NOW TV

Is NOW TV down in Carshalton, Greater London, England?

Problems detected

Users are reporting problems related to: crashing, buffering and sign in.

The latest reports from users having issues in Carshalton come from postal codes SM5.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Carshalton, Greater London, England 08/11/2025 18:10

August 11: Problems at NOW TV

NOW TV is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (42%)

    Crashing (42%)

  2. Buffering (28%)

    Buffering (28%)

  3. Sign in (18%)

    Sign in (18%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Carshalton, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Hampton, Mitcham, Holborn, Bermondsey, Camden Town, Wandsworth, Brockley, Lewisham, Ealing, City of Westminster, Southwark, Acton, Carshalton and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Buffering
United KingdomLondon Sign in
United KingdomLondon Buffering
United KingdomHampton Crashing
United KingdomMitcham Buffering
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • KrisAdamsTV Kris Adams TV (@KrisAdamsTV) reported

    @NOWTV It seems more like a website thing than the app itself (Mac or Windows). Whenever the VPN is connected, the website doesn’t work. And the website is the only way to change channels, reconnect if the app drops out, etc

  • pontyboi daniel james lewis (@pontyboi) reported

    @NOWTV WiFi is down for the 3rd time in under 2 months! What's the issue?

  • JoeH_96 Joe H (@JoeH_96) reported

    @BenMcBride_18 @tslu82_tim Gonna buy that entertainment pass on NowTv tenner a month. Think that should solve this little problem

  • amy11x Amy Hutcheson (@amy11x) reported

    How on earth do you contact NowTV?! I need to work from home yet their router is blocking my systems. It seems there is zero support when things go wrong. Do not use Now TV is all I can say. @NOWTV

  • EllieCWriter stefanie (@EllieCWriter) reported

    @NOWTV No did not work.

  • pontyboi daniel james lewis (@pontyboi) reported

    @NOWTV The hub is fine. I know how to reset the box and other simple techniques to restore internet. It's the service not my ability to fix the issue.

  • cavaz04 Josh Carvalho (@cavaz04) reported

    Superb . Once again @nowtv playing up this time to the extent where it is actually useless . Watch a programme for 5 seconds before getting a ‘sorry there is an error in the player’ message . Sort out you’re ****!

  • Lindylou244 Lindylou24 (@Lindylou244) reported

    @NOWTV Be careful what you buy with @NOWTV @nowtvhelp don't help!

  • KrisAdamsTV Kris Adams TV (@KrisAdamsTV) reported

    @NOWTV I mean that technically should work as a workaround. However, the resolved IP address for your landing page, 90.216.151.68, doesn't seem to be the one your login server is using and therefore isn't being caught. This is a lot of effort you're making me do to bypass security.

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @AshBurns54 Ashley do you use the app on any other device? I am just wanting to see if you have this issue on another device through the nowtv app?