Giffgaff

Giffgaff Outage Report in Birtley, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Birtley, County Durham, England 12/20/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (52%)

    Wi-fi (52%)

  2. Internet (20%)

    Internet (20%)

  3. Phone (20%)

    Phone (20%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • DrSamHayes1 Dr Sam Hayes (@DrSamHayes1) reported

    @giffgaff I’ve asked for help before through your forum. Why different this time? I’ll see if I have the energy to try more giffgaff solutions. But that doesn’t explain why most times I can’t even send a text first time and have the resend multiple times just to text.

  • DrSamHayes1 Dr Sam Hayes (@DrSamHayes1) reported

    @giffgaff Look I’ve literally got covid and I’m tired and we’ve just had to try and get power restored to our house during which time my crap giffgaff made that harder.

  • DrSamHayes1 Dr Sam Hayes (@DrSamHayes1) reported

    @giffgaff I’ve submitted an agent request so we’ll see if this time you can resolve it. But at some point Jeanette the answer might be “sorry, we’re not good enough & we can’t fix it.” Pretending you can & acting like it’s my fault is not good customer service or keeping me with giffgaff

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Goldmaster Hi there. The membername on your account can only be changed on your second login attempt to your account. Are you a new member with us? - giffgaff Emer.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @drvape999 We ask our members to send us DM's so that you're not publicly posting your full postcode to us. The only ongoing issue that we were aware of, was for Aberdeenshire, which has since been resolved. If there is an issue showing, this should be resolved soon. - giffgaff Jeanette

  • CraftyNigel Nigel Craft (@CraftyNigel) reported

    missing being with @ThreeUK I changed to @giffgaff but have had no signal for 2 months maybe I should go back to three , anyone else have this issue with giff gaff,had a bad signal with 3 at times but never this bad,giff gaff keep saying a mast being fixed surely not this long

  • JosieBooBoo1 Josie Boo Boo (@JosieBooBoo1) reported

    @O2 absolutely disgusted at your none existent customer service! I can do what I want via MyO2 but you phone line keeps cutting me off. Only been with you one day and want to leave back to giffgaff already!

  • DrSamHayes1 Dr Sam Hayes (@DrSamHayes1) reported

    @giffgaff is such s**t. Currently self isolating with covid and we’re having a power cut. Exactly the sort of time a mobile phone would be really useful. Essential even. But I’m stuck with one spot where I get phone signal and a paltry 3Gs if I’m lucky. Cannot wait to switch.

  • Selkir1Selkirk Samantha Selkirk (@Selkir1Selkirk) reported

    @giffgaff I am aware you are on line are your agents not your customer service ?

  • fatiima_aah Fatima (@fatiima_aah) reported

    Giffgaff has the worst service ever!😡