Nationwide

Is Nationwide down in East Horsley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 11/14/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (21%)

    Website (21%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (9%)

    Login (9%)

  5. Transfer (6%)

    Transfer (6%)

Community Discussion

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Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Bobblehatsrule David Threlfall (@Bobblehatsrule) reported

    The time has come after over 30 years of banking with @AskNationwide to move to another bank… sad when a mutual cannot compete on service. #digitalbanking #customerexperience

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide Stop lying! You're not there for loyal customers. You'll NOW instantly increase mortgage rates but be SLOW to raise saver rates. Unlike Skipton, who CARE about their customers. Can't wait to clear mortgage close ALL our accounts with you. Avoid Nationwide.

  • JohnMcNic1 John McNicholas (@JohnMcNic1) reported

    @AskNationwide very disappointed to see nationwide reduce savings interest rates just as the Bank of England increase base rate again for the tenth successive time. This on top of your very slow response to base rate changes for savers but immediate response to mortgages.

  • lewislp80 Lewis Prouse (@lewislp80) reported

    @AskNationwide You are working for a corrupt and scared organisation. Scared that their very existence is being threatened. Corrupt through control over customers assets!

  • Adanna6835 Asiri wealthy❤️🧨 (@Adanna6835) reported

    @OwenMartin95 @AskNationwide Talk to @DarcyDrollinger they helped me when support services wouldn’t help me🥺..

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide @EMCgillan Stop paying your CEO, Debbie C, ONE MILLION a year BEFORE bonuses & you can help loyal customers with better saving rates!

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide Stop lying! You're NOT there for loyal customers. You'll instantly increase mortgage rates, but be SLOW to raise saver rates - Unlike Skipton, who CARE about customers. Can't wait to clear mortgage & close ALL our accounts with you. Avoid NW!

  • Tracy52468806 Tracy (@Tracy52468806) reported

    @AskNationwide Through the website on an iPad.

  • Lukey1962007 Lukey (@Lukey1962007) reported

    @rockdaddy70 @AskNationwide I’ve just asked them this as well. I thought @AskNationwide were there for customers. The savings rates are really poor in comparison to others. Come on savers need help as well #InterestRate

  • halancivin26 Roy Perreault (@halancivin26) reported

    @Isatoxo @AskNationwide Talk to @DarcyDrollinger they helped me when support services wouldn’t help me🥺..