Is NatWest down in Leatherhead, Surrey, England?
Problems detected
Users are reporting problems related to: website, transactions and mobile app.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at NatWest
NatWest is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (35%)
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Transactions (26%)
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Mobile App (22%)
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Login (17%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent NatWest outage reports came from the following cities: Southwark and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Transactions | |
| Mitcham |
Mobile App | |
| London |
Login | |
| London |
Login | |
| London |
Withdrawals | |
| Southwark |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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diane harley
(@dizzie74) reported
@NatWest_Help @caino_wins What’s with your services being down again? Sort it out what’s going on again. Come on NatWest
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McJukesy💙
(@McJukesy) reported
@greateranglia Is there an issue buying tickets on the android Ga app that require approval in the NatWest app. I cannot get it to work, when I return to the GA app the approval shows n/a
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TheGina
(@TheGina) reported
Hanging around a NatWest "branch" waiting for some "service" (fat chance these days, apparently), and I'm amazed how much personal data I can pick up just by standing here. #security #data #GDPR
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Danielle heath
(@Daniell36791323) reported
@NatWest_Help NatWest is hat is going on with app and online banking. I’m stuck at a petrol station unable to pay. Both online banking and app not working payments not going through on bank. U have not updated ur service page either. Terrible customer service.
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Cypher
(@CypherXVI) reported
natwest is the ******* worst banking service ever these ****** are ******* **** and their online banking doesnt ******* work i cant stand these mfs man im boutta go to Lloyds or smth
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Edy
(@Dink_NYC) reported
Natwest support need to stop with the patronising emojis - this is real life - we are their customers not their buddies #Natwest @Natwest_Help
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Darran
(@DazMan0085) reported
@MoneySavingExp Natwest app good, but anyone else having having a problem with it draining battery in background?
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Mark1234
(@mk820717) reported
@markeaglefield @man_savings @davaladidas2020 Hey up mate I had the same problem with a company retro rockstar!.same thing look on that trustpilot.. Have you gone back to your bank and requested refund that way ? I got full refund with NatWest.i sent 4 emails to the company no response.scammers!
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●The Real Steven Smith
(@Clangnuts) reported
@NatWest your app isn't working!🤬
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Louise Dickens
(@louisedickens87) reported
@NatWest_Help @DARTHVADER_666 Hi Jakub, my app is working but cannot login to online banking?? It just keeps saying login details wrong when they arent! Not been a fine weekend for Natwest customers... Any help please?