Nationwide

Is Nationwide down in East Horsley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 11/22/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (20%)

    Website (20%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BlazeXmidnight XmidnightBlazeX (@BlazeXmidnight) reported

    @AskNationwide so I’ve been waiting for money that has been sent to me since 10am and still haven’t had a update has the issue be fixed and will I receive the money today?????

  • Bobb0__ Dave (@Bobb0__) reported

    @AskNationwide @Catheri21133125 I've been without electricity all day. Stop ignoring me. You've done nothing to help. I'm sitting in the pitch black and you're only AIMING to clear the queue by 9pm! And what happens if it's not cleared by then?

  • JD091976 Janine Dunn (@JD091976) reported

    @AskNationwide are you having technical issues?? You sent me a text just after 8am this morning stating not enough money in account & to transfer by 2:30pm. I was paid at midnight so more than sufficient funds yet the payment still hasn’t been made?

  • nickilamb Nicki L (@nickilamb) reported

    @AskNationwide so if outgoing payments are working normally now why hasn’t my mortgage direct debit been taken today?

  • Bobb0__ Dave (@Bobb0__) reported

    @AskNationwide @Ann1e___ Hi Ashley why do you treat your customers with such contempt? I'm without electricity I have been a day because of your payment problems you've done nothing to help.

  • Darrenwinterin3 Darrenwinteringham (@Darrenwinterin3) reported

    @AskNationwide Hi i spoke 2 2 colleges of yours on nationwide i have a loan payment that was due out today obviously with it all down today i was told it will be sorted by 4.30 still hasn't gone out so wot happens next

  • M_Keeling Matthew Keeling (@M_Keeling) reported

    @IanWhiteford @AskNationwide Will do think lots of people are affected, direct debits just not working as normal

  • 9jaykay_ noah fence (@9jaykay_) reported

    @AskNationwide it’s like there’s a technical problem everyday. it’s causing me major inconveniences

  • tweetwithfran Francisco (@tweetwithfran) reported

    @AskNationwide Come on guys, it’s been 13 hours since the issues began….

  • EdmeadSarah Sarah Edmead (@EdmeadSarah) reported

    @Nats022010 @AskNationwide It's just beyond a joke now, it's happened several times before how many more times? I hope all the staff are there not going anywhere until this is sorted!! All I keep getting DM and tweets is they are "working on it" 🤬