NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 02/16/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: Croydon, Cranleigh, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Harry_W25 Harry🌹 (@Harry_W25) reported

    @makingafire The NatWest advert that features it has quite literally broken me

  • 9codeconsults 9Code Consultancy (@9codeconsults) reported

    @ohmydoshUK 2/2 being able to cash out to Revolut accounts, gave them a Natwest account and they stated they had paid it out. This was over 11 days ago, I open a ticket and they stated 'BACs Transfers can take 2-3 working days' have they done the math on that? @ohmydoshUK sort it out.

  • OMissyAngel 🐝 🌸 🌲 Tracy Bennett 🌲🌸 🐝🇺🇦🇬🇧🇪🇺 (@OMissyAngel) reported

    @NatWest_Help hi, I had a message today to say my account switch from S123 to NatWest is complete. My S123 balance has transferred over to NatWest but the direct debits haven't. Where have they gone???? Help!!!

  • AAHJR Alexandra Maddocks (@AAHJR) reported

    @NatWest_Help nearly 3 weeks now I have been trying to register a POA. Your smart forms don’t work. It’s impossible to speak to anyone and the webchat is useless. My local branch has closed down. This is shameful service NatWest. A great lesson to never bank with you.

  • christinetitley christine anne title (@christinetitley) reported

    @natwest i recently had to complete an ID confirmation on line. Just saying , i cannot see anything without my glasses on so found it impossible to complete the photo section ! Maybe adjust the system ?

  • ZackDean7 Zack Dean (@ZackDean7) reported

    @NatWest_Help Hello there. I've finished an application to switch my current account to Natwest. Today i received an email saying i have mail in my mailbox and that i can access it via the app or online. I can't login to the service since i don't have a customer number etc.

  • BaronMerah BaronMerah (@BaronMerah) reported

    @NatWest_Int Such a joke. Ask Cora is a nightmare. Which bank relies on a debit card for online transactions, can forget to send one to its customer? WHICH bank that disabled your account 2Xs after verification of details? NATWEST International.

  • 9codeconsults 9Code Consultancy (@9codeconsults) reported

    @ohmydoshUK 2/2 Revolut or Monzo banks, so I gave them a Natwest account, apparently cashout takes 2-3 working days. This was the 3rd, it is now the 11th with zero pending payments into my bank

  • Toni0307 Toni Moore (@Toni0307) reported

    Hi I belong to the NatWest premier black and I am disgusted with the service trying to get through to someone and being hung up on, then having to wait another half hour till I get through to someone else, after having a meeting with our manager 6 weeks ago +not hearing anything

  • PeterEbling Peter Ebling (@PeterEbling) reported

    @NatWest_Help natwest app not working properly. Cannot approve transactions. Tried several times without success.