Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 05/09/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (14%)

    Website (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London, Gravesend and Rayleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • heard_thelatest Just me (@heard_thelatest) reported

    @AskNationwide who ever runs your Flexplus travel insurance are awful, phoned 3 times yesterday and at present on hold for 38 minutes and I’m still yet to speak to someone 😡😡

  • TallguyUK09 Paul Marsden (@TallguyUK09) reported

    @AskNationwide Having trouble setting up a new payee. I'm using the card reader and as soon as I confirm the code I get a technical error on the app and website. What's going on?

  • krisconvery KC (@krisconvery) reported

    @MartinSLewis I’ve got a main then multiple accounts (savings etc) with @AskNationwide. If I switch my main account, should I worry about access to my other accounts effectively set up behind/alongside my longstanding main account?

  • lcpurdiewrk Louise Purdie 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@lcpurdiewrk) reported

    @AskNationwide Thank you. I have made a claim through the website

  • Joseph_S_Hughes Joseph Hughes (@Joseph_S_Hughes) reported

    @AskNationwide if I do a full account switch using the switching service to another bank from Nationwide, will I be able to keep my Nationwide help to buy ISA & my Nationwide credit card? Thanks

  • JehanzebNavid Jehanzeb Navid (@JehanzebNavid) reported

    Hi team, why isn't the passcode no longer works on online accounts? The card reader generates 7 digits whilst the online account asks for a 8 digit. Please help @AskNationwide

  • matthenderson83 matthew henderson (@matthenderson83) reported

    @AskNationwide I’ve been on hold for five minutes now. After I was cut off from the last call. @LloydsBank can you help?

  • handonpenoid circle jerk (@handonpenoid) reported

    @AskNationwide when will you sack your marketing team and advertising agency. Your TV adverts are consistently terrible and patronising.

  • wallacewill17 WilliamwallaceX25 (@wallacewill17) reported

    @AskNationwide leave nationwide, they will chuck you to the curb at the first chance the get, I was a customer for 20 years, during the pandemic, they told us not to worry, then in Dec 21, they told us we had to sell our house.... do not trust nationwide... #asknationwide

  • KerryKinsey Kerry (@KerryKinsey) reported

    @LloydsBank what shocking online customer service. What is going on? Update your IT system and help your employees. Personal account for 40 years…. Think it’s going to be @AskNationwide moving forward.