EE outages and service status in Wye, England

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wye, England

The most recent EE outage reports came from the following cities: Folkestone, Faversham, Ashford, and Sittingbourne.

City	Problem Type	Report Time
Folkestone	Phone	17 days ago
Faversham	Internet	1 month ago
Ashford	Internet	2 months ago
Folkestone	Wi-fi	2 months ago
Sittingbourne	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

• 
  Dan Woodcock (@w800dy) reported 11 minutes ago from Hamstreet, England

  @EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 11 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  Nick Anderson (@uknickand) reported 16 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  Mark Gostling (@markgosy) reported 19 minutes ago from Kennington, England

  @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

• 
  Colin Alderman (@ColinaldermanC) reported 29 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Neil Bloor (@neilbloor) reported 31 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Duncan mcdougall (@duncztwitte) reported 37 minutes ago from Ashford, England

  @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

• 
  amberlambsss 🥸 (@AmberVellacott) reported 44 minutes ago from Folkestone, England

  Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

• 
  Nicola Jones (@Bould2007Jones) reported 45 minutes ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  Bobby (@i2bobby_) reported 45 minutes ago from Ashford, England

  @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

• 
  Craig Brisley CTC (@CtcCraig) reported 48 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Clare ter Horst (@clareterhorst) reported 48 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

• 
  Nigel Back (@NigelBack) reported 49 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Mark Gostling (@markgosy) reported 51 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

• 
  Nigel Back (@NigelBack) reported 56 minutes ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

• 
  Dominic moore (@DomJMoore) reported 57 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Duncan mcdougall (@duncztwitte) reported 59 minutes ago from Ashford, England

  @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

• 
  Colin Alderman (@ColinaldermanC) reported 59 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jackson Eagleson (@Oradaman) reported 3 minutes ago

  @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.

• 
  Cuddly Uncle Steve (@kccpiggy) reported 4 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  Zach McElroy (@ZachMcElroy1) reported 4 minutes ago

  @EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 6 minutes ago

  @LeilaniDowding @EE Yes, it’s usually days if it’s a bad storm and that’s in southern England and not that rural, my friend on a quieter month had no electricity for 2 weeks and no internet for a month the other year after a big storm.

• 
  Rebecca J Lockley ➡️ Shenanigans (@annaonthemoon) reported 9 minutes ago

  @EE I tried to redeem my oneup reqard code for the @marksandspencer voucher but the website to claim has timed out several times. I was really looking forward to the extra treat since today is my birthday :(

• 
  Peter (@Peter_POSH) reported 12 minutes ago

  @LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.

• 
  Craigo32 (@Craigo32) reported 15 minutes ago

  @returningfromt2 @EE Im having exactly the same problem

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 17 minutes ago

  @ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.

• 
  Princess Amira ***** Boy (@ScotDommesSlave) reported 21 minutes ago

  @LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.

• 
  cliff cook (@cliffc100) reported 22 minutes ago

  @TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account