Is HSBC down in Billericay, Essex, England?
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The latest reports from users having issues in Billericay come from postal codes CM12.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Billericay, Essex, England
The most recent HSBC outage reports came from the following cities: London and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Billericay |
Mobile App | |
| London |
Login | |
| London |
Transfer | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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David Turner QC
(@GreatStrides65) reported
Why can't @HSBC_UK provide a reasonable service? The business telephone banking "service" is a joke and the online banking platform does not work. And most of its branches have been shut ... In the meantime, @TheFCA does nothing for the customers who are let down
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Roger Hemming
(@RogerHemming4) reported
@HSBC_UK 2 hours on hold as a valued customer? Really is this the best service you can give.
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Santiago Jones
(@SantiagoJones) reported
@AskNationwide Then where are the many hundred of pounds which left @HSBC_UK (via a standing order that has been in place for a decade without issue) on the 3rd?
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MisSharKiss 🇪🇺🇬🇧🇪🇺
(@MisSharKiss) reported
@HSBC_UK I need someone to call me today. I have now spent 3 days in various phone queues only to be hung up on. If you can’t provide decent phone connections to your teams, they should not be working in the cLl centre. 45 min wait to be hung up on is unacceptable!
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Nick
(@NickSoprano88) reported
@HSBC_UK I've been trying to get hold of your escalated chargeback team for weeks now but the phone just rings out, can you help please? the standard team offer me blind transfer so at a loss what to do
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Max Wilson
(@waxwellmilson) reported
@HSBC_UK I’ve been waiting for 1.40 hours to get hold of your customer service team. You advised 20 mins. I’m only having to call as I still have not received my replacement bank card, which my business runs on, despite asking for a replacement 2 weeks ago. Please sort.
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Pete Wyatt
(@barleylettings) reported
@HSBC_UK There has been a payment made from my account that has nothing to do with me. Its fraud or an error. I've been waiting for a call back for 3 hours.
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Carrie Bromage
(@carriebromage) reported
@HSBC_UK - do you not have anyone working tonight? I’ve been trying to talk to someone on both the phone, app and live chat for over an hour now and nothing.
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Rob
(@RobertF44901798) reported
@HSBC_UK direct message chat complete and still the issue is not resolved.
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esp9652
(@AlfonsoBauzadeM) reported
For completeness, I had access to my mobile app, to my calculators, to my SMS, to my email, but none of these seem to work. Archaic IT integration. What a pity… for you @HSBC_UK @HSBC