Is NOW TV down in Thornton Heath, Greater London, England?
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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (37%)
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Buffering (35%)
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Sign in (16%)
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Playback Issues (11%)
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Video Quality (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent NOW TV outage reports came from the following cities: London, Hounslow, City of London, Wembley, Hackney, Bromley, Hammersmith, City of Westminster and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Crashing | |
| London |
Crashing | |
| Hounslow |
Crashing | |
| London |
Crashing | |
| City of London |
Sign in | |
| Hounslow |
Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NOW TV Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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LeaseholdJail 🏴
(@veetmaya) reported
from
Camden Town, England
@NOWTV why do I keep getting the same error code ?
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
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Eugene Lynch he/him #BLM 🇪🇺🏳️🌈🏳️⚧️🇮🇪🇬🇧
(@iwitteronandon) reported
from
Poplar, England
@jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.
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Mark Light
(@MarkLight_) reported
from
Bexleyheath, England
Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?
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Chris KEEP YOUR MASK ON Merriman
(@ChrisTheDJ) reported
from
London, England
I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
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Paul C
(@spiderdirt) reported
from
Whyteleafe, England
@Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality
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Emma O’sullivan
(@mum2tyler09) reported
from
Islington, England
@NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
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Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
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S
(@Doryan_Grey) reported
from
Croydon, England
**** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.
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m
(@nocontextmlra) reported
from
Lambeth, England
wallahi nowtv is the worst streaming platform i’ve ever come across
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Jack Davies
(@jackaarondavies) reported
from
Merton, England
@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
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Nikki Darke 🏴🏳️🌈
(@NikkiDarke) reported
from
Paddington, England
@nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.
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Pankaj Gupta
(@Pankaj16789) reported
from
London, England
@NOWTV @NOWTV_It please help to get this fix.
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
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Johnfenton
(@Jfenton66) reported
from
Croydon, England
Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered
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CC
(@CCsucksatGolf) reported
from
Camden Town, England
Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Nath
(@N4th4n__) reported
Nowtv has to have the worst customer service going
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Simon Young
(@youngsimon) reported
@NOWTV @NOWHelpTeam does anyone actually work at your offices? 5 complaints logged and not a single one replied to? Easily the worse company I have ever had to deal with!
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Anton Karidian
(@kandidan) reported
Hacked off with #NowTV. Broadband not working properly, have tried the usual fixes. Log in ... invalid password. Send new password ... email not recognised. No phone number on the website, no way to contact them. What the hell guys
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Dom Kenna
(@Mr_dk) reported
@ITV i've just realised that your app on nowtv is 7 mins behind the live racing. Which socks a little because its not as fun to watch racing from 10 mins ago. Any update on the fix you've been proposing for months?
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Jules 🇺🇦
(@julesgr) reported
@TCL_Europe bought a QLED TV with Google, advertised as NOWTV app available ...but it's not. What is the issue? Not happy being sold a lie!
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Michael Cox
(@DyniteMrc5) reported
@NOWTV website problem, when I try to add Boost package it loads a page that just says "Not found".
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nick smith
(@nickjsmith101) reported
@NOWTV Is there a fix yet for getting the NOWTV player running on Windows10? It used to work but then it stopped working. I have been through every help guide I can on this subject but it still does not work... If I open the player, it goes black, then closes.
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Tobor The Great
(@ultraman_ginger) reported
@DaddyMightyZim Shame for them. The Netflix algorithm is still a work of art, but in a way no-one will ever notice. Prime is a mess, but not as much as NowTV. It's expensive, not very compatible, and it deleted my entire Watch List for no reason. I don't see much on Apple TV I want.
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Lee West
(@leewest82) reported
@virginmedia Hi Virgin. My parents are having an absolute mare with their broadband at the moment. Every single internet service is constantly buffering. Wired or wireless. Prime, Netflix, NowTV. Impossible to get through to any kind of support. Can you help?
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Jake Seymour
(@JakeSeymour7) reported
@NOWHelpTeam Any help with adding offers onto my account, billed through BT and for some reason offers show when logging into NOWTV but when trying to apply it says ‘We can’t seem to apply your voucher’