EE Outage Report in Wye, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wye, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wye, Kent, England
The most recent EE outage reports came from the following cities: Ashford, Canterbury and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Phone | |
| Ashford |
||
| Ashford |
Phone | |
| Canterbury |
Internet | |
| Faversham |
Phone | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Wye, England
Latest outage, problems and issue reports in Wye and nearby locations:
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Bobby
(@i2bobby_) reported
from
Ashford, England
@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
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Clare ter Horst
(@clareterhorst) reported
from
Folkestone, England
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Lucy's Mum, Stella
(@lucypoliticat) reported
from
Folkestone, England
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain
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Dan Woodcock
(@w800dy) reported
from
Hamstreet, England
@EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Evans
(@peterevans2021) reported
@EE please can you update me on service in postcode TS14. Your status page has been promising a 16 hour fix since May. I can’t continue to pay for a dog 💩 service anymore
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Adam
(@sBQHeDJCzu7STQr) reported
@MohamedAbdulwa @EE Same here mate I’ve been with EE for 15 years and they won’t match an offer from another network. Orange was amazing in retaining loyal customers but EE is all about profits. I have like 5 phones with them I’ll be moving them all next month
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Mohamed Abdulwahab
(@MohamedAbdulwa) reported
@EE I have been a customer for 20 years with T-Mobile then EE. Vodafone offered me a better deal which is only £49 over 2 years less than EE but surprisingly they couldn’t match it! EE provides good service but they’re the worst in rewarding loyalty of 20 years! I’m appalled
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Reggie Gom 🇺🇦
(@GomReggie) reported
@EE @GoogleUK Why is your customer service so dreadful? Your network coverage is no better!!!!!!!
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Vicky Smith
(@VickyWildWood) reported
@EE why over the last year is your service so poor in TQ7 postcode area? I’m not talking about one specific fault but the endless weekly faults/ outages or poor signal events. If your engineers are ‘working to improve the service’ why doesn’t it get better! Serious question?
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Reggie Gom 🇺🇦
(@GomReggie) reported
@EE Your network coverage is utterly awful!!!! Your customer service is equally bad!!!!! SORT IT OUT!!!! CALL YOURSELVES A MAJOR MOBILE NETWORK?!!!!! DON'T MAKE ME LAUGH, I'LL ASPHYXIATE!!!!!!
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Tony Chay Gray
(@TonyChayGray) reported
Terrible upgrade service from @EE can’t make a complaint. Only take what I say as feedback and constantly just told it’s there process. Wish I just went with another provider. Paying for an iPhone 14 contract I don’t even have. #badservice #complaints
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Nikki Moore
(@horselady_nr) reported
from
Tamworth District, England
@EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me
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justin parker
(@jussyblade77) reported
@EE hi i am trying to upgrade my phone early as it says the early upgrade fee isn't applicable at the moment but every phone I click on says there is not suitable plan please help will this happen in November when I can standard upgrade or is it an error on your system
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BEADLE
(@Beadle94) reported
@EE have the worst customer service!!