EE outages and service status in Brettenham, England
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- EE generated 0 outage signals in the last 24 hours around Brettenham, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Brettenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Brettenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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EE Issues Reports Near Brettenham, England
Latest outage, problems and issue reports in Brettenham and nearby locations:
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Mark Ward (@mark_is_caching) reported from Sproughton, England@EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance
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Mark Ward (@mark_is_caching) reported from Sproughton, England@EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime
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Matthew Frost (@MattFrost216) reported from Claydon, England@EE Hi EE - you’ve locked me out of my online account after a password reset! Please help!!!
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louisa hardy (@lou26chris) reported from Sudbury, England@EE trying to unlock phone and the email link to finish is not working snd loading .... HELP
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Martin Richards (@Marjar13) reported from Sudbury, England@EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.
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Ben Lord (@benlorduk) reported from Ixworth, EnglandSo @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2
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Ben Lord (@benlorduk) reported from Ixworth, EnglandAlongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2
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Ben Lord (@benlorduk) reported from Bury St. Edmunds, England@EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Elliker (@MartinElliker) reported@EE @EE @Ofcom - I’m fed up with calling you and getting nowhere - the best support you can give me is getting the premium service I’m paying for up and running and rather than me having to chase you - how about someone gets your act in order and call me - Such a shame are you real?
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Martin Elliker (@MartinElliker) reported@EE I still want to know in presise detail the following a) Why was my complaint closed without consultation with me? b) Why did it take so long to close out the order so I got what I am paying for? c) why wasn’t a team leader interjected into this matter(still not heard from anyone more senior)? d) why wasn’t it me that was doing all the chasing to get a resolution So you’ve apparently been voted the ‘BEST’ 13 years running - now it’s time to prove why and give me answers
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Caustic Chris (@CawSticky) reported@EE (2/2) I also pay £25/mnth for TV which I can get from HBO for about £10....the equipement is 4-5 year old BT stuff that you wouldn't upgrade. All in all I am getting a ***-deal for £70/month. MUCH slower than advertised AND I have never received a contract, + can't find it online
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@bt_uk @AndreaS51917891 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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RageByRich (@RageByRich) reported@picklefork1965 @bmstewart2004 @EE Yeah, EE isn't a rip-off at all, espcially considering at nearly 4 years, we've had one drop-out on broadband and we rarely go below 900Mbps, when their guarantee is 700Mbps. I'm well aware, just with any company, if you ring up, they'll give you the best possible deal. My whole point is, we shouldn't HAVE to ring up. The deals should be there as standard on the app that they so excessively want, everyone to be on. It's not just EE, every major Broadband/Phone/TV company want you to use their apps. For £100/m we get 1Gig Broadband, Now TV Sports, Entertainment, Netflix and Xbox GamePass. My problem is, the broadband is cheaper for me to let it run the contract down from EE and then apply through my credit card company and get the same broadband speeds at half the price for the same 24 month contract.
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They call me Shrugs (@Cooksley) reported@EE I gave up, but the backup service is a nonsense
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Craig Newby (@Newby13Craig) reportedAnyone having problems getting thou to @EE last 4 Calls were holding over 40 minutes at a time
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Naomi Langford-Wood (@NaomiLWood) reported@EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.
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Martin Elliker (@MartinElliker) reported@EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time ofcom was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩
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Simon Oliver (@TonyRome51) reportedHey @EE your engineer has been & fitted new broadband at my in laws today. Despite your assurances over the phone your engineer was the smarmiest, clever arse **** who ever walked & it would seem incredibly rude to boot . And the TV & telephone don’t work either.