EE Outage Report in Wye, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wye, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wye, Kent, England
The most recent EE outage reports came from the following cities: Ashford, Canterbury and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Phone | |
| Ashford |
||
| Ashford |
Phone | |
| Canterbury |
Internet | |
| Faversham |
Phone | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wye, England
Latest outage, problems and issue reports in Wye and nearby locations:
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.
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Craig Brisley CTC
(@CtcCraig) reported
from
Ashford, England
@GingermunkyBen @EE Ditto mate , been awful as has the WiFi
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Lucy's Mum, Stella
(@lucypoliticat) reported
from
Folkestone, England
@chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Clare ter Horst
(@clareterhorst) reported
from
Folkestone, England
My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain
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Duncan mcdougall
(@duncztwitte) reported
from
Ashford, England
@EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Bobby
(@i2bobby_) reported
from
Ashford, England
@EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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karolina pawlak
(@karollina85) reported
@EE No service for 3 days since joining. Zero real support — just bots, FAQs, and “diagnostics” that solve nothing. Now you want to charge me £10 to leave and I’m paying for a service I can’t use? Joke of a network. #EE #CustomerServiceFail
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J4SONLR
(@J4sonlr) reported
@EE u managed to prove crap service in less than 3 months, it's deffo worth the £500 early termination fees just to get away from the worst customer service i have ever experienced ever, highly recommend ppl to stay away from EE broadband!
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Catherine Rosewarne (Bowen)
(@cagsib5) reported
@EE Why can I never access my online account? Ive finally managed to log in to try to view my latest bill and it’s saying ‘somethings gone wrong’…well somethings always going wrong😡! I just want a copy of my latest bill please & not via text, just a proper statement 🙏🏻
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jasongrant
(@jasonngrant) reported
@EE any idea why Arlsey is a network blackspot. Every day travelling through on the train my 5G drops to 4G and then E with no network access at all
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Joe blogs
(@Joeblogs1947633) reported
@EE nearly every day I get a text from EE stating that they are carrying out maintenance work that may affect my service. I live in a small village with very poor network coverage. Is EE network so poor that it need maintenance nearly every day in my location.
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Don Pablo
(@Donpablo7878) reported
@EE @Pantagoon Its gone down in RG area as well
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Elmo
(@JaneLazyGirl) reported
@EE Hi, I need urgent help with a PAC transfer that hasn’t gone through, trying to move my number from Vodafone to EE using a valid PAC that expires 18/06. When I submitted the request on 17/06 , I got an error message saying, “Something has gone wrong with your PAC port-in request.
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TT
(@tthain11) reported
@EE I tried the website. Phone number doesn't work and the form link doesn't work. Call you and get told there is no complaints department and they sales team deal with that. Won't connect you to a supervisor or manager.
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मोहित गौनियाल
(@m_gauniyal) reported
@orange @EE Who is @EE and how they will help. As you are my service provider, you should support me and if needed connect me with any support. Here also you are trying to escape and am waiting for immediate customer support in English
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Jacob Stockton
(@JacobStockton) reported
@EE Yeah it’s not coming that’s the problem 🥲