Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 12/24/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MichelleS070 DeniseS070 (@MichelleS070) reported

    @ryansteps @AskNationwide Good question! It's ridiculous 🤨. I have a Sainsbury's credit card and verify payments by text and have NEVER had a problem. It's not reasonable to expect customer to carry a plastic card reader everywhere they go!

  • nottashafierce N (@nottashafierce) reported

    @AskNationwide Can't log into my home insurance online, your system is down when will it be fixed

  • robcruss Rob C (@robcruss) reported

    @AskNationwide Our mortage is up for renew in Jan and would like to discuss our options. We have looked online to do it ourselves but feel a chat with someone would help

  • paul_mcquillan Paul McQuillan (@paul_mcquillan) reported

    @AskNationwide I previously submitted two complaints on this issue. I was informed by Nationwide that I should expect a response by 20th October, that is 10 weeks after the original complaint. I will indulge you. Third time lucky, fingers crossed. @Debbiecrosbie1, let's see if you can help.

  • Catheri02068701 Catherine O'Donnell (@Catheri02068701) reported

    Day 49 of no access to funds from @AskNationwide for my friend who has bipolar disorder . No money for medicines, no phone or email since @AskNationwide have not paid direct debits as promised. no contact with me breaking' 5 day reply to complaint ' commitment @Debbiecrosbie1

  • Pandora_js Pandora Summerfield (@Pandora_js) reported

    @AskNationwide She had a letter addressed to her from Social Work Dept of the Council. Letter from school not on the list you highlighted. Think you need to review list as you’ve lost a customer for life. Wonder how many others you’ve lost

  • cjamob colin James (@cjamob) reported

    @AskNationwide Thanks Pauline, I've used the advice and made application to make international transfer. I did this last Saturday (over 7 days ago) and it's not left my account. I'm returning their own money transferred to me...if there was a problem with the transaction I would like to know 😔

  • eagle_personal TAtwo 🦆 (@eagle_personal) reported

    @Metro_Bank @MetroBank_Help Your service is shocking No app again Stupidly long wait on phone Switching to @AskNationwide soon thank God Sure it was easier for Clooney and co to access that money in Oceans 11 than on your app

  • garabaldired Shaun Toole (@garabaldired) reported

    @AskNationwide I need help with my switch - something is going wrong.

  • SimonHa16973727 Simon Hall (@SimonHa16973727) reported

    @AskNationwide @DianaAward Stop trying to be everyone’s mate Nationwide. You are not here to help. You are a business that purely exists to make money. I had a contract with you for buildings insurance. My wall collapsed in a record breaking storm, and guess what? You avoided all responsibility.