Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 12/17/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @SephBentos As it's just the bank that you're unable to receive texts from, you would need to be report the issue to the bank, so they can initiate an investigation on their end as we're not able to block the text from coming through to you. Also, thank you so much. - giffgaff Emer.

  • _Izzers Izzy (@_Izzers) reported

    @giffgaff I have managed to do a return now by changing the issue with the phone. There is a piece of paper which I need to print but I do not have access to a printer. Is there a way to process the return without printing off that piece?

  • TobyHopwood Toby Hopwood (@TobyHopwood) reported

    And @giffgaff it's a refurbished phone I'm paying you for in monthly installments. Been a customer a long time but this takes the biscuit.

  • SocMobAPPG Social Mobility APPG (@SocMobAPPG) reported

    Q on what businesses can do to promote digital upskilling and increase access to tech @Siobhain_Mc says the government has engaged with the likes of BT and Vodafone but many people are using smaller network providers like @LycamobileUK and @giffgaff

  • Dicko240 Arran Dickinson (@Dicko240) reported

    @giffgaff send me a faulty phone then have the cheek to try and charge me to fix it!! #gettingnowhere #terribleservice

  • LUKEE95_ Luke (@LUKEE95_) reported

    @giffgaff chaning back to 3 after my topup has expired i dont see how it acceptable that i have 80gb of highspeed data and its literally slower than low speed data like wtf is going on but during the night after midnight its speedy af like wtf is going on @giffgaff

  • walk_nottingham Walk Nottingham Photography (@walk_nottingham) reported

    @giffgaff my phone was lost so ordered new SIM with the same number as found the phone (had to block last SIM) but it's still showing as only accepting emergency calls?

  • farahpopxo Farah Pop 💫 (@farahpopxo) reported

    ...just set up a @giffgaff sim in my other phone - worst network ever 😑 the Internet doesn't even work WTF

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @WeekendWireless @giffgaff Yes but you can cancel the recur whenever you like. You are not obliged to carry on paying monthly. If you just need it for a month or two you can do that.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @StephanieFishw1 You would lose service on your old SIM once the number transfer has gone through. However, it can take up to 9pm on your transfer day for your number to be fully transferred across. - giffgaff Emer.