NOW TV

Is NOW TV down in Fetcham, Surrey, England?

Some problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Fetcham, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Fetcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Fetcham, Surrey, England 11/13/2025 16:15

November 13: Problems at NOW TV

NOW TV is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (36%)

    Buffering (36%)

  3. Sign in (17%)

    Sign in (17%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Fetcham, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Guildford and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomGuildford Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Fetcham, England

Latest outage, problems and issue reports in Fetcham and nearby locations:

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulMWhite75 PaulMWhite75 (@PaulMWhite75) reported

    @NOWTV No, but it went on a few hours and it's the second time in a week. We had big problems on Monday as well.

  • PaulMWhite75 PaulMWhite75 (@PaulMWhite75) reported

    @NOWTV Is there an issue with service in #DL14? Our internet is down on a NYE where everyone has to stay home. Your phone lines are closed. Perfect end to 2020 for your customers in the area?

  • djm_eightyone ✌🏻️ (@djm_eightyone) reported

    Why are @NOWTV remotes so utterly useless? They burn through batteries, but half the time just don’t work!

  • ukhasproblems Great Britain’s Got Problems (@ukhasproblems) reported

    @NOWTV Tried to watch it, awful.

  • garybibby Gary Bibby (@garybibby) reported

    @IanGoddard88 @NOWTV I feel like they just ported the generic app from other platforms which makes version change easier but a lousy UX. especially jarring when paying £50ish a month for all this. Nothing beats the Apple TV for speed and ease of use so I won’t change from that. Fix your app

  • stardottext Craig McLellan (@stardottext) reported

    @XnowhereXmanX @googlenest Did you get anywhere with this? I have the same problem with the new Chromecast and NowTV.

  • columbd Dave Columb (@columbd) reported

    @NOWTVIreland Hi NowTv. We're trying to watch The Undoing (we watched some of it last night) but it appears to have been removed from the programming. Can you please help/advise? The online chat function not working either

  • AymeeBee_x Amy Bradley. (@AymeeBee_x) reported

    Had one problem after another with transferring internet to Now Broadband. Was supposed to go live on 23rd dec and still isn’t live now. Had a problem connecting & had to wait for open reach to sort it, now that’s fixed it’s saying there’s a problem in my home... @NOWTV

  • derfdj2 D (@derfdj2) reported

    @NOWTV The worst thing to happen to cats since dogs

  • uk_johnnz John Flett (@uk_johnnz) reported

    @NOWTV how can I access the Bee Gees doc ‘How can you mend a broken heart?’ by @LeDoctor on the Now TV box search? I can access it and download on the app but not on the Now TV Box! Thanks