NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 02/25/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (23%)

    Login (23%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London, Croydon, Cranleigh and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • elladickson Ella Dickson (@elladickson) reported

    @MrsDMaths I gave up on natwest after similar issue, kept rejecting photos but no reason. Hugely frustrating. Opened a Metrobank account for him instead.

  • NOELY1982 Noel O'Brien (@NOELY1982) reported

    @JimRoyale1 @Lavery8th It’s currently closed in swinton as he’s having issues with landlord he’s still got the one in walkden The one on the height is going on the row where NatWest used to be by the looks of it

  • jobrydon Jo Brydon (@jobrydon) reported

    @Pearkore It's completely bizarre. I spoke to someone from my old school who works at hsbc and she said that it's as simple as going onto the customer's account info and picking from a drop down menu. I've been to three different natwest branches since 2016 and nobody has managed it.

  • MrsZPanks Zoe (@MrsZPanks) reported

    @natwest absolutely rubbish service while trying to use my debit card abroad! No help when trying to contact you , I was asked if I could ask the hotel to change the way they took the payment!!

  • jepwainwright Jimbo (@jepwainwright) reported

    @NatWest_Help do you realise how ineffective and inefficient your help service is? One message an hour and changing customer service agent with each message is never going to resolve anyone's problems. Does no one from NatWest try your incompetent help service and then improve?

  • parentchain ParentChain I Support Boris! #BorisTheBoss (@parentchain) reported

    @Wouldbescouse @uk_sf_writer @NatWest_Help I agree! There were two NatWest banks that shut down near me. The closest is now 4 miles away and I have to pay a car park. Car park is expensive. Within 10 minutes of arrival it goes over £1.

  • annienon Vince Cole (@annienon) reported

    @CenterParcsUK Hi, I am trying to book a break with my NatWest debit card...but your website asks for payment authentication? NatWest have send me a fraud warning "never reveal this code" Should you be asking for payment authentication? Many thanks

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • NotesBytes NotesBytes (@NotesBytes) reported

    Customers withdrawing to NatWest and RBS accounts are now advised to make sure their account is open at all times. This is due to the group shutting down accounts.

  • mccoll_lorraine L McColl 3.5% 🏴󠁧󠁢󠁳󠁣󠁴󠁿 proud WASPI (@mccoll_lorraine) reported

    @NatWest_Help is there likely to be an increase in Savers interest rates any time soon? #BoE increases seem to achieved nothing 🤔🤔 #Natwest is offering £150 to new customers and as a customer of over 40 years I am not very happy - where is the Bonus of £150 for loyal customers