Is HSBC down in Billericay, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Billericay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Macdonald
(@FlexerentTalent) reported
@HSBC_UK Ok, I’ll take an email address for any member of the senior management team instead. I’ve raised this complaint twice already (1 x phone, 1 x in branch) and it’s not resolved, so I’m not filling a form out to go back to the start again. Thanks for your help.
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Niall Love
(@02pash) reported
@bigissuenorth Birth certificates for Homeless people born in greater Manchester are free. Homeless do not need a birth certificate to open a bank account. @AskNationwide only ask for 2 letters as proof one from dwp and one from a support worker @HSBC_UK only require the support worker ID
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Michael of The North.
(@Michael37615957) reported
@garythechimp @HSBC_UK @Stonewallhousin They help Shelter in the same way…..
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Barns 🔞 (himbo, catto)
(@Barns_Clawford) reported
@HSBC_UK @Stonewallhousin People: Big banks are evil, you should do more to help the helpless and underprivileged! HSBC: *Introduces scheme to help the homeless have bank accounts one of the biggest blockers in getting their lives back on track* People: No, not like that! Some people are so ungrateful
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LeeWilliamDesigns
(@designs_william) reported
@JL1690 @HSBC_UK @Stonewallhousin Literally nothing is rammed down your throat. Stop being a drama queen
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™️🥀 (she/her)
(@tosinrachelm) reported
Somebody who works at @HSBC_UK is smoking the freshest ****. The amount of issues I’ve had with this useless organisation is unbelievable. Stop playing with my ******* moneyyyy
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iamdinotwothree
(@iamdinotwothree) reported
@HSBC_UK There are so many people asking for an iOS15 update guys and you keep replying with the same thing. Why 99% of all the banking apps are working but yours isn’t? You cannot even login to a pc as you need your secure key which is not available as the app won’t work
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EuphoricCactus
(@j81913822) reported
@HSBC_UK @Stonewallhousin That seek help
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Pied Piper
(@boi_manic) reported
@HSBC_UK @Shelter **** yous for playing on people's fears and anxietys to get custom ...disgusting. you know a lot of people suffer from anxiety, the radio versions worst, could give anyone an anxiety attack. Shameful
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Maggi Robo
(@robinsonmarga20) reported
@Male_Karen69 @HSBC_UK @Stonewallhousin No I believe in equal rights for all. Gay people have thoes rights. Being homless at a young age is possibly more to do with life choices but whatever the reason I think most veterans are homeless due to the trauma experienced by service to our country, but s/be Shelter for All