HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Billericay, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Alex 🀄️ (@AlexKLMan) reported from Romford, England@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Paul Dwyer (@pauldee74) reported from Grays, England@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Paul Dwyer (@pauldee74) reported from Grays, England@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Justin Joy (@Justin_M_Joy) reported from Chelmsford, England@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Justin Joy (@Justin_M_Joy) reported from Chelmsford, England@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Jayne Pocock (@jayne_pocock) reported from Basildon, England@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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Justin Joy (@Justin_M_Joy) reported from Chelmsford, England@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Simon ⭐️⭐️ (@legendsi) reported from Basildon, England@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Justin Joy (@Justin_M_Joy) reported from Chelmsford, England@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Justin Joy (@Justin_M_Joy) reported from Chelmsford, England@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Jack Mason (@JackStoneMason) reported from Chelmsford, England@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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UJ JAGS (@ujagga12) reported@HSBC_UK you as a bank are a JOKE Simple banking queries you’re unable to resolve . There is a serious issue with your process. As a premier customer we are having no help from your customer services team , you messed up my ISA Transfer last year and now same issue with my wife
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ana gic ....Actor & Filmmaker (@anagicphoto) reported@HSBC_UK Hi , I did that and couldn't or would not help
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Gary C (@HamstringTownFC) reported@HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option
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A ******* Nightmare To Live With! (@HexDrone3849) reportedLooks like @HSBC_UK is transphobic as ****.. I would recommend, not using them anymore if you do.. Got an appointment to open another account with less than half the info @HSBC_UK wanted, no problem.. #Transphobia #TransLivesMatter #HSBC
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matt clark (@codpiece69) reported@HSBC_UK i have a question can someone help? Re a buisness account application
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seana clarke (@Seana_clarke) reportedBanks used to value loyal customers - literally got off a phone with @HSBC_UK customer service and was told there is no benefit of my having a HCBC account - that hit a spot - now to shop around after 10 years
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Mo (@HitchinSquare) reported@HSBC_UK I wasted my times before and never get any reply and you are also failed to provide any help so that clearly indicate that HSBC does not want customers to logged complaints and thats why there is no option available on the rubbish website. No wonder your are the worst bank!!
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Ahmad Shakeel Qaiser (@AhmadShakeelQa1) reported@HSBC_UK Feedback - Customer Services are getting poor day by day in HSBC. Spending over 60 minutes to just raise a complaint. And customer services agent still trying to find out someone in HSBC before he can raise a complaint. Rude and very poor customer services.
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Keven (@keven0262) reported@UKFtweets if any of your clients would like to talk to a SME banking with @HSBC_UK business banking for 15 years, quadrupled turnover in last 4 years but will no longer accept shody service ( 4 weeks into 48 hour call back promise of @HSBC_UK ) i"m here. Verified accounts only.
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Jonathan Bromley (@bromleyj) reported@HSBC_UK extraordinarily poor service and process today and yesterday, wasting over 2 hours of my time to do a simple transaction for which I have to pay a fee. Only redeeming feature: staff member Ben was helpful and thorough. Time for a re-think of my account of 50+ years.