NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 12/20/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: Poplar, Wandsworth, London, Leyton, Croydon, Wembley, Southall, Islington, Paddington, Fulham, Hackney, Newham, City of Westminster, Greenford and Hammersmith.

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City Problem Type Report Time
United KingdomPoplar Sign in
United KingdomWandsworth Sign in
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLeyton Crashing
United KingdomCroydon Playback Issues

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • eleanorralex Eleanor Alexander (@eleanorralex) reported

    Had an awful experience with @NOWTV installing broadband. Roommate is deaf, 0 protocol for people with disabilities. Long story short, no wifi for another two weeks due to lack of access. Don’t use if you are disabled. One person was so clueless we were put on hold for 15 mins -

  • GREENYPUNXI Daniel Green (@GREENYPUNXI) reported

    Dear @NOWTV & @SkySports you don’t have to make your picture quality so terrible if you don’t take the boost option when renting your day pass. It’s sly. #nffc

  • NatashaMLx Natasha 🦋 (@NatashaMLx) reported

    @GREENYPUNXI @NOWTV @SkySports The quality isn’t that great with the boost 😩

  • Azad_protouchsa Azad Miah (@Azad_protouchsa) reported

    Worst customer service ever from #NowTv. Manager didint have the common courtesy to call back, as promised to find a solution. Then i get informed that his off on AL the next day. Disgraceful and unprofessional at its peak.

  • WarPixie666 Derrick Lewis' Hot ***** (@WarPixie666) reported

    @SirisKing UK Netflix sucks. I prefer Prime butter problem with Prime is I monthly for that, then I pay monthly for another 5 channel subs on Prime. Then I usually end up paying to rent or buy a film/series too. Then I have Netflix, NowTV, FightPass, etc. I really need to cancel some subs!

  • MrsOnody Claire Onody (@MrsOnody) reported

    @NOWTV I recently became a customer with phone and broadband. Today we tried to call a 0345 number but couldn’t connect. Do you have any idea why? I was able to call it from work…

  • Jarriatou Jarrai (@Jarriatou) reported

    @NOWTV I need help, your customer service is unwilling to listen or assist, very frustrating. I cannot access my account. If you don’t want to help, just let me know and we will part amicably.

  • TheRealDawn7 Dawn 'MUFC' (@TheRealDawn7) reported

    @dolphin_zone @hayu_uk @hayuhelps I also don't have access on nowtv, maybe it's a wider problem

  • LoupiDare Louise ✨💖 (@LoupiDare) reported

    Okay I can record the full interview of Chris but it'll be done through my phone (the quality won't be amazing) as the NowTV app isn't letting me record the screen. Would people want that?

  • jemtylermusic Jem Tyler (@jemtylermusic) reported

    Dear @nowtv I’ve been trying to contact you for a while now. No online support can help me. Calls often end unexpectedly after 25-40mins on hold. You need to fix my membership as it is unusable and I’m getting billed each month for a service I cannot use.