EE outages and service status in Wye, England

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wye, England

The most recent EE outage reports came from the following cities: Canterbury, Sittingbourne, and Ashford.

City	Problem Type	Report Time
Canterbury	Internet	5 days ago
Sittingbourne	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 32 seconds ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  amberlambsss 🥸 (@AmberVellacott) reported 3 minutes ago from Folkestone, England

  Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

• 
  Nicola Jones (@Bould2007Jones) reported 4 minutes ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  Dan Woodcock (@w800dy) reported 8 minutes ago from Hamstreet, England

  @EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?

• 
  Duncan mcdougall (@duncztwitte) reported 9 minutes ago from Ashford, England

  @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

• 
  Nigel Back (@NigelBack) reported 17 minutes ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

• 
  Neil Bloor (@neilbloor) reported 19 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Colin Alderman (@ColinaldermanC) reported 25 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Craig Brisley CTC (@CtcCraig) reported 32 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Dominic moore (@DomJMoore) reported 32 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Mark Gostling (@markgosy) reported 34 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

• 
  Duncan mcdougall (@duncztwitte) reported 35 minutes ago from Ashford, England

  @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

• 
  Nick Anderson (@uknickand) reported 40 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  Bobby (@i2bobby_) reported 43 minutes ago from Ashford, England

  @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

• 
  Mark Gostling (@markgosy) reported 47 minutes ago from Kennington, England

  @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

• 
  Colin Alderman (@ColinaldermanC) reported 48 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

• 
  Nigel Back (@NigelBack) reported 53 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Clare ter Horst (@clareterhorst) reported 57 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tobes (@theGrimey) reported 8 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Ɛ (@WolfChanChimmy) reported 13 minutes ago

  @EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.

• 
  Tobes (@theGrimey) reported 17 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

• 
  Liam Parry (@liam_spx) reported 21 minutes ago

  @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

• 
  James (@palmerzan587) reported 22 minutes ago

  @EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!

• 
  David Robinson (@PonsAeliusKid) reported 23 minutes ago

  @EE internet is broken and the earliest you can get out to me for a *known hardware issue* is next Thursday? I WFH, everything relies on internet now. What are you going to do about this?

• 
  Brian Slater (@BrianSlater1976) reported 29 minutes ago

  @EE Shocking service today had to buy a 24 hour pass on EE WiFi to have some form of connection today. Would suggest a refund before I have to log a complaint .

• 
  . (@acannotbearsed) reported 30 minutes ago

  @EE 1 week later and still trying to fix the same issue. tech add on contract ended Jan 26, was billed feb & march for it. advisor now saying to pay the correct amount but with no bill showing this? why would i pay something with no record of & will have to message again to fix. wild

• 
  mo (@slomoassassin) reported 30 minutes ago

  @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract

• 
  Shaun (@shauny67) reported 31 minutes ago

  @EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network