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EE outages and service status in Motherwell, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Motherwell, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 17, 8:45 PM GMT+1.
  • 45% Internet (45%)
  • 19% Wi-fi (19%)
  • 17% Phone (17%)
  • 12% Total Blackout (12%)
  • 7% E-mail (7%)

The latest reports from users having issues in Motherwell come from postal codes ML1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Motherwell, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Motherwell, Scotland

The most recent EE outage reports came from the following cities: Glasgow, Motherwell, Airdrie, and Hamilton.

CityProblem TypeReport Time
Glasgow Internet 16 hours ago
Glasgow E-mail 17 hours ago
Glasgow Phone 18 hours ago
Glasgow Phone 2 days ago
Motherwell E-mail 3 days ago
Glasgow Internet 5 days ago

Nearby cities with recent reports

Glasgow

5 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

  • leoncupra7
    Graeme Dunipace (@leoncupra7) reported from Glasgow, Scotland

    @EE can you help, I have only been getting 3G all day and I have been in numerous locations, it’s normally fine and nothing has changed

  • gibbsgirl21
    lorna gibbs (@gibbsgirl21) reported from Glasgow, Scotland

    @ladystardust31 It’s just awful. I have had some good experiences ( @EE who were lovely) and some bad including her Bank who told me it could take 8 weeks to stop sending unpleasant letters about her unpaid Visa bill despite having seen her death certificate twice.

  • Atteeq_7
    Atteeq Ahmed (@Atteeq_7) reported from East Kilbride, Scotland

    @hamzastwittter @EE fix the mans 4G network

  • KirstyB3108
    Kirsty (@KirstyB3108) reported from Glasgow, Scotland

    @_CallumElson @ThreeUK @ThreeUK is honestly the worst phone network out there! Was let down by them over and over again, so glad I changed to @EE

  • PaleHorseBinky
    Binky (@PaleHorseBinky) reported from Glasgow, Scotland

    @EE Yes, it says “there seems to be a problem... Sorry we’re having a little difficulty right now. Try closing the app and coming back later”. It has been doing this since I tried to logon yesterday. It’s the same with the website.

  • carriet1888
    Mrs.T (@carriet1888) reported from Motherwell, Scotland

    @EE I am trying to cancel a line I have on my account, my daughter has taken out a new contract with u but I need to cancel her old one. I’ve been trying to get through on 150 but keep getting thrown out. Need help ASAP please. Thanks

  • PaulWilsonx
    Paul Wilson (@PaulWilsonx) reported from Glasgow, Scotland

    Its annoying to think I'm paying over £60 a month for 2 years on @EE for a phone that would probably cost me about £5/600 in total now on. Plus I've not had a signal all day, trying to phone someone, check Facebook- no signal, I mean the phone is great but not worth it anymore!!

  • c74nicky
    Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE I'll be using my PAC code shortly and going somewhere that actually gives me a signal I can use. Dreadful of late. No help at all for loyal customers, price increases and that's it. Flaming got a nerve.

  • AgentZara
    c74NcK (@AgentZara) reported from Uddingston, Scotland

    @EE 16:15 complaint opened 16:27 complaint closed Are you for real??? You must think I button up the back.

  • pippa_wild
    Pippa jane wild (@pippa_wild) reported from Glasgow, Scotland

    @EE one of your advisors failed to do dpa with me, didn't ask for my name and then sat in silence for ages so I hung up. Usually good service as well so was a bit puzzled.

  • alesbales
    Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @EE hi just upgraded my phone online to get the @bluelightcard discount, but I didn't get the option to put in the code.. please can you help

  • theycallmesimo
    Snakewounds (@theycallmesimo) reported from Glasgow, Scotland

    @EE gunna fix your WiFi, the service keeps dropping every 10 - 15 minutes. Thanks.

  • thesaltirex
    Grantt! 🎮👾 (@thesaltirex) reported from Glasgow, Scotland

    @EE for some strange reason those “Add to Plan” items never actually work when I try to buy one. Which is a shame cause I’d like to - don’t fancy phoning up just to buy something

  • JDgawa1
    JD (@JDgawa1) reported from Cambuslang, Scotland

    Pre ordered @SamsungMobile s20 ultra on @EE cheers to Alan in Greenock call centre for help. Just need to sell one of my kidneys to pay the monthly fee.

  • leemullin1
    A Bit of An Animal (@leemullin1) reported from Glasgow, Scotland

    @EE hi I’ve no 4G coverage in the G71 area of Glasgow is there a problem

  • AgentZara
    c74NcK (@AgentZara) reported from Uddingston, Scotland

    Four times I've now spoken to you @EE this week about a lost or STOLEN tech order....I'm still in limbo. Pathetic this it really is. You'll be hearing from the police as I've reported this as theft. You've been absolutely no help thus far to me. Shambles outfit you are.

  • lynneb20
    Lynne@mfc (@lynneb20) reported from Hamilton, Scotland

    @EE received this today. Blocked & deleted as I'm not a customer

  • wee_kezza
    Kerry 🍀🤫 (@wee_kezza) reported from Glasgow, Scotland

    @EE Is there problems with the network I can’t make phone calls

  • RonnyDavies
    Ronny Davies (@RonnyDavies) reported from Glasgow, Scotland

    @ee internet problem ls at Hampden Park is it a surprise to you and please check back no scripted reply or I will embaress you Again

  • c74nicky
    Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE any chance someone could call me regarding signal issues? Getting worse. Only been ongoing for 3 years and I keep getting fobbed off with excuses.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time ofcom was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩

  • kayleeage
    Kay Snape (@kayleeage) reported

    Why are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.

  • apr9999
    Andrew Robinson (@apr9999) reported

    @sky After much deliberation I decided to get you to upgrade my broadband & move me from @EE . Waited 3 hrs for engineers who couldn't do it due to blockage in conduit. Now have to wait weeks for another 5 hour slot. Told you can't expedite this failure! Rubbish service!

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

  • darrensnowecfc
    Darren Snow (@darrensnowecfc) reported

    @EE after given you basically 5 weeks to set up a new customer, had cancelled because 4 of your employees have lied to me, and I’ve still not received any equipment

  • WillWri36918764
    Will Wright (@WillWri36918764) reported

    @EE They already have several times and the problem keeps recurring, surely we're not getting what we pay for and therefore should be able to get out of the contract, with a refund

  • danwillmixit
    Dan Frampton (@danwillmixit) reported

    @EE I’m in Montenegro and I’ve bought a zone 1 day pass for £6 but calls out are blocked and calls in go to voicemail. All my phone settings are correct. I can’t call support and support can’t call me. I badly need to call and receive calls from the UK. Please help!

  • Hepworthclare
    Clare Hepworth OBE (@Hepworthclare) reported

    @scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.

  • dunkybhoy67
    Dunkybhoy67 (@dunkybhoy67) reported

    @EE Hi, my Spotify bill has been took by ee but Spotify saying they never received it and have cut me off?

  • Stephen090704
    Stephen (@Stephen090704) reported

    @alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!