O2 Outage Report in Butetown Community, Cardiff, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Butetown Community, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Butetown Community and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Butetown Community, Cardiff, Wales
The most recent O2 outage reports came from the following cities: Porth and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Phone | |
| Newport |
Phone | |
| Cardiff |
Phone | |
| Weston-super-Mare |
TV | |
| Cardiff |
Phone | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Butetown Community, Wales
Latest outage, problems and issue reports in Butetown Community and nearby locations:
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Eugene O’Carroll
(@bigjeans68) reported
from
Langstone, Wales
Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart
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Kathryn
(@tweetkattweet) reported
from
Weston-super-Mare, England
@O2 hi, I’ve been waiting for a SIM card to be delivered for over a week, tried speaking to your support people who wanted the code they’d sent to the phone which I couldn’t give them as I don’t have the phone! So frustrating
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Charlie Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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Adam Smith #BlackLivesMatter
(@Taxiboi3583) reported
from
Beechwood, Wales
@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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🌈 Champ
(@BigDogWrestler) reported
from
Cwmbran Central, Wales
@O2 why is my signal often very poor and I mean often and very very poor?
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Divya
(@divyaparikh_) reported
from
Cardiff, Wales
@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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Lea French
(@Lea_May_) reported
from
Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Super Blue Eye Dog
(@BigDogWrestler) reported
from
Cardiff, Wales
How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Dave South
(@davesouthphoto) reported
from
Cardiff, Wales
If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Rich!!
(@rich_t1977) reported
from
Weston-super-Mare, England
@O2 Poor customer service again!!! Can’t get hold of anyone and just going round in circles on there so called, help, pages!!!
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Earl Dawkins
(@Earl_67) reported
@O2 I have never had a problem with 02 until today and I am fuming. They’re making their problem my problem and it will impact my credit rating negatively. I’ve changed my billing date and I have since been billed pro rata only to start being harassed since this morning
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JAD
(@_J_A_D__) reported
@O2music @O2 will you be checking phone numbers for o2 priority ticket holders to @blink182? As it’s sold out but so many tickets are for sale. Or do you support the scam that is happening by not doing anything? #blink182
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ally pally
(@angel_jackapoo) reported
@O2 I cannot call anyone unless via WhatsApp audio, network map says all working fine?
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John Drabble
(@ealingowl) reported
@O2 tried sending you a direct message about the issues I’m having. You’ve ignored it. Can’t get anyone in your customer service department to sort it. Useless.
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Earl Dawkins
(@Earl_67) reported
@O2 this is a problem that needs to be sorted fast or else I’m off. I’m feeling very disgruntled at the moment.
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Steve Attwood
(@SteveAttw00d) reported
from
Ampthill, England
@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
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Andy Rennie
(@andyrennie) reported
.@O2 Once again Tq1 has no service with O2, only works when they want it too……..time to do the same with paying my bill, cancel the DD and pay when I get mobile coverage
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.
(@YOMAISAH) reported
@O2 No one has been in touch and I’ve called to chase. I really need this fixed asap. How can I escalate this?? The moment my contract is up next year you’ll 100% be losing me as a customer.
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gilbert green
(@GilbertGreen64) reported
@EnglandRugby @autumnnations @O2 And how many of those were broken be Eddie himself ?
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PixelSaurus™ 🦖 15% MINTED!
(@PixelSaurusNFT) reported
@O2 @Macgregor11 This isn't true. We ordered on 9th September and it said 3 weeks. Been messed around by customer support in DMs with copy and paste answers. On week 5 now and still no watch... Over 10 years customer loyalty, too.