NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 12/01/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Croydon, Wandsworth, Hackney, Newham, City of Westminster, Greenford, Hammersmith, Hounslow, City of London, Wembley and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Sign in
United KingdomCroydon Buffering
United KingdomWandsworth Crashing
United KingdomLondon Crashing
United KingdomHackney Sign in
United KingdomNewham Sign in

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Kazza98143538 Kazzamax (@Kazza98143538) reported

    @NOWTV anyone else having problems with now payments. Sep & Oct took double payments sent bank statemet to prove this. Nov took payment nowtv saying not paid. Again sent bank statemet. Still waiting on refund from Sept oct

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @VerityTJ89 Hi Verity, thanks for getting in touch and I do apologise for the delay in response. Verity I am sorry to hear you are not happy with your nowtv sticks. Can I ask what issues you are having with this device?

  • JohnRoberts1993 John Roberts (@JohnRoberts1993) reported

    @nowtvhelp having issues with devices on my NowTV account. It is using a new IP address on my device each time I use it so counts as an extra device

  • horny1987 James Horn (@horny1987) reported

    @NOWTV trying to joing/rejoin your service but having numerous technical issues. Account not working from one registered years ago. Online chat agent useless and says my email account doesn't exist. Please fix it or lose me as a customer.

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @stoth8 Rob, thanks for getting back to me. Rob we have not had any reports from that particular phone being an issue. Can you do me a favour can you check and see if your nowtv is working on another device till I narrow down the issue please?

  • Rutland2001 suzanne fearne (@Rutland2001) reported

    @nowtvhelp Is there a problem with your web page. Cannot sign in join or do anything message Nowtv unavailable please try later. This has been the case over 2 days. Your comments please.

  • NathanTalbot93 Nathan Talbot (@NathanTalbot93) reported

    @NOWTV Hi, thanks for getting back. on my 1st tweet, I attached images with the issue. on my mobile, it says that I need a pass in order to watch The 2nd image is showing that I have the pass on my account is active as the next bill is due next month. Don’t know why it wouldn’t work.

  • Plumbobbit Fred (@Plumbobbit) reported

    @NOWTV I just joined @NOWTV for WiFi and it is WiFi where they look at the sites you search for and if they don't like what you are accessing it comes up "this site doesn't work" But it does work, the message is a lie and you are spying on me

  • CraigWiIIiams Craig Williams (@CraigWiIIiams) reported

    @NOWTV very regularly on a now TV stick I get booted out of what I’m watching back to the home screen. And when it happens once it will then happen every 10 minutes for the rest of the day. No error code. Any idea why?

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported

    @DerekHu66372170 @JimDocherty3 @NOWTV Currently watching the first match and it’s looks like a Picasso painting. Awful quality and it seems to be like this more than not.