Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 01/09/2026 09:45

January 09: Problems at Giffgaff

Giffgaff is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Yorksims John Woods (@Yorksims) reported

    @DanielMorris___ @giffgaff It's giffgaff's way of trying to rope in new customers for it's network by making that goodybag compulsory for anyone that's not an existing user but it's always the buyer's choice to buy from giffgaff or from another refurbed phone supplier.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Leah20999854 We've checked and unfortunately we’re carrying out some upgrade work to help improve our network in that area. While we do this, you might have some trouble with your calls, texts and data, but we're working as fast as we can to get things sorted (1/2) - giffgaff Nicole

  • moderatecomrade Aeman (@moderatecomrade) reported

    But the last 3 months were so toxic with you @giffgaff only taking my resources & giving no signal of connection when I really needed it Thankyou for the good times but enough is enough First relationships are hard to let go @EE beware second ones aren't. @EE you better be good

  • Leah20999854 lea3345 (@Leah20999854) reported

    @giffgaff please help, my mobile data isn't working? Says I have no limit and I don't think I've gone overboard but I'm getting nothing and having to rely on WiFi? I just want to gym to my own music 😩

  • TractorJem TractorJem (@TractorJem) reported

    @giffgaff Emer that is a long time for an issue of your making surely they should respond more quickly?

  • coolcuk Shaun Connick (@coolcuk) reported

    @giffgaff Hi it's definitely not working, I've asked for texts and emails to be sent and absolutely nothing.

  • DanielMorris___ Daniel Morris (@DanielMorris___) reported

    @giffgaff A sim I was forced to pay £10 for when only shopping for a refurbished phone. Plus it’s a subscription that I now need to cancel essentially forced me into a contract just to buy a second hand phone 😩 #scammers

  • cristobalypunto Cristóbal Cortés-Monroy (@cristobalypunto) reported

    @giffgaff Gentlemen, I have a serious problem. I'm in London and I recharged my minutes last night for an emergency and they don't charge my bags. Since 8 am the agent has not contacted me. ???

  • charltondoris Angela 🇺🇦 (@charltondoris) reported

    @TroubleDads @virginmedia Completely agree, i felt it was so unfair. What made it worse was that about 4mth after moving in, VM was supplied to the area! They would have known this too. I take great delight in putting as many off of VM as i can, awful company. Happily now have giffgaff and freeview 👍

  • johnsonharry_23 Harry Johnson (@johnsonharry_23) reported

    @giffgaff one of the worst phone networks going. Internet keeps cutting out.