EE Outage Report in Wye, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wye, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wye, Kent, England
The most recent EE outage reports came from the following cities: Ashford, Canterbury and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wye, England
Latest outage, problems and issue reports in Wye and nearby locations:
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Bobby
(@i2bobby_) reported
from
Ashford, England
@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
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Clare ter Horst
(@clareterhorst) reported
from
Folkestone, England
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Justine Langford
(@Saffymouse) reported
@EE No, as it was one of your colleagues who recommend I take out the BT package. I spoke with someone from EE yesterday who said his manager would call me today. I’m not at all happy as your colleague who recommended I change told me there’d be no change to the service by switching
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Naomi
(@naomie_99) reported
2/2 @EE I supposedly failed one and now have to pay an extra fee on top of the upfront fee I've already paid. Please explain why this is supposedly the case even after your own website told me that everything was sorted - very disappointing start customer service-wise...
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Dan Ford-Barnes
(@danCbarnes) reported
@EE Guys, I've had basically no reception in CB6 for over a week now, and it had been highly erratic for a month before that. You're relying on my internet provider for me to make and receive calls, so why exactly am I paying you full price for a service I'm not receiving?
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Sandy Mathers
(@macteeth) reported
.I know never to rely on a response from @EE Can I say I'm surprised? It seems normal practise for enterprises these days to make great inflated claims re their support services. It casts doubt on their other claims like their network runs on renewables . Hard to believe.
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Geoff
(@hirstG) reported
@EE Two things, please change the hold music, it's horrid. More importantly why can't you do call back as an option. Other non-phone companies do, surely make happier customers, and less customer service grief?!
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Michelle
(@harleyquin23) reported
@EE Part of the issue is I asked DPD to call their driver and get him to deliver, apparently DPD cannot speak to their own drivers but you guys can (I am unsure how that makes sense). I did try to call EE but you had wait times of over 30 mins so I gave up.
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Justine Langford
(@Saffymouse) reported
@EE No, it was YOUR colleague who misinformed me, NOT BT, therefore it is you who needs to rectify the problem.if it’s not resolved today I will be taking advantage of the cooling off period & returning to Sky
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Jenni kb
(@idoutofcontrol) reported
@EE staff are all off having it away with old ladies cause they’re not answering phones Those poor Okd ladies of Gateshead are ref raw and chaffed. Someone call social services it’s a form of elder abuse
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Jake
(@Jake_Fowler) reported
@EE wondering if someone could drop me a DM to go through an issue I’m having
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Dominic Robinson
(@dcrdev) reported
@EE still down can't make or receive phone calls - anything to add? Your status checker changed to 8 hours eta last night, but reverted to no eta this morning. The status page has said there's been issues since Friday.