O2

O2 Outage Report in Sidmouth, Devon, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sidmouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sidmouth, Devon, England 12/16/2025 05:40

December 16: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sidmouth, England

Latest outage, problems and issue reports in Sidmouth and nearby locations:

  • ConnettAdam adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    @O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Topsham, England

    @O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?

  • talithawhite TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?

  • DannyWordsworth Danny Wordsworth (@DannyWordsworth) reported from Exeter District, England

    @O2 so your excuse is that you’re very busy? I’ve been waiting over a month, don’t talk about patience. I’ve been patient and you’ve been incompetent, again. Sort it out! #shocking #customerservice #terrible

  • spinkles176 Clare Palmer (@spinkles176) reported from Exeter District, England

    @O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat

  • taylormaderehab Taylor (@taylormaderehab) reported from Feniton, England

    @O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!

  • faceofboe Gillian (@faceofboe) reported from Exeter District, England

    The worst phone company @O2

  • AndyMackay_ Andy Mackay (@AndyMackay_) reported from Exeter District, England

    .@tescomobile you guys run off the @O2 network right?

  • msetchell Matt (@msetchell) reported from Dawlish, England

    @O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.

  • MissCharlieB84 Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England

    @O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Exeter District, England

    @O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!

  • JayRSimpson J Simpson (@JayRSimpson) reported from Teignmouth, England

    @O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • i_Charizard Monk (@i_Charizard) reported

    @O2 is there a mast down in Norwich

  • MavyMave What is it the braids (@MavyMave) reported

    Pulled the plug on all that is @virginmedia and will do on @O2 I don’t get reception at all from O2 and virgin had been the worst in such a short space of time. Cheap but I would rather pay more to have reliable service

  • MissClaireW CLAIRE WALMSLEY (@MissClaireW) reported from Halstead, England

    @O2 Yeh you keep replying to people with this, & yet the link you sent either directs back to social media, or continues the issue of login problems... so... ?? @virginmedia @O2

  • ErinLee2121 Erin Lee (@ErinLee2121) reported

    @O2 your failure to secure customer accounts has put my safety at risk. I want my contract cancelled & real accountability for this. #O2 #Fraud #ConsumerRights

  • TonyT0nes TonyTones (@TonyT0nes) reported

    @charlotteisob @O2 Nope. Still haven't heard back from o2. You got athe same problem?

  • B0LT0NBEAR 🐻🐻 M Heys (@B0LT0NBEAR) reported

    @OfficialBWFC Can't get an @o2 signal at the stadium for years now. It's an ongoing issue that seems to be permanently ignored.

  • StephenOld Stephen Old (Not here 2 argue with strangers)#FBPE (@StephenOld) reported

    @O2 I should be able to go into a local shop and get help immediately - not wait weeks for it. The nearest shops are 7 miles in one direction and 10 miles away in the other. There used to be a shop 3 miles away but you closed it down.

  • bodge4uk Rob Lewis (@bodge4uk) reported

    @O2 still refuse to repair the network in Shrewsbury

  • joacie Jo C (@joacie) reported

    @O2 you could do with an upgrade to your coverage around Headingley stadium, Leeds. At the Hundred this evening and could barely get a signal all night. Friend on a competitor network had no problem at all... 👀😒

  • hotdogcinema hotdogcinema (@hotdogcinema) reported

    Hey @O2 are there problems with the 5G signal in SE10. Been atrocious last few days for myself and friends