EE Outage Report in Stonehouse, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent EE outage reports came from the following cities: Cheltenham, Stroud and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Phone | |
| Stroud |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Stroud |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Mick Dundee
(@imlost187) reported
from
Malmesbury, England
@EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Matt Thomas
(@mattthomas28) reported
from
Cheltenham, England
If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Peter butt
(@Peterbutt) reported
from
Malmesbury, England
Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
EE Issues Reports
Latest outage, problems and issue reports in social media:
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clive
(@clivers_uk) reported
@MarcAllera @EE @mobIndAwards Shame the staff in the Gosport store don’t take note! Never seen such a bad representation for a company disinterested laying in the chair like slobs!
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Moyra 💙
(@mgr2505) reported
@EE Trying to get my phone to work in Ireland. Keep getting "no network" message. When on WiFi and trying to call "link to WiFi". Nothing is working properly. It's very frustrating!
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#SaveSheikhJarrah
(@screwloose7) reported
@ChrisBrightwel1 @EE @MarcAllera Yep they just ignoring all their preorder customers. They refusing to engage in anything to do with phone preorders. Now they are communicating with their ps5 preorder customers. Probably to tell them to keep refreshing a **** delivery tracker that doesn’t work.
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Imran Rouf
(@ImranRouf86) reported
@EE Why has the quality of your reception signal gone down drastically in my area?!! Can barely get one bar let along 5G.
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Babygirl
(@Babygir39089007) reported
@EE my phone has no service after I update my phone to the IOS 15 what should I do?
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Jordan
(@JPA0399) reported
@EE quick question, can I possibly shave some of my upgrade fee off? Can’t hurt to ask if not it’s not a problem just curious that’s all
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maish
(@maishkh) reported
My experience with @EE has been terrible so far. I switched from Vodafone but I’m tempted to go back! Husband ordered me an iPhone 13 pro max on 24.09.21. Was informed it’d max 7 working days to arrive. Now I’m being told the order is delayed, and it’ll take more than 28!? 😡
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Alistair Munro
(@b1ackcr0w) reported
@DPDgroup_news @EE Can't find the live chat feature in the app, and after your phone staff slammed the phone down on me twice and accused @EE of lying in a disgraceful display of unprofessional behaviour, I don't trust them or want to speak to them. EE have my complaint and will take it up with you
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Call Me Al
(@CalMeAl78) reported
@EE hey ive come away from my home n now my calls wnt work so i cant even call 150 #help
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Adrian Moss
(@AdrianGMoss) reported
@aptanet @EE dont try BT. no signal in Chichester Harbour