Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 01/28/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • amelia4677 ameliahall (@amelia4677) reported

    @AskNationwide you say you are here to help? Why can't I talk to someone about my mortgage face to face in branch? Still working from home is a poor excuse!!!!

  • amelia4677 ameliahall (@amelia4677) reported

    @AskNationwide Yes I have. Been told the to ring mortgage helpline as staff are working from home

  • TheAA_UK The AA (@TheAA_UK) reported

    @Cupra_tim @AskNationwide @LaurenBoobyer Hi Tim, we're sorry about this. The breakdown team will be doing everything they can to make sure you get home safely. Demand for service is high at the moment, the team will contact you with updates if anything changes.

  • xxRooRooxx Rachael Floral🦊🎀 (@xxRooRooxx) reported

    @AskNationwide HELP! My card expires this month and twice you’ve sent me a new one but it never arrives, can you help?? I can’t phone you or use the chat bot so it’s impossible to get any answers, thanks 🙏🏻

  • pauldevine1986 Joycey (@pauldevine1986) reported

    @AskNationwide is there a issue with payments going in this afternoon?

  • HannahLui1 Hannah Lui (@HannahLui1) reported

    @AskNationwide my debit card expires in April but I still haven't received a replacement. Please help!

  • LittleBolideG LBG (@LittleBolideG) reported

    @AskNationwide Hi- can I pay cash into my account without my card present? Can you do it via me giving bank details and showing you access to my app?

  • amelia4677 ameliahall (@amelia4677) reported

    @AskNationwide My mortgage deal is coming to an end but I want to discuss investments too to help me make the best decision. I am really struggling to understand why I can't see someone face to face at my local branch.

  • wendywales wendywales 💜🌻🌼 (@wendywales) reported

    @AskNationwide Hi, I'm having difficulty looging into the online banking. It's been like it all weekend. It says there's a technical problem. I need to make a payment, so any help would be appreciated.

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide If the reminder drops today 2 remind U to renew, here's another reminder of what being a Nationwide customer REALLY means. Leak reported 13/10/21. Since then 18 relocations due to numerous cowboy builders & Nationwide wasing their hands of us. Leak still not fixed.