Giffgaff Outage Report in Shield Row, County Durham, England
Problems detected
Users are reporting problems related to: phone, wi-fi and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Shield Row, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Giffgaff
Giffgaff is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (36%)
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Wi-fi (27%)
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Internet (21%)
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Total Blackout (14%)
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E-mail (1%)
Live Outage Map Near Shield Row, County Durham, England
The most recent Giffgaff outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Borough of North Tyneside |
Phone | |
| Gateshead |
Internet | |
| North Shields |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Chester-le-Street |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Shield Row, England
Latest outage, problems and issue reports in Shield Row and nearby locations:
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Dean
(@SixCylinderDean) reported
from
Sunderland Bridge, England
Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.
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Julie Clay
(@JulieVintageTea) reported
from
Shiremoor, England
@giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Julie Clay
(@JulieVintageTea) reported
from
Shiremoor, England
Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g
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Tom Bailey
(@TyneTom) reported
from
Whitley Bay, England
@gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)
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Leslie Brown 🐝💛🖤💛🖤💛🐝
(@LeslieBrown953) reported
from
Hebburn, England
@giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.
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.💙#FBPPR #FBPE You have no authority here johnson
(@chrismayes) reported
from
Whitley Bay, England
Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.
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🏳️🌈 #ImMeWhoAreYou 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
Data still not working. I’ll be glad when I ditch @giffgaff
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.
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The Gosforth Hotel
(@GosforthHotel) reported
from
Newcastle upon Tyne, England
. @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff | The mobile network run by you
(@giffgaff) reported
@DuskyTheWusky We can understand how frustrating this is for you. As there is a mast issue where you are, this will affect all your services, including your data connection and speed. We wish there was more we could advise at present. - giffgaff Jeanette
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Hannah 🍦
(@nice_cuppa) reported
@giffgaff I’m trying to work out how to stop my account from rolling over. I can’t log into my account because my phone has remembered the wrong account name and I can’t text from my giff gaff sim because it’s only used in a mobile router. Please help!
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jq88
(@sacko12872454) reported
@giffgaff I’m after a network that lets me top up when I need to - no faff - no contracts - £10 bundles suit me - what’s your customer service like ?
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Carl
(@Carlo14601) reported
@Ofcom surely there is a minimum guaranteed speed the networks need to provide, and O2 is failing miserably on this?! Across the UK as noted in their own community forums and the giffgaff forums proving there is an issue they are reluctant to address. #greed
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🏴 Ben Leong, PhD
(@morsla) reported
Lots of heavy lifting was done by giffgaff's customer community: 80% of customer support, 40% of acquisition, 50% reduction in operating costs. I like the broad focus on supporting different areas, instead of getting locked into a single one. #swarmconf
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Nigel Smith
(@loopyfilms) reported
@giffgaff multiple users reporting weak or no signal today @ Goldsmiths SE14 6NW. Can you confirm mast is working ok?
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martin
(@martinw32693026) reported
@hevans1111 @Apple Bought a Samsung couple of years ago and went with giffgaff,£8 per month all in no contract.. Brilliant, never a problem.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@EarlOfSidmouth Unfortunately there isn't currently a timescale available as to when this will be resolved. The map would show what the coverage in the area normally is, however it shows network is currently busy, which would be cause an issue with your service. - giffgaff Emer.
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#FBIW Welsh Rugby Mad dragon 🐲
(@wru4me) reported
@O2 @giffgaff can anyone help. Network down for giffgaff users in my area (CF63) appantly for upgrade work. How long will this take as have voicemail can't listen to which may be very important. Says may be down until 8pm 11/9 😱
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Daryl
(@AlexTechRich) reported
@BSLLondon @giffgaff Nope. Nothing yet. TEN days without service, THREE days since activating SIM card (exactly as instructed). It's a real problem. When (if) it comes back, will text you. #GiffGaff #customerservice @Ofcom