NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 02/03/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (18%)

    Mobile App (18%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: Croydon, Cranleigh, Southwark and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • houghtonc79 Chris (@houghtonc79) reported

    @AutoInfatuation Avoid NatWest, they have a bizarre rule where cash has to clear!! Pay cash in and it doesn't appear until the following day if paid in before 3pm, after 3pm then it's 2 days excluding weekends!! Also awful customer service. I'd go with HSBC out of your choice. ☺

  • JustinBarker77 Justin Barker (@JustinBarker77) reported

    @AppleSupport my 11 yo son has opened a NatWest bank account in the UK, which allows Apple Pay but when I try and add to wallet it says payment card not accepted for this account. How do I fix?

  • Natashacocozza_ Natasha (@Natashacocozza_) reported

    @o_ilir @jdrwilcox I’m getting that number from graduate schemes that are advertised in my area (Manchester) I.e civil service, RBS/NatWest, Ford, various Tech companies - all dependent on the nature of the role of course. But doctors are highly skilled and intelligent people

  • badgerous111 Digby Badgerous (@badgerous111) reported

    @NatWestBusiness @NatWest_Int @NatWestGroup trying to steal £36k, trying to make out the customer was in the wrong. If he didn't threaten to block your branch with concrete blocks, you would have succeeded. Shame on you. This is a huge red flag. Avoid natwest.

  • naysoft James Naylor (@naysoft) reported

    @NatWest_Help Currently on hold to customer complaints phone line - 55 minutes and counting - come on Natwest this is not good customer service. No point closing local branches whilst leaving telephone services under resourced....

  • witchinana W. Nana GreenBlob (@witchinana) reported

    @audibleuk Same as last time. I was told that it’s due to problems with NatWest cards Audible can’t process the payments

  • rubyandjoshua Russell Leney (@rubyandjoshua) reported

    @NatWest_Help Hi, I had a text from NatWest on Monday saying the limit for the Digital Saver account has been increased from £1,000 to £5,000 but the extra money I’ve transferred has just been returned to my current account. Did I misunderstand? Thanks for your help!

  • CarrollsClobber Carrolls Clobber (@CarrollsClobber) reported

    I've been putting off trying to track down my pension details from previous employers for ages. Turns out with about 30 minutes work and a few phone calls to the the companies that hold the policies, I've managed to move 3 to my Natwest Investment Fund, over £20k worth.

  • cathy_mudge Cathy Mudge (@cathy_mudge) reported

    @FrancesW05 The Samaritans, better get your pronouns ready. Having just fought Natwest Bots to solve an issue. I gave up, eventually found a tel. no on Google. Guess what, they referred me back to the bot.

  • MontLloyd Monty Lloyd (@MontLloyd) reported

    Didn’t realise how ageist NatWest is until trying to help my 97yr old Mum open a new account. It is mandatory that she must do it online. So that didn’t work surprisingly.