EE

EE Outage Report in Staunton, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Staunton come from postal codes GL19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staunton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staunton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staunton, Gloucestershire, England 01/02/2026 10:25

January 02: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staunton, Gloucestershire, England

The most recent EE outage reports came from the following cities: Staunton, Cheltenham, Tewkesbury, Gloucester and Great Malvern.

Loading map, please wait...
City Problem Type Report Time
United KingdomStaunton Total Blackout
United KingdomCheltenham Phone
United KingdomTewkesbury Phone
United KingdomGloucester Internet
United KingdomGloucester TV
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Staunton, England

Latest outage, problems and issue reports in Staunton and nearby locations:

  • NathCharnock Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported from Gloucestershire, England

    @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

  • TerryGladden Terry Gladden (@TerryGladden) reported from Cheltenham, England

    Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

  • stuart_davill stuart davill (@stuart_davill) reported from Ross-on-Wye, England

    @EE has the website gone down as I’ve run out of data but cannot get on the site 🤯

  • mattwrailbus Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • john_chelt johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • capriccioqu4 Capriccio Quartet (@capriccioqu4) reported from Malvern Wells, England

    @EE my home button is broken AGAIN I have fixed it twice and my phone is my office for my small business and yet told I am not due an upgrade!

  • jsummers71 John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • MattGardner_UK Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

  • GeogOnOut GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • G_Dubya_Walker Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • Cyril_Bunt Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England

    @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

  • capriccioqu4 Capriccio Quartet (@capriccioqu4) reported from Malvern Wells, England

    Me too it’s a flipping nightmare actually 😳😢@EE help! It says as I am a small business I am not die an upgrade!!!!😭

  • rwr159 Runcle (@rwr159) reported from Cheltenham, England

    @EE what going on I have no signal, only got signal though WiFi

  • TimcTim Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • Craigs126 Craig salter (@Craigs126) reported from Gloucestershire, England

    @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

  • mattthomas28 Matt Thomas (@mattthomas28) reported from Cheltenham, England

    If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

  • Jamie_Neate Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England

    @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • peakie78 simone peake (@peakie78) reported from Great Malvern, England

    @EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks

  • barryhiggins3 Barry Higgins (@barryhiggins3) reported from Gloucestershire, England

    @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dttft4 Clem Fandango (@dttft4) reported

    @paulbeebe @SMARTYMobileUK @EE Such a pity. Even wifi calling doesn't work despite their site explicitly claiming that Pixel 6 is compatible.

  • CarolineHoskin8 Caro Hoskins (@CarolineHoskin8) reported

    @EE @rural_buddha I’ve also been without data service for the past few hours, in Cheltenham. Thankfully I’m at home now and on the WiFi.

  • Jamiereaddd Jamie (@Jamiereaddd) reported

    @EE Hello, can someone contact me via direct message as I’m aboard and not getting any service at all and I can’t even call via WiFi calling

  • HammyPics ARImages (@HammyPics) reported

    @EE please don’t ask people reporting service outages or signal issues to follow up by DM. You could save a lot of time by responding publicly so that we could all then see what is going on without a separate set of messages that also end in a request for a DM to sort.

  • h0useplant Luce ✨ (@h0useplant) reported

    @EE Still need help please! I forgot to dm sorry

  • andyhowell007 Andy Howell (@andyhowell007) reported

    @EE I’m trying to report my phone has been stolen via your website and it is not working. I am seriously unimpressed 🤬

  • msli_v2 Liv 🙂 (@msli_v2) reported

    My 4g works anywhere else but where I work??? 😑😑😑😑 @ee wtf

  • JenniferEAtkins Jennifer Atkins (she/her) 🏳️‍🌈 (@JenniferEAtkins) reported

    @EE Hi Crystal. Thanks for your message; luckily, full service had resumed by the time I woke up. I would try the text service but I don't have a landline number.

  • michelle672jack Michelle jackson (@michelle672jack) reported

    @EE Yes never had any issues before - always just log into the app and see all 3 devices…

  • kaptinhansum Lily (@kaptinhansum) reported

    @EE hi! I'm visiting NYC from the UK with a Roam Further pass but it hasn't seemed to kick in yet with multiple reboots. How long does it take to start? I'm currently reliant on WiFi and have no data or service so can't call the helpline!