NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 02/02/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (26%)

    Sign in (26%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: Southwark, Fulham, City of London, City of Westminster, London, Bromley, Hammersmith, Camden Town, Southall, Hackney, Poplar, Dagenham, Wandsworth, Leyton and Croydon.

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City Problem Type Report Time
United KingdomSouthwark Crashing
United KingdomSouthwark Playback Issues
United KingdomFulham Buffering
United KingdomCity of London Crashing
United KingdomCity of Westminster Playback Issues
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • Noah89334940 Chicken Toaster 🇬🇧 (@Noah89334940) reported from Royal Kensington and Chelsea, England

    @NOWTV I don’t know why I pay for nowtv you can’t even watching anything when you go out! The quality just drops and you can’t see anything even if you got 5G wouldn’t recommend them to anyone. Appalling

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • RafLee84 Scarlet_Beech (@RafLee84) reported from Lambeth, England

    How to watch HBO in UK ( sky is too expensive, NowTV stream is very low quality ) ?

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • vennagourlay Michael Gourlay (@vennagourlay) reported

    @NOWHelpTeam Hi, trying to sign into my nowtv. Unable to sign in message keeps coming up. Been like that for a few days now. Any idea how to fix it?

  • stephanie2748 stephanie (@stephanie2748) reported

    Is anyone else having problems with @NOWTV internet going on and off??

  • markfendley Mark Fendley (@markfendley) reported

    NowTV support trying to get me to install Internet Explorer on my Mac and iPhone to get their player to work. Can anyone spot the problem there? When it ran on AppleTV through iTunes billing it worked brilliantly. NowTV app not working on Mac or iPhone.

  • GayDivorceeUK Gay Divorcee (@GayDivorceeUK) reported

    Text from the mumster... I need you to come home - The Netflix is broken again!! She means the nowTV box

  • RachelClutters Rachel Clutterbuck (@RachelClutters) reported

    @NOWHelpTeam Cannot get the NOWTV player to work AT ALL having just bought a day pass for F1. restarted computer, router, uninstalled, tried new computers and browsers= nothing. please help.

  • jaymiethomas Jaymie Thomas 💙 (@jaymiethomas) reported

    If your @now TV smart TV app is constantly changing quality, your DNS may be set to @Cloudflare’s 1.1.1.1 server. Switching to Google’s 8.8.8.8 DNS fixed it. #NowTV

  • notdiablosrsly Ryan (@notdiablosrsly) reported

    all I want to do is watch F1 @nowtv why do you have account issues now of all times, can't watch anything, can't see billing, this is the 2nd time it's happened too.

  • ItsJustMeDottie Dottie (@ItsJustMeDottie) reported

    Anyone else just have problems with NowTv for F1 🤨

  • SealyRoundKatoe Katie Suchmerda (@SealyRoundKatoe) reported

    @NOWHelpTeam My NOWTV wifi has been either "no internet" or unusably slow for the past two days - is there a large scale outage for broadband?

  • angiesandys Angie Sandys (@angiesandys) reported

    @NOWHelpTeam I've had yo recently to factory reset due to time issue and noe my BT sport app on NowTv won't stream live sport. Screen is just green/pink pixilated so cannot watch not happy as app isn't an issue on other devices