Is HSBC down in Halesowen, Dudley, England?
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The latest reports from users having issues in Halesowen come from postal codes B63.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Halesowen, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Website (22%)
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Transactions (14%)
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Login (10%)
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Transfer (1%)
Live Outage Map Near Halesowen, Dudley, England
The most recent HSBC outage reports came from the following cities: Halesowen.
City | Problem Type | Report Time |
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Community Discussion
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HSBC Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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kul3x (@kul3x) reported from Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England
@AskNationwide down AGAIN. Couldn’t pay in @homebargains - had to use a REAL BANK called @HSBC_UK - what if I didnt have access to another? Useless. 3 times been down since XmasEve Eve 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England
@HSBC_UK @bat1150gs How about doing something now instead of waiting until September! You let customers lose access to their accounts and then say we can’t be bothered to do anything to make the app compatible, like all other banks have done #hsbc #fail
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StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK Yeah they’ve mentioned that to me b4 when the Paying In machines have been broken & now Out of Service by sum1 numpty ramming a paper clip or bundle of old £5 notes in. But I don’t trust the Post Office sadly
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England
@HSBC_UK @aheard15 Just update your app. You’re the problem, not iOS 16. All other banks have done it. Why not you? Second rate service #hsbc #firstdirecthelp #fail
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England
@HSBC_UK Can adviser please read my name is legal I've mentioned passport and problems in the dm this is a personal switch account for me a human not a company ... Who jumped to conclusions it's business please read what's actually in the DM
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Jake Malnew (@JMalnew) reported from Solihull, England
@HSBC_UK @SpursOfficial @SpursWomen Anyone having problems logging into app??
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England
@jessphillips might need to fire you an email about public sector issue and my identity @HSBC_UK Currently with branch manager having procedule issues with opening my bank account
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StunnerCurves (Birmingham,UK) £3 O.F💦 (@StunnerCurves) reported from Birmingham, England
@ae368e1f9fd14ad @HalifaxBank @HSBC_UK I know many working girls who have had money ‘disappear in transit’
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Animesh Ghose (@ghose_animesh) reported from Birmingham, England
@HSBC_UK hi one of my friend is having issues with credit card direct debit dispute. He has been trying to resolve it with your customer care team for many weeks but not getting anywhere. Will appreciate if someone can get in touch with him. Plz DM for his details. Thanks
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Mohammed Sajad (@mosajad) reported from Birmingham, England
@HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice
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$un❤️ (@Sun18000) reported from Kidderminster, England
@ImTaLdon @HSBC_UK Hopefully they come back to you soon. Although leaving complaints unresolved and not getting back to customers after lodging a complaint. Clearly shows how bad their customer service is!
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Paul Hughes (@stanbutlersp17) reported from Birmingham, England
@HSBC_UK your new app a sack of **** can’t log on can’t even get on to log in keeps cutting out
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judith coleyshaw (@pudin54) reported from West Bromwich, England
@HSBC_UK On online banking I keep getting a message GSA error. I have cleaned out cache and cookies and history, I have used 2 browsers. No joy. Using mobile banking I get message something went wrong. Your status says everything is fine! When will a normal service be resumed.
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Sid (@Sid_Vadakoot) reported from Birmingham, England
@HSBC_UK Is the mobile uk app still down?
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Rajeev Verma (@rajeevv26) reported from Wolverhampton, England
@HSBC_UK my son just applied for a hsbc student account and got rejected, but he has a fantastic credit rating and bought himself a 15k car on finance So what is the problem, I hope there is no footprint on his credit file
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England
@HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service
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Mohammed Sajad (@mosajad) reported from Birmingham, England
@HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.
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Sheldon Tarpey (@SheldonLT) reported from Birmingham, England
@enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Davenport (@FeelgoodContent) reported
Massive #fail from @HSBC_UK as it wants to confirm my banking app log in using an email address that is not mine nor has ever been mine, and that is apparently impossible to change either by me or staff via phone. Unsafe and utterly useless #AvoidHSBC
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Marcel Douglas (@MarcelDouglas18) reported
@HSBC_UK Android thanks,I've clear the cache and data and still not working. Web is now working.
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Tracey Morgan FRSA💙 (@morgan_tracey) reported
@HSBC_UK please advise why I can no longer download statement & dd/so info to Excel and now have to print off and input separately? Those of us with number issues have it complicated. Thank you.
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CalvinKablooie (@CKablooie) reported
@HSBC_UK When are you celebrating 'Good customer service' Month. You haven't got even close this year
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M (@M26141992) reported
@HSBC_UK You canceled my card in error after one of your agents confused two conversations between myself and another customer. Now I am without a bank card. Absolutely appalling service.
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Mwen (@MwenMusic) reported
@HSBC_UK The mobile app has been going down repeatedly for a good few weeks now. When will this be fixed???
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Marcel Douglas (@MarcelDouglas18) reported
@HSBC_UK Thanks for the reply. Haven't changed the phone and the app is upto day, I checked on the Play store. Will try again in a few hours to see if it's working
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Kev Cummins (@Kev1nc1978) reported
@HSBC @HSBC_UK Your customer service is appalling, I am without access to my debit card on the other side of the world and you do nothing to help! #useless #HSBC
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At The Rim (@AtTheRim3) reported
@HSBC_UK For most, medical treatment is essential. Simply giving them a roof over their head doesn't address their issue. Address the causes, not the effects.
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Teej Embo (@TristanJEmbury) reported
@HSBC_UK He’s not even saying his skin colour was a career problem -but his voice…are you sure you got your facts right, before jumping on the bandwagon?