Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 11/12/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (67%)

    Wi-fi (67%)

  2. Phone (15%)

    Phone (15%)

  3. Internet (12%)

    Internet (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • adamskiodp Adamskiodp (@adamskiodp) reported

    @Inthedin1 @Yorksims @giffgaff Even if giffgaff had WiFi calling when they first stated, they definitely didn’t support it a year ago. Is it possible that you were using an app such as iMessage/FaceTime/WhatsApp of similar rather that actual Wifi calling/Volte?

  • RobPridderk Rob Pridderk (@RobPridderk) reported

    @giffgaff Myself and others who have giffgaff and o2 have got no mobile signal in Melling Liverpool. We have tried different phones. Until a couple of days ago the signal was strong. I’m missing important calls.

  • JackCCLow Jack (@JackCCLow) reported from Moulin, Scotland

    @ThreeUKSupport No luck I’m afraid. Plus iPhone 13 doesn’t have an option to use 3G only. Anything else you can do? Having to hot spot on my wife’s @giffgaff service…

  • Yorksims John Woods (@Yorksims) reported

    @Inthedin1 @giffgaff giffgaff don't support calls or texts via Wifi,you need a network connection for them to work.

  • veritas5000 F Columbo (@veritas5000) reported

    @giffgaff 24 hours to u-turn that crap about roaming charges or I'm offski.

  • Nicholasshaunp Nicholas Phillips (@Nicholasshaunp) reported

    @giffgaff @giffgaff your recently announced changes to free EU roaming, from 20G down to 5G, is not in line with your brand image. As a remote worker this was a key factor in my choice to use you. I'm going to look elsewhere. I can't be the only one. Spank those responsible for this.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Inthedin1 Oh no, that's not good. Can you please drop us a DM with your full post code, so we can check for any issues. - giffgaff Tasbiya

  • 1BenBaller Ben Baller (@1BenBaller) reported

    @vanessa76240084 @giffgaff What is the exact issue with the SIM?

  • adamskiodp Adamskiodp (@adamskiodp) reported

    @Inthedin1 @Yorksims @giffgaff As far as I know, giffgaff have never supported WiFi calling.

  • cra1gbluenose Craig (@cra1gbluenose) reported

    @Mykiel_B @giffgaff I am receiving calls no problem , I have the apn setting when I reset going back to vodafone when I change it to the giffgaff one I don’t even get a signal