O2 Outage Report in Stone, Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (27%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stone, Staffordshire, England
The most recent O2 outage reports came from the following cities: Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
Wi-fi | |
| Stafford |
Internet | |
| Stafford |
Phone | |
| Newcastle under Lyme |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
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Sime
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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yesitskris
(@yesitskris_) reported
@O2 App finally loaded at 11.20 - to a constant sorry we have a problem . Tried all day constantly - you’d have known previously the demand was there
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1811
(@cc1811) reported
@O2 Priority is no different to the network. Shyte!
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Gemma Chalmers
(@GemmaChalmers3) reported
Thank you @ThreeUK for excellent customer service. Took dipping my toe in the poor customer service of @O2 to realise
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Will
(@will467e) reported
@O2 Speaking as an RF design engineer, I can't see any technical reason for the sim to change so it must be a business issue
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Sarj Mistry
(@Sarj007) reported
@JBasky18 @O2 @Ofcom Really is Good mind to cancel my dd They'll soon call me
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JW
(@baabarady) reported
@O2 worst network ever! Absolutely terrible service, never get signal and just get told a pack of lies every time I ring. Don’t really know what I’m paying you absolute jokers for. Waste of my time you *****
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Gramz Milliano
(@GramzMilliano) reported
@O2 @JBasky18 You guys are the worst honestly
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Travel Freak UK
(@travelfreakuk) reported
@dextofficial @O2 OK guys, but nobody is actually taking ownership and helping me. In simple terms, the username and password is accepted - a pop-up appears for me to enter a code sent via text message - this code is not received by me. Who needs to fix what?
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tyler
(@tylerlecho) reported
@RenaissanceWT @O2 oh ****
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Priti Depala
(@PritiDesigns) reported
@O2 The chat service doesn't work! I have been charged money for which I wasn't supposed to be I want my money back asap.