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EE outages and service status in Malpas, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Malpas, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Malpas, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Malpas, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Malpas, England

The most recent EE outage reports came from the following cities: Wrexham, and Chester.

CityProblem TypeReport Time
Wrexham Internet 10 days ago
Chester Phone 15 days ago
Wrexham Internet 25 days ago
Wrexham Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Malpas, England

Latest outage, problems and issue reports in Malpas and nearby locations:

  • jakeshone
    Mark Shone (@jakeshone) reported from Oswestry, England

    @EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help

  • ScottKyle82
    Scott Kyle (@ScottKyle82) reported from Rhostyllen, Wales

    @EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!

  • XboxMik29
    Xbox♏ik29 #XO19🔥 (@XboxMik29) reported from Chester, England

    @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

  • JodiiLeighh
    ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

  • DylanWynneJones
    Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • shaun_long
    shaun long (@shaun_long) reported from Huntington, England

    @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

  • amyatkinson8
    Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • camryalls
    CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • helloitspip
    pip (@helloitspip) reported from Gobowen, England

    Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

  • Chris_De_Burger
    Chris De Burger (P) (@Chris_De_Burger) reported from Llay, Wales

    @EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.

  • mufc7ade
    Adrian Wilson (@mufc7ade) reported from Wrexham, Wales

    @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

  • jakeshone
    Mark Shone (@jakeshone) reported from Oswestry, England

    @EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted

  • Urieldesimoni
    Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • sOphStarLove
    Sophie Loftus (@sOphStarLove) reported from Chester, England

    Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

  • JIGSAW_72
    Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • rio_doherty_cfc
    Rio Doherty (@rio_doherty_cfc) reported from Chester, England

    @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

  • JodiiLeighh
    ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PamelaLaws99068
    Pamela Lawson (@PamelaLaws99068) reported

    @EE @gjo2405 Hello EE. If EE identified a network fault related to a domestic VoIP landline on Friday 12th June, how long would it take to fix? Also, what is the average 'wait' time to get through to your 'fault' team when dialling 150 from an EE VoIP landline, please?

  • JulesAP011
    🌼Julie Anne🌼 (@JulesAP011) reported

    @EE I have—repeatedly After a further 40 min call secured appt for tomorrow PM. It shouldn’t be this difficult to become a New Customer, where equipment is correct & right 1st time✅ It’s cost me over 5.5hrs of my time If you say you’ll call back—just do what you say you’ll do!

  • _nicks_tweets
    Nick (@_nicks_tweets) reported

    @EE having any issues with roaming??

  • nigsnooker
    n (@nigsnooker) reported

    @EE I tried that through automated chat but all they said was the signal strength in my area was ok but tried to explain its every area i go to its really poor but the person didnt seem to understand what i was suggesting

  • JulesAP011
    🌼Julie Anne🌼 (@JulesAP011) reported

    @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

  • AlisonMLees
    Alison Lees (@AlisonMLees) reported

    Alison Lees @EE There's nothing on the dashboard online, nothing in my emails, search 'exit fees' reveals 'no results'. I don't believe this exit fee exists. I think your customer service guy was lying.

  • slbhatter
    Ross E J Colbert (@slbhatter) reported

    @EE having problem with data roaming whilst abroad. Was working just cut out?

  • AFCMattD
    Matt (@AFCMattD) reported

    @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

  • Stuff1646
    Json (@Stuff1646) reported

    @sarkeycockney @EE They have done that on purpose to spin the wheels on ice so you won't get nowhere, If you're still getting nowhere with this clown show of a provider then best contacting Citizens advice and going down that route to have it solved, I think.

  • sarkeycockney
    THE SARKY COCKNEY (@sarkeycockney) reported

    @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.