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Giffgaff

Giffgaff outages and service status in Sunderland, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Sunderland come from postal codes SR3 .

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Giffgaff outage reports came from the following cities: Sunderland, and Newcastle upon Tyne.

CityProblem TypeReport Time
Sunderland Phone 20 days ago
Newcastle upon Tyne Phone 1 month ago
Borough of North Tyneside Phone 3 months ago
Gateshead Internet 1 year ago
North Shields Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and canโ€™t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • LeslieBrown953
    Leslie Brown ๐Ÿ๐Ÿ’›๐Ÿ–ค๐Ÿ’›๐Ÿ–ค๐Ÿ’›๐Ÿ (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • MeInSunderland
    #ImMe | #SAFC | ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿณ๏ธโ€๐ŸŒˆ (@MeInSunderland) reported from Sunderland Bridge, England

    ๐Ÿšจ Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • chrismayes
    .๐Ÿ’™#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • SixCylinderDean
    Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, itโ€™s almost impossible to even load twitter.

  • ScooterRiderFMX
    ๐Ÿณ๏ธโ€๐ŸŒˆ #ImMeWhoAreYou ๐Ÿณ๏ธโ€๐ŸŒˆ (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. Iโ€™ll be glad when I ditch @giffgaff

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • GosforthHotel
    The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • TyneTom
    Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • nathanlawsn
    Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff Iโ€™ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so Iโ€™m beginning to think itโ€™s actually an iOS issue rather than a problem with the network.

  • MeInSunderland
    #ImMe | #SAFC | ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿณ๏ธโ€๐ŸŒˆ (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff Itโ€™s on its way back but why annoyed me was that @giffgaff didnโ€™t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • C_W_T_F
    CakeBake (@C_W_T_F) reported

    @giffgaff hi, im having trouble with network. I ca get online but streaming is very poor and cannot make or receive calls. I have switched on and off, call settings are all on/the right settings. Please help

  • WhoDeyFromUK
    Who Dey From UK (@WhoDeyFromUK) reported

    @giffgaff full signal and 4G yet mobile internet is not workingโ€ฆ yโ€™all having issues?

  • DanielJupp38418
    Daniel Jupp (@DanielJupp38418) reported

    @giffgaff No I canโ€™t because x has decided to ask me for encryption key Iโ€™ve never set up

  • stitch_83
    Pete Lawson (@stitch_83) reported

    Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still canโ€™t send messages, access voicemail or receive callsโ€ฆ agent responses just say thank you for your patience please bear with us. Really poor customer service โ€ฆ.

  • giffgaff
    giffgaff (@giffgaff) reported

    @Don_Felipe007 Virgin Media and O2 merged and giffgaff runs on the O2 network. - giffgaff Ann

  • kazzie222
    kazzie (@kazzie222) reported

    @giffgaff Awful customer service , seriously ๐Ÿ˜ก

  • fred6279
    Fred (@fred6279) reported

    @KyleTSpence @MartinSLewis @O2 Their prices are horrible though, and their Giffgaff MVNO has worse speeds than proper O2 unlike ID Mobile/Voxi which are just as fast as Three/Vodafone.

  • guidoacasa
    ***** Acasa (@guidoacasa) reported

    @SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.

  • TheBossnME
    Mark ๐Ÿˆโ€โฌ› ๐Ÿˆโ€โฌ› (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica Virgin Media are ๐Ÿ’ฏ with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

  • giffgaff
    giffgaff (@giffgaff) reported

    @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade