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Giffgaff

Giffgaff Outage Report in Morden, Greater London, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Morden, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Morden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Giffgaff

Giffgaff is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Morden, England

The most recent Giffgaff outage reports came from the following cities: London, Hammersmith, Wandsworth, Poplar, Hackney, City of London, Southwark, Wembley, and Reigate.

CityProblem TypeReport Time
London Wi-fi 1 day ago
Hammersmith Phone 2 days ago
Wandsworth Phone 5 days ago
London Internet 8 days ago
London Phone 8 days ago
London Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Morden, England

Latest outage, problems and issue reports in Morden and nearby locations:

  • Love_SE4
    @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • djrowsam
    DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • Muvaharris
    meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • drneil667
    Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • CoronaSinger
    🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • CWMcGinnes
    CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • AkpaluGeorge
    George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • Kaygeor53353208
    Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • jacekwojt
    jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • TronalddumpUS
    Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • till_the_wheels
    𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • alexalderthay
    A l e x (@alexalderthay) reported

    @giffgaff Merry Xmas! The mast near me, TS15, seems to be down, any idea what's wrong?

  • TheCustomer14
    TheCustomer (@TheCustomer14) reported

    @giffgaff Definitely not a browser issue for future reference with this error. It is now working on the same browser.

  • 18thoutofpain
    r🥐 (@18thoutofpain) reported

    @poveIias wtf is giffgaff help

  • YeaboyitsGrace
    Groice ✌🏻 (@YeaboyitsGrace) reported

    @giffgaff hi, both me and my mum are on giffgaff and she’s been having problems since Wednesday with her phone having no service but mine has been fine so do you know if it’s a problem on your end or if it’s a problem with my mums phone?

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @MissKufuor Hi there Roz, please be advised that numbers are recycled after 6 months of non usage. Once this happens, there isn't a way for us to reassign this back to you we're afraid. Drop us a DM if you need further help. giffgaff Natalie.

  • KatJack27341860
    KatJack (@KatJack27341860) reported

    @Mykiel_B @giffgaff It is. My phone is on 3 network. Smartwatch is on giffgaff :/ shows £6 of goodybag still active when I log onto giffgaff account

  • TheOtherBond
    Jim Bond (@TheOtherBond) reported

    @Alichat66 @Sensible_Party Yes, non smart phone minutes only and as its a 2G phone required most companies will offer a good signal everywhere but check to be sure. Tesco offer a good deal (O2 signal) a do GiffGaff (also O2)

  • leonararj
    leonara leite vidal (@leonararj) reported

    @giffgaff @giffgaff i am trying to cancel my goodybag for ages and I couldn’t .You are charging me without my approval !!Can I have my money back please ?I am trying to cancel my purchase plan for 2 months now ,but my login just say to me that I need reset my password everyday !

  • KatJack27341860
    KatJack (@KatJack27341860) reported

    @giffgaff hello guys merry Christmas x my sim is not working properly. I have £6 goody bag but can't call as apparently not have enough credit. Help pls x

  • kendihal1nde
    Dust Buster (@kendihal1nde) reported

    @giffgaff, I don't get it, is it hard to make a better network? every month I top-up £20 for nothing. tried to be calm and thought that you can fix asap but nope. it's hard to understand...