EE outages and service status in Malpas, England

Problems in the last 24 hours in Malpas, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Malpas, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Malpas, England

The most recent EE outage reports came from the following cities: Wrexham, and Chester.

City	Problem Type	Report Time
Wrexham	Internet	22 days ago
Chester	Phone	27 days ago
Wrexham	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Malpas, England

Latest outage, problems and issue reports in Malpas and nearby locations:

• 
  Sophie Loftus (@sOphStarLove) reported 30 seconds ago from Chester, England

  Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

• 
  Honey Badger Custodian (@DylanWynneJones) reported 42 seconds ago from Gwersyllt, Wales

  @EE The engineers are due back this week again to hopefully fix it. Thank you

• 
  Uriel De Simoni 📖 (@Urieldesimoni) reported 4 minutes ago from Chester, England

  Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

• 
  Mark Shone (@jakeshone) reported 7 minutes ago from Oswestry, England

  @EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted

• 
  Rio Doherty (@rio_doherty_cfc) reported 10 minutes ago from Chester, England

  @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

• 
  ..Jodi..🌸.. (@JodiiLeighh) reported 13 minutes ago from Gobowen, England

  @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

• 
  Aled Roberts (@aledrob) reported 19 minutes ago from Saltney, Wales

  @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

• 
  Amy Atkinson (@amyatkinson8) reported 21 minutes ago from Chester, England

  @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

• 
  Chris De Burger (P) (@Chris_De_Burger) reported 24 minutes ago from Llay, Wales

  @EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.

• 
  Xbox♏ik29 #XO19🔥 (@XboxMik29) reported 28 minutes ago from Chester, England

  @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

• 
  shaun long (@shaun_long) reported 28 minutes ago from Huntington, England

  @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

• 
  Richard Davies (@JIGSAW_72) reported 30 minutes ago from Hope, Wales

  @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

• 
  Adrian Wilson (@mufc7ade) reported 34 minutes ago from Wrexham, Wales

  @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

• 
  ..Jodi..🌸.. (@JodiiLeighh) reported 47 minutes ago from Gobowen, England

  @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

• 
  CamRyalls (@camryalls) reported 51 minutes ago from Chester, England

  @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

• 
  Scott Kyle (@ScottKyle82) reported 52 minutes ago from Rhostyllen, Wales

  @EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!

• 
  pip (@helloitspip) reported 53 minutes ago from Gobowen, England

  Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

• 
  Mark Shone (@jakeshone) reported 56 minutes ago from Oswestry, England

  @EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sunil bedi (@colnbrook1) reported 6 minutes ago

  @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

• 
  OMG Beardd (@OMGBeardd) reported 6 minutes ago

  @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

• 
  ANIA GABB (@aniagabb) reported 7 minutes ago

  @EE @EE could you please help me with contacting someone regarding a refund?

• 
  Phil Olson (@Ph1ltheee) reported 8 minutes ago

  Just been told that the @EE appointment booked for setting up my broadband today, doesn't exist as the request wasn't registered with Open Reach, & will prob be August for a new appointment. They suggested asking a neighbour if I could use their WiFi! New customer experience....

• 
  Not another one (@NicDenso) reported 8 minutes ago

  @MichelleBeckett I had a similar problem with @EE, they stuck to their terms and conditions like glue, I only had one request and that was they inform a senior person of the situation, I didn't even want them to concede, just be aware of the issue, they point blank refused. I've had 5 contracts with them for about 6 years now. As each one ends I'm going elsewhere on principle now.

• 
  Gavin (@GrumpyOwl) reported 9 minutes ago

  @EE Let's see if we can squeeze an extra fiver out of people with poor judgement! I know you can get e-sims now (and I have done previously) but it does feel like it's exploitative of people who lack the technical knowhow or confidence to do that.

• 
  clearaswater (@samebothsides) reported 14 minutes ago

  @EE Engineer between 1 -6pm stayed in for call they just cancelled 5.10pm shocking service

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 15 minutes ago

  @EE The issue is that no decent signal here from any of the providers. It's something I know our local council and MP are trying to address but, so far, are making no headway. But any tips on making calls during power cuts and with no mobile signal would be appreciated!

• 
  EE X Support (@EExsupport) reported 17 minutes ago

  @ElDino169 @EE @netflix Hi Lee, I’m sorry to hear about your issue with your Netflix/Billing. You can sign up for Netflix separately without using our EE services. There’s nothing stopping you from doing that.

• 
  BoltonBrandon (@IrnBrundon) reported 17 minutes ago

  @mcmahon530 @EE What’s the problem?