NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 11/21/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Mobile App (13%)

    Mobile App (13%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login
United KingdomRedhill Mobile App
United KingdomTeddington Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • collinsemma17 Emma Collins (@collinsemma17) reported

    @KingBobIIV @NatWest_Help Absolute abominable service from NatWest Child Trust Fund. 🧐 you should be ashamed.

  • OllieClegg8 Ollie Clegg (@OllieClegg8) reported

    @NatWest_Help the Natwest app is not working, when trying to log in I get an error message saying "Oops, we've had to log you out of the app, please login to complete your request" however, I have restarted my phone, checked for updates, closed the app and attempted to re-login.

  • andrew10612 andrew106 (@andrew10612) reported

    @teaforpterosaur I pretty much only like the Gherkin and the Natwest Tower, that cheesegrater thing is terrible and blocks the view of the Gherkin from the west.

  • James93325014 James (@James93325014) reported

    @NatWest_Help I am trying to find a NatWest credit card email address so that I can send pdf Chargeback claim letter. Any help at all please? Cora chat is not working at present.

  • EmmaJaneBreward Emma Breward (@EmmaJaneBreward) reported

    @MartinSLewis When @NatWest agree they can see fraud on your Grandma's account, admit they're liable to reimburse but then say they can't even investigate officially because your Grandma has dementia and lacks the mental capacity to make decisions! Help!!

  • GoonerTimes Franco Afc (@GoonerTimes) reported

    @Holdburger No once you book a rate it will not go up but will go down if rates go down. Also NatWest has no 5 year deal at that rate. Dm me for more help

  • springingfree Burryanne (@springingfree) reported

    @NatWest_Help @NatWest APPALLING TREATMENT of a 92 year old who has lost her husband and been a customer of yours for over 30 years. A formal complaint has been raised but we are moving banks. This is the Rugby branch by the way - absolutely zero customer service.

  • mehuljadeja mehul jadeja (@mehuljadeja) reported

    @HSBC @HSBC_UK @NatWest_Help I have been asked to provide a certified bank statements. In other words certified by bank. I bank with both hsbc and natwest. Which branch i can get them certified? Because all rhe branches i ve been to refuses to provide this service.

  • TrueZero23 TrueZero23 (@TrueZero23) reported

    @Hu_barts @ClaiireBarker @BigIssue Fellow Natwest customer here. I also use Online Banking. Never once had to do that. When I lost my card and needed to change my address to have the new one sent to me directly, the most I had to do was provide some form of identification and 2 proofs of my new address. (1/2)

  • HayleyWillz46 Hayley (@HayleyWillz46) reported

    @MartinSLewis @MoneySavingExp We've just saved ourselves £114 a month by switching from Kensington to NatWest, we are on help to buy, we were given £500 cashback for switching, this was however swallowed up with legal fees and still had to pay another £300 out of our own money.