Is HSBC down in Oldbury, Sandwell, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Oldbury, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (13%)
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Transactions (11%)
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Website (11%)
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Transfer (6%)
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Withdrawals (1%)
Live Outage Map Near Oldbury, Sandwell, England
The most recent HSBC outage reports came from the following cities: Wolverhampton and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Mobile App | |
| Birmingham |
Login | |
| Wolverhampton |
Mobile App | |
| Oldbury |
Mobile App | |
| Birmingham |
Transactions | |
| Birmingham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Oldbury, England
Latest outage, problems and issue reports in Oldbury and nearby locations:
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Rajeev Verma
(@rajeevv26) reported
from
Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Sid
(@Sid_Vadakoot) reported
from
Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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$un❤️
(@Sun18000) reported
from
Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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judith coleyshaw
(@pudin54) reported
from
West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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Paul Hughes
(@stanbutlersp17) reported
from
Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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StunnerCurves (Birmingham,UK) £3 O.F💦
(@StunnerCurves) reported
from
Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Sheldon Tarpey
(@SheldonLT) reported
from
Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Jake Malnew
(@JMalnew) reported
from
Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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Shazla
(@taralfie) reported
from
Walsall Wood, England
Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace
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Animesh Ghose
(@ghose_animesh) reported
from
Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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G2A Aviation
(@G2AAVIATION) reported
@HSBC_UK any known issues with your banking APP as unable to log on
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Matthew Murphy-Kitto
(@mattmk2409) reported
@HSBC_UK I have visited two branches (Cardiff & Newport) to make an enquiry on behalf of my in-laws. The call was terrible and non-helpful. Refused to transfer to the premier team to discuss. My father-in law is disabled. We will try again tomorrow! Clearly 150K of savings means nothing
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Stuart Pyke
(@stuartpykesport) reported
Good work @HSBC_UK - you closed the counters down in my bank so I can’t pay coins in….however the branch in Runcorn (35 mins away) does take coins😳🤷🏼
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Sarah Parkin
(@sarahnparkin) reported
🙄 just spent ages on the phone with @HSBC_UK - put me on hold and hung up on me. Got a new phone and my banking app won’t let me deposit cheques - I’ve been through troubleshooting and the online help bot, phoned them etc, blatant refusal to admit anyone else has logged an issue
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Jez Smith
(@NoAddedRubbish) reported
@HSBC_UK Hi Desi. Thank you for confirming. My nearest "Full service" branch seems to be 40 miles away which is frustrating. There is a "Cash service branch" closer (Blackwood, South Wales) which says counter service Mon-Fri. Would I be able to deposit it there?
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Samuel
(@samuelnkj99) reported
@HSBC_UK Both mobile app banking and online banking are not working for me. I am urgently needing access to my accounts. May I know what's the alternative way I can use it?
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Rich Whiting 💙💛
(@richwhiting) reported
Don't normally do this but @HSBC_UK are an absolutely terrible bank. They've blocked my account due to fraud alerts twice over the past 3 days and are now leaving me without a working card until I can get to a branch with ID, despite the fact I've given my details repeatedly.
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Matt
(@MattWDHope) reported
@HSBC_UK I can't get into the global investment centre to view my holdings. Is there an issue?
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Raeeza.D
(@SRDBlue02) reported
@HSBC_UK I’m being told I need my customer identification number etc to even get through?!
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Hazem Lashin
(@drhazemlashin) reported
True to form. Poor service from @HSBC_UK Difficulties transferring money abroad. Every time I have to chase. This time waiting on the phone for an hour and half to get to them with no response. Chelmsford branch completely useless.