Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 12/04/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Iam007Robi IamHopeOfLight (@Iam007Robi) reported

    @AskNationwide Yes, I am referring to Mortgage, I am existing Nationwide customer and looking for switch deal Online, only option available is fixed rate but I am interested in Tracker rate

  • freeceebee freeceebee (@freeceebee) reported

    @AskNationwide Yes of course. I can access my account online and transfer into it without issues, but just received that error when trying to connect to Thirdfort

  • Iam007Robi IamHopeOfLight (@Iam007Robi) reported

    @AskNationwide why there is no option available for Tracker rate selection for existing customer while doing online switch?

  • cantliff9 Jonathan Cantliff (@cantliff9) reported

    @AskNationwide Well I only have the customer number so far so I guess I'll have to wait until I get the full details

  • SportingNest Sporting Nest 🇸🇴 (@SportingNest) reported

    @AskNationwide Right, I'm getting very frustrated with Nationwide now. I tried the online chat - can't help - I called the number - "you need specialist team" - they couldn't help - called number again - reset my login process.. but the questions etc. are not reset.

  • SportingNest Sporting Nest 🇸🇴 (@SportingNest) reported

    @AskNationwide Not sure but the questions and answers login method is still available to vulnerable people.

  • ames07031977 Amy Evans (@ames07031977) reported

    @AskNationwide It was working great until about Sunday

  • DebraMoxon DebMoxon (@DebraMoxon) reported

    @AskNationwide I go through all of the login process right up to the last step and it says the details don’t match

  • exesoundtech Andrew Wilson (@exesoundtech) reported

    @AskNationwide Is there an issue with the iOS app at the moment? I have to “hard close” the app before I can use it every time. Otherwise it just sits on the background app image.

  • cantliff9 Jonathan Cantliff (@cantliff9) reported

    @AskNationwide I would need to register the new account first for internet banking, I won't have time to get to the branch due to working commitments