Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 11/17/2025 12:00

November 17: Problems at Nationwide

Nationwide is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RhysMcDonald_ Rhys McDonald (@RhysMcDonald_) reported

    @AskNationwide Shutting down my bank account seriously?

  • stillphone Nerd (@stillphone) reported

    @AskNationwide Both. Crashes every time I try to set up a new payee. The message is you have technical problems!

  • fedgarrr Faye (@fedgarrr) reported

    @jonnynewbs @AskNationwide Totally agree. Despicable service today.

  • stillphone Nerd (@stillphone) reported

    What a load of crap @AskNationwide is. Online banking not working. Technical problems for hours. Cannot transfer money. Time to look elsewhere for a reliable bank...

  • TripWilliam William Shackel (@TripWilliam) reported

    @AskNationwide You can much prefer if supporting RNLI taxi service to illegal imagrants was not show in your branches

  • fedgarrr Faye (@fedgarrr) reported

    @AskNationwide Thanks Emi. How long will it take for them to get back to me? Because the whole time the issue I called about is not being addressed because of the rudeness of your customer service team. I'm so annoyed by it, I'm tempted to just delete all my Nationwide accounts.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • SammiNeave Sammi Neave (@SammiNeave) reported

    @AskNationwide Shame you're not when it comes to actually resolving your mistakes and not even acknowledging complaints. Terrible customer service!!

  • jonasofhornsey Jonas (@jonasofhornsey) reported

    @AskNationwide Sent my phone in for FlexPlus phone insurance repair. It came back more broken than before. Why do you say in your terms you will replace my phone with one with an equivalent specification if you can't fix it but then offer a vastly inferior phone? Clearly a scam.

  • angeladimmock1 Mrs Dimmock (@angeladimmock1) reported

    @AskNationwide Thank you. Have forwarded to her but can anyone help her for moving house on 4 August? Not her fault your web site isn't working and giving out the wrong information