45 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

• 
  Nick Anderson (@uknickand) reported 53 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  Nicola Jones (@Bould2007Jones) reported 58 minutes ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  Dominic moore (@DomJMoore) reported 58 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 60 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HP (@HDP1995) reported 5 minutes ago

  @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat

• 
  Alan Roberts (@AlanRob68902430) reported 6 minutes ago

  @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and

• 
  Colin Bassett (@SkyAtNight0000) reported 10 minutes ago

  @EE Stop sending me your annoying voice mail calls, texts and messages. Constantly bothering and pestering customers for financial reward is unlawful. It's about 20 times a day, this is your last chance or i will cancel my account.

• 
  samantha mitchell (@cleopatra2k) reported 11 minutes ago

  @EE help me out of this money pit!

• 
  K8 (@k8_louth) reported 12 minutes ago

  @EE Ive just been on hold for 10 mins then call cut off. Please arrange to send back new equipment and cancel the order

• 
  Liverpool 🪭 acc (@SerendipityShah) reported 13 minutes ago

  @EE Why are you so busy? Because everyone is having problems with your internet? 🛜 @BBCNews

• 
  L Davies (@Leedavi39933109) reported 16 minutes ago

  @EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband

• 
  AnnunciationSean (@LasallianSean) reported 18 minutes ago

  What a shock...I call @EE to cancel a contract and I'm kept on the line waiting for 15 minutes to speak to someone (and I've now had to give up as I have to go out). You can be sure that if I was seeking to buy something or add a line that they would answer immediately.

• 
  Rodrigo Mudlander (@Rodrigo_V707) reported 20 minutes ago

  @Football4you1 @England @EE I did. He was not only ineffective and wasteful but he did nothing to help his fullback, Spence, either. I've been a big fan of Rashford but he was terrible last night.

• 
  Gillian McKinnon (@giframac) reported 23 minutes ago

  @Ofcom why is @EE able to suspend my phone despite asking repeatedly to set up a direct debit? Followed all their requests. Spent a whole day on the phone. Women’s refuge. Having no phone is dangerous! No one listening or doing anything! Very frustrated! 😩 please help!