Giffgaff outages and service status in Shield Row, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Shield Row, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Shield Row, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shield Row, England
The most recent Giffgaff outage reports came from the following cities: Washington, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Washington
|
Internet | 9 days ago |
|
Newcastle upon Tyne
|
Phone | 23 days ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
|
Newcastle upon Tyne
|
Phone | 5 months ago |
|
Borough of North Tyneside
|
Phone | 6 months ago |
|
Gateshead
|
Internet | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Shield Row, England
Latest outage, problems and issue reports in Shield Row and nearby locations:
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Julie Clay (@JulieVintageTea) reported from Shiremoor, England@giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....
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Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England@giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.
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🏳️🌈 #ImMeWhoAreYou 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, EnglandData still not working. I’ll be glad when I ditch @giffgaff
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Dean (@SixCylinderDean) reported from Sunderland Bridge, EnglandHey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.
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Tom Bailey (@TyneTom) reported from Whitley Bay, England@gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)
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Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England@adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.
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#ImMe | #SAFC | 🇬🇧 🏳️🌈 (@MeInSunderland) reported from Sunderland Bridge, England🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.
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The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England. @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?
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.💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, EnglandHey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.
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Lee (@MXOFO) reported from Newburn, EnglandMy @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually
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Julie Clay (@JulieVintageTea) reported from Shiremoor, EnglandStill no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g
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#ImMe | #SAFC | 🇬🇧 🏳️🌈 (@MeInSunderland) reported from Sunderland Bridge, England@1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob Smith (@Smit3930) reported@giffgaff Oh my bad, I'll do that now.
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giffgaff (@giffgaff) reported@Adam31Bell Hi Adam. Choose to get the code sent to the email linked to your account instead. If you still have issues please send us a DM. - giffgaff Gavin
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I L (@iluyimbazi) reportedHello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?
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Mark1165 (@MarkC1165) reported@giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.
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Baluster (@baluster57785) reported@giffgaff So no customer service and because I tried to simply get a SIM card delivered GiffGaff have offered a refund . Why don’t you just say piss off we don’t want you as a customer?
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Jamie Mawhinney (@mawhinneyjamie2) reported@giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract
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giffgaff (@giffgaff) reported@alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann
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Fergus Kiely (@fergus_kiely) reported@giffgaff @KielyFergus Still unresolved. Giffgaff deliberately making it difficult to reclaim money that has been taken from my account without authorisation. Going to the regulator and will provide full disclosure as to resolution.
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Benny the Fishe (@squidgyfishy) reportedHey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?
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josh (@ekitiketakaball) reported@giffgaff your signal is being horrendous, can I have an update?