Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (28%)
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Website (10%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Billericay, Essex, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| South Benfleet |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Rowlett
(@peterrowlett) reported
@EastMidRailway @HSBC_UK I don’t think you’re getting that far, unless the error message is mis-written? It looks like your app is complaining that I’m using the same card number before sending it. I’ve used the card for lots of other stuff online and off as recently as yesterday without trouble.
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Nathan
(@Nathan04117131) reported
@HSBC_UK I have already had my complaint rejected by management team, please tell me how escalating it again would help? You misinform people and they must pay for the consequences.
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Nick
(@stolenrock) reported
@HSBC_UK I have been trying to open a charity account but the online application stalls at section 5 "About You" Anyone else having the same problem. Unfortunatly the Chat service is unable to help and suggests an appointment in over two weeks time. What a Service! #BadService
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Dyn ar feic
(@dynarfeic) reported
@HSBC_UK can you help. Applied to switch current account two weeks ago. Heard nothing since. No email, no text etc. Can't phone at mo as in Morocco.
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Nic Llan 🏴
(@Nicllan) reported
@sleeepysandy @mcgilead @HSBC_UK This is mental. Banking has gone to the dogs (branches slashed, one teller even if the queue is out the door, accounts rendered pointless due to Ts&Cs, terrible telephone services, almost zero business services) and this is what they’re concentrating on?
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Mike Raath
(@steenbras) reported
@HSBC_UK It would really be appreciated, having no card for a few days while waiting for a replacement is a major inconvenience, which prompted me to download Revolut (which is a very impressive service, btw).
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Elliott Umberto Smith
(@SmithUmberto) reported
Help @HSBC_UK my standing order for my bills left my account today but didn’t reach the intended bank account causing havoc. It normally works fine and I had sufficient funds. Where has the money gone!? Your chat function also says a SIX hour delay to speak to a human!
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matix33
(@matix331) reported
@sleeepysandy @CrunchAlias @HSBC_UK It’s a Chinese bank. Wtf did you think was gonna happen?
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chris atkins
(@chrisatkins0610) reported
@HSBC_UK so now I’ve spent an additional 18 minutes waiting to speak to an agent, making a total of 57 minutes. Finally through and, no surprise, waiting to be transferred to one of the same departments that couldn’t help me this morning.
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Me
(@Me06703083) reported
@HSBC_UK Also I tried calling to book an appointment in branch. Phone rang for 26 minutes before someone answered and then after talking for another 10 minutes, I got cut off. It doesn’t feel like the greatest customer service considering I’m just trying to open a new account.