O2 Outage Report in Stowmarket, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stowmarket, Suffolk, England 04/16/2024 06:35

April 16: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stowmarket, Suffolk, England

The most recent O2 outage reports came from the following cities: Ipswich and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Internet
United KingdomSudbury Phone
United KingdomSudbury Internet
United KingdomIpswich Phone
United KingdomIpswich TV
United KingdomIpswich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • garethrcooper Gareth Cooper (@garethrcooper) reported from Stowmarket, England

    @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • 09AndyWalsh Andy Walsh (@09AndyWalsh) reported from Kesgrave, England

    @O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please

  • lilsss_x lily (@lilsss_x) reported from Kesgrave, England

    So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2

  • ashleighlast AL (@ashleighlast) reported from Ipswich District, England

    As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice

  • ScrumpyDaniel Daniel Hill (@ScrumpyDaniel) reported from Ipswich District, England

    @NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP

  • SpiralSkies Jen (@SpiralSkies) reported from Ipswich District, England

    OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳

  • RozBaldwin Roselyn Baldwin (@RozBaldwin) reported from Sudbury, England

    @O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!

  • caley_caroline Caroline Caley (@caley_caroline) reported from Ipswich District, England

    @O2 really are the worst company I’ve had dealings with

  • MattyCrane Matt Crane (@MattyCrane) reported from Ipswich District, England

    @O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • yas_fiara :) (@yas_fiara) reported

    @O2 customer service is awful… been trying to get ahold of them for 2 days now and still no answer 🙄

  • Trothylad Craig (@Trothylad) reported

    Desperately trying to speak to @O2 on the phone, every time I choose an option the lady goes ‘thanks, bye’ and hangs up. Can anyone help?

  • rickinyorkshire Rick Winner (@rickinyorkshire) reported

    @JimsterSeventy1 @p1anetmatt @O2 I ordered a new o2 sim to replace my ee as waa cheaper. Had terrible coverage in my house, like sub 1mbps so had to send back. Map also shows green for my house. EE signal is 5 bars top speed 🤷

  • azzamelion123 Aaron (@azzamelion123) reported

    @VMO2News @virginmedia @O2 Worst company I have ever dealt with, waiting for a call back from customer service for over 2 months after Fraudulently being signed up for a 18mth contract without my knowledge by a member of their staff!! Called them 9 times and no one ever calls you back. Avoid at all costs!

  • BluesnJazzxx just me (@BluesnJazzxx) reported

    @O2 since you joined forces with virgin media, it has been physically impossible to speak to any kind of customer service agent either via the app or over the phone. I refuse to waste any more time trying to contact you to discuss my account and would just like to cancel my

  • davesmithuk77 Dave Smith (@davesmithuk77) reported

    @O2 that's where the error I tweeted came from - i called the helpline eventually. You may want to fix the website.

  • no1sunkfarmer Jono Dixon @sunkfarmer©️ (@no1sunkfarmer) reported

    @O2 Your customer service team have just confirmed it's a scam. Thanks for replying.. I have this new twitter account, you followed my old account could you please refollow .. TIA

  • alex_donne Alex Donne (@alex_donne) reported

    @O2 I have sent you a DM… it’s frustrating as I said my kids that I would sort their phones out… I’ve tried but am getting these issues 😳🥺

  • yas_fiara :) (@yas_fiara) reported

    @O2 customer service is awful… been trying to get ahold of them for 2 days now and still no answer 🙄

  • bluboy333 BD3⚽ (@bluboy333) reported

    @O2 upgraded my phone yesterday and have not been able to get incoming calls since. Outgoing is fine. Tried to chat online but 'too busy' apparently. Then call and wait for over half an hour then when they answer they cut me off. NO call back. Really poor service 😢 #o2