EE

EE Outage Report in Malpas, Cheshire West and Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Malpas, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Malpas, Cheshire West and Chester, England 01/13/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Malpas, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Nantwich, Chester and Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNantwich Phone
United KingdomChester E-mail
United KingdomWrexham Phone
United KingdomWrexham Internet
United KingdomWrexham Wi-fi
United KingdomOswestry Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Malpas, England

Latest outage, problems and issue reports in Malpas and nearby locations:

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • helloitspip pip (@helloitspip) reported from Gobowen, England

    Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • mufc7ade Adrian Wilson (@mufc7ade) reported from Wrexham, Wales

    @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

  • DylanWynneJones Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • sOphStarLove Sophie Loftus (@sOphStarLove) reported from Chester, England

    Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • XboxMik29 Xbox♏ik29 #XO19🔥 (@XboxMik29) reported from Chester, England

    @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

  • rio_doherty_cfc Rio Doherty (@rio_doherty_cfc) reported from Chester, England

    @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted

  • JIGSAW_72 Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TallyWalshy Natalia (@TallyWalshy) reported

    @TalkTalk @EE Still no alternative from @TalkTalk! Completely horrific customer service support. 4 days without any internet/mobile data, and no closer to a resolution. Would be helpful if you had a number that actually leads to a real person!? Fed up of being cut off by your automated number

  • KayleighHassall kaydh (@KayleighHassall) reported

    @Dene2018165 @EE Watch out for at least 3 fake pages running pretending to be ee customer care etc

  • EleventhHourPh1 Eleventh Hour (@EleventhHourPh1) reported

    @theuncle73 @EE Im on @O2 and thought it was just my network down in central today. No idea what's going on.

  • welshmantom paul johnson (@welshmantom) reported

    @MartinSLewis ombudsman r no longer fit 4 purpose and comps like @EE r happy 2 refer customers 2 them because they can't impose fines /sanction. I suffered with a stroke as a result of appalling Customer service and despite executive level complaints they still harrassed me

  • danielbird07 Daniel Bird (@danielbird07) reported

    @EE I’ve spoke to your help line and as it’s an outside fault nothing they can do. Service has now completely failed and I have to wait for the engineer to come tomorrow. Was also advised to hot spot from my phone tomorrow for work. I have unlimited data but this isn’t the point

  • kevinleona88289 kevin leonard (@kevinleona88289) reported from Gunnerton, England

    @EE having issues with your system. You sent message for me to contact someone verbally but my system won't let me click to use as classed as spam

  • DblTravel DBLTravel (@DblTravel) reported

    @EE the signal around York is absolutely dire. What's wrong? Used to be brilliant

  • Gamingffc OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported

    Interesting, very very interesting, a man from @EE has just knocked on our door, claiming there has been bad internet from EE and it's been tested and fixed @Ofcom

  • northolt3103 sean the cabbie (@northolt3103) reported

    @theuncle73 @EE @EE you seem to be ignoring this problem!!

  • EleanorMills Eleanor Mills (@EleanorMills) reported

    I have been an @EE (previously BT) customer for 20 years. I moved house and cancelled which took 5 phone calls of an hour each and cost £300. I sent back all the kit - now they are threatening me with £120 fine for the Apple TV which I sent back. I have proof. Please help!!!