NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 01/27/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: Croydon, Cranleigh, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • rugby_ap A-P (@rugby_ap) reported

    Austin Healy down his local NatWest tomorrow asking to ‘open’ a ‘you tube’ account.

  • geoff62132300 geoff (@geoff62132300) reported

    @NatWest_Help David . No I was told that a fraud manager would call me ‘today’(yesterday) or ‘tomorrow’(today). Ive banked with natwest for over 20 years and yet im treated like a thief. Its an appalling way to treat customer

  • chrisdugdale Chris Dugdale (@chrisdugdale) reported

    I feel like the level of incompetence that I have experienced recently with Natwest Bank has set a new record. Wow. I am utterly disappointed with your severe lack of customer service and basic decency.@NatWestBusiness @NatWest_Help

  • marieolding75 marieolding (@marieolding75) reported

    @The_JamesJordan I doubt it just called NatWest the advisor still working from home and they are closing all local branches!!! @NatWest_Help it’s a disgrace

  • SidFletcher Sid Fletcher (@SidFletcher) reported

    @SteveKillen9 @max8_elle Look like a pair of NatWest customer service bods. These people are just foot soldiers bleating the script out.

  • KarenSticher Karen Sticher (@KarenSticher) reported

    @NatWest_Help Frustratingly a DM advised me to speak directly to NatWest's Application Support team via "Chat to Cora", which was a waste of 30 mins as they told me they would only help my partner, not me, despite it being my ID NatWest's DigiDocs has a random issue with. #PoorCustomerService

  • kylemossman2811 Kyle mossman (@kylemossman2811) reported

    @natwest log on into online banking using a card reader, go to pay someone and then have to go onto the actual mobile app to approve. What a load of bollocks when you've just been through all the security to log into online banking. Next up to the **** show blood signatures!!!

  • notsosexintheci NotSoSexintheCity (@notsosexintheci) reported

    One of my bank cards declines for *ALL* online purchases, and has done for months. Natwest can’t/won’t fix the issue and has so far blamed: • GoDaddy • Argos • BT • Asda • Tesco • Me • Santander

  • jjenniejo Jennie O'Neill (@jjenniejo) reported

    @natwest BEREAVEMENT TEAM Sadly, the response to my DM is very robotic. No personal assistance and simply sent links to upload or complain. VERY POOR PERSONAL SERVICE

  • whereisedm Ed Magee (@whereisedm) reported

    @NatWest_Help shocked and appalled I can’t order and pay for foreign currency via telephone and can’t pick it up at a local NatWest branch in Camden but have to go to Wood Green - this is a terrible service for your customers