NOW TV

Is NOW TV down in Walton-on-Thames, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Walton-on-Thames, Surrey, England 02/10/2026 21:15

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (34%)

    Crashing (34%)

  2. Sign in (28%)

    Sign in (28%)

  3. Buffering (27%)

    Buffering (27%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent NOW TV outage reports came from the following cities: Wembley, London, Fulham, Hammersmith, Camden Town, Southall, Slough and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Playback Issues
United KingdomLondon Sign in
United KingdomLondon Crashing
United KingdomFulham Buffering
United KingdomLondon Crashing
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Ysanne1 ysanne bonner 🎶 (@Ysanne1) reported

    @nowtvhelp not very helpful. Refusing to refund an amount that was taken in error for a service we haven’t used. @NOWTV #disappointing #tv #CustomerService

  • CoolBiswajit Biswajit Pattanayak (@CoolBiswajit) reported

    @NOWTV The broadband services are impacted at SL6 2RS, Ludlow Road, UK. I am unable to contact the customer service, can anyone please help on this.

  • jayk2011 James Kent (@jayk2011) reported

    @NOWTV Have just tried it. Same error message comes up

  • JokeyDog Jokey (@JokeyDog) reported

    Hello @NOWTV ? Anybody there or do you ignore calls for help? This is exactly why I'll be cancelling my subscription. Really poor.

  • BobbyLightBoss Mark Langstaff (@BobbyLightBoss) reported

    @NOWTV hi, I’ve got a Samsung tv and your app keeps crashing and the only way to fix is to reset the tv to startup. This fixes it temporarily but now the app is failing to load again. Is there an update due to fix this?

  • jayk2011 James Kent (@jayk2011) reported

    @NOWTV No I tried it a few times but still comes up with the same error. User and pass still work fine on website and on my other NOWTV sticks. The one I am trying to access is just a Roku branded stick. I made room for a new device to be added in device manager on nowtv website

  • ligofe cot the christmas snake (@ligofe) reported

    @fishlessfingers Prime and NowTV have the worst layouts out there, Netflix is perfect layout with frustrating content. Stop getting season 3 and 5 of a 7 season show!

  • Gharri74 Gillian Harrison (@Gharri74) reported from Parwich, England

    @SonyUK I bought a new Sony tv last March and infuriatingly the sound won’t work on some of the apps like prime, nowtv, you tube. It was a seriously expensive purchase that just doesn’t work as it should. Any ideas?

  • Soumya93947898 Soumya (@Soumya93947898) reported

    @NOWTV is there a issue with internet in IG6 area. Internet is down for the last 15 mins. Internet light is orange on the now tv hub.

  • SpencerHume03 Spencer (@SpencerHume03) reported

    @NOWTV what’s going on? “Sorry, there was an error in the player” ??