NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 03/09/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomCroydon Login
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCroydon Website
United KingdomCranleigh Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • emerald1910 Edmund O'Leary (@emerald1910) reported

    NatWest in Epsom were ever so helpful swapping my Northern Ireland issued bank notes for Bank of England bank notes without any fuss. Banking as it should be. Barclays Bank in Epsom should learn from this. I was very disappointed with the service earlier, @NatWest_Help.

  • Cable2Lucy Lucy Cable (@Cable2Lucy) reported

    That was an interesting journey down the rabbit hole. We are being forced to use smartphones because I can't unlink my natwest account from the mobile phone app. The transactions are continuously asking for verification by mobile app. This time MIB are not ******* with me,

  • Natashacocozza_ Natasha (@Natashacocozza_) reported

    @o_ilir @jdrwilcox I’m getting that number from graduate schemes that are advertised in my area (Manchester) I.e civil service, RBS/NatWest, Ford, various Tech companies - all dependent on the nature of the role of course. But doctors are highly skilled and intelligent people

  • melon502 melon50 (@melon502) reported

    Katie Morley says NatWest is top of her Scrooge list, but when you want to share a problem she is nowhere to be found!

  • TheJimFennell James (@TheJimFennell) reported

    @RBS_Help as a member of the public and ex employee I'm shocked an appalled by the customer service I've received. 5 day SLA that is now on its 17th day without a response..apart from a system driven text....I have names (at RBS natwest) ill keep private for now.

  • ItchDas Itch (@ItchDas) reported

    @Natwest @NatWest_Help As a vulnerable customer i have no card, no assistance and I've tried calling to report more #Fraud my account has been ignored and you just ignore people with disabilities. It's a joke, why don't you help me?

  • rubyandjoshua Russell Leney (@rubyandjoshua) reported

    @NatWest_Help Hi, I had a text from NatWest on Monday saying the limit for the Digital Saver account has been increased from £1,000 to £5,000 but the extra money I’ve transferred has just been returned to my current account. Did I misunderstand? Thanks for your help!

  • badgerous111 Digby Badgerous (@badgerous111) reported

    @NatWestBusiness @NatWest_Int @NatWestGroup trying to steal £36k, trying to make out the customer was in the wrong. If he didn't threaten to block your branch with concrete blocks, you would have succeeded. Shame on you. This is a huge red flag. Avoid natwest.

  • morevisual MV Book Cover Design (@morevisual) reported

    @Xero I'm having trouble renewing my Natwest bank account, everytime I click renew it keeps going to a page with 'Sorry, something went wrong' I've tried different browsers still have the same problem.

  • CarrollsClobber Carrolls Clobber (@CarrollsClobber) reported

    I've been putting off trying to track down my pension details from previous employers for ages. Turns out with about 30 minutes work and a few phone calls to the the companies that hold the policies, I've managed to move 3 to my Natwest Investment Fund, over £20k worth.