HSBC

Is HSBC down in Oldbury, Sandwell, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Oldbury, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Oldbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Oldbury, Sandwell, England 01/15/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (13%)

    Login (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Website (11%)

    Website (11%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Oldbury, Sandwell, England

The most recent HSBC outage reports came from the following cities: Wolverhampton and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Mobile App
United KingdomBirmingham Login
United KingdomWolverhampton Mobile App
United KingdomOldbury Mobile App
United KingdomBirmingham Transactions
United KingdomBirmingham Mobile App

Community Discussion

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HSBC Issues Reports Near Oldbury, England

Latest outage, problems and issue reports in Oldbury and nearby locations:

  • rajeevv26 Rajeev Verma (@rajeevv26) reported from Wolverhampton, England

    @HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail

  • Sid_Vadakoot Sid (@Sid_Vadakoot) reported from Birmingham, England

    @HSBC_UK Is the mobile uk app still down?

  • Sun18000 $un❤️ (@Sun18000) reported from Kidderminster, England

    @ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!

  • pudin54 judith coleyshaw (@pudin54) reported from West Bromwich, England

    @HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.

  • stanbutlersp17 Paul Hughes (@stanbutlersp17) reported from Birmingham, England

    @HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out

  • kul3x kul3x (@kul3x) reported from Birmingham, England

    @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

  • StunnerCurves StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England

    @ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from Birmingham, England

    @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM

  • JMalnew Jake Malnew (@JMalnew) reported from Solihull, England

    @HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??

  • taralfie Shazla (@taralfie) reported from Walsall Wood, England

    Well absolutely disgraceful behaviour from you as a bank to close a 16 year olds account leaving her stranded with no access to her funds SHAME ON YOU and no explanation @HSBC @HSBC_UK @HSBCUKBusiness #dontbankwithhsbc #hsbcdisgrace

  • ghose_animesh Animesh Ghose (@ghose_animesh) reported from Birmingham, England

    @HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England

    @HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • G2AAVIATION G2A Aviation (@G2AAVIATION) reported

    @HSBC_UK any known issues with your banking APP as unable to log on

  • mattmk2409 Matthew Murphy-Kitto (@mattmk2409) reported

    @HSBC_UK I have visited two branches (Cardiff & Newport) to make an enquiry on behalf of my in-laws. The call was terrible and non-helpful. Refused to transfer to the premier team to discuss. My father-in law is disabled. We will try again tomorrow! Clearly 150K of savings means nothing

  • stuartpykesport Stuart Pyke (@stuartpykesport) reported

    Good work @HSBC_UK - you closed the counters down in my bank so I can’t pay coins in….however the branch in Runcorn (35 mins away) does take coins😳🤷🏼

  • sarahnparkin Sarah Parkin (@sarahnparkin) reported

    🙄 just spent ages on the phone with @HSBC_UK - put me on hold and hung up on me. Got a new phone and my banking app won’t let me deposit cheques - I’ve been through troubleshooting and the online help bot, phoned them etc, blatant refusal to admit anyone else has logged an issue

  • NoAddedRubbish Jez Smith (@NoAddedRubbish) reported

    @HSBC_UK Hi Desi. Thank you for confirming. My nearest "Full service" branch seems to be 40 miles away which is frustrating. There is a "Cash service branch" closer (Blackwood, South Wales) which says counter service Mon-Fri. Would I be able to deposit it there?

  • samuelnkj99 Samuel (@samuelnkj99) reported

    @HSBC_UK Both mobile app banking and online banking are not working for me. I am urgently needing access to my accounts. May I know what's the alternative way I can use it?

  • richwhiting Rich Whiting 💙💛 (@richwhiting) reported

    Don't normally do this but @HSBC_UK are an absolutely terrible bank. They've blocked my account due to fraud alerts twice over the past 3 days and are now leaving me without a working card until I can get to a branch with ID, despite the fact I've given my details repeatedly.

  • MattWDHope Matt (@MattWDHope) reported

    @HSBC_UK I can't get into the global investment centre to view my holdings. Is there an issue?

  • SRDBlue02 Raeeza.D (@SRDBlue02) reported

    @HSBC_UK I’m being told I need my customer identification number etc to even get through?!

  • drhazemlashin Hazem Lashin (@drhazemlashin) reported

    True to form. Poor service from @HSBC_UK Difficulties transferring money abroad. Every time I have to chase. This time waiting on the phone for an hour and half to get to them with no response. Chelmsford branch completely useless.