Is NOW TV down in Thornton Heath, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
-
Crashing (37%)
-
Buffering (30%)
-
Sign in (20%)
-
Playback Issues (11%)
-
Video Quality (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent NOW TV outage reports came from the following cities: London, Islington, Poplar, Southall, Paddington, Fulham, Croydon, Wandsworth, Hackney, Newham, City of Westminster, Greenford, Hammersmith, Hounslow and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Sign in | |
| London |
Buffering | |
| Islington |
Crashing | |
| Poplar |
Sign in | |
| Southall |
Crashing | |
| Paddington |
Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
-
Paul C
(@spiderdirt) reported
from
Whyteleafe, England
@Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality
-
Chris KEEP YOUR MASK ON Merriman
(@ChrisTheDJ) reported
from
London, England
I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
-
Emma O’sullivan
(@mum2tyler09) reported
from
Islington, England
@NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow
-
Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
-
Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
-
Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.
-
Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
-
m
(@nocontextmlra) reported
from
Lambeth, England
wallahi nowtv is the worst streaming platform i’ve ever come across
-
S
(@Doryan_Grey) reported
from
Croydon, England
**** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.
-
Pankaj Gupta
(@Pankaj16789) reported
from
London, England
@NOWTV @NOWTV_It please help to get this fix.
-
Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
-
Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
-
Jack Davies
(@jackaarondavies) reported
from
Merton, England
@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
-
Mark Light
(@MarkLight_) reported
from
Bexleyheath, England
Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?
-
Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
-
Johnfenton
(@Jfenton66) reported
from
Croydon, England
Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered
-
Eugene Lynch he/him #BLM 🇪🇺🏳️🌈🏳️⚧️🇮🇪🇬🇧
(@iwitteronandon) reported
from
Poplar, England
@jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.
-
Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
-
Nikki Darke 🏴🏳️🌈
(@NikkiDarke) reported
from
Paddington, England
@nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
-
Patchi
(@whyinda_whyinda) reported
@nowtvhelp Pass not recognised on any NowTV device. All worked last night, and pass valid until next year. Turned off&on again hasn’t worked. Help please!
-
Benji 🦇 |
(@RektTenebris) reported
@OdeToJamie_ Only issue with this one is that Sky has a deal with HBO. Which is why you see alot of their projects on NowTV. If that deal doesn't end we may not see Max here. Hopefully something gets sorted
-
Jessica Beattie
(@JGB_x) reported
@virginmedia had a box fitted today, my nowtv box is saying the strength is ‘fair’ when it’s 2m away from the WiFi box, anything you can do it help? Download speed is 28.35 which isn’t really what we were expecting from you?
-
Séan Cernow
(@Scernow) reported
@BarclaysUK I have just discovered I am having money taken out of my account by @NOWTV for 'billing help' When I haven't used their service since May, possibly April. I would like some help please in getting the money back they have quietly dipped out of my account.
-
John McCarthy
(@Danford2013) reported
from
Hartpury, England
@nowtvhelp I use a nowtv smart stick and it works well. Can I link another TV in another house 260 miles from my home using a second smart stick but using the same account and login?
-
Jonathan McNally
(@JontyM4c) reported
@NOWTV once I finally got setup - everything going well. Then this week, issues. My Internet starts playing up. I call. I despair....
-
Hashim Kashgari
(@HashimKashgari) reported
@nowtvhelp @KelvinRuthven @NOWTV I really wish you can fix a problem. All content is processed in 25 fps, speeding up and increasing the pitch of any 24fps content (pretty much all the movies). It irritates me when frames are 4% too fast, sounds are 4% too high-pitched, and every movie is 4% too short.
-
Mark Cox
(@BikeCoxy) reported
@NOWTV After being charged £58 for 4 calls to Now TV support line for using 0901 and 0904 numbers instead of the 03303323050 number (not easy to find on the website) I have received some compensation for my error. I feel more inclined to be positive about the company. #goodwill
-
Séan Cernow
(@Scernow) reported
@NOWTV why are you taking money off me when I don't use your service anymore? You are charging me for billing help when I cancelled all my subscriptions. I want the money back you have covertly taken out of my account. Either that or I will report you to @BarclaysUK for fraud.
-
Tel W
(@ElTel81) reported
@NOWTV help! Brand new now TV purchased. Keeps going on software update loop on initial log in and connection to internet. What do I do ?