NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 02/15/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: Croydon, Cranleigh, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomLondon Login

Community Discussion

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NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • JUULESY Herr Jules (@JUULESY) reported

    @enuf_with_it @NatWest_Help I left NatWest ages ago for the complete disregard they showed me as a loyal customer. They need to go back to basics: an engaging service focused on the individual, relating the finer prints to their situations. In the 90s frontline staff were excellent. Then came the managers.

  • NotInTheShire Blink (@NotInTheShire) reported

    @KalsElaine How f*cking dare they challenge anyone wanting to get their own money out of the bank? I despise NatWest - complete shower of ****.

  • ShaneJa16905901 A J (@ShaneJa16905901) reported

    @DaveAtherton20 @NatWest_Help @Jw56012025 Natwest replacing all visa debit cards with mastercard, mastercard that signed up in partnership with the WEF to monitor your carbon footprint, what you are buying, how much you are buying and dare i say it....to possibly block your card if they dont agree with your spends 1/2

  • trindermon richard trinder (@trindermon) reported

    @PeterPoddy @NatWest_Help @MarianVasas Honestly at this stage its just better to transfer to a Santander account; they seem to support much more in the way of digital wallets (including Garmin pay). admittedly thats a shame, given I've been with natwest for over 25 years.

  • keirah Keirah Voice of truth VOT (@keirah) reported

    @Metro_Bank why aren’t you allowing me to make payments on the George website? I’ve had to use my NatWest account to make the purchase keeps coming up with start challenge

  • IshaTamae Isha_Tamae (@IshaTamae) reported

    @NatWest_Help How are we suppose to claim our CTFs when your verification on the online portal doesn't even work. Are we just expected to open a Natwest bank account when your website says we can claim our money even if we're with other banks? 19 in 2 months & still no money 🤔

  • KERRZZO Paul Kerr (@KERRZZO) reported

    @KalsElaine Why? Because of security concerns? Or are you suggesting a wider issue with NatWest’s liquidity?

  • RealLimerickMan Why are Political people idiotic? (@RealLimerickMan) reported

    @Perpetualmaniac I have a feeling NatWest have cashflow issues.

  • JanNewell6 Jan Newell (@JanNewell6) reported

    @Vivi44939724 @Christi77411315 WTF, it’s my money and I will withdraw cash if I want to. Natwest, it is none of your business why I want to withdraw cash.

  • stuartwidnes Stuart Scarisbrick 🇪🇺 #GTTO Rejoin (@stuartwidnes) reported

    @YesterdaysBrit1 My father banked with Westminster bank because there was one near his office. When I needed a bank as a student it had become Natwest so I took out an account with them. Still a customer through inertia.