Freeview

Freeview Outage Report in St Helens, St. Helens, England

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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freeview Outage Chart in St Helens, St. Helens, England 01/19/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (92%)

    TV (92%)

  2. Total Blackout (4%)

    Total Blackout (4%)

  3. Internet (1%)

    Internet (1%)

  4. Wi-fi (1%)

    Wi-fi (1%)

  5. Phone (1%)

    Phone (1%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Freeview outage reports came from the following cities: Runcorn, Liverpool, Newton-le-Willows, Wigan and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn TV
United KingdomLiverpool TV
United KingdomNewton-le-Willows TV
United KingdomWigan TV
United KingdomLiverpool TV
United KingdomNewton-le-Willows TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • radio_caroline Trains (@radio_caroline) reported from Haydock, England

    One of best films ever made is on at at 9pm on Freeview channel 33 5 Action Film Black Hawk down

  • karlmcintyre Karl McIntyre (@karlmcintyre) reported from St Helens, England

    @drewhill79 @VodafoneUK @MattJConnor @StHKHIS Same here. BT got the 150 mb and it flies. Good support and I stream everything!! Don’t even have normal freeview.

  • annmurphy_wigan Ann Murphy (@annmurphy_wigan) reported from Wigan, England

    @FreeviewAdvice Well, after waiting 2 weeks for a Freeview engineer we are told we need a new aerial. Also, they can’t help us because we have Sky! So they change Winter Hill and now we have to pay. Why didn’t they say this 3 weeks ago...😳

  • Robbo72uk Andy Roberts (@Robbo72uk) reported from Southport, England

    Virgin tv and broadband gone down yet again. Resorting to Freeview right now. The picture quality is actually much better than Virgin...AND no glitches and constant picture breakup!!

  • quodignoratum Myles Winstone (@quodignoratum) reported from Warrington, England

    @TalkingPicsTV Definitely. We struggle getting Freeview and as you’re not on BT TV I’m missing my fix!

  • m7leicauser Andy Barton (@m7leicauser) reported from Comberbach, England

    @FreeviewTV Thanks to Dan at Freeview, the aerial-out retune x2 seems to have cured the problem. 👍

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @jaxlfc_jj @YaTerrynorris70 It’s not restricted to the BBC. If you watch or record live TV on any channel - either through your TV or through a website - then you need a TV licence. This applies whether you receive Freesat, Freeview or a pay-TV service in your home, & whether or not you watch BBC channels.

  • groovicat groovicat 💚 (@groovicat) reported from Adlington, England

    @Sillyshib Heartbeat, ssshhh, it's never been off. You can watch Heartbeat every day on freeview

  • bulldogbyrne julie byrne (@bulldogbyrne) reported from Hindley, England

    Why do I keep paying for TV service which is shit @BTGroup I get better service on indoor freeview aerial

  • 2013jamiepep James Pepperd (@2013jamiepep) reported from St Helens, England

    I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia

  • Toffeewolfie Philip whitehurst (@Toffeewolfie) reported from Liverpool, England

    @rlwjones @Nick_Metcalfe @MarkyBunny They made one champions League game per round free to air..usually the crap games though..they used to have a channel on Freeview..

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • 2461Steve Steve (🎗) (@2461Steve) reported

    @LMenhenott @Rob_E_Dresser I’m. Not sure I can cancel mine, even with Wi-Fi get Freeview and can’t turn that off

  • pbwake65 Peter Wakefield (@pbwake65) reported

    Digital Transmission: In 1997, the BBC was compelled to sell off its domestic transmission networks, which eventually became part of Arqiva. This company now manages the infrastructure for the UK's current Digital Terrestrial Television (DTT) network (known as Freeview).

  • pbwake65 Peter Wakefield (@pbwake65) reported

    Digital Transmission: In 1997, the BBC was compelled to sell off its domestic transmission networks, which eventually became part of Arqiva. This company now manages the infrastructure for the UK's current Digital Terrestrial Television (DTT) network (known as Freeview).

  • Derek959Derek DEREK HUNT (@Derek959Derek) reported

    @GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.

  • Derek959Derek DEREK HUNT (@Derek959Derek) reported

    @GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.

  • 2461Steve Steve (🎗) (@2461Steve) reported

    @LMenhenott @Rob_E_Dresser I’m. Not sure I can cancel mine, even with Wi-Fi get Freeview and can’t turn that off

  • Derek959Derek DEREK HUNT (@Derek959Derek) reported

    @GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.

  • Derek959Derek DEREK HUNT (@Derek959Derek) reported

    @GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.

  • Derek959Derek DEREK HUNT (@Derek959Derek) reported

    @GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.

  • Derek959Derek DEREK HUNT (@Derek959Derek) reported

    @GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.