EE Outage in Melksham, Wiltshire, England

@EE WHY DO YOU NOT REPLY TO CUSTOMERS? YOU WERE QUICK TO ANSWER THE PHONE WHEN I WAS A NEW CUSTOMER!!!!!!!!!

@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE

@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can

@EE Disappointed? More like ripped off? Buy a new phone and SEPARATELY buy a new plug? So far,so #unsustainable I was told what a loyal, wonderful customer I was for staying with EE but failed to mention I needed a ruddy new plug!!! How? From where? What if I had limited mobility?

@EE Waited week & half for new phone: it comes WITHOUT A PLUG? which has to be PURCHASED SEPARATELY?!! I cant use the handset I have signed up for. Unbelievable. Also, what a waste of plastic - what am I supposed to do with the perfectly good old one? @Ofcom #Sustainability fail

@EE have had no phone service in Atworth, Wilts all afternoon and evening. Is there a network problem?

Anyone else on @EE struggling to get a decent signal?

@Femi_Sorry @EE Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if you give in to this fascism. #cherishfreedom

@EE is there problems with the customer portal can’t log i tii ok any accounts

@EE Amazing service from lady at EE Southgate Street Bath today - shame we couldn’t seal the deal as EE always offer better deals online...

@EE please help... we’ve had intermittent WiFi for 3 weeks. It was due to be fixed today but didn’t go ahead. I’ve now nearly used all my data. EE is my phone provider & broadband. Heeeelp please!!

@EE I’m having trouble accessing #MyEE is there a problem with it generally or just my account? :)

@N_Aucks09 @EE **** all I can actually use the usless *****. Honestly ****, they put all these class deals online then when you come to try get one its near on impossible

No mobile provider in the uk covers themselves in much glory but @EE are the absolute worst. Honestly the provide you with online deals that you actually cannot obtain, just money scamming bastards

@EE A lot of what you said is bs as your 5G is just another 4G network but slightly faster.

@ee sat outside BA14 0ED and no 3G let alone 3G. Main part of town and a minimum signal. #fail

Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting

@EE has anyone from #EE ever travelled from Bristol to Manchester by train and experienced quite the worst connectivity I have ever seen in the UK - not even 3G for the majority of the journey! Looking forward to @Blu_Wireless providing #5G powered trackside Wifi in future.

@littlenaughty38 @MarcAllera @EE After almost 4yrs of promises that it would improve at my home, I was told that it was not going to happen and tech support said “as you are near the end of your contract, you know what to do....leave!” Left for #vodafone, better coverage, speeds and can make/take calls at home!

@EE No it didnt. This is the same albeit slightly modified solution that @GoogleUK suggests. Neither solution has worked. I have also tried a factory reset. I will try a new SIM and let you know what happens!

@EE been trying for days but on hold an hour plus. 4g down, could you contact to resolve. Thanks

Your phone upgrade prices are stupid. It’s a ******* phone. £71 a month for a ******* mini. Leg it @EE

@EE absolutely disgusted with the service I’ve received from you. Completed a 2 year contract in November and called to cancel my co tract, stating that I didn’t want to carry my number to another network. Shocked to find that you have charged me over £70 for Dec and Jan.

@JosephGreentree @sonyxperia @EE You can backup your phone still by pulling the menu down from the top of your screen and select the settings cog

@JosephGreentree @sonyxperia @EE Will that fix it?

@TrickyTreesDave @sonyxperia @EE Absolutely bloody ridiculous, from both of these companies. Why wasn't this properly tested before pushing out. Now ive got to factory reset - to fix their piss poor judgement.

@EE We had issues with this prior a couple of years ago and they could find no fault the three times they came out and then the fourth time the guy figured out the problem. I’ll see how it goes tomorrow. I just don’t want to have no internet

@Funkablu @EE EE has better network connection tho, is the tesco one a 3 year contract too

@EE online upgrade, before confirmation says 24hrs delivery, once paid I receive an email saying we will try to deliver within 14 work days, then get a text saying insurance on current handset is cancelled so no cover for potentially 2 weeks very poor currently looking elsewhere

@EE do you want a customer from @O2 I’m may be tempted to switch