NatWest

Is NatWest down in Leatherhead, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 12/03/2025 07:45

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (17%)

    Login (17%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomSouthwark Login
United KingdomRedhill Mobile App
United KingdomTeddington Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Terry01824970 pensioner getting older (@Terry01824970) reported

    Lidl Mablethorpe strike again refused my natwest card and their card readers are natwest owned so went to ATM at the coop and no problem trolly full of frozen food I have not shopped there for the last year due to rude staff member but this time it was the wife using my card

  • MistakeAcademic Academic-Mistake (@MistakeAcademic) reported

    @HalifaxBank why on earth do the cards you issue keep dying ? this is 3rd card just this year and it does nothing but sit on my desk next to my computer, no reason for it not to work, sick of this ****, will be moving my wages into my natwest or HSBC as of this week.

  • TonyPhatt Tony Tony my little pony (@TonyPhatt) reported

    @ClimateWarrior7 I might take a **** in the nearest NatWest and see if they'll write off my credit card debt.

  • BUFFYANGEL47 JANE BROOKS (@BUFFYANGEL47) reported

    Minutes and saw two customers served on two manned counters. I don’t understand it, We use Halifax and Lloyds and it normal service. At NatWest you feel like they make it as difficult and time consuming as possible for daring to want to do something in person. I’m helping her

  • bparsia Bijan Parsia (@bparsia) reported

    Ok. Another note from NatWest telling me my mortgage rate has gone up. Now 5.25% (I started at 4%). Thank goodness I have a offset mortgage with a full offset. I’ve long been puzzled by the ubiquity of variable rate mortgages in the UK. A “fixed rate” tends to fix it for 2 yrs.

  • sssamuelrd samuel rd (@sssamuelrd) reported

    how mad that I was scammed out of £400 and neither @PayPal nor @NatWest_Help can help me whatsoever. @PayPal because I was told to pay via 'friends and family' (apparently no buyer protection if so) and NatWest because it was a direct debit payment via PayPal? Make it make sense

  • MOLLYBRUSH1903 Elizabeth (@MOLLYBRUSH1903) reported from West Bridgford, England

    @GeorgeMonbiot Not Vodafone but had a bad experience during the whole Power of Attorney procedure. I felt that nobody really cared and it was very low priority. Have had apology and compensation from NatWest and Phoenix Life but there will be many who just put up with this shoddy service

  • Elliot0403 Elliot 🎮 (@Elliot0403) reported

    Wish wankers would stop hacking me and setting up purchases using my card from the play store!! 😡 I have it set up where my bank has to send me to approve a transaction but that one didn’t get sent arghhh! So I’m down £25 thanks to NatWest 😡

  • RoadkillYen Kierxn (@RoadkillYen) reported

    I actually selected £20, I think the machine has been loaded incorrectly. Any help @NatWest

  • JPWR_1984 Jay (@JPWR_1984) reported

    Now I’m getting as far as approving transaction in my NatWest app, going back into your app to continue adding funds which loads then says app unavailable. App seems to be broken.