EE outages and service status in Stonehouse, England

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stonehouse, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stonehouse, England

The most recent EE outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.

City	Problem Type	Report Time
Cheltenham	Internet	3 days ago
Gloucester	Internet	7 days ago
Stroud	Wi-fi	14 days ago
Stroud	Internet	25 days ago
Gloucester	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

• 
  Matt Willis (@mattwrailbus) reported 3 minutes ago from Cheltenham, England

  @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

• 
  Matt Thomas (@mattthomas28) reported 17 minutes ago from Cheltenham, England

  If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

• 
  Matt Gardner (@MattGardner_UK) reported 22 minutes ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

• 
  Michelle Murray (@welshkunoichi) reported 22 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

• 
  John Summers MBCS (@jsummers71) reported 28 minutes ago from Gloucestershire, England

  @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

• 
  Mick Dundee (@imlost187) reported 30 minutes ago from Malmesbury, England

  @EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.

• 
  Charm (@CharmiZen) reported 30 minutes ago from Stroud, England

  @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 30 minutes ago from Gloucestershire, England

  @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

• 
  Charm (@CharmiZen) reported 33 minutes ago from Stroud, England

  @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

• 
  Tom Gibbon (@TomGibbon_) reported 43 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported 43 minutes ago from Stroud, England

  @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

• 
  Tom Gibbon (@TomGibbon_) reported 44 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  Peter butt (@Peterbutt) reported 45 minutes ago from Malmesbury, England

  Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

• 
  Daniel kalus (@Dannyk83) reported 53 minutes ago from Dursley, England

  @autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

• 
  johnoldham (@john_chelt) reported 53 minutes ago from Cheltenham, England

  Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

• 
  Barry Higgins (@barryhiggins3) reported 56 minutes ago from Gloucestershire, England

  @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

• 
  pj.innovation (@InnovationPj) reported 56 minutes ago from Cheltenham, England

  @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

• 
  GeogOnOut (@GeogOnOut) reported 56 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  Tom Gibbon (@TomGibbon_) reported 57 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 59 minutes ago from Gloucestershire, England

  @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cathy Joslin (@CathyJoslin) reported 1 minute ago

  @EE Hi hope you can help I’m not receiving OTP passwords from my bank

• 
  Rachel Bridge (@rachelbbridge) reported 2 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  Taylor (@dtaylor5633) reported 4 minutes ago

  @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

• 
  Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chellebadita) reported 4 minutes ago

  @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

• 
  AFCdonnilad (@afcdonnilad) reported 10 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

• 
  Alan Roberts (@AlanRob68902430) reported 10 minutes ago

  @EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it

• 
  Debbie Kirby (@DebbieK88257137) reported 11 minutes ago

  @EE your custom service is woeful. I'm very disappointed

• 
  Pop'i' (@CruiseFelix) reported 14 minutes ago

  @EE All my HD channels gone. Spent 1hr on phone with EE...Said they don't know issue. VERY FRUSTRATING...Virgin here we come...

• 
  Shaun (@shaun___97) reported 17 minutes ago

  @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

• 
  HockeySemp (@HockeySemp) reported 18 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.