NOW TV

Is NOW TV down in Walton-on-Thames, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Walton-on-Thames, Surrey, England 11/20/2025 14:45

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (39%)

    Crashing (39%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (18%)

    Sign in (18%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Hounslow, Guildford, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomHammersmith Sign in
United KingdomHammersmith Crashing
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielC78222297 Daniel Craig (@DanielC78222297) reported

    @NOWHelpTeam Can someone advise why yesterday I could watch nowtv via the xbox series s and today its not loading anything from live TV to boxsets. Is there a problem across the console platforms from xbox to PlayStation. I got this app to watch live football. Total joke

  • SciShooterMatt Matthew Nowicki (@SciShooterMatt) reported

    @NOWHelpTeam Hi. The remote for our NowTV stick is chewing through batteries. I have to change them almost every month. Is there any way to fix this?

  • andy11575245 Andy Tewkes 🇬🇧 🇺🇦 (@andy11575245) reported

    @MarchmontRareBk @crossland_mike @MontagueTerrie I agree about lunches, I always took mine to work as wasn't going pay the exorbitant London prices. Am retired and not struggling at all, have money for my hobbies, for sky, prime, Netflix n nowtv

  • chris_walpole1 Chris Walpole (@chris_walpole1) reported

    @NOWTV - purchased a sports pass for arsenal spurs but can’t use as on Eurostar on doesn’t work outside of UK. Can you please refund the pass for me. I won’t use it

  • whyNoTvandNoNet why-no-tv-nd-no-net (@whyNoTvandNoNet) reported

    @NOWHelpTeam hi I need nowtv's email address as they keep sending emails with no reply address & no customer issue number. @SkyNewsBiz needs to rename Now to NowTv . And stop staff from replying with ' I'm sorry you feel like that or that way ' etc. Retrain your staff.

  • dirtyandwrong ***** and wrong (@dirtyandwrong) reported

    @NOWHelpTeam my #nowtv isn’t working. Just got the circle going round. I’ve restarted the router. Can’t get to the home page. Please help!

  • DrAshleyNova Dr Ashley Nova (Dr Ashley's Noversion) (@DrAshleyNova) reported

    I cannot tell you how bad the closed captioning is on the @NOWTV versions of Stargate SG-1. In one scene, we have Sam referred to as "Sarah", the people of Abydos referred to as "Abydonians" and "Abysdosians", and random missing lines of dialogue. Just shoddy work all right.

  • liamwoody22 Liam Woodward (@liamwoody22) reported

    @hayu_uk on Amazon prime season 12 RHOBH is not showing up. But on the iPhone app & on NOWTV it is showing up. @primevideouk fix the Hayu app

  • carlsumner93 Carl Sumner (@carlsumner93) reported from Solihull, England

    @NOWHelpTeam hello, I can’t get into my nowtv account as it says incorrect username/password when I used my now tv the other night and can’t get sign back in and when I try and reset my password I click on the link the email I get sent then I’ve changed password but then error?

  • ZSeymour86 Pumping kg's Zai Seymour 💪☕ (@ZSeymour86) reported

    Hey why are you're channels not working not loading!! 🙄 🤬 For me anyway and football on at 5ish #NowTV