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EE Outage Report in Bishop Auckland, County Durham, England

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The latest reports from users having issues in Bishop Auckland come from postal codes DL14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Bishop Auckland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Bishop Auckland, County Durham, England 01/26/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bishop Auckland, County Durham, England

The most recent EE outage reports came from the following cities: Bishop Auckland, Darlington, Durham, Barnard Castle and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland Phone
United KingdomDarlington Phone
United KingdomDurham Internet
United KingdomDarlington Phone
United KingdomDurham Internet
United KingdomDarlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bishop Auckland, England

Latest outage, problems and issue reports in Bishop Auckland and nearby locations:

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • pdt9080 Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelJonesJTL Michael Jones (@MichaelJonesJTL) reported

    @Leoniep_80 @EE They seem to be saying one thing to one customer and something different to another! Seems like the customer service/digital team haven’t really been given the information.

  • RY4N_W00D5 Ryan Woods (@RY4N_W00D5) reported

    @EE Hey, I heard your Group call service is coming to an end? 😳 Will something replace this? It’s very useful when needing a group call for whatever reason 😩

  • samfran09804163 samfran (@samfran09804163) reported

    @EE @tanyamawele Hello when does 10% off broadband to existing customer expire? What date??? @EE

  • snaithboy Sean Snaith (@snaithboy) reported from Weymouth, England

    @EE 1/2 I did DM you yesterday. But have had no response. Have tried again today to solve this issue. Please see below. Can you help please.....

  • chaznich Charlotte Nicholson (@chaznich) reported

    @EE Hi, I'm trying to upgrade my phone because it's broken, only I need a pin for the security check which I can't get because, as I said, phone is broken. Can the pin be texted to my husband's phone? I also couldn't get any assistance via online chat & can't call 150, obviously

  • lousygameruk_ LousyGamerUK_ (@lousygameruk_) reported

    Hey @EE wanting to send back my old iPhone but not received the packaging - help please?

  • HarveyDale12 Harvey Dale (@HarveyDale12) reported

    @EE About 3 weeks but it has never been the best

  • Ottisb Mr Oats (@Ottisb) reported

    @EE I have to say your service is appalling. I ordered a simcard and was talk it would be sent by Royal Mail fair enough but it was sent by dpd and I’ve been charged £6 I was misadvised also only getting 80gb of my 160 gb as promised what the hell is going on? Trust pilot it is

  • natt40 Nat T (@natt40) reported

    @EE do you actually have a customer service dept??

  • wessexski109 Richard Mikolajewski (@wessexski109) reported

    @EE You get nothing for being a loyal customer with ee