Is Nationwide down in Basildon, Essex, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basildon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (53%)
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Website (20%)
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Transactions (13%)
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Login (10%)
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Transfer (3%)
Community Discussion
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Nationwide Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Ian Gate-Stone
(@Ingatestonian4) reported
from
Brentwood, England
@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Alister FULTON
(@baldybeardyguy) reported
@AskNationwide ETA on fix for payment issue please!!!
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xo-Nevermind-ox
(@Nevermind576567) reported
@AskNationwide JUST TO MAKE EVERYONE AWARE.. BE CAREFUL NATIONWIDE WILL RANDOMLY SEND YOU A NEW CARD AS 'ADDED SECURITY' BUT WILL ALSO CANCEL YOUR OTHER CARD THAT HAS NO ISSUES BEFORE THE NEW CARD ARRIVES TO YOU, LEAVING YOU FOR DAYS WITHOUT ACCESS TO YOUR MONEY.
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elizabeth houlton schofield
(@schofieldwriter) reported
@AskNationwide Hi, over 40 minutes waiting on the phone today, and the website is opaque about how to close my FROB. I need my money...
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Tom Neal
(@Union_Tom) reported
@AskNationwide Do you do joint savings accounts? Difficult to find this out on your website.
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anuj morjaria
(@anujmor) reported
@KathPinnock Hi Kath, that’s great! The issue with GR is very real. I had to pay £25k to @Avon_Estates a year ago because @AskNationwide would not lend to my buyer because GR doubled every 20 years. GR was capped £300pa in perpetuity for 115 years. initial gr was £400pa. The system is rigged.
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Sonia B 💙
(@soniabsuffolk) reported
@AskNationwide can you please provide updates on your current issues with payments please. I'm currently on the phone to your call centre and the person I'm speaking to has no idea there's a problem. Is this fault affecting debit card use and/or cash withdrawals too?
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James
(@jamesh220279) reported
Hey @AskNationwide the contact less aspect of my debit card has stopped working. How do I go about getting a replacement card?
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AJ
(@schwiftysauce) reported
What a surprise @AskNationwide down again 😭 why is it ALWAYS when I go out with my toddler trying to be Independent and end up looking like I don't have money in the bank - card declines.. there's a message on the app saying its down, It's always down, hard in a cashless society
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Rab
(@BigRab_1) reported
@lillun6 @AskNationwide Maybe I would have gave that individual the benefit of the doubt had they not of blatantly sighed down the phone at me when I asked them a question. I’ve been in telesales and call Center environments myself, so I know how challenging it can be. So I am never rude at the advisor
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Helen B
(@bygrhel) reported
@AskNationwide Why do your customers always know about these issues before you do?