Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 03/20/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Snpokemon09 SNPOKEMON (@Snpokemon09) reported

    @AskNationwide I’ve got a duplicate debit on my statement - same company same amount. I’m aware there was an issue affecting a small number of customers. How do I get this sorted?

  • mjb8028 Mark Bush (@mjb8028) reported

    Is there an issue with @AskNationwide card payments at the min (about half hour ago) just paid for parking, haircut and some food and all seemed to take ages to go through

  • 1958Minerva Lesley ❤️#nhslove❤️ (@1958Minerva) reported

    @AskNationwide Thank you. That was speedy & appreciated. I shouldn't have been messed around on the phone as I was especially as that fact isn't clearly available on the website. Please pass my comments on to the relevant department.

  • davidseale1985 David Seale (@davidseale1985) reported

    @AskNationwide Hi yes. The first thing I tried. I can log in on the web etc just not on the app.

  • haggi76 Trev Hagger (@haggi76) reported

    @AskNationwide would you be able to help me please? I need to ask something but I don’t want to ask in public. Thank you.

  • LongmateAdy Ady Longmate (@LongmateAdy) reported

    @AskNationwide Waste of time . I'm sure I won't get this problem with my next bank.

  • KrojanUK Kro (@KrojanUK) reported

    @AskNationwide Can Nationwide members adjust the contactless limit down from the new £100 limit? I don't feel comfortable or happy with that amount if my card happens to get lost and someone unscrupulous finds it and has a mini spree at my expense.

  • MattAshman17 Matt Ashman (@MattAshman17) reported

    @AskNationwide is there a problem with your banking app? It has suddenly, and annoyingly, stopped working on my phone. I’m running iOS 15.1

  • Keith_Nason Keith Nason (@Keith_Nason) reported

    @AskNationwide I have had a reply from your complaints team but the reply was far from satisfactory. Shame you think it is acceptable to set a system that just cuts people off after waiting to be answered for 1 hour. Should have spent the time looking for a more customer focused organisation.

  • milkyjoseph Joe Tiedeman (@milkyjoseph) reported from Cheltenham, England

    @MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔