EE outages and service status in Stonehouse, England

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stonehouse, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stonehouse, England

The most recent EE outage reports came from the following cities: Cheltenham, Stroud, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Phone	26 days ago
Stroud	Phone	1 month ago
Gloucester	Wi-fi	1 month ago

Community Discussion

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EE Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

• 
  bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported 1 minute ago from Stroud, England

  @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

• 
  Charm (@CharmiZen) reported 5 minutes ago from Stroud, England

  @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

• 
  Tom Gibbon (@TomGibbon_) reported 7 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Matt Gardner (@MattGardner_UK) reported 12 minutes ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

• 
  Peter butt (@Peterbutt) reported 13 minutes ago from Malmesbury, England

  Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

• 
  Matt Willis (@mattwrailbus) reported 15 minutes ago from Cheltenham, England

  @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

• 
  Barry Higgins (@barryhiggins3) reported 18 minutes ago from Gloucestershire, England

  @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

• 
  Tim Cooper (@TimcTim) reported 22 minutes ago from Cheltenham, England

  @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

• 
  Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported 32 minutes ago from Churchdown, England

  I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

• 
  The Michael Hunt (@MichaelAlanHunt) reported 33 minutes ago from Gloucestershire, England

  @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

• 
  Jim Simons (@pippinsboss) reported 38 minutes ago from Cheltenham, England

  Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

• 
  Terry Gladden (@TerryGladden) reported 38 minutes ago from Cheltenham, England

  Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

• 
  Grant Walker (@G_Dubya_Walker) reported 44 minutes ago from Cheltenham, England

  @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

• 
  Michelle Murray (@welshkunoichi) reported 45 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

• 
  GeogOnOut (@GeogOnOut) reported 51 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  steve chester (@stedge27) reported 54 minutes ago from Gloucestershire, England

  Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

• 
  John Summers MBCS (@jsummers71) reported 55 minutes ago from Gloucestershire, England

  @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

• 
  Daniel kalus (@Dannyk83) reported 56 minutes ago from Dursley, England

  @autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

• 
  Charm (@CharmiZen) reported 57 minutes ago from Stroud, England

  @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

• 
  Craig salter (@Craigs126) reported 1 hour ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mṽsh (@shikariunite) reported 4 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

• 
  Martin Trew (@mptrew) reported 9 minutes ago

  @EE @KevlarBrock I had an EE engineer out because my tv signal constantly breaks up. He told me that he would send a new router because an EE update was doing this. No router. Still crap service. Will be moving to a reliable supplier soon. (Engineer also advised me to buy a £200 3rd party router

• 
  Mark Gregory (@markgregory_) reported 12 minutes ago

  @1985Pete @EE A **** E series latest iPhone. Well had my pants pulled down man. Fuming.

• 
  Martin Elliker (@MartinElliker) reported 14 minutes ago

  @EE @EE @Ofcom - all the way through this whole saga it’s myself that’s had to put up with weak “sorry”’s - my complaint being closed without my knowledge, incorrectly- so wrong - no contact with a human being - just texts - so I thought it was time to let Ofcom knew how you operate

• 
  Thamsanqa Mabaso (@ThamsanqaMabaso) reported 19 minutes ago

  @EE my wifi has been down since last night and its frustrating that everyday I have to reset the router due to awfully slow speed. I cannot continue like this.

• 
  Yasmin Stafford (@YasminStafford) reported 19 minutes ago

  @EE can you advise why this morning my husband was given a 12 month SIM only deal and I am being told now that I can’t have a 12 month deal as you don’t do them. I have been a customer for over 15 years.

• 
  Raymond Dillon (@rayd_250592) reported 19 minutes ago

  @EE It's a downed pole down the road from me. Quite hazardous. Reported last night and still on the same state today.

• 
  Martin Elliker (@MartinElliker) reported 21 minutes ago

  @EE And a total waste of time that is - I don’t want apologies, or someone to say sorry - I want a resolution to something that has been going on for nearly a month now - not fit for purpose is how I describe the (non) service I have received from everyone I have dealt with so far

• 
  Scotland The Great (@ScotlandTheGr8) reported 22 minutes ago

  Can't believe after 18 years, I'm going to have to leave @EE because Virgin have a much better offer on their Broadband and TV - over a £15pm difference for like for like basis! Retentions unable to come down any more.

• 
  JT (@JTXbox) reported 23 minutes ago

  @Alwhab58298Bd @EE @JezCorden Are you an EE customer in the UK, I don't have spare codes