Nationwide

Is Nationwide down in East Horsley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 11/23/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (21%)

    Website (21%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jdaviescoates @jdaviescoates@social.coop on Mastodon (@jdaviescoates) reported

    Maria never responded again, but eventually (after a full 17 minutes of silence) Sherry Mae informed me that @AskPayPal can't help at all if it's over 180 days and my only hope (because the transaction was so long ago) is to contact @AskNationwide...

  • ttb1965 TB (@ttb1965) reported

    @AskNationwide Yes that's the one. The other is also linked to the service. Been on hold half hour again, what's wrong?

  • AdamPat45302276 Adam Patel (@AdamPat45302276) reported

    @AskNationwide can you respond to my dm please as you have broken the law with what you have done with my account!!!!!!

  • trickydickie87 Gilby 🧚🏻‍♀️🎄⛄️ (@trickydickie87) reported from Glasgow, Scotland

    @AskNationwide Can someone please get back to me about my complaint? This is ridiculous now and I’m out of pocket. I was advised 30’working days for a payment send in error o be recovered. Today is day 20 and nothing. The treatment I’ve face by your company is appalling. #worst

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • emilyyyhill Emily Hill (@emilyyyhill) reported

    @AskNationwide I had a new phone and having issues logging back into my account.. it just gives me the option to open an account or apply for the app? Thanks

  • ttb1965 TB (@ttb1965) reported

    @AskNationwide Thank you. I'm beginning to wonder if I've bought the right service. Getting through is unbelievable and it's supposed to be home emergency. My battery will go on my phone before I get an answer!

  • guru_smoking Smoking_guru (@guru_smoking) reported

    @AskNationwide This is the number for lost and stolen cards. As I said my problem is when I log into my online banking there is no account there

  • Daniellemanser6 Danielle manser (@Daniellemanser6) reported

    @AskNationwide They told me there are no options to access my funds ! Yet it’s money for my children and I informed them of this

  • guru_smoking Smoking_guru (@guru_smoking) reported

    @AskNationwide Hi there im due to be paid today and I've logged into my online banking app and its telling me I have no account. Then when I go online its saying there's a technical issue. Can you please tell me whats going on ?