Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 03/01/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (27%)

    Website (27%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • savioursmegma morgs (@savioursmegma) reported

    @AskNationwide I did a shop with Sainsbury’s and they’ve delivered to the wrong address and I’ve paid for my order and obviously not received. Sainsbury’s aren’t doing anything about it, is there any advice you can give me to help get my money back?

  • realtracyw Tracy (@realtracyw) reported

    @AskNationwide Is there a problem with the mobile banking app this morning?

  • shadyade Shady Ade (@shadyade) reported

    @AskNationwide 38 minutes waiting for a human to answer only to be told the system is down and they can’t answer my question.

  • p_cullough DonnaPMcCullough (@p_cullough) reported

    @AskNationwide Please help with my nationwide visa dispute. I just get an automated message from visa having filled in a dispute form. A promise someone will get back to me but you don’t! Dispute over a bag I never received from @wardow

  • jamesm4986 Jamesm4986 (@jamesm4986) reported

    @AskNationwide good morning. I closed my current account today and it has gone. But I can still login to the app and I am still a member. I want everything closed including my membership so that it appears closed on my credit report. How do I do this? Thanks.

  • jamesm4986 Jamesm4986 (@jamesm4986) reported

    @AskNationwide good morning. I closed my current account today and it has gone. But I can still login to the app. I would like everything closed so that it isn't classed as open on my credit report. How do I do this?

  • BillMarston14 Bill Marston (@BillMarston14) reported

    @AskNationwide cant its broken too, email it to me

  • cmb1207 Clare B (@cmb1207) reported

    @AskNationwide trying to speak to someone at The Mortgage Works regarding existing deal, just says cannot answer your call. I need to speak about switching. Tried website but comes up with nothing #poorcustomerservice #costoflivingcrisis

  • curevirginity20 Robbie Allen (@curevirginity20) reported

    @AskNationwide 2nd Saturday in a row where I’ve been unable to access MY money after midnight. I get you have to do maintenance but being without access to funds for 8 hours is beyond a joke.

  • DiamondMatt Matt Wordingham (@DiamondMatt) reported

    @AskNationwide Someone has cashed a cheque from account for circa £1,200 that we haven't written. Is this correct that we have to wait 10 working days for further details / copy of cheque to confirm fraud?