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EE Outage Report in Wye, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Wye, Kent, England 01/27/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wye, Kent, England

The most recent EE outage reports came from the following cities: Ashford, Canterbury and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Phone
United KingdomAshford E-mail
United KingdomAshford Phone
United KingdomCanterbury Internet
United KingdomFaversham Phone
United KingdomAshford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

  • duncztwitte Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

  • neilbloor Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • AmberVellacott amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, England

    Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

  • markgosy Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • duncztwitte Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

  • w800dy Dan Woodcock (@w800dy) reported from Hamstreet, England

    @EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?

  • clareterhorst Clare ter Horst (@clareterhorst) reported from Folkestone, England

    My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

  • markgosy Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • DomJMoore Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • CtcCraig Craig Brisley CTC (@CtcCraig) reported from Ashford, England

    @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

  • i2bobby_ Bobby (@i2bobby_) reported from Ashford, England

    @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

  • lucypoliticat Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England

    @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • Bould2007Jones Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lakingsfan82 mandy priest (@lakingsfan82) reported

    @EE I’ve finally got hold of customer service without getting cut off & they have sorted it out 🙏🏻

  • horriblestains the_english_otaku (@horriblestains) reported

    Hi @EE I smashed my phone a few week ago and it's becoming unusable but I'm not due for an upgrade for a couple of months. Is this something you can help with?

  • Bev91995078 Bev (@Bev91995078) reported

    .@EE can you help with giving me an update of when I'll receive my iPhone 13 Pro Max, I've seen you have stock of the one I've upgraded too on your business site but on your every-day-joe site!

  • Brandon_8900 Brandon (@Brandon_8900) reported

    @EE I cancelled a phone contract within days of taking it out yet I've been charged a full month plus, its still showing as being live on my account despite me confirming twice to an agent via chat. Can someone help please ?

  • elixier30 Jamie Powell (@elixier30) reported

    @EE I live in the middle of London. I'll get some of the worst performing broadband I think in the whole world from EE I absolutely love their mobile service they have the best fastest mobile service outright of any provider ever in the UK broadband sux.

  • OriginalJrDog Pete Saxby (@OriginalJrDog) reported

    @EE After two lengthy chat sessions (on Saturday and Sunday) you're billing me £10.44 extra for a 'roam further' add-on which I'm still unable to use as I have "no service". Thanks for absolutely nothing. Very disappointing after more than a decade of using your network!

  • Jadiee1087 Jade Walton (@Jadiee1087) reported

    @EE are you having trouble with the mobile app ? Cannot seem to log in ? Keep getting an error message saying to try and delete and re-install the app?

  • OriginalJrDog Pete Saxby (@OriginalJrDog) reported

    @EE Hi Craig. USA. Roaming fully enabled on the device. Long chat sessions with two of your team who have apparently checked and / or reset everything, concluded that there's no problem and told me to switch my phone on and off lots of times. Still no service.

  • TicklishBigfoot ¸.*´ӍƦ. C`*.¸ (@TicklishBigfoot) reported

    @EE hi I’ve just got a Samsung phone off my son. It’s on the EE network but need it to go on another network. How do I go about doing this please.

  • Darren_Temple Darren (@Darren_Temple) reported

    @EE is there something up with login page, I can't get logged in keep on getting error message thought I might bee putting wrong password but updated that and still get "please try again later"