O2 Outage in Selsey, West Sussex, England

@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.

@O2 It’s everywhere in Portsmouth. I had this exact same problem when I lived here. As soon as I get to Havant, my phone is slow, takes forever to call out to anyone, phone doesn’t ring when people call me, internet is rubbish.

@O2 Terrible coverage & service lately. Im in Havent & not even any signal to make a call.

@ethan_winter @O2 I pay £60 a month and can never use any of my data either🙃🙃🙃🙃

@O2 literally the worst coverage going, get 4G and full bars in Portsmouth area but takes an age to load anything, 4 family phones on this network with same problem, will be moving all of these to another network. I swear they just sell more phones without the bandwidth to cope

@O2 it’s Glastonbury next weekend, really looking forward to it. Are you boosting the signal in the area to ensure there’s enough bandwidth

@O2 absolutely absurd and disgraceful customer service. A small £15 debt becomes £41 in two months which now I cannot even pay through debt collection.

@O2 thanks - signal now back and all my messages company coming through 🙄

@O2 your service is a joke

@O2 It’s ok, it’s just turned up! Tracking never worked, but at least it’s here :-)

So @O2 today I’ve had 3 separate order emails all telling me my order is on its way, all with separate reference numbers, all of which say “no result found”!! not to mention you’ve already changed my tariff over!! What is going on! Such awful customer service! 😒

@Blaze99006644 @O2 Well just about 4g still down tho

@ThreeUK @O2 Hey Three don’t get cocky! Your network is crap aswell. 4G barely works and 3G sometimes disconnects too!

@O2 how many techies does it take to solve an issue 🤔 more than you employ by the sounds if it! How many more hours is this going to take to me fixed, this is affecting our business! 🙄

@O2 what’s happening with the internet network, can’t seem to get anyb

@thatRobster @O2 Well the fact you need help is NOT news 😘

@O2 after nearly 30 minutes to customer service I’ve had to hang up, you are either employing the wrong people, not training them, or you don’t care. I have 3 contracts with you. Not a happy customer #O2 #poorservice

@O2 at least you are now admitting to an issue with 4G after saying to one of your advisors in my local O2 shop “please advise the customer there is nothing wrong and it’s his phone” is fairly shocking behaviour on your part and would seem to be a lie

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK This three customer service looks like a crap service service looks like either I have to drag this matter to court or go for better option

@O2 For some reason I am unable to send you a message. Can someone help me

@Bullet_1986 @O2 Hi there, Sorry to hear about your issue, the device is experiencing a delayed launch sadly. Please stand by as they are likely to be in stock in the next few days

Had no idea it would be impossible to get financial assistance from a company as big as @O2 I'm sure their profit margins would make it quite easy for them lower my bills. #unhappycustomer #badservice #rude #unhelpful #debts #thanksfornothing

@O2 my data isn’t working, I’m a vulnerable adult and I need my FULL service up and running!! I will leave because of poor service at this rate

@O2 I have spent the best part of 2 hours trying to sort out an upgrade that I was told I was eligible for only to be told that I am not! I have been a loyal O2 customer for many years and am paying over £100/month for 2 devices, but will be leaving as soon as I can!

@O2 can you cancel my order. I am tired of being fobbed off. The order isn’t even in my 02 account. So why do you keep sending me online

Hi @O2 I have dm’d you regarding an issue with my billing, the online links were not much help in this

@O2 hi I have just sent a dm regarding an issue with billing

@O2 my husband is currently shielding, and unable to leave house. He has paid you twice by accident has tried to call you and was spoken down to. Natwest have confirmed the double payment. All he wants is the money returned so he can pay other bills. He is vulnerable.