NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 12/24/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Login (18%)

    Login (18%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: Mitcham and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login
United KingdomRedhill Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • LockdownsNo No More Lockdowns (@LockdownsNo) reported

    @guardian NatWest is a truly rotten organisation - absolutely useless executives, clueless management & awful IT systems - how they are allowed to operate with their technology should be illegal - not surprised that these funds can’t be accessed

  • complainer1o1 mr.c (@complainer1o1) reported

    @NatWest_Help ok this NatWest banking app is doing my head in now every time I try using it get a service status page pop up and kicked off app getting really annoying now!

  • helfkndoes H (@helfkndoes) reported

    @AlohaKirstie @Barclays I recommend NatWest. Always had incredible customer service from them.

  • 777flyaway Cloud Surfer 💫 🇮🇸 (@777flyaway) reported from Sissinghurst, England

    @natwest Hi there , my app isn’t working atm .. any ideas when it will come back online please ? #natwest

  • Samuel_Daram Samuel Daram 🇬🇧 (@Samuel_Daram) reported

    @MarkReeve85 @teenievegas @NatWest_Help Mark, so it is not just my Natwest app that is not working. #Natwestmobileapp #Natwestbank #Natwesterrors

  • BowdlerBarrie Barrie Bowdler (@BowdlerBarrie) reported

    @lisakingpink @NatWest_Help Both NatWest and RBS Apps down but no info on status page!! Come on guys get your act together.

  • Samuel_Daram Samuel Daram 🇬🇧 (@Samuel_Daram) reported

    @teenievegas @NatWest_Help Natwest mobile app not working! Anyone else having the same problem today on 7May22? #Natwestapp #Natwestouttage #Natwesterror

  • jsscbly Jessica Bailey (@jsscbly) reported

    Can anyone help, my Ukrainian friend registered with Natwest b and has a 3 uK SIM card, but phone still thinks she is in Ukraine and won't let her down load the online banking app @NatWest_Help @ThreeUK

  • nosajco Soso 🌻 (@nosajco) reported

    @BowdlerBarrie @lisakingpink @NatWest_Help RBS app is working for me on Apple iOS. Family members having the Natwest problem on Samsung/android

  • David_Evershed David Evershed (@David_Evershed) reported

    @colinbrazierGBN NatWest staff seem more driven to persecute Clubs, Societies and Churches for money laundering than providimg a customer service.