EE Outage Report in Preston, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Preston, Kent, England
The most recent EE outage reports came from the following cities: Margate, Deal, Herne Bay, Ramsgate, Canterbury and Broadstairs.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Phone | |
| Margate |
Wi-fi | |
| Deal |
Phone | |
| Herne Bay |
Phone | |
| Ramsgate |
Internet | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE Hi I am a business customer with 1 x telephone & 1 x night hawk sim ending with 432 purchased on 12 May. I’ve spent more than 3 hours today getting no where. The last EE business rep I spoke to said I have been sold the wrong product..
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Donna James
(@DonnaJa21212926) reported
from
Broadstairs and St. Peters, England
@EE can you at least tell us WHY we have had no signal for 2nd day
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE App down again , I am getting sick and tired of this
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Mick Say
(@micksay) reported
from
Herne Bay, England
@EE No disrespect meant but I have spent 5 hours of my day trying to chat to them via the contact points on that link non of which connect with a support person. Only sales who LITTERALLY cut me off !! This is now getting beyond a joke. No one at EE is taking responsibility for this!
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Just spoke to @EE senior customer relations , basically been told there is nothing I can do to sort this mess out with the APP @Ofcom I will be looking to help and guidance from you to sort this mess out , I can't leave @EE as I am only half way through my contact #useless
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE useless useless useless can't access my account , can't see what my bill is and you get not help or assistance from EE @Ofcom
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE I think after the service she has had recently she will be leaving and looking for another network , it's not just the upgrade it's not being able to see what your using on your account , I am afraid to say @EE are not doing themselves any favours with these two customers
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Dominic moore
(@DomJMoore) reported
from
Canterbury, England
@EE actually disgusted with you, was told can port over a loyalty discount to my next plan, only to be told that you have changed you minds, so that’s how you reward loyalty, bad enough my phone does not work at work, now this, absolute joke, would not recommend EE! Liars!
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Ginger Bennett
(@GingerZedhead) reported
from
Chestfield, England
Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE If I cancel you charge me ?
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE But this has been going on for months now and you have fixed it once , only for it too happen again @Ofcom you really need to be looking at @EE for there awful service to customers
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could
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Dave Epps
(@eppsy75) reported
from
Broadstairs and St. Peters, England
@EE hi has ee shop gone down i can’t check out
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
Due to my ongoing issues with @EE I am looking at termination of my contract , there customer service is useless and there use of the on line APP is non existent , can I leave without paying a stupid leaving fee , because of this please #useless #ee #NeverAgain
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Donna James
(@DonnaJa21212926) reported
from
Broadstairs and St. Peters, England
@EE Which team have gone on holiday leaving BROADSTAIRS without a signal....not happy
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No service since last night.
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John Ramos
(@Jpr01) reported
from
Broadstairs and St. Peters, England
@EE your website tells us all how we can spend more money with you but nothing that allows us to take a contract payment holiday because of loss of earning, unable to get furloughed or universal credit and may not be able to meet next months payment please help
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@EE Yes we have we keep getting a text each day to say the issue is not resolved . My partner is about to look at an upgrade or a new phone she can't as your APP does not work , so she is most probably leaving @EE , as your on line APP is to out it bluntly "useless"
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Sheradon Dublin
(@sheradondublin) reported
from
Margate, England
@EE No Service at all, last night or this morning. Can we fix this please. Once I leave the house and range of my WiFi my phone is useless to me.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
from
Whitfield, England
@Ofcom perhaps take a look @EE and there terrible service from there APP , a week later and still not able to log into our account , I wish that my renewal date was sooner as I would definitely leave EE #USELESS
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Vieira
(@PatVieira04) reported
@AsusROGPhone3 Where is the WiFi calling option in your settings? I'm using the @EE network in the UK. My signal at home is terrible and I've been searching for the setting for weeks now!
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Joody Oh
(@OhJoody) reported
@EE I live in Worcester. switched from vodafone to your network a week ago and i’m regretting it. Did a postcode check before swapping and it said signal is strong in my area but the reality is a different story!
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Louise O'Sullivan
(@LuluSulli) reported
@EE I have been going round and round in circles with the website and the app, which are the worst I have used, and it looks like I can’t get a data add on without being next to my Mifi… Is this the case? I really need to add-on but it won’t let me as I am not near to it!
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suemcdonnell
(@SmmcSue) reported
Called @EE to discuss upgrade options yesterday, had to use the SMS system - still waiting for my options to be sent to me. Terrible service on offer. Will try and speak to a human today - if no good will try other network offers.
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Laura hoban
(@Laurahoban2) reported
@EE hi I need help with my bill. I dont know why I've been charged so much
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JB
(@JB72499847) reported
@EE Just checking, is it too much trouble to acknowledge my tweet and take steps to fix my issue? Not sensing great customer service @EE
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Ian James
(@grobelaar) reported
@EE I've had 3 chats with your staff - 3 times a failure to understand that they've erroneously put my Apple Watch on a Family Member plan. I never asked for this, I made this explicitly clear from the start and still the same wait 24h, re-pair your Watch rubbish.
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Sneha Kotecha
(@kotecha_sneha) reported
@EE just had an awful call with the retention team - have been with the network for 20yrs&felt like noone cared to help me out with my price plan which got automatically moved so I was worse off. When I asked to speak to a manager I was told they won't give call backs on pricing!
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Andrew McLaughlin
(@andymac2602) reported
@EE Just renewed my home broadband contract and already wishing I hadn't. Extreme slow and that's when it actually works. #poorinternetconnection #moreoffthanon #onefedupcustomer
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Stephen Tilley
(@stephenrtilley) reported
@EE @ee it is now 9 days since upgrading with Netflix added - since not working and still no response despite asking continually