EE Outage Report in Staunton, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Staunton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staunton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staunton, Gloucestershire, England
The most recent EE outage reports came from the following cities: Gloucester, Cheltenham and Staunton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staunton, England
Latest outage, problems and issue reports in Staunton and nearby locations:
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Cyril Bunt
(@Cyril_Bunt) reported
from
Tewkesbury, England
@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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simone peake
(@peakie78) reported
from
Great Malvern, England
@EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Capriccio Quartet
(@capriccioqu4) reported
from
Malvern Wells, England
Me too it’s a flipping nightmare actually 😳😢@EE help! It says as I am a small business I am not die an upgrade!!!!😭
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Matt Thomas
(@mattthomas28) reported
from
Cheltenham, England
If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Capriccio Quartet
(@capriccioqu4) reported
from
Malvern Wells, England
@EE my home button is broken AGAIN I have fixed it twice and my phone is my office for my small business and yet told I am not due an upgrade!
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rich 🏴🇪🇺
(@BluebirdRichie) reported
Today I learned... it costs £61.56 to call a USA number for 17 minutes on @EE **** **** **** **** **** **** **** ****.
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TheBennyBoy
(@chunter74) reported
@jennijjackson @EE Ohh ok thank you.. Damn another way for Apple to make money then ehh lol…
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Laura Brennan 💙 🇪🇺
(@HistorianLaura) reported
Hay @ee several important calls today have had bad connect issues my end. Phone was upgraded in March!! I need a working phone please sort the signal!
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Gary loves a sandwich 🥪🔰📚❤️❄️🇪🇺💉 😷
(@SandwichGary) reported
@EE I am absolutely fuming. I spent several hours on the phone both yesterday and today to receive 0 help. I am being asked to prove I don’t have apple care by getting a letter from apple and emailing personal info! Wtf. I called apple care yesterday and they confirmed 0 apple care.
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Matt
(@mwsparks78) reported
@EE please message no phone signal in Basingstoke rg22 what can be done please ??
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Gary loves a sandwich 🥪🔰📚❤️❄️🇪🇺💉 😷
(@SandwichGary) reported
@EE EE customer service: sorry we can’t help you speak to the insurance team. EE IT: sorry we can’t help u only back room staff can do that, u can’t speak to them 🙄. Then tell me to get a letter! From apple proving I don’t have apple care so they can reinstate my policy
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Gary loves a sandwich 🥪🔰📚❤️❄️🇪🇺💉 😷
(@SandwichGary) reported
@EE I am being continually passed from pillar to post and told to go to apple store etc. My contract is with you. You sort it out! How can I have a clash of insurance when I don’t have any at all on this phone! Your customer service is absolutely dire.
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Gary loves a sandwich 🥪🔰📚❤️❄️🇪🇺💉 😷
(@SandwichGary) reported
@EE EE customer service: sorry we can’t help you speak to the insurance team. EE IT: sorry we can’t help u only back room staff can do that, u can’t speak to them 🙄. Then tell me to get a letter! From apple proving I don’t have apple care so they can reinstate my policy.
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Mike
(@Motta_B) reported
@EE Your the last ******* that need a day off for the last year you spent most of the last 3 qt hone on your arse doing **** all unlike those who actually had to work now your ******* us all over by not helping customers couldnt even be arsed to tell us bunch of *****
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Gareth Prescott
(@Gareth_Prescott) reported
The @glastonbury festival app by @EE is terrible this year! No A-Z list, no way to search for an artist - and the ‘my lineup’ page is just a list, instead of a grid like previous years! Poor…