NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 01/14/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: Cranleigh, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • zoefamily2 Zoe Family (@zoefamily2) reported

    @NatWest_Help I just want to remortgage on a more expensive fix can’t believe I’m saying that but it @bankofengland raises rates to 6% or more next June I won’t able to afford the payments !! If NatWest opened up the time frame to remortgage from 3months to 9 months then I might save our home!

  • thetowerofcell Wayne (@thetowerofcell) reported

    @NatWest_Help the natwest app is not working

  • Richard39010337 Richard Powell (@Richard39010337) reported

    @NatWest_Help Does anyone work at NatWest customer support? Been trying to get through on the phone for 2 hour to talk about my Mums Power of attorney.

  • AutisticGuide Ⓥ∞🧠Ⓐ⟭⟬🔮 (@AutisticGuide) reported

    Don't get a Natwest account if you're disabled - their policies are ableist, erasing, and cruel, as are their staff. They lie about dispatch times for new cards. They lie about helping you with various banking issues and just send you on a Merry Go Round of abject frustration.

  • OrderOfTheDitch Alexander (@OrderOfTheDitch) reported

    @BigMarkyB @staylorish @KennyFarq NatWest (formerly RBS) have said they would relocate their HQ to London. BAE would move their shipbuilding outside Scotland. For some companies Scotland’s market would be too small to service if the trading situation was different from how it is now.

  • itskieranrhodes 𝑲𝑰𝑬𝑹𝑨𝑵 (@itskieranrhodes) reported

    I am blown away by the service that I have just received… and I thought I was more mind blown by the fact that one of @NatWest_Help customer advisors advised me to apply for a £2,500 loan. I was just contacted by NatWest’s complaints department… read that again. “Complaints…

  • MEdmondsLondon MEdmondsLondon (@MEdmondsLondon) reported

    @NatWest_Help Hopeless service as usual from NatWest - impossible to get through. Biometric approval not working - blocked from new transactions. Help please!

  • sharonm97929681 sharon murphy (@sharonm97929681) reported

    @NatWest_Help NatWest Holloway Road 1 cashier & 1 customer service staff, queues out the door 20 min wait & nowhere near what’s going on?

  • Rebecca_Faye92 Becca❤️ (@Rebecca_Faye92) reported

    So according to Natwest, the average first-time buyer deposit in the UK is £44,294 I’m sorry, what the actual ****?!

  • NormanB47489009 北京包养天津包养石家庄包养长春包养吉林包养沈阳包养哈尔滨包养大连包养唐山包养邯郸包养保定包养学生 (@NormanB47489009) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.