Is Nationwide down in Welwyn Garden City, Hertfordshire, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (27%)
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Mobile App (25%)
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Login (24%)
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Transactions (16%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Nationwide outage reports came from the following cities: Hitchin and London.
City | Problem Type | Report Time |
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Community Discussion
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Nationwide Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Ben Walsh (@BenjiBoyW) reported from Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, England
@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
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Dmitri Old (@DmitriusOld) reported from London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England
@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Scott Griffwood 🏳️🌈 (@S_eastwood) reported from Luton, England
Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Angry (@Palouisea) reported from Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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me through a lens (@me_throu_a_lens) reported from Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
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Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Dmitri Old (@DmitriusOld) reported from London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kaaayliii_x🏳️🌈✨💕 (@Kaaayliii_xo) reported
@AskNationwide I need some help.
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David Keers (@KEERS25) reported
@AskNationwide Hey, me again 👋🏻 I am unfortunately still getting the same issue 😞
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England
@AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.
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JLH (@JLH26869984) reported
@AskNationwide We have a new joint account, my husbands DDs have been switched but I can't see how to do mine from my HSBC to our new joint account. Can anyone help? Thank you
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Nath Hulbert (@hulbert96) reported
@AskNationwide why can’t I access the mobile app?
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CJ (@JonesTheSteam72) reported
@AskNationwide Your current account switch website is broken, not progressing from the eligibility page, two PCs, same issue
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Kevin Wood (@KMWood49) reported
@AskNationwide No response after entering customer number
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Kevin Wood (@KMWood49) reported
@AskNationwide is your internet banking down?
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David Keers (@KEERS25) reported
@AskNationwide Hey Sarah, no problem. I’m currently on version 17.0.4 but will try deleting the app and reinstalling
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England
@AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide