EE Outage Report in Wye, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wye, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wye, Kent, England
The most recent EE outage reports came from the following cities: Ashford, Canterbury and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Phone | |
| Ashford |
||
| Ashford |
Phone | |
| Canterbury |
Internet | |
| Faversham |
Phone | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wye, England
Latest outage, problems and issue reports in Wye and nearby locations:
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Clare ter Horst
(@clareterhorst) reported
from
Folkestone, England
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain
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Bobby
(@i2bobby_) reported
from
Ashford, England
@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Lucy's Mum, Stella
(@lucypoliticat) reported
from
Folkestone, England
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Granger-Brown
(@lukegb) reported
@JTaylor69 @EE @UbigiOfficial there is an (additional) technical limitation - it's related to permissions issues on the app side, because EE require EAP-AKA authed against the SIM and the permissions it gets on stock don't allow it. It's possible to work around this on a rooted device but ugh, it's a pain.
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Matt Gearing
(@gearing16) reported
Why do @EE ring you up to offer you a product, confirm it’s in stock and will be definitely delivered tomorrow. Then send an email 5 minutes later saying out of stock. Then help desk confirm there is no stock and don’t know when will be in stock or delivered??
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Lee
(@BandovBrothers1) reported
@kirsty_cwallace @SamsungHelpUK @EE Ok. Can you take it to a Samsung Experience Store or Samsung Service Centre ?
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Superman is C K
(@supertinytimo) reported
@EE absolutely horrible company. Been made out to be a liar and a thief. Not got a hand set form you lot but still expected to pay £50 a month for a SIM card . Spoke to a company about cancelling my contact as you have not proved a working phone and have broke our deal
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S
(@sandeeppurba) reported
@EE I just got an auto response. Can you send a network refresh to my phone please. Having more issues
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Nelly
(@nelsb_) reported
@EE you lot are ******* ****. How can you close a customers account by accident & not fix the problem after 5+ days? I don’t recommend EE to anyone lol
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Paul McCluskey
(@pgmccluskey) reported
Never had an issue with iPhones… until now! It won’t charge! Hopefully @EE can fix this! #FirstWorldProblems
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Chris Bazz
(@Chillwithbazz) reported
@EE your agent is very rude and unhelpful, I got a deal which would last 3 months for it to end after the first month even though I have a text saying I would receive it for the 3 months for the agent to not help and hang up on me #nothappy #fail #EE
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aj/jack ⧗
(@yeIenaspockets) reported
@EE no signal at all besties. whats going on?
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P A T R I C I A
(@pgreen_2020) reported
@EE I shall be writing to Ofcom to make a formal complaint!