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Giffgaff

Giffgaff Outage Report in Prescot, Knowsley, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Prescot, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 25% Internet (25%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Prescot, England

The most recent Giffgaff outage reports came from the following cities: Northwich.

CityProblem TypeReport Time
Northwich Wi-fi 16 days ago
Warrington Internet 2 months ago
Warrington Internet 3 months ago
Liverpool Internet 4 months ago
Liverpool Phone 5 months ago
Liverpool Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • gcat1169
    Gordon Catterall (@gcat1169) reported from Bryn, England

    @giffgaff Contacted you EARLY July re complaint, eventual customer service response but no response to my complaint. Asked for pac code and was given it and told any credit on account would be lost!!! This credit is what Ive been complaning about for months. OFTEL NEXT STOP

  • DJGlassBack
    ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Garston, England

    Why is your signal so poor all across liverpool @giffgaff it's so bad I cant even listen to music on spotify!!

  • grieve51166
    Helen Grieve 🇬🇧 🦊 (@grieve51166) reported from Formby, England

    @WeDoNotLearn73 I'm with Giffgaff. Couldn't care a damn.

  • bikeanddogtrips
    bikeanddogtrips (@bikeanddogtrips) reported from Seaforth, England

    @Mykiel_B @giffgaff Mike & Jade. I just tried the following. Phone off. Remove sim. Restart phone. Phone off. Re insert SIM. Restart phone. I now have a signal but I don't know why I lost it. Just running some tests. Thank you for your input 😀

  • HayleyJ2019x
    ♡♡ Hayley ♡♡ (@HayleyJ2019x) reported from Liverpool, England

    @giffgaff what’s up with your network bcoz my family members top up yesterday and there internet is being slow is it the phones there using or your services

  • DJGlassBack
    ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Liverpool, England

    Dont choose giffgaff because you cant get a signal anywhere!!

  • gcat1169
    Gordon Catterall (@gcat1169) reported from Bryn, England

    @giffgaff. Made complaint via email 9.7. Told a reply within 5 days for reply. It is now 28.7. Any chance of contact being made. First time I’ve had an issue with yrselves. Lack of communication a second bigger issue

  • thestuchy13
    Damon (@thestuchy13) reported from Billinge Chapel End, England

    @giffgaff Never that's me 😛🐱

  • rachnozz
    Rachael Norris (@rachnozz) reported from Liverpool, England

    @giffgaff I’m sorry! I’m a terrible person. I don’t cope well with change.

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.

  • HouseofScouse
    👉🏻 House of Scouse 👈🏻 (@HouseofScouse) reported from Liverpool, England

    . @giffgaff is the worst network ever .... AVOID like the plague

  • isright
    Isright (@isright) reported from Runcorn, England

    @MissBrownYork83 @Apple @giffgaff Have you tried Face Timing / Video Calls? Does it worth then? Maybe your phone if it does play up as the network is ok then

  • Hayley2020x
    Hayley J 2020 ❤️ (@Hayley2020x) reported from Liverpool, England

    @giffgaff best email I got today saying as of next month my 25 plan will have 80GB of data b4 it slows down and I really think it should have a limit on it tho

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • LewisMNorth
    Lewis North (@LewisMNorth) reported

    Hi @giffgaff I can’t log into my account, I have sent the forgotten message and I haven’t got an email with my login details. Please help 🥺

  • GiffgaffG
    giffgaff_support_group_complaints (@GiffgaffG) reported

    Daniel You’ll still be able to use your phone in the EU if you have credit, but you'll be charged 3.2p/minute, 1p/text, 0.36p/MB (less than a penny). If you have a goodybag but no credit, you won’t be able to use the giffgaff service in the EU.

  • DanielM73161535
    Daniel Mc (@DanielM73161535) reported

    @giffgaff 24 hours waiting on my number being changed with ZERO service on my phone!! I cannot run my business because of this. I've sent several messages to agents but zero reply. Getting beyond a joke now you guys are losing me money!!!!!!

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported

    @giffgaff So this is a load of rubbish as when the chips are down they take your money but they won’t call you and help you sort out your elderly mum who is stuck in lockdown unable to use her mobile. Appalling service

  • GGTVBD
    Gareth (@GGTVBD) reported

    Paying £20 a month to @giffgaff for a sim. Sent it to our daughter in Italy to use it and you’re charging us for data because we haven’t used it here since Xmas. Still been paying you £20p/m though. For nothing, it would seem. Very upset, stranded daughter. HELP PLEASE.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @rdcbttf88 Hi Ryan. As we are a pay as you go network this isn't something we could offer - giffgaff Jade

  • Aff24an
    Affan (@Aff24an) reported

    @thaharamii Yeah at times it takes the piss my boy has Giffgaff it's not bad he said

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • LKJMCA
    Lisa (@LKJMCA) reported

    @giffgaff Hey there. We are requesting help with a phone my mother has on her account that hasn’t been working since the 10th February (still being charged). Sent a question but no agents have gotten back to us. My mother would prefer speaking over the phone. Is this possible?

  • rdcbttf88
    Ryan (@rdcbttf88) reported

    @giffgaff could you do a service that actually does leave a mark on credit score, I’ve been paying you on time for over a year now but obviously because it is not a monthly commitment it doesn’t show on credit score.