Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 01/12/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PoppyHardy Poppy Hardy (@PoppyHardy) reported

    @AskNationwide I’m having issues with O2 holding a deposit for finance that wasn’t granted. They said it can take up to 14 days but it’s been 7 days already and I really need the cash back

  • sassybadassy15 Jen (@sassybadassy15) reported

    @AskNationwide So it's down to the company then not you? Ok I'll call them back

  • linsey1404 Linze (@linsey1404) reported

    @AskNationwide Software is up to date, I've just tried to log into online on a friends device (completely different type to mine) and the issue is exactly the same, so it must be at your end

  • AndreaAnn_M Andrea Mattis (@AndreaAnn_M) reported

    @AskNationwide 2/2 2nd call tells me@they cannot seem to do update my record with my mobile, transfers me to another department - that’s closed!!!! Waited on the phone for 13mins to not have good service. How can something so simple be hard. I cannot use app as NW kicked me out!

  • klyg7 klyg (@klyg7) reported

    @braylcfc @AskNationwide Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • Rogers_AJ Tony Rogers (@Rogers_AJ) reported

    @AskNationwide Can you please change the method of D.O.B. input when applying for products online? At present you can only swipe through each month from today to the correct date. Totally ridiculous and a very easy fix (even if it isn't you should do it).

  • AndreaAnn_M Andrea Mattis (@AndreaAnn_M) reported

    @AskNationwide Hi India, I’m not asking that anyone adds personal details via Twitter, I’m asking that someone can understand how frustrating it can be to do the right thing twice for it not to be sorted out. Is it possible for someone in customer service to give me a call pls?

  • linsey1404 Linze (@linsey1404) reported

    @AskNationwide Both online and the app give me this message Sorry, we're unable to show you all your account info at the moment. This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can.

  • GeorgeMeakin_ Georgee#3333 (@GeorgeMeakin_) reported

    @AskNationwide I have access to the app but not online if thats ok?

  • curvescurls2 curves&curls (@curvescurls2) reported

    One of the worst customer service ever @AskNationwide Terrible service.