Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Macclesfield, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Macclesfield, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Nationwide
Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Nationwide Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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Richard Hallam (@richardhallam) reported from Birch Vale, England@AskNationwide I have spoken to your breakdown cover assistance and they have refused to assist. @AskNationwide have failed to help yes
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Holly (@holslate) reported from Chapel-en-le-Frith, England@AskNationwide You don’t even know my full name & I don’t have even have an account as it isn’t my house? Absolutely appalling service from Nationwide Emergency Line. Online Portal doesn’t work, on hold for over 4 hours & still haven’t spoken to anyone. Been without water for nearly 48 hours
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Richard Hallam (@richardhallam) reported from Birch Vale, England@AskNationwide The AA say because it’s not a breakdown they will not be able to provide service
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joanne rendell (@Jo9296) reported from Cheadle Hulme, England@AskNationwide How long before you provide an update as to when the issue will be fixed, some info is better than no info, you haven’t provided any updates at all , surely by now you must have an estimate as to when you will be able to resolve
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Shannon (@ShanRebec94) reported from Sale, England@Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫
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Richard Hallam (@richardhallam) reported from Birch Vale, England@AskNationwide Since the vehicle is in a drive able condition we are not able to help, we need you to take it to a local garage . You will need to drive it to a dealer
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Martin Cooper (@mcooper06068) reported from Leek, England@AskNationwide I have tried this but when the website is asking for 3 digits from my pin code the website is not accepting any numbers
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Frank Torr #NHSLove #FreePalestine (@FrankTorr2) reported from Cheadle Hulme, England@Keir_Starmer @AskNationwide @Heidi_Labour A far better man than you left a blueprint for the only sensible way forward which you ignored before launching the only policy that you haven’t yet abandoned - your infantile attempts to isolate him and avoid all his great ideas. It ain’t working Keef, he’s as popular as ever!
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Chris Shoop-Worrall (@CShoopWorrall) reported from Sale, England@AskNationwide is there any timeframe on the payment issues please? Not having anything able to go in or out is, well, not ideal...
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Holly (@holslate) reported from Chapel-en-le-Frith, England@AskNationwide Rang your emergency line as I’ve been without water for 24 hours. Been on hold for literal hours & cannot get through to anyone please help me I’m desperate:-(
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Richard Hallam (@richardhallam) reported from Birch Vale, England@AskNationwide Since the vehicle is in a drive able condition that you’re able to help, we need to take it to a local garage . You will need to drive it to a dealer
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Robertson (@2024Wayne) reported@MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the
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Kleo Sings UK (@KleoSingsUK) reported@AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email
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kathleen reid (@independencekat) reported@AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.
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Tom Morgan (@twmorgan11) reported@AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card
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karen mckenzie (@kazbabs75) reported@AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)
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Chris Mollett (@CPFCmollett) reported@AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so
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KatStone (@stone_kat1123) reported@DebiEvansMatron @AskNationwide shocking we moved to Nationwide due to a load of **** at HSBC If we encounter any issues we will move again Where do you recommend?
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OL (@LerryOwen) reportedHey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.
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CJ © 📷 (@photo_cj) reported@AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc
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Gemma Corfield (@Iloveholly) reported@AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account