Is Nationwide down in East Horsley, Surrey, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Horsley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Nationwide
Nationwide is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near East Horsley, Surrey, England
The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, London, Crawley and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Login | |
| London |
Mobile App | |
| Crawley |
Mobile App | |
| Redhill |
Website | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near East Horsley, England
Latest outage, problems and issue reports in East Horsley and nearby locations:
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Mike
(@mikephotowild60) reported
from
Guildford, England
@Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Evans
(@SuePowe69250476) reported
@AskNationwide @BeeBeeston All very well, but the fact that our accounts can't RECEIVE payments is a huge problem so we do need to either have it sorted or for you to honour payments going out even if no funds
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Emily Appleby
(@emapples) reported
@AskNationwide would actually appreciate reviving my Christmas paycheque today.. absolute joke, I can't access any of my money. Stuck at home with covid and can't do any online shopping
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The Raging Moon
(@IvorThomas19) reported
@AskNationwide URGENT. why aren’t you posting proper updates and information on today’s outage. I was told it would be fixed by 2pm
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Vee
(@FabVeronika) reported
@AskNationwide I'm getting to the point now that I am no longer comfortable with my salary going into my current account with you due to continuous issues. 3hrs I've been waiting for a transfer to go through from my @monzo account. Don't bother copy and pasting an excuse.
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Panda Green
(@PandaGreen5) reported
@AskNationwide how long is the payment issue going to be for? I need to get some food in for dinnertime!
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Jake
(@Jake87856290) reported
@AskNationwide @Ibby_k_ ******* FIX UR **** MAN. IM TAKING ALL MY CASH OUT WHEN ITS SORTED.
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Richard Williams
(@Reggiewoo83) reported
@AskNationwide what a shambles. Customer service says they can’t do anything and to just wait... how long? How many payments are queued? How many have been processed? How long is the average wait? Anyone of of those would be great. Not happy, expect compensating for this
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Zack Morris
(@hypnozack) reported
@AskNationwide Hi, can you please tell me how the hell, considering you're constantly working on your systems every Saturday/Sunday night between 12am & 4am (i'm getting fed up of your messages saying we can't use the service then), how your systems are crashing??
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joy ball
(@joyfull123) reported
@AskNationwide u don’t reply so how come u say u r here to help 7 days a week lol
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Martin Tonkin
(@mart1711) reported
@AskNationwide Hi is the online banking down?