EE Outage Report in Tewkesbury, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Tewkesbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tewkesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Tewkesbury, Gloucestershire, England
The most recent EE outage reports came from the following cities: Evesham, Gloucester, Cheltenham and Staunton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tewkesbury, England
Latest outage, problems and issue reports in Tewkesbury and nearby locations:
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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simone peake
(@peakie78) reported
from
Great Malvern, England
@EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Jack Healey
(@JackHea67413657) reported
from
Evesham, England
@EE why are your upgrades always so much more than @SkyUK. @SkyUK what can you do to help?
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Jim Simons
(@pippinsboss) reported
from
Cheltenham, England
Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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Nigel Wood
(@n1gelwood) reported
from
Wyre Piddle, England
@EE Hi, any idea when we can expect the internet to be reconnected? it's been down for 3hrs now.
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Jack Healey
(@JackHea67413657) reported
from
Evesham, England
@EE They did, much more helpful than the online team and actually willing to help! Thanks @EE
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Guy
(@ChrisJG1988) reported
@EE Hi, We had about 6 days of maintenance done where we live, we had a message on Saturday saying it was all done, but since then the signal has been very intermittent, sometimes I get 5G and it’s really good, then it doesn’t work, switches back to 4G and that won’t work either
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James Beck
(@JamesBeck1984) reported
@EE is there anyone available to help me with an upgrade? Thanks
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Alistair
(@alyoung81) reported
@ee how long should I wait for a response to a complaint emailed via your web form?
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lee wingfield
(@hecanbangum) reported
@GLangers @EE Phone um up and get out of it there a bag of ****
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lee wingfield
(@hecanbangum) reported
@GLangers I got out of my business contract with because of poor it’s was. I’m with @EE now and not 1 problem.
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ttv/Snoopy܄blindfgc
(@Snoopster777) reported
@EE How do i actually speak to some one , your new system is terrible for someone who is visually challenged , I have spent 2 hours going through each option for the new system to send me a text which I cant read . a little bit frustrated
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acacia b begley ⭐️🥨
(@AcaciaBegley) reported
@EE Don’t have a bad word to say! Rejoined EE in 2019, and cannot fault the service at any point. Any time I’ve needed help it’s been quick, staff have always been friendly and helpful, and the service is faultless! 🙌
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Cutteroo
(@cutteroo) reported
@EE Did that 15 mins ago? No reply. Shite service.
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Katie Mills
(@katieholton1) reported
@EE really unhappy and angry with your customer service, my husband phones software has gone wrong & literally unable to use the phone at all and you won't help him, he's only had it 6 months and it's costing over £60 a month!
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Unbind
(@iandtify) reported
@EE I don't get why but pretty sure a lot of your customer have the same issue but you guys are not fixing it. Seriously.