Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Billericay, Essex, England
The most recent HSBC outage reports came from the following cities: South Benfleet and London.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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emma mccarthy
(@emmamcc43611243) reported
@HSBC_UK what awful service from you. Used your switch service to consolidate our 2 bank accounts and all our dd’s have bounced due to your staffs incompetence . Bang goes our credit ratings and caused a major inconvenience.
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Bob D
(@626f62) reported
@HSBC_UK so u drop the password to stop confusion and think a smaller simpler pin will help people.. A brute force (I realise its not so simple) will take 9 seconds to crack a 6 digit pin number, but a 10 digit password with numbers letters symbols and caps will take 8 months..
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Carmen Gray
(@carmen_gray) reported
@SimonEllisFilms @HSBC_UK it's genuinely terrible. especially since it split off from Lloyds. I gather this is a common theme in the UK - terrible banks
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PsychoMania
(@psychomania666) reported
@HSBC_UK is your live chat in the app broken today? Been waiting ages to speak to a human. For some reason you've locked my account making me look an absolute fool whilst shopping this morning!
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Bob D
(@626f62) reported
@HSBC_UK the online chat timed out :( I had been waiting for over an hour.. Thanks for giving me a phone number.. I don't like that it's asking for all my details before even finding out the issue/question... You know who else is just after my bank details... Scammers!
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Kim
(@kimboo8808) reported
@HSBC_UK is useless, no customer service team at all on live chat or over the phones. Been trying since 6:30. Just waiting to hear from @NatWest_Help to open up an account with them!
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Stephen Turner
(@paradisechantik) reported
@HSBC_UK I don’t live inUK but have been a customer since 1964. My new debit card arrived but I could not use it as my PIN was not recognised. Several long phone calls later I was told that I had to use the in a UK ATM first. I am now in UK but the card still does not work.
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kristen le
(@kristenle90) reported
@psychomania666 @HSBC_UK Text @antitecol now to fix your account immediately
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LPAdGC
(@LPAdGC1) reported
Seriously? This is beyond waiting, what a poor poor service you're offering these days. Shame on you @HSBC_UK
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Bob D
(@626f62) reported
@HSBC_UK God damn why do u make it so hard work! Fine I can't easily see a phone number but ur pushing online chat, but I can't chat unless I login! If I login u take soooo long to reply, i get timed out unless I sit just making sure the page doesn't time out! Absolute annoying