Is Nationwide down in East Horsley, Surrey, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Horsley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Nationwide
Nationwide is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (29%)
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Website (24%)
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Transactions (11%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near East Horsley, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Crawley, Worcester Park and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Crawley |
Mobile App | |
| Worcester Park |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| Walton-on-Thames |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near East Horsley, England
Latest outage, problems and issue reports in East Horsley and nearby locations:
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Mike
(@mikephotowild60) reported
from
Guildford, England
@Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Clare
(@CbrownieB) reported
@AskNationwide Not yet as they are closed & was only spotted when we went to the local shop this evening & the card was declined. Thanks for your help I will contact them tomorrow it’s just odd that’s it’s two completely separate companies (one is a local takeaway and the other a major airline)
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loadsa
(@gandybjs) reported
@AskNationwide today on performative caring. Calling the paramedics on someone who doesn't need or want them inspite of the person telling you 20 times what would help them. 🤡🤡🤡🤡🤡🤡🤡🤡🤡🤡🤡🤡🤡🤡🤡
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Ben Duddington 7⃣8⃣
(@dudders78) reported
@AskNationwide That’s the thing. My switch was delayed due to errors on both sides
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Danny Maertens
(@MaertensDanny) reported
@AskNationwide We’d go away but as my wife is still waiting for her replacement bank card that was applied for on 8th July, maybe not. Despite the ‘promise’ that she could expect it witthin 10 working days? I don’t think so, unless of course you guys only work one day a week …….?
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Tony Johnson
(@TonyJohnsonLJT) reported
@AskNationwide hi are systems having issues? I am trying to pay for a holiday and my card keeps being declined as does my wifes.
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denisiw
(@denisiwight) reported
@AskNationwide what is the interest rate for the Loyalty Saver account please? I've looked on the NWide website but can't find it. I'm a 30+ years member.
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Clem Cowton
(@ClemCowton) reported
@AskNationwide why does my online bank now only remember 5 payees? I now regularly have to re-enter account details you’ve ‘forgotten’. The only things I ask from you is to keep my money safe and let me access it easily, so this terrible UX is more than enough to make me switch.
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Free Spirit
(@freespirit2276) reported
@AskNationwide Ok, no problem. Il spend more of my own time reaching out. Thanks.
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Anna
(@Banananna93) reported
@AskNationwide Hi my banking app is telling me I need to "re-enroll" and that I need my customer number but I'm not sure where I fan find this if I can't get access to the app. Could you please help?
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Hannah
(@GGNDRiRock) reported
@AskNationwide Do you know allow regular payments to go out on the last [working] day of each month? Because if it’s set to the 30/31st, February doesn’t like it!! It should be a simple thing to do!