Giffgaff

Giffgaff Outage Report in Wallsend, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Wallsend, Borough of North Tyneside, England 12/11/2025 15:30

December 11: Problems at Giffgaff

Giffgaff is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • kksinn ... (@kksinn) reported

    @giffgaff It isn’t a problem with my bank. I’ve confirmed this with them. Also when I’ve asked a family member to try on a laptop with a different card, the same issue occurs so it is obviously a problem on your end.

  • chris_davies11 Chris Davies (@chris_davies11) reported

    @giffgaff if I was to leave your network would you refund any credit I have left or would it be lost, I'd be looking at porting number out as well

  • benno44775 Beano (@benno44775) reported

    @_realFIFA @giffgaff You tried airplane mode off and on ? Usually when my network is poor I will do this.

  • kksinn ... (@kksinn) reported

    @giffgaff I’m trying to purchase a phone but it keeps saying there’s a problem with my card and the same when I try another one? Why don’t you want my money?!?

  • VBScab VBScab (@VBScab) reported

    @giffgaff Trying to contact you about the non-arrival of a SIM I ordered but your help system refuses to get past the verification code entry screen. Tried all 3 browsers on desktop & mobile, get same result

  • mnd1n liya (@mnd1n) reported

    so so embarrassing when i miss calls cause i know they’re gonna be hit with the ‘ this is the giffgaff voicemail service’ AGHHHHHHHH SO PEAK

  • PaulDaly_ Paul Daly (@PaulDaly_) reported

    @giffgaff This is the issue. I need to get this resolved now. Sending chats and waiting 24 hours for a message to resolve an issue on your side isn’t ideal. Is there a contact number I can call instead?

  • ray_wilson71 Dr. Raymondo Wilson III 🇬🇧 (@ray_wilson71) reported

    @laurendeboneill This is my 6th Twitter account, I think. To get back on twitter, after suspension, means having a new telephone number and a new email address. What I had to do is: 1. Purchase a giffgaff sim from argos for a quid. 2. Pay giffgaff £6 for a basic service...

  • katiem565 Katie Mills (@katiem565) reported

    @__Myron__ @giffgaff It’ll be 4 weeks tomo! They couldn’t replace phone so I asked for a refund, they’ve just given me £149…for an £800 phone, they’re a joke! Impossible to contact and impossible to resolve any problems

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @kksinn We're not aware of any issues on our end. Are you able to send us a screenshot please? - giffgaff Tasbiya