Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 11/29/2025 04:05

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (13%)

    Internet (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsLogicViz MrsLogicFromViz (@MrsLogicViz) reported

    @virginmedia I cannot log into my VM mobile account and the reset's not working. I want to leave and go to @giffgaff instead as they're cheaper. Please advise.

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    So as @giffgaff agent don't want to bother responding, even though I have depression and being able to watch programmes helps, they dont care and have cut off 4G and its still very poor but I can access a view more things on 3G but very slow and hard to watch but they don't care

  • X0X0_laurenx Lauren 🖤 (@X0X0_laurenx) reported

    @giffgaff Hi, I’ve received a text message from you saying I’ve struggled to make a call overseas but I haven’t! Is this a scam? Please help!

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @giffgaff IVE DONE THAT AND NO RESPONSE. LOOKS LIKE ILL BE FILING A COMPLAINT WITH TRADING STANDARDS FIRST THING

  • swaggered111 alan williams (@swaggered111) reported

    @giffgaff I AM UNDERWHELMED BY THE POOR RANGE OF PHONE AVAILABLE

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    This is what @giffgaff is like for £25 a month, you run out of 4G and you get 2G can't watch anything. Going to be a bad day mentally as I rely on Internet for MH but they've got my money. Thats all they care about. Bunch of fraudsters not even decent enough to answer messages

  • Helen8693 Helen Harrison (@Helen8693) reported

    @giffgaff Is there anyway to get help without logging into my account? I can't log in, the verification code isn't being sent and I need help. Every time I contact an agent it goes to my 'messages' on my account ... but I can't log in. Super unimpressed by how ridiculous this is

  • GroundedTech GroundedTech 🇬🇧🥚 (@GroundedTech) reported

    @s4dsack I'll have to have a look but I think I'm going to stick with O2 as I've been happy. I used Giffgaff for a bit which uses O2 and the signal wasn't as good as the actual O2 SIM.

  • ishchatul Dani Katzman (@ishchatul) reported

    @giffgaff Sorry didnt help. Are you sure there is no issue on your end?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @rebster4s You just need to select 'continue' under not a member, and follow the on screen instructions. Whenever you're asked for an incident number, you can select 'I don't have an incident number', and then 'Make a complaint' to continue. – giffgaff Ann 2/2