Nationwide

Is Nationwide down in East Horsley, Surrey, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 02/03/2026 05:30

February 03: Problems at Nationwide

Nationwide is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near East Horsley, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames, London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SuePowe69250476 Sue Evans (@SuePowe69250476) reported

    @AskNationwide @BeeBeeston All very well, but the fact that our accounts can't RECEIVE payments is a huge problem so we do need to either have it sorted or for you to honour payments going out even if no funds

  • emapples Emily Appleby (@emapples) reported

    @AskNationwide would actually appreciate reviving my Christmas paycheque today.. absolute joke, I can't access any of my money. Stuck at home with covid and can't do any online shopping

  • IvorThomas19 The Raging Moon (@IvorThomas19) reported

    @AskNationwide URGENT. why aren’t you posting proper updates and information on today’s outage. I was told it would be fixed by 2pm

  • FabVeronika Vee (@FabVeronika) reported

    @AskNationwide I'm getting to the point now that I am no longer comfortable with my salary going into my current account with you due to continuous issues. 3hrs I've been waiting for a transfer to go through from my @monzo account. Don't bother copy and pasting an excuse.

  • PandaGreen5 Panda Green (@PandaGreen5) reported

    @AskNationwide how long is the payment issue going to be for? I need to get some food in for dinnertime!

  • Jake87856290 Jake (@Jake87856290) reported

    @AskNationwide @Ibby_k_ ******* FIX UR **** MAN. IM TAKING ALL MY CASH OUT WHEN ITS SORTED.

  • Reggiewoo83 Richard Williams (@Reggiewoo83) reported

    @AskNationwide what a shambles. Customer service says they can’t do anything and to just wait... how long? How many payments are queued? How many have been processed? How long is the average wait? Anyone of of those would be great. Not happy, expect compensating for this

  • hypnozack Zack Morris (@hypnozack) reported

    @AskNationwide Hi, can you please tell me how the hell, considering you're constantly working on your systems every Saturday/Sunday night between 12am & 4am (i'm getting fed up of your messages saying we can't use the service then), how your systems are crashing??

  • joyfull123 joy ball (@joyfull123) reported

    @AskNationwide u don’t reply so how come u say u r here to help 7 days a week lol

  • mart1711 Martin Tonkin (@mart1711) reported

    @AskNationwide Hi is the online banking down?