Is Nationwide down in Basildon, Essex, England?
Problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basildon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Nationwide
Nationwide is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Basildon, Essex, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Mobile App | |
| London |
Login | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Ian Gate-Stone
(@Ingatestonian4) reported
from
Brentwood, England
@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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Sy Howard
(@Syhoward1974) reported
from
Grays, England
@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Char ✌☮
(@sharlutte94) reported
from
Chelmsford, England
@AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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David Henderson
(@DbaHenderson) reported
@AskNationwide making you aware your systems are having issues, can't transfer money on the app. Reinstalling make no difference.
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Dr. Troy Kaighin Astarte
(@tastarte) reported
@AskNationwide hi. Need help with current account switch. My date has been and gone with nothing from you. Accounts are opened but nothing switched and no bonus.
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Youngannie
(@ayoung140_ann) reported
@AskNationwide rubbish customer support.
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Matt Maunder
(@mattmaunder) reported
@KeighleyWest @AskNationwide @AskNationwide other people including myself are having the same issue. Please stop fobbing people off with canned responses and fix your back end systems.
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Susana P P
(@SusanaPP2) reported
@AskNationwide Done all that and again as a new customer I sm disappointed this is an issue
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Keighley West
(@KeighleyWest) reported
@AskNationwide I need to transfer between my accounts and it’s saying service issue 🤬🤬🤬
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Dr. Troy Kaighin Astarte
(@tastarte) reported
@AskNationwide I tried that and didn’t get a reply. Hard for me to use when I’m working during the day. Guess I’ll try again.
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Jackie L
(@JackieLidbetter) reported
@AskNationwide internet banking and app not working to transfer money between my own accounts or make a payment to someone else please look into this asap as bills will make me overdrawn if I can’t transfer today!
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Nicola hughes
(@mollysmummy007) reported
@AskNationwide you block my card and don’t bother to contact me when you suspect fraud! Just spent the last 40 minutes trying to sort it out and have been asked more questions than a Mastermind contestant. No apology, no decent service, shame on you.
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Keighley West
(@KeighleyWest) reported
@AskNationwide Mobile app. Funny how you never seem to know of any problems!! I need to get to my money!!