Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 03/01/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (27%)

    Website (27%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Brandon_TheCat Brandon Stratton (@Brandon_TheCat) reported

    @AskNationwide how is anyone in southampton with a job meant to go to the bank if you close at 5pm? Explain the logic please, just had a male staff member wave me away when I'm trying to deposit a cheque... awful

  • BWFC1982 Chris (@BWFC1982) reported

    @AskNationwide I do but I don't have access at this moment in time. Can you help me?

  • nlieck Norbert Lieckfeldt 💙 (@nlieck) reported

    @AskNationwide In that case I'd suggest updating your help page.

  • josieremx Josie Munro (@josieremx) reported

    @AskNationwide what’s your data protection protocol for a customer requesting a copy of a bank statement in branch? I just obtained one while stood in the queue outside by just handing an employee my bank card, no details given/ID shown/pin given which feels a bit sketchy 😬

  • BearmanJemma Jemma Bearman (@BearmanJemma) reported

    @AskNationwide I need to transfer some money but the App is not coming up properly, there’s just a blurry picture of some trees. Are there any issues at the moment?

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @AskNationwide seems their mortgage application lines are only open when everyone is at work. My son can’t have his phone at work. Guess when the lines are open 9-5. Unbelievable joke. He’s finished by 5.15. No online chat no help for working people after they finish work. Jeez.

  • MrsWilliams1981 Laura Williams (@MrsWilliams1981) reported

    @AskNationwide Hi, yes I do and have sent a message via there. But the last two times I sent a message through this way, I got a standard response directing me to FAQs. I'm hoping someone can look specifically into this issue

  • KamDhaliwalx Kam Dhaliwal (@KamDhaliwalx) reported

    @AskNationwide so if you don't speak english you can't report a card lost via customer service?? 🤔🤔 Even though you confirm details while sitting with your daughter on speaker phone? But request she speak on your behalf?

  • BWFC1982 Chris (@BWFC1982) reported

    @AskNationwide hi I've had a series of direct debits leave my account that I didn't approve. Can you help me regain my lost money?

  • Curlypics Curly (@Curlypics) reported

    @AskNationwide Not yet, bearing in mind the branch didn't deem it an issue losing the cheque for 2 weeks or when she chased it to bother letting her know that they'd found it I don't really see the point in complaining to them.