EE outages and service status in Brettenham, England

Problems in the last 24 hours in Brettenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brettenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Brettenham, England

Latest outage, problems and issue reports in Brettenham and nearby locations:

• 
  Matthew Frost (@MattFrost216) reported 4 minutes ago from Claydon, England

  @EE Hi EE - you’ve locked me out of my online account after a password reset! Please help!!!

• 
  louisa hardy (@lou26chris) reported 8 minutes ago from Sudbury, England

  @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

• 
  Mark Ward (@mark_is_caching) reported 13 minutes ago from Sproughton, England

  @EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime

• 
  Mark Ward (@mark_is_caching) reported 33 minutes ago from Sproughton, England

  @EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance

• 
  Martin Richards (@Marjar13) reported 42 minutes ago from Sudbury, England

  @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

• 
  Ben Lord (@benlorduk) reported 43 minutes ago from Ixworth, England

  So @EE failed to put a spending cap on one of my business lines in October - over £430 of spend that this should have prevented and they’ve offered me £30 compensation for service failure! All the years I’ve been a customer and they offer no loyalty whatsoever 1/2

• 
  Ben Lord (@benlorduk) reported 52 minutes ago from Bury St. Edmunds, England

  @EE All types of data coverage has been horrendous in IP31 this week. Phone signal has been very weak too. What’s going on as you’re usually excellent?

• 
  Ben Lord (@benlorduk) reported 53 minutes ago from Ixworth, England

  Alongside this @EE fails to grasp they have mis-sold the spending gap by failing to tell me what it did/didn’t include. In recognition of over 10 years loyalty to them, they’ve dismissed my complaint and referred to the ombudsman! Shocking display of customer service! 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Gray (@Monetization26) reported 8 minutes ago

  @EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!

• 
  MsVictoria (@MsVictoria2) reported 12 minutes ago

  @EE Already done that. They were no help. Flatly refused to provide an extender which Sky did without question. There doesn’t appear to be any way to provide feedback to EE. I don’t have a TV license. I do not want to be able to see BBC. I can delete from Firestick but not from EE.

• 
  Danny Healy (@DannyHealy9) reported 12 minutes ago

  @EE Your agent was supposed to email me the bill's and the non existent emails I never received telling me the line was going to be cut off, I still have not received them. This problem is above your agent's pay grade, in fact I don't understand why you have a customer service.

• 
  Edwin Fuller (@EdwinFuller1) reported 15 minutes ago

  @EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.

• 
  Jack 💛💙 (@ItzJack1995) reported 15 minutes ago

  @whatdoumeantho @EE Nope! I got sent in a circle of Jargon and just gave up very disappointed as i have been an EE customer for over 10 years

• 
  Irene Obrien (@scotlabnurse7) reported 17 minutes ago

  @Hepworthclare @EE I can't even get customer service. Preferred it when it was @bt

• 
  Dunkybhoy67 (@dunkybhoy67) reported 17 minutes ago

  @EE Hi, my Spotify bill has been took by ee but Spotify saying they never received it and have cut me off?

• 
  Mr Gray (@Monetization26) reported 20 minutes ago

  @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.

• 
  joe bloggs (@thebadgerf1) reported 22 minutes ago

  @EE It’s not just EE it’s sky mobile also and most other networks . Everyone I know moans about poor signal no matter where they are! Why is the service so bad?

• 
  Pivozaur_ess ⏸️ (@P1vozaur) reported 24 minutes ago

  @EE I have a couple questions about your phone repair services. Is there a phone/email/another medium to ask them? Not a network customer.