Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 02/16/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (42%)

    Wi-fi (42%)

  2. Phone (23%)

    Phone (23%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shield Row, County Durham, England

The most recent Giffgaff outage reports came from the following cities: Borough of North Tyneside.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorough of North Tyneside Phone
United KingdomGateshead Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • A_November_Man ThatGuySi (@A_November_Man) reported

    I'm looking to change phone provider. I have been a loyal customer to 02 for probably 15 years but it's no longer value for money and no perks. I'm considering Smarty or GiffGaff ? As need just a simple affordable tariff. Anybody have experience with them good or bad ?

  • bantaking666 bantaking666 (@bantaking666) reported

    @giffgaff and ask to use there phone and there Twitter to contact you as there is no customer service number

  • SRWalton181 Sam Walton (@SRWalton181) reported

    @giffgaff I sent a help message on the app and when trying to view replies the “something went wrong” pop up appeared. I’ve tried viewing the message via the website and it doesn’t seem to be there. Any help would be appreciated

  • ShonaKimberleyM History'sLover (@ShonaKimberleyM) reported

    @giffgaff A restart of my phone along with removal and reinsertion of the sim card seems to have returned the signal but i'll keep an eye on it!

  • HustleL_ #itsaffirmed (@HustleL_) reported

    giffgaff is the worst provider out there g

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @sparkes66 Hi Sue. We're sorry to hear that you're having issues with your service while a mast is down in your area. Once things are back up and running please get back in touch, so we can look into adding some goodwill credit to your account for the inconvenience caused - giffgaff Jade

  • Mary00oa Marina Yates (@Mary00oa) reported

    3rd engineer claimed he DID came today in the property and was threatened by my dog . He actually reported me . I topped up £10 my other giffgaff number so to allow @WeAreOpenreach employee call me while you’re am on the phone with @bt_uk agent. Today s test show network fault

  • ka_sheridan Kathleen Sheridan (@ka_sheridan) reported

    @giffgaff Please can you give an email address where I can contact you about a refurbished phone? The ask a question on your website is frustratingly not working after going through several steps. Thanks.

  • sparkes66 Sue P (@sparkes66) reported

    @giffgaff no network for last couple of days and local information says it’s down to replacement of phone mast and due to be out for another 5 days. Where is the communication? I hope you will be giving a refund for the service you are not currently providing?

  • bantaking666 bantaking666 (@bantaking666) reported

    @giffgaff Good afternoon I’m having trouble accessing calls and data it is of great importance that I have calls and data I am disabled and suffer from a heart condition I have been unable to get in contact with my career too I have had to come and knock on my neighbours door