Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 01/25/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Leelabelle Leanne Happy (@Leelabelle) reported

    @AskNationwide Is there an issue with the nationwide app? I couldnt access it (internet connection ok), I updated it, still the same now I've deleted to reinstall and it's saying 'cannot be installed' 😳

  • 2SmoothBooth David Booth (@2SmoothBooth) reported

    @AskNationwide With reference to your new triple access online saver paying 0.7%. I opened this account 5 months ago at a rate of 0.45%. Will I be receiving this increased interest rate or have you found a way to avoid paying the increase to members that already have the account?

  • DavidBuckell David Buckell (@DavidBuckell) reported

    @AskNationwide ah can this only be done prior to 8pm? having selected close account I see the following: "We can’t close your account just yet We’re sorry, but our online account closure service is unavailable at the moment. Please try again during the following hours: Mon to Sat before 8pm."

  • jurgenthejock Mac (@jurgenthejock) reported

    @AskNationwide And no option for a callback - that’s kind of a standard service feature is it not these days?

  • MrCLGREEN94 Callum Green (@MrCLGREEN94) reported

    @AskNationwide are you having issues at the moment, your website is just hanging when I try and log-in or do a password reset. I never get a email. 😩 I just wanna check my house insurance documents.

  • BRM1286 B Marshall (@BRM1286) reported

    @AskNationwide @csb1985 Multiple times. You have an online system that allows (in fact actively encouraged "Did you know we can lend you more") beyond 90% LTV. The system has broken 3x. No human advisor can key in an offer beyond 90%. Formal complaint was raised today

  • Lynbodegas 🇺🇦 WE ARE LED BY KLEPTOCRATS (look it up😉) (@Lynbodegas) reported

    @AskNationwide No but when I enter Euros it says payment will be made via SERPA and all other currencies by SWIFT, have made payments before and never had any problems

  • CraigsWorld Craig Martin (@CraigsWorld) reported

    @AskNationwide Using Safari everything works until I am on the final ‘amount confirm’ button to click to make the payment. When I click that- the website freezes and does nothing. Eventually going to an error. Tried it 5x and no luck. Used Firefox instead and it worked. 😡

  • capod30 caroline (@capod30) reported

    @AskNationwide trying to go paperless via the app but always says there's a technical issue please try later. This been happening for months now 😤

  • DavidBuckell David Buckell (@DavidBuckell) reported

    @AskNationwide ok no problem. as I am closing at the midway point will my interest effectively be 0.22% (pro rata) or will it still be 0.45% even though I am opting to close early. i will try again tomorrow, thanks!