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EE outages and service status in Motherwell, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Motherwell, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jun 14, 10:31 AM GMT+1.
  • 49% Phone (49%)
  • 35% Internet (35%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 2% E-mail (2%)

The latest reports from users having issues in Motherwell come from postal codes ML1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Motherwell, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Motherwell, Scotland

The most recent EE outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Bellshill, Coatbridge, Cumbernauld, and Hamilton.

CityProblem TypeReport Time
Glasgow Internet 1 day ago
Glasgow Internet 2 days ago
Glasgow Phone 3 days ago
Airdrie Internet 4 days ago
Glasgow Total Blackout 4 days ago
Glasgow Phone 5 days ago

Nearby cities with recent reports

Glasgow

8 recent signals

1 day ago
Airdrie

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

  • cluma1872
    Cluma (@cluma1872) reported from Glasgow, Scotland

    @EE No it didn’t every death was put down to Covid if you died in hospital

  • johnclarke1
    John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hey @EE, every time I try to upgrade my phone online the site crashes at the final payment stage. And your live online chat seems to be down.

  • PaleHorseBinky
    Binky (@PaleHorseBinky) reported from Glasgow, Scotland

    @EE Yes, it says “there seems to be a problem... Sorry we’re having a little difficulty right now. Try closing the app and coming back later”. It has been doing this since I tried to logon yesterday. It’s the same with the website.

  • gibbsgirl21
    lorna gibbs (@gibbsgirl21) reported from Glasgow, Scotland

    @EE phoned your customer helpline to fix problems with our broadband. Peter from Plymouth was very helpful and professional. Thanks to him for all his help.

  • LadyVSmith30
    Victoria 🌈🦄🦋💞 (@LadyVSmith30) reported from Glasgow, Scotland

    @EE thanks to Peter W for all his help & support today via #twitter super efficient & resolved after a few dms. Much better service than via 50 min telephone call earlier today! New phone ordered 👏🏼

  • KirstyB3108
    Kirsty (@KirstyB3108) reported from Glasgow, Scotland

    @EE Everywhere I go, I’m worried in case it’s a problem with my phone

  • sundaygardener
    Tim Arb (@sundaygardener) reported from Gartcosh, Scotland

    @EE Right my elderly parents are in despair about your complete lack of customer service. Rural communities not matter? Different phone calls, no joined up answers, isolation. Please help.

  • isaac_bjorn
    isaac bjorn (@isaac_bjorn) reported from Glasgow, Scotland

    Sorry but @EE totally beats @ThreeUK at any type of mobile signal. I’m in Glasgow and even in 5G the internet is so slow on Three. I use a BUSSINESS sim from EE and personal number from three and mostly have to use the EE at all times because it just works.

  • DaveCamp83
    David Campbell (@DaveCamp83) reported from Motherwell, Scotland

    @EE That’s 4 BT visits & 5 no show appointments and nothing is fixed. I’ve had no call back from your “ Home Broadband Quality Assurance Team” since the last missed visit over a week ago. This service and after care is disgusting from a team that’s meant to be about quality!

  • barryhiggins3
    Barry Higgins (@barryhiggins3) reported from Glasgow, Scotland

    @EE No, never had any problems, I called your customer services team and they advised that you are having problems and it’s being looked into. Please can you take the time to advise your customers of this, and also when you expect a resolution.

  • PowerWench80
    Donna (@PowerWench80) reported from Glasgow, Scotland

    @EE Hi, my home move completed today but I have no broadband. I called your contact centre and got some vague "theres an exchange issue" but can't see any issues on BT website. What's really going on?

  • GavinB77
    Gavin Byers (@GavinB77) reported from East Kilbride, Scotland

    @EE is there a problem with your site? I can’t get on to the ee page to check my order tracker. It won’t even load the page.

  • c74nicky
    Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE any chance someone could call me regarding signal issues? Getting worse. Only been ongoing for 3 years and I keep getting fobbed off with excuses.

  • RonnyDavies
    Ronny Davies (@RonnyDavies) reported from Glasgow, Scotland

    @pulse_breakfast @EE Indeed, @EE by far the worse to deal with unless you break through their standard script and move to someone with actual intelligence. Poor in extreme

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland

    @EE I’m sick of this crap service, I’m just looking to get rid of EE now

  • craigthescript
    Craig (Whit’s the Script?) (@craigthescript) reported from Glasgow, Scotland

    @EE Hi Helen, I appreciate your response, but after multiple failed attempts via other EE staff to help over the past few months I’ve lost all faith in the brand. This isn’t a slight on you personally, I hope you have a great day 👍🏻

  • stuartosborn
    Chop Stuey (@stuartosborn) reported from Kirkintilloch, Scotland

    @ee Hello, the UK’s most reliable network! I have no 4g/5g on my phone at all. No data. Which has made my phone absolutely useless when I need it most! Is there a plan to acknowledge or fix this problem?

  • daddybearcub
    DBC (@daddybearcub) reported from Glasgow, Scotland

    @EE hi guys, I’ve just received confirmation that DPD are going to be delivering my upgrade but my address is incomplete on the details, help! It doesn’t say the flat number (their ref Parcel No. 1550 0951 738 083 W)

  • pippa_wild
    Pippa jane wild (@pippa_wild) reported from Glasgow, Scotland

    @EE one of your advisors failed to do dpa with me, didn't ask for my name and then sat in silence for ages so I hung up. Usually good service as well so was a bit puzzled.

  • gordonb_1983
    Tom Waits for no man (@gordonb_1983) reported from Kirkintilloch, Scotland

    @EE Can you tell me how I would go about making a complaint please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • justandy2068
    Andy (@justandy2068) reported

    @EE what is going on with your network in Lincolnshire lately ? Dreadful signal and down again now in Spalding #nothappywithEE

  • Bloatee1
    Bloatee (@Bloatee1) reported

    @TomTugendhat @O2 @EE I don’t see the problem.

  • jaysta1979
    J (@jaysta1979) reported

    @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

  • vis_unita
    Stu 🇬🇧 (@vis_unita) reported

    @VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment

  • Resetter2022
    Resetter (@Resetter2022) reported

    @EE why are you like a third works BB provider? Your app is useless. You've sent me a text message a day for as long as I can remember tell me there's an issue that will be resolved in 14 hrs. You should be refunding me months of subs

  • colwyn0077668
    Colwyn00 (@colwyn0077668) reported

    @TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.

  • BebbMalcolm
    Malcolm Bebb (@BebbMalcolm) reported

    @TomTugendhat @O2 @EE So which government mobile phone network do you use? 'Cos I don't see the connection.

  • allnewtomorrow
    Patrick Hölscher (@allnewtomorrow) reported

    @TomTugendhat @O2 @EE Who is virtue signalling? "But we’re spending £4.5 billion in bike lanes and crossings" Know what Paris now also has? Far superior bike infrastructure, in addition to their better mobile network buildout. Perhaps you should have countered 5G fears better when in government.

  • TonyByr33080250
    Tony 🎗️ 🇺🇦 🇮🇱#StandWithJews (@TonyByr33080250) reported

    @EE @TomTugendhat @EE I’m with you - signal is often non-existent when you are out of a town in the North East and Noth Yorkshire - extremely poor service.

  • STEVEOLUCKY7
    Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported

    Love how I pay a small fortune to @EE and still have shocking broadband and have to hot-spot my phone..one day off I get and can't have two items on at the same time. Done the checks, had new router and engineer visit still crap. How hard can it be to get what you pay for