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O2 Outage Report in Romsey, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Romsey, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Romsey, England

The most recent O2 outage reports came from the following cities: Southampton.

CityProblem TypeReport Time
Southampton Internet 16 days ago
Southampton Total Blackout 24 days ago
Southampton Internet 1 month ago
Southampton Internet 1 month ago
Southampton Phone 1 month ago
Southampton Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • syallaarts
    Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡

  • drtommac
    Tom Scott (@drtommac) reported from Winchester, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Futuresailorr_
    Dom (@Futuresailorr_) reported from Winchester, England

    The reasoning @O2 gives that the internet sucks at my home is "the network gets busy sometimes". How tf is that an excuse???

  • Tom_NRawlings
    Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    @O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)

  • mikecheeseman72
    Mike Cheeseman (@mikecheeseman72) reported from Locks Heath, England

    @O2 admitted mis-selling and then not actioning cancellation to my elderly Mother. Since raising a complaint on multiple occasions, over several weeks, I am yet to receive a response #ripoffBritain

  • Up_And_Over1986
    ChrisStonehill (@Up_And_Over1986) reported from Winchester, England

    @O2 why is my signal always so bad at home..I live in a city. Time to change network I think.

  • XMoonfall
    🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • Tom_NRawlings
    Tom Nichol-Rawlings (@Tom_NRawlings) reported from Locks Heath, England

    Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best

  • nikkibrown63
    Nikki Brown (@nikkibrown63) reported from Romsey, England

    @O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • ejwwest
    James West (@ejwwest) reported from Eastleigh, England

    @SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.

  • conor_oneill94
    Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • ANeonRainbow
    Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • MatthewCaputo_
    Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • DavidPalman
    Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • TonyLewry1
    Tony Lewry (@TonyLewry1) reported from Locks Heath, England

    @O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬

  • diamonddivabird
    sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • madonadventure
    Euan McGrath (@madonadventure) reported from Locks Heath, England

    @o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shintyconvert
    Big Blue (@shintyconvert) reported

    @O2 I’ve never been able to use the £2 Greggs voucher as their system doesn’t recognise it.

  • LucySharppp
    Lucy Sharp (@LucySharppp) reported

    The customer service @O2 have given my 71 year old uncle after some one has made fraudulent activity from his account, gained access to his phone and tried to steal large amounts of money from him is beyond disgusting

  • a132ksandar
    Ale (@a132ksandar) reported

    @OliviaMarie987 @O2 I have the same problem. In the US too. It's been going on for days.

  • imacherald
    David (@imacherald) reported

    @O2 I activated the perplexity offer but did not complete the registration process and now can’t find the voucher code to complete before August 1st cutoff date. Can you help? Thanks

  • LYCOICAT
    Mila (@LYCOICAT) reported

    @O2 since Friday morning I’ve had constant signal issues using my phone. You admitted there’s an issue with your network in the area. I am really concerned is the 3rd day my signal issues have persisted all you have given is £10 credit which is unacceptable for the outages

  • FreddiesFather
    FreddiesFather (@FreddiesFather) reported

    @O2 Why every month do you manage to make topping up grief. The other month received 2 txtx stating top-up payment had not gone through. Guess what payment taken 3 times. Now your doing the same with my sons phone. Abysmal service trying to get more money out of people.

  • FootittAnt
    Ant Trevers-Footitt (@FootittAnt) reported

    Hey @O2 I recently left you and moved to @ThreeUK I owe a final payment - not a problem - I assumed this would be collected by direct debit. Now receiving texts demanding the £11 and for love or money can’t get through to talk to anyone and sort it. Can you help?

  • AaronFalkirk
    Aaron Smith (@AaronFalkirk) reported

    @O2 recently taken out a new @virginmedia / @O2 VOLT contract with yourselves. Provided PAC code and ended up with a split port. Can make calls but unable to receive calls. Over 1 week on, numerous calls and no resolution. Can you help or pass me to the right team?

  • akp24seven
    Mr P (Junior) (@akp24seven) reported

    @O2 How they hell does one report fraud to your company? I’ve called you today and been told I cannot report a fraud because I don’t have an o2 account, yes indeed, I don’t have an account but someone’s fraudulently made one using my personal details ?? What a **** show @Ofcom

  • DKRMartyn
    MafiaBear (@DKRMartyn) reported

    @O2 my son is currently abroad and can't get any signal. Not sure if he has roaming on. Is there any way I can check and activate it remotely from his account?