O2

O2 Outage Report in Sidmouth, Devon, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sidmouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sidmouth, Devon, England 11/24/2025 12:55

November 24: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sidmouth, England

Latest outage, problems and issue reports in Sidmouth and nearby locations:

  • faceofboe Gillian (@faceofboe) reported from Exeter District, England

    The worst phone company @O2

  • ConnettAdam adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    @O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Exeter District, England

    @O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!

  • taylormaderehab Taylor (@taylormaderehab) reported from Feniton, England

    @O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!

  • JayRSimpson J Simpson (@JayRSimpson) reported from Teignmouth, England

    @O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!

  • AndyMackay_ Andy Mackay (@AndyMackay_) reported from Exeter District, England

    .@tescomobile you guys run off the @O2 network right?

  • DannyWordsworth Danny Wordsworth (@DannyWordsworth) reported from Exeter District, England

    @O2 so your excuse is that you’re very busy? I’ve been waiting over a month, don’t talk about patience. I’ve been patient and you’ve been incompetent, again. Sort it out! #shocking #customerservice #terrible

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Topsham, England

    @O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?

  • spinkles176 Clare Palmer (@spinkles176) reported from Exeter District, England

    @O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat

  • talithawhite TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?

  • MissCharlieB84 Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England

    @O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please

  • msetchell Matt (@msetchell) reported from Dawlish, England

    @O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • davepakey71 Dave Pakeman (@davepakey71) reported

    @o2 call dropped off to CS again why haven’t got the decency to call me back #💩signal

  • _THEpodge Richard Walters (@_THEpodge) reported

    @virginmedia I spoken to you when i cancelled the upgrade and @O2 sim deal. It wasnt looked at then. Its too late now. Im looking to wind down the remaining months and move on..

  • _THEpodge Richard Walters (@_THEpodge) reported

    @virginmedia Tbh no. I requested to cancel both my upgrade with yourselfs and O2 due to the farcical error at the time. @O2 have since sent me a "final bill" requesting payment. Even though i didnt receive the sim and had closed the account.

  • thomas6277 Leighton Thomas (@thomas6277) reported

    @O2 after 18 calls lasting over 2 hours trying to get O2 staff to do what they said they were going to do, I raised a complaint about staff lies and poor service only to find that the complaint handler started lying to me! Well done O2!

  • a229 Dom Winsor (@a229) reported

    @O2 any plans to sort out mobile data in Bristol? I've recently switched from EE, using same handset so don't think it's that. Terrible connectivity in the centre, Easton and Fishponds. I've experimented with switching off 5G, then 4G too but didn't seem to make a difference.

  • Jennifergaunt11 Jennifer Louise (@Jennifergaunt11) reported

    @O2 I need help with my iWatch. Been on hold 33 minutes, feels like the staff member has forgotten I’m on the phone. I could hear her on another call. Can someone contact me about it?

  • julietobin1 Butchersdog1 (@julietobin1) reported

    @O2 Not bothered by tickets …This is impossible… to have a network that has poor service even in my own house is unacceptable for a day never mind nine months .. & a help line that cuts you off

  • ScottGilfillan3 Scott Gilfillan (@ScottGilfillan3) reported

    @ShaunKean @O2 Terrible mate, want a fortune to cancel the contract as well

  • gwatso1 Glenn Watson (@gwatso1) reported

    @O2 well what a shambolic online service you do provide!!

  • Dylanjibmonkey Dylan Robinson (@Dylanjibmonkey) reported

    @sue_1999 @coggie99 @O2 Network coverage in the North West of England seems to be a big ask too. I can't receive or make a call in my house, even with wifi calling.