Is NOW TV down in Walton-on-Thames, Surrey, England?
Some problems detected
Users are reporting problems related to: crashing, buffering and sign in.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at NOW TV
NOW TV is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (32%)
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Buffering (30%)
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Sign in (25%)
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Playback Issues (11%)
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Video Quality (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent NOW TV outage reports came from the following cities: London, Wembley, Fulham, Hammersmith, Camden Town and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Crashing | |
| London |
Sign in | |
| London |
Buffering | |
| London |
Crashing | |
| Wembley |
Playback Issues | |
| London |
Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Nikki Darke 🏴🏳️🌈
(@NikkiDarke) reported
from
Paddington, England
@nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.
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Chris KEEP YOUR MASK ON Merriman
(@ChrisTheDJ) reported
from
London, England
I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
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Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
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Jack Davies
(@jackaarondavies) reported
from
Merton, England
@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
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Matt
(@MattX1971) reported
from
Hillingdon, England
@NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.
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Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
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Pankaj Gupta
(@Pankaj16789) reported
from
London, England
@NOWTV @NOWTV_It please help to get this fix.
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
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LeaseholdJail 🏴
(@veetmaya) reported
from
Camden Town, England
@NOWTV why do I keep getting the same error code ?
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
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Joseph Noble
(@josephnoble70) reported
from
West Molesey, England
@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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CC
(@CCsucksatGolf) reported
from
Camden Town, England
Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
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Theo M-T🏎🏁✝️
(@BowenKnight_24) reported
from
Spelthorne District, England
NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Lock
(@heather_lock) reported
The @NOW app on my @RokuUK @Roku has totally disappeared from the Home Screen 🙁 when I search for it it’s showing up but not letting me go on it 😢 has anyone else got this problem? #NowTV
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David Jones
(@MonksDarrell) reported
@NOW_Ireland Nowtv worked fine for months. Now its completely broken on ps4. Idiots
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M4RK0
(@MarkoVonBasten) reported
@pauloconnell100 @NOW_Ireland @Clancy_1994 So true Paul. I was with Now TV for years paying for Sky Sports and the terrible quality of 720p and laggy sports made me leave and I ended up just going to Sky itself and Sports is 10x better. NowTV is great for convince and no contract but 720p is ridiculous as standard def!
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Charlotte Todd
(@CharlotteLT28) reported
@NOWHelpTeam Hi I'm having trouble with NowTV on the Roku streaming network 😮 was working fine this morning and when I got on just now it has disappeared from my channels 😮 has there been an update or do I need to talk to Roku about this?
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ASG_jlack
(@Jeannelack) reported
@NOWTV I need to contact you from abroad regarding money you are still taking from my canx broadband account. I need a regular phone number which can be dialled from abroad not an 03303 number. Please help
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Chris
(@racerdesigns) reported
@Alex_Gillon @F1 @SkySportsF1 I got NOWTV on an offer for 3 months, then when it ended and I went to cancel it I got offered another 3 months for 19.99 a month. Hoping for the same deal again! However, if not, I guess I can't afford to watch my own work. I do watch the football too but the price is still mad!
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Mark Whittaker #FBPE 🏳️🌈🇪🇺🇬🇧🔶
(@mawhittaker) reported
Whoever redesigned the #nowtv format, deserves a retro award. So confused a layout I no longer look to it for new shows to watch. AWFUL! Another Netflix refugee.
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EllsBells 💙
(@ellygla) reported
@NOWHelpTeam Trying to access NowTV app that comes with our Samsung telly, just refuses to load and clicks onto normal TV. Doesn't even show loading screen. Any ideas? Can't uninstall as app is loaded on the telly. NEED MY 'YOUR HONOUR' FIX!
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Ellis Hurn
(@Ellis_hurn456) reported
@NOWHelpTeam I’m unable to log into My nowtv on my Tv can you help? And yes already changed password
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Anjy
(@anjy_ong) reported
@Roku NowTV is not working. It is not on my streaming Channel even if I have downloaded it.