EE Outage Report in Trefriw, Conwy, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Trefriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trefriw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 27: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Trefriw, Wales
Latest outage, problems and issue reports in Trefriw and nearby locations:
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled
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𝕯𝖞𝖑
(@DylsViews) reported
from
Llandudno, Wales
@EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Penmachno, Wales
@Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back
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vicky melville
(@sugarpopzvicky) reported
from
Deganwy, Wales
@EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.
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Rory Trappe
(@RoryTrappe) reported
from
Blaenau-Ffestiniog, Wales
EE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE
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Noèl Cunningham 🇮🇪
(@noel_cunningham) reported
from
Llandudno, Wales
@EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you
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Miles Nipper
(@MilesBsn) reported
from
Rhos-on-Sea, Wales
@EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.
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#HelloMyNameIs Helen
(@HelenC_xoxo) reported
from
Penrhyn Bay, Wales
Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE tweet 9 just tried live chat still can’t get the help I want
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vicky melville
(@sugarpopzvicky) reported
from
Deganwy, Wales
@EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x
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William Hancock
(@YorksHillbilly) reported
from
Beddgelert, Wales
@EE what's the deal with visual voicemail for @Android? Why are we being treated like 2nd class citizens behind @Apple. Surely you treat all your customers equally right?
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stephen moore🏴
(@stephen40484197) reported
from
Llandudno, Wales
@England Can someone contact @EE because I think the WiFi is down in england tonight 👍
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fiona mccrea
(@finzer1) reported
from
Llandudno, Wales
@EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku
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Miles Nipper
(@MilesBsn) reported
from
Rhos-on-Sea, Wales
@EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡
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fiona mccrea
(@finzer1) reported
from
Deganwy, Wales
@EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Old 🦇Harpy's🦇 Game
(@HarrisonBulman) reported
Excuse me @EE but I first called you today at 8:00. I've now been on hold for 30 minutes after being forced to hang up and call a different number. This is very bad service
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Mike 🐈 📚 🎶
(@MikeTheSweeney) reported
@EE my partner joined EE yesterday, got a PAC from O2 and got confirmation from them to say he left. It’s over 24hrs but his old number hasn’t transferred to EE yet…still using the temporary number. Can you help?
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Ayman M. AbdelNasser
(@Ayman_Abdrabo_) reported
@EE @BeanoOfficial Don't join or shop with EE. EE added my name and address on contract without taking my consent and requesting payment. EE can't provide copy of contract they pretended I signed. Customer service is not aware of anything Fraud team is not investigating and not providing feedback
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Matt J
(@mattj_uk) reported
@EE I've placed an upgrade order with you Friday. I was asked to call you on Saturday as there was an issue with the order, and was assured that the insurance I requested was added. I've now started getting the new contract texts and both that and MyEE show no cover? Help please.
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Hannah Cormack
(@hannahcormack1) reported
Then encouraged by @EE to raise case with ombudsman. No referral letter sent by @EE as promised for ombudsman and still unwilling to offer any resolution / compensation for not only the incorrect charges but continually charging me after I asked for device to be removed from 2/3
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H
(@helen_a15) reported
@EE hi. You’ve been very generous to give me two weeks of unlimited data whilst my broadband has been down. (14 days today). They have started work but it still may not be back on this week. Cheeky to ask but any chance of one more week please? Thanks!
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Ayman M. AbdelNasser
(@Ayman_Abdrabo_) reported
@EE Don't join or shop with EE. EE added my name and address on contract without taking my consent and requesting payment. EE can't provide copy of contract they pretended I signed. Customer service is not aware of anything Fraud team is not investigating and not providing feedback
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Robin H Featherstone
(@Robin1964) reported
@EE your network is rubbish, can’t get a signal inside my home where other networks have full bars, time you spent less on Bacon and more on your network,
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Ayman M. AbdelNasser
(@Ayman_Abdrabo_) reported
@EE Don't join or shop with EE. EE added my name and address on contract without taking my consent and requesting payment. EE can't provide copy of contract they pretended I signed. Customer service is not aware of anything Fraud team is not investigating and not providing feedback
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KingMacInLondon
(@kingmacinchina) reported
@EE "UK's no.1 network" down again... I thought it was my phone till I saw other networks down too.. WTF?!