Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 11/15/2025 13:15

November 15: Problems at Nationwide

Nationwide is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (21%)

    Website (21%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (9%)

    Login (9%)

  5. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: Hitchin.

Loading map, please wait...
City Problem Type Report Time
United KingdomHitchin Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • McdowallIris Iris McDowall (@McdowallIris) reported

    @AskNationwide Please check out any NI NEWS BROADCAST or any NI Electricity Suppliers website - this is a major impact on household in NI hit by the Energy Crisis! Thousands of households affected by you not accepting the vouchers redeemable at Post Offices into bank accounts!

  • MarkMcC57046578 M. McC. (@MarkMcC57046578) reported

    @AskNationwide OK, but your staff/website/social media all seem blissfully unaware. And why can't I speak to a senior PA of a senior officer in the organisation...

  • Wilby76 Emma (@Wilby76) reported

    @AskNationwide @1dolly Letting the side down there @AskNationwide. I was about to recommend you excellent customer service and approachability.

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported from Solihull, England

    @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

  • lauramarsden88 Laura Crowther (@lauramarsden88) reported

    @AskNationwide I tried to update my name to my new married name on joint mortgage by sending the form from your site with my marriage certificate. I got a letter back saying to go into branch which isn’t very convenient for me. Please advise why you couldn’t update it that way?

  • wallacewill17 Williamwallace Scotland & Freedom since 1305AD (@wallacewill17) reported

    @AskNationwide You didn't help me and my family, after 20 year a customer, never missing a payment, November 2020 you said no problem, December sell the house, you kicked us to the curb at the end of covid, refused to extend our mortgage, never forgive, never forget...

  • wallacewill17 Williamwallace Scotland & Freedom since 1305AD (@wallacewill17) reported

    @AskNationwide You didn't help me and my family, after 20 year a customer, never missing a payment, November 2020 you said no problem, December sell the house, you kicked us to the curb at the end of covid, refused to extend our mortgage, never forgive, never forget...

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported

    @AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue

  • Leonara99550659 Leonara (@Leonara99550659) reported

    @AskNationwide Ringing you is a nightmare. Your robot keeps saying you are experiencing high call volumes. Why tell your customers this? It means you’re understaffed surely? The recorded message telling me I can go online for help is so annoying. If I could do it online I would.

  • zekhundred 🌂 (@zekhundred) reported

    @AskNationwide nobody gaf fix ur app its not working