Giffgaff outages and service status in Shield Row, England

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shield Row, England

The most recent Giffgaff outage reports came from the following cities: Washington, and Newcastle upon Tyne.

City	Problem Type	Report Time
Washington	Internet	16 hours ago
Newcastle upon Tyne	Phone	15 days ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	Phone	4 months ago
Borough of North Tyneside	Phone	6 months ago
Gateshead	Internet	1 year ago

Nearby cities with recent reports

Community Discussion

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Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

• 
  Tom Bailey (@TyneTom) reported 8 minutes ago from Whitley Bay, England

  @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

• 
  Julie Clay (@JulieVintageTea) reported 12 minutes ago from Shiremoor, England

  @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 16 minutes ago from Sunderland Bridge, England

  🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 20 minutes ago from South Shields, England

  @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

• 
  The Gosforth Hotel (@GosforthHotel) reported 23 minutes ago from Newcastle upon Tyne, England

  . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 26 minutes ago from South Shields, England

  @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 30 minutes ago from Sunderland Bridge, England

  @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

• 
  .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported 38 minutes ago from Whitley Bay, England

  Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 39 minutes ago from South Shields, England

  @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

• 
  Lee (@MXOFO) reported 42 minutes ago from Newburn, England

  My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

• 
  Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported 43 minutes ago from Hebburn, England

  @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

• 
  Dean (@SixCylinderDean) reported 45 minutes ago from Sunderland Bridge, England

  Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

• 
  Julie Clay (@JulieVintageTea) reported 47 minutes ago from Shiremoor, England

  Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

• 
  Nathan Lawson (@nathanlawsn) reported 47 minutes ago from Sunderland Bridge, England

  @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

• 
  🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported 48 minutes ago from Sunderland Bridge, England

  Data still not working. I’ll be glad when I ditch @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zaf (@zaffyzak) reported 5 minutes ago

  @giffgaff Yeah no, same bloody script all the ******* time! Bye I’m moving to other network that’s more reliable

• 
  Barry (@Gowithbazza1) reported 5 minutes ago

  .@giffgaff Why o why do I pay you £25 per month O yes so I don't get a ******* Signal So I can set things up on my phone 🙃 O **** maybe I should go with Smarty because maybe ill get a better ******* network single the the monthly charg o yer BN1 9GA Useless!

• 
  AM (@itsmeitsmeandy) reported 6 minutes ago

  @giffgaff hello i am having major issues with bt i am now paying out of contract prices with them and they wont let me cancel my landline unless i renegotiate a contract with them which i no longer wish to do. is there any phone number to talk to someone about a one switch move ?

• 
  Hamza Butt (@hrbuttpk) reported 7 minutes ago

  Bad bad bad service in CBG. @giffgaff

• 
  That Josh Guy (@thatjoshguy69) reported 8 minutes ago

  @LuftkoppTim @luciascarlet Idk bout over there, but here O2 suuuuucks. I was with giffgaff, an mvno on the O2 network, for a lil while before switching to Smarty (on 3). And literally night and day difference. Its subjective though. In other places in the UK, 3 sucks and EE is better, or Vodafone even 💀

• 
  Stevio (@Rothbury01669) reported 11 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Nathan Lubbock-Smith (@lubbocksmith) reported 13 minutes ago

  @giffgaff our network signal has deteriorated and can’t get signal or use 4g even though there is a little 4g. Can you help? I can’t see how to complain about network being down.

• 
  giffgaff (@giffgaff) reported 13 minutes ago

  @AmandaBald16694 Hi Amanda. Oh dear, that's not right. Please drop us a DM, so we can help. - giffgaff Tasbiya

• 
  Colin MacRae 🇺🇦 (@colinmac7) reported 14 minutes ago

  @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

• 
  giffgaff (@giffgaff) reported 15 minutes ago

  @Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya