NatWest

Is NatWest down in Leatherhead, Surrey, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leatherhead, Surrey, England 02/24/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (23%)

    Login (23%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent NatWest outage reports came from the following cities: London, Croydon, Cranleigh and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomCroydon Website
United KingdomCranleigh Login
United KingdomSouthwark Transactions
United KingdomMitcham Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • mylesogorman Myles O'Gorman (@mylesogorman) reported

    @NatWest_Help Hi I'm not a NatWest customer but I've been receiving emails and statements to my email for a customer with same first name but different surname. Can you help resolve please?

  • SJaneBernal Jane Bernal 🌈 (@SJaneBernal) reported

    Why would anyone want to use NatWest app rather than online banking? Phone rather than computer screen harder to use, need for passcode in addition to customer number, PIN & password, variable mobile reception in Cornwall are all disabling. Any known advantages?

  • Eiphel Felicia Barker (@Eiphel) reported

    My phone is bricked. I cannot buy a new one because Natwest will not authorise payments without my phone. I cannot use someone else's phone because if you change your number they disable all new devices for three days. I have no way to access any money.

  • emsmua82517 EMSxMUA (@emsmua82517) reported

    @monzo Is this for real that I have to POST a ****** cheque to pay it into my account? It's 2022 & you claim to be a modern bank but I have to POST it? **** right off, it's going into NatWest & this is why I can never use you for my main banking. Ridiculous.

  • boo08_sarah Sarah (@boo08_sarah) reported

    @AskNationwide My mum doesn't understand she has lack of capacity so is trying to remain independent with my support. All I wanted was someone to call her and run through security and check her account hasn't been fraudulently used. When I rung NatWest with same issue they were amazing.

  • DarkieSlayer0 DarkSlayer (@DarkieSlayer0) reported

    @LBC @natwest have a dedicated team for the elderly and vulnerable. The number can be requested by the standard customer service. They can assist if someone can't use online banking. This might help the church lady.

  • cherylmcnay1 Cheryl McNay (@cherylmcnay1) reported

    @nsandihelp Hi -I made a payment out of my NSI savings account into my Natwest account. It was supposed to be next day (today) but this has not been received. The money has gone missing- please help.

  • traceykemp78 Tracey Kemp (@traceykemp78) reported

    @martinlewis been trying to access child trust fund from @natwest thousands of teenagers are having no luck,can’t speak to anyone on the phone or in branch!so frustrating.what can we do about it please help

  • Dr_Rutherford Anna Rutherford (@Dr_Rutherford) reported

    @mostin Feel your pain. We have spent weeks of time this year on the phone to NatWest, just trying to keep our account open to us. ‘Computer Says No’ seems to be across every service & system post-covid.

  • philetaylor Phil Taylor M0VSE (@philetaylor) reported

    @ScottMcGready The banks really don't help themselves (or us) though. A few weeks ago, I needed to setup an Executor account with NatWest (who I already bank with). Setup a new a/c online and then had to go into a branch to confirm it was really me and give them paperwork.