Nationwide

Is Nationwide down in Basildon, Essex, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Basildon, Essex, England 02/23/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Login (28%)

    Login (28%)

  3. Website (26%)

    Website (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Nationwide outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @AskNationwide #disappointed can’t get through to branch says on website open phones. It answered and saying closed ! Wanted to give notice of withdrawing large amount of money rather than just turn up !

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • sharlutte94 Char ✌☮ (@sharlutte94) reported from Chelmsford, England

    @AskNationwide hi Nationwide, I've recently moved house and I haven't had a letter with how much/when our first mortgage payment is going to be taken. Please can you help?

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Shannen52806543 Shannen (@Shannen52806543) reported

    @AskNationwide hi I'm waiting for nationwide to refund a direct debit payment that was wrongly taken from my bank. I spoke to Customer service and they said it would reach my account by 6pm tonight, but it still isn't in there. Do you know when this is going to reach me?

  • Deborah09683127 Deborah Eaton (@Deborah09683127) reported

    @AskNationwide trying to sort Flexplus travel ins. Can’t get through and amended and paid for age upgrade in line.was sent email for login to read policy and now doesn’t recognise my login! Can’t sign in and getting fed uo!

  • ktjohnson_x KJ (@ktjohnson_x) reported

    Why is it impossible to speak to @AskNationwide on the phone without them saying ‘just go on the website’?? If the website answered my question, I wouldn’t be ringing, would I?! Beyond frustrating. Anyone have any other banks they would recommend to switch to?

  • esme2503 devonlass💙 (@esme2503) reported

    @AskNationwide 1/2 Scott in your bereavement team has just put through our call to bereavement mortgage team, we spoke to a man who didn't work for Nationwide. There is obviously an issue with your transfers or he has an incorrect telephone number..

  • miss_traceydav Tracey Davies (@miss_traceydav) reported

    In a world of being conscious of the environment- @AskNationwide sent me an annual mortgage statement - a good few pages of paper plus leaflet. Problem is this tells me nothing the app doesn’t tell me - I get probably more up to date accurate info from the app daily- so why?!

  • thefatbasset 🐕ChrisH (@thefatbasset) reported

    @AskNationwide I need you to help me now, immediately please. I am prevented from doing anything on the nationwide app, it tells me I can't access it for 25 mins. You have disappeared. I want my money.

  • Reddleman2020 Scots Reddleman🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@Reddleman2020) reported

    @AskNationwide what is with your customer service these days, you used to be so good. I’ve been on hold twice now for 20 minutes+ with a mortgage query I can’t resolve online and literally no one answers the call. Simply not good enough.

  • thefatbasset 🐕ChrisH (@thefatbasset) reported

    @AskNationwide I have spent half an hour on your line trying to access the money I've trusted to you. I want my money, why the hell are you preventing me from it?

  • r16be Ryan (@r16be) reported

    @AskNationwide is the payments system down again? No faster payments being received into my account yet can be received into other banks

  • soundoftheultra Sound Of The Ultra (@soundoftheultra) reported

    @GCHQ @CIA @AskNationwide I know for a fact that the Nationwide app does this, I updated to iOS 14 which shows when an app has pasted from your clipboard and it did where does it go? Some government AWS server? No such thing as privacy anymore is there. You can read our thoughts.