EE Outage Report in Frome, Somerset, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Frome, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (41%)
-
Internet (36%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Frome, Somerset, England
The most recent EE outage reports came from the following cities: Radstock, Trowbridge, Shepton Mallet, Bruton and Bath.
City | Problem Type | Report Time |
---|---|---|
Radstock | Phone | |
Trowbridge | Phone | |
Shepton Mallet | ||
Trowbridge | Phone | |
Trowbridge | Phone | |
Trowbridge | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
-
Restore Bath
(@RestoreBath) reported
from
Bathford, England
@EE Disappointed? More like ripped off? Buy a new phone and SEPARATELY buy a new plug? So far,so #unsustainable I was told what a loyal, wonderful customer I was for staying with EE but failed to mention I needed a ruddy new plug!!! How? From where? What if I had limited mobility?
-
Restore Bath
(@RestoreBath) reported
from
Bathford, England
@EE Waited week & half for new phone: it comes WITHOUT A PLUG? which has to be PURCHASED SEPARATELY?!! I cant use the handset I have signed up for. Unbelievable. Also, what a waste of plastic - what am I supposed to do with the perfectly good old one? @Ofcom #Sustainability fail
-
Gillian Elson
(@Mrsafrica2006) reported
from
Melksham, England
@EE seems I never got the #emergencyalert
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@EE you can actually give a timeframe on network issues unlike @VodafoneUK who take 2 months to fix problems. That’s what I call quality. Glad to be working for you and @btcareers this year on my apprenticeship.
-
Malcolm Cupis
(@EvelKeevil) reported
from
Keevil, England
@Femi_Sorry @EE Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if you give in to this fascism. #cherishfreedom
-
Steve Nash
(@NotTHESteveNash) reported
from
Trowbridge, England
@littlenaughty38 @MarcAllera @EE After almost 4yrs of promises that it would improve at my home, I was told that it was not going to happen and tech support said “as you are near the end of your contract, you know what to do....leave!” Left for #vodafone, better coverage, speeds and can make/take calls at home!
-
Adam Crawford (XBOX AMB)
(@adz232) reported
from
Bathford, England
@EE A lot of what you said is bs as your 5G is just another 4G network but slightly faster.
-
Hayley Stevens
(@Hayleystevens) reported
from
Bradford-on-Avon, England
Anyone else on @EE struggling to get a decent signal?
-
ジ Gavin Weeks
(@flikQ) reported
from
Bathford, England
@antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!
-
I P
(@cyberco) reported
from
Bathford, England
@EE is there problems with the customer portal can’t log i tii ok any accounts
-
Julian Hensey
(@julianhensey) reported
from
Bathford, England
@EE Amazing service from lady at EE Southgate Street Bath today - shame we couldn’t seal the deal as EE always offer better deals online...
-
Andrew Hudson
(@ukhack) reported
from
Bathford, England
@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
-
Gary
(@rr123xx) reported
from
Trowbridge, England
@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
-
Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@EE I’m trying to unlock an Huawei P30 lite that I got from yourselves in Feb but your website isn’t recognising the IMEI number and Iv spoken to you 3 times on the phone. Keep getting told to go on the website! Please help!!
-
Aaron
(@Aaronj5558) reported
from
North Bradley, England
@EE I’m having trouble accessing #MyEE is there a problem with it generally or just my account? :)
-
Shane
(@ski_57) reported
from
Bathford, England
Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
-
Simon Barbato
(@SiBarbato) reported
from
Atworth, England
@EE have had no phone service in Atworth, Wilts all afternoon and evening. Is there a network problem?
-
Gary
(@rr123xx) reported
from
Trowbridge, England
@EE WHY DO YOU NOT REPLY TO CUSTOMERS? YOU WERE QUICK TO ANSWER THE PHONE WHEN I WAS A NEW CUSTOMER!!!!!!!!!
-
Damian Kinsella
(@damokins82) reported
from
Bathford, England
Brilliant service from Tom @EE Bath retail store. Went in for a sim swap, due to having to reset my iPhone. Done & dusted in 5 minutes - that is so good 😀😀😀
-
Roland Millward
(@RolandMillward) reported
from
Trowbridge, England
@ee sat outside BA14 0ED and no 3G let alone 3G. Main part of town and a minimum signal. #fail
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
BratbyBlues81
(@bratby81) reported
@EE why have i o signal at all unless i use wifi?? Useless as usual. Shock it keeps happening because my contract is up
-
Margaret P Houston
(@HoustonMargaret) reported
@EE Sure. What information should I include? The text I received from you contains the information about the network instability that is coming. I am presuming you are offering your customers a discount to cover this lack of service.
-
Sarah ❤️ 🏴
(@CsarahBenson) reported
@EE why is my WiFi still down after a week?? Why hasn’t your ‘incident’ been resolved???
-
M
(@EversonME) reported
@EE signal at Paddington is beyond crap. 5G was meant to solve the traffic problem but hasn’t done a thing
-
Darren Tredgett
(@DazAlibander) reported
@EE what’s the story with EE wi/fi auto on the underground? Never connects yet doesn’t allow use of the Virgin service? Shambles!
-
TheSnakesVenom
(@TheSnakesVenom) reported
@ee been on online chat waiting over a hour still no one there Joke customer service
-
Levitated
(@levitated) reported
@EE Still no response. You messed up the upgrade. And you’ve broken my connection. Absolute shambles.
-
Mary reed
(@simonreed17) reported
@EE no network all day. Promised a callback at 5.15....maybe you meant a.m?
-
JP
(@JPickers96) reported
@EE I have recently upgraded and my BT sport app on my TV now is not working even with the benefit being active, any help?
-
Sonny
(@SonnySKaushal) reported
Hi A message from one of your customers I might even say a customer since the very beginning. I have a back order for an #applewatchultra and while I know #ee were waiting for stock from #Apple I’ve had no update, zero, nought, nothing, no ETA complete radio silence from @EE.