Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Welwyn Garden City, including 0 direct reports.
- The most common problems reported in this area mention Transfer.
- Transfer (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Nationwide
Nationwide is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Welwyn Garden City, England
The most recent Nationwide outage reports came from the following cities: Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Transfer | 17 days ago |
|
Luton
|
Mobile App | 6 months ago |
|
Watford
|
Website | 7 months ago |
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Luton
|
Mobile App | 7 months ago |
|
Hitchin
|
Mobile App | 11 months ago |
|
Luton
|
Transactions | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England@AskNationwide customer services very helpful with helping me with my query which has been solved
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Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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me through a lens (@me_throu_a_lens) reported from Enfield Lock, England@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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Ben Walsh (@BenjiBoyW) reported from Kimpton, England@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, England@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, EnglandBanked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, EnglandDreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Angry (@Palouisea) reported from Enfield Lock, England@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Francis Wilcox (@Tel_Wilcox) reported@AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠
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〽️ike 〽️cNabb (tick here) (@mcnabbm1) reported@AskNationwide are push notifications and text message services down on the app… not had any recently
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Eze Hive (@EzeHive) reported@AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money
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Chris Hicks (@hicks_chris) reported@AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?
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Agent_M (@TheColonel_83) reported@AskNationwide my account is showing ‘unable to load’ but the service status is saying everything is fine? Can you advise what could be the problem? Thanks 🙏
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SMV (@MissSmallVoice) reported@AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.
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Tina Raistrick (@tinamay1977) reported@AskNationwide I cant access the app, first lloyds now nationwide is down
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Rhys Foran (@rhysforan) reported@AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help
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Philip Sirr (@PhilSirr) reported@AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage
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lorna50 (@lornaparadise) reported@AskNationwide @Turbo_GSXR11 Even tho have told you countless times about our circumstances yet no help