NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 02/01/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (26%)

    Buffering (26%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: Southwark, Fulham, City of London, City of Westminster, London, Bromley, Hammersmith, Camden Town, Southall, Hackney, Poplar, Dagenham, Wandsworth, Leyton and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Playback Issues
United KingdomFulham Buffering
United KingdomCity of London Crashing
United KingdomCity of Westminster Playback Issues
United KingdomLondon Crashing
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • comprenne Me (@comprenne) reported

    @NOWTV Online chat doesn't seem to be working. Is this a known problem?

  • TheJoeJackson Joe Jackson (@TheJoeJackson) reported

    @RyanTheGrace @FootballJOE @NOWTV Huge rod cast there that's a terrible team

  • bigandy68 Andy68 (@bigandy68) reported

    @NOWTV Can't sign in on the now tv box got in on my phone but it's my box I use to watch TV

  • bigandy68 Andy68 (@bigandy68) reported

    @NOWTV having problems logging in to now tv it says I do not have an account with you when I've been with you for years

  • mabmab71 Mark (@mabmab71) reported

    Watching #TheVow on @NOWTV it's basically just gullible, self indulgent, middle-class, white, Americans who've read to many self-help books. I can't believe they fell for the bullsh*t.

  • AmeliaKPlant milly (@AmeliaKPlant) reported

    @nowtvhelp I’m not sure that that’s the problem, it doesn’t sY anything about a locked account, it’s as if it’s bot recognising my password but I’m unable to reset my password for some reason. I have sent a DM to @NOWTV thanks!

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @SoozUK Hi Sooz, Can you please try deleting and reinstalling the NOWTV app. If this does not work please restart your phone and reset your chromecast. Please let us know if this helps.

  • LaughablyFree GunBoatDiplomat (@LaughablyFree) reported

    @NOWTV Why, compared to other streaming services: 1. Are the menu’s so crap 2. The app doesn’t remember where you left off 3. Is the sound quality limited to stereo only 4. Is streaming quality so poor 5. Sky doesn’t give a **** about the consumer?

  • vikkiita vikki ita (@vikkiita) reported

    @NOWTV hi I'm getting error message' sorry there was an error in the player' when I click directly on a show. This happened a few weeks ago but then started working now doesn't. The now tv app icon has gone. Lots of people with same issue. Nowtv stick

  • bigandy68 Andy68 (@bigandy68) reported

    @NOWTV Chat bot is useless I can sign in on my phone but my box can't