Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 01/15/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • nicwil75 nicola w (@nicwil75) reported

    @AskNationwide is there a problem with your payments service today? Am assured payment was made this morning, but it's not showing.

  • FyrstaCS Dan (@FyrstaCS) reported

    @AskNationwide Hi, I'm trying to setup online banking for a savings account that I've got with you. It looks like I need to get a mobile number added to my account before I'm able to login. Is that something you can help with or do I need to call? Thanks

  • nicolachand Nicola (@nicolachand) reported

    @AskNationwide I have been trying to use the messaging service for a week now and it won't connect

  • ArdechEcosse ArdechEcosse (@ArdechEcosse) reported

    @AskNationwide case: NBS7786827. Because of your antiquated card reader policy you are blocking my access to my own money until you send me a new gadget ...by snail mail ...abroad. What are the chances of that happening and what kind of security is that? Customer Service??

  • 21in2020 brooketurner (@21in2020) reported

    @AskNationwide you’re updated app now means I can’t see my bank accounts, nor can I transfer funds or access my money?!

  • Cazzzzie123 Caroline (@Cazzzzie123) reported

    Great help from @AskNationwide you cancel a direct debit, they let them take the money then refuse a refund shocking!! #nationwide #poorservice 😬

  • cortina John Nevill (@cortina@mastodonapp.uk) (@cortina) reported

    @AskNationwide It appears Nationwide staff are offering conflicting information on this issue. Some account holders are being told UK Insurance will cover Ambassador cruises, some are being told it won't. Any chance of authoritative confirmation one way or the other?

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @AskNationwide The virtual online help is useless as it doesn't understand stand, getting to the point of changing banks, only been with you for over 15 years.

  • mikedaimilner Michael Milner 🫡 (@mikedaimilner) reported

    @AskNationwide always great to login into online banking and want to contact you, and be asked to use a non existent chat function. This is on a desktop.

  • Michell38924826 Michelle G (@Michell38924826) reported

    @AskNationwide Good morning. I’m trying to download the app on iPhone but it’s not working. I click “get” on App Store and it just keeps spinning round. Can you help?