Giffgaff outages and service status in Shield Row, England

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shield Row, England

The most recent Giffgaff outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	8 days ago
Newcastle upon Tyne	Phone	3 months ago
Borough of North Tyneside	Phone	5 months ago
Gateshead	Internet	1 year ago

Community Discussion

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Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 6 minutes ago from Sunderland Bridge, England

  🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

• 
  Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported 13 minutes ago from Hebburn, England

  @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 15 minutes ago from South Shields, England

  @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 15 minutes ago from Sunderland Bridge, England

  @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

• 
  Julie Clay (@JulieVintageTea) reported 17 minutes ago from Shiremoor, England

  @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

• 
  .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported 19 minutes ago from Whitley Bay, England

  Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

• 
  Lee (@MXOFO) reported 29 minutes ago from Newburn, England

  My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

• 
  Dean (@SixCylinderDean) reported 30 minutes ago from Sunderland Bridge, England

  Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

• 
  Tom Bailey (@TyneTom) reported 32 minutes ago from Whitley Bay, England

  @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

• 
  Julie Clay (@JulieVintageTea) reported 33 minutes ago from Shiremoor, England

  Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 35 minutes ago from South Shields, England

  @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

• 
  🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported 37 minutes ago from Sunderland Bridge, England

  Data still not working. I’ll be glad when I ditch @giffgaff

• 
  Nathan Lawson (@nathanlawsn) reported 39 minutes ago from Sunderland Bridge, England

  @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

• 
  The Gosforth Hotel (@GosforthHotel) reported 42 minutes ago from Newcastle upon Tyne, England

  . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 48 minutes ago from South Shields, England

  @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G McQueen (@gemcq2) reported 10 minutes ago

  @giffgaff "Our team of giffgaff agents are email-only who can handle account-related questions, such as payment problems, cancelling your account, or unblocking your phone."

• 
  josh (@ekitiketakaball) reported 10 minutes ago

  @giffgaff your signal is being horrendous, can I have an update?

• 
  nelly77 💙 (@nelster77) reported 14 minutes ago

  @Laughing_Gravy @O2 @giffgaff Ive been on giffgaff for many many years and recently noticed signal in many areas are poor,thinking of switching.

• 
  gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported 14 minutes ago

  @giffgaff Hello. I have a problem. I have about £150 in my account, but PayPal is banned in my country. What can we do about this? I don’t want my money to be lost.

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  giffgaff (@giffgaff) reported 18 minutes ago

  @JenniferOsl2013 Hi Jennifer. Oh, dear we understand how inconvenient that sounds. . Please send us a private message with a screenshot of the error you're having, so we can help you further. - giffgaff Gavin

• 
  Nissimlemos (@Nissimlemos23) reported 18 minutes ago

  @giffgaff After 6 years with you guys, that is how you are treating me Change my address and in the new one your signal doesn’t work, I have 2 newborn babies at home and I can’t stay without signal And now if I cancel I will have to pay?really? This is how you treat a 6 years costumer?

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 19 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  MrRee (@MrReeSolutions) reported 24 minutes ago

  @oliverhenry @FelixAmazonCat Gonna be as bad a GiffGaff no doubt.

• 
  Criss Angel (NOT THE MAGICIAN) (@DJ_Criss_Angel) reported 27 minutes ago

  @giffgaff Ok you will be losing a long time customer.