EE outages and service status in Trefriw, Wales

Problems in the last 24 hours in Trefriw, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Trefriw, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Trefriw, Wales

The most recent EE outage reports came from the following cities: Conwy.

City	Problem Type	Report Time
Conwy	Internet	12 days ago

Community Discussion

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EE Issues Reports Near Trefriw, Wales

Latest outage, problems and issue reports in Trefriw and nearby locations:

• 
  fiona mccrea (@finzer1) reported 9 minutes ago from Deganwy, Wales

  @EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please

• 
  fiona mccrea (@finzer1) reported 9 minutes ago from Deganwy, Wales

  @EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 13 minutes ago from Llandudno, Wales

  @EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you

• 
  fiona mccrea (@finzer1) reported 18 minutes ago from Deganwy, Wales

  @EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money

• 
  vicky melville (@sugarpopzvicky) reported 21 minutes ago from Deganwy, Wales

  @EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?

• 
  fiona mccrea (@finzer1) reported 26 minutes ago from Deganwy, Wales

  @EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x

• 
  Miles Nipper (@MilesBsn) reported 30 minutes ago from Rhos-on-Sea, Wales

  @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

• 
  fiona mccrea (@finzer1) reported 31 minutes ago from Deganwy, Wales

  @EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW

• 
  Wesley D Woolfall ⚡⚡ (@Lizz78095) reported 38 minutes ago from Llandudno, Wales

  @O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍

• 
  fiona mccrea (@finzer1) reported 39 minutes ago from Deganwy, Wales

  @EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 41 minutes ago from Llandudno, Wales

  @EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad

• 
  vicky melville (@sugarpopzvicky) reported 41 minutes ago from Deganwy, Wales

  @EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.

• 
  #HelloMyNameIs Helen (@HelenC_xoxo) reported 46 minutes ago from Penrhyn Bay, Wales

  Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!

• 
  fiona mccrea (@finzer1) reported 47 minutes ago from Deganwy, Wales

  @EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡

• 
  𝕯𝖞𝖑 (@DylsViews) reported 47 minutes ago from Llandudno, Wales

  @EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?

• 
  fiona mccrea (@finzer1) reported 47 minutes ago from Deganwy, Wales

  @EE tweet 9 just tried live chat still can’t get the help I want

• 
  Noèl Cunningham 🇮🇪 (@noel_cunningham) reported 51 minutes ago from Llandudno, Wales

  @EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 52 minutes ago from Penmachno, Wales

  @Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back

• 
  fiona mccrea (@finzer1) reported 57 minutes ago from Llandudno, Wales

  @EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku

• 
  Rory Trappe (@RoryTrappe) reported 58 minutes ago from Blaenau-Ffestiniog, Wales

  EE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Stokes (@RSSWFC) reported 5 minutes ago

  @EE when will the Internet be back on in Bridlington 2 days now with no service?

• 
  63. (@incognit063) reported 7 minutes ago

  my service has been down for a whole hour, don’t worry my time with you will end this year 🙏🏽 @EE

• 
  Steve Moye (@SteveMoye) reported 8 minutes ago

  @EE please can you tell me why I cannot get a new customer deal on EE broadband, because I’m a BT Broadband. Deal I want new customers pay £53 per month, I have to pay £67.49! I’m new to EE broadband, but a loyal EE mobile customer and ‘existing’ as with BT now.

• 
  T 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mr_tjc) reported 14 minutes ago

  @btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.

• 
  K🐧🤘🌻🌱🏊‍♀️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@purplepenguin81) reported 17 minutes ago

  Is it normal for @EE staff to knock on doors at 730pm and ask if u are a ee broadband customer and that work will be carried out over the next 3 weeks? We are not EE customers. Wouldn't have she had known this. Shouldn't we get a leaflet saying our broadband may get affected?

• 
  Greg (@Peter_Gregory_H) reported 21 minutes ago

  @EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.

• 
  Christopher Tracy (@Milnero4) reported 22 minutes ago

  @EE Still not had a response to my complaint from a week ago.

• 
  Julie Walkling🏳️‍🌈🎓🐝 (@JulieWalkling1) reported 27 minutes ago

  @EE I am utterly appalled at you. Shifted early July as @BTGroup encouraged me to. Loads of issues have come up, still no fibre & appt moved 3 times, & when I’ve tried to call to speak, no way at all. Went to complain, could only do via AI and it kept stopping me from typing 😡

• 
  Dr Jonathan Lauderdale (@jon_lauderdale) reported 28 minutes ago

  @EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?

• 
  … (@Ian_Maitland) reported 28 minutes ago

  @EE You just leave it to me, the paying customer with no service. I’ll get right on it as soon as I have a signal.