EE outages and service status in Brettenham, England

Problems in the last 24 hours in Brettenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brettenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brettenham, England

The most recent EE outage reports came from the following cities: Ipswich, and Stowmarket.

City	Problem Type	Report Time
Ipswich	Internet	22 hours ago
Ipswich	Internet	4 days ago
Stowmarket	Wi-fi	21 days ago
Ipswich	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Brettenham, England

Latest outage, problems and issue reports in Brettenham and nearby locations:

• 
  Martin Richards (@Marjar13) reported 7 minutes ago from Sudbury, England

  @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

• 
  Matthew Frost (@MattFrost216) reported 11 minutes ago from Claydon, England

  @EE Hi EE - you’ve locked me out of my online account after a password reset! Please help!!!

• 
  Ben Lord (@benlorduk) reported 12 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Ben Lord (@benlorduk) reported 17 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  louisa hardy (@lou26chris) reported 36 minutes ago from Sudbury, England

  @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

• 
  Mark Ward (@mark_is_caching) reported 36 minutes ago from Sproughton, England

  @EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance

• 
  Ben Lord (@benlorduk) reported 38 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Mark Ward (@mark_is_caching) reported 57 minutes ago from Sproughton, England

  @EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan (@RyanSP93) reported 6 minutes ago

  @EE trying to connect my new smart hub to the EE app and it keeps saying it can’t. I keep having similar issues like this with your app. Frustrating please help

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 7 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  Holly Gaze (@HollyGaze) reported 9 minutes ago

  @EE Shocking customer service. Have had my time wasted with misinformation and now I have to pay extra for my broadband because of this. I have been with EE for years. No customer loyalty. I do not recommend.

• 
  Sam Gray (@vespasam) reported 10 minutes ago

  @EE The bigger concern is why the seal is broken? I thought the item was New? I have never bought a PlayStation product with a broken seal

• 
  FitBritchickNike (@ALMORAH) reported 12 minutes ago

  @EE Why is your operator refusing to take back and refund my phone which I had bought for £900! And one of the seal is damaged! I am not a customer of EE and I never will be after this treatment but I've just received this phone 2day sealed in a box only 1 seal damaged

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 12 minutes ago

  @EE waiting for my new phone which should have been here yesterday but was a problem with your end. It was sent yesterday but I don't have an order number to track it fully. How do I get this please? I got the text from DPD but it's just stuck at Morley Depot.

• 
  Shaun Adams (@shaundadams) reported 13 minutes ago

  @EE This ain’t going to work. I’ve tried that number and end up in an automated queue. I provided my contact details to allow EE to contact me. Instead I am doing the chasing over an issue I have shown is not what is claimed. I look forward to hearing from you, please!

• 
  Robert Melvin (@Melvin23Rob) reported 13 minutes ago

  @EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks

• 
  DML (@DMLYONDER) reported 14 minutes ago

  @EE you fixed it and withing serval hours its down again EE are a disgrace I want my contract termianted for breach of contract people please dont sign up to EE they lie to you and blame people and just want your money for a **** service

• 
  SithMetal71 (@sithmetal71) reported 15 minutes ago

  @EE why is your website and app totally useless. It is absolute garbage and not fit for purpose. Trying to login is a joke, managing account is a joke. Go back to BT's website.