Nationwide

Is Nationwide down in East Horsley, Surrey, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in East Horsley, Surrey, England 01/23/2026 04:10

January 23: Problems at Nationwide

Nationwide is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near East Horsley, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Crawley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrawley Mobile App
United KingdomRedhill Website
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RunnerVi vi_runner (@RunnerVi) reported

    @AskNationwide what's wrong with your app? It's not working and hasn't been since yesterday

  • JoshTD1 JoshTD (@JoshTD1) reported

    @AskNationwide Please stop your embarrassing house poems as a customer of many years this is so cringeworthy

  • StaceyF_81 StaceyF_81 🇺🇦 (@StaceyF_81) reported

    @AskNationwide Morning - can I check if there is an issue with the app this morning? I can't get it to load. Thanks.

  • KayleighGJoyce Kayleigh Joyce (@KayleighGJoyce) reported

    @AskNationwide tried to send a payment out of my Nationwide to my @RBS_Help account and it hasnt credited! Normally its straightaway as i did it this morning fine now its not crediting at all?!?! Clearly a bloody payment issue going on and you cba to look into it -.-

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide It's getting boring explaining this. I'm not interested in helping to pretend U're interested in "helping" me. U're not. I'm letting people know what your service levels are so they can make an informed decision. The process U want me to follow is yours, & U don't care.

  • bit_by_bit Nik - wrangler of Data (@bit_by_bit) reported

    @AskNationwide I didn't ask you to access my account via twitter. I was in the branch, I have used webchat and I have raised a complaint. None of which answered any questions on google pay not working or helped with the issue so far. A physical letter only narrowly beats a fax.

  • itsclaireslife claire worrall (@itsclaireslife) reported

    @AskNationwide are you having issues with payment transfer again ?

  • Boyzie_32 Boyzieboyzie (@Boyzie_32) reported

    @AskNationwide having issues again are we? Transferring money doesn’t seem to be happening…

  • independencekat kathleen reid (@independencekat) reported

    @ZakDixon @AskNationwide There are a number of people having problems including myself , I'm just giving you a heads up. I have reported it. X

  • Driver4hire1 S (@Driver4hire1) reported

    @BeccyWoodTV @nickowen Just been told that in 2022 money from a @AskNationwide matured bond can't be transferred electronically But has to come in a cheque, (written with a quill?), that only Head Office can issue Employees in other banks thought this daft