Is NOW TV down in Walton-on-Thames, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
-
Crashing (32%)
-
Buffering (29%)
-
Sign in (27%)
-
Playback Issues (10%)
-
Video Quality (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent NOW TV outage reports came from the following cities: London, Slough, Fulham, Hammersmith, Hayes, Wembley, Camden Town and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Buffering | |
| London |
Sign in | |
| London |
Buffering | |
| Slough |
Sign in | |
| London |
Buffering | |
| London |
Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
-
Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
-
Theo M-T🏎🏁✝️
(@BowenKnight_24) reported
from
Spelthorne District, England
NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬
-
LeaseholdJail 🏴
(@veetmaya) reported
from
Camden Town, England
@NOWTV why do I keep getting the same error code ?
-
Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
-
Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
-
Matt
(@MattX1971) reported
from
Hillingdon, England
@NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.
-
Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.
-
Nikki Darke 🏴🏳️🌈
(@NikkiDarke) reported
from
Paddington, England
@nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.
-
Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
-
Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
-
Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!
-
Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
-
Pankaj Gupta
(@Pankaj16789) reported
from
London, England
@NOWTV @NOWTV_It please help to get this fix.
-
Jack Davies
(@jackaarondavies) reported
from
Merton, England
@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
-
Chris KEEP YOUR MASK ON Merriman
(@ChrisTheDJ) reported
from
London, England
I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
-
Joseph Noble
(@josephnoble70) reported
from
West Molesey, England
@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted
-
CC
(@CCsucksatGolf) reported
from
Camden Town, England
Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace
-
Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.
-
Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
-
Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
-
niallmcgee
(@niallmcgee) reported
Hi @NOW we watched episodes 1+2 of Clarice last night. Today can't find it on the STB (YouView) or on the NowTV app. There was no indication of imminent expiry on either STB or app yesterday. Does your app have a problem, or have you just removed it with no notice?
-
Jermain
(@jermain245) reported
@NOWTV can you tell me why despite cancelling my subscriptions I keep getting charged? Website isn’t helpful and not clear as to how to call to fix this issue. Any help would be appreciated.
-
NOW Help Team
(@NOWHelpTeam) reported
@nsbeddoes_music Thanks Neil, what device do you use to watch NowTV on? And do you have the same issue when you watch on another device? -GH
-
Simon Poynting
(@sim_poy) reported
No #NowTV broadband service for over a week. Openreach engineer says line OK, been sent a new modem, obviously a problem #Sky should sort out, got to wait till Tuesday for another BT engineer to come and say there's nothing wrong. Stuck in a loop.
-
Jordan
(@jordanmcgowan95) reported
Ano I use nowtv so not everyone the same but every time I’ve put on the darts it’s been jumping like **** as if it’s fast forwarding to catch up on throw. No other channel does it just when the darts is on. Anyone else got this problem 🤯
-
Katherine Franklin
(@FranklyWrites) reported
Honestly, NowTV shows you ads even after you pay them, and their subtitles don't even work for half the lines. What's the point?
-
Fuecoco McMuffin
(@JebusMcMuffin) reported
@L3wdOwl I agree, the constant spam is the reason so many people use ad blockers for browsers and apps. Especially on a service you're paying for. It's why I have a problem with the current NowTV subscription model too.
-
Jenny Preston
(@JennyPreston13) reported
@NOWTV terrible customer service - being told that they trust me enough to give me an email address, as they can't find my payment. Trying to cancel membership as not clear what I was signing up to. #trustnotrust
-
Kate Brazier
(@Kit__Kate) reported
@NOWTV broadband appears to be down in GU24. Virtually no mobile signal here so can't access website. Please advise fix time.
-
Deacon Jon
(@Jon_the_Deacon) reported
So apparently I cannot purchase the Cinema pack on NOWtv because my card will not work because NOW demands a house number. We only have house names in our village and when I select my address from the drop down it leaves the house number blank @NOWHelpTeam