Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chipperfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chipperfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Chipperfield, England

Latest outage, problems and issue reports in Chipperfield and nearby locations:

• 
  Emma Claire Devoil (@emmadevoil) reported 7 minutes ago from Borehamwood, England

  @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 19 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Ben Walsh (@BenjiBoyW) reported 24 minutes ago from Kimpton, England

  @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  😈 Angry Goblin ن (@angry_goblin) reported 7 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  John Nation (@JohnCJNation) reported 7 minutes ago

  @AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.

• 
  ianhf (@ianhf) reported 8 minutes ago

  Hmmm both @nsandihelp and @AskNationwide reminding me that phone customer contact services can be utterly dire - closing one and visiting high street for other.... #Inexcusable #TwentyFirstCentury

• 
  Karen Fage (@kazzafage) reported 8 minutes ago

  @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡

• 
  Chris Mollett (@CPFCmollett) reported 9 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Premier League tour (@IAmtheRedeemer) reported 10 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  krupal (@krupalb) reported 14 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  James Mesney (@j_mesney) reported 14 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 15 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Mary (@maryphillips22) reported 16 minutes ago

  @AskNationwide It is still happening, I can’t log in