EE

EE Outage Report in Malpas, Cheshire West and Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Malpas, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Malpas, Cheshire West and Chester, England 12/12/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Malpas, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Nantwich, Chester, Wrexham and Oswestry.

Loading map, please wait...
City Problem Type Report Time
United KingdomNantwich Phone
United KingdomChester E-mail
United KingdomWrexham Phone
United KingdomWrexham Internet
United KingdomWrexham Wi-fi
United KingdomOswestry Wi-fi

Community Discussion

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EE Issues Reports Near Malpas, England

Latest outage, problems and issue reports in Malpas and nearby locations:

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • JIGSAW_72 Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • DylanWynneJones Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help

  • sOphStarLove Sophie Loftus (@sOphStarLove) reported from Chester, England

    Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

  • XboxMik29 Xbox♏ik29 #XO19🔥 (@XboxMik29) reported from Chester, England

    @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • helloitspip pip (@helloitspip) reported from Gobowen, England

    Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

  • rio_doherty_cfc Rio Doherty (@rio_doherty_cfc) reported from Chester, England

    @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

  • mufc7ade Adrian Wilson (@mufc7ade) reported from Wrexham, Wales

    @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ajfroberts ajfroberts (@ajfroberts) reported

    @EE how do I progress a proper complaint ? I tried yesterday and was offered some £ compensation which I agree but this shouldn’t preclude me from pointing out a process issue on your side ?

  • cruisertwo Barry Brown (@cruisertwo) reported

    @EE Frankly having a recoded message tell me you would check strength of signal to me then hanging up. Then text to say it’s ok. Then for following 2 days texting to say working on signal problems in my area without apology was not impressive. So already not happy with EE service.

  • SteveCHlr110 SteveCH (@SteveCHlr110) reported

    @EE @MarcAllera Well done! Youve lost 1 contract today & another in 3weeks time to Tesco (much better deal than ee) due to your Liam copping (exec office) arrogance & not doing his job! 32 years loyalty down the pan! This is not the way to run a business! Ombudsman for you!🤬🤬🤬

  • SteveCHlr110 SteveCH (@SteveCHlr110) reported

    @EE Well done! You’ve lost one contract today & another in 3weeks time to Tesco (much better deal than ee) due to your Liam copping (exec office) arrogance & not doing his job! 32 years loyalty down the pan! This is not the way to run a business! Ombudsman for you!🤬🤬🤬

  • Rex41430643 Rex (@Rex41430643) reported

    @MarcAllera @BTGroup @EE I’ve reverted to Religion for an appointment to fit my fibre. Unreal! Even the automated text robot lets you down. “We’ll confirm in 24 hours..” 4 days later… the robot says NO. Appoiments 5-6 week lead time if u get past the robot.

  • SteveCHlr110 SteveCH (@SteveCHlr110) reported

    @MarcAllera @EE @MarcAllera Well done! You’ve lost one contract today & another in 3weeks time to Tesco (much better deal than ee) due to your Liam copping (exec office) arrogance & not doing his job! 32 years loyalty down the pan! This is not the way to run a business! Ombudsman for you!🤬🤬🤬

  • kaleidescopeeye Lauren Mcbride (@kaleidescopeeye) reported

    Bloody hell @EE what a stupid idea for an advert! Absolutely triggering for people with claustrophobia or agorophobia. Heart is pounding and I’m sweating after watching that 😡😡😡

  • ShowcaseCumbria Showcase Cumbria (@ShowcaseCumbria) reported

    @EE Is your network down as completely lost signal here in #Carlisle #Cumbria - just at home? No bars. Never happened before and it had been playing up the last 2 days when no calls coming through.

  • Callum_Henry_ Callum Henry (@Callum_Henry_) reported

    @EE Hi, my name is Callum btw. Basically we have really poor wifi. I called you’s up yesterday and they sent a guy out from Openreach today. He did a speed test and said everything was fine, but the wifi itself was poor.

  • MissRsp MissRSP (@MissRsp) reported

    @EE my £10 pack won't top up even though I have £10 credit. Tried texting "now" to 150 and called 150 as well. Any chance of some help before you steal my money if I make a call?