Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
The latest reports from users having issues in Basildon come from postal codes SS16 .
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Nationwide outage reports came from the following cities: Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Mobile App | 22 days ago |
|
Dartford
|
Transactions | 5 months ago |
|
Southend-on-Sea
|
Mobile App | 5 months ago |
|
Chelmsford
|
Website | 1 year ago |
|
Gravesend
|
Transactions | 1 year ago |
|
Rayleigh
|
Transfer | 1 year ago |
Community Discussion
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Nationwide Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !
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sandy overall (@overall_sandy) reported from Romford, England@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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Sy Howard (@Syhoward1974) reported from Grays, England@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
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Char ✌☮ (@sharlutte94) reported from Chelmsford, England@AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Johnboy Scott 🏴🏴 (@Johnboy014) reported@AskNationwide SHOCKING customer service 😡😡😡😡😡😡
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〽️ike 〽️cNabb (tick here) (@mcnabbm1) reported@AskNationwide are push notifications and text message services down on the app… not had any recently
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Jason Crane (@1975crane) reported@AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all
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catherine (@catheri97773061) reported@AskNationwide So get Fraud alert that's not fraudulent, app closed down on me, 55 mins waiting on phone, drive to branch they can't help, back on phone 35mins 😤😤😤 fuming #complaint
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Diane Lidster (@DianeFirestoker) reportedAgree, car parking is a great example.All car parks should have option of paying with cash & Apps especially when no phone service! Banks closing down in towns & no replacement bank hubs as promised! If you are over 70 no one cares about you. Thank goodness for @AskNationwide
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kathleen reid (@independencekat) reported@MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.
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Mandy Sheridan (@MrsSherrec) reported@AskNationwide why at least once a month does my mortgage disappear from my app and the only way to fix it is by uninstalling and reinstalling the app. Its getting very annoying
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Scunner Campbell🏴💙🇺🇦 (@Turbo_GSXR11) reported@AskNationwide Still no card. Superb customer care. Not.
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Helen (@hjs2309) reported@AskNationwide I've spoken to customer service via the chat on the banking app too and they are just as little help! Who can I talk to that can actually help me get my money back please after your ATM failed and took my deposit with no proof?
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James Eglinton (@RealEggy2023) reported@MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.