Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 11/05/2025 08:55

November 05: Problems at Nationwide

Nationwide is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (29%)

    Website (29%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: Hitchin and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHitchin Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Liam65945354 liam3690 (@Liam65945354) reported

    @AskNationwide I was wondering if you could get back to me about a problem I’m having. I got a refund a while ago and it still hasn’t came through… I’ve emailed the original client and they have stated that it’s all done on their end, so I’d like to know what’s happened

  • littlesmoochy Baby Gromit ❤️ (@littlesmoochy) reported

    @AskNationwide how much can i pay in a month to an instant access saver?

  • ellarosexox ella (@ellarosexox) reported

    @AskNationwide Hi Jon, there's no live chat link on that page on the mobile site, at least not under personal loans

  • Harriet_S_T Harriet (@Harriet_S_T) reported

    @AskNationwide You need to make it more obvious that some branches have no counter service. I didn't click through because I just needed to find where it was. I've wasted most of my lunch going to a branch that can't help me and I finish too late to go after work.

  • SamGore23154617 Sam Gore (@SamGore23154617) reported

    @AskNationwide I have a new phone and have downloaded the Nationwide app but I can’t log in. It only offers me ‘Register for the app’ or ‘Open an account with us’. There’s no other options, how can I enter my passcode and log in?

  • ellarosexox ella (@ellarosexox) reported

    @AskNationwide called up and the woman on the phone quite frankly had no idea what she was doing and didn't understand what the issue was, she tried to put me through to sales but instead kicked me back to the main options menu where I'd already sat for 20+ mins!

  • 93HarLir 2+2+JKR = 4+Hero 🍵🎯 (@93HarLir) reported

    @AskNationwide @me2intheuk Hi Pauline, as a customer of nationwide i would like a response please.

  • MrsO_007 ChristieLou Owen (@MrsO_007) reported

    @AskNationwide absolutely useless wldnt stop a transaction, no help or protection at all.

  • ellarosexox ella (@ellarosexox) reported

    @AskNationwide I've tried both. On my phone and on the website, my application is on my applications page but says incomplete. When I go to complete it I'm getting a service unavailable error.

  • MrsO_007 ChristieLou Owen (@MrsO_007) reported

    @AskNationwide Already spoke to someone in dm and they wernt of any help