HSBC

Is HSBC down in Billericay, Essex, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Billericay, Essex, England 11/21/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near Billericay, Essex, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • JackStoneMason Jack Mason (@JackStoneMason) reported from Chelmsford, England

    @GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrcheezle90 Mr Cheezle (@Mrcheezle90) reported

    @HSBC_UK I had to go and borrow money to pay for my shopping as I couldn't access my accounts, on top of the four amounts you've charged my account! Disgusting

  • mozaf11 mozaf (@mozaf11) reported

    @HSBC_UK keep on getting this error "We cannot authenticate your payment. You have 5 attempts left, please check and try again."

  • hanlouisewright Hannah (@hanlouisewright) reported

    @HSBC_UK absolute joke of a bank not only have I had 90 pounds go missing out of my account, the service is down a few days ago and I couldn’t use my card but now tonight the service is down again my card gets declined my boyfriend pays and the money still goes out of my account

  • emp_signs empire-des-signs 🇪🇺💂 (@emp_signs) reported

    @HSBC_UK well this is disappointing. Online banking down. In a cashless world, two outages in a few days are unacceptable.

  • JessicaJK_Kelly Jessica (@JessicaJK_Kelly) reported

    @HSBC_UK Still not fully working

  • Deannagolding5 Deanna golding (@Deannagolding5) reported

    @HSBC_UK hello, my online wasn't working, I tried to pay my credit card and payment didn't go through, my online banking is now working and 2 lots of the credit card payment has gone out?

  • nikkinoo12 nikki keel (@nikkinoo12) reported

    Shock @HSBC_UK is down again 🙄🙃

  • ali_j_webb Alison (@ali_j_webb) reported

    @HSBC_UK Is there a problem with your online banking this even. Can't log on then logs me off.

  • cheetham_janet Janet Cheetham (@cheetham_janet) reported

    @HSBC_UK is there a problem with online banking again as getting error code apl-103 which you had problems with a few days ago

  • AaronKoduah Aaron Koduah (@AaronKoduah) reported

    @HSBC_UK Why is your mobile app down again today without any notification to customers, I need to transfer money urgently but I can’t do that, contactless payment isn’t working either, what a nightmare am facing now