Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (72%)
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Website (16%)
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Login (4%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Billericay, Essex, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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BAN Bradwell B
(@bradwell_b) reported
@HSBC_UK appalled at your Customer service. 25 minutes waiting on the phone, gave up, sent an email, then 6 later,over a spread of a week, it's as though a robot is reading the complaint and keeps repeating a set answer.The last email reply I sent "I have already sent that info"
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Lindsey Sylvester 👩🏫
(@MissSylvester77) reported
from
Burnham-on-Sea, England
@HSBC_UK your customer service is awful. Asking for something to be sorted, but get told, it should be processed soon, but I don't have the authority to do it here. This happened last year trying to set up a student account too.
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Martin Oliver
(@tetrahedron800) reported
@HSBC_UK Hi, I've been an HSBC customer for the past 37 years. Please can you tell me when you plan to reimburse the owners of the Bitchute website with the money in their HSBC account that you defrauded/froze? Thanks.
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DJP
(@DJP599) reported
@HSBC_UK why are so many customers complaining about their inability to reach you on the phone? You say “high call volumes” … how about trying “we don’t employ enough call handlers to provide a reasonable customer service experience on the phone?”
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Mike White
(@mikewhiteaudio) reported
Honestly having the worst time with @HSBC_UK support. My PayPal direct debit has been blocked and I’ve called 3 times been promised it’s fixed and every time they’ve not done it. Dude on the other end can barely understand me which is making it even harder.
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Lauren 💁🏻♀️
(@LaurenCABrown) reported
@HSBC_UK why cant i access my banking app, I went in to earlier on today and now its asking to sign in I have tried but it tells me it cannot send a secure code to my phone number!
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nina maria
(@quiestnina) reported
@HSBC_UK experienced the most horrendous customer service today when I tried to open a graduate bank account. Would not recommend, never been treated so rude.
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Terry D Botfield
(@TDBotty) reported
@vanillaweb @HSBC_UK Well said Paul. Ive had no personal contact from hsbc for years seems to be the business model digital automated contact only and uncompetitive savings rates unless you are a new customer At least banks with high st retail branches may offer some kind of personal service
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JDG25
(@jdg1205) reported
@hsbc_uk #hsbc Wife suddenly had dreadful service Ex Halifax. So I (HSBC customer for 44 yrs) foolishly suggested she try HSBC. Now been 12 days (so far) waiting for an online bank a/c approval. Rec’d email saying req rec’d but ‘Don’t contact us’. Cust Serv at its best. Not.
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Laura 🌟👩🏻
(@Lauraandkiddos) reported
@HSBC_UK hi, I’ve recently started a bank switch to yourselves but have yet to receive my telephone banking security info so I can set up my online banking. Please can you help with this? Thanks