Nationwide status: access issues and outage reports

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near East Horsley, England

The most recent Nationwide outage reports came from the following cities: Crawley, and Worcester Park.

City	Problem Type	Report Time
Crawley	Mobile App	2 months ago
Worcester Park	Mobile App	2 months ago
Walton-on-Thames	Login	2 months ago
Crawley	Mobile App	4 months ago
Redhill	Website	4 months ago
Kingston upon Thames	Website	8 months ago

Community Discussion

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Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

• 
  Joanna_Laura (@Joanna_Laura88) reported 7 minutes ago from Redhill, England

  @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

• 
  Nigel Vivian (@nigelvivian) reported 25 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Steve Brown (@BrownGFX) reported 26 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Mike (@mikephotowild60) reported 29 minutes ago from Guildford, England

  @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

• 
  Mike Fuller (@ninepine) reported 30 minutes ago from Banstead, England

  @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

• 
  Joanna_Laura (@Joanna_Laura88) reported 35 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

• 
  Adam Rees-Taylor (@adamreestaylor) reported 45 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Joanna_Laura (@Joanna_Laura88) reported 51 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mind your own business (@Ankit20035) reported 1 minute ago

  @AskNationwide is the banking app down again are you actually going to fix it?

• 
  KatStone (@stone_kat1123) reported 1 minute ago

  @DebiEvansMatron @AskNationwide shocking we moved to Nationwide due to a load of **** at HSBC If we encounter any issues we will move again Where do you recommend?

• 
  Simon (@Simon11037949) reported 3 minutes ago

  @AskNationwide I get an email from Nationwide ever day that I have not asked for with useless information and it’s impossible to have it stopped?

• 
  Vivian Brickell (@TheOldDear) reported 6 minutes ago

  @AskNationwide My state pension has not been paid in. I can’t take it up with the DWP until you confirm it’s not a nationwide problem. I can’t get to find out if it is. Sadiq blew me off with a ‘will be credited’ but no idea when - no one available to talk

• 
  Roy Beecham 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸 (@roy_beecham) reported 9 minutes ago

  @AskNationwide I’ve just waited 20 minutes holding on the phone for help with your app and was told what to do and it didn’t work. I now have an option. Ring again and waste another 20 minutes or tell the world how useless you are. I’ll go for the latter 🤬

• 
  OL (@LerryOwen) reported 9 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  Jonathan Leigh (@LeighJonathan) reported 14 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.

• 
  Niz1111 (@Niz11111) reported 15 minutes ago

  @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

• 
  Charlie Muggins (@onemrmuggins) reported 18 minutes ago

  @AskNationwide have made a complete hash of my mothers #powerofattorney No access to any funds over #easter Can’t wait for the members annual conference! #fireworks

• 
  Beelin (@beelinbaxter) reported 19 minutes ago

  @AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?