Is Nationwide down in Welwyn Garden City, Hertfordshire, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Nationwide outage reports came from the following cities: Watford, Luton and London.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Website | |
| Luton |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
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Nationwide Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
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Luke Swann (🦢)
(@_LukeSwann) reported
from
Hexton, England
@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@ahmedz_khan @AskNationwide It does, but they can't help with anything so don't bother
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🍀 🏴 🇮🇹 Celtico FC Sostenitore🍀
(@8881CFcitleC) reported
@AskNationwide why ******** do I need a card reader? I have been using my thumb print for years. I cannot transfer money from my account to one of my other accounts which I have for years. What ******** is wrong with you. Do you want people to leave your bank.Ignoring support
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Sarah Firoozan
(@SFiroozan) reported
@AskNationwide When did Nationwide become impossible to speak to or message or otherwise contact? Your payments system is not working as of 6pm on Friday 7 Nov 2025. You send us to the website which gaslights us by saying all is fine. Your phone wait is almost an hour. Useless!
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Chantal Sullivan-Thomsett @chantal-st.bsky.social
(@chantalS_T) reported
@AskNationwide I can't access my accounts on the app or on the internet account - this happened mid transfers. When will this be resolved? And can you update your website rather than saying everything is working fine?
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ConsN-Jan 💜🏴🇺🇸 #together
(@Matronincharge) reported
@AskNationwide Fed up with seeing - Establishing secure connection. My internet working fine. Nationwide only app not working. Help.
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@AskNationwide customer for 20/25 years, I move money around constantly. Today being asked for a card reader which I dont have & never had so can't move MY money. Are we back in the 90s? Why are you suddenly asking for this? Rang, got told website would allow, it doesn't 😡😡
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Allen Cooper
(@FootieIndexAl) reported
@AskNationwide @itsfar2bright Can’t you just announce that internet banking or payments are down? Clearly people having problems.
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Simon Bonham
(@simonbonham82) reported
@AskNationwide suggest your travel insurance benefit to the flex plus account is reviewed, shocking service, started an emergency claim Monday am as son rushed into hospital in South Africa with ruptured appendix and only communication is today to ask if he’s had surgery before!
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James Goddard
(@JamesPGoddard90) reported
@DMification @AskNationwide So im the bad guy because my card has been cloned. **** off you prick
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Chris Furneaux
(@cfurneaux) reported
@RevolutApp @AskNationwide I transferred £200 from my nationwide account to Revolut on 18th October. Between the two of you it’s been lost. I’m left out of pocket and trying to get answers out of both of your god awful customer service teams. 20 working days?! WTF