Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 01/12/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mccajake jake ☘️ (@mccajake) reported

    @AskNationwide I’m currently in the process of changing a current account into a FlexStudent account, and about to “perform eligibility check”, but the “Continue” button isn’t working. any advice on how to fix it?

  • daniel_howick Daniel Howick (@daniel_howick) reported

    Dear @JustEatUK and @AskNationwide, my partner’s JustEat account was hacked and a fraudulent purchase was made, much to her horror. Nationwide says, this is a problem for JustEat; JustEat says it’s Nationwide’s problem. Either of you want to step up and help get her money back?

  • alexbarb49 Alex Barber (@alexbarb49) reported

    @AskNationwide I’m disgusted by the lack of customer service from the mortgage works. The staff refusal to escalate my call, all you get is computer says no.

  • wesleypearce Wesley Bennett-Pearce (@wesleypearce) reported

    @AskNationwide Thanks - different WiFi network seems to solve it. It’s very slow (45 seconds to create secure connection) but at least it’s working.

  • Marina1330 Marina Wallis (@Marina1330) reported

    @AskNationwide We have done that and they could not help

  • LeeGage2 Lee Gage (@LeeGage2) reported

    @AskNationwide I can see the link but I can't see webcam link. I didn't bring my login details

  • NigelCharlton Sir Nigel of Brid (aka Bridnidge) (@NigelCharlton) reported from Bridlington, England

    @AskNationwide Good evening. Been on hold for almost half an hour now. I appreciate you’re sorry for the delay and that you will be happy to help me when the call is answered. However, do we have any idea when this is likely to happen?

  • wombat3024 William B-J (@wombat3024) reported

    @AskNationwide You absolutely have to be joking with this tweet. We have been given nothing but obstructive behaviour, lies and incompetence since I started the procedure to close my late mother's account and access the money. You are deliberately holding on to MY money to increase your profits

  • LaviciNFT Lavici.eth (@LaviciNFT) reported

    @MadMaxMel @AskNationwide I have the same problem. Apparently it’s a universal issue with nationwide at the moment. The dumbest oversight of all time but I don’t expect anything less from them!!

  • LeeGage2 Lee Gage (@LeeGage2) reported

    @AskNationwide Selina I haven't got phone access I'm on the nile with WiFi only how can I web chat I can't see a link to it