Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 01/28/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (27%)

    Website (27%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jon64308058 Jon (@Jon64308058) reported

    @COURTNEYBEAUTY_ @AskNationwide I'm also having similar issues. Been waiting for 3 days for a fast payment from an online business. Hope you got your issue sorted.

  • daniel_barnett Daniel Barnett (@daniel_barnett) reported

    Huge shoutout to @AskNationwide #FlexAccount mobile phone insurance. Daughter’s phone stolen Monday evening. Insurance claim posted off Tuesday. Claim approved today (Thurs) and new phone being delivered tomorrow. Unbeatable, first-rate service.

  • thedave9081 ContradictoryCrow (@thedave9081) reported

    @troutfortea @Claire11152715 @AskNationwide I have not received payouts for October 2021 through December 2021 due to a similar "bug" and it has yet to be resolved. They were able to bill my bank during this time while blaming my bank for the problem.

  • Brendam51920860 Brenda mcpherson (@Brendam51920860) reported

    @AskNationwide very disappointed and surprised by the level of disinterest to an existing customer re retirement mortgages. Ageism?

  • msav2021241 Blake (@msav2021241) reported

    @AskNationwide hi have you closed down my account because it sayThis card has been stopped and you will no longer be able to use it. There is no need to contact us.

  • FairleyyShannon shanananananan (@FairleyyShannon) reported

    @AskNationwide hello, closed my Help to Buy ISA on Tuesday - when can I expect to receive a Closing Letter? I need this to send to my solicitor to claim the government bonus.

  • MARKAFN Mark (@MARKAFN) reported

    @AskNationwide I’m confused I have an instant access Isa with you it’s a Blue passbook I can make with many withdraw as I like a year . I believe it used to be called the champion Isa . I can’t see it on your website anymore

  • Saunders63Nas Neil (@Saunders63Nas) reported

    @AskNationwide I asked for help hours ago to be ignored by you. What is the issue with helping me?

  • tara_bt Tara (@tara_bt) reported

    @AskNationwide Hi, I have questions about the breakdown insurance offered with the FlexPlus account (not yet a customer). Is there a number I can call?

  • IanWill89473474 Ian Williams (@IanWill89473474) reported

    @AskNationwide Hi, plenty of money in my account, but can't access it through cash points; have tried two, Sainsbury's and link. Any known problems?