NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 02/20/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (36%)

    Website (36%)

  2. Login (24%)

    Login (24%)

  3. Transactions (19%)

    Transactions (19%)

  4. Mobile App (19%)

    Mobile App (19%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London, Croydon, Cranleigh and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • dom_gilbert Dominique Gilbert (@dom_gilbert) reported

    @NatWest_Help I set up a direct debit a few weeks ago with Lloyds taking out money from my NatWest current account. It is showing as set up from their end, however this isn’t showing on my NatWest account. Help!

  • purdster7 JP (@purdster7) reported

    @GreenFlagUK Hi there. I am a Greenflag member via NatWest. I cannot access the green flag app (it says technical difficulties) The customer service line is also closed. Please could you advise how to proceed? My car won’t start

  • elizabethlowson Elizabeth Lowson (@elizabethlowson) reported

    @sjn62 @Louiseiw HSBC were slow but sorted now. NatWest have tweeted me back so hopefully they can help with our 4 month long issue. Looking at this thread most of the big banks seem slow. Cafbank have been great.

  • ivorytoast28 William 🇪🇺🇬🇧 #RejoinEU (@ivorytoast28) reported

    @NatWest_Help How are natwest so incompetent? I've had an account a year and never yet had access to it. Everytime I log in to online banking it locks me out. So I call the number, wait on hold and hour, they say they have unblocked it and I go to log in and instantly it locks

  • dom_gilbert Dominique Gilbert (@dom_gilbert) reported

    @LloydsBank I’m confused. I’ve set up a direct debit on my credit card and this is not showing on my online banking for the account the money is being taken from (NatWest). But on your side it says the account has the direct debit set up. Help!

  • ibroxmassive Adam (@ibroxmassive) reported

    @RossMcCaff The NatWest one where she’s calling the adviser in bed. ‘In a few months we’ll be moving out’….how? How ******** is a chat magicking up £10k in saveable income for you to put into a deposit?

  • andemicael88 Baraket Andemicael (@andemicael88) reported

    @brad10groves @PleasantPedro7 @bet365 I'm with NatWest, is the technical issue with bet365 or the banks? Normally instantly

  • KazzC KC 💙 (@KazzC) reported

    @ManuPinteaux @BarclaysUK Don’t go to Natwest, my son works long days Mon - Fri, wanted cash from his account to buy a car, was told he had to give 24 hrs notice & provide evidence of purchase? when he said OK he would collect on Saturday, no counter service available on a Saturday!

  • saltybeachlady chocolate addict (@saltybeachlady) reported

    @MartinSLewis can natwest release my wages to my partner,I can’t leave my home as I’m ill,she has my ID her ID and authority note she’s a natwest customer,account been blocked,mobile in for repair,been online chat,no wiser! Mean neighbour won’t lend us mobile,we are desperate

  • maddisongordo mads (@maddisongordo) reported

    @ExpediaHelp Trying to book a holiday and every time we click on pay it says failed. Called NatWest they said the card isn’t blocked. Do you want our money or not?! Tried calling can’t get through. PLEASE HELP.