Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Billericay, Essex, England
The most recent HSBC outage reports came from the following cities: South Benfleet and London.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Login | ||
| Withdrawals | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rik Appleby
(@RikAppleby) reported
Hi @HSBC_UK , after moving to iOS 15, my mobile banking app doesn’t… it opens and immediately shuts down. I have the latest version of the app. Any ideas? This is affect the @firstdirecthelp app too.
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Joanna Layton
(@joannalayton) reported
@JustAGalAndADog @HSBC_UK It’s really poor service. ‘He can verify through a mobile phone.’ ‘Dad doesn’t have one.’ ‘Or the app.’ ‘Dad doesn’t use apps.’ ‘Or our card reader.’ OK, can you send him one?’ ‘No. Not until November’ (earliest). What’s he supposed to do?! Meanwhile can’t buy groceries online!
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jma
(@jma901071) reported
@HSBC_UK Hello. I would like to check if someone can help with checking where my UK bank account materials were delivered to. I applied for a bank account with HSBC UK via HSBC China. I got four emails saying the UK bank account has been ready and materials will be delivered.
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Hunk Harris
(@RealHunkHarris) reported
@OnceUponASophie @todd_williams_ @HSBC_UK You can tell she’s running out of logical points to argue as she’s gone down the, “I’ll repeat myself” stage. This always signifies the end.
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Boutros Bear ~ Sheila Kissane-Marshall
(@BoutrosBear) reported
What's going on with @HSBC_UK @HSBC. I've been trying to resolve a large international business payment that's been missing for weeks & I can't get through to a human that the live chat is directing me to. The Cambridge brand of HSBC tell me it can only be resolved by phone. Help
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Clem
(@Clem109) reported
@HSBC_UK keep trying to call your customer support but after a while the call just fails…
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@ranjan7
(@ranjan711) reported
@HSBC_UK My son is an International Student in Cardiff and has applied for an account with your Bank online. It is little over 2 weeks and we have no status. We tried to find our through local branch , chat service as well as customer relation team, Can’t wait, What should we do
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Todd Williams,
(@todd_williams_) reported
@OnceUponASophie @RealHunkHarris @HSBC_UK You would support protests AND riots. If you support a protest, fair enough. But supporting a riot is very different entirely, you’re supporting a violent and unlawful action that can ruin people’s lives.
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Julz Angell
(@fushion_julz) reported
@HSBC_UK over 2.5hrs on the phone to try and resolve an issue with my son's account (he's 11!!). The "script" says they have to talk to him...but I have to authorise everything to do with his account! Unbelievably hard to make someone understand that I know everything about him
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Grainne Fleming
(@GrainneFleming) reported
@HSBC_UK neither my app or online banking are working - they say error when I try to log on and it was fine last week - is there an issue in the system?