EE Outage Report in Trefriw, Conwy, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Trefriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trefriw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 03: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Trefriw, Wales
Latest outage, problems and issue reports in Trefriw and nearby locations:
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Penmachno, Wales
@Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back
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fiona mccrea
(@finzer1) reported
from
Llandudno, Wales
@EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡
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𝕯𝖞𝖑
(@DylsViews) reported
from
Llandudno, Wales
@EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled
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stephen moore🏴
(@stephen40484197) reported
from
Llandudno, Wales
@England Can someone contact @EE because I think the WiFi is down in england tonight 👍
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Miles Nipper
(@MilesBsn) reported
from
Rhos-on-Sea, Wales
@EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money
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vicky melville
(@sugarpopzvicky) reported
from
Deganwy, Wales
@EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply
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Rory Trappe
(@RoryTrappe) reported
from
Blaenau-Ffestiniog, Wales
EE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE
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vicky melville
(@sugarpopzvicky) reported
from
Deganwy, Wales
@EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x
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Noèl Cunningham 🇮🇪
(@noel_cunningham) reported
from
Llandudno, Wales
@EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE tweet 9 just tried live chat still can’t get the help I want
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Miles Nipper
(@MilesBsn) reported
from
Rhos-on-Sea, Wales
@EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.
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William Hancock
(@YorksHillbilly) reported
from
Beddgelert, Wales
@EE what's the deal with visual voicemail for @Android? Why are we being treated like 2nd class citizens behind @Apple. Surely you treat all your customers equally right?
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#HelloMyNameIs Helen
(@HelenC_xoxo) reported
from
Penrhyn Bay, Wales
Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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aaaaccccc
(@walesxselaw) reported
Good work @ee, I see your customer support line hangs up on people. Looks like I’ll stay with @o2. They’re far better than this incredible level of incompetence.
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💕 Joanne 💕
(@Pricejo81) reported
@EE hi for some reason I can't send MMS messages. It used to and then said it wasn't supported by the network do you know how to fix this please
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Vanessa
(@OI_CARBY) reported
Wish I'd switched from @EE to @giffgaff sooner. I was paying so much (also being skanked) and now GG are soooo lush and seem to increase my data at no extra cost. Saving money & can cancel at any time. LOVE THEM. Loathe EE.
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D
(@davewinslife) reported
@EE I have an contract I’m happy with but keep getting constant sales calls trying to offer me “discounts” which are just the sales person relaying the offers you already have listed online. I keep asking to be removed from your list. What is going on? Not happy with this service
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Mpmrsm
(@mpmrsm) reported
@EE im not a customer, yet, but already I’m not impressed with all the negative tweets and the website not working. @BTGroup @MarcAllera as the CEO sort it out.
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Qr Cor.
(@LifeatSkye) reported
. @EE can you please cancel my mobile and home broadband plan.
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ELEVEN.11 Clothing
(@ClothingEleven) reported
@EE absolutely abysmal services provided! Waited in for delivery only for you to say it’s been attempted multiple times and DPD says the item was delivered to Cardiff!! I live in Manchester! Poor all round and actually considering leaving at the end of my contract in a month!
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Sarah
(@sarah_rose92) reported
@EE hi there, I have been trying to get in contact with someone to discuss my watch contract but can never speak to a representative. Can you advise on the best way forward please? Thanks
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✨emma✨
(@emmeko81) reported
@EE my signal is at home is awful, and it seems to be getting worse. Is there anything you can do to help? I’m a key worker, working from home and I need my phone. Thank you 🙏🏻
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Antoine
(@honeybouboule) reported
@EUfrenchbird @EE So do I. I'm a bit appalled by the way their staff don't give a crap, to be honest.