Nationwide

Is Nationwide down in East Horsley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 12/15/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near East Horsley, Surrey, England

The most recent Nationwide outage reports came from the following cities: Redhill and London.

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City Problem Type Report Time
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • chris59806030 chris (@chris59806030) reported

    @AskNationwide why does your website say to visit in branch to make an individual account joint when you will not do it anyway?

  • Cherico_L Cherico (@Cherico_L) reported

    Huge lesson NEVER rely on breakdown cover with a bank. Broke down in France @AskNationwide said we’d be recovered home. The French recovery service took us to the closest garage + abandoned us! They won't look at the car until Monday. Our antigen expire tomorrow so we’re stuck!

  • linsey1404 Linze (@linsey1404) reported

    @AskNationwide Both online and the app give me this message Sorry, we're unable to show you all your account info at the moment. This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can.

  • AndreaAnn_M Andrea Mattis (@AndreaAnn_M) reported

    @AskNationwide disappointed with your telephone service. Your app has kicked me out. Trying to ‘re-enrol’, tells me@that you haven’t got my mobile (don’t believe that). So when I call (twice) I cannot get a simple update done. 1st caller not helpful and 2nd caller connects me 1/2

  • dejar26 Deji Abisogun (@dejar26) reported

    @AskNationwide Its been 2 months and my claim hasn’t been attended to!!!! Extremely Poor service

  • fuglyfairy Kt (@fuglyfairy) reported

    @AskNationwide You issued the cheque, I use the facilities in branch all the time. Why could I not just pay it in? It's ridiculous. You've lost a customer.

  • linsey1404 Linze (@linsey1404) reported

    @AskNationwide So I can't access my money via online banking for at least 5 working days!!! I'm not in the country at the moment and wanted to transfer money

  • Cherico_L Cherico (@Cherico_L) reported

    @AskNationwide They have transferred us to your European partner who have said they can't do anything until Monday. They’re trying to find someone to recover us to at least Calais but have said we need to cover the costs. This is not the recovery service we were led to believe

  • chris59806030 chris (@chris59806030) reported

    @AskNationwide Disappointing that a loyal customer cannot make their account joint and it’s easier to move to a new bank as I can utilise the current account switch service for opening a new nationwide account.

  • DavidWhite_IO David White (@DavidWhite_IO) reported

    @AskNationwide out with clients and you block my credit card. Call you, give the code you messaged me and… sorry, that department has gone home! I had already spent £100 & limit well above 100! Left here, with a bill with my clients, can’t pay for it! Embarrassing! Client paid