NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 02/16/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (35%)

    Crashing (35%)

  2. Buffering (27%)

    Buffering (27%)

  3. Sign in (26%)

    Sign in (26%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: Southwark, London, Newham, Wembley, Waltham Forest, Fulham, City of London, City of Westminster, Bromley, Hammersmith, Camden Town, Southall, Hackney, Poplar and Dagenham.

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City Problem Type Report Time
United KingdomSouthwark Sign in
United KingdomLondon Buffering
United KingdomLondon Crashing
United KingdomNewham Crashing
United KingdomWembley Playback Issues
United KingdomLondon Sign in

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • Noah89334940 Chicken Toaster 🇬🇧 (@Noah89334940) reported from Royal Kensington and Chelsea, England

    @NOWTV I don’t know why I pay for nowtv you can’t even watching anything when you go out! The quality just drops and you can’t see anything even if you got 5G wouldn’t recommend them to anyone. Appalling

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • RafLee84 Scarlet_Beech (@RafLee84) reported from Lambeth, England

    How to watch HBO in UK ( sky is too expensive, NowTV stream is very low quality ) ?

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • frankmcdonald FM-Rad1o (@frankmcdonald) reported

    @JustWatch any chance you can fix the @NOW app access on the firestick version? Seems that it's looking for NowTV or Now Cinema when it should just be Now.

  • GhostGoth_Emma Em🌜🕸🦇 (@GhostGoth_Emma) reported

    @NOWTV Outage in my area, Belfast. Any word on when my internet will be back?

  • Milo_AFC Milo (@miloafc@bbq.sn) (@Milo_AFC) reported

    nowtv is terrible at searching by director

  • MarkFarrelly131 Mark Farrelly (@MarkFarrelly131) reported

    iPhone people, is there a way to let videos play while you still use your phone - like still scroll twitter while watching a twitter video, still watch nowTV while using phone etc? Could do it on android but doesn’t seem to work on ios.

  • NikkiBloomer Nikki Bloomer (@NikkiBloomer) reported

    @BBCWatchdog please help me with #nowtv taking payments monthly despite my regular contact to say I've not used them for #years @NatWest_Help have not helped again despite begging for support @financialombuds

  • Onam124365 Mona (@Onam124365) reported

    @NOWTV I paid for a day pass, but the F1 isn’t showing even though the race started 11 mins ago. Help please?

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • jwbailz bailz 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jwbailz) reported

    @BigManNick_ It’s on nowtv films I think or I own it on Amazon prime if u want my login

  • CAdamMartin 🌈 🔶christian martin 🇪🇺 🇺🇦 (@CAdamMartin) reported

    @NOWHelpTeam it shows membership from today and not when it currently ends on 11th December so not going to bother with offer or NOWtv by the way the boost option never works I’ve had dreadful quality and funnily no other streamer has quality issues so don’t blame my internet speed!

  • coz81 coz81 (@coz81) reported

    @NOWTV can you please fix your laptop app, it never loads properly on the separate video player we have to dl. I miss half of the sports I want to watch because of it and makes my sports pass obsolete. Its very outdated and never works