EE Outage Report in Malpas, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Malpas, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Malpas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Malpas, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Llay, Chester and Nantwich.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Nantwich |
Phone | |
| Chester |
||
| Wrexham |
Phone | |
| Wrexham |
Internet | |
| Wrexham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Malpas, England
Latest outage, problems and issue reports in Malpas and nearby locations:
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Richard Davies
(@JIGSAW_72) reported
from
Hope, Wales
@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!
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..Jodi..🌸..
(@JodiiLeighh) reported
from
Gobowen, England
@Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted
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Xbox♏ik29 #XO19🔥
(@XboxMik29) reported
from
Chester, England
@EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay
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shaun long
(@shaun_long) reported
from
Huntington, England
@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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Uriel De Simoni 📖
(@Urieldesimoni) reported
from
Chester, England
Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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Honey Badger Custodian
(@DylanWynneJones) reported
from
Gwersyllt, Wales
@EE The engineers are due back this week again to hopefully fix it. Thank you
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Scott Kyle
(@ScottKyle82) reported
from
Rhostyllen, Wales
@EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!
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Adrian Wilson
(@mufc7ade) reported
from
Wrexham, Wales
@EE Hi is there an issue with EE network as I can’t make or accept any phone calls
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Sophie Loftus
(@sOphStarLove) reported
from
Chester, England
Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Rio Doherty
(@rio_doherty_cfc) reported
from
Chester, England
@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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pip
(@helloitspip) reported
from
Gobowen, England
Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful
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Mark Shone
(@jakeshone) reported
from
Oswestry, England
@EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@Simon_dttia) reported
@EE @MarcAllera So at least seven different agents later (each one feeling like starting again) and many hours on the phone I’m still waiting 5 weeks for service. I’m being sent a 5G device to keep me going but your team seem to not have the systems and tools to actually solve the problem
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Lamar Graham
(@LamarEsq) reported
@EE: What's going on with your website the past two days? The 'SIM Only' link under 'Shop' throws the user into some kind of endless loop. I want to upgrade, but you're refusing to take my money today, probably others'. Bad business.
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Timothy
(@1TimothyJunior) reported
@LE19NCC @EE Pay on time then dumb ****.. go get a job instead of sweat typing all day on twitter 🤡
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🕵🏾♂️
(@lssahhh) reported
@EE Fix my internet
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Levz
(@Dan_Kno) reported
@EE how do I cancel a service that hasn’t been set up yet?
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StockTrader
(@StockTrader40) reported
@EE I have no signal on my phone at all. If I didn’t have another phone I would not be able to contact you! CLEARLY NOT the best network!!!!
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Mel Vaz
(@melvaz) reported
@EE I need to try and get help for my daughter's phone. She has lost 5 g and wifi calling so would need to speak via email. Please help.
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DannyT87
(@dannytuitt) reported
@EE Yh I got it sorted eventually thanks. Absolute nightmare of a service thou for how long I've been a customer and how much I pay a month
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pete
(@ps11223300) reported
@EE Hi phil, unfortunately it's not my device, it's your network that is activating them after I've turned them off. I don't need any information about the alerts and don't need alerts, i simply want your network to stop changing my device settings without my consent
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Lois
(@Lois8990) reported
@EE customer service is a joke 🤬🤬🤬