NatWest

Is NatWest down in Leatherhead, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 03/11/2026 15:05

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomCroydon Login
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCroydon Website
United KingdomCranleigh Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ChelmerPrince Chris Poole (@ChelmerPrince) reported

    NatWest Credit Card Fail. February-Card not working phoned for new one+PIN. They said Yes. Nothing arrived. Phoned again “sorry nothing sent so we’ll send you new card” April - PIN arrived, Still NO card. Such good service NOT!! They soon grab £12 if I’m a day late with payment!

  • gordonbruce7 GB. Grumpy but hopeful. (@gordonbruce7) reported from Baile Mor, Scotland

    Just forwarded a phishing email to the email address listed on NatWest’s website. Message returned as spam. Hmmm. @NatWest_Help

  • justxchelseaa Chelsea (@justxchelseaa) reported

    @NatWest_Help I've just logged into my natwest app and my credit card has disappeared from it. Is this a glitch with the app or should I be worried???

  • jamesmoylan77 James Ross moylan (@jamesmoylan77) reported

    @NatWestGroup @MarcusRashford It really would help if NatWest supported stabilization of world currencies and the Bretton Woods agreement so that young people would actually have a chance of a good Life. How can anyone justify 7 trillion-dollar a day forex market and 700 trillion dollars in tax havens.?

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help No, I haven’t tried that. To be honest, if a successful, multi-million pound bank can’t make a functional app I’ll just use a different bank. I’d rather do that than reinstall the Natwest app, set-up my customer ID and going through the facial recognition every week.

  • 3smya_ mya (@3smya_) reported

    big 2022 and natwest still can’t have a functioning website

  • Colin_H1972 Colin H (@Colin_H1972) reported

    @NatWest_Help Initially was a comment that I couldn’t register because your “feature” thinks my face isn’t good enough quality. FaceID that I use daily to unlock device and works to login to apps including the Natwest mobile banking app. Your biometric feature is unable to do its primary job

  • Miketheoldgit Mike H From Surrey British none European (@Miketheoldgit) reported

    Do you try to pay cheques into NatWest. They give you a app on your phone to take a picture of the cheque but the app times out before the stupid thing takes a picture.Half the time their bank cheque machines dont work and no counter service?

  • TobiasonPool Tobiason Pool (@TobiasonPool) reported

    @NatWest_Help So lloyds are open 9am till 1pm, nationwide are, barclays are, just natwest are closed. Time to vote with my feet you are doing nothing for customer loyalty, total joke.

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help The problem isn’t with my name, bank account or postcode. The problem is with the Natwest app on iOS. A recent update broke the app and now I’m lucky if I can log in twice a day due to “some kind of error”.