Giffgaff

Giffgaff Outage Report in Birtley, County Durham, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Birtley, County Durham, England 02/15/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (43%)

    Wi-fi (43%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birtley, County Durham, England

The most recent Giffgaff outage reports came from the following cities: Borough of North Tyneside.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorough of North Tyneside Phone
United KingdomGateshead Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • EarlOfSidmouth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🏳️‍🌈 (@EarlOfSidmouth) reported from Sidmouth, England

    @giffgaff That’s no use, I’m going to be here all week. What is their timescale? I genuinely don’t mean to sound like stroppy customer here, but I’m going to have to go to another service provider if this isn’t sorted by lunchtime.

  • loopyfilms Nigel Smith (@loopyfilms) reported

    @giffgaff multiple users reporting weak or no signal today @ Goldsmiths SE14 6NW. Can you confirm mast is working ok?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @AlexTechRich Hi Daryl. We're very sorry about the trouble that you're having with the new SIM card. Our agents will get back to you on the case that you raised as quickly as possible. - giffgaff Emer.

  • flynnymandella stephen flynn (@flynnymandella) reported

    @giffgaff It’s still not working and can’t use phone outside or at home. Have activated and replaced sim. Any ideas?

  • morsla 🏴 Ben Leong, PhD (@morsla) reported

    Lots of heavy lifting was done by giffgaff's customer community: 80% of customer support, 40% of acquisition, 50% reduction in operating costs. I like the broad focus on supporting different areas, instead of getting locked into a single one. #swarmconf

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @DuskyTheWusky We can understand how frustrating this is for you. As there is a mast issue where you are, this will affect all your services, including your data connection and speed. We wish there was more we could advise at present. - giffgaff Jeanette

  • sacko12872454 jq88 (@sacko12872454) reported

    @giffgaff I’m after a network that lets me top up when I need to - no faff - no contracts - £10 bundles suit me - what’s your customer service like ?

  • Carlo14601 Carl (@Carlo14601) reported

    @Ofcom surely there is a minimum guaranteed speed the networks need to provide, and O2 is failing miserably on this?! Across the UK as noted in their own community forums and the giffgaff forums proving there is an issue they are reluctant to address. #greed

  • TimHailstone Tim Hailstone (@TimHailstone) reported

    Been with @giffgaff a few years and I like them. However, I'm going to have to leave. I have a technical problem and I just can't contact them. The Ask A GiffGaff Agent link is dead. I have tried it on my tablet, mobile phone and two laptops. Come on @giffgaff this isn't good.

  • kellos Kellie Barnes (@kellos) reported

    For Giffgaff, turning an obsolete product issue (SIM to micro SIM) into a community sourced solution (through scissors!), created tension as dominant voices took over all requests #swarmconf