Nationwide status: access issues and outage reports

Problems in the last 24 hours in Salford Priors, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Salford Priors, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Salford Priors, England

Latest outage, problems and issue reports in Salford Priors and nearby locations:

• 
  David Wooldridge (@ThatDaveW) reported 19 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

• 
  Darren Payne (@Dazp79) reported 36 minutes ago from Mickleton, England

  @SweetHoneyGem @AskNationwide I left Halifax for similar reasons and charges. The replies I've had are from people that can't do anything about it unfortunately but Nationwide service to customers stink to be honest. And the time it has taken to reply suggest that higher powers told it's people to ignore us

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gemma Corfield (@Iloveholly) reported 3 minutes ago

  @AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account

• 
  James Mesney (@j_mesney) reported 3 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  sam (@hunting_sam) reported 4 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  Soft Touch (@baghcat) reported 5 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Jonathan Leigh (@LeighJonathan) reported 5 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.

• 
  Robstar 🚀 (@roballport) reported 10 minutes ago

  @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤

• 
  kathleen reid (@independencekat) reported 14 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Barry O'Neill (@BCJONeill) reported 14 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

• 
  Jonathan Leigh (@LeighJonathan) reported 17 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Kaz (@LindfordHedgies) reported 20 minutes ago

  @AskNationwide this means that my husband will not even be able to afford the petrol to get to his new job. He will be getting paid in his new job we also have UC payments due at end of March and at end of April and you are choosing to make life impossible - why?