Giffgaff

Giffgaff Outage Report in Birtley, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Birtley, County Durham, England 03/11/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (36%)

    Wi-fi (36%)

  2. Phone (30%)

    Phone (30%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Birtley, County Durham, England

The most recent Giffgaff outage reports came from the following cities: Newcastle upon Tyne and Borough of North Tyneside.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomBorough of North Tyneside Phone
United KingdomGateshead Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @CBarrett1994 That would be the coverage in your area as normal, and it does show the same for the data. However, as there is a mast issue, this would affect the coverage. Unfortunately due the mast issue, there would be an issue with all your services. We're sorry about that. - giffgaff Emer.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @AnupamUraiti Hi there. We're so sorry to hear that. Are you not receiving the password reset link, or are you having problems when trying to reset the password? - giffgaff Emer.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Erasmo2058 We're not aware of any problems with the app Erasmo. Are you or your wife able to log in using a browser? Please try logging in on the app using data rather than Wi-Fi if it's available. - giffgaff Jeanette

  • woodstocktaylor Woodstock Taylor (@woodstocktaylor) reported

    @giffgaff I've heard back, but have had to re-explain myself, having not been understood, and am now facing another 24 hour wait. It should not be a complex problem. Not happy.

  • Erasmo2058 Erasmo Recchioni (@Erasmo2058) reported

    @giffgaff Hi, tried to get into my app but is telling me I have an internet connection issue but I know I haven’t.

  • CBarrett1994 C Barrett (@CBarrett1994) reported

    @giffgaff No problem, will shop around and switch network shortly. Cheers 👍

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Whatkatiedidne2 Hi Sian. What issue are you having when trying to remove the SIM from your phone? - giffgaff Hannah

  • only1jones Chris Jones (@only1jones) reported

    @giffgaff Yep, my phone is up-to-date, I had no data signal whatsoever each time I tried, amd there are much fewer people using it than normal currently. I couldn’t raise a support ticket because there was no prion for this problem. How do I get help?

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @giffgaff still no service but of course there’s not an issue in our area as usual

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @virginmedia Tried to direct message several times but keeps failing as I’ve no WiFi and barely a mobile signal thanks to giffgaff