EE outages and service status in Wye, England

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wye, England

The most recent EE outage reports came from the following cities: Folkestone, Ashford, Canterbury, and Faversham.

City	Problem Type	Report Time
Folkestone	Wi-fi	12 hours ago
Folkestone	Wi-fi	13 days ago
Ashford	TV	21 days ago
Canterbury	Wi-fi	23 days ago
Folkestone	Wi-fi	28 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

• 
  Nicola Jones (@Bould2007Jones) reported 5 minutes ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  Nigel Back (@NigelBack) reported 10 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Dominic moore (@DomJMoore) reported 11 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Nick Anderson (@uknickand) reported 15 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  Neil Bloor (@neilbloor) reported 18 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Nigel Back (@NigelBack) reported 22 minutes ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

• 
  amberlambsss 🥸 (@AmberVellacott) reported 22 minutes ago from Folkestone, England

  Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

• 
  Clare ter Horst (@clareterhorst) reported 25 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

• 
  Duncan mcdougall (@duncztwitte) reported 32 minutes ago from Ashford, England

  @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

• 
  Dan Woodcock (@w800dy) reported 35 minutes ago from Hamstreet, England

  @EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 47 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  Duncan mcdougall (@duncztwitte) reported 51 minutes ago from Ashford, England

  @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

• 
  Bobby (@i2bobby_) reported 52 minutes ago from Ashford, England

  @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

• 
  Mark Gostling (@markgosy) reported 52 minutes ago from Kennington, England

  @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

• 
  Colin Alderman (@ColinaldermanC) reported 53 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

• 
  Craig Brisley CTC (@CtcCraig) reported 55 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Colin Alderman (@ColinaldermanC) reported 58 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Mark Gostling (@markgosy) reported 60 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  reena (@desikuri09) reported 6 minutes ago

  @EE As a business I should receive my bills, the app doesn’t work nor can I download these online. I have to call to receive my bills - this is very poor service if you cannot even give business customer their bills. Hopeless customer service based in India -no manners

• 
  BoltonBrandon (@IrnBrundon) reported 9 minutes ago

  @mcmahon530 @EE What’s the problem?

• 
  Amy (@Amysday1) reported 9 minutes ago

  @amybobbles @EE Mine is awful, it doesn't work in the house. I have to stand in the garden to make a call.

• 
  Nomi (@Knowmeee) reported 13 minutes ago

  @EE can I get your customer service email address? I have already called to cancel my account but I just got a new bill but I can’t check it online or on the app because my profile (using the same email address mindU) is not linked to my account 🫠🫠🫠

• 
  John (@Johnboy270783) reported 15 minutes ago

  @EE Well, we've got a big problem here then, haven't we.

• 
  Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported 15 minutes ago

  @EE 40 minutes isn't just "never ideal", it's not happening. I've tried both the number you just quoted and an 0800 number I found online - both go through to the same endless set of menus to then be told I've to wait 40 mins to speak to someone. I could just air the details of/

• 
  Ads (@Ads__W) reported 15 minutes ago

  @EE @Johnboy270783 Same for me in barnsley aswell. Absolutely dog ****!

• 
  Andrew Berry (@andrewsberry68) reported 17 minutes ago

  @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service

• 
  Jochen Roeder (@jochen_roeder) reported 18 minutes ago

  @Birduder344 @EE Customer loyalty is dead, it's not something that is valued or gets rewarded. No matter the issue, be it mobile phone contracts, electricity, ... a "loyal" customer will get punished. It's become sadly necessary to take the shortest contracts possible and change providers often.

• 
  sunil bedi (@colnbrook1) reported 18 minutes ago

  @EE Poor customer service - not willing to compensate- being shoved around and a really “Not my problem” attitude