Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 11/16/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SwereValleyLook Andrew (@SwereValleyLook) reported

    @AskNationwide Hi, I can log in via my phone. May not be connected but I just upgraded to ver 100 Chrome. Could that be an issue?

  • wattothehut Watto-saurus (@wattothehut) reported

    @AskNationwide We did this, they said to wait as 48hrs wasn’t passed. That expired yesterday and she’s heard nothing. Not even a call, email, text. She has £6 in her account and direct debits leaving account tomorrow. No offer of support and she working a 12hour shift today so cannot contact.

  • JoColli14177094 Jo Collins (@JoColli14177094) reported

    @AskNationwide I no longer have the online banking app or access to this as the accounts are all closed that’s why I was ringing

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide what their customer care procedure is. Here's my experience 1. Sympathise. 2. Sympathise & blame everybody else except themselves. 3. Stop sympathising but blame everyone else. 4. Ask for DM so U can't be seen on here. 5. Offer complaints procedure. 6. Ignore U.

  • MelPetspalace Mel Penberthy 🐇🦄☁️🐈🦧 (@MelPetspalace) reported

    @AskNationwide It seems to be rectified now. 👍 Are there any plans for cheques to be uploaded on your site anytime in the future? like other companies are providing? I don't have a Nationwide anywhere close to me and to send in cheques in by post seems a bit archaic. Thanks

  • kaceyma23257154 kacey mae (@kaceyma23257154) reported

    @AskNationwide I have contacted that number. Around 2 /3 times a dau since last Friday! Still no unblock and no help!!

  • kaceyma23257154 kacey mae (@kaceyma23257154) reported

    @AskNationwide No I mean a block on my account all evidence submitted and no one will help me telling me 3 days to wait for my money! And that's only £35 of my money!!! I want this sorted I'm going to the papers at 5pm if this isn't resolved today!!

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide let's see if this gets ignored. Dear Nationwide Building Society. As a customer & account holder, where can I get information on the renumeration package for the members of the board. Regards. Dermot McGlynn.

  • RyanRei88483582 Ryan Reid 🏳️‍🌈🏳️‍🌈 (@RyanRei88483582) reported

    @AskNationwide hi I need some help, my employer sent my wages at about 11pm last night and it still hasn't gone into my account, he's also sent me proof that he has sent it too

  • Jamie83178256 Jamie (@Jamie83178256) reported

    @AskNationwide Hmm I seem to gather from your website that you only do hard credit checks when customer applies for credit. Still unsure why you need to check if you can offer me credit if I’m only applying for a current account with no credit? Or have I missed the point