Giffgaff Outage Report in Shield Row, County Durham, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Shield Row, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Giffgaff
Giffgaff is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (35%)
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Phone (32%)
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Internet (18%)
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Total Blackout (15%)
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E-mail (1%)
Live Outage Map Near Shield Row, County Durham, England
The most recent Giffgaff outage reports came from the following cities: Newcastle upon Tyne and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Borough of North Tyneside |
Phone | |
| Gateshead |
Internet | |
| North Shields |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Chester-le-Street |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Shield Row, England
Latest outage, problems and issue reports in Shield Row and nearby locations:
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#ImMe | #SAFC | 🇬🇧 🏳️🌈
(@MeInSunderland) reported
from
Sunderland Bridge, England
@1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.
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The Gosforth Hotel
(@GosforthHotel) reported
from
Newcastle upon Tyne, England
. @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?
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Julie Clay
(@JulieVintageTea) reported
from
Shiremoor, England
Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g
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Nathan Lawson
(@nathanlawsn) reported
from
Sunderland Bridge, England
@adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Julie Clay
(@JulieVintageTea) reported
from
Shiremoor, England
@giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....
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🏳️🌈 #ImMeWhoAreYou 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
Data still not working. I’ll be glad when I ditch @giffgaff
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.💙#FBPPR #FBPE You have no authority here johnson
(@chrismayes) reported
from
Whitley Bay, England
Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually
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#ImMe | #SAFC | 🇬🇧 🏳️🌈
(@MeInSunderland) reported
from
Sunderland Bridge, England
🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it
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Tom Bailey
(@TyneTom) reported
from
Whitley Bay, England
@gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Dean
(@SixCylinderDean) reported
from
Sunderland Bridge, England
Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.
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Leslie Brown 🐝💛🖤💛🖤💛🐝
(@LeslieBrown953) reported
from
Hebburn, England
@giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Liz
(@liztheartise) reported
@tashtashanat Listen after my first contract I never again did one. Absolute waste of money, I straight buy out now and use giffgaff
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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TM
(@GizgizgizTm) reported
@giffgaff Hi Elmer, I've logged a ticket but wondered if its a known issue. I can deal with a double top up, just as long as both payments hit my account. Only one showing, even though there's two order transactions. Very odd!
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Lingmell
(@T1mbuktwo) reported
@giffgaff cannot access my account again. This happens time and again. Ended up being locked out as I thought it was incorrect details I was inputting. But no, looks like another outage. Hopeless.
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Brian's Malt Musings 💙
(@MaltMusings) reported
@fishgutterfishy @giffgaff Go Android mate, much less problem.
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Dennis Houghton
(@Northenerx) reported
I do not want write it all down again, this is a communication service so when your ready talk to me I will contact you daily and cannot be kind to giffgaff as they have failed me with flying colours so when you are ready to make at least this Customerhappy@giffgaff_Dan
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Steven NCL
(@steven_ncl) reported
@Enefes3 @yorkshirebloke_ Can't agree on the customer service. I had a 16 year account and the deal they offered me for an IPhone 13 stunk so I bought it direct from Apple and moved to GiffGaff
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Kurt Mills
(@ProfKurtMills) reported
@giffgaff My wife’s recurring goody bag failed. The error message claims the bank rejected the charge, but the bank confirms that the card is working fine and did not reject the charge. Not possible to talk with anybody (very bad customer service) and agent response takes 24hrs.
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Kurt Mills
(@ProfKurtMills) reported
@giffgaff My wife’s recurring goodybag failed. Error message says bank declined payment, but bank confirms card is fine and did not decline. Not possible to call (very bad customer service) and agent response takes 24hrs. Meanwhile, my wife cannot use her phone.
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MikeKAB
(@Mykiel_B) reported
@shammi97484481 @giffgaff Dial 43430 option 2 from your phone. Does it say you have a goodybag or allowance? If you are able to as well, see if you can borrow an unlocked or locked to o2 phone to try your sim in to see if it works in there. Check service status in ur area again as they report issues late