EE Outage in Tewkesbury, Gloucestershire, England

Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡

@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

@EE Hi, any idea when we can expect the internet to be reconnected? it's been down for 3hrs now.

@EE is there something wrong the EE signal?

@EE They did, much more helpful than the online team and actually willing to help! Thanks @EE

@EE why are your upgrades always so much more than @SkyUK. @SkyUK what can you do to help?

Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

@EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks

@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks All I wanted was to upgrade my fibre package

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks

@EE Your Customer Service is horrendous. I called up for an upgrade and they couldn't care less if I left the network. I've been with EE for over 20 years when it was One2One & then T-Mobile! Bye bye. Hello @TheO2

@EE - my household phone signals have all dropped to 1 bar for the last month when in the house (CR5) - now we can’t even hold a phone call without issues after three years of perfect signal - what’s changed? I’m out of contract so looking to change provider if no quick fix.

@EE Awful coverage at my current address despite living in the epicentre of a massive development in Bristol a huge city in England... can barely make a phone call...

@EE hey. I just had a text from “unknown” asking me to restart my phone this is it “Great news! We've updated some of your network settings, please restart your phone to make sure it's up to date”. From you?

Having quite a few issues with @VodafoneUK this morning. WiFi radio buffers a bit as using my phone as a WiFi hotspot. I’ll be glad when I can join @EE and stop this unreliable nonsense

@EE are there any issues reported in the OL8 area? My mobile broadband has dropped to an unusable speed

@EE @btsport @btsportfootball any help?

Amount included in bill which has never been discussed. I'm with EE for more than 3 years irrespective of continuous network issues, but still I'm being cheated with bill. Extra £70.38 need to remove from my latest bill immediately. HIGHLY UNHAPPY. Case Number - 18079079 @EE