Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (19%)
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Login (17%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Billericay, Essex, England
The most recent HSBC outage reports came from the following cities: South Benfleet and London.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Zoë
(@CorrectMarkham) reported
@YeatesJM All sorted! @HSBC_UK were brilliant, and superhumanly patient with me when I wanted to be 100% sure it was a legit issue and not a scam call. Really grateful. They spotted the fraud and stopped it. Saved my bacon.
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Mike Paton
(@jockobite) reported
@HSBC_UK @jockobite Happy anniversary us It is 13 weeks since my account was hacked and you blocked my account. Why is it taking this long to resolve this issue 😫
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Jon 🇬🇧🏳️🌈
(@Twit_Away) reported
@HSBC_UK Thanks for the quick response. It is for a company and sending to Coventry PPU, CV3 2SH they get returned. Is there still a Central office or send to local address the customer specifies?
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שירה
(@etzrimon) reported
@HSBC_UK Hi, my stepson's Child Trust Fund matures on the 28th of this month; it's not clear who to speak to because there's no obvious option on the phone, but my stepson doesn't speak or type, so how do we go about ensuring he can access the fund via one/either of his parents?
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Kim Keighron
(@KimKeighron) reported
I don’t know if anyone else banks with @HSBC @HSBC_UK but if you’re thinking about using them - don’t!! Joke of a company with zero customer service!!!
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Paul Brownie Browne
(@brownie_browne) reported
@HSBC_UK It's just back and forth over and over and over with your underwriters. Problems credit checking, asking for documents that don't exist. Then when documents are provided, you then want more (instead of just asking for everything in one go). S.E Sole Traders people get shafted!
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Vicky
(@vicky0375) reported
@HSBC_UK How do I access copies of statements on the mobile app? Need one for ID purposes but can find no statements at all on the mobile app just statement of fees. Thanks
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Paul Brownie Browne
(@brownie_browne) reported
@HSBC_UK Can't even credit score/check someone applying for a re-mortgage...... with HSBC. 4 years ago the credit score wasn't a problem. You gave us a mortgage. Why is it a problem now? You really do make it hard for self-employed people to lend money don't you!!!
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Trudi Horan
(@Horan99Charlie) reported
@HSBC_UK I still can't log in to my account on my iPhone. Is there a problem still?
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dove
(@dove_jpg) reported
@HSBC_UK Can you confirm if the number 0345 603 2775 is yours? I looked it up and there’s mixed reviews, and I haven’t done anything/asked for help recently that would warrant a call.