Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 12/16/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaG0ddard Lisa Goddard (@LisaG0ddard) reported

    @Paul_Harris1965 @AskNationwide Hi Paul. This was exactly what I had. I shut my phone down and back on again and that did the trick. It’s working as normal now!

  • secretnerd Secret Nerd (@secretnerd) reported

    @AskNationwide your app seems to be down, I know others have tweeted but I think your problem is more widespread and I don’t think your solution (delete app) is working!

  • mattwynne Matt Wynne (@mattwynne) reported

    Since moving our Apple App Store family to the Canada region we're having all sorts of problems. Older iOS devices that need to reinstall old versions of the app refuse to download; the @AskNationwide app isn't there in the Canadian store. Any other globe-straddlers solved this?

  • LisaG0ddard Lisa Goddard (@LisaG0ddard) reported

    @AskNationwide Hello. My mobile banking app won’t load. Are there any known issues with it at the moment?

  • yanocks23 Cruise23 (@yanocks23) reported

    @AskNationwide Hi do you still accept pay in slip over the counter? My mother went to the bank to deposit some money on my account which she normally do and she was advised that she would not be able to in the future without my bank card? We both have nationwide account. Help

  • FrankON60131492 Soddit (@FrankON60131492) reported

    @AskNationwide Correct details were used and money has not been received in friend's account,, which is a Nationwide Fleet Account. Surely funds would've been returned to my account if there was a problem?

  • michaelgoodall_ Michael Goodall (@michaelgoodall_) reported

    @AskNationwide Hi Connie, the image is a copy of the letter. Says you can’t send me my credit credit card statements as there might be issues with my email address you have on file or my inbox is full

  • penkJT JT (@penkJT) reported

    @AskNationwide Thanks for replying. Obviously a corporate response that didn’t answer my question but that is what you are instructed to do. I’m not asking you to comment, but it’s not a good look for mutuality when shareholder run banks are giving their customers a better service.....

  • bgswan Brian Swan (@bgswan) reported

    @mattwynne @AskNationwide I also sign in with my uk Apple ID, install an app then sign back in with my Canadian Id, seems to work fine once the app is on the phone

  • juss70 juss70 (@juss70) reported

    @AskNationwide hi. Are you having problems with the app? Keeps asking me to reload and can’t get to log in page.