NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 02/28/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London, Croydon, Cranleigh and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sophiegalvinx soph 🐾 (@sophiegalvinx) reported

    @santanderukhelp my card was swallowed by a NatWest ATM and £20 taken out of account even though no money came out, can’t get through on phone and your digital chat service no one responds?

  • MrJamesKehoe MrJamesKehoe (@MrJamesKehoe) reported

    So, thanks to @NatWest_Help and their archaic banking processes, we have no money for the Easter weekend. #Natwest reverted back to no credits at weekends so with 4 non banking days I can’t access my due in funds until Tuesday. Does your bank do this? Time to change?

  • NickAKramer Nick from London (@NickAKramer) reported

    @NatWest_Help Ref the Mobile iPad App the transaction page has become cluttered and less useful. Can we have the option to revert to what it was before. I have been a NatWest customer for 50 years and appreciate Mobile/Online Banking. I would be happy to talk to your app team.

  • sers_ako Sers Ako (@sers_ako) reported

    @NatWest_Help He was calling NatWest Platinum line on 0345 6090453. He needs help getting a refund from a deposit paid to P&O Cruises which was originally cancelled due to Covid and now unable to travel due to cancer. Any help would be appreciated

  • CiderFork cider fork (@CiderFork) reported

    @BritishGasHelp @BritishGas @NatWest_Help Hi Natwest. British gas will be attempting to take money from my account, however they are refusing to provide any details of my energy usage due to "technical issues" which have lasted 2months. Can you block this theft?

  • MyGreyStudio My Grey Studio (@MyGreyStudio) reported

    @Se_Railway are you having issues with Amex payments on your website? Won’t go through. My NatWest payment went through fine. Spoke to Amex and they can’t see a problem

  • SarahLiversedge Sarah L - Platz (@SarahLiversedge) reported

    I have had the worst experience trying to sort out my mum & dad’s bank affairs @natwest_help NatWest bereavement helpline is terrible - so unhelpful - I am now nearly 4 months into this negative experience. It’s all just automated portals - no chance of speaking to anyone!

  • Madaboutbooks1 Mad about books (@Madaboutbooks1) reported

    @HalifaxBank Are the hours being revised? NatWest are 4:30 and Lloyds are 5pm. It's getting that we'll need to switch banks. 3pm mon-fri just isn't realistic. I'll just have to try and get someone to take her into branch while I'm working. Could you pass it along to look at opening hours tia

  • 701_hafsah Hafsah 🤎 (@701_hafsah) reported

    @mariyah_star @fatlma_s NatWest need to fix up what can I do

  • GinaSomani Gina Francis Somani, Victoria Frutti Limited (@GinaSomani) reported

    Assume the universe knows NatWest wasn't the graduate scheme for Gina Francis assume **** off