EE outages and service status in Trefriw, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Trefriw, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Trefriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trefriw, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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EE Issues Reports Near Trefriw, Wales
Latest outage, problems and issue reports in Trefriw and nearby locations:
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𝕯𝖞𝖑 (@DylsViews) reported from Llandudno, Wales@EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?
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fiona mccrea (@finzer1) reported from Llandudno, Wales@EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku
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Deirdre Williams🏴🇬🇧 (@Deirdre03224751) reported from Penmachno, Wales@Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back
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Rory Trappe (@RoryTrappe) reported from Blaenau-Ffestiniog, WalesEE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE
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#HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, WalesDo you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE tweet 9 just tried live chat still can’t get the help I want
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled
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Wesley D Woolfall ⚡⚡ (@Lizz78095) reported from Llandudno, Wales@O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money
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Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales@EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales@EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales@EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.
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Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales@EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Handsome Nick (@Nicklo2k) reported@Marzy1867 @EE "Agent closed complaint within 5 seconds of setting it up" Sounds familiar.
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Ben ✝️ (@Whizum) reported@EE Never had this issue before just a shame a company like you who I’ve used for years. Has this problem with awful delivery company.
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Matt (@MattCowlin) reported@EE My mobile data is not working on my plan. In the CM17 area. Is this a known issue?
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Richard Marshall (@Marzy1867) reported@EE Your complaints process was disgraceful For an agent to open/close a complaint 10 seconds apart without my consent is why we are reporting you to CISAS and ofcom. Being told what turns out to be a poor speed is sufficient enough to work from home is false representation
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Karen Loughridge (@KLearn) reportedComplaint ID29651411 now reported closed - you have not yet processed the SAR request it contains. @EE customer service is beyond a joke!
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David Marshall (@D_W_Marshall) reported@EE please help.. I closed an account down for my dad (who is unable to deal with as I have POA).. you sent me an email to pay the final bill but the phone number you give is not relevant (round round and round) ... Help as I cant pay what is due
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𝐈𝐳𝐳𝐢𝐞 𝐅𝐫𝐚𝐧𝐜𝐢𝐬 (@_izzfrancis) reported@EE Furious and appalled with customer service. Your employee gave my phone away to the wrong customer after leaving it for a battery repair yesterday. Went to pick it up at 5pm, for them to have no answer on what to do next!! No, I cannot call, because I have no phone. Please DM
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Sarah Taylor (@ssaarraahhttaay) reported@EE thoroughly disgusted with treatment today from Ee! Does it really take 5 days to get back to me with a complaint originally raised in February!!!!!!! Apparently managers don’t speak to the public!!!
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Carl bell (@carlbell85) reported@EE What's the point in having a chat if it doesn't work?
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lee harris (@leeharris85) reported@EE how do you make a complaint about customer service?