EE Outage in Wye, Kent, England

@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

@GingermunkyBen @EE Ditto mate , been awful as has the WiFi

@EE waiting to cancel contract mobile 10 mins plus waiting

@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

@EE @AmazonUK I have a PAYM SIM specifically for Alexa and calls frequently go to Voicemail. How do I troubleshoot? Who do I raise the issue with?

@EE @casssprawling My ee app exactly the same. Just been like this for over a week now. I've heard a few reporting the same issue now.

@EE Still not working

@EE How can I speak to an agent ? I’m a new customer, I’ve been over charged x no customer service to ring.!

@EE The tweet is as more to point out that your app and website are very unreliable and crash and have problems more times then they actually work. You offering to help kind of defeats the purpose of having an app or website

@EE @Ofcom @DailyMirror complaint ref: 14800601 I found ‘Kirsty’ from the #EE executive account team to be very intimidating and blackmailing towards myself in regards to dealing with my complaint of very poor network coverage/service from #EE very disappointing. 👎👎👎

@EE hi, the app (android, uk) isn't working for me. Is it common problem?

@matheknitician @EE I think for every mainstream provider, someone, possibly several someones, advised against them. That's the problem. I also checked some of the less well-known ones, and they said they couldn't supply our address. Once it's sorted I'm sure it will be fine, it's the transition.

@EE Hi guys, still waiting for replies from earlier, it may have been missed. Network appears to be out in some Harrow areas. Any news?

@EE Hey guys, not able to make calls from any EE phone in my house, is there a problem with the network?