HSBC

Is HSBC down in Billericay, Essex, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Billericay, Essex, England 01/26/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Billericay, Essex, England

The most recent HSBC outage reports came from the following cities: South Benfleet and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Benfleet Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • JackStoneMason Jack Mason (@JackStoneMason) reported from Chelmsford, England

    @GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mrmuzzy12_john John Dawson (@mrmuzzy12_john) reported

    @HSBC_UK The HSBC Banking App is a disgrace! Followed all your instructions on your contact page and rang the customer service number and I still can't reset my account! It should have been dealt with on the phone. Made a complaint to your head office!

  • jozsef_vegvari Jozsef Vegvari (@jozsef_vegvari) reported

    @HSBC_UK @bmunckton If you don’t have the knowledge or resources to put these minir things right the YOU SHOULD hire someone who can fix these and NOT telling customers to go back to old version of IOS.. pathetic…

  • henryhtapper Henry Tapper (@henryhtapper) reported

    @simonnread I get cash donations from people using my boat and spend what I get on fuel and provisions. Anything over or under £50 goes to/from Post Office who - as @HSBC_UK will not help with my @firstdirect account, are my new day to day bankers (first time since when I was 9)

  • Irvine_TE Thomas Irvine (@Irvine_TE) reported

    so the @HSBC_UK app keeps crashing every time i open it, but never fear! i can access my account via the trusty ol' HSBC website! which requires a digital secure key! that i can only generate via the @HSBC_UK app! which keeps crashing every time i open it! 🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪

  • vickersr1 Stussy (@vickersr1) reported

    @HSBC_UK horrendous service from this bank, they sent over my money to a direct debit that had been cancelled all £621! And now they will not and have not got it back, despite me having cancelled it 48 hours beforehand #customerfor23years

  • umarj6 Bob Malone (@umarj6) reported

    @HSBC_UK I tried logging into my Aunt's account for her as I usually do and now it's saying Online Bank Locked and to ring a number. My Aunt is hard of hearing and I am not with her so how can she get access to her online account again?

  • SawantShital S@Sawant (@SawantShital) reported

    @HSBC_UK the customer service - is it for real ?? Calls transferred from one agent to another ( dispute or a fraud team 🤔 ) . Time to consider shutting the account

  • jc040610 Joseph C (@jc040610) reported

    @HSBC_UK @johnlewishelp Hi, while I wait for an update on my partnership card security issue, can you confirm if this is a true fraud squad number 08007838422. Said they are from HSBC fraud for JL Partnership Card. I gave no details to them. Comes up as HSBC. Thanks in advance.

  • adi_00597 aditya🇮🇳 (@adi_00597) reported

    @HSBC_UK Is your app down? Showing service unavailable mesaage now

  • Rich_Mace Richard Mace (@Rich_Mace) reported

    @HSBC_UK I've been trying to log into Wealth Dashboard for a few days. Your SSL cert is invalid so my browser isn't allowing me to access it. Might want to get that fixed ASAP...