EE

EE Outage Report in Tewkesbury, Gloucestershire, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Tewkesbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tewkesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Tewkesbury, Gloucestershire, England 01/13/2026 13:25

January 13: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Tewkesbury, Gloucestershire, England

The most recent EE outage reports came from the following cities: Cheltenham, Staunton, Tewkesbury and Gloucester.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomStaunton Total Blackout
United KingdomCheltenham Phone
United KingdomTewkesbury Phone
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Tewkesbury, England

Latest outage, problems and issue reports in Tewkesbury and nearby locations:

  • john_chelt johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • JackHea67413657 Jack Healey (@JackHea67413657) reported from Evesham, England

    @EE They did, much more helpful than the online team and actually willing to help! Thanks @EE

  • stedge27 steve chester (@stedge27) reported from Gloucestershire, England

    Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

  • PaulWPoetry @PaulWareingPoetry (@PaulWPoetry) reported from Salford Priors, England

    @EE I’m so proud to be an EE customer now you are giving NHS employees unlimited data. What a great thing to do! #NHSThankYou I just upgraded to an iPhone 11Pro and am glad I did.

  • GeogOnOut GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • mattwrailbus Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • jsummers71 John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • n1gelwood Nigel Wood (@n1gelwood) reported from Wyre Piddle, England

    @EE Hi, any idea when we can expect the internet to be reconnected? it's been down for 3hrs now.

  • peakie78 simone peake (@peakie78) reported from Great Malvern, England

    @EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks

  • Jamie_Neate Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England

    @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

  • Craigs126 Craig salter (@Craigs126) reported from Gloucestershire, England

    @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

  • TimcTim Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • JackHea67413657 Jack Healey (@JackHea67413657) reported from Evesham, England

    @EE why are your upgrades always so much more than @SkyUK. @SkyUK what can you do to help?

  • welshkunoichi Michelle Murray (@welshkunoichi) reported from Cheltenham, England

    @EE is there something wrong the EE signal?

  • lovehayleybeth Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported from Churchdown, England

    I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

  • G_Dubya_Walker Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • MattGardner_UK Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ConradTD Conrad Thomson-Dewey (@ConradTD) reported

    @EE have decided to put my phone bill up by 14.4%. One of the contracts isn’t even a month old!!! Absolutely awful company, One by one I will be moving to a competitor.

  • Zxrboyyork Mark Goodwill (@Zxrboyyork) reported

    @EE #EE soon as i want to give you norice i'm leaving why does your website say ooopppss we've encountered a problem try later, but if i wanted to upgrade i can well heres 30 days notice of me leaving so send me thepuck code so ican keep the number

  • TaraKeyworth Tara Louise Keyworth (@TaraKeyworth) reported

    @EE can’t ring out again! I’m tired of this!!!! Sort it out ! Increase prices yet your service is shocking!

  • Blake_kj Kevin Blake (@Blake_kj) reported

    @EE to all my contacts be careful when upgrading your phone, this lot send a new phone with a sim, we tell them we will keep our numbers, they then charge you £10 a month for each of the unused sims, and after 5 years you contact them they cancel the sums and keep the £1000 ?

  • TomPowe69530690 Tom Power (@TomPowe69530690) reported

    @EE Armed forces covenant not honoured. I've moved home due to being in the Army and EE are billing me £160. My new home is not covered by EE but they promised me it would. I'm disappointed they made a show of signing the armed forces covenant and claim to support us they do not

  • TheLondonPhoto1 The London Photographer (@TheLondonPhoto1) reported

    @EE i have been trying to apply for the Xbox bundle on your website. But it is showing the page does not exist. When I log in, it fails. When I call, I cant get the xbox upgrade option. I went in store, and they told me to call. I have no idea what to do. Please help.

  • Daniela81590511 DDR (@Daniela81590511) reported

    @EE Hi there! why the chat support is not available on the website?

  • nath0r Nath (@nath0r) reported

    @EE are you able to cancel my Apple Watch plan please? I don’t have time to call to do it.

  • DogMooster Infinate Mooster Dog (@DogMooster) reported

    @JohnnyGaGa85 @EE Because we've been very bad customers complaining about the rise.

  • BouLiLau Bou (@BouLiLau) reported

    @EE Sent a DM yesterday and have had no reply, relating to online tracking as the web page is not working