HSBC

Is HSBC down in Oldbury, Sandwell, England?

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The latest reports from users having issues in Oldbury come from postal codes B69.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Oldbury, Sandwell, England 09/11/2024 03:45

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (14%)

    Website (14%)

  3. Login (9%)

    Login (9%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Oldbury, Sandwell, England

The most recent HSBC outage reports came from the following cities: Oldbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Mobile App
United KingdomBirmingham Transactions
United KingdomBirmingham Mobile App
United KingdomBirmingham Website
United KingdomBirmingham Login
United KingdomBirmingham Mobile App

Community Discussion

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HSBC Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

  • pudin54 judith coleyshaw (@pudin54) reported from West Bromwich, England

    @HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.

  • taralfie Shazla (@taralfie) reported from Walsall Wood, England

    Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

  • Sun18000 $un❤️ (@Sun18000) reported from Kidderminster, England

    @ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!

  • Sid_Vadakoot Sid (@Sid_Vadakoot) reported from Birmingham, England

    @HSBC_UK Is the mobile uk app still down?

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly

  • kul3x kul3x (@kul3x) reported from Birmingham, England

    @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

  • ghose_animesh Animesh Ghose (@ghose_animesh) reported from Birmingham, England

    @HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks

  • JMalnew Jake Malnew (@JMalnew) reported from Solihull, England

    @HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from Birmingham, England

    @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

  • rajeevv26 Rajeev Verma (@rajeevv26) reported from Wolverhampton, England

    @HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM

  • stanbutlersp17 Paul Hughes (@stanbutlersp17) reported from Birmingham, England

    @HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • IanSimmonds18 Ian Simmonds (@IanSimmonds18) reported

    @HSBC_UK your customer service is non existent. Even your branch staff are having issues resolving my issues.

  • ZaidPatel90 Zaid Patel (@ZaidPatel90) reported

    Now I have to sit. And wait. To be seen. I have to wait for a business advisor to unblock my account 'I thought you don't have a business team in this branch' 'Oh we do ha ha ha' Utter BS service from @HSBC_UK Luckily #BFHC🍒 from @CostaCoffee is keeping me 'calm'

  • _storywallah Rahul Verma (@_storywallah) reported

    Hi @HSBC_UK my hsbc app has been suspended since Friday. I have called as requested (X4). I've not been able to get through to anyone who can activate my account + been on hold for over an hour. This is really poor service. Please advise, I urgently need access to my account.

  • BigBlueSkyLive Cath (@BigBlueSkyLive) reported

    @HSBC_UK No, sorry Ryan @HSBC_UK if you’d like to discuss this further then keep it public so we can all see what you have to say about limiting access to banking in the rural areas @duncancbaker perhaps you could comment?

  • clarebotterman Clare botterman (@clarebotterman) reported

    @HSBC_UK so I got a request to msg direct which I did setting out the issue and have heard nothing! Would somebody be just send me the complaints procedure as clearly albeit a basic piece of admin no one is interested or able to deal with it. Thanks

  • helenckavanagh Helen Kavanagh (@helenckavanagh) reported

    @HSBC_UK I need to talk to a human customer services - phone has been stolen and on the web I am forced to log in to the app if i want to talk to a human. can you assist?

  • wa37772360 Sarah Wallace (@wa37772360) reported

    @HSBC_UK Opened my account a few weeks ago, tried using my card for the first time tonight. Card declined. How do I fix this? I’m really really not at all impressed with HSBC so far.

  • mwarne Martin Warne 🌹 (@mwarne) reported

    @ZaidPatel90 @HSBC_UK 💯 this. I was on hold to telephone banking yesterday for almost 40 minutes before I spoke to someone. I couldn’t do it online because the service I needed was ‘unavailable’. Shockingly bad.

  • kgingerjones G1NGJ (@kgingerjones) reported

    @HSBC_UK You can't I've tried your platform serves only to pass on an issue with no one in @HSBC chat authorised to do anything basically you're a "bank triage" system that delegates.

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect