Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 11/18/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kindcarer Jennie! (@kindcarer) reported

    @AskNationwide Hi is the app not working today now?

  • Ooga_Chaka79 Phil (@Ooga_Chaka79) reported

    @AskNationwide I tried to make a payment to someone with a nationwide bank account yesterday. The payment bounced back so I tried again and same thing happened. Now you have fixed the payments issue, will both payments now end up debiting my account?

  • GeorgiaLiving90 Georgia (@GeorgiaLiving90) reported

    Hi @AskNationwide I am a little concerned I have my credit card payment going out today and it hasn't my account has fund's and the direct debit has been set up would this affected by your issues over the past few days?

  • Cami_D_x Cam Darnell (@Cami_D_x) reported

    @VickyAllder @AskNationwide I’m having this same problem! Transferred a big sum this morning and it’s not in the other account!

  • andrina_d Andrina Duncan🦋 (@andrina_d) reported

    Don’t tell me @AskNationwide isn’t working again because I’ve just sent money & I can’t see it 😭😫 fs

  • se4rching4u Kylar Miles Jr. (@se4rching4u) reported

    @AskNationwide @RC10177936 I just sent two bank transfers, neither of which have appeared in destination accounts. This haven’t been resolved. Faster payments aren’t working.

  • DeeJayRandom DEEJAY RANDOM (THE STEEL DEVILS) (@DeeJayRandom) reported

    @AskNationwide How about you explaining that payments refused yesterday have to be re-sent? Everything is NOT “working normally”. Absolutely shocking service.

  • angusthebull247 alan malcolm (@angusthebull247) reported

    @AskNationwide I assume your top brass will still be picking up their eye watering salary (is it still close to a million quid a year.) off the back of yet another substantial unplanned outage

  • MrsProdger Jo Dyer (@MrsProdger) reported

    @AskNationwide I still can't make a payment to a Nationwide account from Lloyds - just tried to make a faster payment and it comes up with the same error as yesterday - is there still an issue?

  • hazeldineange Angehazeldine (@hazeldineange) reported

    @AskNationwide you keep saying the issue has been fixed but it definitely hasn't. Money I've transferred has not appeared in accounts yet.