NatWest status: access issues and outage reports

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  💙 Stacey Killon (@beady_stace) reported 8 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

• 
  Bert (@XBerts) reported 9 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Miguel Viegas (@miguelagviegas) reported 29 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Joanne Timms (@LdnCinders) reported 38 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  nadia holmes (@nadiaholmesx) reported 38 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 45 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Jack Head (@JackHead95) reported 46 minutes ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

• 
  Geoff Whitehouse (@ByGeoffW) reported 57 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stevie K (@the_k_bizzle) reported 9 minutes ago

  @NatWest_Help Hello! 👋 Hope all is well in Natwest towers. I need to give my employer my branch info, It was Prestwich, which closed, now its Cheetham Hill which is closing. I was told I can use the Bolton Service Centre but thats closed. Is it Chatham or Head office? I give?

• 
  Daniella (@JupitorsL) reported 10 minutes ago

  @ZackPolanski Never mind me just down voting the community notes that are willfully ignoring the very valid point. It you got arrested for running into NatWest and smashing up their display, charged for it, then got done for robbing the bank later with no jury or due process you'd kick off.

• 
  AUDS 🇨🇩 (@stackscobain) reported 13 minutes ago

  NatWest done bits with this new pots feature in this recent app upgrade 🥲👏🏾. They still have a few tweaks they gotta make (setting up standing orders and renaming pots without having to close them) but they have a customer for life in me I fear 🥲🥲🥲.

• 
  TJ (@FreeSpiritTJ) reported 14 minutes ago

  @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..

• 
  🌓caleb🐁🧛🧛 MERCH STORE OPEN🧛🧛 (@m0mento_) reported 21 minutes ago

  @satsumchi the banking hub in town has a natwest rep in on tuesdays that might be able to help figure out what the problem is if u cant get it sorted online xx

• 
  Tommy P (@TomPowell6742) reported 21 minutes ago

  @stephenpollard Tesco/NatWest comparison assumes all businesses are the same. But Rail is a natural monopoly and already depends heavily on the state. It's a question of public service versus commercial service. Rails different as passengers can't switch provider in any meaningful sense.

• 
  Fordy (@Andyfor03298768) reported 22 minutes ago

  @NatwestB @TunnelGuruVPN NatWest bank Bedford, what a shower of ****. Me and my Mrs have banked with this lot for 30+ years and we cannot even take our own cash out in large amounts! Twice we had meetings totalling about 4 hours and they ask the same questions and we answer every one but still no cash.

• 
  Erin 🍉 (@anon_alice_) reported 24 minutes ago

  @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx

• 
  puristini (@jurisdoctrine) reported 25 minutes ago

  Emails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.

• 
  Lyn Hamilton (@LynHami27606202) reported 26 minutes ago

  Anyone else having problems with their NatWest Banking App following the last 2 phone updates? Last time I had to phone NW and they said they had others saying the same. I had to delete and reinstate my APP. I had an update last night and now can’t get in my NW Banking APP again