NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 02/21/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (36%)

    Website (36%)

  2. Login (24%)

    Login (24%)

  3. Transactions (19%)

    Transactions (19%)

  4. Mobile App (19%)

    Mobile App (19%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London, Croydon, Cranleigh and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • abbotsgrange_b Abbotsgrange Barn (@abbotsgrange_b) reported

    @NatWest_Help Now over a month and still no action from @NatWestGroup my daughters has no money and is owed her trust fund ISA of £5000 beware please don’t bank with NatWest. Head office can’t or won’t sort out issues. #failure #DontCare @MartinSLewis any help please advise. 🤯

  • Tedtalks13 Teds (@Tedtalks13) reported

    illegally logged my natwest app out on the mirror muppet issue

  • Simon_G_J Simon James (@Simon_G_J) reported

    @NatWest_Help is the NatWest banking app down? I'm so pleased that I carried on with a bank that is stuck in the last decade...

  • mortgagecabbie Mortgage Cabbie (Paul Buck) (@mortgagecabbie) reported

    @GreenBadge4 I have a business account with Mettle (part of natwest) and they offer free access to FreeAgent which is authorised software for MTD. Mettle has no minimum balance limit, unlimited transactions per month and can pay in upto £500 cash per day via post office with no charge.

  • VMcH79 Vanessa McHugh (@VMcH79) reported

    @DraytonManor can you confirm you have a site-wide issue accepting natwest debit cards? I have just been told this by your reservations dept and this will cause huge issues with our stay if so, we dont have cards for any other bank.

  • ZEN0183 ZEN (@ZEN0183) reported

    @MartinSLewis NatWest since 2004 for current account. Really like their service, app is excellent

  • reallymatesake Ade (@reallymatesake) reported

    @ZetecZombie @NatWest Pissed with it, mate. Signed up for new wifi sim, is cheap, and works for this place for now. They **** it up, and send it to old address, and when I ask for a replacement, she sends out a free sim, not the **** I'm paying for, cos she can't understand me. Hi, I'm Jane, my arse.

  • Carolin31152898 Caroline (@Carolin31152898) reported

    @NatWest_Help absolutely shocking service from NatWest my 85 year old Dad struggling to make a payment with his debit card gets a 45 minute grilling from your fraud department gets told your all clear and guess what his card still doesn’t work 😡😡

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported

    TotallyMoney says that a customer shifting an average interest-bearing balance - £3,002 - along with a typical 3.5% fee to the leading Natwest offer could save £1,568 compared to what they may have paid. It adds that almost one in two credit card customers are paying interest on

  • RefugeesGB Centre for British Refugees 🇬🇧 (@RefugeesGB) reported

    @sophielouisecc @Barclays Switched from Barclays to NatWest, they're alright, app is decent, been with them a long time and they offer me a big overdraft and line of credit with interest free transfers. Not much in the way of rewards but never had any particular problems with anything that's come up.