Giffgaff outages and service status in Wembley, England

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wembley, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, and Ruislip.

City	Problem Type	Report Time
Hammersmith	Internet	5 days ago
Ruislip	Internet	1 month ago
Hammersmith	Internet	1 month ago
Hammersmith	Phone	4 months ago
Hammersmith	Phone	5 months ago
Hammersmith	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Giffgaff Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  jason k (@Benjakev) reported 2 minutes ago from Hammersmith, England

  @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

• 
  Karen Reekie (@catskidschaos) reported 5 minutes ago from Richmond, England

  If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

• 
  DJ Rowland Samuel (@djrowsam) reported 19 minutes ago from Paddington, England

  @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

• 
  Wukah (@SoundsWukah) reported 22 minutes ago from Brentford, England

  @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

• 
  Ewan Stevenson (@EwanJStevenson) reported 29 minutes ago from Harrow Weald, England

  @giffgaff plz can you help. I am waiting for a refund for a returned phone.

• 
  Neil Jackson (@drneil667) reported 43 minutes ago from Harlesden, England

  @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

• 
  jenny vaughan (@DrJennyVaughan) reported 59 minutes ago from Hammersmith, England

  @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @WillmerGA We're a web based company, so we don't have any offices or shops. All our help can be provided online. - giffgaff Jeanette

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @MarkSparx2 If the live chat has cut off Mark, and you've been referred to our agents, it may be that the keywords used suggested an account issue and not a phone issue. Please try this again to speak to our live chat team. - giffgaff Jeanette

• 
  Jon Thompson (@JohnnyFocal) reported 10 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  John Bull (@54JohnBull) reported 16 minutes ago

  @Glen11Glen @dbcxptures That sounds fair. GiffGaff could be cheaper by a couple of pounds but little in it. Others have also mentioned the O2 network is pretty rubbish for mobile internet.

• 
  Leila - レイラ (@twistedhumanoid) reported 18 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  9 wine (@Wine92023) reported 19 minutes ago

  @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

• 
  sable (@SableVex) reported 20 minutes ago

  @madcow42 @dbcxptures I’ve seen a few say about price, idk about that I just do like £15 a month payg and it does me. But yea I think giffgaff runs on o2, that’s who I was with and yea same absolute ziggy ****.

• 
  Pac Amaru Shakur (@Tupac_19961996) reported 20 minutes ago

  @RolandMbang01 @instablog9ja I have unlimited data with giffgaff uk and I pay £15 every month through direct debit and i connected my smart tv 📺 my laptop 💻 my other gadgets using this unlimited data 📈 this guy is talkin nonsense wtf he’s a criminal smh

• 
  Simon (@Simonli127) reported 25 minutes ago

  Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

• 
  giffgaff (@giffgaff) reported 28 minutes ago

  @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2