Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
The latest reports from users having issues in Basildon come from postal codes SS16 .
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Nationwide outage reports came from the following cities: Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon
|
Mobile App | 13 days ago |
|
Dartford
|
Transactions | 4 months ago |
|
Southend-on-Sea
|
Mobile App | 4 months ago |
|
Chelmsford
|
Website | 1 year ago |
|
Gravesend
|
Transactions | 1 year ago |
|
Rayleigh
|
Transfer | 1 year ago |
Community Discussion
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Nationwide Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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sandy overall (@overall_sandy) reported from Romford, England@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !
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Sy Howard (@Syhoward1974) reported from Grays, England@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
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Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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Char ✌☮ (@sharlutte94) reported from Chelmsford, England@AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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ESC Matt UK 🇬🇧 (@ESCMattUK) reported@AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help
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Oliver Myhill (@Forthemanynott5) reported@ChelleChipato @AskNationwide Congrats to the lad on his results . Questionable customer service to say the least on the other hand
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Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported@AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style
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Firetrapdiva (@ItsOnlyStubbsy) reported@AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.
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Diane Lidster (@DianeFirestoker) reportedAgree, car parking is a great example.All car parks should have option of paying with cash & Apps especially when no phone service! Banks closing down in towns & no replacement bank hubs as promised! If you are over 70 no one cares about you. Thank goodness for @AskNationwide
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catherine (@catheri97773061) reported@AskNationwide So get Fraud alert that's not fraudulent, app closed down on me, 55 mins waiting on phone, drive to branch they can't help, back on phone 35mins 😤😤😤 fuming #complaint
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..
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Carl Lamb 🐑 (@carllamby2010) reported@AskNationwide Still not working payments not going through
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Liz Reason (@lizreason) reported@AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative