Nationwide

Is Nationwide down in East Horsley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 11/22/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (20%)

    Website (20%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • khlrosie2012 katie (@khlrosie2012) reported

    @AskNationwide @GrahamWilson999 He shouldn't have to "raise a complaint" you should be automatically giving all your customers compensation for this, waiving all bounced bill charges and really bending over backwards to fix the issue and compensate customers!!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    Wow! @AskNationwide are prepared to let me leave as a customer over this issue because they won't admit there is any fault on their side. At least NatWest offered me a solution. Absolutely disgraceful.

  • Drantleygicks Drantley Gicks (@Drantleygicks) reported

    Hi @AskNationwide , I'm having some problems logging into the app for the last 24hrs. Just spinning on the talking to the bank bit. Any issues on your side?

  • catchacowboy Corrina Allcock (@catchacowboy) reported

    @AskNationwide Hi, is the mobile app experiencing issues because it won’t let me transfer money between my Nationwide accounts.

  • monstrousfemme ~ (@monstrousfemme) reported

    @AskNationwide Your customer service rep just hung up on me before I'd even said anything. Is this how you do customer service? Fobbing us off and hanging up on us until we go public?

  • V4MPHAO ♡︎ loyals 📌 (@V4MPHAO) reported

    @AskNationwide still not had my money guys… this is a bloody joke :/ you’re gonna say that all backlog and issues are resolved but clearly not if i’m still owed money !!!!! GET IT SORTED

  • bath_ms Sherbert🍋 💙 (@bath_ms) reported

    @theslowlane_ME @AskNationwide I thought ME Association only accepted Standing Orders - I cancelled mine online in my Nationwide account quite easily. Sounds like yours has been set up wrongly? @AskNationwide please help. PS - have you DM'd Nationwide?

  • scepticalists Hmmmph (@scepticalists) reported

    @Daveyboylyon @AskNationwide Log a new call - the customer team were told the problem was fixed but have now been told to log these as IT faults

  • louisecatton87 Louise Catton (@louisecatton87) reported

    @Daveyboylyon @AskNationwide Same date as ours from HSBC. Ridiculous the responsibility is being placed on customers and other banks to fix this. We could be out of pocket for a month and unable to pay any bills.

  • MichaelBates72 Michael Bates (@MichaelBates72) reported

    @AskNationwide Yes, tried to complete online as that would be the simple option, but no luck and it is extremely annoying to be cut off after waiting so long with that awful muzak.