Giffgaff outages and service status in Wembley, England

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Karen Reekie (@catskidschaos) reported 3 minutes ago from Richmond, England

  If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

• 
  jenny vaughan (@DrJennyVaughan) reported 14 minutes ago from Hammersmith, England

  @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

• 
  Wukah (@SoundsWukah) reported 26 minutes ago from Brentford, England

  @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

• 
  DJ Rowland Samuel (@djrowsam) reported 37 minutes ago from Paddington, England

  @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

• 
  Neil Jackson (@drneil667) reported 37 minutes ago from Harlesden, England

  @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

• 
  Ewan Stevenson (@EwanJStevenson) reported 50 minutes ago from Harrow Weald, England

  @giffgaff plz can you help. I am waiting for a refund for a returned phone.

• 
  jason k (@Benjakev) reported 59 minutes ago from Hammersmith, England

  @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Leach (@TomLeach1291591) reported 6 minutes ago

  @giffgaff Post code is nr18 0xz Norfolk area. It's been crap for 10 days or so and I've lost earnings because of it ! 😔 U claimed last week it would be sorted then u just changed the date . Says 8pm tonight will be back on but I doubt that. Works fine midnite time. It's a joke .

• 
  daryl greaves 💭 (@greavesdaz) reported 15 minutes ago

  @giffgaff is there an issue with signal in the DE11 area? Can’t get any signal at all unless connected to WiFi

• 
  kazzie (@kazzie222) reported 16 minutes ago

  Hi @giffgaff can you send me the instructions of how to get a refund from my account credit , unfortunately due to your service not being available to me due a faulty mast I’ve had to change provider , shame because up until then the service was good

• 
  Kyah_Music (@KyahMusic) reported 18 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  d. (@SugrPuft) reported 20 minutes ago

  @AbsoluteLeaNot @thecapitalistw Literally, joined Giffgaff to save £2/month, big error. Voxis signal is goated, just ordered an ESim.

• 
  Mark1165 (@MarkC1165) reported 22 minutes ago

  @giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.

• 
  zaf (@zaffyzak) reported 22 minutes ago

  @giffgaff Yeah no, same bloody script all the ******* time! Bye I’m moving to other network that’s more reliable

• 
  DOBO (@LouisDobo) reported 22 minutes ago

  @giffgaff Please help me out before I join another company...

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 24 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  giffgaff (@giffgaff) reported 30 minutes ago

  @Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade