EE outages and service status in Tewkesbury, England

Problems in the last 24 hours in Tewkesbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tewkesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tewkesbury, England

The most recent EE outage reports came from the following cities: Cheltenham, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Phone	13 days ago
Gloucester	Wi-fi	25 days ago

Community Discussion

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EE Issues Reports Near Tewkesbury, England

Latest outage, problems and issue reports in Tewkesbury and nearby locations:

• 
  Capriccio Quartet (@capriccioqu4) reported 2 minutes ago from Malvern Wells, England

  Me too it’s a flipping nightmare actually 😳😢@EE help! It says as I am a small business I am not die an upgrade!!!!😭

• 
  Runcle (@rwr159) reported 6 minutes ago from Cheltenham, England

  @EE what going on I have no signal, only got signal though WiFi

• 
  steve chester (@stedge27) reported 7 minutes ago from Gloucestershire, England

  Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

• 
  The Michael Hunt (@MichaelAlanHunt) reported 7 minutes ago from Gloucestershire, England

  @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

• 
  Jim Simons (@pippinsboss) reported 17 minutes ago from Cheltenham, England

  Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

• 
  Matt Willis (@mattwrailbus) reported 20 minutes ago from Cheltenham, England

  @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

• 
  Nick Jones (@NickJon35088102) reported 22 minutes ago from Andoversford, England

  Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡

• 
  Jack Healey (@JackHea67413657) reported 23 minutes ago from Evesham, England

  @EE why are your upgrades always so much more than @SkyUK. @SkyUK what can you do to help?

• 
  Michelle Murray (@welshkunoichi) reported 26 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

• 
  Tom Gibbon (@TomGibbon_) reported 31 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Grant Walker (@G_Dubya_Walker) reported 37 minutes ago from Cheltenham, England

  @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

• 
  simone peake (@peakie78) reported 38 minutes ago from Great Malvern, England

  @EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks

• 
  Emma Canning (@em_lou_1) reported 38 minutes ago from Evesham, England

  @EE what the hell is wrong with the mobile service today!! #every call I make is failed. I can’t make any calls 😤😤😤😤 #redone #EE #failedcalls

• 
  𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported 39 minutes ago from Tewkesbury, England

  @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

• 
  Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported 40 minutes ago from Gloucestershire, England

  @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

• 
  pj.innovation (@InnovationPj) reported 43 minutes ago from Cheltenham, England

  @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

• 
  Tom Gibbon (@TomGibbon_) reported 44 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  Matt Thomas (@mattthomas28) reported 53 minutes ago from Cheltenham, England

  If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

• 
  Capriccio Quartet (@capriccioqu4) reported 59 minutes ago from Malvern Wells, England

  @EE my home button is broken AGAIN I have fixed it twice and my phone is my office for my small business and yet told I am not due an upgrade!

• 
  @PaulWareingPoetry (@PaulWPoetry) reported 60 minutes ago from Salford Priors, England

  @EE I’m so proud to be an EE customer now you are giving NHS employees unlimited data. What a great thing to do! #NHSThankYou I just upgraded to an iPhone 11Pro and am glad I did.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky (@Victori71226638) reported 4 minutes ago

  @EE I have tried and they have told me they can’t help?

• 
  Martin Winstanley (@soupisready) reported 6 minutes ago

  @EE Your customer retention process has failed this week. initial transfer ok but no promised callback, no additional callback after escalation and a promise of another callback and promise of a line manager being copied in, latest promised callback from technical. didn’t happen

• 
  Davie G 🇬🇧 (@fredbeare) reported 10 minutes ago

  Do @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?

• 
  Martin McConachie (@HamdonMart) reported 13 minutes ago

  @EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳

• 
  Matthew Bramhall (@bigkingbadger) reported 19 minutes ago

  @EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.

• 
  Beasty 90 (@90Beasty) reported 19 minutes ago

  @EE I have paid & its been over a week yet STILL NO service, why is that??

• 
  A.M (@myler717) reported 21 minutes ago

  @EE my WiFi has went to the dogs. Help me out brother

• 
  Luke Marsh (@luke_marsh_) reported 21 minutes ago

  @EE absolutely shocking customer service here. My broadband is down!

• 
  Ian (@Bowenequus) reported 22 minutes ago

  @tottielimejuice @Hepworthclare @EE My hatred is impossible to comprehend !!!! Outage is another one …..

• 
  Luke Marsh (@luke_marsh_) reported 23 minutes ago

  @EE what’s happening to your network? Nothing is working!