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Giffgaff

Giffgaff outages and service status in Welling, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Welling, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 67% Internet (67%)
  • 33% Total Blackout (33%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Welling, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Welling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Welling, England

The most recent Giffgaff outage reports came from the following cities: Hackney, Bromley, and Newham.

CityProblem TypeReport Time
Hackney Internet 11 days ago
Bromley Internet 21 days ago
Newham Total Blackout 30 days ago
Newham Internet 1 month ago
Hackney Internet 1 month ago
Hackney Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Welling, England

Latest outage, problems and issue reports in Welling and nearby locations:

  • JelllyBeaan
    Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • AzukaFred
    Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • CliveJGoodwin
    Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

  • Bukom_Boy
    Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Agathi0usssss
    Agathe (@Agathi0usssss) reported from Poplar, England

    @giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • nealdcruz
    Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • CoronaSinger
    🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • Ryanclairmont
    🅡🅨🅐🅝 (@Ryanclairmont) reported from Ilford, England

    Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

  • Loucathwil
    ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • jacekwojt
    jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Agathi0usssss
    Agathe (@Agathi0usssss) reported from Hackney, England

    Am I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • SITINHELLWITHU_
    Aly&AJ Shady Facts (@SITINHELLWITHU_) reported

    @mythical_kat The uk isn’t real what do you mean a cell service provider is called giffgaff 😭

  • giffgaff
    giffgaff (@giffgaff) reported

    @JenniferOsl2013 Hi Jennifer. Oh, dear we understand how inconvenient that sounds. . Please send us a private message with a screenshot of the error you're having, so we can help you further. - giffgaff Gavin

  • baluster57785
    Baluster (@baluster57785) reported

    @giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?

  • Michael70481373
    michael112411 (@Michael70481373) reported

    @giffgaff @realNyarime If you want to solve the problem,stop using the template response first.I asked the agent about the PAC refund,and they responded “Upon reviewing your account, our systems confirmed …..”,It’s has nothing to do with my question.

  • AnnaHanchard
    Anna Hanchard (@AnnaHanchard) reported

    @giffgaff Are there mast problems at TA20 3SZ??? Constantly getting Emergency calls only or E or trying to connect to 5g which we haven't even got. No reliability at all and 2 of us are in giffgaff Daughter is trying to run a business and it's hopeless.

  • Simonli127
    Simon (@Simonli127) reported

    Dear Ofcom Complaints Team, ​I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom

  • DragonWolf5589
    Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network

  • 54JohnBull
    John Bull (@54JohnBull) reported

    @Glen11Glen @dbcxptures That sounds fair. GiffGaff could be cheaper by a couple of pounds but little in it. Others have also mentioned the O2 network is pretty rubbish for mobile internet.

  • osbourne71240
    Rob Osbourne (@osbourne71240) reported

    @giffgaff I come to the conclusion that that giffgaff is just crap network got 3 bars 5g and active goodie bag and no Internet. #giffgaff is 💩

  • giffgaff
    giffgaff (@giffgaff) reported

    @fergus_kiely Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2