Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 12/21/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaShaT88 Fed Girl Summer (@ShaShaT88) reported

    @AskNationwide I’ve cancelled an automatic payment that was set up through PayPal, but I’ve received a text saying payment is coming out today. My account for the service has been closed. Please advise.

  • DuckersAndy Andy Duxbury (@DuckersAndy) reported

    @AskNationwide Hi, Can I access a Nationwide credit card statement from 5 years ago? Thanks

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide about my contact with Rmanton-feline who lied on 6/01/22 about nhinton & crehle letters where they lie about calls made to phone no's that aren't live & my application form on your website clearly has the correct phone no on it! Rmanton-feline was unable to access

  • jensmile26 jen (@jensmile26) reported

    @lesleyohagan @AskNationwide Same, I cant access my online accounts or make payments this morning.

  • lesleyohagan lesley o'hagan (@lesleyohagan) reported

    @AskNationwide Is this the reason I can't access my online current account or ISA this morning?

  • JSomersetActor James Somerset (@JSomersetActor) reported

    @RichGreenArena @AskNationwide It’s started working again now for me

  • NatWest_Help NatWest (@NatWest_Help) reported

    @Scott1984FP @AskNationwide If you would like we can book you in for one of our financial health checks to see what borrowing you could be eligible for or if we could help you save/make money? - Carina

  • LynBarham Lyn Barham (@LynBarham) reported

    @AskNationwide Your new Arti chat system is AWFUL. A barrier to raising simple queries. For goodness sake give us a way to send you a simple message.

  • Scott1984FP Scott1984FP (@Scott1984FP) reported

    @NatWest_Help @AskNationwide Not At Present, May Apply For A Loan With You At Higher Rate Over 5 Years (60 Months) :/ :) Just Maybe Plead With Them Again ,With Credit Reports History & Paid Off Loans As Paid In Full & Closed, Along With Other Credit Cards Closed Down Too :/

  • Huntpl Paula Hunt (@Huntpl) reported

    @AskNationwide website says there are no service issues but I’ve been trying to access my account but the app says I can’t and that you’re working on it. Why would this be the case just for me? Thanks