NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 03/25/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (27%)

    Login (27%)

  3. Transactions (25%)

    Transactions (25%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: Hounslow, London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Transactions
United KingdomLondon Transactions
United KingdomCroydon Login
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCroydon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieN51176215 Jamie N (@JamieN51176215) reported

    @Barclaycard Barclaycard website, I used a friends Natwest card to make this months payment and transferred them the money. However I will either need to change banks or credit card companies if this isn't sorted out from one side or the other.

  • stuafcb Stuart Bramley🍏🇪🇺 🇺🇦 (@stuafcb) reported

    @NatWest_Help @decappeal I can't believe that an organisation the size of NatWest is offering these people an account but not recruiting anyone so that they can speak to someone in their own language to get support with it.

  • JitenVarsani Jiten Varsani (@JitenVarsani) reported

    HELP! Trying to submit an application to NatWest but keep getting an error when trying to create the illustration. Does anyone know of current issues?

  • Reziir Taziir Sunspeaker (@Reziir) reported

    @NatWest_Help @NatWestGroup Please merge Natwest MyRewards and membershipbenefits sites and add SMS one time passwords. Sign in experience is awful, 3 passwords then locked rule is stricter than Fort Knox. Plus, the sites are not user friendly and do not feel like benefits

  • Hiro1984UK Michael (@Hiro1984UK) reported

    @NatWest_Help Hi Cathy. No VPN but I do use AdBlock Plus. However the issue has occured on my local councils' payment platform - a site which I've got whitelisted. Having spoken to them it seems I'm not the only Natwest/RBS customer experiencing problems specifically with Chrome.

  • thealmightyflop Chuip maarty™ 🐈 (@thealmightyflop) reported

    the exciting gamble of whether i should accept paypal's awful exchange rate or pay in dollars and hope that natwest's isn't as bad

  • JoeStephenson96 Major Charles Cockle Man (@JoeStephenson96) reported

    @MattChReport I am with NatWest actually, but I'm an honest salt of the earth working man and do not have a phone

  • JoshAHobbs Josh Hobbs (@JoshAHobbs) reported

    Smarterscout got me all fired up. Sent some sweaty messages to NatWest’s customer service bot because it couldn’t understand I was telling them my debit card wouldn’t register for Apple Pay on my new phone and kept telling me they couldn’t find any declined transactions

  • sbdetweets Sean Brightman (@sbdetweets) reported

    @bazzacollins On the opposite coin, under no circumstances would I ever recommend Natwest for anything. They cost me about £6000 last year in trying to remortgage for our new house. 'We're here to help during difficult times', like f*** they are!

  • Hiro1984UK Michael (@Hiro1984UK) reported

    @NatWest_Help It does different things depending on the site. The Council payment page just returns an error saying the payment failed. Royal Mints website (their facebook page suggests LOTS of Natwest customers having issues) also just reports an error message. Other websites just time out.