O2

O2 Outage Report in Stone, Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stone, Staffordshire, England 04/14/2024 22:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stone, Staffordshire, England

The most recent O2 outage reports came from the following cities: Stoke-on-Trent and Armitage.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡

  • niteshkpandey Nitesh Pandey (@niteshkpandey) reported from Newcastle-under-Lyme District, England

    @O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • MichK84 Michelle (@MichK84) reported from Stoke-on-Trent, England

    Been trying to login to @o2 priority since 10am and now it’s down for maintenance

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • RoyGalaasen Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • misswhiskygirl Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • stokiemummyJ stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England

    @O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • PotterPodmore Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England

    Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • snapshot_brian Brian (@snapshot_brian) reported

    @O2 No it happens anywhere not just a specific area my friend has the same issue as well who is on o2

  • rjashford Richard Ashford (@rjashford) reported

    @O2 @SeeBeeGee1 @O2 Same problem here on website and app :-(

  • smith_c25 Caroline Smith (@smith_c25) reported

    @O2 please can you advise me how to cancel a SIM card which was provided by @virginmedia . We do not require it or need it

  • crhiled Chelsea (@crhiled) reported

    @O2 Hi, I have done this in several devices the issue persists

  • snapshot_brian Brian (@snapshot_brian) reported

    @O2 can someone help when I receive a call my network goes from 5g to h+ then when the call disconnects it goes back to 5g

  • rachsimpson86 Rach Simpson (@rachsimpson86) reported

    @O2 I’ve tried them all before. Nothing works. I’m having to wait for a new sim but that doesn’t help with the fact I’m paying a fortune and unless I find somewhere with wifi, I can’t use my phone

  • snapshot_brian Brian (@snapshot_brian) reported

    @O2 Only noticed it this morning I've tried my sim on another phone and still done the same I even called my phone from a landline but the signal still dropped down to h+ then when the call finished it goes back to 5g after about 20 seconds

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @O2 Yes I did but the watch esim was never downloaded. Tried to ring customer service too but just got chucked between departments. I’ll drop a DM

  • britesparc Mr Britesparc (@britesparc) reported

    So is @O2 down for anyone else or just me? Not had any network coverage all day

  • F_Rumsby Fiona-R-💕 (@F_Rumsby) reported

    @O2 is it possible to talk to customer services via email? Or Dm here As chat on app not available. Need help re data charges when abroad. I’ve been charged for data I didn’t know I was using.