NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 01/24/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (40%)

    Crashing (40%)

  2. Sign in (26%)

    Sign in (26%)

  3. Buffering (23%)

    Buffering (23%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Bromley, Hammersmith, Camden Town, Southall, Hackney, Poplar, Dagenham, Wandsworth, Leyton, Croydon, Wembley, Islington, Paddington and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomBromley Sign in
United KingdomBromley Sign in
United KingdomLondon Crashing
United KingdomHammersmith Crashing
United KingdomCamden Town Crashing

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • natty2211 natwhite (@natty2211) reported

    @nowtv can't sign in can't talk to anyone go through the links and there useless just keeps saying unable to connect try again later it been like it for 3 days

  • GordyMacD Gordon MacDonald #FBPE💙 (@GordyMacD) reported

    @wbpictures @WBHomeEnt why would you only release #JusticeLeagueSnyderCut with Sky and the awful @NOWTV ? Literally stopping vast majority of the fans from seeing it.

  • OmarBenjouad Omar (@OmarBenjouad) reported

    @JordanM_F1 @FelixFellhase @LukeSmithF1 The other alternative, which I'm currently using, is NowTV, it's a sky company as well, that streams the channels, but the quality is not really commendable, capped at 720p, which is way below the current standard.

  • G_Bee_UK G_Bee_UK_Vaccinated and Feeling Like Death (@G_Bee_UK) reported

    @SamHeughan @skytv @NOWTV Jesus. My eyes are bleeding. Can I make it through this movie without shooting myself in the face ? Andy McNob, at his worst....if that were even possible 🙈🙈🙈

  • Sintekne12 Sintekne (@Sintekne12) reported

    @nowtvhelp Actually the splitter is new Inakustik 4k splitter made in Germany. I'm not a fan of Netflix but will try. YouTube, videos, etc works fine. The problem appears for Now tv. Am I right that it's allowed to watch now tv via splitter made? No protection inside nowtv app against it?

  • Sintekne12 Sintekne (@Sintekne12) reported

    @nowtvhelp Hi there! Usually enjoy my Nowtv via Windows laptop connected to my Samsung 8k telly via HDMI cable. Recently tried Inakustik 4k HDMI splitter to watch on two tv (living and bedroom). Suddenly picture started to blink on one of the two tvs. Any suggestions how to fix?

  • MissCarrieW WASH YOUR HANDS 💧 (@MissCarrieW) reported

    Ah, it has started to work on my mobile, but only once I had got my @NOWTV app to open on the TV and start playing it on that first. Shame that required me to reset the smart stick so I have missed the first 38 mins of #F1Testing

  • skipster19811 paul lutkin (@skipster19811) reported

    @HollieB @NOWTV I have same problem 18 pound a month for or 24 for all sports I don't want all the sport

  • nobs1960 Neil Bloomfield (@nobs1960) reported

    @NOWTV Its been set up on my laptop and accepted the payment, cannot see anything apart from the error message and my phone says I need to pay for the service?

  • rephiiDE Justin Pohl (@rephiiDE) reported

    @HollieB @NOWTV Ireland has the same Problem. It is so frustrating that NOWTV charge you so much. I also want to watch Bundesliga in Ireland and they only show 1 or 2 games per week but I have no other option...