Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie J Gray
(@JamieGrayPhoto) reported
Anyone with any experience with @StarlingBank? I listened to the founder of BBC4 and must say I'm impressed. Banking with traditional banks seems so restrictive. When I had a @HSBC_UK business account I couldn't really see a proper statement. It was an awful experience.
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK No, before you post stuff like this, sort out people's problems, and answer your phones.
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Richa
(@Richa76752099) reported
@HSBC_UK @HSBC_UK Worst customer service ever ! Can't access my own bank account, can't transfer my rent ...pathetic pathetic
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🦾Lisa Clements ♍️🕉
(@thebioniccomic) reported
@AmazonHelp After 2 days I doubt it!! No one has sorted it after 5 calls to @HSBC_UK and to @AmazonUK and Amazon customer service is shockingly bad!
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George
(@george_gmiller9) reported
@HSBC_UK Hey HSBC, your mobile android app is absolutely crap!! I can't login. I enter username and click next, but it says "no connection. There was a problem connecting to our servers. Try again". My internet is fine + tried many times!! Fix this ****!
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David
(@consumer_active) reported
@HSBC_UK just called Premier banking number and went through interminable menu trying to get agent, 10mins later, "our office is now closed". Premier support is supposed to be open until 10pm
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Tarka07
(@tarka07) reported
1.5 hours to log on and set up @HSBC_UK mobile apps and banking on phone and iPad (both new). Am drained. The lady on the phone, had exemplary calm and patience. I didn’t. Several times I asked her to give up and shut the account down! Need tea and chocolate 🍫
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Nicola d'Offay
(@nicola_offay) reported
@HSBC_UK Thank you, I called the number and received great help - all fixed now.
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Amanda
(@mostlygeordie) reported
@HSBC_UK Business Banking surely has the worst customer service. You wait over an hour on live chat only to be told you have to call, then you wait so long on the phone that you give up, and they are closing local branches. How the hell are we supposed to do business with them?
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simon koelmeyer
(@irishsrilankan) reported
@HSBC_UK Hi. I don’t have a complaint. I just need to speak to a human who can help me get missing statements. I can’t spend 2hrs in a phone queue and then write a letter. Can’t someone just call? 07968 124689. Ta