Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 01/12/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • NJStanley1 Neil Stanley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NJStanley1) reported

    @AskNationwide This 'housekeeping' practice needs to stop. Twice in the past few months it has caused me problems in delayed payment when a bona fide payee has just disappeared from my account. This is *MY* data and you do not have my permission to delete it as and when you feel fit. Disgusting

  • nikki96388209 nikki (@nikki96388209) reported

    @AskNationwide As a single parent who works for the NHS, having had £3000 taken out my account just before Xmas (in error or as fraud - who knows as no one will actually speak to me @TUIUK) I am so grateful.

  • Slaters1208 Simon Slater (@Slaters1208) reported

    @AskNationwide Thanks but none of these options are available via the app for some reason and I can’t remember my full login details for internet banking or telephone banking so I guess I’ll leave it for a bit

  • maidbloke Paul Baker (@maidbloke) reported

    Classic edge case software error with @AskNationwide app just now. Logged in just before midnight, select to pay a bill, "technical" error thrown because it pre-fills the pay date which, by the time you press confirm button, is *yesterday's* date. 😕

  • NewHomesExpert1 New Homes Expert (@NewHomesExpert1) reported

    @PerryRJones @AskNationwide @jeffprestridge Issue was my late father was sole Original attorney and Mum ticked the "Jointly and Severally" box. Now my brother and I are Replacement attorneys, yet Nationwide claim we can only act Jointly!

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠

  • MrDanCollins Daniel 🏳️‍🌈 💁🏽‍♂️ (@MrDanCollins) reported

    @AskNationwide Is there a problem with payment systems? All card transactions declined. Credit and debit card. Trying to book flights.

  • StephenMoss1978 Stephen Moss (@StephenMoss1978) reported

    @AskNationwide Happy New Year! Just wondering why no direct debits have left my account this morning. Has there been an issue with payments? Thanks

  • Joe_Bloggs86 Joe MacAmhlaoibh (@Joe_Bloggs86) reported

    @AskNationwide hi, why does your banking app keep crashing? Can anyone help with this?

  • NewHomesExpert1 New Homes Expert (@NewHomesExpert1) reported

    @AskNationwide Your CEO Debbie Crosbie isn't "here to help". She wont even reply to my e mails! And those that have replied eventually, have been as far from "Helpful" as you can get!