EE Outage in Newnham, Gloucestershire, England

@autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

Dear @EE why are you making it so difficult to contact you. I want to cancel a contract but have to top up 25p to make the call. Not the best customer service. I have a pack, it’ll cost me more than 25p to top up

@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

@EE has the website gone down as I’ve run out of data but cannot get on the site 🤯

@EE really poor coverage at my current location struggling to get 4g

@EE Well I have been trying to get your 'help' for days/weeks now but to no avail! Can't get through by phone or chat

@EE I have. They closed my complaint without me asking. Your customer service is appalling

@DavidLeyland @EE I think it’s due to the limited bandwidth available in the towns, they don’t want people using 5G on their phones to have a bad experience because others with 5G routers are grabbing the bandwidth.

@EE mast have been down over a week. Because I made a few calls on WiFi calling. Refusing any sort of compensation @MartinSLewis this cant be right?

After days of issues with my 5G router on @EE it appears that they are blocking 5G routers in the ‘towns' where 5G has rolled out. Just because you can see a 5G signal, do NOT assume you can use it for 5G broadband!

@EE When you have a 4g router, it means the service is critical. Both my children will miss remote schooling today. As I said, if I had been warned, I could have bought a mobile 4g device from yet another provider.

@EE Could we have a hint on a possible drop? could one happen this month? Personally I'd prefer to get it from yourselves its one place bots can't crash as its all to do with our account and the length of time we've been a customer.

Why are you calling me repeatedly every day @ee ?? Yet no message is left. This has been happening for about 2 weeks now. If there is not a problem with my account, then please leave me alone. If I have a query, I will contact you.

@EE dear EE i find it disgusting that in a pandemic you are charging customers to call customer service as a pay as you go mobile i cant call so i can speak about my broadband that has been cut off so thanks so i guess ill just have to go without internet