EE

EE Outage Report in Malpas, Cheshire West and Chester, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Malpas, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Malpas, Cheshire West and Chester, England 12/21/2025 13:50

December 21: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Malpas, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Nantwich, Chester and Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNantwich Phone
United KingdomChester E-mail
United KingdomWrexham Phone
United KingdomWrexham Internet
United KingdomWrexham Wi-fi
United KingdomOswestry Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Malpas, England

Latest outage, problems and issue reports in Malpas and nearby locations:

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • JIGSAW_72 Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • mufc7ade Adrian Wilson (@mufc7ade) reported from Wrexham, Wales

    @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

  • rio_doherty_cfc Rio Doherty (@rio_doherty_cfc) reported from Chester, England

    @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

  • XboxMik29 Xbox♏ik29 #XO19🔥 (@XboxMik29) reported from Chester, England

    @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

  • DylanWynneJones Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

  • sOphStarLove Sophie Loftus (@sOphStarLove) reported from Chester, England

    Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

  • helloitspip pip (@helloitspip) reported from Gobowen, England

    Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • anisakalii anisa 🥀 (@anisakalii) reported

    The worst customer service I’ve ever had to date @EE I am fuming 😡

  • Joewozhere424 Joewozhere ↙️ (@Joewozhere424) reported

    Ee.. @EE WOT Does the UKs '' BEST'' NETWORK MEAN!!?? 😬

  • thisleejones Lee Jones (@thisleejones) reported

    @EE Ashleigh, crack on with your threat sweetheart, crack on with your threat! It’s there in writing you horrid woman! You have been failing to do your job for days, you keep saying 24 hours, nothing happens in the last 24 hours. You make me seriously unwell. You disgust me.

  • thisleejones Lee Jones (@thisleejones) reported

    @EE Ashleigh, Olivia, your executive care team thought it an good idea to suggest I wear my watch 24/7 to take important calls. It is a Series 4 and used daily, the battery is tired and needs too frequent recharging to be the lo-grade #ghetto fix they think it can be. #iPhone

  • thisleejones Lee Jones (@thisleejones) reported

    @EE Ashleigh, Olivia, your threats to block are noted. As I’ve said every single post is written down ready to present to your superiors and to the ombudsman. You are a workable solution beyond you have to wait. You don’t even explain what I’m waiting for #mentalhealth #anxiety

  • nobuchan_oda dont know yet (@nobuchan_oda) reported

    @EE My internet hasn’t been working properly for like 2 weeks now. Totally leaving this network for another one

  • Joshcoupe1 josh (@Joshcoupe1) reported

    @EE for having a 5g phone in a 5g area it's amazing how bad it really is.

  • man_flowerpot Nige_Ragnarson🚴‍♂️🇩🇰 (@man_flowerpot) reported

    @avfcjackson @EE 4 in a family, £112 for a holiday. Just for your phones. @Plusnet seems to be the answer. Let's **** these roaming charges off by changing supplier. The market talks.

  • WarrenTruthSee Warren Jones (@WarrenTruthSee) reported

    @EE EE virtue signalling for a few likes 🥱🥱 just reduce the bills and sort out your shocking service in Lancaster it’s absolutely non existent. Was promised a discount on my bill never materialised

  • ryanpatersonrfc Ryan Paterson (@ryanpatersonrfc) reported

    @VodafoneUK has to the worst service I’ve ever experienced over and over again! Have signal have credit but not able to receive or make calls text or data! And you now won’t take my calls think I’m going to switch, prob @EE will you be willing to take my £360 per year