Giffgaff

Giffgaff Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR3.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Sunderland, England 03/31/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (23%)

    Internet (23%)

  3. Wi-fi (23%)

    Wi-fi (23%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Sunderland, England

The most recent Giffgaff outage reports came from the following cities: Sunderland and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomBorough of North Tyneside Phone
United KingdomGateshead Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • crimsonshort1 Matthew Smith (@crimsonshort1) reported

    @thefunmoneyclub @TheO2 There will probably be a decent piggyback network that uses the O2 network as well so you don't even have to check if you can get signal - maybe @giffgaff?

  • tonyb299 Tony Bareham (@tonyb299) reported

    @nectar Don't know if your system don't like iCloud emails or GiffGaff Mobile network but have got set up now using an old hotmail address and using a Vodafone mobile... either way its NOT been a great experience!

  • jimlad1972 Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jimlad1972) reported

    @giffgaff Number come over, Got refund that I was due. Brilliant service from giffgaff thank you.

  • romk1n R0MK1N 🇺🇦 🇬🇧 (@romk1n) reported

    @benno44775 @giffgaff It’s a mobile app issue. Doesn’t keep you logged for longer than a few hours.

  • violetmaze 𝕧𝕚𝕠𝕝𝕖𝕥𝕞𝕒𝕫𝕖 ★⭐︎☆⭐︎★ (@violetmaze) reported

    @DaveSThompson @sonya_grattan I told EE I’m hopefully going to join a phone Co op (or giffgaff) when I finish my contract. EE have no loyalty to longstanding customers. I pay more for my service than most people I know! Have complained but got fobbed off with crap excuses 🤯🤬

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @romk1n That's strange. We'd recommend trying a different browser and device, to see if the issue occurs again. If so, send us a DM for further help. - giffgaff Jeanette

  • JamesAWright77 James Wright (@JamesAWright77) reported

    @LordHuw @tescomobile for an old contract, and is a way obviously to lock them into a new deal with a frozen price contract. Much cheaper than any of the other networks, which actually have stores in which you can go into for help and talk to someone - and giffgaff are only keeping their prices fixed

  • Robbeezley Rob Beezley (@Robbeezley) reported

    @giffgaff my phone has been saying no service all morning, not sure why! Was fine last night and I’ve tried resetting network settings and turning the phone off and on again! Is the network down?

  • itslivmattock Liv (@itslivmattock) reported

    So … I lost the phone with the SIM card linked to this account so I had to order a new one. Then I had to wait for GiffGaff to transfer my number. Then I tried to get a code sent to this one and it never came. Then I had to tweet Twitter Support / Elon Musk and practically beg.

  • leewithers1981 Lee Withers ENIC OUT (@leewithers1981) reported

    @giffgaff I have a question about my phone can anybody help me please