Is HSBC down in Oldbury, Sandwell, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Oldbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (12%)
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Login (10%)
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Transactions (7%)
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Transfer (4%)
Live Outage Map Near Oldbury, Sandwell, England
The most recent HSBC outage reports came from the following cities: Wolverhampton and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Mobile App | |
| Oldbury |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Mobile App | |
| Birmingham |
Website | |
| Birmingham |
Login |
Community Discussion
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HSBC Issues Reports Near Oldbury, England
Latest outage, problems and issue reports in Oldbury and nearby locations:
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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$un❤️
(@Sun18000) reported
from
Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Harvey
(@jakeharv) reported
@HSBC_UK Joining the many other people who can't get into their banking now that you've updated and broken your app.
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fiona a
(@fionaa2) reported
@Silvee19 @HSBC_UK Totally had the same problem myself. Asking for kids to go into branch when it was impossible due to school hours/Covid opening times. There has to be an easier way!
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Jerome Brown
(@Jeromelb93) reported
@HSBC @HSBC_UK your customrr service teams ability to call back is terrible. I've been waiting 6 months for news on my chargeback dispute.
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FlipRepeat
(@FlipRepeat) reported
@sabrina3816 @HSBC_UK Appalling service isn’t it. Exactly the same reason & 2 hours no joy waiting to be connected with the relevant team.
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Lloyd Morgan-Moore
(@Lloydm_85) reported
@Russell46739210 @HSBC_UK Yep, I can't even log in. It tells me I'm using an "incorrect code" when I'm using my fingerprint. I can't use the website to fix it because that requires you to use the app to log on. Their advise seems to be to arrange to have a physical key delivered which is laughable
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Nicola Armstrong
(@Nicola8200) reported
@HSBC_UK Hi there, yes I would like to escalate this. I am absolutely appalled by the lack of service and when customers are entrusting you with their money we should feel confident that it is in safe hands. So yes please.
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John Mcfarlan
(@johndwmcfarlan) reported
@HSBC_UK @WhichUK ..just read down the list of replies to see how bad your service is.
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Ted Whitton
(@TheLongMarch) reported
@HSBC_UK What is going on with your App Update EVERYONE is complaining. Login Security Code does not work and I can't access my account anymore. Come on how can you release an app this bad?
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JustineH
(@JustineH0213) reported
@HSBC_UK Having problems logging on to HSBC NET is there a known issue?
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Andy Taylor
(@zippyandy) reported
@jasonlikesbikes @HSBC_UK Exact same problem here. The app updated to a new version, now I'm locked out