Giffgaff

Giffgaff Outage Report in Birtley, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Birtley, County Durham, England 03/10/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (36%)

    Wi-fi (36%)

  2. Phone (30%)

    Phone (30%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Birtley, County Durham, England

The most recent Giffgaff outage reports came from the following cities: Newcastle upon Tyne and Borough of North Tyneside.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomBorough of North Tyneside Phone
United KingdomGateshead Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • katielouisemelv katie 💙 (@katielouisemelv) reported

    My credit report: your report is quite bad, having some credit might help Me: *applies for credit for a new phone* Klarna & Giffgaff: DECLINED. Me: ....................

  • ktb2102 Kate (@ktb2102) reported

    @giffgaff Website says mast is out so service is down - I didn’t think to check before purchasing as my main mobile is on the o2 network and is working fine

  • brackendawson Bracken (@brackendawson) reported

    @matryer Contract? Ew. 🤢 Not sure what it's like in the US, but in the UK I've never had a mobile contract that aligned the provider's priorities with actually providing a service. Looking at you @VodafoneUK, now using @giffgaff and free to move immediately if I ever need to.

  • calliope_olive Natalie (@calliope_olive) reported

    @Apple @Vodaphone4 please can one of you sort out my broken phone and not pass the buck between the two of you; i will be buying an android and moving to giffgaff.

  • ktb2102 Kate (@ktb2102) reported

    @giffgaff sort out your online help! It goes round in circles with no way to ‘ask an agent’!!!! Driving me MAD

  • truth_bey TruthWarrior (@truth_bey) reported

    @giffgaff I have ordered new sim cards 3 times now and they have never come to my address. Then you have the cheek to email me asking how are your new sims?? Whats going on with your deliveries??

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @kellymorti Hi Kelly. We're very sorry to hear that. We are an exclusively online network, so we don't have a telephone number, unfortunately. Our DM's are open if you'd like to send us a DM. - giffgaff Emer.

  • RHEcology Rachel Hacking Ecology (@RHEcology) reported

    @giffgaff Hi. I received a text from GiffGaff this morning telling me that my number will switch over. I haven't instigated this, and I'm not a GG customer. Is there a way you can look into this? I don't have a GG account. Thanks!

  • DaveHenniker Dave Henniker (@DaveHenniker) reported

    @virginmedia I lost TV, internet and landline phone today so had to phone your 0845 number on my mobile. Giffgaff will charge me for this and so will you, an uknown extra cost because of your broken system. Some compensation would be appreciated since you've upped my bill by £4.

  • ellsmr19 Ellie x (@ellsmr19) reported

    whys everyone mean about giffgaff, I’ve never had a problem with it, it’s a pretty good deal and because it’s O2 the service is actually good? like why you all so snobby dfkm