Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanette v kennedy
(@jk2791) reported
@HSBC_UK can anybody help me check a transaction please
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Janet Kerr
(@venicejan_29) reported
@HSBC_UK What is happening to your online banking system? The login process takes far too long and often results in timeouts. Plus I cannot see the transactions against my accounts at the moment.
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Huskeyfox
(@Huskeyfox1) reported
@HSBC_UK No thanks mate. Daylight robbery as per usual by the big boys. Rip off UK while the elite continue to coin it in after their bailout by the tax payer 10 odd years ago. Tell customer services and your bosses to go **** themselves for me. Regards
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Soundmanbanned
(@soundmanbanned) reported
@HSBC_UK your customer service is a joke Some clown at your offices has blocked our account 22 years we have been with you To unblock the account I need to go into one of your demolishing number of branches I'm on holiday in tenerife where is the nearest branch
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Janet Kerr
(@venicejan_29) reported
@HSBC_UK It is a personal account and I was using my laptop. The system is now working correctly, it wasn't my software that was at fault.
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ME Costello 🌳
(@MaryECostello) reported
@HSBC_UK having problems with several things and can’t get support. Your online is really unclear and refusing to recognise standard info. Things ridiculously slow. You’ve shut local bank. Maybe time to move my account…
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Samantha Pears
(@SamanthaPears2) reported
@HSBC_UK Hi - I’m opted some time ago for paperless account - online banking and statements etc. I’m missing statements for June 21 and for Feb, Mar and April 22. I’m online but Ive been told no one can help for six hours! What can I do?
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Mark Solomons
(@solly_mark) reported
Anyone else having problems logging into their @HSBC_UK accounts?
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Krys Randle
(@djkrys) reported
@HSBC_UK on your online chat “it could take up to 6 hours to get connected because our agents ….” Do you think this is an acceptable level of service ?
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Jon H
(@JonHar1985) reported
But hey @HSBC_UK only have to wait even longer for it! Excellent service all round. @NatWest_Help will you have me back? I’m sorry I cheated on you with someone who promised me so much more than what I thought you could. Forgive me *** x