NOW TV status: streaming issues and outage reports
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Full Outage Map
- NOW TV generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent NOW TV outage reports came from the following cities: City of Westminster, Southwark, Poplar, London, Croydon, Hackney, Hammersmith, Islington, Newham, Fulham, Godstone, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Sign in | 17 hours ago |
|
Southwark
|
Buffering | 18 hours ago |
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Poplar
|
Sign in | 2 days ago |
|
London
|
Buffering | 9 days ago |
|
City of Westminster
|
Playback Issues | 10 days ago |
|
London
|
Buffering | 16 days ago |
Community Discussion
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NOW TV Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
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Gary Lager (@Garrardinho) reported from London, England@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
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Paul C (@spiderdirt) reported from Whyteleafe, England@Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality
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Mark Light (@MarkLight_) reported from Bexleyheath, EnglandSurely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?
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Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
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Jack Davies (@jackaarondavies) reported from Merton, England@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
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Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, EnglandI was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
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Mandy Andrews (@mandy_andrews3) reported from Hounslow, England@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
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Pankaj Gupta (@Pankaj16789) reported from London, England@NOWTV @NOWTV_It please help to get this fix.
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S (@Doryan_Grey) reported from Croydon, England**** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.
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Emma O’sullivan (@mum2tyler09) reported from Islington, England@NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow
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Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
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Nikki Darke 🏴🏳️🌈 (@NikkiDarke) reported from Paddington, England@nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.
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Johnfenton (@Jfenton66) reported from Croydon, EnglandHas anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered
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Anna 💃🏻 (@AnnaLou88) reported from London, England@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Orla Barry (@orla_barry) reported from London, England@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
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Eugene Lynch he/him #BLM 🇪🇺🏳️🌈🏳️⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England@jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.
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LeaseholdJail 🏴 (@veetmaya) reported from Camden Town, England@NOWTV why do I keep getting the same error code ?
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m (@nocontextmlra) reported from Lambeth, Englandwallahi nowtv is the worst streaming platform i’ve ever come across
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England@NOWTV Did you not notice the screenshot of live chat NOT WORKING
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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John Bull (@garius) reported@NOWTV Right now the only path I can see to actually chatting to a human being at @NOW is to physically rip the line to my house out of the box over the road. So that the line test will fail. So that I can tell them the router is broken. It's a magnificent bit of banality of evil.
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Char (@Charlotte_P_95) reportedWe've had nothing but trouble with our NowTV wifi and now it's frustrating
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RichardBrown (@MinorPlaces) reported@garius @NOWTV I had similar problems with @virginmedia. It seems silly, but a letter emailed to their operations director got some action.
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Sharon Fowler (@SharonF79953125) reported@NOW hi, a friend of mine has a fault on her landline. Nowtv will not recognise or accept her email address when she tries to sign in to her account. Please advise as this is causing distress. Thank you.
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Ben Curthoys (@bencurthoys) reported@garius @NOWTV I would just put it in the bin, but on the very rare occasions that there *is* a line problem I need to plug the **** Home Hub back in to get them to agree to fix it, and then swap the working one back once they've gone.
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Natasha Mortimer (@tashmortimer) reported@OpenreachHelp …pleased). We didn’t realise the extent of the damage until we called an Openreach engineer out about the flailing cables and he took a look and confirmed there was damage and a really poor job done. However, he couldn’t help us as apparently we needed to phone NowTV who provide
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UKRyan (@RyanUK90) reported@NOWHelpTeam Your self service checker is awful, it originally claimed the internet appeared slow but the speeds normal (33Mbit down), it then claimed the issue was within the house yet nothing has changed in the house and I even tried the other NowTV router. Same issue via master socket.
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MGsoutherngeordie (@MGsoutherngeor1) reported@NOWHelpTeam Not sure, but I've gone back to nowtv stick and the quality still nowhere near as good as bt. Paying extra for boost I'd expect at least as good. You have the tech to provide better quality. Obviously a policy not to, so as not to tempt some away from paying silly money for sky.
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Sally Otoole (@sallykizz) reportedSomeone please tell me how to fix when your tv actors voices don’t match their lip movements I’ve already turned the audio on and off in settings and left the tv off for 10 mins #nowtv @NOWTV_It
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Cardella Delaney (@CardellaDelaney) reported@bt_uk Internet down for 2days,can't work. I'm with NOWTV. But this is a BT fault!! Compensation please! & Fix it ASAP!!!!