EE Outage Report in Trefriw, Conwy, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Trefriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trefriw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at EE
EE is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Trefriw, Conwy, Wales
The most recent EE outage reports came from the following cities: Blaenau-Ffestiniog.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Trefriw, Wales
Latest outage, problems and issue reports in Trefriw and nearby locations:
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stephen moore🏴
(@stephen40484197) reported
from
Llandudno, Wales
@England Can someone contact @EE because I think the WiFi is down in england tonight 👍
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𝕯𝖞𝖑
(@DylsViews) reported
from
Llandudno, Wales
@EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?
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Miles Nipper
(@MilesBsn) reported
from
Rhos-on-Sea, Wales
@EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.
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William Hancock
(@YorksHillbilly) reported
from
Beddgelert, Wales
@EE what's the deal with visual voicemail for @Android? Why are we being treated like 2nd class citizens behind @Apple. Surely you treat all your customers equally right?
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Penmachno, Wales
@Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE tweet 9 just tried live chat still can’t get the help I want
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Noèl Cunningham 🇮🇪
(@noel_cunningham) reported
from
Llandudno, Wales
@EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x
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vicky melville
(@sugarpopzvicky) reported
from
Deganwy, Wales
@EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.
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Miles Nipper
(@MilesBsn) reported
from
Rhos-on-Sea, Wales
@EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.
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fiona mccrea
(@finzer1) reported
from
Llandudno, Wales
@EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply
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vicky melville
(@sugarpopzvicky) reported
from
Deganwy, Wales
@EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?
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#HelloMyNameIs Helen
(@HelenC_xoxo) reported
from
Penrhyn Bay, Wales
Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!
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Noèl Cunningham 🇮🇪
(@noel_cunningham) reported
from
Llandudno, Wales
@EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fi_leyland
(@fi_leyland) reported
@EE I applied for the product, @YodelOnline lost the parcel, I filled in a disclaimer form but @SamsungUk refuse to process it. This is after I’ve spent weeks webchatting and emailing both companies to resolve the issue, I’ve had zero support with this from either parties.
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Jonathan Harris
(@jharrisanim) reported
@EE I'm looking to cancel because I have moved and have signed up with another provider at my new home. I'm aware I'm generally meant to give 30 days notice of this but it slipped my mind as I had a lot to deal with leading up to the move.
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Jonathan Harris
(@jharrisanim) reported
@EE My issue with regards to making contact is that there is apparently no way to close my account or even simply cancel my service through My EE on the website: every method I could find seems to involve making a call or, apparently, being contacted by someone on Twitter.
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Riley
(@Rileyloki) reported
@EE For being a loyal customer apparently I get 100% off the upgrade fee but when I go to checkout, it says I have to pay £300 to upgrade
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Fi_leyland
(@fi_leyland) reported
@EE I applied for the product, @YodelOnline lost the parcel, I filled in a disclaimer form but @SamsungUk refuse to process it. This is after I’ve spent weeks webchatting and emailing both companies to resolve the issue, I’ve had zero support with this from either parties.
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Robbo
(@Robbo_87_) reported
@EE Hi, since moving in to my new property I struggle for signal in my house, constantly on one bar. The signal checker is reporting it should be ok. Can this be looked into ?
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ً
(@itsyoulydia) reported
@EE any ideas when the service upgrades in the Birmingham area will be completed? signal has been in and out since yesterday evening.
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Mum Knows Best 😜
(@AlisonSinderson) reported
@EE - Just bought a Sim card at Fairhill Centre Ballymena. Sales assistant Mark McAuley absolutely fantastic. Not the most exciting sale he's ever going to make but really really helpful. Makes a huge difference. A happy customer #Consumers #customerexperience
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m
(@chduccuxytxycyc) reported
@EE hi, what’s the process of shutting down a phone contract that an under 18 year old has taken out? Would the account be closed immediately?
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Fi_leyland
(@fi_leyland) reported
@EE I’ve been fobbed off constantly from both company’s, I’ve wasted so much time chasing with zero effort or responsibility taken from anyone. I’ve had all the stress and feel like I’m the one having a terrible experience for their mistakes and poor customer service :(