Giffgaff outages and service status in Prescot, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Prescot, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- E-mail (67%)
- Phone (33%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Giffgaff
Giffgaff is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prescot, England
The most recent Giffgaff outage reports came from the following cities: Wigan, Birkenhead, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan
|
14 days ago | |
|
Birkenhead
|
21 days ago | |
|
Liverpool
|
Phone | 26 days ago |
|
Northwich
|
Wi-fi | 4 months ago |
|
Warrington
|
Internet | 5 months ago |
|
Warrington
|
Internet | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Gordon Catterall (@gcat1169) reported from Bryn, England@giffgaff Contacted you EARLY July re complaint, eventual customer service response but no response to my complaint. Asked for pac code and was given it and told any credit on account would be lost!!! This credit is what Ive been complaning about for months. OFTEL NEXT STOP
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⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Liverpool, EnglandDont choose giffgaff because you cant get a signal anywhere!!
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⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Garston, EnglandWhy is your signal so poor all across liverpool @giffgaff it's so bad I cant even listen to music on spotify!!
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Isright (@isright) reported from Runcorn, England@MissBrownYork83 @Apple @giffgaff Have you tried Face Timing / Video Calls? Does it worth then? Maybe your phone if it does play up as the network is ok then
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Darren Thomas (@DagsJT) reported from Warrington, England@oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.
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Rachael Norris (@rachnozz) reported from Liverpool, England@giffgaff I’m sorry! I’m a terrible person. I don’t cope well with change.
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Sarah 💙 Jane 💙 Twiss (@SarahLinnett) reported from Haydock, EnglandWhat is going on with mobile networks at the moment for the last couple of months my signal is so bad @giffgaff and when I say bad I mean non existent can't make phone calls or text
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👉🏻 House of Scouse 👈🏻 (@HouseofScouse) reported from Liverpool, England. @giffgaff is the worst network ever .... AVOID like the plague
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Gordon Catterall (@gcat1169) reported from Bryn, England@giffgaff. Made complaint via email 9.7. Told a reply within 5 days for reply. It is now 28.7. Any chance of contact being made. First time I’ve had an issue with yrselves. Lack of communication a second bigger issue
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bikeanddogtrips (@bikeanddogtrips) reported from Seaforth, England@Mykiel_B @giffgaff Mike & Jade. I just tried the following. Phone off. Remove sim. Restart phone. Phone off. Re insert SIM. Restart phone. I now have a signal but I don't know why I lost it. Just running some tests. Thank you for your input 😀
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Helen Grieve 🇬🇧 🦊 (@grieve51166) reported from Formby, England@WeDoNotLearn73 I'm with Giffgaff. Couldn't care a damn.
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♡♡ Hayley ♡♡ (@HayleyJ2019x) reported from Liverpool, England@giffgaff what’s up with your network bcoz my family members top up yesterday and there internet is being slow is it the phones there using or your services
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Hayley J 2020 ❤️ (@Hayley2020x) reported from Liverpool, England@giffgaff best email I got today saying as of next month my 25 plan will have 80GB of data b4 it slows down and I really think it should have a limit on it tho
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff (@giffgaff) reported@fergus_kiely Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2
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AM (@itsmeitsmeandy) reported@bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly
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Leila - レイラ (@twistedhumanoid) reported@giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!
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giffgaff (@giffgaff) reported@KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2
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Emily Lay (@emsywemsy10) reported@giffgaff The call number says there is an issue and doesn’t work. And the number to text isn’t working either.
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gökhan 🇲🇰 🇧🇬 (@gokhansanirimm) reported@giffgaff I hope I don’t run into any problems. I need to get this money this month. Thank you.
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Quintessentially (@Hesketh_CW) reported@dcuthbert @Cliffinkent O2, VF, Giffgaff? Which is which you ******* idiot. Try a decent network provider for a start
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rae (@Echo38N) reported@giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!
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giffgaff (@giffgaff) reported@Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya
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giffgaff (@giffgaff) reported@ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah