Is NOW TV down in Thornton Heath, Greater London, England?
Some problems detected
Users are reporting problems related to: crashing, buffering and sign in.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at NOW TV
NOW TV is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (37%)
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Buffering (30%)
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Sign in (22%)
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Playback Issues (10%)
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Video Quality (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent NOW TV outage reports came from the following cities: Poplar, Wandsworth, London, Leyton, Croydon, Wembley, Southall, Islington, Paddington, Fulham, Hackney, Newham, City of Westminster, Greenford and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Sign in | |
| Wandsworth |
Sign in | |
| London |
Crashing | |
| London |
Crashing | |
| Leyton |
Crashing | |
| Croydon |
Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
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LeaseholdJail 🏴
(@veetmaya) reported
from
Camden Town, England
@NOWTV why do I keep getting the same error code ?
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
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Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
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S
(@Doryan_Grey) reported
from
Croydon, England
**** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.
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Jack Davies
(@jackaarondavies) reported
from
Merton, England
@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
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Pankaj Gupta
(@Pankaj16789) reported
from
London, England
@NOWTV @NOWTV_It please help to get this fix.
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Chris KEEP YOUR MASK ON Merriman
(@ChrisTheDJ) reported
from
London, England
I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
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Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
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m
(@nocontextmlra) reported
from
Lambeth, England
wallahi nowtv is the worst streaming platform i’ve ever come across
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Paul C
(@spiderdirt) reported
from
Whyteleafe, England
@Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality
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Mark Light
(@MarkLight_) reported
from
Bexleyheath, England
Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?
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Emma O’sullivan
(@mum2tyler09) reported
from
Islington, England
@NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow
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Nikki Darke 🏴🏳️🌈
(@NikkiDarke) reported
from
Paddington, England
@nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.
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Eugene Lynch he/him #BLM 🇪🇺🏳️🌈🏳️⚧️🇮🇪🇬🇧
(@iwitteronandon) reported
from
Poplar, England
@jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Amerie©
(@Amerie27) reported
@NOWTV internet has been down for several hours. No explanation, no response, no help at all!! Hopefully ppl will be refunded for the hours of lost internet that’s affecting work, entertainment and children with disabilities that rely on the internet
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Vaughan Jenkins
(@Jenkins3Vaughan) reported
@NOWTV I’m helping an elderly neighbour who’s broadband and calls is not working. Is their a phone number to call? He hasn’t created an online a/c, and no help function seems to work unless you have this.
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Lew Bear
(@LewBearMusic) reported
@anon_opin NowTV are bloody awful for this - AND cost more than any of the others, for much less content. I do a couple of months with them, catch up on everything, then dump them in the bin again.
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Simon Buckwell
(@neuronlight) reported
Trying to sign into my @NOWTV account to cancel a service. Simply won't work. Tried changing password; just says "please try again". 😡
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Alex Davies
(@alext_davies) reported
from
Manchester, England
@NOWHelpTeam I finally got through to your unhelpful team. No reason for cancelling my order, no thought for the problems this causes work etc. back to BT great customer service. whatever you’ve done to my broadband now needs an engineer to visit. Don’t go with #NowTV
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TwoCanKelly
(@twocankelly) reported
@NOWHelpTeam Luton game not working on Nowtv on any devices.
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Ben Bloch
(@realBenBloch) reported
@antgregson84 @NOWHelpTeam I’m also having issues watching NowTV on my Apple TV. Seems there’s an issue here @NOWHelpTeam…
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eden
(@LW6ESR) reported
why is nowtv so awful
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Jamo (FPL/SkyFF/🐝)
(@fpl_jamo) reported
@NOWTV I have the Sky Sports month pass but can't access the red button which doesn't seem right? Can you help please 👍
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coco 😼
(@ohsochloless) reported
My broadband has gone *even shitter* in the las week or so, constantly cutting out and I'm like ah won't last too long. Wake up this morning, all connected, switch on the pc and bam, bye-bye internet light on the router 🙃. NOWTV "there isn't any issues" hm is there not? 🙃🙃