Nationwide

Is Nationwide down in East Horsley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 11/26/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (26%)

    Website (26%)

  3. Transactions (6%)

    Transactions (6%)

  4. Login (6%)

    Login (6%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ajwilsher Adam Wilsher (@ajwilsher) reported

    @AskNationwide I don't have a card reader. I'm now blocked out. Tried the app and it's crashed, then when I've tried again it says I've already registered. None of my details are now working.

  • ludwiggj Graeme Ludwig (@ludwiggj) reported

    @AskNationwide Can't log into my account using password/sms online or via Android app due to "technical problems", is something up?

  • shaunpoole2112 Shaun Poole (@shaunpoole2112) reported

    @AskNationwide Also, as a member, with having this happen frequently, I would rather know the issue than not.

  • Chris36499689 Chris (@Chris36499689) reported

    @AskNationwide @cheeseban I’ve tried the app and web browsers on two devices. Suggest you escalate to the person responsible for the “Our services are working normally” on your website. There’s clearly an issue from the number of tweets.

  • FireNWood1963 Peter (@FireNWood1963) reported

    @AskNationwide @England @Lionesses Looking to remove all monies from you, with this computer system debacle........ AGAIN, your bosses getting extortionate bonuses and your pathetic interest rates, YOU ARE NOT THE CUSTOMER FACING SOCIETY you promised or pretend to be!!!

  • topazisere 🌸Topazzz🌸 (@topazisere) reported

    @Cheriewingfiel1 @AskNationwide Oh I know first hand how much money people save by people working from home. No doubt in my mind it’s cheaper for them and more mentally draining for us!

  • RealErnestARS Tony Earnshaw (@RealErnestARS) reported

    @AskNationwide How long will this take to fix as I don't have a card reader or the app ?

  • ajwilsher Adam Wilsher (@ajwilsher) reported

    @AskNationwide I see you've been having issues with logging into accounts online. Mine has now come up but has said my pin or code is wrong and I have one more attempt. Each time has been correct. Is there still an issue before you block me?

  • ajwilsher Adam Wilsher (@ajwilsher) reported

    @AskNationwide @cheeseban Same. Think you have an issue here.

  • Cheriewingfiel1 Cherie Wingfield (@Cheriewingfiel1) reported

    @topazisere @AskNationwide The joys of companies having staff WFH. Shite customers services, long stupid waiting time, shite productivity overall crap services. Gotta love the new working world, where the customers are inconvenient. Do it all on line the say its better they say BULL **** I say 😞