O2 Outage Report in Sidmouth, Devon, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sidmouth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sidmouth, Devon, England
The most recent O2 outage reports came from the following cities: Exeter and Dawlish.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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O2 Issues Reports Near Sidmouth, England
Latest outage, problems and issue reports in Sidmouth and nearby locations:
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Danny Wordsworth
(@DannyWordsworth) reported
from
Exeter District, England
@O2 so your excuse is that you’re very busy? I’ve been waiting over a month, don’t talk about patience. I’ve been patient and you’ve been incompetent, again. Sort it out! #shocking #customerservice #terrible
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.
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J Simpson
(@JayRSimpson) reported
from
Teignmouth, England
@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Andy Mackay
(@AndyMackay_) reported
from
Exeter District, England
.@tescomobile you guys run off the @O2 network right?
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Natalie Brereton
(@NatalieBrereton) reported
from
Topsham, England
@O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?
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Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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Gillian
(@faceofboe) reported
from
Exeter District, England
The worst phone company @O2
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Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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Natalie Brereton
(@NatalieBrereton) reported
from
Exeter District, England
@O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!
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Taylor
(@taylormaderehab) reported
from
Feniton, England
@O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Little Steps Dance Tuition
(@TuitionLittle) reported
@O2 ordered phone on 14th November. Promised next day delivery - still no phone. 90 minutes on “live” chat before being disconnected. Appalling service !!
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Paul
(@paulhayward200) reported
@O2 The reason they have no internet is they use your rubbish network .😡😡😡😡😡😡😡😡😡
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Robbie lane
(@Robbielane__) reported
@O2 i rang 7 minutes ahead and explained that I was literally there and I’d be there on time. The gentleman I spoke to said that was ok. His colleague was having none of it. This evening was the only free time we had to collect our phones.. this isn’t good customer service.
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James Madelin
(@jamesmadelin) reported
Incredible stuff. I need to change a UK @O2 tariff so phoned them, as their website is unclear. After wasting a few minutes keying in digits, the auto voice just said.... "Thanks, BYE" and hung up on me! Might just cancel, after 10 years as a customer.
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Lynsey Parker
(@lynseyp34) reported
@O2 20 minute wait just to collect my phone ! Forget that please can someone contact me to cancel asap
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MsMenopausal
(@MsMenopausal) reported
Hello @O2 what has happened to your customer service? It has vanished completely. It used to be so good. I could sort anything out via live chat. That's gone, replaced by a useless bot. I have now been on hold for 30+ Minutes. #ShittyFuture All since the #virgin merger too.
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Gareth Beardsworth
(@GarethBeardswor) reported
@O2 customer service is disgusting, no loyalty for customers who have been with you for years. I need to take a new contract out with 02 to get the best deal by over 10% #poorcustomerservice
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T 💙
(@trishie0501) reported
@O2 hi I’ve had a threatening letter from you. I’ve tried to call you several times to pay you and going through your IVR process it ends up hanging up on me. What shocking customer service
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
@WilliamNB @O2 Have you considered moving to the 21st century? There's always Marconi telegraph, but the packages seem poor value
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Emma Coffey
(@emmacoffeybean) reported
Absolutely astonished at the customer service from @O2 (and not in a good way). Signed up as a new customer 6 days ago and was told phone would be delivered within 7 days. Was told about 1hr later that the phone was out of stock and they didn't know when it would be delivered 1/2