NOW TV

Is NOW TV down in Walton-on-Thames, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Walton-on-Thames, Surrey, England 01/11/2026 23:30

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (23%)

    Sign in (23%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Slough, Wandsworth, Wembley, Southall, Paddington, Fulham and Greenford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Buffering
United KingdomHammersmith Crashing
United KingdomLondon Crashing
United KingdomLondon Buffering
United KingdomLondon Sign in
United KingdomLondon Buffering

Community Discussion

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NOW TV Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • MLML88888 MLML (@MLML88888) reported

    @VodafoneUK Help please? I am without broadband because I have opted to move to you from nowtv. They have been uncooperative, refusing to give up line so you cancelled installation today. Can you please bring my revised installation date closer than 16/12?

  • DarrenPriestl11 Darren Priestley 🇬🇧 🇺🇸 🇨🇦 🇦🇺 🇳🇿 🇮🇱 (@DarrenPriestl11) reported

    @ghost_wales I've got @NOWTV broadband/phone great speeds no problems though their customer service could do with a review!

  • spikeislandd @SpikeIslandd (@spikeislandd) reported

    @NOWHelpTeam Good afternoon, I am having issues casting my Now app to my Android TV (Cast built in) also the app is saying too many users which is incorrect, can you please help? I havent been able to watch nowTV since I bought the sports month..

  • Clemochka Clem (@Clemochka) reported

    Anyone else have problems downloading the @NOWTV app on to their mac? The download for updates doesn't complete no matter how many times I try. All I want to do is watch the latest episode of #succession!

  • estroboywife bnmbnmbnm (@estroboywife) reported

    @NOWHelpTeam hey i havent had internet for 24 hours pretty sure everyone in my area also cannot connect to nowtv broadband please help i need to watch my little japanese cooking videos

  • elpalomofer Fernanda Paloma 🌳🇨🇱 (@elpalomofer) reported

    @NOWTV my laptop player is not working anymore. I reinstalled it, did not find the funny file that causes trouble. Help!

  • MacLeod83 Chris Kirk (@MacLeod83) reported

    @NOWHelpTeam my NowTv keeps buffering then cutting off. Anyone able to help please?

  • carnivalsweets8 Carnival Sweets (@carnivalsweets8) reported

    @LivEchonews we have NowTV owned by sky, we have been down all day! No broadband, an engineer is coming out in the morning, so there is an outage no matter what sky are saying

  • Limonene0 Kelsey (@Limonene0) reported

    @NOWHelpTeam How can I buy a replacement remote for my nowtv stick? The online sky accessories store is closed and the number given can't help me because I'm not a sky customer

  • mark_v1 Mark G (@mark_v1) reported

    Picture quality is something on @primevideosport compared to @btsport and @nowtv