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EE outages and service status in Wye, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Wye, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 60% Internet (60%)
  • 40% Wi-fi (40%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wye, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wye, England

The most recent EE outage reports came from the following cities: Faversham, Ashford, Folkestone, Sittingbourne, and Canterbury.

CityProblem TypeReport Time
Faversham Internet 7 days ago
Ashford Internet 8 days ago
Folkestone Wi-fi 15 days ago
Sittingbourne Internet 19 days ago
Folkestone Wi-fi 25 days ago
Folkestone Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wye, England

Latest outage, problems and issue reports in Wye and nearby locations:

  • lucypoliticat
    Lucy's Mum, Stella (@lucypoliticat) reported from Folkestone, England

    @chrisevans1001 @EE I’m a colleague of Chris & affected by this. I work at home for #NHS111 and this problem meant downtime, unable to take patient calls. So anything you can do on this will be appreciated.

  • CtcCraig
    Craig Brisley CTC (@CtcCraig) reported from Ashford, England

    @GingermunkyBen @EE Ditto mate , been awful as has the WiFi

  • ColinaldermanC
    Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • DomJMoore
    Dominic moore (@DomJMoore) reported from Canterbury, England

    @EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!

  • uknickand
    Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • duncztwitte
    Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE hi EE on my last tweet don’t worry I’m such a twit didn’t even realise that my actual mobile data was turned off loooool problem fixed thanks r

  • w800dy
    Dan Woodcock (@w800dy) reported from Hamstreet, England

    @EE I had no signal in the TN262LB area (home) for the last 6 days . Do I need to cancel my contract or something?

  • NigelBack
    Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • Bould2007Jones
    Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

  • ColinaldermanC
    Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • markgosy
    Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE Since about the end of August, only get signal on EE through London Tunnel 1 for now, nothing on o2 or Three, I don’t have Vodafone to check. It’s a welcome addition, the Thameslink platforms at St Pancras drive me insane having no mobile signal.

  • i2bobby_
    Bobby (@i2bobby_) reported from Ashford, England

    @EE yes this is about mobile internet connection, i dedicated my mobile for work, and this is really bad, EE knows Victoria Train station is crowded and lots people using network but i don’t care, i and others need demand good service any time and not just when home!

  • NigelBack
    Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • clareterhorst
    Clare ter Horst (@clareterhorst) reported from Folkestone, England

    My 86yr old Mum took herself off on 2 buses to the phone shop. Her mobile “was blank” the nice man probably just switched it on 😉Thanks for not making her feel stupid @EE #folkestone

  • AmberVellacott
    amberlambsss 🥸 (@AmberVellacott) reported from Folkestone, England

    Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭

  • duncztwitte
    Duncan mcdougall (@duncztwitte) reported from Ashford, England

    @EE down in Ashford today and when not connected to WiFi I have not mobile data at all not 4G or 3G nothing this is the second time in a week to have signal issues can you explain

  • neilbloor
    Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • markgosy
    Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Rahana_Ali
    Rahana Ali (@Rahana_Ali) reported

    @EE HI, I placed an order last night. Just over an hour later, I received 2 emails one saying that my order was on the way and another saying that it has been delivered when it obviously has not. Since then, I am unable to track the order as it says there is a problem! Pls help.

  • panchi_hoop
    A -8 (@panchi_hoop) reported

    @EE hi I been sent a letter to my address with an unknown person name requesting return of equipment. I am not a customer or have never requested any equipment.

  • MarkAmiga
    Mark (@MarkAmiga) reported

    @EE Not looking good for EE either, only 6 days in, it goes off completely, even restarting fails to show the Wi-Fi network name for me to even connect to, either its a problem with OpenReach or your Router

  • ArthurAssendune
    Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported

    @Hepworthclare @EE The customer is king is the biggest lie in Capitalism.

  • itsleahgalaxy
    LeahGalaxy (@itsleahgalaxy) reported

    @EE how do I make a complaint? DPD have lost my new phone delivery. They confirmed it twice to me. Why is it taking so long to confirm this and send out my replacement phone? We’ve been with you for 20 years!

  • J_onathon
    Jonathon (@J_onathon) reported

    @EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day

  • MEvatt
    Mark Royle-Evatt (@MEvatt) reported

    @Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.

  • KevlarBrock
    Kev (@KevlarBrock) reported

    @EE Done that. But it can’t see my hub. Because it’s gone down. Again. 150?

  • nthpopee
    Nathan Pope (@nthpopee) reported

    @EE Your customer service has got to be up there with the worst companies . 3 weeks ive been waiting for a refund each time i call no one knows a thing , get a grip !!

  • briavelsjon
    Jon Pitts (@briavelsjon) reported

    @Baron_Flumpy @EE WiFi-calling easily solves that problem