1. Home
  2. Companies
  3. Giffgaff
  4. Birtley, England
Giffgaff

Giffgaff Outage Report in Birtley, County Durham, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Birtley, England

The most recent Giffgaff outage reports came from the following cities: Sunderland, and Newcastle upon Tyne.

CityProblem TypeReport Time
Sunderland Phone 5 days ago
Newcastle upon Tyne Phone 29 days ago
Borough of North Tyneside Phone 3 months ago
Gateshead Internet 1 year ago
North Shields Phone 1 year ago
Newcastle upon Tyne Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • MXOFO
    Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • LeslieBrown953
    Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • ScooterRiderFMX
    🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • chrismayes
    .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • nathanlawsn
    Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • GosforthHotel
    The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • SixCylinderDean
    Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • TyneTom
    Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • sandrine_bil
    Sandrine Baggins (@sandrine_bil) reported

    Wow @giffgaff saying I'm a liar when I say my phone couldn't have been using data at 05h55 on 16/04 as I was sleeping and the phone was switched off. Great customer service!😡😡

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @NiallTotally Please let us know the error message, so we can help with this? - giffgaff Tasbiya

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @ka_sheridan We can help get a refund Kathleen. Simply send us a DM and we'll help further with this. - giffgaff Jeanette

  • legsy43
    David Levin (@legsy43) reported

    @giffgaff I have problems. Suddenly, I am asked for password after digital login stopped for no reason. I'm told password wrong. I need early goody bag. No internet

  • notwaving
    ⚫️ S L E E P F L O W E Я (@notwaving) reported

    @DeadieHarry I absolutely don’t want a credit card. I have executive function issues and don’t want something I could forget to pay off. I haven’t had a phone contract since I was 18 because @giffgaff is excellent and provide better service for cheaper.

  • ti_oolu
    _Wani (@ti_oolu) reported

    @giffgaff Your customer service quality and efficiency has dwindled. Day 7 of back and forth on reconnection. Here my incident no 210416 - 001041, do better please

  • Rainbowm95
    𝕽𝖆𝖎𝖓𝖇𝖔𝖜 (@Rainbowm95) reported

    @giffgaff I’ve had no signal for 2 days now

  • Kezia_Marshall
    Kezia Marshall keep your distance😷💙 (@Kezia_Marshall) reported

    @plusnethelp I'll be heading straight back to @giffgaff if not resolved soon or happens again. Scary to think I could be in an emergency situation unable to make a call. 😞

  • 8_BitGirl
    Kayleigh ✨ (@8_BitGirl) reported

    @giffgaff Hey is your network down atm? I am getting patchy connection at best, and seeing as my wifi is down today as Virgin are doing repairs, I was kinda relying on my data to get stuff done today. 😭

  • mattcookephoto
    Matt Cooke (@mattcookephoto) reported

    @giffgaff so two months with no service. Mast in CO7 0 area. Four phones not able to use internet or services. No updates, no service. Zero, Nada. Looks like I’ll have to find an alternative service provider eh? Or will a refund be forthcoming?