NOW TV

Is NOW TV down in Fetcham, Surrey, England?

Some problems detected

Users are reporting problems related to: crashing, sign in and buffering.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Fetcham, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Fetcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Fetcham, Surrey, England 01/26/2026 09:05

January 26: Problems at NOW TV

NOW TV is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (40%)

    Crashing (40%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (24%)

    Buffering (24%)

  4. Playback Issues (7%)

    Playback Issues (7%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Fetcham, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Wandsworth and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Buffering
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Fetcham, England

Latest outage, problems and issue reports in Fetcham and nearby locations:

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • GGottfried1 Glenn Gottfried (@GGottfried1) reported

    @NOWHelpTeam Hi, having broadband issues in SK6. Hub green light is on but virtually no internet. Did a technical check on the NowTV site and it says it recognises there’s an issue with the line but can’t diagnose it. Is this a wider area issue?

  • paulbennett2018 Paul Bennett (@paulbennett2018) reported

    Is @NOWHelpTeam website down, AGAIN? Not the first time I've had problems, signing in.. @nowtv

  • GeoBrown26 George Brown (@GeoBrown26) reported

    @NOWHelpTeam My Tv, I subscribed for Sky Sports via NowTv, i took the free week, pay later for Sky One, i need to use subtitles but I cant see the option to display them, I went online for help, it tells you to press the Question (?) on your Sky Q remote but I dont have a Sky Q remote

  • Wheres_Lynzie Lynzie McCuaig (@Wheres_Lynzie) reported

    @NOW hi, my uncle cannot get his NowTV to work on his Roku. When he tries to open it it crashes straight away. Tried deleting the app and reinstalling but the issue has persisted for the last 2 weeks. Any help to solve the problem would be much appreciated, thanks.

  • NOW NOW (@NOW) reported

    @JamieIrvine5 Hi Jamie, this just seems like a glitch with the apple software, delete the Nowtv one as that ones does not work anymore. Thanks

  • gray410 alexgray (@gray410) reported

    @NOWTV so disappointed in the quality of your product, 3 hours faffing about to set it up, now freezing & glitching all over the place.. Let me know what the Arsenal v Liverpool is.. I've no idea..

  • JShread_ Shread (@JShread_) reported

    NOWTV has got to be one of the worst internet providers out there

  • Ju5t_1n Justin 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇳 (@Ju5t_1n) reported

    @NOWTV Hi I'm trying to watch a live movie stream on my LG TV. I lost Internet connection and now won't resume. It would appear that the movie I'm trying to watch isn't in your library? I think your app is broken, also tried android app and received an error.

  • KellyRaihani @kelsveil #FBLC (@KellyRaihani) reported

    @EduWalker @SkyCorporate @NOWTV I'm having the exact same issue it's criminal. I'm going to escalate to my banks fraud team I suggest you do the same

  • HoneymanLucy Lucy Honeyman (@HoneymanLucy) reported

    @NOWTV hi! Please please can you help? I cancelled my membership today but have just realised you have already taken payment for the next month. I have not used it today. Please can you refund this month and cancel immediately?