NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 03/26/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (33%)

    Crashing (33%)

  2. Buffering (28%)

    Buffering (28%)

  3. Sign in (26%)

    Sign in (26%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Croydon, Hackney, Hammersmith, Southwark, Islington, Newham, Fulham, Godstone, Wembley, Waltham Forest, City of London and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Buffering
United KingdomCroydon Crashing
United KingdomHackney Buffering
United KingdomCroydon Crashing
United KingdomCroydon Crashing
United KingdomHammersmith Crashing

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • ianto63 Ian A (@ianto63) reported

    @VodafoneUK why can’t I connect nowtv to my Vodafone network. Comes up with a MAC error

  • mary_birch Mary Birch (@mary_birch) reported

    @NOWTV @nowtv Now TV WiFi down in Balham. 🙏 it is up and running by the time we're needing it for work at 8am

  • coralrigden Coral Rigden (@coralrigden) reported

    @NOWTV said I had clicked on something so was charged for it, I didn’t select any extras but because my boys have clicked on it, it’s charged me. They refuse to help and just say tough that’s how it works. Please don’t fall for the free 7 day trial it’s all a con!!

  • Pertanga 🐈‍⬛Pertanga🐈 (@Pertanga) reported

    Anyone having issues with nowtv in the north west of England? Just went down at around midnight, guessing some sort of maintenance.

  • coralrigden Coral Rigden (@coralrigden) reported

    @NOWTV Don’t fall for it, they say 11.99 then charge £25 You are awful how you treat people who have lost there jobs and just want there kids to have a little something extra through half term being stick inside. I’m so ashamed of our country and companies that take advantage!

  • coralrigden Coral Rigden (@coralrigden) reported

    @NOWTV as I wanted to speak with someone else they just ended the chat! How can I resolve this if they avoid trying to help me. You are awful how you treat people who have lost there jobs and just want there kids to have a little something extra through half term being stuck insi

  • RhondaFerry HelpMeRhonda (@RhondaFerry) reported

    @bt_uk I recently signed up for NowTV at your recommendation. Not only is it pretty rubbish for the extra money, so many programmes I usually record with no problems are now getting “failed to record” - any ideas? Thanks.

  • TechNoir80s TechNoir (@TechNoir80s) reported

    @NOWTV Toss up between this and WW84 for worst dc movie ever. Worse than batman and robbin.

  • TatesMitchell 𝕋𝕖𝕣𝕚 ♡ (@TatesMitchell) reported

    @All4 need to make a quicker way to. Sign in on nowtv sticks etc ain’t nobody got time to manually type their email etc

  • llghtsnoww alex☀️ (@llghtsnoww) reported

    guessed my dads nowtv login first try😼😼