NOW TV

Is NOW TV down in Walton-on-Thames, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Walton-on-Thames, Surrey, England 12/14/2025 06:30

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Wembley, Southall, Paddington, Fulham, Wandsworth, Greenford, Hammersmith, Hounslow, Guildford and Slough.

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City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomWembley Crashing
United KingdomSouthall Sign in
United KingdomLondon Buffering
United KingdomSouthall Crashing

Community Discussion

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NOW TV Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • Noah89334940 Chicken Toaster 🇬🇧 (@Noah89334940) reported from Royal Kensington and Chelsea, England

    @NOWTV I don’t know why I pay for nowtv you can’t even watching anything when you go out! The quality just drops and you can’t see anything even if you got 5G wouldn’t recommend them to anyone. Appalling

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • davefev Dave Fev (@davefev) reported

    @NOWHelpTeam The most frustrating thing is you online chat wasted so much time because they couldn't even be bothered to properly check your own list of supported devices. Now the game is 20 minutes gone, the app still doesn't work, and I have lost the will to ever use @NOWTV again.

  • britfoodfinder GB Food Finder (@britfoodfinder) reported

    Well @OpenreachHelp … we ordered #superfastbroadband thru @NOWTV & @WeAreOpenreach were due to activate it on July 1st. So over a month later and many many OR engineers we have no broadband at all & not even a telephone line anymore. Disappointed doesn’t even cover it - pls fix

  • FilipVanHalter Filip (@FilipVanHalter) reported

    @NOWTV for 2 days now I get this when trying to sign in. What’s going on?

  • KeithLi95728912 Keith Livingstone (@KeithLi95728912) reported

    @NOWTV I'd like to know why my home WiFi has gone down this afternoon? I've checked everything and it's all connected fine. I've tried turning the box off and on again but no luck. Is there a major issue with the home WiFi system in the Birmingham area at the moment?

  • andybeall Andy B (@andybeall) reported

    @rob_deans @markhopkinsREC @mrjamesob not forgetting, that NOWTV is only in 720p, so lesser quality and enjoyment than being a fully subbed Sky Sports Customer. The issue I have with this analogy is Murdoch, however.

  • kaytibrereton kaytibrereton (@kaytibrereton) reported

    @NOWTV Not one for normally doing this but your complaints procedure is an absolute joke! COMPLETELY IMPOSSIBLE to contact anyone. Would appreciate someone reaching out to me so that I can resolve my issue. Fed up of your useless website, where I can't even raise a query....

  • jewel_thin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🏴󠁧󠁢󠁥󠁮󠁧󠁿 ✊💙🌹 (@jewel_thin) reported

    @67Spiel I refused to switch to NowTV for that reason for a long time. But I think if Steve Coogan and Hugh Grant are satisfied enough to work with Sky because they're convinced the program makers are not influenced by Murdoch - that's good for me. I don't spend any £ on his papers now

  • EmmaMCrossan Emma M Crossan 🦔🐕🦭 (@EmmaMCrossan) reported

    @NOWTV_It why do we pay for nowtv broadband when it’s just constantly cutting out? It’s been a couple of days of it now and my husband is trying to work from home.

  • escribitionist Mook®🦉 (@escribitionist) reported

    it's been 6 days since i started trying to update my billing adr w @NOW. @NOWTVHelp tried to help. still didn't work even after i'd put in 3-digit house number also, i still cannot use 'downloads' on app, so cannot watch offline :( the latter issue was raised since 23jul #nowtv

  • htcig58 Innes Gray (@htcig58) reported

    @NOWTV Well, the bot couldn't help either. Guess it's back to the radio.