Nationwide status: access issues and outage reports

Problems in the last 24 hours in Salford Priors, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Salford Priors, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Salford Priors, England

Latest outage, problems and issue reports in Salford Priors and nearby locations:

• 
  Darren Payne (@Dazp79) reported 17 minutes ago from Mickleton, England

  @SweetHoneyGem @AskNationwide I left Halifax for similar reasons and charges. The replies I've had are from people that can't do anything about it unfortunately but Nationwide service to customers stink to be honest. And the time it has taken to reply suggest that higher powers told it's people to ignore us

• 
  David Wooldridge (@ThatDaveW) reported 24 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Robertson (@2024Wayne) reported 4 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Niz1111 (@Niz11111) reported 6 minutes ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  Gillian Perris (@GillianPerris) reported 9 minutes ago

  @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

• 
  Ric M. (@revoraman) reported 17 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  Teddy. C Youg (@TeddyYoug64898) reported 19 minutes ago

  @AskNationwide. I still can’t believe how I was treated as a disabled man , by your bereavement team . Absolutely disgusting service.

• 
  Bec (@becclar15) reported 20 minutes ago

  @AskNationwide hi Nationwide, new customer, how do I apply for a cash isa? It’s a mystery, website doesn’t specify if members or non members. Can’t call. How do I speak with someone please?

• 
  Bec (@becclar15) reported 21 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????

• 
  CPB199 (@Christo31623961) reported 22 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  sam (@hunting_sam) reported 24 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  Chris (@ryansmi89) reported 27 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.