HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Rogiet, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Rogiet, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rogiet, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Rogiet, Wales
Latest outage, problems and issue reports in Rogiet and nearby locations:
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Ben Miller (@i_am_millski) reported from Pontypool, WalesHi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
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Amy (@Yippers) reported from Bristol, England@HSBC_UK Please refer to ALL previous tweets 👀 you should see that this is resolved; a missed DD and a 60+ minute wait is not a great start for a new customer is it?
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R Thomas-Hewartson (@rth3012) reported from Usk, Wales@HSBC_UK I’m trying to sort out a child trust fund … this is a personal banking issue, not business!
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Martin Rose (@MartinRose2) reported from Bristol, England@mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.
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Rajnish Razdan (@RajnishRazdan) reported from Bristol, England@HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?
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Hugh Gray-Wallis (@HughGW) reported from Lydney, England@HSBC_UK Internet and Mobile Business login error messages. How about updating your Service Status page?!🤬
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Tracey #footballmum (@trpritchards) reported from Bristol, EnglandCurrently thousands of customers able to use their @HSBC_UK cards to pay for anything or access their online banking. Disgraceful
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The Bouncing Ball Trust (@bouncingball254) reported from Bradley Stoke, EnglandSo @HSBC_UK why are you shutting counter services down? Visited your Bristol Filton branch to deposit cash into our @CAFBank account and was referred to another branch over 10 miles away!
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Little Gibbo (@littlegibbo) reported from Long Ashton, England@HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they don’t know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.
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Amy (@Yippers) reported from Bristol, England@HSBC_UK Yes after being on hold for 1 hour 4 minutes. I am a new customer; is this the standard wait time which I have to endure to get to an agent?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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My Question Is? (@MyQuestionIs2) reported@HSBC_UK I’ve been trying to pay a cheque in using the App. It is giving me an error message saying try again later. How long do you expect this problem to last.
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Keven (@keven0262) reported@UKFtweets if any of your clients would like to talk to a SME banking with @HSBC_UK business banking for 15 years, quadrupled turnover in last 4 years but will no longer accept shody service ( 4 weeks into 48 hour call back promise of @HSBC_UK ) i"m here. Verified accounts only.
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T Bolts (@Marathon_Tardis) reported@HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.
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Nathan (@nathanwilde83) reportedAnd the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!
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victoria clark (@vickic1984) reported@HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?
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Manda 🇵🇸 🍀 (@mandacfc) reported@HSBC_UK I am not willing to respond privately. I have wasted a month of my life trying to get help from you. I am in process of removing every client from your business. It is shocking the service I have received
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Ben (@Ben38695291) reported@HSBC_UK plz help . I have lost my card and am trying to log into online banking to get a new one issued but can’t remember my details - to reset it asks for details I don’t have (sort code etc - which are on my card!) plz help me get some way of accessing my account
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Caryn Cox DStJ DL 🏴 🇳🇱 (@caryncoxphealth) reported@HSBC_UK failed responses to emails to named account as requested by staff member @ Malvern branch. Rang number on business card. Unable to help. Am trying to open an account and make deposit. Any customer care? Any assistance?
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John Kefas (@kefasjohn) reported@HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.
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Ahmad Shakeel Qaiser (@AhmadShakeelQa1) reported@HSBC_UK Feedback - Customer Services are getting poor day by day in HSBC. Spending over 60 minutes to just raise a complaint. And customer services agent still trying to find out someone in HSBC before he can raise a complaint. Rude and very poor customer services.