EE

EE Outage Report in Wye, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Wye, Kent, England 01/11/2026 17:15

January 11: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wye, Kent, England

The most recent EE outage reports came from the following cities: Ashford, Canterbury and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Phone
United KingdomAshford E-mail
United KingdomAshford Phone
United KingdomCanterbury Internet
United KingdomFaversham Phone
United KingdomAshford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

  • AmberVellacott amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, England

    Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • neilbloor Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • lucypoliticat Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England

    @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

  • w800dy Dan Woodcock (@w800dy) reported from Hamstreet, England

    @EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?

  • markgosy Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

  • markgosy Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • CtcCraig Craig Brisley CTC (@CtcCraig) reported from Ashford, England

    @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • i2bobby_ Bobby (@i2bobby_) reported from Ashford, England

    @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

  • Bould2007Jones Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

  • duncztwitte Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

  • duncztwitte Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

  • clareterhorst Clare ter Horst (@clareterhorst) reported from Folkestone, England

    My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GoonerMU . (@GoonerMU) reported

    @MartynJohnston @EE It's crazy how people get ripped off by mobile contracts. If you can't buy without a contract, you should revaluate your spending. For a mid range, you end up spending 24*31+50=£794. You can buy for £239 if you return any crappy/broken phone from Samsung. Leaves you with a 4gb

  • NadeemNaz Nadeem Naz (@NadeemNaz) reported

    @GarethKendall @Plusnet Literally in the same limbo. Wondering if I change providers, would it work for say @EE ? Or is this just a Plusnet issue?

  • M1X3Dniall Niall McDonagh (@M1X3Dniall) reported

    @EE You are selling a service , why does Joe bloggs get the exact same service for £17 a month cheaper ? I have been with EE a long time if it was a couple of pounds wouldn't really mind , but 17 quid is a joke yous are milking loyal customers who are trapped #UK'snumber1swindlers

  • lrolles1981 Laura The Scorer (@lrolles1981) reported

    Morning @EE can you help? I am on holiday and only way EU roaming. But when I sent a message to 150 with ROAMEU the message back is that Europe and rest of the world roaming has been enabled! I don't want that, just EU

  • MartynJohnston The Real MartynJohnston 🦡 (@MartynJohnston) reported

    @EE The service (both technical and support) from EE is excellent.

  • ScouseMarkie Mark Barratt (@ScouseMarkie) reported

    @EE 30+ years in tech support for big companies

  • goodbooksLB Lucie B (@goodbooksLB) reported

    @MarcAllera @EE That’s great, but what about having a policy for customers affected by domestic abuse? Right now they’re being told it’s their problem, nothing they can do. No protection of addresses. No one knows what to do or how to handle except rudely & shaming them.

  • J0K3R_GaNg WhySoSerious!? (@J0K3R_GaNg) reported

    @EE hey folks, my ee app has notified me I am able to book in for my annual MOT and service, having never booked one can I ask if these include screen issues?

  • Gianluca73190 Gianluca 🇺🇦☮️ (@Gianluca73190) reported

    Whenever I’m abroad, it is impossible to receive authentication messages, and when they do, they arrive late and the copy of the same message arrives 5 times per day, sometimes even more. Very frustrating, this is the second time that I’m having major issues because of it. @EE

  • pwel11 Paul Welham (@pwel11) reported

    Hey @EE when we're on interminable hold to get some customer service, it's really annoying getting told by some recording every 30 seconds how busy you are. Just once will do.