Hyperoptic Outage Report in Woking, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (69%)
-
Total Blackout (13%)
-
Wi-fi (13%)
-
E-mail (4%)
-
TV (%)
-
Phone (%)
Live Outage Map Near Woking, Surrey, England
The most recent Hyperoptic outage reports came from the following cities: London, Hounslow and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
-
Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
-
WhyIsItBuzzing
(@BuzzingWhy) reported
from
Richmond, England
Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
-
Re-wild The World 🇬🇧
(@Darkman3456) reported
from
Bracknell, England
@Hyperoptic @HyperopticCS hi my internet has been down for several hours now, when will the service be restored?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
James Battle
(@JamesPBattle) reported
@Hyperoptic - The UKs worst service. Don't subscribe unless you can afford to wait a month for installation as their engineers cancel last minute and customer service offers nothing other than waiting another week.
-
Roasted Golden Morn
(@Zeebaybz) reported
So @Hyperoptic just embarrassed me like this today. Wow. Fix it.
-
HyperopticCS
(@HyperopticCS) reported
@concertina226 @Hyperoptic Oh, we are sorry to see this. :( We assure you that our Network team and Engineers are working hard to end this downtime! Thank you for your understanding.
-
Skiing Scot
(@skiingscot) reported
@geordiegixxer BT, hyperoptic gig services are all gig up and down. 50 feels a bit crap for a 1000 down in this day and age.
-
Nick
(@tackledbyskipp) reported
Made a complaint on the 6th February, we are now on the 15th and I've only had one email from @HyperopticCS (Which I replied to 5 days ago) STAY AWAY from Hyperoptic
-
Dan
(@BeardyBassist) reported
@Grumpyrocker I've had FTTP outside the property for 2 years now, not allowed to hook into any of it because Openreach and Virgin won't service apartment buildings. Hyperoptic does, but I need to be able to get everyone in my building to sign up for them It's fricking annoying
-
caitlyn🥀
(@CaitlynxMarie_) reported
@Hyperoptic is the worst service I have ever received. I was told my first bill when I changed would be £35 but was charged £58, I was told to just cancel the direct debit and phone up and manually pay £35, but the direct debit was taken out of my account-
-
O Mena
(@OMena16065648) reported
@Hyperoptic are there any known issues in the Romford area? My broadband has been down for close to 2 hours now. Internet light is showing red
-
Mary-Ann Russon
(@concertina226) reported
@HyperopticCS @Hyperoptic No worries already in contact with you guys via phone. Having an issue accessing the cabinets for our building apparently but I’ve been told it’s being sorted.
-
JᗩY 🌵
(@NotoriouslyJay) reported
@as1z_ I binned off Sky a few years ago. I’ve been with Hyperoptic for a few years now, relatively cheap and never had any issues x