EE Outage Report in Stonehouse, Gloucestershire, England

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stonehouse, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Stonehouse, England

The most recent EE outage reports came from the following cities: Stroud, Cinderford, and Cheltenham.

City	Problem Type	Report Time
Stroud	Internet	29 days ago
Cinderford	Wi-fi	1 month ago
Stroud	Total Blackout	1 month ago
Stroud	Total Blackout	1 month ago
Cheltenham	Phone	2 months ago
Cheltenham	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

• 
  Peter butt (@Peterbutt) reported 37 seconds ago from Malmesbury, England

  Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

• 
  Jim Simons (@pippinsboss) reported 1 minute ago from Cheltenham, England

  Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

• 
  Grant Walker (@G_Dubya_Walker) reported 3 minutes ago from Cheltenham, England

  @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

• 
  Michelle Murray (@welshkunoichi) reported 5 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

• 
  Tom Gibbon (@TomGibbon_) reported 7 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  Tom Gibbon (@TomGibbon_) reported 9 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  steve chester (@stedge27) reported 18 minutes ago from Gloucestershire, England

  Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

• 
  pj.innovation (@InnovationPj) reported 28 minutes ago from Cheltenham, England

  @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

• 
  Matt Gardner (@MattGardner_UK) reported 30 minutes ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

• 
  Tim Cooper (@TimcTim) reported 30 minutes ago from Cheltenham, England

  @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

• 
  Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported 34 minutes ago from Churchdown, England

  I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

• 
  johnoldham (@john_chelt) reported 34 minutes ago from Cheltenham, England

  Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

• 
  Daniel kalus (@Dannyk83) reported 36 minutes ago from Dursley, England

  @autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

• 
  Matt Willis (@mattwrailbus) reported 43 minutes ago from Cheltenham, England

  @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

• 
  GeogOnOut (@GeogOnOut) reported 43 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  The Michael Hunt (@MichaelAlanHunt) reported 50 minutes ago from Gloucestershire, England

  @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

• 
  The Michael Hunt (@MichaelAlanHunt) reported 53 minutes ago from Gloucestershire, England

  @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

• 
  bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported 53 minutes ago from Stroud, England

  @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

• 
  Craig salter (@Craigs126) reported 57 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  John Summers MBCS (@jsummers71) reported 58 minutes ago from Gloucestershire, England

  @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Foodlum (@LOlugbenga) reported 4 minutes ago

  @EE need help

• 
  MrSensible (@startmakingsens) reported 4 minutes ago

  @ThePrizeForce @EE It’s a war of attrition. They want you to give up. Calling ScottishPower took 1h20 to get through, then bounced from one dept to another, each time back in the queue, total 4h30, and then they ignored their own resolution and back to sq1. Their mistakes always favour them🤔

• 
  r_anna1612 🧘🏼‍♀️ (@r_anna18) reported 5 minutes ago

  @EE I’ve been with you for 15 years and I’ve never had any benefits!! We want cheaper contracts!!

• 
  Karona (@KaronaJB) reported 7 minutes ago

  @EE I’ve just renewed my WiFi with you. The service has dropped. Everything seems in order just no bandwidth. Is there an issue?

• 
  🪐 (@aimeeIeigh) reported 8 minutes ago

  @EE Can you please reply to my DM, your customer service is a joke!

• 
  Brix (@ArthurBravo6) reported 9 minutes ago

  @EE please at least answer my phone, I’ve been paying for by sport for over two months and I never had access to my account, it’s telling me there’s a problem. How can I get charged for 2 months and not even having access to my by account… that’s not fair

• 
  Paul Eagles (@pauleagles) reported 11 minutes ago

  I upgraded my phone with @EE, they've since decided not to honour the price shown in the order confirmation email and their response was that I can return the upgrade. Well thanks for the lack of customer care. Time to move elsewhere I think.

• 
  Sarah Williams (@Sexysez84) reported 12 minutes ago

  @whatisthistwit @O2 I wish! They can't even reply to me about the crap coverage suddenly in our village! Had to get an @EE pay as you go sim to do my work!

• 
  Mike Wood (@ThePrizeForce) reported 18 minutes ago

  @startmakingsens @EE Call the help number and first hear a recorded message, "Have tried our website.....". DO YOU REALLY THINK I'D BE CALLING THIS NUMBER IF DIDN'T HAVE TO!!!!

• 
  Amer Pervez (@amerp_123) reported 18 minutes ago

  @EE hello just need some help I was going through the add ons on my ee account it says I can get xbox game pass for free but also says £10 a month