Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 01/19/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomHitchin Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanwetwilly Ryan Williams (@ryanwetwilly) reported

    @AskNationwide I’d rather you worked on fixing the issue of your app not opening. It’s been months now. Not good enough. Release a fix!

  • stonyhurststen Stonyhurst (@stonyhurststen) reported

    @AskNationwide Thanks but cannot recall my customer no.

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @AskNationwide Hi Nikita, yes followed support directions, cleared cache cleared data uninstalled and reinstalled, just the same. Just reinstalled the latest version but still the same. Is there any way I can reinstall an older version of the app. Everything worked OK about 4 months ago.

  • jayaardee7 Jay Aardee (@jayaardee7) reported

    @AskNationwide are you having problems woke up to none of my accounts being available we are working on this as quick as possible

  • EDGour David Gourley (@EDGour) reported

    @AskNationwide Hello, I have been a happy customer of yours for decades. May I suggest a review of the app on Android platform. There is a problem when changing the transaction time frame.

  • freeceebee freeceebee (@freeceebee) reported

    @AskNationwide I’m trying to share details of my account with my solicitor using Thirdfort, but getting an error that I haven’t completed onboarding on my Nationwide Help to Buy ISA. What does onboarding entail and how can I complete?

  • bhavin_me Bhavin Parmar (@bhavin_me) reported

    @AskNationwide hi I need my banking statements from 2012-2013 I was trying to contact on phone and chat not received any help

  • mary_attwater Mary Attwater (@mary_attwater) reported

    @AskNationwide I have checked the rates HSBC are charging. Are there any fees for this service?

  • cantliff9 Jonathan Cantliff (@cantliff9) reported

    @AskNationwide Well I only have the customer number so far so I guess I'll have to wait until I get the full details

  • KnellTaylor Lucy Knell-Taylor (@KnellTaylor) reported

    @AskNationwide what’s going on with your iPhone app?! Every time I try to use it buffers for AGES & I end up having to re-download. Had the same issue before and was advised to do updates - tried that, still really laggy all week… Help!