Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 01/17/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Welshdumbchick1 D (@Welshdumbchick1) reported

    @AskNationwide Is there an issue with online bank transfer? I am due payments but all are having trouble with online transfer despite correct details.

  • jeffp02x2 Jeffery Puckering (@jeffp02x2) reported

    @AskNationwide 2) subsequently that team closed at 5pm despite me starting the call at 10 to 5. No one could help me to even update as to why the funds were not released other than ‘they should be but something strange is going on with our systems’

  • StuBrombley Stuart Brombley (@StuBrombley) reported

    @AskNationwide why the lousy service? I asked for a £0.03p credit as a result of same day FX rate fluctuation and you call centre agent told me no, and then agreed I could close my account if I felt strongly about the decision! Bonkers.

  • Ive_3_sons **Anna-Marie** (@Ive_3_sons) reported

    @AskNationwide Hi we've just applied for instant access ISA to transfer my sons CCTF in to as he's just turned 18. Will he get a cash/ATM card to deposit/withdraw funds from this account as I understand you no longer do passbooks. Many thanks

  • iteachyouknow Mr H (@iteachyouknow) reported

    @AskNationwide This is the route and therefore number was "direct" to local branch. This does not solve my problem.

  • Txmryan14 Tom 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Txmryan14) reported

    @AskNationwide What the actual **** is that

  • jengallso G@llso Ⓥ #ScottishIndependence (@jengallso) reported

    @AskNationwide The Chat function on Android is not working. I am unable to select an option to facilitate being directed to the correct teams. Please advise

  • niallmcbain Niall McBain (@niallmcbain) reported

    @AskNationwide No I'm in crewe guest house for the weekend! Can't understand why I now have to go to an ATM and get cash out for paying for a service? Unless there's a branch open there early morning?

  • jeffp02x2 Jeffery Puckering (@jeffp02x2) reported

    @AskNationwide 4) You have left me in an awful situation where I have to pack my house up over the weekend with no certainty we have the funds to complete the move. Someone should be able to update me as to what is wrong and if it will be fixed by Monday morning

  • Gojca Giuseppe Angelè (@Gojca) reported

    @AskNationwide I have a loan opened last month, I am not sure if the automatic debit payments is working. Could you please confirm? Thanks