Nationwide

Is Nationwide down in East Horsley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 11/27/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (24%)

    Website (24%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (9%)

    Login (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • maxwele2 Elaine Maxwell (@maxwele2) reported

    @alisonleary1 @AskNationwide @LloydsBank Finding a lot of 'UK' businesses don't support NI. No WH Smith, no Waitrose (yes, I know-very middle class)

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    @AskNationwide The error occurs when I select the new bond option.

  • Nevermind576567 xo-Nevermind-ox (@Nevermind576567) reported

    @AskNationwide You absolute scumbags! First you randomly issue a new card thats not needed and cancel my other 4 days before the new one arrives, leaving me without access to my money, now this morning you keep rejecting me setting up my new card for my monthly CCJ installment 😡

  • Tawny75 Nicky Batson 💙 (@Tawny75) reported

    @AskNationwide No. I gave up after 40 minutes. Really bad customer service.

  • Carl75256034 Carl (@Carl75256034) reported

    @AskNationwide your app has nt worked for 2 days now because of an 'unexpected technical problem'. This is nt great given forced to hold everything digitally

  • DeviDranity Devi (@DeviDranity) reported

    @AskNationwide Wouldn't this typically mean that I wouldn't be able to use the card for other purchases? The only issue I'm having is with Amazon. I'll call tomorrow to deal with it.

  • miss_hanC Hannah 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌈 (@miss_hanC) reported

    @AskNationwide I haven't been able to log into the internet bank since yesterday evening. The error message that you are currently having technical problems is displayed. Do you know when this will be fixed please?

  • jesssr95 Jess (@jesssr95) reported

    @AskNationwide My accounts have been removed from my online banking, I have no way of accessing them without calling and being on hold for ages and you can't fix them until 5 working days?! Not good enough!

  • Morgannwg Ian Gibbon (@Morgannwg) reported

    @AskNationwide The banking app stopped working from Amazon tablet as of 3 September. Tested on more than one Amazon OS device, all fail. Ok other Android. Comments?

  • xo__alisha leeesh😮‍💨 (@xo__alisha) reported

    @AskNationwide Hi Kyle, I need access to my account but my phone number has changed and I’m also without a card reader so I cannot log in. Is there a way I can do a transfer over the phone to an existing payee as I need my finance from my last transfer back?