NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 01/25/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: Croydon, Cranleigh, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • mumsy_mary Mary Rees (@mumsy_mary) reported

    @NatWest_Help @EljonEljon We are having the same issue. 6 years and Natwest still haven’t paid an outstanding bill from a skiing accident claim. We can’t log in. What do we do?!?

  • CharLovesBlog Charlotte Loves (@CharLovesBlog) reported

    @NatWest_Help hi, please tell me why I should stay with NatWest when you "don't have counter service" on a Saturday... The only day off of a working week.... And I can't do what I need to do?????

  • wwwchrisg Chris Gwynne (@wwwchrisg) reported

    Natwest are leaches. Now they're done for money laundering. Not surprised. Shut the banks down.

  • HD2onPBdotcom Brian Corbett (@HD2onPBdotcom) reported

    @HfromHorley That's true, but hats off to NatWest's Old Fogey banking phone line, which is invariably answered in seconds (after 60 secs of mindless garbage) by staff who are very polite & helpful. The Pru, OTOH, are just as you say.

  • Serpico741 Serpico74 (@Serpico741) reported

    @dormouse881 @BBCNews NatWest bank has pleaded guilty to failing to prevent alleged money laundering of nearly £400m by one customer.

  • d171692b Andrew Thompson (@d171692b) reported

    @CEOemail I’m determined to keep annoying NatWest for the rest of my life. I appreciate that it probably won’t get me anywhere but I hope that others will see what they did to me and it might stop it from happening to someone else. You could just block my tweets

  • Gregory_Kershaw Gregory Kershaw (@Gregory_Kershaw) reported

    With having a bank account as an essential in society burn natwest the latest proof that banks are awful, is there a bank that isn't guilty of profiting off fossil fuels or money laundering? #genuinequestion

  • BabyShoreditch shoreditchbaby (@BabyShoreditch) reported

    omg NatWest just plead guilty to allowing fraud omg 😭 wtf is going on wit the UK

  • HMaester Howard Morland (@HMaester) reported

    Amanda @NatWest Chippenham branch gave excellent customer service today. Could not have been more helpful dealing with a request for assistance. Thank you

  • SoHoMu_ Woha (@SoHoMu_) reported

    @peterproperty If house prices come down, what would Nationwide, Lloyds, NatWest, and Santander think about that as the top 4 mortgage lenders to middle England. Probably have lobbyists working v hard to keep the prices (and their loan book) up