Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 12/21/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • deccers Deccers (@deccers) reported

    @SusanaPP2 @AskNationwide Not had a problem with mine

  • halcyonjase jase (@halcyonjase) reported

    @AskNationwide Definitely a problem with your app this morning, unable to transfer money between accounts can you look into this asap?

  • foweygirl Creekgirl (@foweygirl) reported

    @AskNationwide You label an account with one name and pay people different rates depending when they invested although it is a variable account and make it hard to check on your website. You mislead people relying on your brand. @paullewismoney @MartinSLewis

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @AskNationwide rubbish customer support.

  • KeighleyWest Keighley West (@KeighleyWest) reported

    @AskNationwide Well believe me, there is a problem!! I’m currently trying to remember my log in details to reinstall the bloody app!! 🤬🤬🤬

  • JoeBean44477723 Joe Bean (@JoeBean44477723) reported

    @AskNationwide what's going on with the android app? Can't make a payment to my daughter for her dinner money and it keeps timing out. Status says working normally but it's not AND it's slow to log in. Lots of people are having this issue so don't say it's working

  • mattmaunder Matt Maunder (@mattmaunder) reported

    @AskNationwide can’t transfer money between accounts, receiving a ‘We’re sorry, currently experiencing technical problem’ issue. And please no ‘systems are operating normally’ replies as I see others are having the same issue.

  • charlottecloke0 Charlotte (@charlottecloke0) reported

    @KeighleyWest @AskNationwide I’m having the exact same issue! Please fix this

  • peterwz750 Peter West (@peterwz750) reported

    @AskNationwide same problem both in App and on-line

  • Kshady92 Eminem's alter ego (@Kshady92) reported

    @AskNationwide my bank transfers arent working on my app tried deleting it and everything whats happening seen other people having issues to when will this be sorted please