Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 12/27/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GGemth Gigawhore (@GGemth) reported

    @AskNationwide why do I have to carry round a stupid card reader and why do I have to have 47 different passnumberd for each banking service like what when I can be bothered and can afford to I'm switching banks

  • YSzipbanned Jack ( I have impersonators) (@YSzipbanned) reported

    @AskNationwide bro could you have a more **** customer service

  • Bill_E4 Bill Wright (@Bill_E4) reported

    @AskNationwide is there a problem with the saving loose change function - my flex account keeps saving the same amount

  • PetrieDerek Derek A Petrie (@PetrieDerek) reported

    @AskNationwide Hello would it be possible to have current account statements on the app rather than having to log on to website?

  • bearhuntbooks Michelle at Bear Hunt Books and toys (@bearhuntbooks) reported

    @MorganBroadcast How awful, what terrible responses. On another note, check out @AskNationwide they are super careful, we have had to approve purchases many times that we have made.

  • Allan064582761 Allan (@Allan064582761) reported

    @AskNationwide Yesterday and today your iOS banking app is saying you are experiencing technical problems please try later. When do you expect a fix please?

  • EmmaPassAuthor Emma Pass 🐶🚐💚🖊️📒 (@EmmaPassAuthor) reported

    @helengrantsays @santanderuk Bloody hell!! Someone tried to do this to D after his details were stolen online – they attempted to buy 2 Mercedes! – and his bank (@AskNationwide) shut everything down immediately. It was a pain to sort out but we're very grateful they were on the ball!

  • paulste70849339 paul stephens (@paulste70849339) reported

    @AskNationwide Hi kerry, it is something that needs to be spread, I have spoken to many people concerning fraud and none of which have no idea of the 159 service. The 159 number needs more awareness, maybe even a TV advert during prime time and YouTube adverts etc.

  • hystrix100 hystrix (@hystrix100) reported

    @AskNationwide Mobile app version 25.5.0 keeps crashing since it was updated 1 day ago. Version 24 worked ok. My device is Samsung Galaxy A50 running Android 12. Is this a known issue?

  • hystrix100 hystrix (@hystrix100) reported

    @AskNationwide Thank you for your help - uninstalling and reinstalling the app has fixed the problem. I hope that I don't have to do that and go through the registration process every time the app is updated from now on.