NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 03/22/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (32%)

    Crashing (32%)

  2. Buffering (28%)

    Buffering (28%)

  3. Sign in (28%)

    Sign in (28%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: Hammersmith, London, Croydon, Southwark, Hackney, Islington, Newham, Fulham, Godstone, Wembley, Waltham Forest, City of London, City of Westminster and Bromley.

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City Problem Type Report Time
United KingdomHammersmith Crashing
United KingdomHammersmith Crashing
United KingdomLondon Crashing
United KingdomCroydon Crashing
United KingdomLondon Crashing
United KingdomLondon Sign in

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • sym_s Symmie (@sym_s) reported

    @NOWTV please help. I have spent 3 days in a loop trying to get a hold of you - because you are charging me double the contract rate.

  • Katielynn2507 Katie 𓎡𓄿𓏏𓏭𓇋 (@Katielynn2507) reported

    @xToniBx Busy busy at work, but enjoyed watching S2 of Dead City that was amazing! I’ve heard that S3 of Daryl Dixon will make its way onto NowTV later in the year

  • london_off Off-Beat London (@london_off) reported

    @anon_opin The worst example recently was Sweetpea on NowTv. Changed the main characters motivation by leaving out a key plot point and ruined it for the fans of the book. Terrible production decision.

  • HollieMedlicott Hollie (@HollieMedlicott) reported

    Subscribed to NowTv, and managed to **** it up so had to use the chatbot, but didn’t realise it connected to a real person cause it couldn’t resolve the problem

  • anitahbi Ana (@anitahbi) reported

    nowtv will work with damla aybuke ilhan at the same time in a new dizi tbh i don’t think miray and alperen leaving had anything to do with the channel if money was the problem how are they managing to pay two big actresses for a dizi that might not even work out

  • sym_s Symmie (@sym_s) reported

    @NOWTV your website form has an error, your website site doesn’t recognise my account and sends me to sky. Then sky doesn’t recognise my account either. No one picks up the phone or I get sent to a number which doesn’t work.

  • happiestgirI 𝑅𝑜𝓍𝓎 (@happiestgirI) reported

    can you actually work in the uk @HBO????? i'm ******* SICK to my stomach thinking i have to use nowtv, take mercy on my soul

  • trollsnrerolls Tom (from Trolls 'n' Rerolls) (@trollsnrerolls) reported

    I can officially say NowTV is the worst of the streaming services. It's the most expensive, with two separate memberships for series and movies, and that comes with unskippable adverts and a wobbly player you have to download

  • sym_s Symmie (@sym_s) reported

    @NOWTV you have charged me double for my monthly bill for the last two months and there is no way to get a hold of you. The complaints form on the website creates an error and your phone just goes on a loop. Please respond or I will go to ofcom about predatory practices

  • adamcking_uk Adam King (@adamcking_uk) reported

    @SkySportsF1 @NOWTV your support is saying you don’t have the rights to show yesterday’s qualifying on demand. This is ridiculous for those of us who were at work yesterday. Can someone not just accept they’ve messed up encoding/uploading and fix it?