O2 outages and service status in Butetown Community, Wales
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- O2 generated 0 outage signals in the last 24 hours around Butetown Community, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Butetown Community, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Butetown Community, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Butetown Community, Wales
Latest outage, problems and issue reports in Butetown Community and nearby locations:
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, WalesAnyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@pinecone95 @O2 It's coming along slowly but surely. No sign in Barry or Cardiff yet.
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Lela Patterson (@PattersonLela1) reported from Barry, WalesHi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)
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Rich!! (@rich_t1977) reported from Weston-super-Mare, England@O2 Poor customer service again!!! Can’t get hold of anyone and just going round in circles on there so called, help, pages!!!
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Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales@O2 @tig1985 I’m in cardiff with same issue
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Adam Lee (@AdamLee2011) reported from Newport, Wales@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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Cat Peters (@CatTPeters) reported from Penarth, Wales@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!
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Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Mark Elliott🏴🇪🇺 (@gwelfor57) reported from Cardiff, Wales@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Beth (@bethanjane22) reported from Cardiff, WalesWhen I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Nick Thorogood (@nopantsuk) reported from Llanharan, Wales@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Jade Bowns (@JdBowns91) reported from Barry, Wales@O2 on the website it says to contact your customer services to change my name and other issues I want to discuss yet the only way I can get through to someone is to say I’ve had fraud occur! All I want to do is speak to someone why is it so hard. Chat is also unavailable
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Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, WalesHow can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Cez 🏴 (@catlady_cez) reported from Cardiff, Wales@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Cat Peters (@CatTPeters) reported from Penarth, Wales@O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kieren Bushnell (@kbushnell1975) reported@TheWillEason @O2 Ha. Wouldn't surprise me. They have become the worst company to deal with, they don't give a toss about their customers. Shocking company.
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Lauren Turner (@BabyfaceLau) reported@O2 I am still unable to login to my account from abroad, is there any way around this?
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Andy Wright (@shakenNstirred) reported@O2 It now been out 2 days. No one has been to fix it
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HustlingWalrus (@HustlingWalrus) reported@O2 you gonna fix the visual voicemail text bug or just let it sit there. You charge enough money and don't spend it on better signal surely you can put a bit towards fixing bugs.
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By The Face (@BY_THE_FACE_BCN) reported@O2 so sorry, I'm a Spanish customer...anyway, it is already solved. THANK YOU!!
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Lilith Tuylor (@lilith15016) reported@O2 How about equal service for PAYG users?
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Shana Hendry (@Happyengland79) reportedSort your ******* app out @O2! When I open the app I shouldn't have to sign in and all my information about my balance should be on the page it starts with. But no! You expect my to sign in just to open the app then sign in again to get the information but refuse my passkey!
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SRao (@leelamalur) reported@O2 impossible to access website or app - cant make payments. @virginmedia its been a proper **** show. 😡
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Grumpy No Mates (GR/UK) (@Demodya) reportedHey @o2, specifically #o2priority when you do a presale, app sends me to #Ticketmaster. When I'm there Ticketmaster sends me back to the Priority app to get tickets. I mean talk about keeping an idiot busy here but this does not get me tickets to BICEP. FML
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Chris Capitale (@chriscapitale) reported@EE be a champ, buy @O2 and invest in their network