EE Outage Report in Wye, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wye, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wye, Kent, England
The most recent EE outage reports came from the following cities: Ashford, Canterbury and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Phone | |
| Ashford |
||
| Ashford |
Phone | |
| Canterbury |
Internet | |
| Faversham |
Phone | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wye, England
Latest outage, problems and issue reports in Wye and nearby locations:
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Bobby
(@i2bobby_) reported
from
Ashford, England
@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Lucy's Mum, Stella
(@lucypoliticat) reported
from
Folkestone, England
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Clare ter Horst
(@clareterhorst) reported
from
Folkestone, England
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kev Mather
(@cxkev) reported
Great scam by @EE , supply customers with faulty equipment then charge them £85 for not returning it. If you need your broken router so bad, send a courier instead of making customers do all the leg work for you.
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Judith Frank-Simon
(@judefrank19) reported
@EE just curious. I had an email now closing a complaint but a) the complaint was raised this morning on the advice of one of your technicians & b) nothing has been done or communicated to me about the complaint so how did you close it already?
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Dave Chandler
(@DaveChandl89415) reported
@EE Good morning, trying to sort out the broadband connection as it's off line and the app doesn't show any information about the recovery of it. Can someone check if the internet is down West Suffolk please.
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neil ogilvie
(@neiog) reported
@EE EE selling me a phone contract on the basis of 3 working day delivery and then being unable to give me any specific post sale information when phone not delivered is terrible customer service. Had i known I would have changed my provider.
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نجاح محمد علي
(@najahmalii) reported
@EE @EE After every attempt to call 150, I only get endless options and then this message before the call disconnects: "Hi from EE. We haven't found any issues with your network at W39BA. However, we can still offer technical support. Reply NETWORK if you can't make or receive calls or texts. Reply DATA if you can't access the internet or have data problems." This loop prevents me from speaking to a real agent and the SMS routing issue remains unresolved. Immediate action is required. #EE #CustomerSupport #Urgent
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Mischa's Mum
(@MischasMum) reported
@EE no internet for two days. We need that internet for work and security. Your call centre person said we need a new router, the other one is one year old! Now down detector and on here says you are having coverage problems. Be honest. Which is it?
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Rory Trappe
(@RoryTrappe) reported
from
Blaenau-Ffestiniog, Wales
EE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE
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نجاح محمد علي
(@najahmalii) reported
@EE @EE This is a technical issue on your side — SMS routing after number porting is failing. Immediate action is required. Delays are causing serious personal & financial losses. Fix it TODAY. #EE #CustomerSupport #Urgent
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Phoebe
(@PheeboBland) reported
There is no service on your network in my area, your help page says to call you but with no service this is not possible. This has been ongoing for about 1 week @EE
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AlyssasaurusRex
(@Alyssa26mcfc) reported
@EE I don’t like speaking on the phone and it’s actually my dads account and he won’t ring for me cos he’s having no issues with what he uses the internet for