Giffgaff outages and service status in Welling, England

Problems in the last 24 hours in Welling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Welling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Welling, England

Latest outage, problems and issue reports in Welling and nearby locations:

• 
  Sofi Summers (@sofiloco) reported 3 seconds ago from Hackney, England

  @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 3 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Agathe (@Agathi0usssss) reported 4 minutes ago from Poplar, England

  @giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!

• 
  Richard Anthony Lloyd (@richardlloydact) reported 12 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported 12 minutes ago from Camberwell, England

  Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

• 
  Lashan (@LashanStuff) reported 16 minutes ago from Camberwell, England

  @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

• 
  gracialnation (@GracialNation) reported 16 minutes ago from Hackney, England

  @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

• 
  Agathe (@Agathi0usssss) reported 16 minutes ago from Hackney, England

  Am I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡

• 
  Richard Anthony Lloyd (@richardlloydact) reported 17 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  🅡🅨🅐🅝 (@Ryanclairmont) reported 19 minutes ago from Ilford, England

  Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

• 
  Wang Lin (@AzukaFred) reported 20 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  jacek wojt (@jacekwojt) reported 27 minutes ago from Bromley, England

  @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

• 
  Lashan (@LashanStuff) reported 31 minutes ago from Camberwell, England

  @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

• 
  PG tweets (@PaulGrayburn) reported 33 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Mr Wellington (@Bukom_Boy) reported 36 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Sophie 💕 (@SophieGudge_) reported 40 minutes ago from Stratford, England

  @l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!

• 
  ric (@ric_mc) reported 44 minutes ago from Hackney, England

  @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

• 
  ric (@ric_mc) reported 45 minutes ago from Hackney, England

  @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

• 
  Gezza (@JelllyBeaan) reported 45 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported 59 minutes ago from Bexleyheath, England

  R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  heilier (@HHeilier) reported 5 minutes ago

  After reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights

• 
  giffgaff (@giffgaff) reported 6 minutes ago

  @alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann

• 
  Rhoda (@UkRhoda) reported 6 minutes ago

  @giffgaff How can a “service” company run with zero customer service/help and no phone number? What nonsense! Scammers!

• 
  Martin (@martinrue) reported 17 minutes ago

  @robj3d3 @IMAC2 @ThreeUK Ah dude that sucks. FWIW, I use giffgaff and they're happy so long as you top up every few months.

• 
  Anna Hanchard (@AnnaHanchard) reported 18 minutes ago

  @giffgaff Could you please tell me why mine & daughters phones are constantly switching to emergency calls only? Also phones keep trying to connect to 5g which we don't have here - TA20 3SZ. My phone right now has 5 and award arrow. There doesn't appear to be any mast problem.

• 
  giffgaff (@giffgaff) reported 19 minutes ago

  @hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah

• 
  Snake Konginchrist (@SnakeKongin) reported 24 minutes ago

  giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

• 
  global thinktank hq (@lott1emusic) reported 28 minutes ago

  @giffgaff help me I have 2 bars signal and nothing works

• 
  Michelle🇺🇦 (@Mishishell) reported 28 minutes ago

  @giffgaff been having problems with data all day

• 
  Steve (@alpherah) reported 31 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse