EE Outage Report in Malpas, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Malpas, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Malpas, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Wrexham, Chester, Market Drayton and Llay.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
TV | |
| Wrexham |
Internet | |
| Chester |
Phone | |
| Wrexham |
Internet | |
| Market Drayton |
Total Blackout | |
| Chester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Malpas, England
Latest outage, problems and issue reports in Malpas and nearby locations:
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Honey Badger Custodian
(@DylanWynneJones) reported
from
Gwersyllt, Wales
@EE The engineers are due back this week again to hopefully fix it. Thank you
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!
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Uriel De Simoni 📖
(@Urieldesimoni) reported
from
Chester, England
Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Adrian Wilson
(@mufc7ade) reported
from
Wrexham, Wales
@EE Hi is there an issue with EE network as I can’t make or accept any phone calls
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Sophie Loftus
(@sOphStarLove) reported
from
Chester, England
Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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pip
(@helloitspip) reported
from
Gobowen, England
Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful
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Xbox♏ik29 #XO19🔥
(@XboxMik29) reported
from
Chester, England
@EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter
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Rio Doherty
(@rio_doherty_cfc) reported
from
Chester, England
@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted
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Richard Davies
(@JIGSAW_72) reported
from
Hope, Wales
@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Lowe
(@greglowe) reported
@EE Hi can someone help me with the my EE app and the website? I can't seem to access my January bill. I just get an error.
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Khalaf Anizy
(@anizy_khalaf) reported
@EE please ee could you fix the service in my area I literally never get over 2 bars and most of the time I get 1 I am literally getting scammed by you guys I pay £210 for both of my contracts for no reason
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Valerie Guilford
(@tangybabe1994) reported
@EE received my new phone on Friday but MyEe app keeps crashing. Are there issues with the new S21 and the app?
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lotte
(@lottedavison) reported
@EE my wifi keeps going down and I’ve tried resetting the router several times but still is not working, is there an outage across the service? This is making it really inconvenient for working from home
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SHER.🇬🇾
(@Sher__RH) reported
What’s wrong with the @EE App? I’ve been able to log in but then it say “sorry something’s gone wrong, we’re trying to fix this” for days now. When will this be sorted out pls ?
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George
(@villageorge) reported
@EE Afternoon! I can't seem to login (app or website)? (14.49.0-F00C3 appears at the bottom but not sure if that means anything?)
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Emma
(@EmmaJaneFG) reported
@EE tried ringing 150 and online help to get assistance with my account and can't get through. Could someone please help
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Ollie
(@OllieOnAir) reported
.@EE I've had no reliable connection on my 4GEE router for 2 days now, and have got a speed test of 1.~ down and 1.~ up. Would appreciate some input
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dan
(@dantheman19970) reported
@EE I get full 4G but rubbish speeds I was told they been a issue with the mast since November it’s now February
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Marcus Parry
(@the_parrots) reported
@fplmj @EE I will say that I had a few issues with their internet to start with. Then they told me I was still on the old setting and switched me to 5ghz....it’s been much better since.