Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 11/30/2025 00:40

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomHitchin Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • My6Percent My6percent (@My6Percent) reported

    @AskNationwide Please note, I have also spoken to your customer advisor team and they said the same "I have never come across this before"

  • My6Percent My6percent (@My6Percent) reported

    @AskNationwide Thank you so much for confirming. Still worried as to why a mortgage application requires a doctor's address. The person on the Nationwide help line said she'd never come across this before either. Hoping someone can help answer that bit!

  • beccakate Rebecca Kate Streeter (@beccakate) reported

    @AskNationwide on hold waiting to get through to your mortgage team for over 45 minutes and counting, after they have made another error in processing my mortgage application. Horrendous service.

  • sadietrent_92 SadieTrent_92 🇺🇦 👩‍🚀 (@sadietrent_92) reported

    @AskNationwide Someone spoke to visual dispute who told me basically they couldn't help me as @AXS_UK had not cancelled my ticket? Why waste my time to tell me that

  • TinkyPitstop Tinky Pitstop™ (@TinkyPitstop) reported

    @AskNationwide hi is there a problem with your app at the moment? I’ve been trying to get on it all afternoon but no luck.

  • elderpegasus Neil Young (@elderpegasus) reported

    . @AskNationwide - the mortgage borrowing calculator on your website is broken - the additional borrowing amount has an arbitrary hard cap that gives you an unhelpful "This doesn't look right" with no explanation.

  • My6Percent My6percent (@My6Percent) reported

    @AskNationwide And are you able to confirm - I am asking to fix my mortgage with you - that I have had with you for 9 years. Is it mandatory for me to have Life Insurance or Critical Illness cover for me to do this with Nationwide?

  • an1l an1l ☻ (@an1l) reported

    @AskNationwide Why did you block my card at 01:00 this morning when @Morrisons were trying to take payment for an online grocery order? I appreciate your vigilance, but it's quite normal for people to grocery shop during the night.Sorting it out lost my original delivery slot 1/2

  • BenMercel The Great MAGA King (@BenMercel) reported

    @AskNationwide I don’t support woke company’s.

  • cwt99 Chris Thomas (@cwt99) reported

    @AskNationwide Already tried 0800302015 and age never managed to talk to anyone, system kept dropping her call after waiting ages. The person she talked to on the chat service was unhelpful given she was already trying to lodge a complaint. Will have another go this morning, I'll report back