Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 02/18/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: London, Watford and Luton.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomWatford Website
United KingdomLuton Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • admiralross2400 admiralross2400 (@admiralross2400) reported

    @chrisonut84 @fergzlfc @AskNationwide I picked First Direct based on their customer reviews and you can use HSBC branches. You can also pay cheques in on the app which Nationwide can't

  • vellapc Paul V (@vellapc) reported

    @AskNationwide Banked with you for last few years, the reliability of your online and mobile banking services in the last year, hasn’t been good , regularly issues resulting in delayed payments, in same period my secondary bank account with Starling Bank has been problem free.

  • tsl1212 tina line (@tsl1212) reported

    @AskNationwide When will you be compensating people for the stress caused by refusing to acknowledge there was a problem, making customers out to be wrong there was clearly an issue but you continually said there was no problem

  • DesmondMandi Mandi Desmond (@DesmondMandi) reported

    @AskNationwide You seriously need to sort your systems out or start compensating your customers for this appalling service

  • billyfish_66 Billy Fish (@billyfish_66) reported

    @pollymacnicol @AskNationwide I had a problem with my TSB account for a few days too ... had set up a Standing Order from current account to account that pay bills from that didn't transfer for 2 days - then Pension credited a day early. Some weird ****. Hope everything OK and all best for tonight & 2022 x

  • Hickylm Loz (@Hickylm) reported

    @AskNationwide I need help canceling some payments that were made through a hacked account. What number can I call to speak to someone?

  • krqstn mylaa 🧃 (@krqstn) reported

    @Hickylm @AskNationwide I was recommended to @nicsaidatul they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • James30181388 James (@James30181388) reported

    @AskNationwide YOU HAVE BLOCKED MY ******* PAYMENT AGAIN!!!!!!!!!!!!!!!!!!!!!!! I WENT THROUGH THIS **** WITH YOU ALREADY THIS MONTH AND YOU ******* DO IT AGAIN!!!!!!!!!!! YOU ARE TAKING THE ******* PISS NOW!!!!!!!

  • gooding_marc Marc gooding (@gooding_marc) reported

    @AskNationwide The problem isn't payments being down. It's you lot telling lies. Breaching your contracts. How about I breach my contract and not pay my mortgage

  • FrancoTyrone1 Franco Tyronesaurus (@FrancoTyrone1) reported

    @AskNationwide Thanks. Doesn't help me pay rent on time but here we are.