EE Outage Report in Stonehouse, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Stonehouse come from postal codes GL10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stonehouse, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent EE outage reports came from the following cities: Gloucester, Stroud, Cheltenham and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Peter butt
(@Peterbutt) reported
from
Malmesbury, England
Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Mick Dundee
(@imlost187) reported
from
Malmesbury, England
@EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Owen Fitzgerald 🇺🇦
(@BulbousGutt) reported
@OlanParkinson @EE @bt_uk That's crap. It's bad here too in another way. Since the left of the eviction ban many people have become homeless.
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justin ayres
(@moosecake30) reported
@EE hi, got my new galaxy A34, brilliant, thanks, in store offer says claim free galaxy buds 2, man in store said claim via Samsung boost, can't find it or info how to claim before 27th April deadline, can you help please, thanks EE 👍
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Dai
(@DaiaidDai) reported
@EE why is it so hard to return a phone or contact customer services. Reason for return of phone is 1. You changed the contract and over charged myself. I spoke to someone on day one when the bill came though that was two weeks ago and you still charged the wrong price. #ripoff
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Mark griffin
(@MarkGriffin95) reported
@EE hey, EE underground wifi isn't working on my device since Virgin Media shut off their network. It won't work using the SIM option to login annoyingly, any ideas to sort this?
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Saroj Pathirana / සරෝජ් පතිරණ
(@sarojpathi) reported
@EE Hi can you pls set up my phone to get SMS while in Sri Lanka? Had this issue once & it's happening again
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mayuran
(@mayura200) reported
@EE I am having Internet issues during peak hours. E201EJ Stratford Westfield. Complain 4 times, and took them to the ombudsman as well. There's the small print that says the signal is not guaranteed. Very poor service. Mostly everyday nightmares with this company.
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Duncan Poundcake Is Dead...
(@GBarringtonEsq) reported
@EE Are you offering any help or support for those of us struggling with the CoL/Inflation. Especially after your eye watering 14.9% price increase? I mean anything. Any concessions?
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James Terry 💙
(@REALjamesterry) reported
@EE can someone help please. 1gb full fibre but currently getting around 2Mb with 15Mb upload. Kit reconnected and restarted etc but has been getting worse over the week.
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Alison
(@Daylight33) reported
@EE totally fed up with very poor service on open ticket from EE with poor communication and my son still left without his phone number. NOT ACCEPTABLE
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Sam Everson Golf
(@sambo_82) reported
@bazzmanthegreat @EE Same @EE can you please advise? Clearly an on going issue for many users.