NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 11/11/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Website (17%)

    Website (17%)

  5. Withdrawals (8%)

    Withdrawals (8%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login
United KingdomRedhill Mobile App
United KingdomTeddington Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • BREDRIANO Bredriano (@BREDRIANO) reported

    @NatWest_Help Hi, could anyone please answer to my simple question? Is this a normal practice from NatWest to send CD’s to their customers home? Yes or No. I do not think having my name or bank details will help you to answer my simple question.

  • Paulmh5 Paul Hughes (@Paulmh5) reported

    @NatWest_Help Is fraud not important to NatWest anymore? Tried to report a fraudulent transaction on the stupid chatbot and to 4 different people on the phone and no one seems able/interested to help.

  • James_MRThomas James Thomas (@James_MRThomas) reported

    @NatWest_Help now entering my *third* day of trying to speak to someone on your Credit Fraud team on the phone. Hours spent waiting on hold, significant inconvenience to me and a complete absence of customer service - starting to wonder why anyone is still banking with #Natwest

  • Rich_Salisbury Richard Salisbury (@Rich_Salisbury) reported

    @NatWest_Help hi, trying to send a balance transfer to from a credit card to my NatWest credit card in the app but it keeps saying “something went wrong please try later”. Is there an outage?

  • NathanDockray Nathan Dockray 🐍 (@NathanDockray) reported

    NatWest might be the worst customer service company I’ve ever used… all I want to know is if my new card is being sent or not. 5 hours later… @NatWest_Help

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @Natwest, I bank with you and have another bank account with another bank, I want to bring all my direct debits to my Natwest account but want to keep my other bank account too, can I use switch service to do this?

  • sfm666 scottM (@sfm666) reported

    @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money

  • GxTanKx Tanyax (@GxTanKx) reported

    Natwest must be trying to **** with me😭😭😭😭 I transferred a huge amount of money out of my savings account into my current account but it’s disappeared😭😭 then I tried doing a smaller amount and that’s disappeared too😭😭 what on Earth is happening, ill actually cry

  • BREDRIANO Bredriano (@BREDRIANO) reported

    @NatWest_Help Hi Lauren, thanks your reply. I would like to know if this is normal for NatWest to send CD’s to their customers. I’m not sure how my details would help in this matter.

  • SayNoMore33 Hi, My name is Joe (@SayNoMore33) reported

    It's just taken me 40 minutes to set up a new standing order to pay a monthly bill. Natwest make you jump through all these hoops including a biometric scan. I just want to watch Naruto! I can't be ****** with all this adulting ****