NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 12/07/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (36%)

    Crashing (36%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: Poplar, Southall, Paddington, Islington, Fulham, London, Croydon, Wandsworth, Hackney, Newham, City of Westminster, Greenford, Hammersmith, Hounslow and City of London.

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City Problem Type Report Time
United KingdomPoplar Sign in
United KingdomSouthall Crashing
United KingdomPaddington Buffering
United KingdomIslington Buffering
United KingdomFulham Buffering
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • RafLee84 Scarlet_Beech (@RafLee84) reported from Lambeth, England

    How to watch HBO in UK ( sky is too expensive, NowTV stream is very low quality ) ?

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • Noah89334940 Chicken Toaster 🇬🇧 (@Noah89334940) reported from Royal Kensington and Chelsea, England

    @NOWTV I don’t know why I pay for nowtv you can’t even watching anything when you go out! The quality just drops and you can’t see anything even if you got 5G wouldn’t recommend them to anyone. Appalling

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Pissgrave Jessie’s Girl Enjoyer (@Pissgrave) reported

    @Markette_ NowTV the seal of quality

  • jaynerh10 🌸🌼Orville🌼🌸 (@jaynerh10) reported

    @NOWTV is there a problem with your servers, my internet is down?

  • leon13 Leon Bienek (@leon13) reported

    @NOWTV I'm unable to log in, or reset my password. Can you help please 🙏

  • jbnm00 James (@jbnm00) reported

    @OpenreachHelp My daughter, left without any dial tone or broadband for 3 days while trying to look after disabled son. In an area with no mobile signal. No sign of Openreach coming to help and fix issue despite constant chasing of NowTV.

  • Baldy_Baldy_ Baldy (@Baldy_Baldy_) reported

    @NOW Think how much better it would be in 4K? Instead NowTV are still streaming in a quality that was available in the last century, 24 years ago! And then have the audacity to charge extra for a quality first released 15 years ago! Sort it out.

  • MarshallGradyT Marshall Tisdale 🇺🇦 (@MarshallGradyT) reported

    What’s the worst streaming platform and why is it NowTV

  • TotoMimoTweets Tommy Millar (@TotoMimoTweets) reported

    @NOW I was pretty miffed to realise the NOWTV App caps out at a **2002-grade** 720p, unless you're willing to pay £5 extra a month to go to **2005-grade** 1080p. The REAL kicker? This paid, premium app HAS AD BREAKS. Avoid at all costs. Shambolic quality for the money, folks.

  • MarkSkinner_ Mark Skinner (@MarkSkinner_) reported

    @NOWHelpTeam Also - reading through the community help forum - essentially the solution is for me to try and find an undetermined bit of software on my machine, that isn't recording NowTV - and to turn it off... How is that deemed a solution?!?! Please tell your product team to do better?

  • MarkSkinner_ Mark Skinner (@MarkSkinner_) reported

    @NOWHelpTeam Is there any plan to fix the Mac nowTV app so that it stops saying I'm using screen recording software, when I'm not? It's completely unwatchable on my Mac at the moment, and the solution you've implemented is ridiculous!

  • Smithy_TV Smithy (@Smithy_TV) reported

    NowTV may be the worst streaming service I've ever used...