NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 12/18/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login
United KingdomRedhill Mobile App
United KingdomTeddington Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DanniGravell Danni Gravell (@DanniGravell) reported

    @NatWestBusiness @NatWest I would consider typing "natwest app" into the search bar on twitter. Its 100% a system error which needs to be recognised and addressed ASAP.

  • Vetty82 Yvette Johnson (@Vetty82) reported

    @NatWest_Help @jules_sandwell There are definitely issues!! I can’t log on. My phone updated last night to the newest iOS and now I can’t load the NatWest app

  • felicityblackm1 Felicity Eva (@felicityblackm1) reported

    @NatWest_Help Hi, app is down like a lot of people are saying. Definitely a NatWest issue. Please update as soon as possible.

  • Paul_Ainscow Shedly B (@Paul_Ainscow) reported

    @NatWest_Help @nixynoo82 @saz84 How can both Royal Bank of Scotland and NatWest have the same issue for thousands of people and they not know about it?

  • Katie08060741 Katie (@Katie08060741) reported

    Anyone else have an issue trying to get in natwest banking app and online one neither are letting me on @NatWest

  • spritex1 Paul Heald (@spritex1) reported

    @NatWest_Help Unable to log into the app, getting the same error messages as others are reporting. Definitely an issue on your side NatWest.

  • brownskinbabe_x babygirl. (@brownskinbabe_x) reported

    NatWest being down today is NOT what I need

  • spenny_UK 🌸💛Spenny 💛🌸 (@spenny_UK) reported

    @NatWestBusiness @Slacky4 @NatWest Deleting & reinstalling a banking app is hardly straightforward. If so many people on here are reporting the same issue its safe to say you have been “made aware”. It isnt an issue of just 1 or 2 people. Please resolve

  • fanfootics Fanfootics (@fanfootics) reported

    @NatWest_Help you are telling people there are no problems with the natwest app yet everyone who has the natwest app is telling you there is a problem! What on earth is going on! I havent been able to log in for over half an hour now

  • Slacky4 Chris Slack (@Slacky4) reported

    @NatWestBusiness @NatWest Already tried deleting and still doesn’t work. Seems a few people might have the “down” issue. Any other ideas please. Thanks for the speedy reply 👍