Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 01/10/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Gildastweet_ Acacia (@Gildastweet_) reported

    @giffgaff @Apple help me understand because the math isn’t mathing. How was 15GB a month sufficient when using a Samsung but 20GB is lasting only 2 weeks when using an iPhone

  • TelcoIn20 Telcoin20 (@TelcoIn20) reported

    Listen now to hear: * How MVNOs benefit from public cloud tech [02:48]; * How cloud-native tools can streamline work & lower costs [05:21]; * Why giffgaff put data at the heart of its business [12:53]; * Why MVNOs need to deliver a personalized customer experience [13:55].

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @sharna717 Oh no, that's not good. Please drop us a DM with your mum's full post code, so that we can check for any issues. - giffgaff Tasbiya

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @_b4mmy That's not good. If you want us to have a look into this, please send us a DM and we'll go through some troubleshooting to see if it helps with your service. - giffgaff Jeanette

  • czbikerchick 💙 🇨🇿 Dana Wilson 🇬🇧 💙 (@czbikerchick) reported

    @StephHackett2 I'm seriously glad you are there to get help as being short of breath is no joke and quite scary. At least you got signal in there. My last visit to A&E was with ureteric colic and I never have signal there on Giffgaff which is on O2 network so had to pop out to use phone.

  • stirling1296 Bryan Allan (@stirling1296) reported

    @giffgaff really struggling to make calls. iPhone SE2020 saying a string 4G signal but when actually trying to call it’s dropping to either ‘E’ or 3G. Really frustrating. Second time I’ve had problems this week.

  • mars_ilea frankenmars🔪 (@mars_ilea) reported

    @giffgaff no, i’ve contacted customer service but not got a response yet

  • Gambit1971 John Finn (@Gambit1971) reported

    @VOXI_UK @VOXI_UK despite assurances that you had fixed the address problem, I still can't order a new phone on your black friday deal. Too late now to get it sorted in time. A real sad case of "computer says no" @giffgaff can you do a deal?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @stirling1296 Please drop us a DM, so we can help. - giffgaff Tasbiya

  • PeaceKeeper_411 Derek 🌍🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@PeaceKeeper_411) reported

    @racingspoon @O2 @EE Never use to be. Too many companies like GiffGaff etc piggybacking off the network.