Nationwide

Is Nationwide down in East Horsley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 11/21/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PetecoleO @petecole[official] (@PetecoleO) reported

    @AskNationwide is there a problem with your sites am trying to transfer money to third party stocks and shares account and it saying server is down for payment authentication.

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide We have home insurance with emergency repair cover and have been cancelled TWO DAYS RUNNING. Please help us. We are pleading with you. My wife is on hold right now ... so far 29 minutes, in a freezing house and freezing, crying child.

  • ScottyBarber12 Scotty Barber (@ScottyBarber12) reported

    @easyJet can you sort my refund please, you’ve said my bank @AskNationwide can release the refund with the ARN numbers, they’ve told me it’s down to the company sending the refund. I need this money before Christmas, thank you 😡

  • James30181388 James (@James30181388) reported

    @AskNationwide I want someone to call me today! You block my card every time I use it abroad, EVERY ******* TIME! Now to fix it I’ve had to call you, from America! Now that call has cost me over £60! Because you don’t call foreign numbers which I have, and you block everything

  • pkrpmusic paul pledger (@pkrpmusic) reported

    What is the point of banks like @AskNationwide having twitter accounts? They can't help customers via direct message so why pay someone to man social media out-of-hours? And their chatline nonsense doesn't work on Safari unless you have a prevailing wind and a twitch. So tired.

  • WoblyRampack James "Wobbly RamPack" (@WoblyRampack) reported

    @AskNationwide Hi! Had my debit card blocked for an innocent online transaction. To unblock have had to ring your fraud line - 15 minutes on hold so far and no info on how long I will have to wait. Just banal muzac and a beep every 30 seconds. How to get help please? Will it be 1 hour, 2 hours?

  • FunSizeSuze Dr Suze Kundu (@FunSizeSuze) reported

    @AskNationwide Hello! I'm trying to make a CHAPS payment, but I am getting an error message saying "We're sorry. We are unable to process your request at this time. Please try again later." Your service status says there are no issues. Could someone look into this for me? Thanks!

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide @MoneySavingExp Please someone help.

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide We last spoke to your team over an hour ago after a 30-minute hold (taking time on hold to hours over the last 48 hours). Two days taken off work. Freezing young family. The service is so bad it is genuinely insulting to my family.

  • sistersue61 Susan Guise (@sistersue61) reported

    @AskNationwide Husband can’t register in online banking or open app to view joint savings account. I have no problem. Tried calling to register his details, currently on 4th call of over 45 minutes wait, despite wait time being given as over 10 minutes??