EE Outage Report in Stonehouse, Gloucestershire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stonehouse, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent EE outage reports came from the following cities: Cheltenham, Stroud and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Peter butt
(@Peterbutt) reported
from
Malmesbury, England
Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Mick Dundee
(@imlost187) reported
from
Malmesbury, England
@EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.
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Runcle
(@rwr159) reported
from
Cheltenham, England
@EE what going on I have no signal, only got signal though WiFi
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Matt Thomas
(@mattthomas28) reported
from
Cheltenham, England
If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Hall
(@kennymhall) reported
@EE So that's a yes or a no for prices coming down if/when inflation does?
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Jamie MacDougall
(@jcmacdougall88) reported
@EE Any way of speaking to someone who understands basic English? SIM ordered 07/01 - never received. Bill paid on 19/01. Still no SIM. Number ported from old provider 9 days ago - still no SIM, and now cut off from old network. Live chat are hopeless. 1 hour + and no resolution
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Martin 🏴
(@MartinAbell17) reported
@EE absolute rubbish network.. zero customer service and you want to increase the price I’m paying by over 10%? @Ofcom do you job. Can I have point of contact to make a complaint please?
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Young Sigmund
(@YoungSigmund) reported
@EE PART8 - So I guess I will do as told by your company. Your companies actions are actually irrational and inconsistent and many times advise by your customer service representatives are misleading or simply a lie. You will hear from me more in the next months or so
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SarahAndCo
(@SarahAndCo3) reported
@BreezerGalway @EE @giffgaff It's all online, mate. If you have an question you post it on the forum and other customers answer for you. No huge call centres, that's how they keep prices down. The forums are excellent!
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🇬🇧 Chris 🇬🇧
(@chris_sucksmith) reported
@ItsJamesPowers @EE If I am late with mine I can tel, been increasing gradually till I get the big bad boys next week.
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Lynz
(@LynzBrown) reported
A £20 sim only deal with @EE now costing me £25.85 a month. Anyone else’s network costs increase every year?
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Wayne Russell
(@AxeWielder) reported
Where do network and broadband providers think we can afford their extortionate price hikes? @BTBusiness £8 extra per month. @EE want £10 extra per month. Here's a thought. Instead of handing out incentives for new customers, reward your loyal ones instead of ripping them off!
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Young Sigmund
(@YoungSigmund) reported
@EE PART1 - I have a bit of problem with EE. I asked to move my sim from monthly to PAYG and it failed to do it. I was offered 35£ compensation. I asked to send me a check and instead my number was topped with 35£.
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HMRC Customer Support
(@HMRCcustomers) reported
@jonathankeeffe1 @HMRCgovuk @EE Hi Jonathan. is there an issue with income tax or is the issue just with the app? James