NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 01/30/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (24%)

    Login (24%)

  3. Transactions (19%)

    Transactions (19%)

  4. Mobile App (16%)

    Mobile App (16%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: Croydon, Cranleigh, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Rainsbury_Net Stephen Rainsbury (@Rainsbury_Net) reported

    @jessphillips We had the same with my kids when they were in university. I sent the same amount each week, and every week the Coop bank stopped it. We swaped to Natwest and they stopped me using a card in a motorway service station, but let me spend 1.2K though my phone in one hit.

  • dto53 David Osborne (@dto53) reported

    @Morrisons Told by customer service that cancellation of order was not their fault. Told it was NatWest at fault. Explained order for elderly housebound relative but operative sticking to script - not our fault so tough.

  • saidbhin SaidbhinFrank (@saidbhin) reported

    Just had my call cut off, after being on hold for 46m - I'm working overseas and cannot afford to have my credit card blocked No response from Natwest

  • Alan98410060 Alan (@Alan98410060) reported

    @NatWest_Help hi, I switched to NatWest on 7th March but haven’t yet received my £150 bonus. Can you tell me when it might be paid? Was the main reason I switched because it will help with upcoming expenditure. Thanks.

  • SomeLikeItRita Rita Lobo (@SomeLikeItRita) reported

    @humourscript @Barclays I'm so sorry this has happened. Not sure if it's helpful, but Natwest has an emergency cash service that lets you withdraw some cash using your phone app. Not perfect, but hopefully you won't be stranded.

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help The problem isn’t with my name, bank account or postcode. The problem is with the Natwest app on iOS. A recent update broke the app and now I’m lucky if I can log in twice a day due to “some kind of error”.

  • kSJ5BKLKuPUiMOY گُم در سَر (@kSJ5BKLKuPUiMOY) reported

    @NatWest_Help My accounts are frozen since yesterday. I spoke to few people and they all say we can’t help and someone will call you! My 4 months old baby can’t wait for his formula till that mysterious guy decides to call me. #natwest #CustomerService #complain

  • leannesturrock Leanne (shop small! thenewaesthetic.co.uk) (@leannesturrock) reported

    Both businesses are trying to push us back in the direction of the other - @AskPayPal say it's up to @NatWest_Help to fix & vice versa. Klook are clearly in the wrong, acting unethically; why are PayPal/NatWest allowing them to get away with it?! Case reported to @CMAgovUK

  • SarahDowlingFox Sarah Dowling (@SarahDowlingFox) reported

    @MsWalke63125014 @NatWest_Help @MartinSLewis Omg that’s terrible over a year!! This makes me worried for my son to get his. No one answers the phone and NatWest can’t help with CTF. So bad. We need to escalate this to the Ombudsman this isn’t good enough.

  • andrewb08977043 andrewbrookes (@andrewb08977043) reported

    @THESuperJenn @rickygervais @netflix Well what did happen to me is went into barclays no problem, then went into #natwest and just wanted to get served. Some idiot said there's a ******* q code to get you into the queue using your phone- i said i don't do apps - i'll show you she said. Lucky i didn't head butt her