EE outages and service status in Wye, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Wye, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wye, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Wye, England
The most recent EE outage reports came from the following cities: Canterbury, and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury
|
Internet | 23 days ago |
Community Discussion
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EE Issues Reports Near Wye, England
Latest outage, problems and issue reports in Wye and nearby locations:
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Clare ter Horst (@clareterhorst) reported from Folkestone, EnglandMy 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Colin Alderman (@ColinaldermanC) reported from Faversham, England@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Nigel Back (@NigelBack) reported from Faversham, EnglandCannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Mark Gostling (@markgosy) reported from Kennington, England@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, EnglandDay two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Bobby (@i2bobby_) reported from Ashford, England@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
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Nigel Back (@NigelBack) reported from Faversham, England@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Duncan mcdougall (@duncztwitte) reported from Ashford, England@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain
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Dominic moore (@DomJMoore) reported from Canterbury, England@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Nick Anderson (@uknickand) reported from Bobbing, England@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Craig Brisley CTC (@CtcCraig) reported from Ashford, England@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Colin Alderman (@ColinaldermanC) reported from Faversham, England@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Mark Gostling (@markgosy) reported from Kennington, England@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Neil Bloor (@neilbloor) reported from Sittingbourne, EnglandUnfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Duncan mcdougall (@duncztwitte) reported from Ashford, England@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
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Dan Woodcock (@w800dy) reported from Hamstreet, England@EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?
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Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England@EE waiting to cancel contract mobile 10 mins plus waiting
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LifesTooShort (@HappyDa63374790) reported@MickyJones_ @EE I just wanted to pay a bill, but the stooopid app is still down.
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Le Coq (@LeCoq_79) reported@Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.
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Ralph Hardwick (@HardwickRalph) reported@EE My full fibre EE service keeps being cut, losing my TV image. Your website and fault finding service is diabolical. Why cannot I discuss with a real person rather than a computer bot?
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Neil Davis (@neiltheshaker) reported@EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…
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AFCdonnilad (@afcdonnilad) reportedPT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.
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Andrew MacDowall (@andrewmacdowall) reportedEndless @EE incompetence. Never possible to download pdf bills from the website, despite promises it's about to be fixed. So I have to call every quarter for them to be emailed. Latest email doesn't even have them attached. Any better providers out there?
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Lynda Hull (@lyndannh) reported@EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.
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tim davis (@timdavis87) reportedIs @EE the hardest organization to speak to. Instead of meaningless text options why not answer a phone. And why when you open a complaint will you close it unless I contact you. Surely you should contact me to say how and when it’s been resolved. Absolutely appalling
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Neil Davis (@neiltheshaker) reported@EE you sent me an order confirmation email and a plan confirmation email last Friday but apparently my order didn’t complete. Still not responded to my complaint about this and your previous response on here was also dreadful. UK’s best mobile network? Absolutely unbelievable!
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Maria Zelenova (@maria__zelenova) reportedWhy it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.