Is HSBC down in Tower Hamlets, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (73%)
-
Website (11%)
-
Login (8%)
-
Transactions (5%)
-
Withdrawals (2%)
-
Transfer (1%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent HSBC outage reports came from the following cities: Romford, Colindale, Belsize Park, London, Newham, Croydon, Thornton Heath, Islington, Cricklewood, Stanmore, Wembley, Tower Hamlets, Ealing, Dagenham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Mobile App | |
| Colindale |
Mobile App | |
| Belsize Park |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Newham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
-
Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
-
Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
-
TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
-
Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
-
Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
-
Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
-
Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
-
Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
-
STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
-
King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
RecoveryTech
(@RecoveryTech27) reported
@robinrimbaud @HSBC_UK @HSBC Hi sir, I can help retrieve access back to your hacked account immediately. Kindly send a DM to run a full diagnostics on your account.
-
Gareth
(@Thestrokeguy) reported
The ONLY app on my phone that doesn’t support dark mode : @HSBC_UK maybe something to think about
-
Robin Rimbaud - Scanner
(@robinrimbaud) reported
@rooksby66 @HSBC_UK @HSBC They closed my local branch. The next closest one is closed for refurbishment, so I spent hours at another one yesterday and still not resolved. Poor woman there was also misdirected to 4 wrong departments trying to help me. It's just ridiculous
-
Simon halls
(@Simonhalls3) reported
@HSBC_UK is there an issue with your customer services team. Been trying to speak to someone all morning !
-
Robin Rimbaud - Scanner
(@robinrimbaud) reported
@thechilledpanda @HSBC_UK @HSBC Tried to complete this within the requested 24 hours but they needed exact details regarding amounts and sort codes, etc. But my accounts were locked for days so impossible to complete the information required.
-
Kerry G
(@Miss_Kerry_G) reported
@itvMLshow just tried to open a @HSBC_UK online bonus saver account. Been a customer over 20 years, got an advance account, credit card (0% and nil balance) & flexible saver but apparently can't open one because I'm "not a UK tax resident"....🤔 I and my wage slips beg to differ
-
Dubetur
(@Dubetur) reported
@HSBC @HSBC_UK We're an HSBC UK Business customer of 10+ years. A company is trying to use our company name to defraud other businesses of funds. The account being used for fraud is registered to RBS, Birmingham. How do we stop this?
-
Aagam
(@aagam_jhaveri) reported
from
Exeter District, England
Banks like @HSBC_UK are complete ****! They hold on to your money even after it has been canceled from the end recipient and won’t give that money back to you for days and just keep them in pending compared to banks like @monzo or @RevolutApp who would return the money very quick
-
Rochelle Dancel
(@RochelleDancel) reported
@HSBC_UK Is your mobile business app done? I’ve been getting a ‘server not available’ message since last night :/
-
SMITHA kannan
(@smithaamrita06) reported
@HSBC_UK hi I have cancelled DD, but money deducted from my account . I have been trying to contact HSBC today .Waited in the queue for 3 hours , Still not successful Tried MOBA . But waste of time . Some one please help me