Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 01/01/2026 09:00

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomHitchin Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • theresadendy tdendy (@theresadendy) reported

    @AskNationwide please can you reinstate your secure messaging service. Webchat is painful. It’s time consuming and on most occasions has not resolved the issue. Secure messaging was time as efficient and nearly always allowed me to sort things out without having to call.

  • Joe37705923 Joe Mezz (@Joe37705923) reported

    @AskNationwide I have done before and it resolved the issue, it's just a bit annoying to setup the card again. Any other ways or is that the only way?

  • tuckey88 Si Tuck (@tuckey88) reported

    @AskNationwide hello there is there a issue with your cards as unable to make transactions

  • ShivviTaylor Siobhan Taylor (@ShivviTaylor) reported

    @AskNationwide absolutely shocking service from yourselves! Applied for a mortgage on 8th March and documents are still to be reviewed and have been told you're on a 5 day turn around. Constantly have the phone put down on me and told to call back another day after 4pm!

  • Joe37705923 Joe Mezz (@Joe37705923) reported

    @AskNationwide I have reinstalled the app and logged in but my transactions and money still haven't updated. Any way to resolve this issue?

  • Bluelion2007 Blue and Shots (@Bluelion2007) reported

    @AskNationwide What has happened to customer care service from you. Absolutely appalled how you have treated me. Time to switch banks. @MetroBank_Help

  • Samantha_editor Samantha Harman (@Samantha_editor) reported

    @AskNationwide @KngGrgeIII Same problem. Deleting and re-installing doesn't work

  • theresadendy tdendy (@theresadendy) reported

    @AskNationwide please can you reinstate your secure messaging service. Webchat is painful. It’s time consuming and on most occasions has not resolved the issue. Secure messaging was time as efficient and nearly always allowed me to sort things out without having to call.

  • KngGrgeIII King George III (@KngGrgeIII) reported

    @Samantha_editor @AskNationwide I shut down my phone. Restarted, and then reinstalled app. Now works.

  • hilly_cfc David hill (@hilly_cfc) reported

    @AskNationwide I need a new pin for my debit card, haven't used it for ages and I forgotten it. Can you help?