EE outages and service status in Wye, England

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wye, England

The most recent EE outage reports came from the following cities: Faversham, and Canterbury.

City	Problem Type	Report Time
Faversham	Wi-fi	4 days ago
Faversham	Phone	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

• 
  Colin Alderman (@ColinaldermanC) reported 1 minute ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  amberlambsss 🥸 (@AmberVellacott) reported 4 minutes ago from Folkestone, England

  Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

• 
  Nigel Back (@NigelBack) reported 4 minutes ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

• 
  Lucy's Mum, Stella (@lucypoliticat) reported 15 minutes ago from Folkestone, England

  @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

• 
  Mark Gostling (@markgosy) reported 20 minutes ago from Kennington, England

  @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

• 
  Colin Alderman (@ColinaldermanC) reported 22 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

• 
  Nigel Back (@NigelBack) reported 22 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Nicola Jones (@Bould2007Jones) reported 32 minutes ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  Mark Gostling (@markgosy) reported 33 minutes ago from Kennington, England

  @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

• 
  Dominic moore (@DomJMoore) reported 34 minutes ago from Canterbury, England

  @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

• 
  Bobby (@i2bobby_) reported 35 minutes ago from Ashford, England

  @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

• 
  Duncan mcdougall (@duncztwitte) reported 40 minutes ago from Ashford, England

  @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

• 
  Duncan mcdougall (@duncztwitte) reported 41 minutes ago from Ashford, England

  @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

• 
  Dan Woodcock (@w800dy) reported 50 minutes ago from Hamstreet, England

  @EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?

• 
  Clare ter Horst (@clareterhorst) reported 51 minutes ago from Folkestone, England

  My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

• 
  Craig Brisley CTC (@CtcCraig) reported 56 minutes ago from Ashford, England

  @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

• 
  Nick Anderson (@uknickand) reported 57 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  Neil Bloor (@neilbloor) reported 59 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Dunphy (@AntDunphy) reported 9 minutes ago

  @EE hello EE, I just had your broadband installed, so I can pause my daughter's WiFi, it's not working. If it is not resolved soon, I'm off back to sky. Please help.

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 9 minutes ago

  Spent two hours on the phone with @EE today. Poor ******* other end deserves a medal. But I've ended up with EE TV, full fibre BB and a new phone, unlimited data etc for £26 less than I was paying for Sky TV, bb and an EE 25gb sim. Brilliant customer service. Very happy customer

• 
  Opeyemi Daniel (@DinaGlyphs) reported 12 minutes ago

  @EE That worked. However the contact person had not update on the problem or the expected timeline expected to have that fixed. Apparently, @WeAreOpenreach is yet to fix whatever problem there is in my neighbourhood and EE doesn’t seem to have any alternative solution for those affected. We’re stuck in a limbo.

• 
  𝐊𝐞𝐯𝐢𝐧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KC_SW6_) reported 17 minutes ago

  @EE @EEBroadbandUK is your WiFi down because since I’ve joined I’ve not been impressed and it always seems to not work in certain rooms even with a WiFi extender

• 
  lord farquar (@Rudolph4974) reported 18 minutes ago

  @ee what’s the point in paying for 5g phone when it won’t even give me a signal on 4G !! Ridiculous!!

• 
  Mr J (@Mr__J_J) reported 19 minutes ago

  @ad_moran4 @EE @O2 O2 signal is very bad, masts always going down, they now offer an extra charge if you want signal to use the new satellite scheme.

• 
  RonReg0807 (@RonReg0807) reported 21 minutes ago

  @EE I tried to phone you twice yesterday (12.30pm and 17.00pm). I am not spending 25 minutes and 45 minutes of my life on hold. Why don't you offer a call back service? @Ofcom

• 
  John (@j199024) reported 22 minutes ago

  @EE Just out of curiousty as there been an outage of broadband on your end as there is no Internet coming through our router and it's also effecting the TV.

• 
  Ed Scott (@EdScottLondon) reported 24 minutes ago

  @ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.

• 
  WelshSully (@WelshSully96) reported 25 minutes ago

  @dpduk_ just to make you aware your drivers have unauthorised people doing deliveries while in the van. You attempted to deliver with a photo of the wrong address. Your customer service response was il raise it. Then to my response of I hope I get it tomorrow was sure. @EE