EE

EE Outage Report in Stonehouse, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Stonehouse come from postal codes GL10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stonehouse, Gloucestershire, England 01/22/2026 11:05

January 22: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent EE outage reports came from the following cities: Stroud, Cheltenham, Stonehouse and Gloucester.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Total Blackout
United KingdomCheltenham Phone
United KingdomStonehouse Phone
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • welshkunoichi Michelle Murray (@welshkunoichi) reported from Cheltenham, England

    @EE is there something wrong the EE signal?

  • mattwrailbus Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • BeeSansMerci bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

  • MattGardner_UK Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • stedge27 steve chester (@stedge27) reported from Gloucestershire, England

    Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • G_Dubya_Walker Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • pippinsboss Jim Simons (@pippinsboss) reported from Cheltenham, England

    Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

  • Craigs126 Craig salter (@Craigs126) reported from Gloucestershire, England

    @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

  • TimcTim Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • john_chelt johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • lovehayleybeth Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported from Churchdown, England

    I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

  • Peterbutt Peter butt (@Peterbutt) reported from Malmesbury, England

    Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

  • TomGibbon_ Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

  • jsummers71 John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • GeogOnOut GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • TomGibbon_ Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gingerliu Ginger Liu MFA. Entrepreneur & PhD Student (@gingerliu) reported

    @EE @KwinTheEskimo EVERYONE HAS ISSUES FOR HOURS. SORT IT OUT. MINE HAS BEEN DOWN SINCE 8 AM!!!

  • Samoht07575213 Samoht (@Samoht07575213) reported

    @EE it might be helpful to all experiencing problems with Internet to confirm there is an issue & give an indication of when it might be resolved. Some apps working, some not both on broadband & data. Working fine on Sky in cafe!

  • gingerliu Ginger Liu MFA. Entrepreneur & PhD Student (@gingerliu) reported

    @EE Internet down at least 5 hours now. Rebooted many times and still down and I'm not the only one. 5 hours is way too long. What is going on please?

  • gingerliu Ginger Liu MFA. Entrepreneur & PhD Student (@gingerliu) reported

    @EE @rw_harryk No internet since 8am. Everyone has same problem.

  • Sheenaar3 Sheezus. (@Sheenaar3) reported

    @EE hey, my broadband is working fine with everything apart from Amazon devices, is this a known issue?

  • woolynic Steven Woolcock (@woolynic) reported

    @SubvertC @EE The amount of copy and paste stock responses from EE support is laughable. It doesent take a genius to spot that there is a national outage but its weirdly affecting broadband and mobile data and only certain devices (in my case amazon alexa, ring cameras) Needs acknowledgement

  • JimmyC86 Jimmy (@JimmyC86) reported

    @EE broadband down cant connect to amazon firestick or Alexa. I'm hungover and have a 3 year old to entertain. Hot-spot won't work either, plleeeeease sort it

  • xHEATHERMOYESx Heather Moyes (@xHEATHERMOYESx) reported

    @EE is there something wrong with the network today?

  • Ryan25694 Ryan (@Ryan25694) reported

    @JimmyC86 @EE Amazon are having issues with there servers. It’s Amazon not EE from what I have been seeing

  • honestdave1437 onkybonk (@honestdave1437) reported

    @EE absolutely shocking the service my phone has. 4G full bars and can’t get on to any web pages. Just freezes. Noticed the last month it’s just so bad no matter what area I’m in. I pay for a service and I’m not getting it. Not happy