EE outages and service status in Trefriw, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Trefriw, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Trefriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trefriw, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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EE Issues Reports Near Trefriw, Wales
Latest outage, problems and issue reports in Trefriw and nearby locations:
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fiona mccrea (@finzer1) reported from Llandudno, Wales@EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x
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Deirdre Williams🏴🇬🇧 (@Deirdre03224751) reported from Penmachno, Wales@Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales@EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?
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William Hancock (@YorksHillbilly) reported from Beddgelert, Wales@EE what's the deal with visual voicemail for @Android? Why are we being treated like 2nd class citizens behind @Apple. Surely you treat all your customers equally right?
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE tweet 9 just tried live chat still can’t get the help I want
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money
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Rory Trappe (@RoryTrappe) reported from Blaenau-Ffestiniog, WalesEE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE
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Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales@EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad
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𝕯𝖞𝖑 (@DylsViews) reported from Llandudno, Wales@EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales@EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you
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Wesley D Woolfall ⚡⚡ (@Lizz78095) reported from Llandudno, Wales@O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales@EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.
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stephen moore🏴 (@stephen40484197) reported from Llandudno, Wales@England Can someone contact @EE because I think the WiFi is down in england tonight 👍
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#HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, WalesDo you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡
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fiona mccrea (@finzer1) reported from Deganwy, Wales@EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled
EE Issues Reports
Latest outage, problems and issue reports in social media:
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M 🐼 (@wandaxmoods) reported@EE the way you do your billing is confusing I’m actually not renewing with you ever again because I’ve had nothing but issues and your customer service is embarrassing
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Liam Parry (@liam_spx) reported@EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.
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working class hero (@bartisimmo) reported@EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks
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Harry (@pompeyhammer) reported@EE That doesn’t help in the slightest with watching TNT
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Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reportedI have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer
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Laura-Beth Roberts (@Qydyn) reported@EE I have already called 150 which is part of my complaint! I have emailed it to complaints. I would think at this stage EE should contact me
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Emma M (@EmmaMorgan2014) reported@EE what is going on today?! I can’t make calls yet looks like my signal is ok
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L Davies (@Leedavi39933109) reported@EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband
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Alan Roberts (@AlanRob68902430) reported@EE Can you get it escalated ? I have an o2 sum and willing to terminate EE contract. Immediately and move to 02 who have undercut you anyway
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Ozzy (@beardedhalalguy) reported@EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please