O2 Outage Report in Stone, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
-
Danielle 🏳️⚧️
(@misswhiskygirl) reported
from
Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
-
del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
-
Roy Galaasen
(@RoyGalaasen) reported
from
Stoke-on-Trent, England
@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
-
Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
-
Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
-
Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
-
DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
-
del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
-
Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
-
Andy
(@AndyType2) reported
from
Newcastle-under-Lyme District, England
@O2 How do I cancel my data plan for an iPad? I can’t see anything on my account that helps.
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
-
Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
-
del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
-
Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
-
Nitesh Pandey
(@niteshkpandey) reported
from
Newcastle-under-Lyme District, England
@O2 have not got reception for 2 days in my phone spoke to CC team no help, missed so many important calls. I have recently moved to O2 few days ago!! Regret my decision!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Francesca Tomlinson
(@frantomlinson92) reported
@O2 hi can you help me as I have two iPhones that I want to recycle but how do I go about it as they both don’t work
-
Niamh McEnhill
(@Niamhmcenhill) reported
@O2 I’ve had no signal for 2 days - help!!
-
Steven Tattum #KeepWalesSafe 💙
(@modtl11) reported
from
Connah's Quay, Wales
@O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.
-
abbie 🎄
(@abbieoakins) reported
@O2 is it possible to transfer my number from one sim to the other? i got a new phone contract and want to cancel my sim only contract but take the old number with me?
-
#noturlife2judge
(@Shauneenfow) reported
@O2 your customer service is disgustingly awful
-
Jemima Blundell-Roberts
(@BlundellJemima) reported
@O2 please help! Been trying to move my number to o2 for about 2 weeks - online form says it’s incorrect and can’t get through on the phone.
-
The Naked Biker
(@NudeOnWheels) reported
@O2 hi I been trying to get hold of payment management/ support to speak to someone. Called 08009020217 and been on hold for over half hour and counting. Is there a quicker number please
-
Stephen Kell
(@stephenlamppost) reported
@O2 Thanks. I had already checked those... the problem is they don't tell me (1) how long this disruption has been going on, (2) anything about when it might be fixed, and (3) what is supposed to work -- does the known mast issue affect all of 2G, 3G and 4G?
-
Frances JB
(@heyfrancesjb) reported
@AshSibthorpe @O2 Having exactly the same issue with the phone line!
-
Lin_The_Gin
(@LinTheGin1) reported
@O2 recently returned from Spain, but texts I am recieving are atill shwoing as intetnational calls. Have restarted my phone (S21) and reset networks but to no avail. Seen others with same problem on o2 forums. Whats the issue?