Nationwide

Is Nationwide down in Washington, Sunderland, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Washington, Sunderland, England 05/11/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (13%)

    Website (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent Nationwide outage reports came from the following cities: Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App
United KingdomNewcastle upon Tyne Mobile App

Community Discussion

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Nationwide Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Manxy xx (@Manxy) reported

    @AskNationwide Personal finance information over a public APP? How about a DM ? or is that not allowed now. Just a customer for 25 + years

  • BrownGFX Steve Brown (@BrownGFX) reported

    @AskNationwide our joint accounts show on my phone (on the app) but not on my wife's phone. Can you help please?

  • FreddieBujko Freddie Bujko (@FreddieBujko) reported

    @AskNationwide Is your mobile app down? Every time I open it stays on the loading screen saying "talking to nationwide". My internet connection is absolutely fine and have also tried mobile data and no success

  • mrburgundy1976 Mr Burgundy (@mrburgundy1976) reported

    @Tuffers56 @AskNationwide Pretty sure they did they same to me. Roof issues tho. Renegotiated the price and restarted the process. 2 months later and I'm still waiting to hear something. Called and emailed everyday for a month.

  • Donxdons Don Don (@Donxdons) reported

    @AskNationwide Really Nationwide? Called this morning to be placed on hold for 15 minutes, then another staff member taking a rude tone when you yourselves have made a series of errors. Looks like I will miss completion date due to your processes. You sat on documents since 9/11

  • progmgr Kevin Holohan (@progmgr) reported from Milton Keynes, England

    @NoNonperson @AskNationwide Thanks for confirming it wasn’t me going mad. Below £50 not a problem. Mind you the weekly shop is hardly ever below that amount…

  • MattyWestern Matt Western (@MattyWestern) reported

    @AskNationwide why have myself and my wife made the switch to you.. first time calling up and what terrible / unhelpful customer service! Looks like switching was a bad idea👎 Anyone want to help at all!??

  • Tuffers56 DT (@Tuffers56) reported

    @AskNationwide You have pulled my daughters mortgage offer due to a drainage issue the valuation surveyor says needs investigation. Issue is understood & money set aside to remedy it. Land alone is worth twice the loan… so secure. Yet you choose to ruin every move in the chain.

  • bobbymiller129 C (@bobbymiller129) reported

    @AskNationwide fixed mortgage deal ends March, have put a new deal in place via mortgage broker. Is there anyway of seeing if I could swap to a cheaper alternative between now and then? Just incase rates go down etc

  • Seniormp Martin S (@Seniormp) reported

    @AskNationwide I will contact you when I get home and give you full details of the total.lack of service offered by the aa