Is Nationwide down in Welwyn Garden City, Hertfordshire, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Nationwide
Nationwide is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (36%)
-
Login (27%)
-
Website (25%)
-
Transactions (9%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Nationwide outage reports came from the following cities: London, Luton and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Luton |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| Watford |
Website | |
| Luton |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
-
Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
-
Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
-
My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
-
Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
-
me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
-
AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
-
Luke Swann (🦢)
(@_LukeSwann) reported
from
Hexton, England
@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Lynne Mulligan
(@MulliganLynne) reported
@AskNationwide my son (age 11) is trying to transfer money to my nationwide account and my husbands Barclays account. We are using the card reader and everytime we try it says there is a 'technical error' but your service availability says everything is fine. Please help
-
J
(@jimmyb03) reported
@AskNationwide So basically shift the blame. 🥴🥴 and the next payment they make will work this time? Although it didn’t work this time? But that wasn’t your fault or anything to do with the outage. Right…right?
-
Lynne Mulligan
(@MulliganLynne) reported
@AskNationwide He is doing it through the app and setting us up as new payees to do this using the card reader. We can complete the whole transaction but the app comes up with an error at the end and no payment is sent nor the payee saved
-
John McFarlane
(@mcfar32) reported
@AskNationwide I'm aware that everything is working normally now, your colleague told me earlier, however they also said that there is a backlog still, assuming that is still the issue, should I assume its still on the way ? ...
-
Clare Rulton
(@clare_s_enderby) reported
@AskNationwide my husband has had his wages delayed since last Friday... recieved notifications that there is a delay but still nothing. His wages support me and our 7 month old son.. another payment is due by Friday. Do we know when this will be resolved??
-
Jessy Jensen
(@jessyjensen) reported
@jimmyb03 @independencekat @AskNationwide Feel awful for you, I have hope that it will go on, it’s going in like drips and drabs isn’t it xx
-
𝓜𝓪𝓻𝓴 🇬🇧
(@MarkSH0202) reported
@AskNationwide I even went into the branch in Stevenage in 2019. I was there about 1.5+ hours, they were not able to help. I used to have internet banking but now It seems I cannot get internet banking. I have tried to re-register but this does not work.
-
🌟LilScotsAngel🌟🏴 (she/her/whatever)
(@lilscotsangel) reported
@AskNationwide @bexlord Anna Bank is still down…
-
J
(@jimmyb03) reported
@AskNationwide Hi again Emma. You are failing to respond to the fact you are telling everyone it’s all sorted, but it’s not. Where is my money? Are you staying publicly that you have no issues at all then? @financialombuds
-
Sophs
(@sofee_) reported
@jimmyb03 @AskNationwide @financialombuds Twitter suggests that nationwide may have rejected the payment during the outage. Utter **** tbh. I dont have the funds to cover the gap whilst bills come out before wages go in. I dont see why I should have to either. Thankfully we had enough plus overdraft to pay mortgage.