Is Nationwide down in Basildon, Essex, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basildon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Nationwide
Nationwide is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (30%)
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Website (25%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Basildon, Essex, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !
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Ian Gate-Stone
(@Ingatestonian4) reported
from
Brentwood, England
@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Stron Tium
(@strontium74) reported
@AskNationwide Hi Jamie, you can’t ONLY apologise for this. Nationwide can sort out their customer service, especially on a fraud helpline. So disappointed in nationwide
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𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹 🎗️👩🦼🦻
(@Real_Cazbarr) reported
Hi @AskNationwide I'm having issues with my login on my mobile app. A lot of times it says it doesn't recognise my fingerprint? Other times it works fine. Other apps using my fingerprint are fine. I've updated your app and still not working properly. Any advice please?
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Micky Boyd
(@boydie71) reported
@AskNationwide is it common practice that if one of your #mortgage advisors goes on leave, the customer is left chasing up desperately trying to make contact with someone who can help? The last two weeks have been wholly unacceptable from #Nationwide.
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Miss G
(@naefuckinchance) reported
@AskNationwide @IndependentAge You’ve been scammed by men who are claiming to be women. You should get help immediately
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Iain Patrick
(@iaindpatrick) reported
@AskNationwide hi guys. I received what looks like a very legit email asking me to complete a survey about a recent interaction with your fraud department, however I haven't been in contact with them. Is this a system error/mix up or something deeper? Happy to share email.
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Dr Rachel Stocker
(@RachelStocker) reported
from
Darlington, England
@AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks
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Scotty
(@whitearsm) reported
@AskNationwide my daughter has been trying to open a account with after many phone calls and visit to her local branch today has been told her account has been closed down due to a technical issues customer adviser less then help and no explanation!
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Sarah 💙
(@NalabalaSarah) reported
@AskNationwide hi, just tried twice to purchase a train ticket but it said there was a payment error each time but now showing as pending transactions on card - will these just disappear? Just want to ensure not being charged. Many thanks
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Robin D
(@RobbieInEssex) reported
@AskNationwide I got a letter today asking me if I was a representative of someone who died recently. I quoted the ref no. on the letter and was informed 'I don't know what that is'. No wonder this country is going down the pan.
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Annie
(@beederry25) reported
@AskNationwide you have closed my sisters account, she will not hear from fraud squad until 2023.. with no access to money or payments coming in what is she expected to do? This is urgent and has caused her a lot of stress. Can someone please help????