Nationwide status: access issues and outage reports

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near East Horsley, England

The most recent Nationwide outage reports came from the following cities: Crawley, and Worcester Park.

City	Problem Type	Report Time
Crawley	Website	6 days ago
Crawley	Mobile App	2 months ago
Worcester Park	Mobile App	2 months ago
Walton-on-Thames	Login	3 months ago
Crawley	Mobile App	4 months ago
Redhill	Website	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

• 
  Steve Brown (@BrownGFX) reported 2 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Nigel Vivian (@nigelvivian) reported 2 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Joanna_Laura (@Joanna_Laura88) reported 5 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

• 
  Joanna_Laura (@Joanna_Laura88) reported 6 minutes ago from Redhill, England

  @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

• 
  Joanna_Laura (@Joanna_Laura88) reported 14 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

• 
  Mike Fuller (@ninepine) reported 14 minutes ago from Banstead, England

  @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

• 
  Mike (@mikephotowild60) reported 19 minutes ago from Guildford, England

  @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

• 
  Adam Rees-Taylor (@adamreestaylor) reported 40 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steve WBA (@WbaSteve) reported 8 minutes ago

  @BenFowler2 @Sal_Wba @AskNationwide mine is working, try deleting and reinstalling it

• 
  Vampfree1 (@Vampfree1110228) reported 9 minutes ago

  @DebiEvansMatron @AskNationwide What sort of problem? I'm with them and have been my whole life. And ok although I don't like them merging with virgin. I've not had an issue.

• 
  Ethan (@ethanms10) reported 9 minutes ago

  Told to now wait again for @AskNationwide to sort themselves out. Beyond wild that it took a trip to branch to resolve. Let’s see if they fix it, else I’m emailing their CEO again 🙃

• 
  Barbara Rogers (@Barbarasreps) reported 10 minutes ago

  @AskNationwide Did you have a problem on Friday making payments or posting payments to accounts?

• 
  Julie (@JulieMelvinator) reported 15 minutes ago

  @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

• 
  Sallie-Jane Edwards (@salliejane9) reported 22 minutes ago

  @AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?

• 
  Roy Beecham 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸 (@roy_beecham) reported 24 minutes ago

  @AskNationwide I’ve just waited 20 minutes holding on the phone for help with your app and was told what to do and it didn’t work. I now have an option. Ring again and waste another 20 minutes or tell the world how useless you are. I’ll go for the latter 🤬

• 
  Grey Blackstone (@GreyBlackstone) reported 26 minutes ago

  @AskNationwide any plans to change the online banking format again? The new one is awful, I hate that it’s missing a running total, and when I switch back to the old version it’s now horribly formatted and I have to swipe around to see the full details.

• 
  Nick (@nick2k7) reported 28 minutes ago

  @AskNationwide my debit card is due to expire next month, on your website it mentions you send new cards around 4 weeks before but I’m yet to receive one.

• 
  Frop (@Frop655707) reported 28 minutes ago

  @AskNationwide Currently there is no way to chat to Nationwide or their Bot Arie throughthe app or on the web app. You can no longer ask a simole question. Where is the support?