HSBC

Is HSBC down in Billericay, Essex, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Billericay, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Billericay, Essex, England 12/14/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Billericay, Essex, England

The most recent HSBC outage reports came from the following cities: South Benfleet and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Benfleet Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Billericay, England

Latest outage, problems and issue reports in Billericay and nearby locations:

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • JackStoneMason Jack Mason (@JackStoneMason) reported from Chelmsford, England

    @GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsapea Dr Amy/Mrs A Pea (@mrsapea) reported

    @HSBC_UK Touch ID has not been working on your app for a little while….any tips please?…have deleted and re-installed. Many thanks!

  • qwerty_cladding Qwerty (@qwerty_cladding) reported

    @HSBC_UK I have a joint a/c with u and want to make my savings joint but we hv been told 2 go 2 a branch with identification to do so? @Yorkshire_BS allow me to open a joint a/c on line?? It’s easier to move my account than stay with you! Shocking service is now the norm from u!

  • kumgokhan gkum (@kumgokhan) reported

    @HSBC_UK unfortunately you are the worst bank in the world. Although all account information is correct, I can not see a payment. When I call customer services, they say your money is here, but I can't see the money neither on my app nor on my internet banking. it's been 17 days

  • SafeeraSarjoo Safeera Sarjoo (@SafeeraSarjoo) reported

    Between @HSBC_UK and @Barclaycard one of you have lost a crap load of my money and instead of sending me back and forth between the two of you, how about you actually HELP rather than point the finger at each other.

  • mitchellsx Simon Mitchell (@mitchellsx) reported

    @HSBC_UK @beanie_0 @HSBC_UK how can you say that your working on a hard fix? When clearly your just going to make it work when the official release of iOS 16.

  • ajmitchell63 Andrew Mitchell (@ajmitchell63) reported

    @wmarybeard @HSBC_UK Got mine over the counter at the post office. No queue no hassle no problem.

  • j_overthemoon J ☮️ ❤️🌹 (@j_overthemoon) reported

    @HelenYaffe @debpresente @HSBC_UK JFC. Nothin’ like a little inter generational punishment from the “free world”. Just awful.

  • PaulineTarrant Pauline Tarrant (@PaulineTarrant) reported

    @HSBC_UK I wonder how much HSBC does really ‘care’ bearing in mind I emailed a couple of weeks ago and haven’t heard a word from anyone. I had some awesome customer experiences in the UK recently-HSBC is a standout for all the wrong reasons! Why can’t we speak to a human who can help us?

  • CubaBel53552209 SinLibertadNoHayVida (@CubaBel53552209) reported

    @HelenYaffe @HSBC_UK What is wrong is that you are attempting to help a government that holds its power by suffocating and denying its people their most basic rights. None of your help will reach the Cuban people!!! #CubaPaLaCalle #AbajoLaDictadura #NoMasRepresion

  • Mitzy79084028 Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England

    @HSBC_UK 40 minutes waiting to speak to someone DISGUSTING CUSTOMER SERVICE