EE

EE Outage Report in Wye, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Wye, Kent, England 01/09/2026 20:50

January 09: Problems at EE

EE is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wye, Kent, England

The most recent EE outage reports came from the following cities: Ashford, Canterbury and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Phone
United KingdomAshford E-mail
United KingdomAshford Phone
United KingdomCanterbury Internet
United KingdomFaversham Phone
United KingdomAshford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

  • clareterhorst Clare ter Horst (@clareterhorst) reported from Folkestone, England

    My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

  • CtcCraig Craig Brisley CTC (@CtcCraig) reported from Ashford, England

    @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

  • neilbloor Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • markgosy Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

  • markgosy Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

  • lucypoliticat Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England

    @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • duncztwitte Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

  • duncztwitte Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

  • AmberVellacott amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, England

    Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

  • i2bobby_ Bobby (@i2bobby_) reported from Ashford, England

    @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

  • Bould2007Jones Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CozmiqL J (@CozmiqL) reported

    Still getting no sim no service? @EE

  • KerryJayne17 Kerry_Jayne (@KerryJayne17) reported

    @EE - my signal is that bad, I can't even ring technical support to get it resolved!!!!

  • johnellison John Ellison ,💙💚 🇵🇸 BDS- Woke Blues Guitarist (@johnellison) reported

    WOW major malfunction at @EE today, website still down, I do hope I haven't made a mistake signing up.... Might be back to @bt_uk tomorrow

  • koo1990 Kirsty Dance (@koo1990) reported

    @EE Basicaly im due a Annual MOT. My battery is currently only at 85% capacity and ive only had the phone a year. Is this something theyd fix at a MOT check? Or would i have to pay?

  • johnellison John Ellison ,💙💚 🇵🇸 BDS- Woke Blues Guitarist (@johnellison) reported

    @bt_uk are you aware that the @EE website is down? Do you have an idea when this will be fixed?

  • Hannahb02466982 Hannah bailey (@Hannahb02466982) reported

    @EE Why everytime I go to upgrades its either site maintenance or cant load right now and tells me to call....I thought was a problem that day but its every time 🙈

  • Lukasz_19 Lukasz (@Lukasz_19) reported

    @ee are there problems in/near Carlisle? Can't receive texts, been happening since at least yesterday. Tried loads of "fixes" and still nothing.

  • hpzero010 hpzero010 (@hpzero010) reported

    @EE any problems with ee website and app? I cant seem log in for past few days as says ‘Login Error’. What the hells is this?

  • Paul72503943 🤜Adventures of Paul🤛 (@Paul72503943) reported

    @EE I need some help. I've had my phone over a year and I've noticed that whilst using Tiktok app it's have burnt the Plus button, home button and side menu onto my screen? I have a Samsung galaxy s20 ultra? Surely this shouldn't be happening?

  • sjharrison Simon Harrison (@sjharrison) reported

    @EE shame that you're not able to match the competition for a loyal flagship phone customer who has been with you for over 10 years. Time to swap networks