NOW TV

Is NOW TV down in Walton-on-Thames, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Walton-on-Thames, Surrey, England 12/02/2025 03:55

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Wandsworth, Greenford, Hammersmith, Hounslow, Guildford, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Sign in
United KingdomWandsworth Crashing
United KingdomLondon Crashing
United KingdomLondon Playback Issues
United KingdomLondon Crashing
United KingdomGreenford Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • MCY1X Michael of Sussex 🇬🇧🇮🇪🇪🇺🏳️‍🌈😷💙 (@MCY1X) reported

    Unimpressed with #NowTV broadband. There’s only three of us at home right now, one of whom I can hear snoring, and it’s dismal! Three months into a twelve month contract, several convos asking them to do something and it’s still awful. Won’t be renewing!!M

  • FetToTheMoon BuyTheF*ckinDip (@FetToTheMoon) reported

    @NOW Imagine paying for 720p & adverts in 2022. And then expecting people to pay another charge to upgrade to 1080p & remove ads. The app is absolutely terrible, laggy, just generally disorganised. NowTV is miles behind it’s competitors.

  • stevengrimley Steven Grimley (@stevengrimley) reported

    @YNWA_4Life @SkyHelpTeam I read somewhere it did, and the cast option became available on the app, but not working now. Had to dig out the old nowtv stick ha.

  • wclkingmusical bethan (@wclkingmusical) reported

    NowTV is the worst streaming platform because you pay monthly for it and you STILL get ads.

  • Stu_Talks Stu Wilson (@Stu_Talks) reported

    @thejasvalentine I think I spoke to soon as my NowTV has decided to not work 😭

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @TobiasPaterson Navigate to C:\Users\username\AppData\LocalLow Delete the Cisco folder Open NowTV Player and it should work. If this doesn't fix it, delete that cisco folder as well as any NowTV folder inside C:\Users\username\AppData\Roaming Then reinstall NowTV Player

  • DeclanS_Byrne Declan Byrne (@DeclanS_Byrne) reported

    So if my useless management company takes weeks to bother to fix it, you won't reimburse for loss of service and you won't put pressure on the company to fix YOUR PRODUCT. So why shouldn't I just cancel my entire subscription and use NowTV?

  • niallmcgee niallmcgee (@niallmcgee) reported

    @jasongorman I'm not sure what you mean by "the Netflix platform", but that's probably my problem rather than yours. Are you saying you can login to Netflix on <something> and then from within Netflix access iPlayer or nowtv content?

  • KylieSkinUK Doja Dimitrescu Cat (@KylieSkinUK) reported

    I reckon whenever you watch so much of @now they **** up the quality on purpose so you buy the boost I have 3 internet connections and all of them are producing ****** quality ONLY on nowtv app. ******* shambles of a money grabbing company.

  • _yeojjns hon¹² 🌱 (@_yeojjns) reported

    @DaniGabrielle94 it's okay but thanks! i ended up trying nowtv (british streaming site), had problems with my vpn (surfshark has all their UK ips blocked by like every streaming site) so i bought nordvpn and now it's working thankfully 😭