NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 01/15/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (26%)

    Login (26%)

  3. Transactions (20%)

    Transactions (20%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: Croydon, Cranleigh, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ra2alghul razalghul (@ra2alghul) reported

    @NatWest_Help hey natwest why are your call agents asking for my card details , my sort code account number and the 3 digit pin This is from the fraud prevention call team Wtf ....

  • Jay1trader Jay (@Jay1trader) reported

    @goldengreek8 @TheLongerGame No need for placing, talking shite. They sold mortgage portfolio to Natwest earlier in the year to help with liquidity and MREL requirements

  • Moxhey Maureen Wilson (@Moxhey) reported

    Anyone else have problems contacting NatWest 24/7 Homecare Emergency Services today? Complete shambles!

  • jbthebrand Jon Burrell (@jbthebrand) reported

    Hey @NatWestGroup, it looks like you’ve stolen my pension money, and your pension admin team is flatly refusing to help. Does anyone at NatWest care enough to at least try to help?!

  • back2mani P (@back2mani) reported

    Not being able to access your account with your bank is sick natwest losing it

  • Mark11980 Mark Ross (@Mark11980) reported

    @NatWest_Help I’m trying to pay £500 from my ‘Select account’ into my @HalifaxBank ‘kids monthly saver’ and everytime the NatWest screen says ‘paid’ then the money bounces back …. Whos at fault and how do I fix this?? #Help

  • WonIanLees Ian Lees (@WonIanLees) reported

    @IFAMagazine I have found the banks to be the casue of the problem through Corporate Negligence, personal greed, lack of commitment and failures to meet their statutory Duty of Care EG Sir Howard Davies and Alison Rose who refuse to release my funds held in RBS Natwest.

  • Shuvlarse Paul Shulver (@Shuvlarse) reported

    @HSBC_UK Just switched to you from Natwest today. None of my cards are working. Can't login to the app as you've not sent me a pin. How can I fix this yesterday because I need money to live. Thanks.

  • 392203929z Jacob (@392203929z) reported

    @NatWest_Help your customer service is crap!! I am leaving you!! You have taken a payment out twice of my bank, so now I am down half my money!! I’m moving to Santander!! Would not recommend NatWest to anyone!!

  • struzza83 Name cannot be blank (@struzza83) reported

    @NatWest_Help I asked for transaction list to be sent to my inbox last week. You ignored it, reminded your advisor and all he said it will be done in 2 days. I need it for tomorrow and you do not even feel sorry about that. Dreadful customer service NatWest! Why do we pay account fees for?