Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 10/18/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (30%)

    Website (30%)

  3. Login (15%)

    Login (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: Hitchin and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHitchin Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • enquisitiv Claire Hewlett (@enquisitiv) reported

    @AskNationwide I am trying to unblock my pin for my card. How do I do this please? Now been on hold for 40 mins. Has there been a reduction in call centre agents? The service level has definitely declined since the pandemic. APPAULLNG!

  • HelloPurgatory Hello Purgatory (@HelloPurgatory) reported

    Just tried to buy some crypto with my @AskNationwide visa debit, declined. MasterCard no issue...🤌

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @AskNationwide I wonder if you can help my benefit payment didn’t go in this morning they say they have now done t as an emergency payment but nothing in my account would it show by now?

  • MMmmwa 🙏 Michelle W 🌊 (@MMmmwa) reported

    @AskNationwide please help me replace my card reader that has run out of batteries.

  • andrew_j_w Andrew Wilkinson (@andrew_j_w) reported

    @AskNationwide Why can’t I change the reference when paying an existing payee in the app? More error prone and much slower when I have to reenter sort code and account and authenticate with the card reader. Changing reference is v common!

  • lfc_why CyKlopps (@lfc_why) reported

    @AskNationwide Yes I have uninstalled and reinstalled. Judging by the reviews, everyone is having the same issue

  • johnnymd19 Jobo (@johnnymd19) reported

    @CooperativeBank on hold for nearly 30 mins now over your error. How can it take so long! You have a responsibility. @AskNationwide what are your call waiting times? Better? If so, you have a new customer.

  • xdliu1127 Xuedi Liu (@xdliu1127) reported

    @AskNationwide Thanks for the reply. Have just got off the phone - was informed there was an issues with valuation (this issue was resolved about two weeks ago) but this has not been reflected internally on your system hence application can’t progress. Please help!

  • FrenziedChloe Chloé (@FrenziedChloe) reported

    @AskNationwide How do I access an online account to view when I can get a new mortgage rate? I was able to at one point but now it says it doesn’t have my email or number?

  • lfc_why CyKlopps (@lfc_why) reported

    @AskNationwide you really need to fix your banking app. I can’t even authorise payments without it redirecting me to the browser. Really annoying when I need something doing quickly. And the login speed is getting increasingly longer. Why can’t it secure the app quickly anymore?