Is Nationwide down in Basildon, Essex, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basildon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Nationwide
Nationwide is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (55%)
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Website (24%)
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Login (10%)
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Transactions (3%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !
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Ian Gate-Stone
(@Ingatestonian4) reported
from
Brentwood, England
@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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Sy Howard
(@Syhoward1974) reported
from
Grays, England
@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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☠️⚓🦜 🆂🅸🅼🅾🅽 In West Moors 🦜⚓☠️
(@Simon_westmoors) reported
from
West Moors, England
@AskNationwide problem sorted error payment by ebay, she said got onto the visa team to sort
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👑
(@tweetgxna) reported
@AskNationwide It’s been over 24 hours and my new online banking isn’t working, please can this be sorted ASAP
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Shaun daniels
(@Shaunland13) reported
@AskNationwide Soo if I want to ask help to get a place at £300,000 that be a lot to pay back I guess
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Matthew
(@MJeffery96) reported
@AskNationwide @sadietrent_92 I had this same problem when calling @AskNationwide they just don’t want to deal with issues. I would advise looking at someone else to bank with
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Damian
(@BigDogsCook) reported
@bethanroberts @AskNationwide I lived in that London for about 15 years. A few months ago in an idle moment I looked at rental prices in my old neighbourhood. The flat I paid 45% of my salary for is now FIVE times the price; the salary for that job has only risen by 40%. It’s impossible.
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Chris Tye
(@chris_a_tye) reported
@AskNationwide It is, because I can’t afford the deposit. However, I am paying over 800 quid a month in rent, and have been for a good few years, which surely demonstrates I can afford the repayments? Perhaps reevaluate your mortgage eligibility criteria to help the many people like ourselves?
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide You didn't show me or my family respect, after 20 years of being a customer, you refused to extend my mortgage..and told us to sell our house two weeks before xmas, you caused my family a lot of stress... you suck @AskNationwide I will never forgive or forget #myenemynationwide
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stephjones42
(@stephjones42) reported
@AskNationwide I’ve tried three times to ask the question where do I find my statement s online and how do I download them on message service, only for it to throw me out or freeze each time
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide You didn't show me or my family respect, after 20 years of being a customer, you refused to extend my mortgage..and told us to sell our house two weeks before xmas, you caused my family a lot of stress... you suck @AskNationwide I will never forgive or forget #myenemynationwide
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Kettle
(@heylooku) reported
@AskNationwide I didn't get the correct amount from an ATM, is there a way to message you in the app? I can't make phone calls from my phone as the speaker is broken