Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (18%)
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Login (5%)
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Withdrawals (5%)
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Transfer (5%)
Live Outage Map Near Billericay, Essex, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Davis
(@CKablooie) reported
@HSBC_UK I replied to an email you sent me and after an hour got a message stating, 'Sorry you've reached an unattended mailbox' DONT SEND ME AN EMAIL I CAN'T REPLY TO. Is HSBC managed by idiots. How hard is it to get someone to look at it ? Jesus Christ this is appalling service
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Darren Ypey
(@ypey_darren) reported
@HSBC_UK I want to pay off my credit card. I bank with a different bank so how can I do it online and your customer service can't take payment??? Very backwards way of paying bills!
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the pompey pope
(@thePompeyPope) reported
@seaside_sophie @HSBC_UK My nearest branch is now digital services. To be honest, for all the use this is you may as well close it down. There's always at least one of the machines out of order. Pretty poor that HSBC recommend using the Post Office counter service which they can't provide themselves
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Shane MiZerMilli 🇯🇲
(@ShaneMME) reported
The customer service I just received from @HSBC_UK business was absolutely terrible. I’m going to move banks for sure.
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A Zeffo
(@Alzibub1) reported
@HSBC_UK King Charles: "The climate crisis really is a genuine emergency and tackling it is utterly essential" Will @HSBC_UK support the king, and all other life on Earth, by committing to end investments in new oil & gas, as required to limit heating to below 1.5C?
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Wisdom Da Costa
(@wisdomdacosta) reported
@HSBC_UK Option 2 on your helpline 0345 602 2014 doesn't seem to be working - it just hangs after a few seconds. Please fix it. Your customers need you.
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srabani
(@roseandbeauty) reported
@HSBC_UK I am frustrated following up for transaction charges done on the month of May..Following up since June...The team keeps on diverting me saying we are checking/dont have access to the system...Need help please..
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Ethan Goddard
(@EthanGo76056872) reported
@HSBC_UK This is joke honestly. I don’t trust this bank now with my money. The worst customer service I’ve ever experienced. On hold now for 2 hrs 30 minutes.
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Janis_Erena
(@ErenaJanis) reported
@HSBC_UK can someone help? We need to fax some documents to be reviewed in relation to our mortgage. Solicitor has tried all yesterday afternoon and just number rings out. Holding up sale. Thank you.
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leeroy pipe
(@LeeroyPipe) reported
@HSBC_UK Hi guys , I have a current balance of £372 , I went to withdraw some money earlier ,it said that "the service was unavailable on my account" I was trying to withdraw numerous times today as I was waiting for £380 to clear, it eventually did at 5.30pm, any help appreciate