Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
The latest reports from users having issues in Basildon come from postal codes SS16 .
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Nationwide outage reports came from the following cities: Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Mobile App | 8 days ago |
|
Dartford
|
Transactions | 4 months ago |
|
Southend-on-Sea
|
Mobile App | 4 months ago |
|
Chelmsford
|
Website | 1 year ago |
|
Gravesend
|
Transactions | 1 year ago |
|
Rayleigh
|
Transfer | 1 year ago |
Community Discussion
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Nationwide Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Char ✌☮ (@sharlutte94) reported from Chelmsford, England@AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?
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Sy Howard (@Syhoward1974) reported from Grays, England@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
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Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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sandy overall (@overall_sandy) reported from Romford, England@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Neighbour (@Rachey8807) reported@AskNationwide The banking app is down. All I’m getting is a white screen with the blue spinning circle. Any idea how long it will be down for? Thanks
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Mary (@maryphillips22) reported@AskNationwide It is still happening, I can’t log in
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James Eglinton (@RealEggy2023) reported@MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.
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Paul (@pau1ie_tom) reported@AskNationwide Absolute disgusting how ive been treated, a scammer tried take money from my account my account got blocked, i reposted it several days later still nothing then they sent me email saying don’t bother contacting us again about this scam your account will stay blocked, i rang several times fraud squad said wait another 4 days even though i sent evidence then got email saying ive been unblocked & its been sorted & what’s more of an insult they said on this occasion we will let you keep your account . How dare they, I was one who got scammed & they tell me I'm allowed to keep my account open, No apology no nothing just Insults & nasty emails, Last straw I'm Gone, I'm closing my account & moving my service, @nationwide is we protect scammers & insult & screw loyal customers, Pathetic :(
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Corin Messer (@CorinMesser) reported@AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?
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BigFatLion (@BigFatLion) reported@AskNationwide @arthurliverpool Shame your New Look website is so awful.
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smiggs741 (@smiggyfox) reported@NevadaBHillon @AskNationwide I had same issue last month. Awful service ended uo changing banks. Go to chase bank. Excellent service
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PLOD WHITFIELD (@NEILNeilwhits) reported@AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?
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Richard D G Cox (rcox.bsky.social) (@RDG_C) reported@deandunham @Chrisitv If that happens, either call someone else first or use a different phone. Key 159: it’s a safe number to reach your bank. When asked, speak the name of your bank to get connected. Most banks handle this well but @AskNationwide does seem to be having issues with it at the moment.
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Marv147 (@Marv147) reported@liamoa @ChelleChipato @AskNationwide The point being that the lad already held an account with Nationwide so he wasn’t a new customer, he was just trying to open an additional account.