Is Nationwide down in Welwyn Garden City, Hertfordshire, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (57%)
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Website (21%)
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Login (11%)
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Transactions (7%)
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Transfer (4%)
Community Discussion
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Nationwide Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Luke Swann (🦢)
(@_LukeSwann) reported
from
Hexton, England
@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
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My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@Lee_Suffolk) reported
@AskNationwide Could you please advise exactly what has happened to cause this issue today?
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The Wolf King
(@alsahab) reported
@AskNationwide did you solve the downtime issues, still unable to send the money?
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Bluenose
(@BalticBlues) reported
@AskNationwide @allyshacrow A collective customer complaint should made here and compensation to affected customers. This not good enough.
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Karen Hooper
(@LaHoopy) reported
@AskNationwide @cattyvg18 Please stop signposting people to that page. There are no updates, just a static message that should be pinned to your Twitter account and be posted on your website homepage. That would save a lot of cutting and pasting into tweets. The communications on this are really poor
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Tilliam Two Shoes?
(@tilliamtwoshoes) reported
@AskNationwide is the issue affecting payments by BACS? Just want to know if I am going to be paid tonight as I’ve seen 2 contradictory answers from you this pm. And pls don’t apologise for “any” inconvenience. You KNOW that it’s way past merely inconveniencing people.
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Keran
(@longdickjohnsin) reported
@AskNationwide Taj already sent the same robot reply. When can I access the money I worked hard for all December that you are holding??
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Michelle
(@Michelle_G_Lund) reported
@AskNationwide when will the problem with payments be sorted? I get paid tomorrow and need that money for Christmas and other payments!
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?
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Elishama Kadzirange
(@Ekadzirange) reported
@AskNationwide @AaronL1204 It’s disgraceful. I for one will be closing my account after this. How can it take an entire full working day and still not even a time estimate!! Let alone a fix.
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Nicola Mc
(@McWaz23) reported
@AskNationwide if the payment situation is not sorted by tonight I am going to be without my Christmas shop delivery & as of 10am tomorrow morning I am going to be without gas and electricity as unable to access my wages to top up! WHAT IS GOING ON!? No generic responses here✋🏻