EE outages and service status in Brettenham, England

Problems in the last 24 hours in Brettenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brettenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brettenham, England

The most recent EE outage reports came from the following cities: Ipswich, Eye, Bury St Edmunds, Sudbury, and Stowmarket.

City	Problem Type	Report Time
Ipswich	Phone	2 days ago
Ipswich	Internet	27 days ago
Ipswich	Wi-fi	27 days ago
Eye	Phone	29 days ago
Ipswich	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Brettenham, England

Latest outage, problems and issue reports in Brettenham and nearby locations:

• 
  Ben Lord (@benlorduk) reported 51 seconds ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  Mark Ward (@mark_is_caching) reported 16 minutes ago from Sproughton, England

  @EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime

• 
  Ben Lord (@benlorduk) reported 18 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  louisa hardy (@lou26chris) reported 26 minutes ago from Sudbury, England

  @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

• 
  Ben Lord (@benlorduk) reported 32 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Martin Richards (@Marjar13) reported 40 minutes ago from Sudbury, England

  @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

• 
  Matthew Frost (@MattFrost216) reported 41 minutes ago from Claydon, England

  @EE Hi EE - you’ve locked me out of my online account after a password reset! Please help!!!

• 
  Mark Ward (@mark_is_caching) reported 60 minutes ago from Sproughton, England

  @EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  huw (@jonsie) reported 6 minutes ago

  @EE Hi - I'm afraid that I don't have the time to navigate your website/or call you ... just letting you know that your customer (account) details used the wrong email address and has none of your onboarding messages. If you have an email address which can be used, let me know

• 
  Tobes (@theGrimey) reported 6 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

• 
  C (@arcpantmcgee) reported 9 minutes ago

  Surely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice

• 
  Sparky (@sparkyuk11) reported 11 minutes ago

  @EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.

• 
  HockeySemp (@HockeySemp) reported 12 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

• 
  sunshine2015 (@iconicdriver) reported 15 minutes ago

  After 30 years with @EE t mobile and mercury decided to jump ship as the best deal they could offer was double the price of another provider. Guess it dont pay to be a loyal customer any more

• 
  Brian Slater (@BrianSlater1976) reported 17 minutes ago

  @EE Reported issue nearly 3 hours ago still ongoing

• 
  Rachel (@RachieP18) reported 17 minutes ago

  @EE disappointed in EE complaints team. Upgraded my phone on the 26th February as part of a deal with a watch and AirPods for £1. Guy who sold it has now left, no voucher for the AirPods and resolution is sending back my phone and watch? You can see in your notes I purchased with

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 21 minutes ago

  @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful

• 
  Jonathan (@Jonfun7Mufc) reported 26 minutes ago

  @EE why is my broadband still down, its been off since 2am........ CF39 9UY. Refunds??????