Is Nationwide down in Welwyn Garden City, Hertfordshire, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (59%)
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Website (19%)
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Login (11%)
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Transactions (7%)
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Transfer (4%)
Community Discussion
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Nationwide Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Luke Swann (🦢)
(@_LukeSwann) reported
from
Hexton, England
@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Isla Greer
(@GreerIsla) reported
@AskNationwide is there a problem with payments as my mum has transferred money to me but it is not showing in my account
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AndyBooth
(@tumbledown93) reported
@santanderukhelp Again takes min 30minutes to be put in a different cue to be told you can't call me back so have to wait again.. Had enough customer service is horrendous never have this with nationwide or virgin @VirginMoney @AskNationwide
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Omar
(@OmarBeeVeVe) reported
@Shelstar2004 @AskNationwide Same as mine but it’s working now!
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David Hansard
(@_davidhansard) reported
Logged into @Nationwide and saw message saying NFI Online and MTE will be unavailable from 2pm today, due to maintenance. Which would be great... if I knew what those things are. Can't imagine many do know. IT team with poor customer relations skills, perhaps? @AskNationwide
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BaldTrooper
(@BaldTrooper) reported
@AskNationwide I've tried twice, its still the same issue, it's been happening a lot lately & I'm not the only one
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Hedgehogduck
(@Hedgehogduck1) reported
@AskNationwide what use is a telephone system that says please call back during office opening hours if your not going to tell customers what these hours are. Is tomorrow a working day?
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Mark Feva
(@fevano1) reported
@AskNationwide Thanks Jo. Been trying to ring but very very busy. One of my sons is now over 18. So would need him covered too as part of our party. Can this be added? if the travel provider doesn't issue a refund if say one of us unfortunately needs to cancel. Do we get a total party refund?
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James Gould
(@Jimbogg) reported
@AskNationwide 08000510154. This morning, the website says it opens at 8am. I rang at 8 o'clock on the dot, and again five minutes later. The same thing happened both times.
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The_Mighty_Valves
(@mighty_valves) reported
@AskNationwide Thanks, Mel, but abandon investigation, please. Operator error (not me) at this end
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BaldTrooper
(@BaldTrooper) reported
@AskNationwide yet again I'm trying to send my daughter some money & yet again the apps not working, all I'm getting is restart the app screen