NOW TV

Is NOW TV down in Walton-on-Thames, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Walton-on-Thames, Surrey, England 01/11/2026 09:45

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (23%)

    Sign in (23%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Slough, Wandsworth, Wembley, Southall, Paddington, Fulham and Greenford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Buffering
United KingdomHammersmith Crashing
United KingdomLondon Crashing
United KingdomLondon Buffering
United KingdomLondon Sign in
United KingdomLondon Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesjd1 James Dyer (@jamesjd1) reported

    @NOWHelpTeam @NOW I am trying to watch NowTV from my laptop and this error code keeps appearing - VGC-4229955698:4240441496

  • youngsimon Simon Young (@youngsimon) reported

    @NOWTV @NOWHelpTeam does anyone actually work at your offices? 5 complaints logged and not a single one replied to? Easily the worse company I have ever had to deal with!

  • DyniteMrc5 Michael Cox (@DyniteMrc5) reported

    @NOWTV website problem, when I try to add Boost package it loads a page that just says "Not found".

  • leewest82 Lee West (@leewest82) reported

    @virginmedia Hi Virgin. My parents are having an absolute mare with their broadband at the moment. Every single internet service is constantly buffering. Wired or wireless. Prime, Netflix, NowTV. Impossible to get through to any kind of support. Can you help?

  • SharonF79953125 Sharon Fowler (@SharonF79953125) reported

    @NOWHelpTeam hi could you advise me-my friend's landline has no dialling tone and she cannot sign in to nowtv as her email address isn't being accepted. Th8s is causing her a lot of distress. Thank you.

  • CarolineAM2189 Caroline (@CarolineAM2189) reported

    @NOWHelpTeam 1. my neighbour wants to cancel her subscription to NOWTV, she is not technically able and has asked me to help. She doesn't know her log in for the device and said she spent £24 speaking to you on the phone to get nowhere (I'm not sure about this). Can you advise me

  • garius John Bull (@garius) reported

    It is impossible to get in touch with a human being at @NOWTV if you're router is broken, which is pretty impressive. It'll only let you talk to a human if there is a line issue. There is no path to a human if there isn't. I'm almost impressed with the low-level evil of it.

  • nickjsmith101 nick smith (@nickjsmith101) reported

    @NOWTV Is there a fix yet for getting the NOWTV player running on Windows10? It used to work but then it stopped working. I have been through every help guide I can on this subject but it still does not work... If I open the player, it goes black, then closes.

  • Kurzheck Amy Tysoe (@Kurzheck) reported

    @HSouthwellFE I once asked a friend at Sky and was genuinely astonished to find out NowTV wasn't some kind of blackop, deliberately kept just barely functional but always awful, to drive sky subscriptions

  • jonnopm john morshead (@jonnopm) reported

    @skytv When your NowTV sports package is so expensive, do you feel comfortable outputting 720p quality and charging £3 extra for HD ( no way near) quality? Just watched a match on Amazon Prime, and it puts yours to shame. At that cost, 4K should be expected.