NOW TV

Is NOW TV down in Thornton Heath, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Thornton Heath, Greater London, England 01/29/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (25%)

    Buffering (25%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent NOW TV outage reports came from the following cities: City of Westminster, London, Bromley, Hammersmith, Camden Town, Southall, Hackney, Poplar, Dagenham, Wandsworth, Leyton, Croydon, Wembley, Islington and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Playback Issues
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomBromley Sign in
United KingdomBromley Sign in
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Rusty34531117 Rusty (@Rusty34531117) reported

    @NOWHelpTeam I have tried various browsers ranging from chrome, firefox & edge including the nowtv android app. I have already posted a screenshot of the error message in my previous communication. 'unable to sign you in, please try again later'

  • KingSirdave sirdaveking (@KingSirdave) reported

    @NOW Nowtv box. Not receiving any errors at all. But it is alot slower than pre update and the layout is not as user friendly. Thanks for reply.

  • Callum69294432 Callum (@Callum69294432) reported

    @GameSpot It's zack snyder he grossly over used slow motion it was poorly written he tried to be too artistic in the end sequence and that God awful joker laugh the score made no sense and sorry to say this but poorly directed not worth 4 hours but worth the 7day free trail on nowtv

  • torpordust Joe Sparrow (@torpordust) reported

    watching the sonic movie while i work today (since i had to pay for a month of nowtv anyway and it's on there) and laughing at the bit where apropos of nothing robotnik just says omoshiroi like an anime villain???

  • SteBobRoughley Stephen Roughley (@SteBobRoughley) reported

    Is there anything redeemable about NowTV? Gone for a free trial to watch Justice League but it has awful streaming quality issues and regular drop outs not to mention that stupid PIN UI that makes you reveal each number of your PIN as it's entered. Not worth paying for 😤

  • DrImpaler Dr Ian P (@DrImpaler) reported

    @welsh_stu requires massive investment in their servers and bandwidth server side. Long term they may get there. Their whole delivery over Internet is based on chasing the download rather than real time stream. Apart from NowTV, which is only SD.

  • marinahugscats Marina 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@marinahugscats) reported

    @NOWTV the new update isn't good. Keeps crashing and no option to scroll through channels? Hope it's a work in progress

  • JSDMN87 Jen (@JSDMN87) reported

    @NOWHelpTeam since the update the smart box (the freeview version) is really slow and can’t watch tv from the TV guide, have to go into the nowtv bit. Is this issue going to be resolved? Some shows are glitching too. My broadband is working perfectly. #nowtv

  • JoeyKDublin 😷Joey Kane Blanchardstown Dublin 😷🇮🇪🌅🌞☀️🌇 (@JoeyKDublin) reported

    I watched on NOWTV Last night The Quality was 💯The Movie Kep on Stopping Every Minit Because on the Internet Connection But I got to see the hole 4Hour Long of the movie And was ver happy what i got to see

  • rugbydropout . (@rugbydropout) reported from St. Ives, England

    @NOW @NOWHelpTeam our nowtv box has had an update but we cannot access any of the on demand section. I can select nowtv on the remote, but it’s just a loading screen for 45ish seconds and then goes back to the home screen. I’ve rebooted the box and our WiFi is good. Help please?!