NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 02/04/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (36%)

    Crashing (36%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (26%)

    Buffering (26%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: Southwark, Fulham, City of London, City of Westminster, London, Bromley, Hammersmith, Camden Town, Southall, Hackney, Poplar, Dagenham, Wandsworth, Leyton and Croydon.

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City Problem Type Report Time
United KingdomSouthwark Crashing
United KingdomSouthwark Playback Issues
United KingdomFulham Buffering
United KingdomCity of London Crashing
United KingdomCity of Westminster Playback Issues
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • RafLee84 Scarlet_Beech (@RafLee84) reported from Lambeth, England

    How to watch HBO in UK ( sky is too expensive, NowTV stream is very low quality ) ?

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • SciShooterMatt Matthew Nowicki (@SciShooterMatt) reported

    @NOWHelpTeam Hi. The remote for our NowTV stick is chewing through batteries. I have to change them almost every month. Is there any way to fix this?

  • Eamosite Kellavere (@Eamosite) reported

    @feker Yea but the reason they won't do NowTV in hd or 4k is because they feel it will pull subscribers away from Sky in ireland. If Skt allowed HBO max and nowTV increased the quality, I wouldn't mind paying. But their mentality is pay a rediculous price for 4k, or illegally stream it

  • DanielC78222297 Daniel Craig (@DanielC78222297) reported

    @NOWHelpTeam Can someone advise why yesterday I could watch nowtv via the xbox series s and today its not loading anything from live TV to boxsets. Is there a problem across the console platforms from xbox to PlayStation. I got this app to watch live football. Total joke

  • IAlNSTEWART iain (@IAlNSTEWART) reported

    not me spending money to watch one wee race of F1 but NowTv won’t even work or load after i bought the goddamn pass 🫠

  • alansteele56 alan ton-toon (@alansteele56) reported

    @NOWTV I've recently become a NOW customer and, despite reassurances, my signal is poor at the top and back of my house. Can you help rectify this?

  • BarcaMascot Killian 🇦🇹🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BarcaMascot) reported

    NowTV not working for anyone else ?

  • DrAshleyNova Dr Ashley Nova (Dr Ashley's Noversion) (@DrAshleyNova) reported

    I cannot tell you how bad the closed captioning is on the @NOWTV versions of Stargate SG-1. In one scene, we have Sam referred to as "Sarah", the people of Abydos referred to as "Abydonians" and "Abysdosians", and random missing lines of dialogue. Just shoddy work all right.

  • Cerberus_Lives Wilko (@Cerberus_Lives) reported

    Five years in this ******** flat and I am still getting semi-regular broadband disconnection issues. Called @NOWTV at least two dozen times and between then and @OpenreachHelp I have had ZERO explanations and ZERO permanent fixes. I hate this ******* place so much.

  • scarletpimernel ScarletPimpernel (@scarletpimernel) reported

    Now tv - please sort out the problem with channel 4 not loading properly. Lots of messages on your site showing now tv customers including me unable to load channel 4 for a week. What’s happening ? #NowTV #channel4

  • Russ80 Russell Ellis (@Russ80) reported

    @The_Rising_TV @skytv @NOWTV Is this not just a Lovely Bones rip off? Which by the way was dreadful in itself, book and film, and not the amazing work everyone thinks.