Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jiten Varsani
(@JitenVarsani) reported
We don't praise lenders enough, especially under these testing times. A huge thanks to Purav Abbi of @HSBC_UK for his help with a Mortgage Application. When everyone else said "sorry computer says no", he took a common sense approach and got it sorted.
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American Express UK
(@AmexUK) reported
@iamrishabh13 @Barclaycard @HSBC_UK Hi Rishabh, we’re sorry to hear of your recent experience. Unfortunately for security reasons we are unable to access individual accounts via social media. Please get in touch with our Customer Service Team on 0800 917 8047 and a member of the team will happily assist you. Thanks
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Tomasz Oryński
(@TOrynski) reported
@HSBC_UK complaint team reached out to me today. I wrote them an e-mail with details of my problems with them last week. I spare you details, but I recently transferred 12 000 pounds to Poland using @Wise and they were fine with that, but blocked my card when a monthly 1/x
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Basil Footy
(@Basilfooty) reported
@HSBC_UK Bad Service Incredibly poor service at the HSBC Branch in Muswell Hill. 3rd visit and each time they can't help because of a problem of their making. Today 2 staff members have their heads stuck in a machine with customers waiting. 3 customers just walked out. Help !
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Tomasz Oryński
(@TOrynski) reported
Ah, and my transfer on @Wise appears as canceled. And if you cancel a big transfer with them, they have right to charge you more next time. Yet another profit, thank you @HSBC_UK for your professional service. But at least you found time to lecture me that I should not swear...
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mums spaghetti
(@p_anna_L) reported
@HSBC_UK In response to my transactions not showing up they just said yeah can’t see them so I said ok so there’s a problem can you try fix it and no response for over an hour now. Anything I mention I’m just told to wait another business day when there’s clearly an issue with the account
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hollie grimward
(@HollieGrimward) reported
@HSBC_UK been trying too pay my credit card since yesterday and have no incurred a late fee cos the apps not working!
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Emma
(@Emmmasometimes) reported
@HSBC_UK 2 occasions you tell me I can’t get a response from the email address you first contacted me on about this issue? Absolutely shocking service
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Robert Greyson
(@mrrobertgreyson) reported
@DrGABaines @alexcordery @HSBC_UK In the same boat, our charity which is part of a large organisation, has had to close our account. Been with them 30 years but no help at all plus the charges were ridiculous. Tbh not many of the banks are particularly interested because of the fraud risk with charities.
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Helen East
(@Cullum3Cullum) reported
@TOrynski @HSBC_UK For crying out loud HSBC-please sort this problem out