Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 12/24/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • TaffMan81 Matt John (@TaffMan81) reported

    @giffgaff @MalcBo_1 The only good thing about Giffgaff is the goody bags & the Giffgaff to Giffgaff calls/text when you have signal, the signal is crap no matter where you go. My whole house and garden is a black spot.

  • katejones_cymru Kate Jones (@katejones_cymru) reported from Cardiff, Wales

    @giffgaff I’ve tried the buy a goody bag, yesterday and today and it’s not working, my goody bag hasn’t been activated

  • Brookie63 brookie (@Brookie63) reported

    @giffgaff I want to set up a £10 golden goody bag and I have ordered a sim online several times now and it's never been delivered. I have tried to pick one up in shops and none have the golden goody bags. They tell me I can pick up any SIM (which I have now done)

  • Ne3Steve SteveNE3 (@Ne3Steve) reported

    @Little_G2 @syst_raymond they use Three (they're owned by Three) and Giffgaff are owned by 02 and use their signal

  • rogiwilki Bikes, Maps & Trains 🚲🗺🚂 (@rogiwilki) reported

    @giffgaff I moved over to Giffgaff earlier in the summer but the signal is very patchy. I live in East Yorkshire. The website recommends checking the O2 website for coverage issues. My stepson is on O2 and has excellent signal. How can they be so different?

  • AshmoreH Henry Ashmore (@AshmoreH) reported

    @giffgaff can you help? I've purchased a Samsung S21 plus, but am unable to claim my free gift.

  • rolandhesz Roland Hesz 🎸⛩️🏳️‍🌈 (@rolandhesz) reported

    @PlatinumELM @anon_opin Last year I called the O2 customer service. Then I was connected to a GiffGaff voicemail. That tells me a lot about how O2 operates its customer service.

  • droptheious Amy 💞☄☀️ | CASS SPIN OFF 🌠🤺🌚 (@droptheious) reported

    Pleaae can I be credited for this time that I've had no signal, as I've paid for something I'm not getting? It's not an issue with low coverage as I have another phone with a GiffGaff SIM and that works fine, but I've had the 🚫 sign on my O2 for five days now.

  • HunterTM1972 Paul Hunter (@HunterTM1972) reported

    @giffgaff Hello I'm having no service in LU2 9AX for a few days what is going on?

  • davwheat_ David Wheatley (@davwheat_) reported

    @h00ps4life It's so random, which is why! It's fantastic throughout most of B&H, but specific areas have problems, and it's the same with my town. I have giffgaff, VOXI and ToTheMoon SIMs, and usually one will work. EE never fails for me. I want to make a Google My Map of "CTIL fails"...