EE outages and service status in Trefriw, Wales

Problems in the last 24 hours in Trefriw, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Trefriw, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Trefriw, Wales

The most recent EE outage reports came from the following cities: Conwy.

City	Problem Type	Report Time
Conwy	Internet	3 days ago
Conwy	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Trefriw, Wales

Latest outage, problems and issue reports in Trefriw and nearby locations:

• 
  fiona mccrea (@finzer1) reported 4 minutes ago from Llandudno, Wales

  @EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku

• 
  #HelloMyNameIs Helen (@HelenC_xoxo) reported 7 minutes ago from Penrhyn Bay, Wales

  Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 9 minutes ago from Penmachno, Wales

  @Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back

• 
  Rory Trappe (@RoryTrappe) reported 14 minutes ago from Blaenau-Ffestiniog, Wales

  EE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE

• 
  fiona mccrea (@finzer1) reported 18 minutes ago from Deganwy, Wales

  @EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money

• 
  fiona mccrea (@finzer1) reported 23 minutes ago from Deganwy, Wales

  @EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply

• 
  fiona mccrea (@finzer1) reported 24 minutes ago from Deganwy, Wales

  @EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 32 minutes ago from Llandudno, Wales

  @EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you

• 
  stephen moore🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stephen40484197) reported 33 minutes ago from Llandudno, Wales

  @England Can someone contact @EE because I think the WiFi is down in england tonight 👍

• 
  vicky melville (@sugarpopzvicky) reported 35 minutes ago from Deganwy, Wales

  @EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.

• 
  Miles Nipper (@MilesBsn) reported 45 minutes ago from Rhos-on-Sea, Wales

  @EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.

• 
  fiona mccrea (@finzer1) reported 45 minutes ago from Deganwy, Wales

  @EE tweet 9 just tried live chat still can’t get the help I want

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 46 minutes ago from Llandudno, Wales

  @EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad

• 
  vicky melville (@sugarpopzvicky) reported 47 minutes ago from Deganwy, Wales

  @EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?

• 
  William Hancock (@YorksHillbilly) reported 50 minutes ago from Beddgelert, Wales

  @EE what's the deal with visual voicemail for @Android? Why are we being treated like 2nd class citizens behind @Apple. Surely you treat all your customers equally right?

• 
  fiona mccrea (@finzer1) reported 51 minutes ago from Deganwy, Wales

  @EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 53 minutes ago from Llandudno, Wales

  @EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks

• 
  fiona mccrea (@finzer1) reported 53 minutes ago from Deganwy, Wales

  @EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW

• 
  𝕯𝖞𝖑 (@DylsViews) reported 55 minutes ago from Llandudno, Wales

  @EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?

• 
  Miles Nipper (@MilesBsn) reported 60 minutes ago from Rhos-on-Sea, Wales

  @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Will Wright (@WillWri36918764) reported 8 minutes ago

  @EE for anyone looking for home broadband, AVOID EE. Since renewing, laptops and mobile phones won't connect at all. They resolved this once for about a week, now happening again. Won't let us leave the contract and have spent weeks trying to make a complaint!

• 
  Rahana Ali (@Rahana_Ali) reported 8 minutes ago

  @EE HI, I placed an order last night. Just over an hour later, I received 2 emails one saying that my order was on the way and another saying that it has been delivered when it obviously has not. Since then, I am unable to track the order as it says there is a problem! Pls help.

• 
  NeilM (@NM_Rdg) reported 9 minutes ago

  @chriscollins462 @MissCatTrap @EE You rarely need to go to the ombudsman. All you need to do is make an official complaint and ask them to provide you with contact details for the ombudsman in case you are not satisfied with their response.

• 
  Irene Obrien (@scotlabnurse7) reported 14 minutes ago

  @Hepworthclare @EE I can't even get customer service. Preferred it when it was @bt

• 
  Andrew (@andrewtphillips) reported 16 minutes ago

  @EE @mynameisAndyJ @EE I’ve had this emergency alert 12 times now. My partner who has the same iPhone but on Sky mobile has only had it twice, why am I getting it so many times?

• 
  Matthew Bramhall (@bigkingbadger) reported 18 minutes ago

  @EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.

• 
  Ellie In The Room (@RoomEllie) reported 18 minutes ago

  So, the only payment options with EE are giving free rein to take any amount from your bank with direct debit OR register your debit/credit card for @EE to drain your account at any time 🤔 Either option isn't putting #customers in control. #EE worst mobile provider @itvMLshow

• 
  Clare Hepworth OBE (@Hepworthclare) reported 19 minutes ago

  @EE It cannot be condensed into a DM. I need to speak to someone so can you at least provide me with a telephone number. And may I suggest you speak to Morgan from Customer Services who did his best to help last Thursday/Friday. The attitude of the store manager today was appalling.

• 
  Tom (@itstomwoo) reported 19 minutes ago

  @christesla @Unrealistic693 @EE 👍 damn they ****** up real bad on this

• 
  Martin Winstanley (@soupisready) reported 21 minutes ago

  @EE I talk with your team. your team promised to call back. your team never call back.