Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 11/28/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (24%)

    Website (24%)

  3. Login (12%)

    Login (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyMSUK Andy Barrett-Smith (@AndyMSUK) reported

    @sonofamitch48 @AskNationwide @sonofamitch48 Thanks! I'd tried uninstalling & reinstalling, as well as clearing all the app's data and cache, but that didn't work. A restart of my phone fixed it though, so thanks for the suggestion! I think Nationwide need to improve their error handling!

  • brokennnsmile liv 🖤 (@brokennnsmile) reported

    @AskNationwide do we get compensation for when systems went down? i was left for 6 hours unable to eat or get home due to delayed payments.

  • Susan2706 Susan Cowling (@Susan2706) reported

    @AskNationwide According to @thefca @MartinSLewis the new regulations were designed to protect loyal customers and phoning is no help I am guessing you are getting many calls because your helpline is unhelpful and abrupt saying they cannot do anything

  • KELLYBEAR_ Kelly (@KELLYBEAR_) reported

    @AskNationwide Hi nationwide, you have blocked my credit card on an overseas charge, urgently need this unblocked but no one available to support me. Blocked without warning is so dangerous.

  • _ilikeyourbow Pickle Chick (@_ilikeyourbow) reported

    @AskNationwide What about those who are most comfortable working in an office in a designated area with their team - this been taken away from them & replaced w/ a desk booking system. WFH & intranet self-serve MH info aren't substitutes for human contact & physical teamwork. Profit > employees

  • _ilikeyourbow Pickle Chick (@_ilikeyourbow) reported

    @AskNationwide why are you still forcing your staff to #WFH?? Majority of us have gone back to work so why can't you? You capitalised on covid, hastily shut down offices, and walked away laughing with record profits. Disgrace. You don't care about your staff's mental wellbeing!

  • Jimmyborofan Jim Crawford (@Jimmyborofan) reported

    @AskNationwide web app down again??? always says there are no service problems, yet cannot access the App

  • grump999 WiseMan999 (@grump999) reported

    @AskNationwide Don’t you produce a physical card or digital version to download to mobile that contains emergency contact number for FlexPlus travel insurance and policy number? Unnecessary faff having to find these details on the website.

  • rmij56 rmij (@rmij56) reported

    @AskNationwide. Appalling service from Nationwide - standing orders not processed, on hold for 30 mins to be cut off. Time to bank elsewhere 😡

  • f1lover75 Evonne O (@f1lover75) reported

    @AskNationwide @joeboy2305 I had problems when I used this at Amazon so had to switch to my @santanderukhelp Mastercard. Not idea but so far so good