NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 11/29/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: Wandsworth, London, Hackney, Newham, City of Westminster, Greenford, Hammersmith, Hounslow, City of London, Wembley and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Crashing
United KingdomLondon Crashing
United KingdomHackney Sign in
United KingdomNewham Sign in
United KingdomLondon Playback Issues
United KingdomHackney Sign in

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Freely_Advice Freely Advice (@Freely_Advice) reported

    @flixtonred Hi If you're unable to sign in to NowTV, I would recommend contacting your TV manufacturer as this would be a device issue and not an issue with Freely.

  • Freely_Advice Freely Advice (@Freely_Advice) reported

    @flixtonred Hi Yes, the apps are pre loaded but you will still need to contact Sharp or NowTV as this is not an issue with the Freely app itself.

  • MadeleineRijnd2 Maddy Rijndorp (@MadeleineRijnd2) reported

    @NOWTV @NOWTVSport your coverage of the USA open tennis in New York is a disgrace. Sort your scheduling out.Every day you have matches listed that are not playing. Your price increase is shocking too - from £19.99 to £34.99 a month & the service you provide is unacceptably awful

  • Evetssteve4 Steve Evets (@Evetssteve4) reported

    @vampirebuckys @skytv @NOWTV Then my work here is done 👍

  • ShkelzenBucaj Syriim (@ShkelzenBucaj) reported

    @NOWTV I payed £14.99 to watch Alvarez vs Siner with my kids. You put advertisements at will and to make it worst right in front of my kids there is man rushing to kiss each other. Dam you low life people how dare you do that?😡

  • SidXOwozere SidXO (@SidXOwozere) reported

    Decided to give @NOWTV a spin So far: - more expensive than competitors - crap quality streams on EVERYTHING (I have 500meg connection) - ads every 3 minutes so you never get into the flow on a program Binned off End of review 😜

  • stevedonnelly20 steve donnelly (@stevedonnelly20) reported

    @skysports @NOWTV sound quality is very poor Aston Villa v Bournemouth. Paid a day pass to watch this with the family.

  • freijack Marcus Askam-Yates (@freijack) reported

    @NOWTV I have an internet router that's a few years old and it's not working very well anymore, is there a way to have a replacement? Thank you

  • BestHeadhunter TheHeadhunter (@BestHeadhunter) reported

    @NOWTV your service is the worst that I’ve ever experienced. The system can’t determine whether one or two devices are being used. It’s rubbish

  • Ginger_Graham Graham (@Ginger_Graham) reported

    @NOWTV why is it that I cannot speak to anyone in customer service. I cannot consume any service I pay for and all I get told through chat is someone will contact me "soon", no idea when soon will be and nobody can tell me. This is awful customer service