Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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colm lonergan
(@colmlonergan) reported
@mariusfanu @HSBC_UK Same problem.
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Lydia green
(@LadyLydiaMorton) reported
So @HSBC_UK mobile business banking app is still not working after crashing yesterday…what’s going on?!
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Ben Cohen
(@RugbyBenCohen) reported
I have six outstanding complaints against @HSBC_UK and they currently take a minimum of eight weeks to reply. How is that going help with my current issue. Still no response!! #terribleservice #bullies
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M2theD2theUTB
(@M2theU) reported
@HSBC_UK @Cambridge_Uni It’s about redressing the imbalance - can u just not support an initiative that helps? If u are bothered about white kids get out there & do something about it instead of sniping at someone who is. The class system holds kids back - so stop FN voting old Etonians into office! 🤦🏻
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Sian Evans
(@Goodevansmedia) reported
Hi @HSBC_UK I need to speak asap to yr people who deal with LPAs (lasting power of attorney) for aged, ill & confused mother with HSBC bank account. Staff say the guidelines unclear so won't register! Pls help. It's now urgent to get LPA activated & put care package in place.
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Matthew Heise
(@MHeise10) reported
@HSBC_UK @monzo just absolutely horrendous UX today. Spent hours trying to send money back to the US… considering you are both international banks not being able to do so smoothly and having poor customer service as well makes me a free agent - what banks are worth joining?
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Chris Lee
(@chrislee1628) reported
@HSBC_UK I need to make a payment, but am having to use another bank because HSBC are currently only open 8-8…….. I rather wait longer and at least eventually speak to someone than wait till the next day, not exactly good customer service…..
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TransportManchester 🐝
(@TransportManch1) reported
@moltengoldlava @HSBC_UK @Cambridge_Uni I take it you miss the whole income and social background thing then? It's a much bigger problem and complex issue than just race, while it does play some role in it, it's a combination of different things that need to be addressed further. Such as income inequality.
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Ket Patel
(@KetPatel1980) reported
@HSBC_UK @Shelter I will be homeless soon.. you have closed my business bank account (even though I completed KYC) and I now have no access to funds to pay my mortgage, bills and no method of receiving funds. 15 days to re-open my account even though it was your fault??? Really?
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VampireDarklord
(@VampireDanklord) reported
@HSBC_UK WHY, in 2021, do I have to call up your service center to set up a direct debit between my bank to pay my credit card, only for the automated response to tell me to fill in the form, on the website, WHICH ONLY WORKS FOR HSBC BANK ACCOUNTS?!