O2 Outage Report in Stowmarket, Suffolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stowmarket, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stowmarket, Suffolk, England
The most recent O2 outage reports came from the following cities: Ipswich and Stowmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Total Blackout | |
| Ipswich |
Phone | |
| Ipswich |
Internet | |
| Stowmarket |
Phone | |
| Stowmarket |
Phone | |
| Stowmarket |
Phone |
Community Discussion
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O2 Issues Reports Near Stowmarket, England
Latest outage, problems and issue reports in Stowmarket and nearby locations:
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Daniel Hill
(@ScrumpyDaniel) reported
from
Ipswich District, England
@NSPh0t0s @ManUtd_BITW @TheO2 @O2 @AXS_UK @TicketmasterUK @seetickets Ticketmaster is by far the worst.... at least for all the Mania events it is! It’s shocking for Axxess and has screwed me over many a time and almost cost me Undertaker VIP
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Incredibly #disappointed with the service received on @O2 chat this evening think they may need #CustomerService training ! Very standard robotic reply’s maybe it was a robot 😂
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Dale
(@DbSuffolkbuh) reported
from
Woolpit, England
So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄
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Andy Walsh
(@09AndyWalsh) reported
from
Kesgrave, England
@O2, Hi there, am trying to book tickets through O2 priority for James Morrison in Ipswich but the priority link doesn't work through @gigsandtours, have messaged them but they can't help, can you assist please
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
@O2 Total waste of time just keep getting quoted your on the wrong contract for that !!! As you got your phone at #@CPWTweets ! Fantastic I’m such a happy customer right now ! Not!!!
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Tim Cutbush
(@timcutbush) reported
from
Ipswich District, England
Oh my word @O2 ‘support’ is shockingly bad. Trying to connect my new Apple Watch to my existing data plan - failing big time. @O2 have no idea whatsoever
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Lesley Smart
(@LesleyEm) reported
from
Elmswell, England
@O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?
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Matt Crane
(@MattyCrane) reported
from
Ipswich District, England
@O2 Understood, for a day or two that would make sense. But service down for over a week with no timescale for resolution as you have said, is pretty poor you must admit. Oh well we continue to pay the bill for a service we can’t use. 🙄
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Jen
(@SpiralSkies) reported
from
Ipswich District, England
OMG @O2 are doing work nearby so no 4G in the office. Had to sign a form last week to say we wouldn’t use the office internet either, other than for professional stuff. Work‘s awful when there’s only, well, work to focus on. It’s like the olden days 😳
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Gareth Cooper
(@garethrcooper) reported
from
Stowmarket, England
@O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back
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Matty Thompson
(@m7hompson) reported
from
Ipswich District, England
What’s the deal @O2 trying to make an insurance claim but been on the phone for 45mins and spoken to 5 different advisors which keep telling me there going to transfer me through, is this something that can’t be down in the #o2 shop?
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AL
(@ashleighlast) reported
from
Ipswich District, England
As if @O2 have said the reason my 4G is shockingly slow and non existent majority of the time is down to thickness of the walls or too many people around me!!?? Imagine being with a company for 12 years and getting that **** service? Time to leave.. #poorservice
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Roselyn Baldwin
(@RozBaldwin) reported
from
Sudbury, England
Now furious @O2 customer service said they would call me at 6pm as they did not want to miss me !! Funny but by uk time that was an hour ago ! #furious #socalledbestcustomerservice ! #o2
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Caroline Caley
(@caley_caroline) reported
from
Ipswich District, England
@O2 really are the worst company I’ve had dealings with
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lily
(@lilsss_x) reported
from
Kesgrave, England
So called @O2 to speak to someone with a general query, apparently this is no longer possible. This is unfair for the people who have no access to the internet! I understand there being a wait time due to it not being urgent but to have the phone just hang up is a bit of a joke
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Amit
(@amit2766) reported
@O2 hi I am in UK and changed my network from lebara to O2. After swapping I got a message that in the morning the number will be swapped. Now I am not getting any network in O2. Also the app is showing new number not my lebara number
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Jay
(@join4te) reported
@O2 Day 60 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Andrew Allen
(@AndAllen) reported
@O2 No signal in CF5 yet again😢No service for 6 hours. Time to move to @EE
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Jessie Westwood
(@JessieSorores) reported
@O2 Thanks but I can’t use that as it says my account isn’t activated when I try to sign in and/or reset my password.
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Harriet Hill
(@tigs_hh) reported
@O2 had two days of no service last week and once again data isn’t working.
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Katy Jones
(@fineartskaty) reported
After No mobile phone reception for 7 days in dec, this is our second day in Jan with none @O2 . I’m waiting for an important phone call from our child’s hospital consultant today. The stress added by these constant problems and no acknowledgement is not helping!
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Caitness
(@Caitness98) reported
@O2 So what help do you have for those unable to use the phone services?
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r
(@Centrallyfun) reported
@O2 is there an issue with your app? I can’t check balance you have stripped 17 pounds from my top up and now it just says information unavailable. What’s going on?
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KATALYSSST
(@katalyssstweets) reported
@O2 Hi please help. My signal dropped completely yesterday and still hasn’t come back
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@buildagill @O2 @buildagill have you tried borrowing an friend’s or family’s phone to make the call to Payment Management? Try calling customer services on your friend or family member’s phone and tell the advisor that you would like to speak to Payment Management.