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O2

O2 Outage Report in Romsey, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Romsey, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Romsey, England

The most recent O2 outage reports came from the following cities: Southampton.

CityProblem TypeReport Time
Southampton Internet 13 days ago
Southampton Total Blackout 22 days ago
Southampton Internet 29 days ago
Southampton Internet 1 month ago
Southampton Phone 1 month ago
Southampton Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • timroyds
    Tim Royds (@timroyds) reported from Ringwood, England

    @O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...

  • diamonddivabird
    sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • Up_And_Over1986
    ChrisStonehill (@Up_And_Over1986) reported from Winchester, England

    @O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

  • TonyLewry1
    Tony Lewry (@TonyLewry1) reported from Locks Heath, England

    @O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬

  • ejwwest
    James West (@ejwwest) reported from Eastleigh, England

    @SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • DavidPalman
    Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • Tom_NRawlings
    Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

  • conor_oneill94
    Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • Tom_NRawlings
    Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    @O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • timroyds
    Tim Royds (@timroyds) reported from Ringwood, England

    Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted

  • XMoonfall
    🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • madonadventure
    Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

  • syallaarts
    Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • OptixGames
    OptixGames (@OptixGames) reported

    @O2 After being a customer for a number of years, and never missing a payment, i am highly disappointed with the customer service i have received over the last 2 days. Quite shocking really.

  • Clauds84
    Claudia (@Clauds84) reported

    @O2 I was misled by o2 customer service shop- told to pay off device to upgrade and you don’t sell 12pro max anymore, was asked for id and passwords. Wasn’t given 5G SIM card please contact me as I have paid alot of money when I shouldn’t have had to

  • SophieeNOACF
    Sophie 🥾🌏 (@SophieeNOACF) reported

    @O2 can you help me please?

  • RyannPal
    Ryan (@RyannPal) reported

    @O2 why is 3/4G signal always so bad? I’m in the middle of a city. My friends who are also with your network say the same thing. I look elsewhere for network providers in the future.

  • hannah_perry7
    Hannah Perry (@hannah_perry7) reported

    @O2 why have I got no signal or internet access in Costa maya, Mexico when my contract says I can use my full package in Mexico??

  • MissHayley_V
    Hayley Varney (@MissHayley_V) reported

    @O2 do you have a customer services phone number?

  • itsnadine_
    abena (@itsnadine_) reported

    @O2 No it never ever works just fix it or reduce my bill nonsense

  • Peely1973
    Peely (@Peely1973) reported

    Upgraded @O2 after speaking to a young lady called Nikki (from up north). Not because she convinced me, because she seemed to actually care. Ensure you commend her for her approach. Ps - I nearly left due to phone signal being nonexistent at Leeds Festival. Sort it out for 2022!

  • chrise17
    Christian_S (@chrise17) reported

    Anyone else in #Ealing area on @O2 who is having REALLY inconsistent Data Signal since late last week? . Full 5 5G bars. But some apps and websites like Discord just will not load but randomly others (twitter) do. (All fine on Wi-fi so it’s not the sites/apps)

  • normafoulds
    Norma Foulds (@normafoulds) reported

    @O2 Oh no O2 badly let down again , just when I thought you were getting things right