NOW TV

Is NOW TV down in Walton-on-Thames, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Walton-on-Thames, Surrey, England 11/06/2025 13:45

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Buffering (37%)

    Buffering (37%)

  2. Crashing (35%)

    Crashing (35%)

  3. Sign in (18%)

    Sign in (18%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hounslow, Guildford, Slough, Wembley, Hammersmith and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomHounslow Crashing
United KingdomGuildford Crashing
United KingdomSlough Crashing
United KingdomLondon Crashing
United KingdomHounslow Crashing

Community Discussion

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NOW TV Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • trollsnrerolls Tom (from Trolls 'n' Rerolls) (@trollsnrerolls) reported

    I can officially say NowTV is the worst of the streaming services. It's the most expensive, with two separate memberships for series and movies, and that comes with unskippable adverts and a wobbly player you have to download

  • sym_s Symmie (@sym_s) reported

    @NOWTV you have charged me double for my monthly bill for the last two months and there is no way to get a hold of you. The complaints form on the website creates an error and your phone just goes on a loop. Please respond or I will go to ofcom about predatory practices

  • Paul09497326 Paul (@Paul09497326) reported

    @btsport why is your streaming service so poor? I pay a lot of money each month to watch BT Sport football and in every game I miss huge chunks of the game because the stream keeps spooling. It's not my wi-fi speed as I have no problems with NowTV, Amazon Prime and Netflix!

  • MichaelM238 Michael (he/they) 💜🏳️‍🌈 (@MichaelM238) reported

    @xbrandonx_ (I have nowtv but on a train with terrible wifi and signal)

  • njsmamgu G Evans (@njsmamgu) reported

    @NOWTV what's up with your app? Tried 2 devices and it's not working. Thanks

  • Noah89334940 Chicken Toaster 🇬🇧 (@Noah89334940) reported from Royal Kensington and Chelsea, England

    @NOWTV I don’t know why I pay for nowtv you can’t even watching anything when you go out! The quality just drops and you can’t see anything even if you got 5G wouldn’t recommend them to anyone. Appalling

  • london_off Off-Beat London (@london_off) reported

    @anon_opin The worst example recently was Sweetpea on NowTv. Changed the main characters motivation by leaving out a key plot point and ruined it for the fans of the book. Terrible production decision.

  • Grundy_99 Spongebob (@Grundy_99) reported

    @LorseHatitudes Had this problem the other month, red button isnt available on nowtv mate, dumb as ****

  • RealTweetiePie The Real Tweetie Pie (@RealTweetiePie) reported

    @NOWHelpTeam can't watch my NowTv or Netflix again because Nowtv #broadband has gone off again for about the twentieth time today. Avoid anything #Nowtv it doesn't work.

  • PeterBrophy10 Peter Brophy (@PeterBrophy10) reported

    @Jay_Long_626 @URCOfficial I’ve never had issues with NowTV so far, I just pay for the Champions Cup games