NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 01/12/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (28%)

    Buffering (28%)

  3. Sign in (23%)

    Sign in (23%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Poplar, Dagenham, Wandsworth, Leyton, Croydon, Wembley, Southall, Islington, Paddington, Fulham, Hackney, Newham and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Buffering
United KingdomHammersmith Crashing
United KingdomLondon Crashing
United KingdomLondon Buffering
United KingdomLondon Sign in
United KingdomLondon Buffering

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • jimblaker jim campbell (@jimblaker) reported

    @NOWTV I have sent you 2 tweets & you never reply I have had a problem with Sports pack that will not let me see it I have paid my subscription

  • La_Biologuita La Biologuita (@La_Biologuita) reported

    @Lisa7Pettifer Left Sky years ago after an argument over a broken box. Have NowTV which I’ve NEVER paid full price for. Go to cancel and they give me an offer. Got Netflix and Prime too. Always loads to watch :)

  • SomnolentGiglet Cassandra Stroud (@SomnolentGiglet) reported

    @NOWHelpTeam I have read your help pages and none of it justifies adverts on streaming, it just states the ridiculous charges you have put in place to remove adverts ... just profiteering on your part, bad show @NOWTV

  • William1966a William (@William1966a) reported

    @NOWHelpTeam All three of my NowTv boxes keep saying I am not connected to wifi. I have to restart boxes and then they connect fine. Problem is I need to do this every time I want to watch.

  • heatherspencer_ Heather Spencer (@heatherspencer_) reported

    @NOWTV I’m on my second remote which has also decided to stop working. Speaking to a Webchat agent who is telling me I need to buy a new remote!! I’ve only had Now tv since June and now I’m left with a tv that doesn’t work!!!! What am I supposed to do now!?

  • BBroadhurst_ Brandon Broadhurst (@BBroadhurst_) reported

    @NOWHelpTeam For the last 2 days I have been unable to sign into my NowTV account on any platform it just brings up an error message saying (Unable to sign in, please try again later) Can you please advise on how I fix this?

  • Graydeeus The Death Star (@Graydeeus) reported

    @GWR71 @BritBox_UK Spent years hoping NowTV would fix the pitch correction on their shows (or just play it at their native frame rates) so that the audio wouldn't sound slightly gross and off-pitch on all their US shows. If a service with Sky's budget can't do it, I've little hope for BritBox.

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    @BRSupport @RatedM477 problem is i have a NOWtv roku box.... Fite is not there

  • Katy_mo Katy (@Katy_mo) reported

    @NOWHelpTeam Can't actually watch the service I'm paying for because the NowTV player on PC's quality is so abysmal. (Not caused by my PC or Internet connection, this is an issue with the player as has been highlighted since 2017 on the help pages).

  • ChristineCarr Christine Carr 💙 (@ChristineCarr) reported

    @NOWHelpTeam My NOWTV just has a black screen with green circle in the middle - help please.