EE outages and service status in Wye, England

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wye, England

The most recent EE outage reports came from the following cities: Canterbury, and Sittingbourne.

City	Problem Type	Report Time
Canterbury	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

• 
  Nigel Back (@NigelBack) reported 5 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Dominic moore (@DomJMoore) reported 5 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Duncan mcdougall (@duncztwitte) reported 7 minutes ago from Ashford, England

  @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

• 
  Craig Brisley CTC (@CtcCraig) reported 11 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Mark Gostling (@markgosy) reported 16 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

• 
  Nick Anderson (@uknickand) reported 18 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  Dan Woodcock (@w800dy) reported 19 minutes ago from Hamstreet, England

  @EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?

• 
  Neil Bloor (@neilbloor) reported 22 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Colin Alderman (@ColinaldermanC) reported 30 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Nigel Back (@NigelBack) reported 31 minutes ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

• 
  Colin Alderman (@ColinaldermanC) reported 32 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

• 
  amberlambsss 🥸 (@AmberVellacott) reported 34 minutes ago from Folkestone, England

  Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

• 
  Nicola Jones (@Bould2007Jones) reported 40 minutes ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  Clare ter Horst (@clareterhorst) reported 46 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 49 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  Bobby (@i2bobby_) reported 51 minutes ago from Ashford, England

  @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

• 
  Duncan mcdougall (@duncztwitte) reported 52 minutes ago from Ashford, England

  @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

• 
  Mark Gostling (@markgosy) reported 56 minutes ago from Kennington, England

  @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick (@Surviving_LADa) reported 5 minutes ago

  If you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!

• 
  Naser Khwaja (@naserkhwaja92) reported 10 minutes ago

  @omxran @EE Also never discuss tech with me. Just don’t.

• 
  Neil Davis (@neiltheshaker) reported 11 minutes ago

  @EE you sent me an order confirmation email and a plan confirmation email last Friday but apparently my order didn’t complete. Still not responded to my complaint about this and your previous response on here was also dreadful. UK’s best mobile network? Absolutely unbelievable!

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 12 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  S.O.X (@SexOffenderX) reported 13 minutes ago

  @Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!

• 
  Karim Harbott (@KarimHarbott) reported 15 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  Gordon Murdie (@GordonMurdie) reported 16 minutes ago

  @EE Thank you. I have already had a polite conversation. I, as a customer of many decades (and a pensioner), have been advised it's just tough luck and you wish £490 to get me to stop being overcharged. Very disappointed.

• 
  LadyBlues The question is always Cui Bono? (@Ladyblues666) reported 18 minutes ago

  @TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.

• 
  Maria Zelenova (@maria__zelenova) reported 20 minutes ago

  As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 23 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog