Is HSBC down in Billericay, Essex, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (59%)
-
Login (20%)
-
Website (15%)
-
Transactions (5%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
-
Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
-
Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
-
Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
-
AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
-
Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
-
Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
-
Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
-
Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
-
paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
-
Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
-
AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
-
Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
-
Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Ghislane Hames
(@GhislaneHames) reported
@HSBC_UK For waiting over 1hr 10min I gave up. Tried several more times and now I am now waiting for a call back. I must say that the customer service is extremely poor, not enough branches and not enough staff!!
-
Emma Marment
(@EMarment) reported
@HSBC_UK my mobile banking app is saying service unavailable any advice has been like this for an hour? Thank you
-
Suzanne Salam
(@SuzanneSalam) reported
@HSBC_UK over 40 mins waiting to speak to an agent and STILL waiting. Get out of the 90s. This is unacceptable. I voiced the same issue through twitter last week, radio silence from HSBC!!
-
Divya Bharadwaj
(@divbharadwaj) reported
@HSBC_UK it is impossible to get in touch with your customer service without logging into online banking. I cannot do that because I closed my account in 2021. A refund was sent to this closed account and I want my money back
-
Andythefireman MD ANT
(@Andythefireman) reported
@HSBC_UK @HSBC average wait time of 7 mins your wonderful automated service tells me. 35 minutes (& counting) and still no reply. 😡😡😡😡
-
Ghislane Hames
(@GhislaneHames) reported
@HSBC_UK You’ve closed two of my local branches, now I’m sat on the phone approaching an hour to speak to someone 😠.. Come on, where’s the customer service when you need it!
-
Angelina Pascual
(@APascual1211) reported
@HSBC_UK if your website is going to direct your consumers to the Chat function in your app where you then have to wait an hour for a response, please do more than tell your customers to call the branch #wasteoftime #badcustomerservice
-
Nikki de Villiers
(@TheWordWell) reported
@HSBC_UK Hi, from nowhere I’m being asked to re-register for a digital key to use the mobile app I’ve been using for years. Getting into such a pickle. Just need to access my back acc. Please help!!
-
Deano
(@deanobowers81) reported
@HSBC_UK hi guys. How do I bank a cheque when the only HSBC site within miles of me is closed for a refurb?! I can’t use the app due to the value and I can’t go into a physical bank as it’s closed!! I live in Northampton
-
Lisa
(@L1sa130466) reported
@HSBC_UK what is the point of ur chat and telephone service if the people cannot help with query? What is the point of global money account when I am leaking money left right and center