Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 01/07/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • joannekenningt1 joanne kennington (@joannekenningt1) reported

    @AskNationwide You've asked me to call you with regards to my Isa. I've been trying to sort this for 6weeks. It's impossible when you work and trying to get through to you.

  • privatehireguy PHG 🚖 (@privatehireguy) reported

    @AskNationwide Is there a problem with your online banking? If I try via web browser (have tried different browsers) I just get “we are experiencing a technical problem” message.

  • sammcc40 Sam McClure (@sammcc40) reported

    @AskNationwide are there issues with transactions today? My personal card was declined at Specsavers in-store and my joint account card was also declined online. Both accounts have money in them with no impending transactions which would affect the amount.

  • Missamypacey_93 Amy Marie 🤍🖤🤍🖤 (@Missamypacey_93) reported

    I think @AskNationwide Is having technical issue

  • pocketdragon39 Mel Gregory (@pocketdragon39) reported

    @AskNationwide Knowing that we cannot access money to purchase food is a joke.

  • peekay14 PeeKay (@peekay14) reported

    @AskNationwide - I've been a customer of Nationwide for over 20 years, but today, the appalling customer service, the complete intransigence of the people on the phones, has lead me to decide to close my account and move my money elsewhere. Nationwide doesn't care!

  • ulfxr Ulf (@ulfxr) reported

    @AskNationwide I'm having issues logging into my current account for the first time after setting it up. The one time code sent via text message is incorrect. I have tried multiple times.

  • AlexJLongArt Alex Long (@AlexJLongArt) reported

    @AskNationwide when are you planning to increase interest rates on your 1 year triple access online saver for current customers? New customers appear to be getting 1.5% but my account is still at 0.50%.thanks

  • Calebtwister1 Cleb (@Calebtwister1) reported

    @AskNationwide @TheAA_UK currently stuck in France with a broken down car. Covered under flex plus AA, but hours and hours on helpline hold yesterday. Got through today to Lyon office but recieving little help. Is there a number for someone that will help us get sorted?

  • peekay14 PeeKay (@peekay14) reported

    @AskNationwide Whilst you suggest i log a complaint Mel, we all know that Nationwide will just hide behind the phrase 'there's nothing we can do', which is all i've heard from your customer service team over the last 12-18 months! #Nationwidedoesntcare