EE

EE Outage Report in Stonehouse, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Stonehouse come from postal codes GL10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stonehouse, Gloucestershire, England 01/18/2026 08:40

January 18: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent EE outage reports came from the following cities: Stroud, Cheltenham, Stonehouse and Gloucester.

Loading map, please wait...
City Problem Type Report Time
United KingdomStroud Total Blackout
United KingdomCheltenham Phone
United KingdomStonehouse Phone
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • MattGardner_UK Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • Peterbutt Peter butt (@Peterbutt) reported from Malmesbury, England

    Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

  • TimcTim Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • Craigs126 Craig salter (@Craigs126) reported from Gloucestershire, England

    @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

  • jsummers71 John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • NathCharnock Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported from Gloucestershire, England

    @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

  • BeeSansMerci bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

  • lovehayleybeth Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported from Churchdown, England

    I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

  • CharmiZen Charm (@CharmiZen) reported from Stroud, England

    @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

  • G_Dubya_Walker Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • john_chelt johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

  • TerryGladden Terry Gladden (@TerryGladden) reported from Cheltenham, England

    Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

  • imlost187 Mick Dundee (@imlost187) reported from Malmesbury, England

    @EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.

  • GeogOnOut GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • stedge27 steve chester (@stedge27) reported from Gloucestershire, England

    Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

  • mattwrailbus Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • CharmiZen Charm (@CharmiZen) reported from Stroud, England

    @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CallsumaAli Callsuma Ali (@CallsumaAli) reported

    @EE broadband has been slow for months on my mobile device. So much buffering even when I switch of the data. Please advise!

  • Jojoprays4u Jochebel O Maccarthy (@Jojoprays4u) reported

    @EE Actually I do need your help.. I’ve had my new phone delivered and I’m trying to switch sims it’s not working.. I’m currently using the old phone which all data has been transferred but there is no signal.. can’t make calls or use data

  • _CreateEvents Sarah Miller (@_CreateEvents) reported from Aston Clinton, England

    @EE when will the signal in a Buckinghamshire improve? For the last week the signal is so poor there is no 4G???

  • emmawaters88 emma waters (@emmawaters88) reported

    @EE The speed is up and down all day , we have the tv and out mobiles using the wifi . With homeschooling ect it's just getting worse. Though it's been tremprememtal for months now

  • arashar1 Ashar Rafee (@arashar1) reported

    @EE it’s been 24hrs my Phone internet is down even though I’ve 100gb plan. Any updates please?

  • IanRoche3 𝙸𝚊𝚗 𝚁𝚘𝚌𝚑𝚎 🌐 (@IanRoche3) reported

    Problems with home BB again @EE Signal dropping out and in since 17:55. Same as last time, and no info on planned maintenance or known faults to be found anywhere. I'm thinking of leaving already as you're pulling the TV service

  • ShockingServ Shocking Service (@ShockingServ) reported

    Follow a number of issues I have had with the phone network EE @EE I have been doing some research was quite shocked reading trustpilot how many customer are receiving such bad service from the team and service @BBCWatchdog , EE’s social media looks like customers get a service😡

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

  • mikecarver1o1 michael carver (@mikecarver1o1) reported

    @EE are there problems with the internet speed in the S26 area it’s so slow at the moment

  • DaveDzns Dave (@DaveDzns) reported

    @maniacfnm @axzh1x @EE Its **** here, nothing to do, nowhere to go. Just ****