Nationwide

Is Nationwide down in East Horsley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 11/13/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (21%)

    Website (21%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (9%)

    Login (9%)

  5. Transfer (6%)

    Transfer (6%)

Community Discussion

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Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • shaun32433002 shaun (@shaun32433002) reported

    @AskNationwide hi my nationwide App has not been working for days . have you any idea what I can do please thanks

  • Surreylad_1 Dan (@Surreylad_1) reported

    @AskNationwide I have visited my local branch in wallington 3 days this week. Each day the machine is out of service. I have cash that I need to pay in. Due to my work im unable to pay in during office hours. Do you know when it'll be working again?

  • mikejharper Michael Harper (@mikejharper) reported

    @AskNationwide hi, I have a working card (contactless etc) but it's stopped working at cash points. I can only see freeze card or report stolen in the app. Thanks

  • musicmanleeds Martin Sykes (@musicmanleeds) reported

    @AskNationwide I've just opened a NW Online Saver which is opened and operated online. Why have you emailed to say I will soon receive a Welcome Pack in the post? When I questioned this, you say, it's 'in case I cannot access the Internet' !! Come on NW - wake up and save paper!

  • rijedaim Jms 🇬🇧 (@rijedaim) reported

    @AskNationwide how do I order a new card reader? Mine just keeps coming up with error message. Can't see how to do that via app

  • mrsktgibbo Katie (@mrsktgibbo) reported

    @AskNationwide hi I need some assistance please. I ordered a new card reader over a week ago and it hasn’t arrived. I need to set up my app on a new device. Can you help?

  • JDeaco JD🦁🦁🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JDeaco) reported

    @maffyaow @AskNationwide @GAMEdigital Nothing like some crap customer service to ruine your Friday!

  • RebootedSpin Spinmeister2 🇬🇧🇮🇱🇺🇸 💜🤍💚 (@RebootedSpin) reported

    @aug_liv @AskNationwide @scotttulloch73 Why not? He received a concise and polite response to his enquiry. What did you want the social media team to do? bend down and kiss his backside? Beg him to stay? Shoot Boris? FFS.

  • effy_b4 Effy Beezus (@effy_b4) reported

    @AskNationwide there’s a possibility my card details have been found because of a data breach on a website. I’ve checked my account and it looks fine, should I cancel my card?

  • RozCoops Rosie Cooper (@RozCoops) reported

    @AskNationwide - anyone else having problems with the app this morning ?