Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 12/28/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Staceym27786568 Stacey mc (@Staceym27786568) reported

    @AskNationwide The email says 8 weeks to review that doesn't even day resolve. Financial onbudsman gives a 45 day turn around on these cases. Also made dispute with bank of scotland same day and they refunded me immediately while review ongoing. Much better customer service

  • SAINTDAVE83 Dave Richmond (@SAINTDAVE83) reported

    @AskNationwide neither outside ATMs at your central Milton Keynes site are dispensing cash. Been like this for weeks now. Not ideal on a Sunday when the branch is closed.

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

  • WildWildWomble Drew (@WildWildWomble) reported

    @AskNationwide does the flex plus account insurance for mobile phones cover if a phone is brought from a shop where its second hand (with no issues) or does it need to be brand new?

  • MRaph7 M_Raph (@MRaph7) reported

    @AskNationwide Been trying to switch to you for a number of weeks now. But was mis-advised on my initial switch call with your 'customer service'. It seems to me like you are trying to scare off new customers, not get them...

  • OnlyAlex22 Alex 💙 (@OnlyAlex22) reported

    @AskNationwide Hello, switch to you completed today and I was an existing customer. How do I confirm I am eligible for the £125 switch offer now switch is complete? Many thanks.

  • MariaStoil MariaS (@MariaStoil) reported

    @AskNationwide Hi I am an existing Nationwide customer and I recently switched another bank account to a second FlexDirect account. I have only been paid £100 as opposed to £125 for existing Nationwide members. Can you please rectify this?

  • StuGib808 Stuart Gibson (@StuGib808) reported

    @AskNationwide Neither and that’s the point. I wish to register. The internet banking team can’t or won’t help. Chat cannot either I just want someone to update my email address. Currently today I have been in the phone for an hour plus 30 mins on Saturday.

  • brierleybuildin Dan Brierley (@brierleybuildin) reported

    @AskNationwide is your internet banking down? #nightmare

  • Gowski29 Chrisi Wilangowski (@Gowski29) reported

    @AskNationwide Hi, wondering if you can help. I recently switched my current account with the switching offer. I am an existing customer but only received the standard switch offer rather than the £125. Please could you look into this?