EE Outage Report in Wye, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wye, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Wye, Kent, England
The most recent EE outage reports came from the following cities: Sittingbourne, Canterbury, Folkestone and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Sittingbourne |
TV | |
| Canterbury |
Phone | |
| Canterbury |
Phone | |
| Folkestone |
Wi-fi | |
| Sittingbourne |
Internet | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wye, England
Latest outage, problems and issue reports in Wye and nearby locations:
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Lucy's Mum, Stella
(@lucypoliticat) reported
from
Folkestone, England
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Bobby
(@i2bobby_) reported
from
Ashford, England
@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Clare ter Horst
(@clareterhorst) reported
from
Folkestone, England
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Elliott
(@peterjelliott) reported
@EE hi. Had to wipe my phone and tried downloading an esim through your app. It only gets so far, have no service on it so unable to set the sms to activate. Suggestions?
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Debra Pitchford: Development Coach & Trainer
(@debrapitchford) reported
@EE I have a contract Samsung Galaxy A71 phone. I can't tell you how annoying it is to have no sim card software issues which means restarting my phone several times a day to make calls. How can this be sorted?
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suraj
(@suraj_chotalia) reported
@EE I spoke with 2 stores in my area over the phone and they have never seen it in a plastic bag like this or EE void stickers, what's gone wrong here?
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Jaanki Patel
(@patel_jaanki) reported
@EE hi, I’ve moved over to EE. I submitted my PAC code but have inserted my SIM card and my number has not transferred. Please help?
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Paul McCarron
(@pmccarron97) reported
@EE Hi Casey, no it's currently not on offer at the moment, just showing up as £20 in my account, student discount would take it down to £16/month
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Alex
(@Alex83838395) reported
@EE just found out beeb paying 15 a month extra for bt add on I never asked for.. For over a year! Absolutely fuming and to really rub salt it won't even let me remove the add on from my app! Secondary tablet contract so never thought would need to check. Contracts up in a month
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thefoodbae
(@TheF00dBae) reported
@Shuayb__ @VodafoneUK @EE I didn’t know they didn’t cancel my sim only & they charged me £36pm all that time & I had no idea coz I lost the SIM card too
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Charlotte Tisdale
(@char_tisdale) reported
@EE hey! Our WiFi is down & has been for a few hours - devices are saying they are connected with full bars - but internet isn’t working at all on any device!? Tried turning it off and on again but the broadband light is flashing orange on the box (also I’m in Shrewsbury btw)
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Holli
(@holliwards) reported
@EE I bought the phone roughly the end of august- october last year (it was during the lockdown period where stores were open). I have used the phone as normal yet the battery health has went down atleast 8%. Im lucky if ive had the phone even 6 months!