Giffgaff outages and service status in Birtley, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Birtley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Birtley, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Giffgaff
Giffgaff is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Birtley, England
The most recent Giffgaff outage reports came from the following cities: Washington, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Washington
|
Internet | 11 days ago |
|
Newcastle upon Tyne
|
Phone | 25 days ago |
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Newcastle upon Tyne
|
Internet | 2 months ago |
|
Sunderland
|
Phone | 4 months ago |
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Newcastle upon Tyne
|
Phone | 5 months ago |
|
Borough of North Tyneside
|
Phone | 7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England. @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?
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Lee (@MXOFO) reported from Newburn, EnglandMy @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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🏳️🌈 #ImMeWhoAreYou 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, EnglandData still not working. I’ll be glad when I ditch @giffgaff
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#ImMe | #SAFC | 🇬🇧 🏳️🌈 (@MeInSunderland) reported from Sunderland Bridge, England🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.
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Julie Clay (@JulieVintageTea) reported from Shiremoor, England@giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....
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Tom Bailey (@TyneTom) reported from Whitley Bay, England@gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)
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Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England@adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.
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Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England@giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.
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#ImMe | #SAFC | 🇬🇧 🏳️🌈 (@MeInSunderland) reported from Sunderland Bridge, England@1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work
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Julie Clay (@JulieVintageTea) reported from Shiremoor, EnglandStill no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g
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.💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, EnglandHey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Dean (@SixCylinderDean) reported from Sunderland Bridge, EnglandHey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Stevio (@Rothbury01669) reported@JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model
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Ry Ry #coyg (@Ry_R0se) reported@giffgaff when will issues be sorted in mk451ph area have no data connection
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Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported@tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network
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giffgaff (@giffgaff) reported@JamEfter We're sorry to hear that there seems to be an issue moving your number across to us. Rest assured the agents will be able to help further via your case. In the meantime we would recommend removing your case reference number from public posts - giffgaff Jade
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giffgaff (@giffgaff) reported@Kari_Casanova29 If he is having issues with the most recent update he will need to reply to the agents through the case and let them know, Karina. This isn't something we can investigate further through social media unfortunately - giffgaff Jade
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Teddy (@ChokeLever) reported@giffgaff Tbh I didn’t chose @virginmedia because their reviews are poor. I should’ve known better as it was still their engineer who failed to show up. #Frustrating, but for #giffgaff not to have any means of rectifying the issue is unacceptable. I am being penalised as a result.
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giffgaff (@giffgaff) reported@AmandaBald16694 Hi Amanda. Oh dear, that's not right. Please drop us a DM, so we can help. - giffgaff Tasbiya
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Rhoda (@UkRhoda) reported@giffgaff How can a “service” company run with zero customer service/help and no phone number? What nonsense! Scammers!
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giffgaff (@giffgaff) reported@Kari_Casanova29 Unfortunately, this isn't something we can investigate through social media, and must advise that you keep in touch with our agents through your case, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya
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giffgaff (@giffgaff) reported@lipanlin35134 Hi there. Please send us a private message if you need help on knowing how to reply to the email or how to contact an agent appropriately. - giffgaff Gavin