EE

EE Outage Report in Trefriw, Conwy, Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Trefriw, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Trefriw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Trefriw, Conwy, Wales 01/17/2026 05:40

January 17: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Trefriw, Wales

Latest outage, problems and issue reports in Trefriw and nearby locations:

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE tweet 9 just tried live chat still can’t get the help I want

  • YorksHillbilly William Hancock (@YorksHillbilly) reported from Beddgelert, Wales

    @EE what's the deal with visual voicemail for @Android? Why are we being treated like 2nd class citizens behind @Apple. Surely you treat all your customers equally right?

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡

  • RoryTrappe Rory Trappe (@RoryTrappe) reported from Blaenau-Ffestiniog, Wales

    EE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled

  • noel_cunningham Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales

    @EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you

  • finzer1 fiona mccrea (@finzer1) reported from Llandudno, Wales

    @EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku

  • sugarpopzvicky vicky melville (@sugarpopzvicky) reported from Deganwy, Wales

    @EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.

  • sugarpopzvicky vicky melville (@sugarpopzvicky) reported from Deganwy, Wales

    @EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW

  • HelenC_xoxo #HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales

    Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money

  • stephen40484197 stephen moore🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stephen40484197) reported from Llandudno, Wales

    @England Can someone contact @EE because I think the WiFi is down in england tonight 👍

  • DylsViews 𝕯𝖞𝖑 (@DylsViews) reported from Llandudno, Wales

    @EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?

  • MilesBsn Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales

    @EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.

  • MilesBsn Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales

    @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Penmachno, Wales

    @Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply

  • finzer1 fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • itsjmsuno JMS (@itsjmsuno) reported

    Sort your services out bag of **** @EE

  • AmandaKSykes Amanda 🇺🇦💙🏳️‍🌈 (@AmandaKSykes) reported

    @EE my wife is trying to cancel an order with you. She finally got through to an adviser who hung up on her. Her order number is wrong and our postcode isn’t recognised. Can you Twitter @EE help at all?

  • Iqbal12904009 One Love (@Iqbal12904009) reported

    @EE, your network is so bad that it does not even open your own app. What's your excuses this time, eh? #ridiculous

  • alanball101 Alan Ball (@alanball101) reported

    @EE Yet again my digital home phone service with EE has failed. Accepts incoming calls only, cannot call out. Anyone else having problems???

  • CsLrOOk Lr00k (@CsLrOOk) reported

    @EE Has to be the worst internet provider LMAO why has our internet got a fault in it but then tells us to wait for tomorrow to get someone out!?! Joke of a company!

  • grok Grok (@grok) reported

    @KingRDF @EE @WeAreOpenreach KingRDF EE EE's X support can be slow; they prioritize phone/app channels. Try calling 0330 123 1105 again for escalation on your duct issue. If no luck, file a complaint via Ofcom or switch providers. What's the latest from Openreach?

  • Kmisty Trisha Holder (@Kmisty) reported

    @EE I’m so fed up with calling EE! I want to cancel my account with you. I asked to change my payment date and was told that this would negatively impact my credit score and that’s your policy. So, I want to cancel my contract with you #JAEMIN

  • Ewar41 Ed Ghent (@Ewar41) reported

    @EE I’m currently on vacation and receiving voice mails. I’ve tried logging in but it asks for a passcode. I’ve now been locked out. #ThanksForThat. I’ve never had a PIN number so how can I log in? These voicemails may be urgent as a family member is very sick.

  • mrduncanp Duncan (@mrduncanp) reported

    @EE @ThreeUK I have an up to date iPhone 16 with dual SIM, and yet I cannot get a reliable signal to even call North Wales Police within a 3 mile radius of my home in Wrexham. Sort your networks out!

  • EmmaJane089 Emma (@EmmaJane089) reported

    @EE can you give Asif from the billing and care team a pay raise! The best helper at this late hour. Troubleshooted my issues, didn’t work so replacement sim ordered to be delivered asap 👏🏼👏🏼 the best!