Is NOW TV down in Walton-on-Thames, Surrey, England?
Some problems detected
Users are reporting problems related to: crashing, buffering and sign in.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at NOW TV
NOW TV is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (31%)
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Buffering (30%)
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Sign in (25%)
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Playback Issues (12%)
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Video Quality (3%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent NOW TV outage reports came from the following cities: London, Wembley, Fulham, Hammersmith, Camden Town and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Sign in | |
| London |
Buffering | |
| London |
Crashing | |
| Wembley |
Playback Issues | |
| London |
Sign in | |
| London |
Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
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Joseph Noble
(@josephnoble70) reported
from
West Molesey, England
@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted
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Nikki Darke 🏴🏳️🌈
(@NikkiDarke) reported
from
Paddington, England
@nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.
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Pankaj Gupta
(@Pankaj16789) reported
from
London, England
@NOWTV @NOWTV_It please help to get this fix.
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Theo M-T🏎🏁✝️
(@BowenKnight_24) reported
from
Spelthorne District, England
NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬
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LeaseholdJail 🏴
(@veetmaya) reported
from
Camden Town, England
@NOWTV why do I keep getting the same error code ?
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
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Jack Davies
(@jackaarondavies) reported
from
Merton, England
@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !
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Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.
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Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
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Matt
(@MattX1971) reported
from
Hillingdon, England
@NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Chris KEEP YOUR MASK ON Merriman
(@ChrisTheDJ) reported
from
London, England
I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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§
(@s44dcba) reported
@hxtdvm @D__K4YY NowTV is terrible they don't even have 1080p
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James Dickson
(@JamesD1993) reported
@TalkTalk Hi! My parents switched to TalkTalk & NOWTV package last week after a door to door salesman gave them an offer. They haven't received anything about NOWTV and after ringing yesterday and setting up their TalkTalk account it looks like it isn't on the bill. We need help
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Paula Dyer
(@PaulaDyer16) reported
@RobLMyers Are you c4 or sky? - Sky's/NowTV etc is behind. When crash happened sky was showing race just starting.
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Owen Voke
(@owenvoke) reported
@NOWTV, please can you add short-code sign in to your TV apps? 😬 Having to type an email and a 30+ character password using a TV remote (because the app doesn't support Roku's app pasting) is such a pain. Would be great if you could add this feature!
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Dan | 3 Hit U
(@Dan3HitU) reported
@wilsonj194 Oh I see, fair enough, just odd whenever I hear anyone have NowTV unless they work away, Sky direct packages are always cheaper.
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TheJDGuy
(@TheJDGuy) reported
@NOWTV Using Now via my BT TV and all I'm getting is constant buffering and error codes. My internet speed is fine at 75mb. Do I get a refund 'cos I cannot watch anything ATM 😡
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Sue Wild
(@SueWild16) reported
@NOWTV You have just taken two payments of £1.00 from my account but a message comes on the screen payment error! Card seems to be registered to my account. Why take two lots and why the error message?
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David Arrowsmith
(@mrwriterman79) reported
So, I think NowTV gets the official worst TV app and interface of all time award… 40 mins so far, and not able to watch anything…
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Misty Scott
(@Misty2k) reported
@NOWHelpTeam NowTV with boost looks HORRIBLE. Everything is glossy & looks like a creepy advert. I want some of the Boost features… actually only ONE, which is the No Adverts. The 5.1 doesn’t work. I use a Fire TV stick and a Samsung built in app. Can I turn the horrible HD off?
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Ros Lamb
(@SlavetoRoylz) reported
@UKTVPlayHelp I have NOWTV, a Roku box. Today whentrying to open UKTV Play app it had signed me out and told me to sign in via my phone which I did. I searched for Classic Casualty, crashed when I tried to open the list of episodes