Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (17%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Billericay, Essex, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nicki
(@Nicki_GG_) reported
So @HSBC_UK have let someone set up and account fraudulently in my name and now I must que half an hour in the cold to go into a branch because no one on the phone would help…
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Christopher Spiers
(@InterestingJobs) reported
@HSBC_UK This is bonkers, I have a business banking issue that needs addressing asap and you've sent me a complaints form with a reply in 15 to 30 days...what is the point?
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สุนทรี ชาร์ลตัน
(@SunthriTan) reported
@HSBC_UK Hello I am Mrs Charlton I want to know how I can do about the bank my husband died and have money inside the bank and put my name in the form of the bank everything documents I sent to the bank already. Can help me please 🙏 Thank you very much
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shoulder sagging bag of disappointment
(@Amyrebevca) reported
@HSBC_UK my app has stopped verifying my fingerprint and as a result I've been locked out of all online banking. I don't know my digital security key and I've tried to reset using the app, but I can't as im Locked out. When I call I need a telephone secure key? Idk it. Pls help
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DyZ
(@DyZ37455291) reported
@HSBC_UK I expect to receive money not send them. I made 6 phone calls today try to solve this simple problem. But your agents are unfortunately not professional enough. I was put on hold for 1h30min for a reconnect to another agent. I just wish I can solve this problem ASAP
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John Mcfarlan
(@johndwmcfarlan) reported
@hardeep3kaur @HSBC_UK I am three months into asking for a call from our branch for similar request for help. Absolutely useless and worthless complaints procedure. Complain once then go to ombudsman
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Joshua Chapman
(@JRCSport) reported
from
Keighley, England
Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.
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Dr. Samantha O'Neill
(@SamONeillSA) reported
@HSBC_UK Week 7 - Ladies & Gentlemen AND HSBC have still not bothered to rectify their error made on their side, London/Cape Town. I've seen an enormous amount of complaints directed to HSBC & have to wonder what on earth is going on with a once highly recommended "banking institution"?!
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Every Last Puffin
(@EdHancox) reported
@HSBC_UK Sure Andy. No mention of resolving the actual issue at hand. Utterly useless.
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Kasimiira Kontio
(@kkasimiira) reported
@Chrischappie @HSBC_UK I’m also having this same exact problem today. I can transfer money between accounts but can’t use Apple pay or make online purchases for some reason even though there’s money on the account?