Giffgaff

Giffgaff Outage Report in Birtley, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Birtley, County Durham, England 11/30/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (13%)

    Internet (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Andrew_Morris82 As long as your email address is correct, you should receive the verification code without any issues Andrew. Please check your junk/spam folder to ensure the email hasn't gone there. - giffgaff Jeanette

  • crookie74 Paul Crook (@crookie74) reported

    @giffgaff Yes I have but not getting very far... The message said that there was "Quotable Damage Found" but the phone has not be dropped/damaged in any way. This is daylight robbery

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Are you serious EMER?? you are one of the 9 people that have responded to this already!?! Seriously you guys are terrible at this!!

  • mac_plastic PlasticMac (@mac_plastic) reported

    @giffgaff I received a replacement SIM, put it in the phone and clicked on Activate. 12 says later, still not connected. Support keep telling me it's with the engineers ... Come on giffgaff, fix it please.

  • Anthony_J_Perry AnthonyPerry (@Anthony_J_Perry) reported

    @giffgaff Thank you Ann. I understand it can take up to 24 hours to get a reply for help; not good if I need to fix a problem now. Hopefully we can get this sorted soon or I may have to find another provider (a shame as I've *loved* GiffGaff to date!)

  • J74309255 J (@J74309255) reported

    @giffgaff Who is John ? Another badly treated person ? How many of us are there ? Is there a support group ? Banks etc don’t ask for account details. What other details can I give - ref no of my emails ? Need to see if should stay with you & will let you know tom’row

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @J74309255 We can't guarantee anything as this is dependant on Royal Mail. If you don't receive the SIM we will help you get the SIM up and running another way. Please DM us, so we can get this sorted for you. - giffgaff Tasbiya

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @J74309255 Ah okay, so we would need to order a replacement SIM from our end. Can you please send us a DM, so we can help further? - giffgaff Tasbiya

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Yeah, I often tell my pals, if they have an emergency I'll get back to them in a week. WORST CUSTOMER SERVICE. 8 DAYS AND STILL NOT RESOLVED. STILL NEVER HAD A REAL-TIME CONVERSATION WITH ANYONE!

  • J74309255 J (@J74309255) reported

    @giffgaff Tried this. When tried to activate, your website says can only use the one you have sent. TWO weeks and still waiting. BAD service. You don’t care about people. Worst thing is that you’re a phone company with no phone customer service #giffgaff