Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 01/19/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shield Row, County Durham, England

The most recent Giffgaff outage reports came from the following cities: Borough of North Tyneside.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorough of North Tyneside Phone
United KingdomGateshead Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • unicornfacuk Helen @ The Unicorn Factory | Surface Design (@unicornfacuk) reported

    @giffgaff I wouldn't have an issue if the information about slow porting was up front - then I could've chosen to do it when it wouldn't have been such a big issue to be without my phone number & messaging for more than one day It's the lack of transparency that's upsetting

  • Shazzarinski La Shaz⭐️ (@Shazzarinski) reported

    @giffgaff I have been frozen out of my bank account beachside I can’t receive an sms on my phone…my goody bag hasn’t been activated in 7 days, I’ve swapped@my sim & done all the reboots and can’t even make a call or use data to help sort this out! This is a nightmare

  • troyhunt Troy Hunt (@troyhunt) reported

    His data also had a username in it which he explained in his response to me: "[redacted] was my GiffGaff (Uk mobile phone network - subsidiary of O2 - Telefonica) username - this and the fact the survey was about GiffGaff tends to point to it being related"

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @unicornfacuk We completely understand your frustration, as we know how important it is to have access to your services. However, as soon as the issue was identified, it was updated on our community forum. We apologise for the inconvenience this has caused you Helen - giffgaff Megan

  • Mr_Billy_Man Mr Billy Man (@Mr_Billy_Man) reported

    @giffgaff Just moved home from abroad, got a GiffGaff SIM paid £20 yesterday ready for a drive up to Scotland today. It’s still got no signal… :( Now I have to go on a road trip without any calls/texts/data. Any resolve? 🥺 #giffgaff #help

  • DJMidarezaki DJMidarezaki, Esq.🇬🇧🇨🇦🇭🇰🇹🇼#NeverRishi (@DJMidarezaki) reported

    @AnnColl02782394 My problem isn't with Giffgaff, it's with Esure.

  • whartong Gary Wharton💙 (@whartong) reported

    @giffgaff got full 4g connection down in Wadebridge Cornwall but no internet connection. Checked apn etc but just not working. Any network issues in the area??

  • Swedes2Turnips1 Caroline Hett (@Swedes2Turnips1) reported from Harpenden, England

    @giffgaff My daughter is having a problem with her data. Is there a helpline we can call? You’ve sent an email saying where have you gone but it offers no option for further help,

  • unicornfacuk Helen @ The Unicorn Factory | Surface Design (@unicornfacuk) reported

    @giffgaff As a new customer I really don't appreciate being blamed for not looking for info I didn't know I needed When I booked porting there was no indication of issue. The email on the morning had no mention of possible delays. There was no reason for me to look for service updates!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @lissa1511 We do appreciate this is frustrating Mel, and we're working as best we can to get the backlog processed as quickly as possible. In the meantime, we can only advise to reboot your phone periodically, to see if service resumes for you. - giffgaff Jeanette