Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 09/17/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Wi-fi (23%)

    Wi-fi (23%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (15%)

    Total Blackout (15%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • suzi_inchains Suzi (@suzi_inchains) reported

    @O2 you've removed a mast in the m38 area yesterday, nobody has any signal. Can you tell me it will be replaced? We have phones with @tescomobile and @giffgaff and yourself directly all using the mast.

  • Aleyya69385718 Aleyya (@Aleyya69385718) reported

    @giffgaff I’ve had no service for over 24 hours now! What’s going on?!?!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @thesempress We're very sorry to hear this. Please can you provide your full UK postcode. So we can check for issues in the area - giffgaff Jade

  • zakalwei Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Saor Alba (@zakalwei) reported

    @giffgaff Help! I seem to be locked out of my account. Tried changing my password but still can’t log in on net. Can’t ask for help on site as I can’t log in.

  • RealMeAndy_46 Andrew Corton🇬🇧 (@RealMeAndy_46) reported from Carlton in Lindrick, England

    @giffgaff love being with this network. Just wanna ask is there off finding out how long iv been with @giffgaff #StaySafe

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @gwswarrior We're very sorry to hear this, Soph. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @DrBoilers This would be suited if you want to voice your complaint, or for those that struggle to get in touch via email or through the account on first contact. We then email back with the outcome or asking for further information where needed. - giffgaff Jeanette (2/2)

  • alasdaaldor Abominable Snowflake (@alasdaaldor) reported from Glasgow, Scotland

    @Hampo I'm on Giffgaff, it runs in O2's network. I've never had a problem except for one day (or less) when that network went down. That's one day out of 5+ years. No catch that I've spotted.

  • gwswarrior soph♡☁️🌫 ❀ demi 🌸⃤ (@gwswarrior) reported

    @giffgaff hi is there any issues with cellular data as safari is not loading outside?

  • SwarmyServices Swarmy Services (@SwarmyServices) reported

    @giffgaff get your company sorted, 2 days coming onto the 3rd day with SLOW internet or none at all, and don't ignore my messages either. Disgusting company the way they par off their customers because its apart of their 'terms and service'