EE outages and service status in Trefriw, Wales

Problems in the last 24 hours in Trefriw, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Trefriw, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Trefriw, Wales

Latest outage, problems and issue reports in Trefriw and nearby locations:

• 
  #HelloMyNameIs Helen (@HelenC_xoxo) reported 33 seconds ago from Penrhyn Bay, Wales

  Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!

• 
  stephen moore🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stephen40484197) reported 3 minutes ago from Llandudno, Wales

  @England Can someone contact @EE because I think the WiFi is down in england tonight 👍

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 5 minutes ago from Llandudno, Wales

  @EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks

• 
  vicky melville (@sugarpopzvicky) reported 7 minutes ago from Deganwy, Wales

  @EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.

• 
  fiona mccrea (@finzer1) reported 9 minutes ago from Deganwy, Wales

  @EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled

• 
  vicky melville (@sugarpopzvicky) reported 10 minutes ago from Deganwy, Wales

  @EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?

• 
  Miles Nipper (@MilesBsn) reported 20 minutes ago from Rhos-on-Sea, Wales

  @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

• 
  Miles Nipper (@MilesBsn) reported 21 minutes ago from Rhos-on-Sea, Wales

  @EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.

• 
  fiona mccrea (@finzer1) reported 24 minutes ago from Deganwy, Wales

  @EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money

• 
  William Hancock (@YorksHillbilly) reported 24 minutes ago from Beddgelert, Wales

  @EE what's the deal with visual voicemail for @Android? Why are we being treated like 2nd class citizens behind @Apple. Surely you treat all your customers equally right?

• 
  fiona mccrea (@finzer1) reported 27 minutes ago from Deganwy, Wales

  @EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡

• 
  fiona mccrea (@finzer1) reported 29 minutes ago from Deganwy, Wales

  @EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 33 minutes ago from Llandudno, Wales

  @EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you

• 
  fiona mccrea (@finzer1) reported 47 minutes ago from Deganwy, Wales

  @EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply

• 
  fiona mccrea (@finzer1) reported 52 minutes ago from Llandudno, Wales

  @EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku

• 
  fiona mccrea (@finzer1) reported 52 minutes ago from Deganwy, Wales

  @EE tweet 9 just tried live chat still can’t get the help I want

• 
  Rory Trappe (@RoryTrappe) reported 54 minutes ago from Blaenau-Ffestiniog, Wales

  EE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE

• 
  𝕯𝖞𝖑 (@DylsViews) reported 54 minutes ago from Llandudno, Wales

  @EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?

• 
  Wesley D Woolfall ⚡⚡ (@Lizz78095) reported 55 minutes ago from Llandudno, Wales

  @O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍

• 
  fiona mccrea (@finzer1) reported 57 minutes ago from Deganwy, Wales

  @EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 5 minutes ago

  .@EE When are you going to fix the poor data service in the central area of Kingston upon Thames? There's no 5G, the 4G reception shows as good but data is extremely slow. The nearer the Thames you go, the worse the problem. Local EE shop were no help.

• 
  Haseeb Arslan (@HaseebarslanUK) reported 6 minutes ago

  @EE worst company to deal with. Customer service is so horrible that it’s beyond imagination. Someone please help me 😡

• 
  Colin Bassett (@SkyAtNight0000) reported 7 minutes ago

  @EE How is this a marketing preference? How did i ever agree to receive notifications for mailbox messages every 15 minutes when I have never had a text message ever. It's a constant nuisance call which are unlawful. Stop them now! If I call i will just cancel & close my account.

• 
  S Esq (@__sine_nomine) reported 7 minutes ago

  @WoodUksparky137 @EE Never ever buy a phone with a contract on a finance agreement. Companies will often charge a premium for the device opposed to buying it outright when often you can negotiate/find a discount. SIM only is usually a lot cheaper and offers more flexibility.

• 
  Matthew Halmshaw (@matthewhalmshaw) reported 8 minutes ago

  @FitbitSupport Hi guys. I'll contact @EE too but but the battery life has taken a real nose dive the last few weeks. Perfectly fine for 8 months or so and now the battery life is really bad

• 
  REALLY2 (@JimNewcomb10) reported 17 minutes ago

  @EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮

• 
  Allsopp (@AIIsopp) reported 20 minutes ago

  Moved into my new house end of March and still no broadband with @EE. Absolutely piss poor. Day 14 of hot spotting off the work phone. Let’s see what the 3rd @WeAreOpenreach visit brings when again, they stand round a socket, headscratching, looking like they’ve been lobotomised.

• 
  Harry (@pompeyhammer) reported 21 minutes ago

  @EE That doesn’t help in the slightest with watching TNT

• 
  Dave (@David_B235) reported 23 minutes ago

  Anyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use

• 
  D (@DM_1986_) reported 24 minutes ago

  So I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…