Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (27%)
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Website (10%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Billericay, Essex, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| South Benfleet |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ginge Haynes
(@GingeHaynes) reported
Dear @HSBC_UK Any plans to support @Garmin pay? I've seen requests from 2 years ago asking, so wondering if it's ever gonna happen? If not, @santander_uk do? Thanks
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A²⁸◟̽◞̽¹ᴰ
(@lunaxTomlinson) reported
@HSBC_UK fix the app it keeps shutting down, and a lot of people are complaining
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Amanda Ardeman
(@mrsarde1976) reported
@HSBC_UK @RobertW36058676 Perhaps you can help me. Daughter received her card 8/8. Still hasn’t received pin despite HSBC saying have sent out 3 times. Apparently you class compensation as paying what the terms of the account were anyway!! Not compensation and still can’t access!!!
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Amy (Anderson) Taylor
(@AmyAnderson100) reported
Just spent nearly an hour (mainly on hold) on the phone to @HSBC_UK , cut off 3 times, transferred 4 times, to reactivate my card after it was frozen in error, I get transferred to "someone who can help", to be cut off with an automated message that the office is now closed 🤬😡
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🐿️ 🐰 Ritsu 😸 🐶
(@Shadowcatuk) reported
@HSBC_UK Not really a HSBC question, but why can rent be a few hundred more than what a mortgage would be But its pretty much impossible get a mortgage Whole system just makes rich people richer by renting out their houses, while anyone looking at buying a house a living hell
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Roger Cullingham 🇬🇧
(@thamesweb) reported
@HSBC_UK I found an upgraded HSBC app on the Apple Store yesterday, probably made available on 6 October. Touch wood, it seems to have fixed the problems I and many others have been having in recent weeks. So why no announcement, text or notification from HSBC (to date)?
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kevwright
(@kevwright) reported
@jamesburland @HSBC_UK It’s really bad. I just got a 0% balance shift card, my only product. It won’t let me make new account as it remembers my old login details from over a year ago on a current AC I no longer have. Won’t reset. Completely terrible experience.
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Julia Barrett
(@JBarrettAuthor) reported
@HSBC_UK Thank you. I've an email to fill in, but yes please do escalate. I've diaried some time to speak to customer services about the dormant account. I'm keen to avoid the over draft charges as I was attempting to remedy this.
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Amanda Ardeman
(@mrsarde1976) reported
@HSBC_UK Daughter and ourselves very much out of pocket as she cannot access the money in the account and she is currently 300 miles trying to resolve this. Lady yesterday said giving compensation but this was the amount given when opening the account! Ridiculous!
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Doug Toop
(@dougtoop) reported
@HSBC_UK trying to speak to anyone there with a business internet banking query at the moment is an absolute joke. Hours and hours on hold and getting cut off. Extremely frustrated long time business customer here, seriously considering switching to another bank.