Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 01/20/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Cherico_L Cherico (@Cherico_L) reported

    Huge lesson learnt - NEVER trust European break down cover via a bank. We pay for cover with @LVviews via @AskNationwide - broke down FRIDAY in France - waited 5 days and have just been told it could be 3 WEEKS before our car is now sorted. It's a broken hose!

  • AmyLu4 Amy Lou Who (@AmyLu4) reported

    @AskNationwide I can’t log into my banking app or online banking, it’s saying there are technical difficulties, despite your web saying everything’s working normally. #help

  • oftenpure OftenPure (@oftenpure) reported

    @AskNationwide They said I must give them 3 weeks to search for a test but after 3 weeks will be after my test and I said this but they still wouldn't give refund. I really need this refund. I wasn't expecting to find a date on the DVSA site but I just happened to refresh it and find one.

  • rugbytraveller Travel & Rugby (@rugbytraveller) reported

    @AskNationwide yes but nothing is happening, 'we're still investigating' is all I get. £3k down and counting, another £2k at least expected expense

  • louis_xix_ LM (@louis_xix_) reported

    @AskNationwide I was provided with a phone number to call to add an international number to my account but it doesn't seem to be working for me - is there an email I can contact instead?

  • gavin_mckerrell gavin Mckerrell (@gavin_mckerrell) reported

    @AskNationwide Where do I find my customer number?

  • albaugh_er Eleanor #NotMyPM (@albaugh_er) reported

    @AskNationwide Finally got through after 15 mins on the phone. #Accessibility info doesn’t appear important to you as once again told to ‘pop to a branch’ to sort out the issue. I’m on the phone bc I can’t pop anywhere. Raised previous complaint but issue not noted on my record.

  • krisbradshaw Mr Duncan Bradshaw (@krisbradshaw) reported

    @AskNationwide Yes it was a PayPal direct payment, which should have cleared straight away... I'm worried now at the whereabouts of this payment. I have entrusted nationwide by switching via CASS and you've let me down.. what are you going to do about it?

  • n00byz Zana (@n00byz) reported

    @AskNationwide what is going on? I’ve been on the phone over 2 hours trying to sort out my mortgage and keep getting cut off. I need help 😱

  • Snpokemon09 SNPOKEMON (@Snpokemon09) reported

    @AskNationwide I’ve had a voicemail left from an Annie to call back on 0800 11 88 55 but I’ve not been in touch with you? Very confused right now. Can you please help?