Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map Near Billericay, Essex, England
The most recent HSBC outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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The Wendy Newman
(@thewendynewman) reported
from
Holmes Chapel, England
@HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!
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Val S
(@valsgolightly) reported
@HSBC_UK trying to send a sec message using int banking which I FINALLY managed to access due to problems with code. There is nowhere to actually type the message (!?)chat response takes up to 6 hours(!). I will use my deb card abroad and want to let HSBC know. Can you help?
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Jules
(@julesjules77) reported
@HSBC_UK Activated the app, didn't realise this meant physical secure key is disabled. Prefer physical key and PC so called to get this re-activated, told that will have to get a new one sent. Can't login on PC in meantime. A complete mess!
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HSBC UK Help
(@HSBCUK_Help_) reported
@thewendynewman @HSBC_UK Hello Wendy sorry for the inconveniences, what issues are you currently facing?
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Danzeeba
(@Danzeeba) reported
@darlocyndi @HSBC_UK You have my utmost sympathy! Dreadful customer service for an existing customer. I have existing business accounts, but so fed up waiting for promised and scheduled calls, agents that are obviously fielding multiple on line chats.
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💟🌈🌷Gemma Rust🌷🌈💟
(@gemsio81) reported
@Tricia_jl_Shaw @HSBC_UK I am having the same issue.Just times me out.
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KISHOR KUMAR RAI
(@Kishuraipk) reported
@HSBC @HSBC_UK @HSBC_UAE Writing about HSBC Qatar Branch. The banking system is so much confusion specially transaction related to Credit Card..and felt like its been made to charge customer, even without knowing them. Paid 120$ fine just because of your mistake.
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Nick
(@stolenrock) reported
@HSBC_UK Is it me or don't HSBC like to chat in person anymore. I have tried very hard to open an account with them online but it seems impossible
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Nova
(@LunarProvidence) reported
@HSBC_UK Hello, just wanted to log some feedback if that's okay? I had a very long wait but the lady I spoke to in your credit card team was extremely helpful and polite, sorted my issue in minutes. She's an absolute credit to the company but I didn't catch her name!
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Dr Rachel Stocker
(@RachelStocker) reported
@darlocyndi @HSBC_UK I left HSBC Darlington when I visited one Saturday to withdraw cash for a large-ish purchase (new sofa) and they told me they had no counter service whatsoever at the weekend. Told them I worked full time Mon-Fri so I couldn’t visit during the week, and was met with a shrug.