Nationwide status: access issues and outage reports

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Sy Howard (@Syhoward1974) reported 26 minutes ago from Grays, England

  @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

• 
  Char ✌☮ (@sharlutte94) reported 45 minutes ago from Chelmsford, England

  @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

• 
  Karen Taberham (@kazzitabs72) reported 51 minutes ago from Chelmsford, England

  @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

• 
  Ian Gate-Stone (@Ingatestonian4) reported 54 minutes ago from Brentwood, England

  @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

• 
  sandy overall (@overall_sandy) reported 56 minutes ago from Romford, England

  @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hello Purgatory (@HelloPurgatory) reported 7 minutes ago

  Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

• 
  Neil cole (@Neilcol19002790) reported 9 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  Citizen Swift (@citizen_swift) reported 13 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  Mr Joshua (@MrMrJoshua) reported 14 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 16 minutes ago

  @AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on

• 
  Matt Sneyd (@matt_s29) reported 17 minutes ago

  @JoshPearson88 @AskNationwide Been with them over 17 years and got jack **** and got saving accounts with them

• 
  Peter Fowler (@PeterGRFowler) reported 19 minutes ago

  @26Left @AskNationwide 1/2 James, commiserations of he result - I guess it wasn't a surprise. Looking at last year's AGM votes, it truck me that less than 10% of members voted and most of these went with the block vote. Combining votes for, against and withheld, the highest a candidate obtained was

• 
  Mighty Claret (@Mickbfc76) reported 19 minutes ago

  @AskNationwide As a customer for over 15 years I'm gutted (again) that I'm not part of the fair sharer. Every time is a sad moment. Don't know what I'm doing wrong to miss such privileges even though I've been on your website to check

• 
  JT ☄️ (@joshysaysstuff) reported 19 minutes ago

  Hi @AskNationwide I’ve been on the phone for over half an hour on two separate occasions today and not been able to get through to speak to somebody about an URGENT charge coming out of my bank that I need to contest? Please can anybody help???

• 
  Mary (@maryphillips22) reported 19 minutes ago

  @AskNationwide It is still happening, I can’t log in