Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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simon le vans 💙
(@simonlevans) reported
@HSBC_UK I’m talking about your phone service. Why on earth it is not 24 hours?
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marcell
(@marcell_pek) reported
@HSBC_UK @Markleshark Your app doesn't work because you chose to disable it on beta versions. Apps w/o an update for months work fine. Of 7 banks across 3 countries, your app is the only one that doesn't launch on iOS 15. Yes, you can choose not to support betas but your competitors all do.
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May 🌸
(@mayeilimexx) reported
@StuartMansour @HSBC_UK @Stonewallhousin It doesn’t have any bearing on why we help someone, no one said that hence why a little common sense wouldn’t go amiss? Can’t you understand that sometimes targeted advertising is needed to help reach specific groups, especially those with such high levels of homelessness?
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Carl
(@CarlG_95) reported
Having an absolute nightmare with @PayPalUK & @HSBC_UK… Unauthorised transactions on my HSBC account from what looked like PayPal, but wasn’t. HSBC couldn’t help but instead tried to get me to contact a random PayPal address in Bournemouth. Couldn’t get through, seemed dodgy.
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Jimmy Sinclair
(@jimmymasinclair) reported
@Cumbriapolice Whats the use of reporting a crime if you do nothing about it? Or take forever to get to it to allow fraudsters and banks like @HSBC_UK to get away with broken regulations. These delays sends a message to criminals that crime is ok.
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TECHI
(@Solosiaa) reported
@MurrellThe @HSBC_UK @Stonewallhousin So just because I commented on social issues, it means that's all I care about now? You're logic is trash, goodnight.
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Lisa Roots
(@LisaRoots2) reported
@NatWest_Help Day 4 and still no account access!! We are 24/7 for our client I’m hoping your customer service is too!!! @HSBC_UK were on it straight away
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Sarah Otner
(@SarahOtner) reported
@HSBC_UK I am experiencing "GSA System Error" when accessing your site through different browsers and devices. Will the service be back soon?
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marcell
(@marcell_pek) reported
@HSBC_UK @Markleshark I am not suggesting anyone here has the power to fix this, but blaming this on "the beta breaking the app" is misleading and suggesting downgrading is kind of funny. It's also a moot point as all of your competitors have apps that beta testers can use on their phones perfectly.
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LexuPolce
(@LexuPolce) reported
@Flembo14 @HSBC_UK @Stonewallhousin Holy ****, HSBC might as well shut down! They're losing Flembo14, the piece of **** homophobe as a customer! **** you