EE Outage Report in Stonehouse, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehouse, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stonehouse, Gloucestershire, England
The most recent EE outage reports came from the following cities: Gloucester, Stroud, Tetbury and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Stroud |
Phone | |
| Tetbury |
Phone | |
| Tetbury |
Phone | |
| Gloucester |
Internet | |
| Cheltenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stonehouse, England
Latest outage, problems and issue reports in Stonehouse and nearby locations:
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Peter butt
(@Peterbutt) reported
from
Malmesbury, England
Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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Mick Dundee
(@imlost187) reported
from
Malmesbury, England
@EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dullah Beatz
(@DullahBeatz) reported
@EE I just wanna upgrade and have been told there’s better deals on 02 or I can have the same handset less data and pay more a month with u cos ur a better service how sad 😢
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Ed
(@edmc15) reported
I have DM’d @EE. They are looking into it. I am now 8-days in and still can’t make phone calls. Despite my bill being paid and being a loquat customer for 8-years. I first raised this on their app 27 Dec. @MoneySavingExp any advice.
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Tim Wilson49
(@spizzicina) reported
@EE ee hopeless. I am in Thailand they have locked my account so I cannot call messsge or log in online. They have no email so really useless service
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i=Mc2
(@EzMobiles) reported
@EE SMS Security. This will help to identify unsafe links within text messages by notifying and identifying them for you. This should help prevent you from leaking risky personal information. This service adapts seamlessly with iOS and Android but isn't compatible with iMessages.
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NickyP💜
(@NickyP47301131) reported
@EE Guess what? It's now 3rd January and the problem still isn't sorted. Every time I call I get a different person and a different answer. Its not good enough. I pay over £100/month with @EE and this is the way you treat a long standing customer. Very very poor service 😕
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Avi Ruparelia
(@RupareliaAvi) reported
@EE I have been trying to negotiate a new deal. The way we are being treated as existing customers is quite frankly poor. The deals are not competitive, and to gain an extra, I have to lose an add-on this, especially having been a customer for 10 years. Can someone help?
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Dislo
(@Dislokate_) reported
Ive been an @EE customer for a few years now and i opened my account in store. Contract runs out at the start of jan so wanted to make sure it cancells from that point. Was told they cannot cancel contracts in store and have to call 150.. Really? Have a minute please. Done out.
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i=Mc2
(@EzMobiles) reported
@EE When selecting Apple Music as an additional add-on for the first 6 months you'll access the service for free and if you don't cancel before the end of this period you'll be charged £10.99 per month for using the service.
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Speedy Feet
(@speedyfeetuk) reported
@EE 2/2 So I leave the site, go to homepage, click contact us, and call the number provided +44 800 079 8586 but then it asks for 3 options of which I am none of those so am forced to hang up? All I want to do is become a customer....thinking twice now.
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i=Mc2
(@EzMobiles) reported
@EE Norton Password Manager. Will help create and manage secure passwords for you with your online accounts.