Giffgaff

Giffgaff Outage Report in Birtley, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Birtley, County Durham, England 12/07/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • peter_lord Сер Пітер Лорд 🇺🇦 😎🇬🇧🇪🇺🌍 (@peter_lord) reported

    @Binzyi @KellyQuilt Wrt 2.: They don't. They let customers ask how to do things on Giffgaff or to describe any problems they've had with the service, and other customers often supply the answers. Frankly, I've found it to "just work" after a little initial settling-in, but it's not for everyone.

  • katfpoole Kat Poole (@katfpoole) reported

    @giffgaff Hiya, I’ve just changed networks and although my phone shows 4G I cant get any coverage. I really need to use my phone while I’m out - can you help please?

  • Mayajose83Maya Maya Francis (@Mayajose83Maya) reported

    @giffgaff I had ordered for two sims last Friday (June 3) . I have not yet received the same. When I contacted customer service , I was asked to buy another. So what would happen to £16 that I paid for them. It’s already being taken from my account

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @lrl014 @giffgaff Hi. Yes you can. You are allowed 20gig max data usage per goodybag in a 63 days period. Dont buy a goodybag bigger than 20GB for EU/EEA usage. Reason is after 20GB data will cost 0.36p/MB and u’ll still not be able to start a new goodybag early until it’s down to 100 MB or below.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @FXKT_GEIST Oh dear, that's not good. Can you please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya

  • WolfieSmiffed Del-4Ri (@WolfieSmiffed) reported

    EE 4g tower that covers my flat is down *again* so mobile will not work there. Am in the park rn to get signal. After it happened last time I switched mobile internet provision to Giffgaff/O2 and for a month that's been fine. That too is now not working. **** my digital life.

  • V1echa Viecha (@V1echa) reported

    ******* #giffgaff still cant fix network errors around town @giffgaff lazy people ... why the hell they work there if cant do the work ....

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @AndrewKirk58 Hi Andrew. Do you know the login details to the account associated with the SIM card? - giffgaff Nicole

  • aishseedat Aisha Seedat (@aishseedat) reported

    @giffgaff any issue with signals today, calls keep dropping.

  • WolfieSmiffed Del-4Ri (@WolfieSmiffed) reported

    @giffgaff Yes, no worries. I'm having to do this from my phone in the park, to get service so please bare with me