NatWest down? Current status and problems in Leatherhead, Surrey, England

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (30%)
• Website (28%)
• Transactions (21%)
• Mobile App (15%)
• Transfer (4%)
• Withdrawals (2%)

Live Outage Map Near Leatherhead, England

The most recent NatWest outage reports came from the following cities: Hounslow, and Croydon.

City	Problem Type	Report Time
Hounslow	Transactions	12 days ago
Croydon	Login	1 month ago
Croydon	Website	3 months ago
Cranleigh	Login	3 months ago
Southwark	Transactions	3 months ago
Mitcham	Mobile App	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

• 
  Jack Head (@JackHead95) reported 1 minute ago from Richmond, England

  ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 11 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  nadia holmes (@nadiaholmesx) reported 16 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  Geoff Whitehouse (@ByGeoffW) reported 32 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Miguel Viegas (@miguelagviegas) reported 35 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Bert (@XBerts) reported 40 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Joanne Timms (@LdnCinders) reported 48 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  💙 Stacey Killon (@beady_stace) reported 49 minutes ago from Worcester Park, England

  Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Hodgson (@Mattx5) reported 8 minutes ago

  @NatWest_Help Well, that's not really true is it. Natwest absolutely has the ability to personalise the design, as it offered that service previously. Natwest are making the choice to restrict that service from their customers...

• 
  Paul Jay (@TelecomsPaul) reported 9 minutes ago

  @firstdirecthelp Can you run this past your app developer team as none of my other banking apps have issues since update. Monzo, Natwest, and all the competitors work with no issues.

• 
  Helen Starling (@HelenStarling9) reported 10 minutes ago

  @AshGardner1 @AmazonHelp @NatWest_Help Yes - different to NatWest. This is the 3rd time I’ve had issue. The 1st a month ago & 2nd a few days ago. When I spoke to Amzn they couldn’t understand why I had issue month ago as it was before the multi factor authentication change. I was given error code to contact bank

• 
  Michael (@Hiro1984UK) reported 12 minutes ago

  @NatWest_Help Hi - It's not an issue with my account, it's clearly an issue with the payment authentication you've rolled out that necessitates using the app. As stated, lots of examples on, for example, the Royal Mints facebook page of other natwest customers having the issue. Only in Chrome.

• 
  Steve M (@munsterman) reported 16 minutes ago

  @NatWest_Help Cannot get through to call centre and CORA is unavailable. Is there a big issue at NatWest?

• 
  Melissa (@melsypop) reported 16 minutes ago

  @NatWest_Help is there an issue with payments being sent from NatWest to other banks today? I’ve been waiting for a payment from a NatWest account to my TSB account since Friday and it’s not been received yet?

• 
  Jamie N (@JamieN51176215) reported 18 minutes ago

  @Barclaycard Barclaycard website, I used a friends Natwest card to make this months payment and transferred them the money. However I will either need to change banks or credit card companies if this isn't sorted out from one side or the other.

• 
  Michael (@Hiro1984UK) reported 19 minutes ago

  @NatWest_Help It does different things depending on the site. The Council payment page just returns an error saying the payment failed. Royal Mints website (their facebook page suggests LOTS of Natwest customers having issues) also just reports an error message. Other websites just time out.

• 
  Taziir Sunspeaker (@Reziir) reported 20 minutes ago

  @NatWest_Help @NatWestGroup Please merge Natwest MyRewards and membershipbenefits sites and add SMS one time passwords. Sign in experience is awful, 3 passwords then locked rule is stricter than Fort Knox. Plus, the sites are not user friendly and do not feel like benefits

• 
  Josh Hobbs (@JoshAHobbs) reported 20 minutes ago

  Smarterscout got me all fired up. Sent some sweaty messages to NatWest’s customer service bot because it couldn’t understand I was telling them my debit card wouldn’t register for Apple Pay on my new phone and kept telling me they couldn’t find any declined transactions