EE outages and service status in Brettenham, England

Problems in the last 24 hours in Brettenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brettenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Brettenham, England

Latest outage, problems and issue reports in Brettenham and nearby locations:

• 
  Ben Lord (@benlorduk) reported 9 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Ben Lord (@benlorduk) reported 10 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  Matthew Frost (@MattFrost216) reported 27 minutes ago from Claydon, England

  @EE Hi EE - you’ve locked me out of my online account after a password reset! Please help!!!

• 
  Ben Lord (@benlorduk) reported 31 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

• 
  Mark Ward (@mark_is_caching) reported 32 minutes ago from Sproughton, England

  @EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance

• 
  Martin Richards (@Marjar13) reported 35 minutes ago from Sudbury, England

  @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

• 
  louisa hardy (@lou26chris) reported 39 minutes ago from Sudbury, England

  @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

• 
  Mark Ward (@mark_is_caching) reported 55 minutes ago from Sproughton, England

  @EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Gray (@Monetization26) reported 4 minutes ago

  @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.

• 
  Mark H (@Lordylord) reported 4 minutes ago

  @EE your tnt sports activation process is virtually non existent online. Wasted 45mins of my life before resorting to having to wait in queue for telephone support (god knows how much more waiting is needed there)

• 
  Stuart1959 (@StuartT34021273) reported 5 minutes ago

  @Samishlol @EE I'm paying my contract off as it works out cheaper than paying the amount for a service I mistakingly taken up on my recent upgrade for next 24 months & when my TV & Broadband contract finishes that will be cancelled as well

• 
  Edwin Fuller (@EdwinFuller1) reported 5 minutes ago

  @EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.

• 
  dora (@ratgirl468) reported 13 minutes ago

  I just have to say, EE WiFi @EE IS THE SHITTEST FUCJING WIFI EVER TO EXIST. SKY HAS BETTER WIFI THAN YOU PAL. I’d rather **** in my hands and clap for an hour every day than go on record and say EE has decent WiFi. Honestly what does the owner do for a living ?

• 
  Anthony Savage BSc (@TS77UK) reported 13 minutes ago

  @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

• 
  Martin Elliker (@MartinElliker) reported 17 minutes ago

  @EE I still want to know in presise detail the following a) Why was my complaint closed without consultation with me? b) Why did it take so long to close out the order so I got what I am paying for? c) why wasn’t a team leader interjected into this matter(still not heard from anyone more senior)? d) why wasn’t it me that was doing all the chasing to get a resolution So you’ve apparently been voted the ‘BEST’ 13 years running - now it’s time to prove why and give me answers

• 
  Jim Gardiner (@jimmyg1972) reported 17 minutes ago

  @EE @birthdaycakexo I agree.....EEs only answer is check the coverage....the signal in Falkirk has been dreadful for years.....value for money is about 1 out of 10....time to move network shortly...

• 
  Alan Aiken (@AlanAiken) reported 19 minutes ago

  @EE EE, your broadband service stopped in my flat yesterday. I can’t reach you by mobile as it takes me via a web link to an on line webpage to report a fault. Having done this I receive a text message to say I don’t have an account with EE??!! If that is the case then why are you taking money from my bank account. This is really trashy service and rather than run around in circles for the next 3 months I will switch. But how can I cancel an account that does not exist? What a total shower.

• 
  bootsy (@bootsy1989) reported 22 minutes ago

  @ee sort ur ****** connection out charge top dollar for **** that cuts off every day