EE outages and service status in Malpas, England

Problems in the last 24 hours in Malpas, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Malpas, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Malpas, England

The most recent EE outage reports came from the following cities: Wrexham, and Whitchurch.

City	Problem Type	Report Time
Wrexham	Phone	1 day ago
Whitchurch	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Malpas, England

Latest outage, problems and issue reports in Malpas and nearby locations:

• 
  Scott Kyle (@ScottKyle82) reported 1 minute ago from Rhostyllen, Wales

  @EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!

• 
  Xbox♏ik29 #XO19🔥 (@XboxMik29) reported 3 minutes ago from Chester, England

  @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

• 
  Rio Doherty (@rio_doherty_cfc) reported 7 minutes ago from Chester, England

  @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

• 
  Mark Shone (@jakeshone) reported 15 minutes ago from Oswestry, England

  @EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted

• 
  Chris De Burger (P) (@Chris_De_Burger) reported 22 minutes ago from Llay, Wales

  @EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.

• 
  Aled Roberts (@aledrob) reported 26 minutes ago from Saltney, Wales

  @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

• 
  Sophie Loftus (@sOphStarLove) reported 27 minutes ago from Chester, England

  Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

• 
  Amy Atkinson (@amyatkinson8) reported 29 minutes ago from Chester, England

  @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

• 
  CamRyalls (@camryalls) reported 30 minutes ago from Chester, England

  @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

• 
  ..Jodi..🌸.. (@JodiiLeighh) reported 35 minutes ago from Gobowen, England

  @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

• 
  Adrian Wilson (@mufc7ade) reported 36 minutes ago from Wrexham, Wales

  @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

• 
  shaun long (@shaun_long) reported 41 minutes ago from Huntington, England

  @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

• 
  ..Jodi..🌸.. (@JodiiLeighh) reported 42 minutes ago from Gobowen, England

  @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

• 
  Uriel De Simoni 📖 (@Urieldesimoni) reported 43 minutes ago from Chester, England

  Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

• 
  Mark Shone (@jakeshone) reported 45 minutes ago from Oswestry, England

  @EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help

• 
  Honey Badger Custodian (@DylanWynneJones) reported 45 minutes ago from Gwersyllt, Wales

  @EE The engineers are due back this week again to hopefully fix it. Thank you

• 
  Richard Davies (@JIGSAW_72) reported 53 minutes ago from Hope, Wales

  @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

• 
  pip (@helloitspip) reported 56 minutes ago from Gobowen, England

  Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry Dance (@dance_barry) reported 4 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  Martin Elliker (@MartinElliker) reported 9 minutes ago

  @EE Well just when you thought everything was sorted - you pile of 💩 as a company you absolutely stink - I’m being billed for a service I don’t yet have - My BT account when you morons took it over had TNT sports as a package and being as my Broadband had been sorted I naturally assumed - quite wrongly as it turns out - my sport package would also be working - but that’s far too simple - of course it’s not and now after 3 weeks I’ve got to wait even longer to get this service it turns out I have been billed for over the last 3 days - I asked your adviser I spoke to if I could speak to someone more senior about this and was told “Managers only manage people” so there’s no one to speak to and raise concerns as a customer - what a pile of 💩this organisation truly is - to say I have zero faith in any of you would be an over exaggeration - Useless doesn’t even begin to describe you all - voted the best service 25 times too - that claim need shoving where the sun doesn’t shine and I really wish I was the one to be shoving it - let’s see what you come up with as your sorry excuse / explanation this time shall we ??

• 
  Mr Gray (@Monetization26) reported 9 minutes ago

  @EE If you DM me and then I’ll reply with my details and then a senior complaints manager can call me. If not cancel my service and I’ll take my business elsewhere!!.

• 
  Darren Snow (@darrensnowecfc) reported 10 minutes ago

  @EE after given you basically 5 weeks to set up a new customer, had cancelled because 4 of your employees have lied to me, and I’ve still not received any equipment

• 
  RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported 10 minutes ago

  @SkyHelpTeam is there a problem with the mobile signal or outage as I can't ring my dad on sky network or my mum on @EE and they can't call out to.

• 
  Martin Winstanley (@soupisready) reported 10 minutes ago

  @EE I talk with your team. your team promised to call back. your team never call back.

• 
  London Roof & Guttering (@gutterdons) reported 11 minutes ago

  @EE again absolute shocking service from EE ordered additional handset for my bussiness over 4 days ago, no order confirmation, when I ring CS passed through multiple departments which results in automated message saying that are too busy to speak to anyone. EE are a joke really

• 
  Craig Newby (@Newby13Craig) reported 11 minutes ago

  @EE Appreciate the support

• 
  Louise cooksley (@louise_cooksley) reported 11 minutes ago

  @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

• 
  Christopher Tracy (@Milnero4) reported 18 minutes ago

  @EE Still not had a response to my complaint from a week ago.