EE Outage Report in Tewkesbury, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Tewkesbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tewkesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Tewkesbury, Gloucestershire, England
The most recent EE outage reports came from the following cities: Cheltenham, Staunton, Tewkesbury and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tewkesbury, England
Latest outage, problems and issue reports in Tewkesbury and nearby locations:
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Nigel Wood
(@n1gelwood) reported
from
Wyre Piddle, England
@EE Hi, any idea when we can expect the internet to be reconnected? it's been down for 3hrs now.
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Jack Healey
(@JackHea67413657) reported
from
Evesham, England
@EE They did, much more helpful than the online team and actually willing to help! Thanks @EE
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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Jack Healey
(@JackHea67413657) reported
from
Evesham, England
@EE why are your upgrades always so much more than @SkyUK. @SkyUK what can you do to help?
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simone peake
(@peakie78) reported
from
Great Malvern, England
@EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
EE Issues Reports
Latest outage, problems and issue reports in social media:
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paganmummy80 🏳️🌈
(@paganmummy80) reported
So I cancelled #insurance on a product with @EE to reduce my bills. They went up. Why? Cos @EE didn't tell me there was a multi line discount attached. I've been with them years, but will be glad to cancel down and go to @skytv mobile sim deal asap.#crapcustomerservice
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Helen Gavaghan. Illustration. Photons, by me.
(@HelenGavaghan) reported
@bt_uk @EE You gave no choice but £7 delivery,didn't say you'd not switch nu to EE for 5 days,withheld info when selling,refused complaint in my words,closed complaint unresolved,left me with phone where forced to use mobile data out of package cos one SIM must stay on. Is it Ofcom I need?
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Cameron Brewster
(@CarBoyCam) reported
@EE New SIM has arrived and problem solved but a bit of miscommunication during a process which wasn’t needed as my weekend issues were fixed with a reset of something on your side. Ah well.
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Dmytro Vovk 🇺🇦🇬🇧
(@volchar) reported
@EE In the app it shows zero remaining everything (minutes, data, texts). Same issues experience other people in my household. And in the web it just logs me out immediately when trying to log in. Tried clearing caches, etc
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PollyTikkleVideos
(@PollyTikkle) reported
@volchar @EE It is not working for me … :( … Mile End … East London
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Catherine Greener
(@Catheri08531878) reported
@EE I have left abusive relationship with an ex EE employee who took multiple phone contracts out in my name, I need help with this and have been told “we aren’t liable for this” because I was aware afterwards and didn’t report it, despite the risk to myself if I had done this???
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Rish ap Wiliam
(@Digenie) reported
@EE Sort out your website, app, customer service and pricing otherwise you could be irrelevant in 10 years. Really gone down hill in the past 12 months.
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Helen Gavaghan. Illustration. Photons, by me.
(@HelenGavaghan) reported
@bt_uk @EE You're seeking to offload on EE your responsibility. You've taken days of my time, sold me something you didn't understand after hours of seeming to do so. You're crushing me in middle with EE & closed unresolved complaint your mansplaining rep wouldn't let me make in MY words.
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Kerry Ann
(@kerryface) reported
Day 11 post @EE broadband outage: “Forwarded to Openreach” over and over. Engineer failed to attend appt 4 days ago. Will be day 13 before EE is next updated by Openreach then who knows how long until a fix. Using poor 4g signal in our house in the meantime. Very very peeved.
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JW
(@jackwjw) reported
@EE @kevinbacon sort your network out ye little bacon, chatting about performing heart surgery halfway across the world yet I can't ever get signal on a train