1. Home
  2. Companies
  3. Giffgaff
  4. Prescot
Giffgaff

Giffgaff outages and service status in Prescot, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Prescot, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at Giffgaff

Giffgaff is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • isright
    Isright (@isright) reported from Runcorn, England

    @MissBrownYork83 @Apple @giffgaff Have you tried Face Timing / Video Calls? Does it worth then? Maybe your phone if it does play up as the network is ok then

  • HayleyJ2019x
    ♡♡ Hayley ♡♡ (@HayleyJ2019x) reported from Liverpool, England

    @giffgaff what’s up with your network bcoz my family members top up yesterday and there internet is being slow is it the phones there using or your services

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.

  • rachnozz
    Rachael Norris (@rachnozz) reported from Liverpool, England

    @giffgaff I’m sorry! I’m a terrible person. I don’t cope well with change.

  • gcat1169
    Gordon Catterall (@gcat1169) reported from Bryn, England

    @giffgaff. Made complaint via email 9.7. Told a reply within 5 days for reply. It is now 28.7. Any chance of contact being made. First time I’ve had an issue with yrselves. Lack of communication a second bigger issue

  • HouseofScouse
    👉🏻 House of Scouse 👈🏻 (@HouseofScouse) reported from Liverpool, England

    . @giffgaff is the worst network ever .... AVOID like the plague

  • SarahLinnett
    Sarah 💙 Jane 💙 Twiss (@SarahLinnett) reported from Haydock, England

    What is going on with mobile networks at the moment for the last couple of months my signal is so bad @giffgaff and when I say bad I mean non existent can't make phone calls or text

  • DJGlassBack
    ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Garston, England

    Why is your signal so poor all across liverpool @giffgaff it's so bad I cant even listen to music on spotify!!

  • grieve51166
    Helen Grieve 🇬🇧 🦊 (@grieve51166) reported from Formby, England

    @WeDoNotLearn73 I'm with Giffgaff. Couldn't care a damn.

  • DJGlassBack
    ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Liverpool, England

    Dont choose giffgaff because you cant get a signal anywhere!!

  • gcat1169
    Gordon Catterall (@gcat1169) reported from Bryn, England

    @giffgaff Contacted you EARLY July re complaint, eventual customer service response but no response to my complaint. Asked for pac code and was given it and told any credit on account would be lost!!! This credit is what Ive been complaning about for months. OFTEL NEXT STOP

  • thestuchy13
    Damon (@thestuchy13) reported from Billinge Chapel End, England

    @giffgaff Never that's me 😛🐱

  • Hayley2020x
    Hayley J 2020 ❤️ (@Hayley2020x) reported from Liverpool, England

    @giffgaff best email I got today saying as of next month my 25 plan will have 80GB of data b4 it slows down and I really think it should have a limit on it tho

  • bikeanddogtrips
    bikeanddogtrips (@bikeanddogtrips) reported from Seaforth, England

    @Mykiel_B @giffgaff Mike & Jade. I just tried the following. Phone off. Remove sim. Restart phone. Phone off. Re insert SIM. Restart phone. I now have a signal but I don't know why I lost it. Just running some tests. Thank you for your input 😀

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

  • giffgaff
    giffgaff (@giffgaff) reported

    @mawhinneyjamie2 We completely understand how frustrating this must be for you. Since you've raised a case, we must advise you keep in touch with our agents there, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

  • Woody3704
    Woody Knows (@Woody3704) reported

    @SamRobi90967600 @hewantswealth Yh unlimited data isnt exactly unlimited Giffgaff has a 650GB limit. If you break it twice in a year then they can apparently just deactivate your account and refuse service. I only used around 900GB once. & that was because of watching netflix + post PC format game downloads

  • AKolil
    Adil (@AKolil) reported

    @techtoby__ Get an eSim from a different network and switch around when the internets slow or down. I’ve got unlim EE physical sim and giffgaff eSim as a backup👌

  • hrbuttpk
    Hamza Butt (@hrbuttpk) reported

    Bad bad bad service in CBG. @giffgaff

  • giffgaff
    giffgaff (@giffgaff) reported

    @cazjj Hi Caz. Oh dear, that's not right. Please drop us a DM, so we can help. - giffgaff Tasbiya

  • SteezeMcQueen1
    SteezeMcQueen (@SteezeMcQueen1) reported

    @giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online

  • point0fentry
    Point of Entry 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@point0fentry) reported

    @Lairdysnr Left Vodafone for GiffGaff years ago. I'll never go back to a phone contract. Every 5 or 6 years I buy a reconditioned phone (usually from GiffGaff) to replace the current handset.

  • char86
    Char 💜 (@char86) reported

    @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

  • chris_tait
    Chris Tait (@chris_tait) reported

    @O2 @giffgaff hi, I’ve been experiencing service issues on the giffgaff network in Stowmarket area for nigh on a week now. Service status on both your pages state there’s a phone mast issue but should be able to do all the usual things, however you can’t. ETA on fix?