NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 11/18/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (20%)

    Transactions (20%)

  4. Login (20%)

    Login (20%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login
United KingdomRedhill Mobile App
United KingdomTeddington Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Duker5 Conan Ingram (@Duker5) reported

    @terrybhunter @NatWest_Help There's definitely an issue with the app, you're not the only one, there's nothing wrong with my WiFi either, hopefully NatWest fixes it soon?

  • kevintpega Kevin Taylor (@kevintpega) reported

    Shout out to Mark at NatWest for great customer service this morning. Really helpful. Owned the issue end to end across departments and product lines, called back promptly with final resolution. Educated me on their processes so I would not have to call again. Excellent service

  • kaydpsycho Kaydpsycho (@kaydpsycho) reported

    Is NatWest mobile banking down ?

  • lucindarosey Lucy 🌸 (@lucindarosey) reported

    @V8Blaze @NatWest_Help I didn’t unfortunately, it’s been a week now. I rang natwest, they couldn’t help over the phone, went into the branch and was told to ring them?!The advice over the phone was to remove the feature but it doesn’t allow you until you have used it which I’m unable to do!!!

  • walker8888 MW (@walker8888) reported

    UK Banks Down: RBS and NatWest banking systems glitch Thousands of customers have complained they can't login to accounts or make payments via online apps within the last hour.

  • mphcoach Martin Haworth PCC (@mphcoach) reported

    @NatWest_Help iOS app outage this morning? Coming up with status message. Rebooted, closed app fully etc. help page says all good - but not #natwest #customerservice @natwest

  • maccath Katy Ereira (@maccath) reported

    @bamadesigner @jemjabella @NoseGraze Natwest were totally happy to take my USD income (Ltd company contractor) into account! They're the only mortgage lender that would, and I have my mortgage in my name only. So it can be done! If you need help, I can refer you to the brilliant mortgage advisor that sorted me out.

  • kateweb Kate W (@kateweb) reported

    > speak to someone else, who insists on taking me through security and asking for information about the issue, before telling me to "Search NatWest complaints" through Google. Awful, infuriating service, again. Have spent over an hour on the phone, now more time on the complaint.

  • felicityblackm1 Felicity Eva (@felicityblackm1) reported

    @NatWest_Help Hi, app is down like a lot of people are saying. Definitely a NatWest issue. Please update as soon as possible.

  • nutbush22 Nutbush (@nutbush22) reported

    @NatWest_Help morning NatWest, trying to get on the app and getting an error message? Service status page says the app is okay….