EE outages and service status in Wye, England

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wye, England

The most recent EE outage reports came from the following cities: Canterbury, and Sittingbourne.

City	Problem Type	Report Time
Canterbury	Internet	21 days ago

Community Discussion

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EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

• 
  Nick Anderson (@uknickand) reported 1 minute ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  Duncan mcdougall (@duncztwitte) reported 10 minutes ago from Ashford, England

  @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

• 
  Neil Bloor (@neilbloor) reported 12 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Duncan mcdougall (@duncztwitte) reported 12 minutes ago from Ashford, England

  @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

• 
  amberlambsss 🥸 (@AmberVellacott) reported 13 minutes ago from Folkestone, England

  Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

• 
  Mark Gostling (@markgosy) reported 15 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

• 
  Craig Brisley CTC (@CtcCraig) reported 16 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Colin Alderman (@ColinaldermanC) reported 32 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Dan Woodcock (@w800dy) reported 33 minutes ago from Hamstreet, England

  @EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 40 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  Bobby (@i2bobby_) reported 43 minutes ago from Ashford, England

  @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

• 
  Dominic moore (@DomJMoore) reported 47 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Mark Gostling (@markgosy) reported 51 minutes ago from Kennington, England

  @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

• 
  Nicola Jones (@Bould2007Jones) reported 52 minutes ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  Nigel Back (@NigelBack) reported 53 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Colin Alderman (@ColinaldermanC) reported 54 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

• 
  Nigel Back (@NigelBack) reported 55 minutes ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

• 
  Clare ter Horst (@clareterhorst) reported 57 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Kitchener (@eventsbykitch) reported 4 minutes ago

  Do @EE realise how **** their app and website are! Literally leaving them because of this!

• 
  Billy Hawes (@Billyhawes) reported 4 minutes ago

  I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

• 
  Dani (@Danixkshb) reported 4 minutes ago

  @EE really poor experience at your Westwood Cross store — faulty repair, multiple visits, and poor service. Formal complaint raised. Can someone look into this?

• 
  Karim Harbott (@KarimHarbott) reported 10 minutes ago

  @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

• 
  fiercebadger64 (@fiercebadger64) reported 12 minutes ago

  @EE Albania is a problem for calling ! see your own commutity chats you are not helping me in an emergency situation U ARE NOT HELPING

• 
  Bryan Pinto (@bryanp247) reported 14 minutes ago

  @EE Sorry they couldnt help set up calling on my watch or why i lose internet when out and about

• 
  Andrew MacDowall (@andrewmacdowall) reported 16 minutes ago

  Endless @EE incompetence. Never possible to download pdf bills from the website, despite promises it's about to be fixed. So I have to call every quarter for them to be emailed. Latest email doesn't even have them attached. Any better providers out there?

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 17 minutes ago

  @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

• 
  Karim Harbott (@KarimHarbott) reported 19 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  Gordon Murdie (@GordonMurdie) reported 19 minutes ago

  @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.