Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 01/12/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • InnitIlluminati Illuminati Innit (@InnitIlluminati) reported

    @giffgaff I’m a customer trying to remedy a duplicate card transaction. Just noticed that your response page has a typo on it. Presumably ‘and agent’ should read ‘an agent’ shouldn’t it?

  • NoLifeJustin_YT Justin (@NoLifeJustin_YT) reported

    @charlie11bakerr @NRGgg what phone service provider is called giffgaff????

  • GruSue May (@GruSue) reported

    @giffgaff Is the network down? My phone has had no service all morning.

  • hoisin PJ (@hoisin) reported

    @giffgaff is there a backlog on customer conversations via your website?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Ghost031119 We don't support eSIMs we're afraid Ghost, so sorry for any disappointment caused. giffgaff Natalie.

  • arafel2 Paul Walker (@arafel2) reported

    @giffgaff Hi - I'm trying to activate a new SIM, but I keep getting "403 Forbidden" when I click 'are you sure' (and at other points). Is there a known problem with that at the moment or should I raise a case?

  • Alan09583365 Alan (@Alan09583365) reported

    @giffgaff is there a problem with the app? I can't login. I keep getting message ' something went wrong, please try again'

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @charrhlotte Hi Charlotte. Yes, we do indeed. If the SIM isn't working in the device, please test the SIM in another unlocked phone or device, to see if you have the same issues. - giffgaff Emer.

  • whiteroserachel Rachel (@whiteroserachel) reported

    Surprised and disappointed that @giffgaff aren’t participating in the government scheme to increase data allowances on mobile devices to support disadvantaged children 😡 #GoogleClassroom #MicrosoftTeams #Lockdown

  • notgavin notgavin (@notgavin) reported

    @marcooth my entire family have been on giffgaff for years but I've never been able to afford to put a phone on my creditcard, but I feel like now would be a good time to do it