HSBC

Is HSBC down in Billericay, Essex, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Billericay, Essex, England 12/08/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Billericay, Essex, England

The most recent HSBC outage reports came from the following cities: South Benfleet and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Benfleet Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • JackStoneMason Jack Mason (@JackStoneMason) reported from Chelmsford, England

    @GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sofasprinter Laura Huxtable (@sofasprinter) reported

    @HSBC_UK mobile and online banking both failing. Unable to send urgent payments at all this weekend. Doesn’t help to log out and back in. What on Earth is going on and when will it be fixed. We are unable to access OUR OWN money. Not good enough

  • wendyrides Wendy Thomas (@wendyrides) reported

    @HSBC_UK Sadly, no they are not! cannot get into the app at all (says 'service unavailable') and cannot log into online banking. Not being able to get online for 24 hours is indicative of more than intermittent to me.

  • somatosay christine harrison (@somatosay) reported

    @paullewismoney @HSBC_UK If the German Government have okayed the mining, what’s the issue with a HSBC loan?

  • cricket_jon Cricket Jon (@cricket_jon) reported

    @HSBC_UK And now i cant login to online banking at all again.

  • cricket_jon Cricket Jon (@cricket_jon) reported

    @HSBC_UK I am in now, but when i enter the transaction code after changing a standing order amount, I get "we're sorry, There has been an error". Is this connected to your ongoing technical issues?

  • cricket_jon Cricket Jon (@cricket_jon) reported

    @HSBC_UK Cant adjust a standing ordet amount. Enter the transaction code from the app and told there has been an error

  • villainous9 ECR4EU (@villainous9) reported

    @HSBC_UK Mine isn’t working. It’s asking me to completely restart the application process.

  • mags_griffin Mags Griffin (@mags_griffin) reported

    @HSBC_UK Still says 'service unavailable'

  • eastaquarian Eastaquarian (@eastaquarian) reported

    @PopsAnonymous @HSBC_UK Yes, I have to help someone out before the morning and it's not happening. They're also HSBC customer and I can't pay them. Most frustrating. Long time customers here!!!!!

  • hyo_isak . (@hyo_isak) reported

    @HSBC_UK why can’t I access my money ?