Is HSBC down in Tower Hamlets, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (14%)
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Website (11%)
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Transactions (8%)
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Transfer (6%)
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Withdrawals (1%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Wandsworth, Newham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transfer | |
| London |
Transfer | |
| Wandsworth |
Website | |
| Newham |
Mobile App | |
| London |
Mobile App | |
| Tower Hamlets |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Phil Crow
(@notcrowie) reported
from
Harrow Weald, England
@HSBC_UK Great. Let me add another twenty minutes to the problem.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Fitrie Pratisha
(@FitriePratisha) reported
@o_oRoxy @HSBC_UK I couldn’t log in to my account when I try to log in to the app with my old registered phone number and my original passcode I get an error message. So I reached out to unihacksupport on insta, they helped in getting my back account I’m very grateful.
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M@H
(@modges_m) reported
@YenJun81 @HSBC_UK Still happening today. @HSBC_UK hopeless customer service. 2hrs waiting and then i got hung up on immediately. Business Banking Team have absolutely no way of escalating issue internally... just tell me i have to ring the same number again and join the back of the queue. Shambles
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ㄒ卄丨匚匚 data
(@Dan_Gould) reported
@HSBC_US @HSBC_UK @HSBC You are a terrible bank. I tried, unsuccessfully, to wire money on two different occasions. They were flagged or caught in some kind of limbo, + now, after literally MONTHS, they have not gone through and the money has not been returned to my account.
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Michael Lean
(@mikel8608) reported
@HSBC_UK Thanks for the feedback, I can't call international on my mobile. Is there a way to sort this online, via chat. I noticed you need a login to chat on your site, but I don't have a current one any longer as my account is over 15yrs old
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M
(@hairofthehair) reported
@HSBC_UK on hold for 2 hours today and still no answer. Been hung up on once already. My 9th call in 4 weeks trying to resolve a complaint that no one seems to be able to help with. Can this be escalated and a manager call me back? @financialombuds I'll escalate to you if no help
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Wolfpaw Media
(@WolfPawMediaUK) reported
@HSBC_UK Hello can you please furnish me with an email address of a manager as you appear to have a system which does not afford anyone that ability & i find it quite unfair. No support@ or help@ etc, Need email address to arrange payment plan for credit card. Thank you.
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Ray Cho
(@Rayster6661) reported
@HSBC_UK Hi there, I can't access my online banking. It says system error. On HSBC website/ twitter, I don't see any information about the system having problems? Is my account being suspended?
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..
(@oooouffeverton) reported
@HSBC_UK worst customer service in the world !!!!!!
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M@H
(@modges_m) reported
@TDPrescott @HSBC_UK Same here @TDPrescott. Hopeless customer service. But they will aim to resolve your complaint in 8 weeks. Great!
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Gareth G: Bald & proud.
(@Baldingo2) reported
Just been into the @HSBC_UK branch in Wakefield. No staff in the banking hall to help. Left after waiting around 5 mins. Shocking fall in standards in a company I worked for for 16 years.