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Giffgaff

Giffgaff outages and service status in Birtley, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Birtley, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Birtley, England

The most recent Giffgaff outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 14 days ago
Sunderland Phone 3 months ago
Newcastle upon Tyne Phone 3 months ago
Borough of North Tyneside Phone 5 months ago
Gateshead Internet 1 year ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • LeslieBrown953
    Leslie Brown ๐Ÿ๐Ÿ’›๐Ÿ–ค๐Ÿ’›๐Ÿ–ค๐Ÿ’›๐Ÿ (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • TyneTom
    Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and canโ€™t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • nathanlawsn
    Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff Iโ€™ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so Iโ€™m beginning to think itโ€™s actually an iOS issue rather than a problem with the network.

  • GosforthHotel
    The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • chrismayes
    .๐Ÿ’™#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • MeInSunderland
    #ImMe | #SAFC | ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿณ๏ธโ€๐ŸŒˆ (@MeInSunderland) reported from Sunderland Bridge, England

    ๐Ÿšจ Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • MeInSunderland
    #ImMe | #SAFC | ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿณ๏ธโ€๐ŸŒˆ (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff Itโ€™s on its way back but why annoyed me was that @giffgaff didnโ€™t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • MXOFO
    Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced theyโ€™re dropping their free roaming trying to convince me to renew. No thanks. Iโ€™m off to @giffgaff. I donโ€™t give my custom to companies that fail to keep their word.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • ScooterRiderFMX
    ๐Ÿณ๏ธโ€๐ŸŒˆ #ImMeWhoAreYou ๐Ÿณ๏ธโ€๐ŸŒˆ (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. Iโ€™ll be glad when I ditch @giffgaff

  • SixCylinderDean
    Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, itโ€™s almost impossible to even load twitter.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff (@giffgaff) reported

    @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade

  • giffgaff
    giffgaff (@giffgaff) reported

    @Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade

  • TheGrumpasaurus
    The Chumpasaurus (@TheGrumpasaurus) reported

    @giffgaff that's it **** off. I'm getting a couple of EE sims as your app, your service and YOU are ******* useless. A waste of ******* time and effort. ******* clowns.

  • colinmac7
    Colin MacRae ๐Ÿ‡บ๐Ÿ‡ฆ (@colinmac7) reported

    @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

  • MrReeSolutions
    MrRee (@MrReeSolutions) reported

    @oliverhenry @FelixAmazonCat Gonna be as bad a GiffGaff no doubt.

  • giffgaff
    giffgaff (@giffgaff) reported

    @TimLinkin It can take up to 24 hours for an agent to get back to you, but it is usually a lot sooner than that. One of the team will be in touch as soon as possible to help. - giffgaff Ann

  • Isi868
    Siah (@Isi868) reported

    @giffgaff your robot that only works during a specific time in the week is annoying me. What's the point? Customers need support. How can I get the help I need?

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

  • AKolil
    Adil (@AKolil) reported

    @techtoby__ Get an eSim from a different network and switch around when the internets slow or down. Iโ€™ve got unlim EE physical sim and giffgaff eSim as a backup๐Ÿ‘Œ

  • SigniusNetworks
    Signius (@SigniusNetworks) reported

    @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.