Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 01/17/2026 15:25

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomHitchin Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Catheri02068701 Catherine O'Donnell (@Catheri02068701) reported

    Day 47 of Nationwide blocking access to funds for my vunerable friend in crisis from - her own money I might add..and no ..I will not DM again.. shame on you @AskNationwide @Moneybox

  • sap6370 Mera Bharat Mahaan (@sap6370) reported

    @AskNationwide 😪😪please help😪😪

  • shewasmyfriend Tara (@shewasmyfriend) reported

    @JonezinWidJonez @HSBC_UK Oh I'm closing my account and switching to @AskNationwide. Their customer service seems much better.

  • K24A Tone (@K24A) reported

    @AskNationwide How do I find the sort code of my maturing ISA. The website gives me 4digits/9digits which is not want I require. I have now been on the phone for 10 minutes when the waiting time was indicated as 4 minutes.

  • bcleeve Chris Dore 🌍🌎🌏 (@bcleeve) reported

    @AskNationwide Now into 15mins for second "hold"! Not a happy customer particularly as its not a matter I can deal with through the App/website or, probably, in Branch.

  • xinfinitehopex InfiniteHope/Caitlin (@xinfinitehopex) reported

    @AskNationwide Yes I do, but i never inserted any pin, it was as soon as i entered it into the machine. Last time i used my pin was about 3/4weeks ago no issues. Why is it blocked if i havent used it?

  • Dangerous180 Tim (@Dangerous180) reported

    @AskNationwide my chip isn't working on my debit card. Can I order a replacement?

  • bryde09 Bryde (@bryde09) reported

    @AskNationwide I tried to switch to your current account and got an error half way through can anyone tell me if my application went through please

  • simonjjtaylor Simon Taylor (@simonjjtaylor) reported

    @AskNationwide So I'm logged in already, but now need to register & log in separately to 4 different mortgage accounts to amend rather than just sending you a message from my account telling you what I nees. Appreciate you didn't design this but it's really crap

  • sap6370 Mera Bharat Mahaan (@sap6370) reported

    @AskNationwide Hi, Our Mortgage is expiring. Despite continuous call to bank, no response on certain open points. The property is chain is set to collapse Will anyone help ????!!! It is SOS