Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 01/09/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LorzyG Lorz (@LorzyG) reported

    @giffgaff Still doesn’t work… please can you help?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @erabass Oh dear, Erato. We can appreciate how frustrating this must be for you. Our agents have different shifts, so this would be why you speak to someone else when receiving a reply. Please send us a DM with your case reference number and we'll help chase this. - giffgaff Jeanette

  • Zander_Paterson Zander (@Zander_Paterson) reported

    @giffgaff It’s hard to know which factor it is - as there weren’t any issues before. I don’t have another phone I can test the sim in, is there any way of getting a replacement sim?

  • laurenvhockey Lauren Hockey 💉💉💉 (@laurenvhockey) reported from Sydney, State of New South Wales

    @giffgaff Hi there! I activated a SIM while I was on holiday in the UK over Christmas and I’m still being charged for it (I no longer need it) I can’t seem to log into my account to cancel - can you please help? 🙏🏼

  • LDX25 LDX2 (@LDX25) reported

    @giffgaff Hello, I need urgent help with a set up for a pay as you go sim that’s seems to not be activated. You have no contact number so that’s not helpful. !!

  • CoronaSinger 🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • Cueball666uk Tony Middleton (@Cueball666uk) reported

    Hey @giffgaff I am currently encountering issues also LE12 area. No Network, No Data connection, Dropping Signal. Just straight up unstable

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @neslurt We're not aware of any problems that could be causing this to occur. Are you aware of anyone else that is experiencing the same issue in this area on the same network, or a different one? - giffgaff Jeanette

  • Vocare88 black wrist o sauron (@Vocare88) reported

    @giffgaff is your mobile internet down? My phone says I can’t access the network, I’ve reset the cellular network settings and restarted my phone but no luck.

  • Zander_Paterson Zander (@Zander_Paterson) reported

    @giffgaff hi. Since changing my sim from EE to giff gaff my phone turns off and back on numerous times a day, claiming it can’t find a network. Is there a chance of it being a problem with the sim ? Had no phone problems before this and Apple said it’s nothing they’ve had before.