Giffgaff

Giffgaff Outage Report in Shield Row, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Shield Row, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Shield Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Shield Row, County Durham, England 12/21/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Internet (19%)

    Internet (19%)

  3. Phone (19%)

    Phone (19%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Shield Row, England

Latest outage, problems and issue reports in Shield Row and nearby locations:

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Yorksims John Woods (@Yorksims) reported

    @IanSkiday @giffgaff That's because giffgaff doesn't support VoLTE (4G calling) so to make or receive a call your phone has to downgrade it's connection to 2G or 3G.

  • SusanRalph21 Susan Ralph (@SusanRalph21) reported

    @giffgaff How do I get a PAC code if the text or online request system are not working?

  • IanSkiday ski (@IanSkiday) reported

    @giffgaff every time I make or receive a phone call i loose Internet why ? This did not happen with my old network, three

  • ChrisAdams014 Chris Adams (@ChrisAdams014) reported

    Another day of no @giffgaff service!!

  • milosgajdos Milos Gajdos (@milosgajdos) reported

    Phone numbers are another dumb thing. In 5 weeks I had no need for any. I come back to the UK and I cant do squat without one (still waiting for a replacement SIM from @giffgaff but if I dont get it by tomorrow I'm changing service provider -- not that they'll be better but 🙄)

  • CorriganMJ Matthew Corrigan (@CorriganMJ) reported

    @debbieridley8 Every interaction with my mobile service provider makes me cringe. "Goody bags" *Missions" "Hey" #GiffGaff, I'm not twelve. "Nice one."

  • poppyjoey JCamm (@poppyjoey) reported

    @giffgaff my friend has just swapped to giffgaff and is having awful problems, such as no-one can call her. Is there a phone number as she keeps getting fobbed off on the online system. Thanks.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @twxoxoxoxo Oh dear, Toni. Please try clearing your cache and cookies, or try using a different browser. If this doesn't help, try a different device, ensuring that all your information is entered correctly. If you still have issues, send us a DM. - giffgaff Jeanette

  • GemmaLJackson Gem JackOLantern 🎃👻🧙‍♀️🧹💀☠ (@GemmaLJackson) reported

    Hi @giffgaff why have I got no signal in preston for the last 3weeks? I can bearly get a 3g signal and making a phone call is near impossible at the moment we have 3 different phones so it's not our phones?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @markdsnell We are sorry to hear that you are still having issues, please send us a DM, so we can investigate this - giffgaff Megan