Nationwide

Is Nationwide down in Welwyn Garden City, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn Garden City, Hertfordshire, England 11/12/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (21%)

    Website (21%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (9%)

    Login (9%)

  5. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Nationwide outage reports came from the following cities: Hitchin.

Loading map, please wait...
City Problem Type Report Time
United KingdomHitchin Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahLewis2472 Sarah Lewis #KBF (@SarahLewis2472) reported

    @AskNationwide @TerryStock8 As a female customer of your organisation for 30 years plus, I have to say I am very disappointed to see you pander to this “current thing”. It is an attack on what it means to be female. Going to look at moving my account elsewhere as I am sick of this woke nonsense. Shameful.

  • BadmanLeft TheOnlyBadmanLeft  (@BadmanLeft) reported

    @BankofScotland Please I really need your help and I’d love to get a feedback as soon as possible. I’m going to make a transfer to a friend using @AskNationwide account. I would like you to tell me what details I’d be needing to make the transfer happen pls

  • andyfenboyed Andy Edwards (@andyfenboyed) reported

    @AskNationwide Could you help clarify ref Overdrafts. Finally out of my overdraft after many years and have reduced OD limit. Letter received today is worded that I’ll still be charged for having overdraft even if I don’t go into it. Could you clarify, thank you!

  • katenuttall1979 kate nuttall (@katenuttall1979) reported

    @AskNationwide @plaistedpublish Please could you tell me how to change the reference when paying someone I’ve paid before on the app. Thanks for the help!

  • millennial_dog 🤷🏼‍♂️ (@millennial_dog) reported

    @AskNationwide Hey 👋 maybe you could actually help by lobbying @10DowningStreet to build more affordable housing, council houses and (temporarily) stop buy-to-lets! 🏠

  • TheHassman44 The Hassman 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TheHassman44) reported

    @AskNationwide I've found one of your customer's bank cards. What would you like me to do with it?

  • bryn69 simon (@bryn69) reported

    @AskNationwide well. You are creating a huge problem for me and my husband as we are visiting Cambodia, you have restricted our account so we are now unable to access our money. I have 20 usd in my pocket and no way to access it. I've been promised a call but nothing as yet.

  • tsh2 💉💉💉 Sean Houlihane 🕷️🔶🕷️🇮🇪 (@tsh2) reported

    @AskNationwide I'm assuming you make it possible for someone to take a mortgage for a 100% property, rather than needing to buy a 25% share of a property at an inflated price? Take out the distortion in the market, that will help people.

  • JStar88x Sarah J Starowojtow (@JStar88x) reported

    @AskNationwide down again? Saying no accounts when I login and my cards getting declined…

  • powdertank Darrell Collins (@powdertank) reported

    @AskNationwide is it possible to speak to a mortgage advisor who is not working from a script & going round in circles because they don’t understand what you are asking?