EE Outage Report in Malpas, Cheshire West and Chester, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Malpas, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Malpas, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Chester, Wrexham, Market Drayton and Llay.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Malpas, England
Latest outage, problems and issue reports in Malpas and nearby locations:
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help
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Uriel De Simoni 📖
(@Urieldesimoni) reported
from
Chester, England
Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Honey Badger Custodian
(@DylanWynneJones) reported
from
Gwersyllt, Wales
@EE The engineers are due back this week again to hopefully fix it. Thank you
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!
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Xbox♏ik29 #XO19🔥
(@XboxMik29) reported
from
Chester, England
@EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay
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Rio Doherty
(@rio_doherty_cfc) reported
from
Chester, England
@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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shaun long
(@shaun_long) reported
from
Huntington, England
@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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pip
(@helloitspip) reported
from
Gobowen, England
Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful
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Scott Kyle
(@ScottKyle82) reported
from
Rhostyllen, Wales
@EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!
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Sophie Loftus
(@sOphStarLove) reported
from
Chester, England
Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Adrian Wilson
(@mufc7ade) reported
from
Wrexham, Wales
@EE Hi is there an issue with EE network as I can’t make or accept any phone calls
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter
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Richard Davies
(@JIGSAW_72) reported
from
Hope, Wales
@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Anna
(@1Annalou) reported
@EE very unhappy customer, reoccurring fault on my phone, missing vital voicemails & the best you can do is send me ombudsman info!!! You don’t get my vote on the best mobile provider for 9 yrs as you state!!
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Karen JK Hart 💙
(@KarenJKHart) reported
@EE I’ve been told on three different occasions since 20 April now that my phone will work and that the PAC has been activated. The latest was it allegedly working from 1pm today. It isn’t. I have made countless calls and a branch visit. You are taking money for no service.
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Paul Bexfield
(@PBexfield) reported
@EE having transferred our mobiles from BT to EE the BT guy didn’t transfer the phone’s correctly. Just spoken to Patricia Irwan at EE excellent customer service. In my opinion a real ambassador for EE Thank you Patricia
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IAN IN SURBITON
(@ianinsurbiton) reported
@EE Hi, Your signal in the KT6 5 area is almost non-existant today.
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MINARDI SIMSPORT® 🏆
(@minardisimsport) reported
@gustavou00 @wbuxtonofficial @EE Speed would say MB/s, unless they mistyped. Its probably a thing. Best solution would be to skip roaming and get a pre paid local sim card I'd assume.
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Dhrumil Joshi
(@Dhrumil_Joshi95) reported
@EE Hey Team, your Wembley shop staff is very poor in terms of customer service. We bought a new sim, and did portability from Libara to keep the same number. Staff helped to insert sim and informed data will start working in 24 hours. It's been a week and still not working.
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Nat’s Hat הכובע של נט
(@NatalieHats) reported
@mrlrac @EE Their Customer Relations is shocking.
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Lisa McLauchlan
(@LisaMc93X) reported
14.4% increase in phone bill & broadband due to "inflation." If inflation rate goes down next year, will you be giving a price decrease to customers who have been loyal since you were Orange? The ones who have been given this terrible increase during a cost of living crises? @EE
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Ben Hicks
(@theruggerbugger) reported
@EE - At what point in the future are we going to get stable mobile signal on the mainline trains from Birmingham to London. I’m travelling regularly with @AvantiWestCoast and it’s frankly embarrassing.
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ViRiON
(@CokeAddict18) reported
@GlynSanders @EE You'll have to uninstall and reinstall it then. That should fix it.