EE outages and service status in Trefriw, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Trefriw, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Trefriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trefriw, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Trefriw, Wales
The most recent EE outage reports came from the following cities: Conwy.
| City | Problem Type | Report Time |
|---|---|---|
 Conwy
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Trefriw, Wales
Latest outage, problems and issue reports in Trefriw and nearby locations:
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#HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, WalesDo you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!
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Rory Trappe (@RoryTrappe) reported from Blaenau-Ffestiniog, WalesEE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE
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William Hancock (@YorksHillbilly) reported from Beddgelert, Wales@EE what's the deal with visual voicemail for @Android? Why are we being treated like 2nd class citizens behind @Apple. Surely you treat all your customers equally right?
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE tweet 9 just tried live chat still can’t get the help I want
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𝕯𝖞𝖑 (@DylsViews) reported from Llandudno, Wales@EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money
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Wesley D Woolfall ⚡⚡ (@Lizz78095) reported from Llandudno, Wales@O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍
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Deirdre Williams🏴🇬🇧 (@Deirdre03224751) reported from Penmachno, Wales@Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales@EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales@EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad
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Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales@EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.
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stephen moore🏴 (@stephen40484197) reported from Llandudno, Wales@England Can someone contact @EE because I think the WiFi is down in england tonight 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LeahGalaxy (@itsleahgalaxy) reported@EE how do I make a complaint? DPD have lost my new phone delivery. They confirmed it twice to me. Why is it taking so long to confirm this and send out my replacement phone? We’ve been with you for 20 years!
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toby (@tobyryland1) reported@EE @Apple What is going on? A friends new iPhone 16 was crushed by a car in a carpark by someone else and you can’t do anything about it because no insurance.. even tho it can still be tracked and rings. They are still paying £65 a month for contract. Poor poor service
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Martin Elliker (@MartinElliker) reported@EE another day goes by and still no resolution- your organisation really is the worst I’ve ever had the displeasure of having to have a service forced on me that isn’t fit for purpose, I’m fed up with sorry, I’m fed up of the whole damn saga - your service deserves every single one of these piles and yes It’s now 18 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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Forgottengirl078 (@forgottengirl78) reported@EE This link is useless as it is the one I have been using only to be fobbed off and lied too. I want to speak to someone who can sort things out. Just one person who can successfully deal with the complaint of human incompetence. Who is a manager or head of complaints?
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Wayne Smith @waynesmith1971.bsky.social (@WayneSmithUK71) reported@EE @Hepworthclare This is not just EE but all phone companies, which is ironic but it's just impossible to get through to anyone. You get stuck in a queue for thirty minutes, it's just ridiculous. My message to every service company is PLEASE sort your call centres out and employ more people.
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shaun bull (@shaunwbull) reported@EE Can I raise a formal complaint on this matter and arrange a refund. I have tried several numbers. Nobody is interested in helping unless it relates to a phone issue. It has now been 6 working days with no information, with a promised 1-3 working day delivery.
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None Superior (@nonesuperior) reported@Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!
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Fung (@androidfung) reported@EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.
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Steve (@OmegaFluxx) reported@EE I managed to log in by the website, but something again went wrong. The item is still in my basket but you have taken the money. Can you fix this nonsense please?
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Chris Dee (@chrisdee2016) reported@WeAreOpenreach @EE This permission was applied for along with our next door neighbours property they had the work finished today we have to wait another few weeks before anything can be done my partner contacted you and we and each party is blaming the other for the issue