NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 01/28/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (27%)

    Login (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: Croydon, Cranleigh, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Km95987204 Kyria (@Km95987204) reported

    Have lost so much money and can't proceed with my visa without this letter. After over 20 years with Natwest I'm absolutely devastated. Please help.

  • clotimms Chloe Timms (@clotimms) reported

    @WingQuaffle @NatWest_Help @audibleuk No one has been able to resolve it for me sadly, not Natwest or Audible. I've had to borrow a family member's card. Sorry you're going through the same. It's terrible service from both

  • goodnamesgone_ K (@goodnamesgone_) reported

    @NatWest_Help 2/2 this is the answer and it was merely NatWest updating details on their end, but I obviously wanted to check. Cora advises me to check my details on online banking but I don’t have access yet. Would the confirmation only have been sent to my new email or should I be worried?

  • TheProspectsGym Mikardo88 (@TheProspectsGym) reported

    @faisalislam September 15th: NatWest 5 year fix 60% LTV cheapest mortgage rate 3.59% October 10th: NatWest 5 year fix 60% LTV mortgage cheapest mortgage rate 5.24%. Energy crisis, now mortgage time bomb. Not much to feel cheery about these days!

  • joanne_e_f JoanneEF (@joanne_e_f) reported

    I know Cora, the NatWest AI bot is trying to help me but I just want to talk to an actual human being Mark my words, the robots will take over and it won't end well whatever Asimov and his laws strive for

  • jamsey55 Jim (@jamsey55) reported

    @BBCNews NatWest we have a problem

  • izhamidix 🌹izhamidi🌷 (@izhamidix) reported

    Not me waking up excited to buy some new fancy household appliances only to have all my purchases rejected, only to check my bank account to find my credit card with a minus 6 grand balance on it. Only to call NatWest and find out it’s a glitch. I barely go out or spend much!

  • CherBea78562122 Cher Bear (@CherBea78562122) reported

    @MartinSLewis Doh! I just switched to NatWest to £175 after Christmas. Never mind I’m finding the service very good. My local branch rang me yesterday to check everything went okay! I didn’t realise banks actually still had people working in them!

  • TheProspectsGym Mikardo88 (@TheProspectsGym) reported

    @truemagic68 September 15th: NatWest 5 year fix 60% LTV cheapest mortgage rate 3.59% October 10th: NatWest 5 year fix 60% LTV mortgage cheapest mortgage rate 5.24%. Energy crisis, now mortgage time bomb. Not much to feel cheery about these days!

  • pdouglas Paul Douglas (@pdouglas) reported

    @santanderukhelp I've been trying to call for days and I can't get through. I'm seriously thinking that my only option is to close my account and open one with Barclays or NatWest as it's impossible to speak with you.