EE

EE Outage Report in Malpas, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Malpas, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Malpas, Cheshire West and Chester, England 01/09/2026 07:35

January 09: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Malpas, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Nantwich, Chester and Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNantwich Phone
United KingdomChester E-mail
United KingdomWrexham Phone
United KingdomWrexham Internet
United KingdomWrexham Wi-fi
United KingdomOswestry Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Malpas, England

Latest outage, problems and issue reports in Malpas and nearby locations:

  • sOphStarLove Sophie Loftus (@sOphStarLove) reported from Chester, England

    Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

  • JIGSAW_72 Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

  • rio_doherty_cfc Rio Doherty (@rio_doherty_cfc) reported from Chester, England

    @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

  • helloitspip pip (@helloitspip) reported from Gobowen, England

    Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

  • XboxMik29 Xbox♏ik29 #XO19🔥 (@XboxMik29) reported from Chester, England

    @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LMorrisPhillips Lynne MorrisPhillips (@LMorrisPhillips) reported

    @EE Thanks David. The store have offered to help her to top up her phone when she nedds to.

  • jordanwelsh93 ETHER - Jordan Welsh (@jordanwelsh93) reported

    @EE Not at all mate seems like EE has some real bad signal problems, not picking anything up anywhere or at best im getting is H+

  • shena_chilvers Shena Chilvers (@shena_chilvers) reported

    @EE help - iPhone 14 pro max complete blank when I woke up - had to plug into laptop to recharge it. Updated to 16.2 & now NO SIGNAL - NO DATA - NOTHING! Tying to call but can’t obviously! Having to use someone else’s phone but YOU AREN’T ANSWERING!Been 1/2 hr at mo still waiting

  • telemarkclarke The Pagan Reborn (@telemarkclarke) reported

    @EE Still no service in this area now more than 48 hours. It has not been up since a major power failure in this area on Saturday morning. Previously full signal now nothing. Your help appreciated otherwise I am returning my SIM cards as mobile service without signal is pointless.

  • Degendesigner Degen Car Designer (@Degendesigner) reported

    @EE you just cut me off after 40 mins on phone moving me around to 4 different departments. Useless customer service.

  • Genie_93 Kieran (@Genie_93) reported

    @EE Yes I am still having this issue. However will be visiting in store during the week so I can walk away with the phone

  • ImpossibleHelen Impossible Princess Helen (@ImpossibleHelen) reported

    @EE It is still not working. I have sent a DM as requested

  • duvelaX DüVeLä (@duvelaX) reported

    Whats going on with the 4g in bedford for EE? No signal what so ever this morning @EE 😭

  • robaltoft Robert Altoft (@robaltoft) reported

    @EE I’ve just got a new iPhone 14 having previously had in iPhone X. I’m an ee customer. Do I automatically get 5G or does it depend on my contract?

  • MottyRW RichardM (@MottyRW) reported

    @O2 . Dear o2, this is a thread on your customer service. I have a contract with your for £10/month. I recently activated a USA travel bolt-on and travelled to the USA for 5 days where I utilised it (I note it included a shockingly bad 0.5mbps speed cap @EE are much better here)