Giffgaff

Giffgaff Outage Report in Birtley, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Birtley, County Durham, England 12/08/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (55%)

    Wi-fi (55%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • vikki_price Vikki Price (@vikki_price) reported

    @giffgaff please tell me how To cancel with you? I got SIM card simply to check lock position on handset and paid £6, set up an account online with details but cannot remember my password and despite using all the methods you suggest to get the information I am not receiving it.

  • f_kski Freddie (@f_kski) reported

    @robin__craig worst thing about this was that you had the giffgaff simcard for ages but kept putting off switching over

  • shannonjade_94 𝔖𝔥𝔞𝔫 𝔍𝔞𝔡𝔢 (@shannonjade_94) reported

    @virginmedia That’s the number I’ve been calling on previously and they’ve not been able to resolve the issue. I’ve tried my GiffGaff SIM in my iPhone and iMessage and FaceTime verify my giffgaff number straight away so this proves it’s a fault your side.

  • SaaidiAbdullah Abdullah Saaidi (@SaaidiAbdullah) reported

    I have to switch from @giffgaff to another provider. It's expensive and doesn't have a good customer service (there's no customer service number to call!) Any recommended service provider with good network signal, prices, and customer service?

  • XoCourtsoX courts (@XoCourtsoX) reported

    Anyone else having problems with @giffgaff?? My data hasn’t been working for the last few days. Won’t load anything. Bee relying on WiFi which is shocking enough as it is 🙃

  • vharry22 Just Jeanie 123 (@vharry22) reported

    @giffgaff @AJOdudu Not very impressed so far. I got a small payg classic phone 📱 activated the sim this morning. I can't ring out on it ,or text. Keeps saying "invalid command". So I don't know why it's not working! Want to cancel my account after paying £10.00 but it's impossible to contact them

  • islam_rez Rez Islam (@islam_rez) reported

    @giffgaff I put new giffgaff sim, done top up online with activation code. No network no service nothing on my phone!!! Whats going on?

  • Ali254_AR Ali (@Ali254_AR) reported

    @giffgaff hi I can’t login to my giffgaff network and Im not getting a reset password link. Is there a support number or email I can contact for help?

  • alasdair_h Alasdair Hunter (@alasdair_h) reported

    @robin__craig i will never stop being on a giffgaff goodybag

  • SaaidiAbdullah Abdullah Saaidi (@SaaidiAbdullah) reported

    @giffgaff No particular thing. GiffGaff charges huge amount of money if the package ended few days earlier. Very difficult to communicate with customer service ( last time I submitted a request and received a response next day). I prefer to ba able to call rather than just typing.