Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 01/14/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomHitchin Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sunnyjimsize9 Mat (@sunnyjimsize9) reported

    @AskNationwide Hi, further to my question this morning. I want to ammend a standing order, but am I right in thinking I can only do it on the day before the payment is due? Ant not any other? As I have tried 3 times now, and your site always says a technical failure.

  • BridgidNzekwu Bridgid Nzekwu (@BridgidNzekwu) reported

    @AskNationwide why are payments in and out being delayed? When will normal service resume please?

  • stevo_125 Steven Oldfield (@stevo_125) reported

    @AskNationwide @AsboAye I'm having the same issues as Kate. Waited on the phone for 40 mins, then the music changed to a ring before cutting off. 25 mins and waiting for a response on chat. Diabolical.

  • musicmanleeds Martin Sykes (@musicmanleeds) reported

    @AskNationwide I needed to send a secure message and got 'Arti' instead. 49 hours later I'm still waiting for a reply! I phone you and, after passing security and pressing lots of buttons got, "Our offices are now closed". No information of how to contact NW these days. It's rotten service now!

  • hp_kop Hpatel (@hp_kop) reported

    @AskNationwide do you have an issue with incoming payments or is it just the payment I am waiting for.

  • Samantha_editor Samantha Harman (@Samantha_editor) reported

    It's really not OK that @AskNationwide has an 'issue with incoming payments.' Wonder if they'll accept that as an excuse the next time someone goes over their limit and is charged an extortionate fee.

  • lvblanchett Liv_Blanchett (@lvblanchett) reported

    @AskNationwide bad enough you are closing down branches everywhere, the few surviving branches are understaffed. l’ve been queuing 25 mns now with one single tender working. 17 St Andrew street. Edinburgh

  • Davewalby Walberinho (@Davewalby) reported

    @AskNationwide Calling means being on hold for 40mins to speak to someone who can't tell me what the problem is and it costs me more than £10 for the call. That is pretty far removed from customer satisfaction.

  • TomInAlf Tom Whitley (@TomInAlf) reported

    @AskNationwide @MVN_98 It's saying on the site the transfer issue is fixed but it's still not?

  • ChefGarethS Chef G (@ChefGarethS) reported

    £43.40 instead of £25.00. Our rail system is broken, and a broken incoming payments system from @AskNationwide just exacerbates the problem. Being poor just costs too much money 💔