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Giffgaff

Giffgaff outages and service status in Birtley, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Birtley, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Birtley, England

The most recent Giffgaff outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 15 days ago
Sunderland Phone 3 months ago
Newcastle upon Tyne Phone 3 months ago
Borough of North Tyneside Phone 5 months ago
Gateshead Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • LeslieBrown953
    Leslie Brown ๐Ÿ๐Ÿ’›๐Ÿ–ค๐Ÿ’›๐Ÿ–ค๐Ÿ’›๐Ÿ (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • GosforthHotel
    The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • MeInSunderland
    #ImMe | #SAFC | ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿณ๏ธโ€๐ŸŒˆ (@MeInSunderland) reported from Sunderland Bridge, England

    ๐Ÿšจ Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • chrismayes
    .๐Ÿ’™#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • MXOFO
    Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced theyโ€™re dropping their free roaming trying to convince me to renew. No thanks. Iโ€™m off to @giffgaff. I donโ€™t give my custom to companies that fail to keep their word.

  • TyneTom
    Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • SixCylinderDean
    Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, itโ€™s almost impossible to even load twitter.

  • MeInSunderland
    #ImMe | #SAFC | ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿณ๏ธโ€๐ŸŒˆ (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff Itโ€™s on its way back but why annoyed me was that @giffgaff didnโ€™t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and canโ€™t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • nathanlawsn
    Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff Iโ€™ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so Iโ€™m beginning to think itโ€™s actually an iOS issue rather than a problem with the network.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • ScooterRiderFMX
    ๐Ÿณ๏ธโ€๐ŸŒˆ #ImMeWhoAreYou ๐Ÿณ๏ธโ€๐ŸŒˆ (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. Iโ€™ll be glad when I ditch @giffgaff

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

  • AbsolutelyVexed
    Vexed โœ๏ธ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡ฎ๐Ÿ‡ท๐Ÿ‡ฎ๐Ÿ‡ฑ (@AbsolutelyVexed) reported

    @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly ยฃ25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

  • giffgaff
    giffgaff (@giffgaff) reported

    @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade

  • esnw33430
    G (@esnw33430) reported

    @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

  • giffgaff
    giffgaff (@giffgaff) reported

    @JenniferOsl2013 Hi Jennifer. Oh, dear we understand how inconvenient that sounds. . Please send us a private message with a screenshot of the error you're having, so we can help you further. - giffgaff Gavin

  • S3R7XO
    S3R7XO (@S3R7XO) reported

    ****** got giffgaff as service ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

  • TheDePINCat
    TheDePINCat ๐Ÿˆ๐ŸŒ (@TheDePINCat) reported

    .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

  • BMclobb
    Bob McLobb (@BMclobb) reported

    @andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs

  • SigniusNetworks
    Signius (@SigniusNetworks) reported

    @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

  • KarenSwimSwim
    Karen SwimSwim (@KarenSwimSwim) reported

    @giffgaff URGENT FRAUD โ€“ My giffgaff SIM appears to have been fraudulently transferred to another device today. My phone suddenly lost service and I can no longer log into my account. Please immediately suspend the SIM and lock the account to prevent misuse. ***417