Nationwide status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, website and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in East Horsley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Nationwide
Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (27%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (5%)
- Withdrawals (1%)
Live Outage Map Near East Horsley, England
The most recent Nationwide outage reports came from the following cities: Crawley, and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Mobile App | 2 months ago |
|
Worcester Park
|
Mobile App | 2 months ago |
|
Walton-on-Thames
|
Login | 2 months ago |
|
Crawley
|
Mobile App | 3 months ago |
|
Redhill
|
Website | 4 months ago |
|
Kingston upon Thames
|
Website | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near East Horsley, England
Latest outage, problems and issue reports in East Horsley and nearby locations:
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cecilia Is Smart 💎 (@ceciliaissmart) reported@cunardline my booking was cancelled because of @AskNationwide ongoing problems with visa payments. This is heartbreaking and doesn’t seem fair @ABTAtravel
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Deborah Wilson (@Deborah51540713) reported@asknationwide I was on the phone to your selves today about my debit card not working and now to see transactions have gone through that should not have and you asking me to pay £110 overdrawn that I don't have. I want someone to contact me asap!
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Keighley West (@KeighleyWest) reported@Nathan75688641 @AskNationwide I’m done with them. It’s constant problems, constant maintenance but never seems to all be working …
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Big Man Ry (@owlsfan4eva1991) reported@AskNationwide this is an absolute piss take your site down yet again all day, I’m now overdrawn cos payments have come out of my account and you’ve authorised them when I should have had a payment incoming which you’ve now blocked, worst bank ever
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Deborah Wilson (@Deborah51540713) reported@AskNationwide What the hell is happening with Nationwide banking. Surely not another computer issue??? I am getting all sorts of messages in my account that cheques are clearing but I never deposit cheques!! I had £45 pounds in my account from an unknown source today and now it
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Michelle Bills (@shellbills) reported@AskNationwide when will the issue with pending card transactions be sorted 17 hours now and still not rectified beyond ridiculous I do t want an automated reply just sort it out already looking at different banks
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Mick Dutton (@MickDutton2) reported@AskNationwide hi is there an issue with direct debits and standing orders. Some of my monthly payments are not showing as paid on my account.
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Deborah Wilson (@Deborah51540713) reported@AskNationwide is claiming I'm £110 overdrawn also from unknown transactions. I haven't been able to use my debit card today so I would like to know why all these glitches are occuring. I certainly won't be paying any overdraft fees on these Nationwide errors
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Deborah Wilson (@Deborah51540713) reported@AskNationwide But no it's not I'm a £110 down that your asking for that I don't have this is absolutely ridiculous. I have cheque messages on my account and I never deposited any cheque and that has now disappeared. I'm am physically sick to where I'm suppose to find a £110 from!!!!
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T (@__TC___) reported@AskNationwide AND yet MORE problems. My account now says it is overdrawn..by a lot. There is ni way it is. I am disgusted with your service d will be contacting the ombudsman because now i cannot access any funds because of YOUR muck up.