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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Login (32%)
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Transactions (30%)
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Mobile App (20%)
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Website (9%)
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Withdrawals (5%)
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Transfer (5%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Croydon and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Croydon |
Mobile App | |
| Hackney |
Login | |
| Hackney |
Transactions | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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NatWest Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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UK RESISTANCE 🗣️
(@ResistanceUkip) reported
Natwest won't give me my money. Pre ordered in person, passport produced, the floor staff get to decide if I can have any?! No managers working either, you couldn't make it up. I'd advise everyone to take their money out or you could be in this horrendous position like me. #cash
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‘IN MY ZONE’ OUT NOW 💃🏾
(@Melissa7Aimee) reported
NatWest are hands down the worst bank I’ve banked with. Would not recommend kmt.
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Howard Morland
(@HMaester) reported
Amanda @NatWest Chippenham branch gave excellent customer service today. Could not have been more helpful dealing with a request for assistance. Thank you
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Woha
(@SoHoMu_) reported
@peterproperty If house prices come down, what would Nationwide, Lloyds, NatWest, and Santander think about that as the top 4 mortgage lenders to middle England. Probably have lobbyists working v hard to keep the prices (and their loan book) up
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GeeBeester 🇬🇧 🚀🐝🌸
(@BeesterGee) reported
@NatWest_Help The writing is on the wall, #NatWest really finds offering any level of service in the South Downs area just too much of an ask. Time was when we had six branches, now all closed & we get a van scheduled for 1hr a week that has barely run in the last 18mths & still isn't
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Will
(@willmontague_) reported
@NatWest_Help Well a manager said there’s nothing that can be done. I didn’t even speak to this person either. Service is so bad at Natwest. I went into a branch the other day and they told me there was nobody there to help. Complete shambles.
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Gregory Kershaw
(@Gregory_Kershaw) reported
With a bank account being an essential in our society, but natwest proving yet again banks are terrible, is there a bank that doesn't profit off fossil fuels or launder money? #genuinequestion
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Katrina Collier (She/Her) 🇦🇺🇬🇧
(@KatrinaMCollier) reported
@NatWest_Help Fabulous, on the 3rd attempt of communicating with NatWest, I've managed to submit the form. @StarlingBank took under 10 seconds. @transferwise took next to no time too. There is so much NatWest could learn from them about 'customer service in 2021'
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Charlotte Loves
(@CharLovesBlog) reported
@NatWest_Help hi, please tell me why I should stay with NatWest when you "don't have counter service" on a Saturday... The only day off of a working week.... And I can't do what I need to do?????
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Abz Alsaleh
(@Abz_Alsaleh) reported
Last year I called @NatWest_Help at 2am and when the adviser heard my query he hanged up. Wtf?? I got scammed and the bank shutting. Today the same thing ******* happen again I reported a scam mistake done by me. I got “Alright” then she hanged up the phone. I’m sick of NatWest!!