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O2

O2 Outage Report in Romsey, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Romsey, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Romsey, England

The most recent O2 outage reports came from the following cities: Southampton.

CityProblem TypeReport Time
Southampton Internet 14 days ago
Southampton Total Blackout 22 days ago
Southampton Internet 29 days ago
Southampton Internet 1 month ago
Southampton Phone 1 month ago
Southampton Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • syallaarts
    Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • madonadventure
    Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • philpott260
    ali (@philpott260) reported from Southampton, England

    @O2 customer services please stop hanging up and please sort my refund. Poor...

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • diamonddivabird
    sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • mikecheeseman72
    Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England

    @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

  • conor_oneill94
    Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • ejwwest
    James West (@ejwwest) reported from Eastleigh, England

    @SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • Up_And_Over1986
    ChrisStonehill (@Up_And_Over1986) reported from Winchester, England

    @O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

  • Futuresailorr_
    Dom (@Futuresailorr_) reported from Winchester, England

    The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • TonyLewry1
    Tony Lewry (@TonyLewry1) reported from Locks Heath, England

    @O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬

  • XMoonfall
    🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • Tom_NRawlings
    Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

  • DavidPalman
    Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • drtommac
    Tom Scott (@drtommac) reported from Winchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Arkhaminmate007
    Brian Osborne (@Arkhaminmate007) reported

    @virginmedia @O2 Once again my promised 100mb service I pay for is running at 7mb (same thing happened a few weeks ago) when I took the deal I was told that it would never dip below 50. Customer service is dire, just bots, and I'll still be expected to pay for 100mb despite getting 7mb..

  • AitchMatty
    MattyAitch⚒aka OnionRingKing (@AitchMatty) reported

    @O2 No I won’t , I’ll leave o2 now on this , I told him several times I was a bad line with background noise , probably cooking and eating at home , I asked him to phone back he refused 🤬🤬🤬

  • lifetranquil1
    Tranquil-life (@lifetranquil1) reported

    @O2 hi please could you help imtrying to get the new volt promo In conjunction with Virgin media yet no one seems to know about it I’ve call 202 & been to two shops & staff haven’t been trained and can’t help

  • kt_bennett
    KT B (@kt_bennett) reported

    @O2 can you help? Have you totally sold out of absolutely every songle #Priorityticket in the UK for @TheBiancaDelRio tour? The site states you are out of time to book? #confused

  • GlitterMagpie_
    Lisa 🐱 (@GlitterMagpie_) reported

    @O2 Hi, I have an account with yourselves and Virgin Media. How do I apply the Volt benefit? My o2 just keeps looping me around to the info about the benefit but never shows me where to enable it

  • JaySeeDeCaux
    Jay See (@JaySeeDeCaux) reported

    @MichaelFricker @O2 You can have mine I've been trying to cancel it all day on Twitter and customer services and I've just had the text saying DHL will be delivering it tomorrow.

  • Carlo14601
    Carl (@Carlo14601) reported

    @Ker_Anderson @VodafoneUK Amazing, thanks Ker. Other than general maintenance I don’t think Voda or @O2 have put much development in the city. Connectivity is somewhat poor 😢🤞🏼🤞🏼

  • MichellePat4
    Michelle Pattison (@MichellePat4) reported

    Ok. Who is gonna help or take responsibility now? @O2 @AppleSupport I’ve got my silly #esim and still the #iphoneandwatch don’t work

  • SJWESTT
    SJ 🤟🏽 (@SJWESTT) reported

    @O2 I haven’t had service for a week now, my 4G is non-existent

  • narvdi
    david byers (@narvdi) reported

    @lifetranquil1 @O2 So sorry about that,I have had similar issues like that before,but cr4ckware on Instagram helped me out,he’s a genius