Is Nationwide down in Basildon, Essex, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basildon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (44%)
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Website (23%)
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Login (18%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Basildon, Essex, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Mobile App | |
| London |
Login | |
| London |
Website | |
| London |
Website | |
| London |
Website |
Community Discussion
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Nationwide Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Ian Gate-Stone
(@Ingatestonian4) reported
from
Brentwood, England
@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Sy Howard
(@Syhoward1974) reported
from
Grays, England
@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
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Char ✌☮
(@sharlutte94) reported
from
Chelmsford, England
@AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Iain McDonald
(@McDona1d) reported
Can you @AskNationwide CEO Debbie Crosby why your customer care is so absolutely awful? No response, poor service, letters from bots - no point having account benefits if they’re poor quality with zero support from Nationwide when it goes wrong. NBS7658000 refers Many thanks.
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Finance Pilot
(@PaulDenbigh) reported
@AskNationwide Thank you. I think this must be a common issue for backpackers. The system is very clunky. The assumption for a long standing client should be that they are trusted when the sum is relatively small and represents a very low % of the total transactions.
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide Members when you have issues include @Debbiecrosbie1 she is the new CEO of Nationwide Building society... Apparently a silver bullet for the society .... The fact she has apparently turned around TSB (debatable) ..they are giving her a salary of over 1.2m to help
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Surmet13
(@maile_errol) reported
@AskNationwide No support from bank. Just a long wait and waste of my time. I’m sorry I left Lloyds.
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Sarah Calder
(@lawclinicsarah) reported
@AskNationwide I just followed your link to live chat and they said they can't help and we should call the general number! It's not good enough to send people round and round in circles. Literally no customer care. This is no way to run a national brand.
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide How does the building society justify the high salary for the new CEO @Debbiecrosbie1 .. There a numerous issues and saver numbers are dropping ..
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide The new CEO of NBS @Debbiecrosbie1 ... Apparently a silver bullet for the building society .... The fact she has apparently turned around TSB (debatable) ..they are giving her a salary of over 1.2m to help fix your problems
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DollyDecades
(@DollyDecades) reported
@AskNationwide I set up a new Flex account on 19 July 22 via the current account switch service. I have not yet received my bank card or my card reader. I cannot make any online payments without my card reader. I will DM you my details. Thanks
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Sarah Calder
(@lawclinicsarah) reported
@AskNationwide Funnily enough, via DM you have advised that I try your webchat service which now tells me that it can’t help and I should call the mortgage team. Don’t you think we’ve tried that?! They’re the ones we’re complaining about! Absolutely appalling customer service with no care
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Surmet13
(@maile_errol) reported
@AskNationwide 40 years with Lloyds Bank no issues. Less than 6 months with Nationwide and my account is blocked for no reason. Now wasting time at Nationwide to unblock.