Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (20%)
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Login (14%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Billericay, Essex, England
The most recent HSBC outage reports came from the following cities: South Benfleet and London.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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DJ Carl B
(@CarlBateman14) reported
@HSBC_UK I don't mind you have call centres abroad, but when the Indian accent of the person I'm trying to sort important financial transactions with is SO STRONG I can't understand what they're telling me then it becomes a problem. I just wanna pay my loan!!
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Nina (Smith) Hughes
(@NinaSmith888) reported
@HSBC_UK impossible to get a reply or get any help!
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THE BRISTOL 'I HEARD A RUMOUR' SOCIETY 🔝
(@bristol_society) reported
So @HSBC_UK have just informed me that they are actively starting to block all payments to #crypto exchanges, specifically @cz_binance @binance to ‘protect’ their customers. Pubs and bookies fine. Crypto no.
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mabawser 🇦🇷🇦🇷🇦🇷ARG
(@terrytibbs1967) reported
@HSBC_UK avoid HSBC. New customer and can't access accounts as no telephone banking log in arrived. Be leaving in new year. Terrible service
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OzzieSiko
(@OzzieSiko) reported
@HSBC_UK I’m brand new to HSBC and I can’t seem to register to the mobile and online banking as it comes up with an error code after putting in the telephone banking security number. The error code is: BERR_20023
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Judy
(@Binnibobs) reported
A little worrying when our local @HSBC_UK couldn’t issue any cash. The counter closed months ago and the auto cash machine is broken . 😳
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Chris Young
(@chrisyoung60) reported
@HSBC_UK Shocking service! Large amount of money sent abroad, not received. You have held on to my money for over 20 days and have told me 4 different stories to date. Official complaint in process to Ombudsman. Moving to another bank My 40 years of loyalty count for nothing.
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Lkmcrury@gmail.com
(@linzkate1) reported
@HSBC_UK Can you give me the postal address for returning a customer security form? We are getting no where your call centre and need it to set my mother up with online banking. She has been going round in circles.
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Nina (Smith) Hughes
(@NinaSmith888) reported
@HSBC_UK Worst bank in the world! 20 years banking with them, decides to close all my accounts for no reason. Plenty of money in them with direct debits and salary. No-one can help on phone or in branch and now I have no access to my wages or money just before Christmas!! Joke
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Lkmcrury@gmail.com
(@linzkate1) reported
@HSBC_UK what is the address to return a customer security form to? Mum accidentally ripped up and threw away the pre-addressed envelope and apparently no one at your call centre can tell her the return address