Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 12/14/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • FimTarron Ninja Turtles All The Way Down (@FimTarron) reported

    @deffonottommac @Easy_As_He_They YEAH, YOUR'RE A-GOBLIN DEEZ NUTS! **** off Tom. Cant believe I wasted four giffgaff cards for this.

  • chloe_roberts0n Chloe (@chloe_roberts0n) reported

    Does anyone else use giffgaff and find them slow? Moved to them last week and my data speed is diabolical

  • Gregorinski Greg (@Gregorinski) reported

    @giffgaff can you offer me any help. Didn't use my mob for a little bit so is has been unregistered 😭 it's my cool number can I get it back anyway.

  • jamesckemp James Kemp (@jamesckemp) reported

    Topped up with £20 credit on @giffgaff to use in the US. Turned off all apps using mobile data, ordered an Uber and the credit was gone within 5 mins. Is that the norm or is there an issue?

  • Yorksims John Woods (@Yorksims) reported

    @RoryMarland @giffgaff The last response from giffgaff in their community was that they might support esims next year.

  • richdeanmartin Rich Martin (@richdeanmartin) reported

    @NickSan85494149 @O2 It's a really good phone,o2's signal is shocking! Giffgaff runs off the back of it,even worse.

  • LeeAaronP Lee Aaron (@LeeAaronP) reported

    I'm not going to go into other benefits, or customer service quality, but the other thing to consider is what network these smaller companies use.. ID use the Three network, Tesco, Sky, Virgin and GiffGaff use the O2 network. EE use their own, and Vodafone/O2 share masts...

  • elottie0308 ラウラ (@elottie0308) reported

    @giffgaff hey I'm getting really bad wifi signal like it says 3 bars but I can't do anything on it, been like it since yesterday morning. Is there an issue?

  • EmVicW Emily Wearmouth (@EmVicW) reported

    @giffgaff how long should I expect to wait for a reply to a support request? My son's SIM seems to have been cut off and I urgently need to top it up and get it running again

  • UplandsSwansea 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Dylan Evans🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@UplandsSwansea) reported

    Moved from Giffgaff to Vodafone. Never realised how terrible Giffgaff is. Actually thought that mobile data was supposed to be crap. Total revelation moving away