Nationwide

Is Nationwide down in Basildon, Essex, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 12/27/2025 00:00

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • tgash1234 tg (@tgash1234) reported

    @AskNationwide awful customer service as usual ive had fraudulent transactions on my account sat on hold to be told i need to contact the company apparently nobody wants to do there jobs anymore really poor thanks for nothing as usual

  • TaraMaltababy Maltababy #FBPE ❄️🇪🇺 ☀️ (@TaraMaltababy) reported

    @MartinSLewis The @AskNationwide are the absolute worst for this, I think I've lost 6 months of my life listening to how important my call is to them😡 I'd move my mortgage, isa, savings etc if I thought there was better customer service elsewhere, but I think they're all as bad as each other

  • Sascozzie Sas Cozzie (@Sascozzie) reported

    @AskNationwide So I can deal with the error at my cost on 0345 number, great service

  • Markken36918572 Mark kennedy (@Markken36918572) reported

    @AskNationwide just deposited some cash at a atm using the envelope service the machine said deposit accepted. When should I expect the money to be in my account cheers.

  • ngangekrubally ngange krubally (@ngangekrubally) reported

    @AskNationwide Sorry the issue was not about processing incoming payments but a dispute issue. I got treated appallingly and the consultant made some very patronising comments during the call. Sometimes listening to the customer does help resolve issues amicable. 3.5 hours on call = 0 help.

  • HJMHJM70709923 HJM HJM (@HJMHJM70709923) reported

    @AskNationwide Hi, I'm trying to reverse and cancel future payments on my account from a company whom I've cancelled with but continue to take money from me. There is no direct debit and nothing I can cancel myself please help.

  • southcoastden Andrew Bowman (@southcoastden) reported

    @AskNationwide My Messages service is not available until Tuesday 4 Jan and the customer number provided is closed so I am pretty much stuffed!

  • KennyLynn15 Kendra Lancaster Hall (@KennyLynn15) reported

    @AskNationwide is there a way to contact customer service today for an emergency??

  • CarrotSmelly SmellyCarrot (@CarrotSmelly) reported

    @AskNationwide I have sent a dm please help me

  • AdeleBatesZ Adele Bates (@AdeleBatesZ) reported

    @AskNationwide They’re not DDs. They’re SOs. The one to another Nationwide one has worked, none of the others have- but their SOs have worked, so now I’ve got declines as the funds haven’t transferred from you. When is the next working day? Will they pay delayed payments then?