Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chipperfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chipperfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Chipperfield, England

Latest outage, problems and issue reports in Chipperfield and nearby locations:

• 
  Ben Walsh (@BenjiBoyW) reported 7 minutes ago from Kimpton, England

  @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 8 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Emma Claire Devoil (@emmadevoil) reported 46 minutes ago from Borehamwood, England

  @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenny Smith (@GoodyActually) reported 5 minutes ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/

• 
  Kieran Byng (@ISaveDolphins) reported 6 minutes ago

  @AskNationwide Do you have a chat facility on line? Don't have access to a phone.

• 
  CPB199 (@Christo31623961) reported 9 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  Alyson Leitch (@Geordiesbird) reported 11 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Chartman69 (@WhatFuckwittery) reported 14 minutes ago

  @AskNationwide customer service ? Absolute joke ! 🤬

• 
  Citizen Swift (@citizen_swift) reported 15 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  Georgina Grimwood (@_GeorginaMG) reported 19 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  lm210 (@mm219009) reported 20 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!

• 
  Neil Jeffares (@neiljeffares) reported 24 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Susan Jarvis (@AttonSusan) reported 26 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)