Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 11/18/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • angehilton Angela Hilton (@angehilton) reported

    @AskNationwide Is there a problem with your app form to borrow more? It won't save :-( and the lines are busy

  • themanlikelamb Peter Lamb (@themanlikelamb) reported

    @AskNationwide Then I am stuffed. I call them daily. Most recently before tweeting. They can’t do anything. Your customer service is just awful. I’ve paid a grand in fees for the setting up of the mortgage and no one is incapable of assisting. Shameful.

  • kathynash5 minime (@kathynash5) reported

    @AskNationwide why is it impossible to message you using the app? Your phone lines are closed and it’s not possible to message or chat? Chase bank have an amazing chat service you are so old fashioned

  • DrTermagant Dr Sarah Irving (@DrTermagant) reported

    @AskNationwide I've tried both on online banking and the app, at least twice each. I go through the whole card reader rigmarole and then get told that you 'can't verify me - there is a problem and Nationwide is working to fix it, please try later'.

  • LeanneT36160816 Leanne Taylor (@LeanneT36160816) reported

    @AskNationwide is there an issue with payments, iv tried to pay bills, do a food shop online and I keep getting a declined message, there are sufficient funds in my account.

  • martinjbuckland martin buckland (@martinjbuckland) reported

    @AskNationwide my mother of 82 years is struggling to get the help she needs from her branch to set up a standing order from her savings to go to her flex account. She’s in a nursing home and unable to visit the branch herself. Online banking is not an option. What can she do ?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ChareeOkee Father Spodo Komodo (@ChareeOkee) reported

    @AskNationwide Actually Jo I’ve just tried to get an OTP for a different account and it won’t send either. So apologies I think the issue must be with @VodafoneUK - guys why am I not getting text messages through when I’m overseas?

  • hormone_doc Helen Simpson (@hormone_doc) reported

    @OncoloJo @AskNationwide At this rate will be a yes. Can’t find my nationwide log in info do on line. I did find my 2003 info tho. And all divorce info. Happy days.

  • RayStar1955 Ray (@RayStar1955) reported

    @AskNationwide just received my house insurance renewal quote increased by approx 82% some one really needs a rethink. Loyalty counts both ways ..just lost a customer .