Is Nationwide down in Welwyn Garden City, Hertfordshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Nationwide
Nationwide is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (36%)
-
Website (22%)
-
Login (19%)
-
Transactions (14%)
-
Transfer (6%)
-
Withdrawals (3%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Website | |
| Hitchin |
Mobile App | |
| London |
Mobile App | |
| London |
Login | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
-
me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
-
Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
-
AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
-
Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
-
Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
-
My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
-
AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
-
Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
-
Luke Swann (🦢)
(@_LukeSwann) reported
from
Hexton, England
@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
-
Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Mkx
(@m_i_kes) reported
@AskNationwide My mobile app isn't working and your online portal says that all services are working normally? What is going on?
-
mumma s
(@mummas15) reported
@AskNationwide we have stopped receiving advice of payments from you re our mortgage for the last two months - have you stopped sending them. We are near the end of our mortgage and look forward to seeing the payment going down each month.
-
Sophie C
(@running_sophie) reported
@AskNationwide Not sure how I can resolve it? I'm caught in your system error, so I think it will fall to you to offer some customer service and resolve the issue! Honest comms as your team are working on transfers in due 5th May - the website says a 15 day delay max- this isn't the case
-
oyin ♡
(@purplekocho) reported
@AskNationwide i cant find “get help with card transition”
-
fred
(@purplemoonlurch) reported
@AskNationwide Thanks, I do appreciate your help. This is why crypto is so popular, I shouldnt have to plead and beg to use my money. Very dissapointing
-
fred
(@purplemoonlurch) reported
@AskNationwide hi, trying to make a purchase on the Kraken exchange but it keeps telling me the transaction has failed. Is this a block that you have put on?
-
Women's Fitness
(@tracygibbons99) reported
@AskNationwide my daughter has paid for a homebuyers survey but after two weeks it is still not even booked in. We have phoned the mortgage service 2 times but still no help. Why take the money and not even book, this delay is causing huge stress and a danger of loss of purchase
-
@jo_cockram
(@CockramJo) reported
@AskNationwide I have sent you a DM about a Nationwide customer service problem- have you received it? I look forward to your early response please
-
Chris Welander
(@ChrisWelander) reported
@AskNationwide Hi, FaceID isn’t working on the banking app on iOS. It hasn’t for some time. Can you help?
-
Martin S
(@Spindlow2) reported
@AskNationwide If you could that would help as with quite a few BTL mortgages it would really help with managing and tracking them, and being as you are the same company surely it would be feasible to add it to your current app