EE outages and service status in Wye, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Wye, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- The most recent signal from this area was received Jul 24, 4:50 PM GMT+1.
- Wi-fi (75%)
- Internet (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wye, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wye, England
The most recent EE outage reports came from the following cities: Folkestone, Sittingbourne, Ashford, Canterbury, and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone
|
Wi-fi | 3 days ago |
|
Sittingbourne
|
Internet | 7 days ago |
|
Folkestone
|
Wi-fi | 12 days ago |
|
Folkestone
|
Wi-fi | 25 days ago |
|
Ashford
|
TV | 1 month ago |
|
Canterbury
|
Wi-fi | 1 month ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Wye, England
Latest outage, problems and issue reports in Wye and nearby locations:
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Dominic moore (@DomJMoore) reported from Canterbury, England@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Nigel Back (@NigelBack) reported from Faversham, England@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, EnglandDay two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Dan Woodcock (@w800dy) reported from Hamstreet, England@EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?
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Duncan mcdougall (@duncztwitte) reported from Ashford, England@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
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Nick Anderson (@uknickand) reported from Bobbing, England@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Colin Alderman (@ColinaldermanC) reported from Faversham, England@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England@EE waiting to cancel contract mobile 10 mins plus waiting
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Nigel Back (@NigelBack) reported from Faversham, EnglandCannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Bobby (@i2bobby_) reported from Ashford, England@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
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Mark Gostling (@markgosy) reported from Kennington, England@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Craig Brisley CTC (@CtcCraig) reported from Ashford, England@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Clare ter Horst (@clareterhorst) reported from Folkestone, EnglandMy 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Neil Bloor (@neilbloor) reported from Sittingbourne, EnglandUnfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Duncan mcdougall (@duncztwitte) reported from Ashford, England@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain
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Colin Alderman (@ColinaldermanC) reported from Faversham, England@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Mark Gostling (@markgosy) reported from Kennington, England@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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'Honest' JonWilliams (@honestjon74) reportedTrying to watch a 480p video on my iPhone whilst out with 3 bars of 5G and it just won’t play. @EE are beyond **** nowadays they do f**k all work on their network. Pathetic service. Do NOT reply EE. Not interested.
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Bigpiz Official Page (@bigpiz_) reportedBest network 25 years running" @EE my plan is £25/month. This bill: £137. I called Jamaica. Didn't realise it was £4 PER MINUTE. £116 in out-of-plan charges with zero warning, no spending cap, no alert. Just a £137 bill hitting my Direct Debit on the 28th. How is this fair?
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AcharyaViren (@AcharyaShahV) reportedBT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.
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Haider (@h_alhamoud) reported@EE even here no one trying to help direct! @ee
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Erika (@ErikaDucker) reported@EE I need to speak to someone to give a timeline, send in images, emails etc. No one will help and fobs me off. The store hasnt even investigated it so I can deadlock and go the ombudsman
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Tabs (@tabadash) reported@EE I thought that too, but unfortunately the delivery doesn't appear there&I still can't access any PIN. I'm a bit at a loss now because I'm uncomfortable with phone calls, yet that's the only solution I've been given. I'd really appreciate any help.
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peter wilson (@wilsonpeter48) reported@EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal
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Rachel Bullen (@Rach_M_B) reported@EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.
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Erika (@ErikaDucker) reported@EE They wont raise a complaint for me. Been trying days. Because you sent me to store to send the phone off. Store wont raise a complaint your ee repairs team wont either. And customer care said no a store issue. Store send me to customer care
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lucy barnett (@lucebarnett) reported@EE tried that - both on phone & online through app. Can’t make complaint as don’t seem to have an account set up for my Broadband. Been an EE customer for many years. I have full details of call on 1 July when I ordered broadband including full name of call handler but EE no help