Giffgaff outages and service status in Birtley, England

Problems in the last 24 hours in Birtley, England

Giffgaff signals over the past 24 hours, with local activity from Birtley, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

• 
  Nathan Lawson (@nathanlawsn) reported 2 minutes ago from Sunderland Bridge, England

  @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 3 minutes ago from South Shields, England

  @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 7 minutes ago from South Shields, England

  @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 12 minutes ago from Sunderland Bridge, England

  @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

• 
  Dean (@SixCylinderDean) reported 16 minutes ago from Sunderland Bridge, England

  Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

• 
  Lee (@MXOFO) reported 32 minutes ago from Newburn, England

  My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 34 minutes ago from South Shields, England

  @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

• 
  Tom Bailey (@TyneTom) reported 40 minutes ago from Whitley Bay, England

  @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

• 
  Julie Clay (@JulieVintageTea) reported 44 minutes ago from Shiremoor, England

  @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

• 
  🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported 44 minutes ago from Sunderland Bridge, England

  Data still not working. I’ll be glad when I ditch @giffgaff

• 
  The Gosforth Hotel (@GosforthHotel) reported 47 minutes ago from Newcastle upon Tyne, England

  . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

• 
  .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported 54 minutes ago from Whitley Bay, England

  Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

• 
  Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported 56 minutes ago from Hebburn, England

  @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

• 
  Julie Clay (@JulieVintageTea) reported 57 minutes ago from Shiremoor, England

  Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 57 minutes ago from Sunderland Bridge, England

  🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JupitersBindi (@JupitersBindi) reported 6 minutes ago

  @ajzxne Giffgaff doesnt own or have to invest, develop or maintain any network infrastructure. They just piggyback networks.

• 
  Spongboob Squitpants (@SpongboobSpants) reported 6 minutes ago

  @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?

• 
  Steve (@alpherah) reported 6 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse

• 
  Josh Jackson (@IamJoshJackson) reported 10 minutes ago

  Hey @giffgaff I bought an eSIM with you nearly 48 hours ago. The eSIM still hasn’t activated and my contract with Vodafone is now expired… but you have ported my number over. So I have no data and can receive no calls. eSIM activation should be instant, at max, 24 hours. No option to call up or get an instant agent response. Any help? Yours truly, a man without a phone.

• 
  Richa Malhotra (@RichaMa42314735) reported 10 minutes ago

  @xunfenghellolo Sorry! Contact giffgaff support about refunds. Good luck!

• 
  I L (@iluyimbazi) reported 12 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 18 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  Leila - レイラ (@twistedhumanoid) reported 20 minutes ago

  @giffgaff almost 24 hours on my SIM still does not work. I have emailed customer services and still nothing! In this day and age, surely you at least have agents on hand for live chat?!

• 
  Leila - レイラ (@twistedhumanoid) reported 23 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  rae (@Echo38N) reported 28 minutes ago

  @giffgaff Just got robbed by Giff Gaff, my monthly data plan ran out on Sunday, I topped up with £10 and on Tuesday I got a text sayoing my data plan had run out? how can this be? Not good enough that a mobile company have no phone lines to discuss...5 Days to resolve issues!