Giffgaff

Giffgaff Outage Report in Birtley, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Birtley, County Durham, England 12/10/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ValderOutdoors ⚡⚡MI-24_Hind⚡⚡ (@ValderOutdoors) reported

    @giffgaff & @ThreeUK what's going on with cell service in South Lanarkshire? Can't even complete a speed test on phone or use our broadband router.

  • rief53 arifa 🧚🏽‍♀️ (@rief53) reported

    @giffgaff I have not been able to make calls or send texts for the past 4 days. I’ve checked online to see if there was a service issue and it’s been saying a phone mast has been down since the last few days. When will this be sorted out?

  • KILAGRIM KILAGRIM (@KILAGRIM) reported

    @VodafoneUK why is your network constantly failing me where ever I go, ee bt 3 and even giffgaff users have no issues with their networks

  • z52782 z52782 (@z52782) reported

    @Dr_royyalty What seems to be the issue ? @giffgaff

  • King_Pam_ Sirène De Mer 🧜🏾‍♀️ (@King_Pam_) reported

    @z52782 @giffgaff Thank you. I also know that. But I think it’s a bit cheeky of them to tell me I’ve run out of my data when since September I have signal but literally no internet. Even at time I needed it the most and I spend most of my time at work so I use the wifi. How did I run out of data?

  • MarcoTravelBlog Marco Travel Blog (@MarcoTravelBlog) reported

    @giffgaff Tried to add my recurring goodybag which aborted last night, I’ve been trying to re-instate it via PayPal, but it’s definitely not working. I’ve had to connect my debit card to your system, which I’m not happy about, as I would prefer PayPal as my payment method. #giffgaff

  • santoshkamath S𝙖𝙣𝙩𝙤𝙨𝙝 D𝙚𝙫𝙧𝙖𝙮𝙖 K𝙖𝙢𝙖𝙩𝙝 (@santoshkamath) reported

    @priyashmita Now prblm for vodafone UK,3 mobile,giffgaff and BTmobile in problem.

  • z52782 z52782 (@z52782) reported

    @1WheeledBandit @giffgaff Essentially PAYG but having a regular goodybag on which carry’s on every month is like having a contract but you can cancel when ever. @giffgaff

  • MarcoTravelBlog Marco Travel Blog (@MarcoTravelBlog) reported

    @giffgaff .@giffgaff - Incidentally in 24 hours I could switch to a different network, that’s the danger with having a slowwww 🐌 #customerservice response times. #justsayin #giffgaff

  • tanya_l_88 tanya ladley (@tanya_l_88) reported

    @virginmedia @virginhelp I got my husband a contract with you in September and myself a sim card (both moved from giffgaff) and I'm really regretting it. Neither of us can get data out of the house for a good distance. The only places I go are in this blackout zone!!! Help