Giffgaff

Giffgaff Outage Report in Birtley, County Durham, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Birtley, County Durham, England 01/18/2026 09:15

January 18: Problems at Giffgaff

Giffgaff is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birtley, County Durham, England

The most recent Giffgaff outage reports came from the following cities: Borough of North Tyneside.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorough of North Tyneside Phone
United KingdomGateshead Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MT_Kilpatrick Michael Kilpatrick (@MT_Kilpatrick) reported

    @retro_gerry @three Puzzled by that. We were in Borneo earlier (Sarawak and Sabah) and my roaming charges were 20p per MB and 30p/text with giffgaff via whichever Malaysian network it was whose name I've forgotten.

  • t_oliver24 Tom Oliver (@t_oliver24) reported

    Looks like a lot of people are unhappy with @giffgaff service lately. Will be moving to another provider shortly. Profits over good customer service as usual #con

  • stephennaylor Stephen Naylor (@stephennaylor) reported

    @gav @giffgaff Am on O2 (same network) and currently away in Cheshire and finding exactly same. 3G, full bars but no (or virtually no) connectivity.

  • MissAnneMarie01 Kiwi gal Ⓥ (@MissAnneMarie01) reported

    @giffgaff I've just spent 3 weeks in Kent with no internet signal outside my daughter's WiFi. No signal in London either. O2 network clearly hasn't improved in the last 10 years since I lived in Oxford and had no signal in most of the city.

  • zophilpott Zoe Philpott (@zophilpott) reported

    @giffgaff @Ofcom we have 3 #giffgaff sims and none of them are getting for that 1mbs / 0.3mbps data, and calls are zero. We have rebooted every device. Nothing. Its already 3 days!And coverage is "good/normal". PO41 0NR plus 10 mile radius. We all have 100GB goodybags. #wtf #FFS

  • bigmonmulgrew BigMonD (@bigmonmulgrew) reported

    @giffgaff Update, the agent "as a gesture of goodwill" refunded the sms charges, as if that was the point. Either my sim has been cloned or giffgaff has a billing issue. Given no one has had access to the sim its been cloned without access or before giffgaff sent it me. Both major issues

  • NaturePunta Ani (@NaturePunta) reported

    @giffgaff Hi!i tried yesterday all day to login, i can't. reseted password. error message:"Oops. Sorry, something went wrong on our side. Try again in a few minutes". helps please.need to work in a few hours and can't activate any goodybag bc i can't login. Thanks in advance

  • t_oliver24 Tom Oliver (@t_oliver24) reported

    Goes to France for 3.5 weeks with a £10 goody bag from @giffgaff which works fine. Adds £10 credit to my account for additional data, goes within 1 day. Wtf?

  • realGlynDavies Glyn (McFly) Davies🇺🇦🇬🇧 (@realGlynDavies) reported

    @ColinGunn1960 @JohnHammond73 @maxybyrne Colin, my blood is boiling as we speak. Also, why ******** is it harder to login to my GiffGaff account than my bank??? ******* idiots

  • zophilpott Zoe Philpott (@zophilpott) reported

    @giffgaff Your ask agent doesn't co er this issue.