EE Outage Report in Motherwell, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Motherwell come from postal codes ML1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Motherwell, North Lanarkshire, Scotland
The most recent EE outage reports came from the following cities: Glasgow, Bishopbriggs, Airdrie, Viewpark, Uddingston, Motherwell, Coatbridge, Bellshill, East Kilbride and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Donna
(@PowerWench80) reported
from
Glasgow, Scotland
@EE Hi, my home move completed today but I have no broadband. I called your contact centre and got some vague "theres an exchange issue" but can't see any issues on BT website. What's really going on?
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Beth-Anne Logan🏳️🌈
(@Beth_AnneLogan) reported
from
Airdrie, Scotland
@EE Hi, is there network difficulties? My Wi-Fi is not working.
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Dr. Wishart
(@sarahwishart) reported
from
Glasgow, Scotland
@EE I’ve been having trouble all evening in Glasgow - have you any updates?
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gary hannar
(@armymad1) reported
from
Glasgow, Scotland
@EE And yet I still get a dodgy signal in my house Glasgow West end .... hmmmm !
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Kirsty learmonth
(@kl7582) reported
from
Glasgow, Scotland
@EE shocking customer assistance been trying all week to rectify a bill! 🙄
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DBC
(@daddybearcub) reported
from
Glasgow, Scotland
@EE hi guys, I’ve just received confirmation that DPD are going to be delivering my upgrade but my address is incomplete on the details, help! It doesn’t say the flat number (their ref Parcel No. 1550 0951 738 083 W)
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You can call me Al 🎷
(@aht1869) reported
from
Motherwell, Scotland
@colinallcars_ @Femi_Sorry @EE In much the same way that I wouldn’t drag my baws over broken glass because, without having seen anyone do it, I know, perhaps prematurely, that it’s going to be ******* sore and a stupid idea. You don’t need to be a member of Mensa to work out what that channel would be like.
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martin boyd
(@martinboyd010) reported
from
Glasgow, Scotland
@EE any issues with app? Unable to log in
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@EE hi just upgraded my phone online to get the @bluelightcard discount, but I didn't get the option to put in the code.. please can you help
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Tim Arb
(@sundaygardener) reported
from
Gartcosh, Scotland
@EE Right my elderly parents are in despair about your complete lack of customer service. Rural communities not matter? Different phone calls, no joined up answers, isolation. Please help.
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Zander
(@Big_Zed) reported
from
Glasgow, Scotland
@EE I am now becoming discussed with the level of service I am getting regarding cueing my bills. I have not been able to access any of my bills since November neither online or on the app. When I call just get fobbed off with excuses. I want this to be fixed!
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𝕃𝕠𝕣𝕒 𝕄𝕔𝔻𝕒𝕕𝕖 🏴
(@Lora89_x) reported
from
Glasgow, Scotland
@EE I got a replacement sim today and nothing is working I have tried the usual steps I need this working tonight can someone please help
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Agent 3-7™
(@c74nicky) reported
from
Glasgow, Scotland
@EE your service is truly appalling. Not got even enough signal currently to call you. Keep getting cut off. Any ideas????? Joke.
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Gavin Byers
(@GavinB77) reported
from
East Kilbride, Scotland
@EE is there a problem with your site? I can’t get on to the ee page to check my order tracker. It won’t even load the page.
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John Hamilton 🏴
(@johnham666) reported
from
Glasgow, Scotland
@dpd_support I was no 36 in a delivery queue but when the driver reached no 35 he seems to have got stuck. I was told he would be here in 30 minutes about 5 hours ago. 4 1/2 hrs late. Your live chat is terrible You’ll have to explain to @EE why they lost £1100 year contract
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Agent 3-7™
(@c74nicky) reported
from
Glasgow, Scotland
@EE any chance someone could call me regarding signal issues? Getting worse. Only been ongoing for 3 years and I keep getting fobbed off with excuses.
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Sean
(@SeanGra15094727) reported
from
Glasgow, Scotland
@djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store
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FeefTheHippy
(@FeefTheHippy) reported
from
East Kilbride, Scotland
@EE Any information as to why me and the 2 other EE users in the house have had no mobile service since Sunday?
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John Welsh
(@Welsh18John) reported
from
Airdrie, Scotland
@EE Really disappointed with your customer service guys. Having phoned to address an issue, your recording tells me I should expect to wait up to 10 minutes. 14 minutes later , the phone rings once and my call was cut off. Totally unacceptable. Please advise how you will sort.
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Ruth Lloyd
(@Ruthie_lizzie) reported
from
Glasgow, Scotland
@EE hi my router keeps switching itself off and comes back on again-does this regularly, get max of 20 mins internet. I contacted an advisor through text but didn’t get a call back, no issues with line
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Slater
(@Mushcado) reported
The one disadvantage I have working from home in a rural area is relying on 4G for internet. When it’s UP it’s great, when it’s DOWN it’s a nightmare. I use a 4G router with a @EE SIM that seems to be effected by heavy rain! iPhone 4G reception is OK all the time. Today it’s bad.
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Celine
(@VinFox3) reported
@EE Hi Jo, it looks like this problem has stopped now, so no worries!
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Christian Cawley
(@ChristianCawley) reported
@EE i have an old phone locked to your network that I wish to give to my mother in law. Your website tells me to call you; your phone line gives no option to solve my request or speak to anyone. Please help!
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Emp
(@stem237) reported
@GLoRIA_of_2021 Snap in fact mobile phones signal is worse @EE
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Crackedankles
(@crackedankles) reported
@EE any reason why you repeatedly hang up on customers after 45 minutes as soon as they mention compensation (which you promised us)? Once I can understand but three times?!? That’s a whole Friday afternoon you owe me. Awful, awful customer support. #cowboys
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Anthony Crook
(@YawnoftheDad) reported
@EE hi, any known issues in the M41 area for broadband? It's the second day it's gone off for no reason and been over an hour now after multiple resets not working. Thanks!
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James Hunter
(@thejameshunter) reported
@EE considering your a phone company you take ******* ages to answer calls. Sick of waiting on on hold to discuss rectifying your **** ups. Everything Everywhere. Bollocks Get some more staff you useless *****.
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Jack Harte
(@hartejack) reported
@SonyUK @EE @Android I'm intermittently being locked out of my XZ2 (phone requiring PIN; PIN confirm button not showing; PIN registering after 4 digits, which is too few) - is this a known issue? Any advice?
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Phoenix Rahman
(@Phoenixrahman) reported
@EE Absolute joke!! You need to rephrase that first line. Your network just works better for SCAMMERS!!!
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Shujel
(@shujel7) reported
@EE my 4G network is poor get 1.6mbps location E2 0SD please investigate this thanks