Nationwide

Is Nationwide down in East Horsley, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 11/17/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • YSzipbanned Jack ( I have impersonators) (@YSzipbanned) reported

    @AskNationwide bro could you have a more **** customer service

  • mitzladdy Mitz (@mitzladdy) reported

    @AskNationwide Applying for a mortgage it will not get approved for another 4 weeks due to your survey being at end of Sep. The 90 days I have to complete is down to 60, and my product is expiring soon too - is there any way around this when the delay is not my fault?

  • Healthdetective Cynthia Sillars (@Healthdetective) reported

    Please get in touch if you are having mortgage problems with @AskNationwide OR, even worse, their wholly owned subsidiary #themortgageworks

  • SheepishSam Sam (@SheepishSam) reported

    @AskNationwide Thank you it just has left me wondering why have someone go through verification, verify it is them placing the order, then block the transaction to have it verified a 2nd time.

  • MayLouiseSF May (@MayLouiseSF) reported

    In today's episode of "problems I never expected", the toddler just ate the Identify key off my @AskNationwide card reader while I was on the phone to the vet discussing weaning the dog off prozac

  • paulste70849339 paul stephens (@paulste70849339) reported

    @AskNationwide Hi Lucy, what I mean is why don't you also promote the number 159 as well as your own number. Please if you don't believe me dial 159 from your own phone and see if your own private bank or building society is part of this service.

  • mitzladdy Mitz (@mitzladdy) reported

    @AskNationwide Normally a deal should last 6 months but why this has been reduced to 90 days I don't know. Basically, I could miss out on a house after years of trying to get on the ladder based on a @AskNationwide supplier/admin problem!

  • paulste70849339 paul stephens (@paulste70849339) reported

    @AskNationwide Hi kerry, it is something that needs to be spread, I have spoken to many people concerning fraud and none of which have no idea of the 159 service. The 159 number needs more awareness, maybe even a TV advert during prime time and YouTube adverts etc.

  • SillarsAnthony Anthony Sillars (@SillarsAnthony) reported

    Working Day 28 and still waiting! This is scandalous. Woeful customer service #badcustomerservice by #themortgageworks and @AskNationwide Actually woeful not strong enough. Abhorrent, diabolical, incompetent and abysmal. Can anyone add other words to describe this rubbish service

  • MarkHallewell1 Mark Hallewell (@MarkHallewell1) reported

    @AskNationwide ‘Speak with our team Monday to Saturday - 8am to 6pm’ - is the suggested contact point for online issues - 03457 30 20 11 - have lost 2 hours of my life I won’t get back on this so far