Is Nationwide down in Welwyn Garden City, Hertfordshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Nationwide
Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (33%)
-
Website (28%)
-
Login (20%)
-
Transactions (13%)
-
Withdrawals (4%)
-
Transfer (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| Hitchin |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
-
Luke Swann (🦢)
(@_LukeSwann) reported
from
Hexton, England
@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
-
Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
-
Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
-
AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
-
AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
-
Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
-
me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Wood
(@Swoody1500) reported
@AskNationwide any known debit card problems today? In atm?
-
Tu-Go
(@tugoclub) reported
@AskNationwide Is it correct that your banking app isn't working? I've uninstalled and reinstalled it but receive the same error message
-
Toany
(@Toany80704880) reported
@AskNationwide nationwide does not have any way to send a message to your credit card team. The chat system is not connected and the team cannot help. The link given to send a secure message will come back with an error message after you have sent it.
-
Toany
(@Toany80704880) reported
@AskNationwide There is no way to unblock a credit card. The on line chat agent cannot do it. The link to to a secure message give a error response when you try to save it. Why is there no way to unblock a credet card withe a secure message or the rough the app.
-
clayton king
(@king_clayton) reported
@AskNationwide spend 25 mins on hold to flex plus insurance, you answer and cut off - I ask Nationwide is that great service and should I charge you for my wasted time ???? Interested in response
-
s
(@asslete) reported
@AskNationwide Deansgate in Bolton. He's now got some kind of telephone appointment to guide him through it so he doesn't want any fuss, but we would've preferred for them to help him in person - pls would it be possible to feed back to the branch that the elderly should receive extra support?
-
Colin Tice
(@TiceColin) reported
@AskNationwide No, I’m sorry. I don’t have a problem that needs resolving. It’s difficult enough finding a way to contact you that I have to resort to Twitter. I have advised your app has a problem which should be enough for your techies to fix.
-
Toany
(@Toany80704880) reported
@AskNationwide @YBRPYouMatter Nationwide has disabled its secure messaging system. Links that you are given to use it return an error message. You can no longer contact the credit card team in any other way than a phone call. I do not want to keep making international calls
-
Toany
(@Toany80704880) reported
@AskNationwide There is currently no way to message the credit card team. The link I am sent will give me an error message after I send it. You agents on the chat are unable to answer question. Why do I have to keep making international calls to operate my accounts?
-
Blue and Shots
(@Bluelion2007) reported
@AskNationwide I have contacted your CEO, I am fed up with rubbish customer care