Giffgaff outages and service status in Swanscombe, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  Richard Anthony Lloyd (@richardlloydact) reported 16 seconds ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  🅡🅨🅐🅝 (@Ryanclairmont) reported 10 minutes ago from Ilford, England

  Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

• 
  PG tweets (@PaulGrayburn) reported 12 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  John H (@Johndartspur) reported 15 minutes ago from Gravesend, England

  @giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help

• 
  ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported 22 minutes ago from Bexleyheath, England

  R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

• 
  Mr Wellington (@Bukom_Boy) reported 26 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Wang Lin (@AzukaFred) reported 28 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Gezza (@JelllyBeaan) reported 31 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 59 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 60 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JupitersBindi (@JupitersBindi) reported 5 minutes ago

  @ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.

• 
  Simon (@Simonli127) reported 6 minutes ago

  @giffgaff @EdisonChu10 You never clearly informed customers of any time limit, such as 14 or 30 days. This is misleading and feels like consumer fraud.

• 
  Palestine Action Supporter🇵🇸✊🇱🇧 #FYEM💰🍑 (@Bliadhnaichean) reported 9 minutes ago

  Tried to follow the 'Manual Roaming' process, attempted to sign on to 'Vodafone 4G', all but 'O2-4G' & 'O2-2G' come up 'Forbidden Network' @giffgaff. So, signed back on to 'O2-4G' Network, & tried sending myself a Text, as I have before, but only get the 'Sent' version show up.

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 10 minutes ago

  @O2 @giffgaff I kindly request you not to deactivate my SIM +44 7935 828383. I’m currently in Pakistan, but this UK number is very important to me because several of my official accounts are linked to it. Please help me keep the number active. I would really appreciate your suppo

• 
  Tom Adamczewski (@tmkadamcz) reported 13 minutes ago

  @Manderljung Yeah it's very bad, on average, though having trouble while outdoors in central London does not match my experience. I'm on giffgaff fwiw, I think it's one of the cheapest ones. Would definitely pay more for better!

• 
  curn96 (@ACurnick) reported 13 minutes ago

  @giffgaff @samuelb06214426 This is why I left giffgaff coz there is no decent customer service

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah

• 
  rae (@Echo38N) reported 14 minutes ago

  @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!

• 
  Michelle🇺🇦 (@Mishishell) reported 16 minutes ago

  @giffgaff been having problems with data all day

• 
  John Aitken (@johnait72020789) reported 21 minutes ago

  @giffgaff my bank account the other day was hacked but the bank stopped it so my account is blocked until I get my new card. My month payment hasn’t gone through because of this issue